Seattle

Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge technologies in a team environment? Do you like working on industry-defining projects that move the needle?Sports represent the next major growth vertical for Prime Video. We're acquiring the biggest and best events (e.g. NFL, NBA) for our customers and investing in our people to reinvent the future of sports. If this sounds like the something you'd like to help build apply here and let's chat!Who we are:Our team is responsible for building the Prime Video Sports experiences on living room clients (FireTV devices and Third party devices like Samsung TV, Apple TV, etc..). We are coders and crafts people who care as much about how things look and feel as to the way they function and perform. We seek diverse perspectives and create accessible experiences for all people to enjoy. We strive to move fast for customers but prioritize long term decisions that will scale as we grow.Our team focuses on customer-facing, high-visibility, high-impact projects to improve the customer experience for sports events. As a relatively new team, there is very little oncall work, operational burden, or tech debt to deal with, so we can focus on innovation. This is an opportunity to build from the ground up. We are not saddled with any legacy tech, and can choose the best options as we build.PV Sports provides the opportunity to design and build new full stack features end-to-end. Our technology focuses on real time event based native AWS services and emerging front end platforms including TV and VR.Our team has access to multiple PEs and Sr. Engineers within Sports as well as across Prime Video to regularly engage with. They provide mentorship and support for career progression of our team members.At Prime Video, we mirror our customers. We believe in building teams and products that reflect and offer an inclusive environment for all of our customers, current and future. We celebrate diverse perspectives, and we create environments where all team members feel valued, trusted, connected, and informed. Our employees utilize inclusive benefit offerings, attend annual conferences such as CORE+ (intersectional conversations on race, gender identity, sexual orientation, etc.), and participate in over twelve different employee-led affinity groups. Our teams build inclusive culture through biweekly team-building events and by working together to define processes and schedules that value work-life balance. And finally, our company leaders work actively to honor Amazon’s public commitment to fostering diversity and being Earth’s Best Employer.What we are looking for:* Experience in Android development* Solid understanding of object-oriented design* Solid time management and communication skills* Openness to new ideas and a willingness to let the best solution rise to the top* Openness to learn and pivot to new programming language if needed* Comfort adapting to new development environments, learning new systems, and creating reliable, scalable code* Design and code the right solutions starting with broadly defined problems.What You'll Do:* Own the architecture and feature development for living room Prime Video app and services* Partner with engineers to ideate, design, and build innovative software solutions* Drive test and release automations to increase system reliability and speed to market* Collaborate closely with product managers and user experience designers to deliver maximum customer value * If this sounds like the kind of challenge you'd thrive on, we'd love to connect. Apply today and let's chat about how you can help us reinvent the sports viewing experience on Prime Video.- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Would you like to be part of a team focused on helping the leading Australian Software businesses grow and succeed at the global scale? Do you have the business acumen and technical background to partner with executive stakeholders, align on AWS services and partnership programs to best support their growth strategies?As a Principal Account Manager you will work on the most complex ISV customers and opportunities, taking a leading role in developing their long-term strategy with AWS. Combining an informed view of the market with a deep understanding of emerging technology trends, you will support innovation across the segment. As a recognised thought leader, your influence on the strategy of our customers will be built through role modelling and delivery or bar-raising guidance to the broader ISV team.The ISV team focuses on Australian software companies who produce, maintain and distribute software. Our customers are business to business providers who generate revenue through software license sales or Software as a Service (SaaS) subscriptions. We help ISV customers leverage the cloud and modernize their platforms to reduce cost, increase agility and ultimately build better software products. We work at the edge of technology innovation in partnership with our ISVs and are focused on helping traditional ISVs transform, whilst also enabling the next generation of ‘born on the cloud’ Australian Unicorns. #aws-ags-ANZKey job responsibilitiesThe ISV Principal Account Manager will be part of a global team supporting our leading Australian software companies (ISV's). In this role, they will create compelling value propositions around AWS products, services and programs to help consistently deliver on desired customer outcomes. The blend of sales and technical skills this role requires will enable engagement at the C-Suite level, as well as with software developers and architects. Analytical thinking and the ability to thrive in fast-paced dynamic environments will be vital to enhance the ability to support our software customers build on AWS in new ways, and help them deliver those products to the market.• Work with customers to accelerate their business outcomes, and recommend AWS products and services in line with business needs.• Drive solutions discussions with your customers, diving deep into the details to solve complex challenges.• Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS services.• As a trusted advisor, use your interpersonal skills to influence a variety of stakeholders from technical teams to executives, and help ensure short-term technology decisions are aligned with long-term goals. • Help define the strategy by engaging and partnering with highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).• Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. • Serve as a key member of the ISV Sales team through influencing decision makers across multiple domains, to ensure customer success in building solutions on AWS which align to long-term business goals.A day in the lifeDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. • 10yrs+ technology sales experience with a focus on field sales (quota-carrying) in software, cloud or SaaS markets selling to C-level executives. • Experience in identifying, developing, negotiating, and closing large-scale technology deals.• Experience in proactively growing customer relationships, while expanding an understanding of the customer’s business. • Exceptional communication and presentation skills.• A technical background in engineering or software development a plus (experience working within a software company and transformation to SaaS).• Ability to uncover and translate business/technology priorities into technology solutions for customers.• Knowledge of software development practices and data center / infrastructure / networking technologiesTo gain a better understanding of AWS and prepare for the interview process, we recommend reviewing the following resources:• Interviewing at Amazon: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you want to create worldwide impact in robotics while solving challenges at the edge of robotics research? Our team in Amazon Robotics builds high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans—at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. Our AI solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We hire and develop subject matter experts in AI with a focus on computer vision, deep learning, intelligent control, semi-supervised and unsupervised learning. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, simultaneous localization and mapping, closed-loop control, robotic grasping and manipulation—all of which have high-value impact for our current and future fulfillment networks.We are seeking an exceptional Principal Applied Scientist to join our organization, who possesses a deep understanding of both classical computer vision techniques and state-of-the-art machine learning approaches. The ideal candidate will be hands-on, coding-proficient, and a thought leader capable of influencing the direction of ML applied to Perception and Robotics.Key qualifications:* Extensive experience in computer vision, from traditional methods (e.g., SIFT, SURF, optical flow) to modern deep learning architectures* Profound understanding of advanced vision models such as Vision Transformers (ViTs), MultiMAE, and their applications* Expertise in generative models, particularly diffusion models and their applications in robotics (e.g., diffusion policy)* Proven track record in developing scalable ML frameworks for online/offline learning, large language models, prediction systems, and continuous model optimization* Strong background in 3D vision, including multi-view geometry, SLAM and 3D reconstructionKey job responsibilities* Set the technical direction for the group, bridging classical computer vision techniques with cutting-edge deep learning approaches* Drive research and development of advanced perception systems, incorporating the latest advancements in self-supervised and multi-modal learning* Collaborate with top-notch scientists and engineers to deliver the world's most scalable and robust robotic systems* Lead the integration of vision-language models and foundation models into perception pipelines* Develop novel approaches for few-shot learning and domain adaptation in robotic perception* Advance the state-of-the-art in areas such as 3D scene understanding, object pose estimation, and activity recognition* Drive ideas to products using a comprehensive toolset including deep learning, active learning, and computer vision (camera selection, camera calibration, instance and semantic segmentation, pose estimation, activity understanding)* Mentor and guide team members in adopting best practices and staying current with rapid advancements in the fieldThe ideal candidate will have a Ph.D. in Computer Science, Electrical Engineering, or a related field, with a strong publication record in top-tier conferences (CVPR, ICCV, NeurIPS, ICML, etc.) and practical experience applying advanced ML techniques to real-world robotics problems.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the team- 10+ years of scientist or machine learning engineer management experience- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field- Experience building state of the art machine learning models or developing algorithms- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $179,000/year in our lowest geographic market up to $309,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Come be a part of a rapidly expanding $35 billion-dollar global business! At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Amazon Business represents an incredible opportunity to address a vast new market segment and customer base. We are focused on building solutions that enable businesses to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces, and regions. Our customers include all types of businesses ranging from individual professionals to small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customers so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.We are looking for a Voice of Customer & Sales Alignment Specialist to consolidate feedback from various sources and align it with our central and partner team roadmaps as well as process and program enhancements. This role will play a crucial part in enhancing both customer experience and sales team effectiveness.Key job responsibilities-Develop and implement a comprehensive system to collect, analyze, and consolidate feedback from customers and sales teams-Create and maintain a centralized repository for all customer and sales feedback-Analyze feedback data to identify trends, patterns, and high-impact areas for improvement-Collaborate with product management, engineering, and partner teams to integrate insights into roadmaps and prioritize initiatives-Develop and present regular reports on customer and sales feedback to key stakeholders-Work closely with customer experience and sales enablement teams to implement improvements based on feedback-Create and maintain feedback loops to ensure customers and sales teams are informed of actions taken based on their input-Facilitate cross-functional meetings to align on customer and sales experience improvements-Develop metrics to measure the impact of implemented changes on customer satisfaction and sales performance-Stay up-to-date with industry best practices in customer experience and sales effectivenessThe preferred location for this position is Arlington, VA (HQ2), Seattle, WA (HQ), New York, NY or Austin, TX-Bachelor's degree in Business, Marketing, or related field-10+ years of experience in customer experience, sales operations, or product management roles-Strong analytical skills with the ability to translate data into actionable insights-Proven ability to work effectively with cross-functional teams-Strong project management and organizational skills-Experience in creating and managing roadmaps is a plus-Master's degree in Business Administration or related field-Certification in customer experience management or similar-Familiarity with agile methodologies and product development processes-Experience with CRM systems, feedback management tools, and data analysis software-Excellent communication and presentation skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,400/year in our lowest geographic market up to $237,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The data, integration and analytics UX team (DIA) is looking for a principal designer to help shape the future of the AWS data & analytics experience. Here is what we are looking for:You deliver significantly complex design programs, pipelines, and/or initiatives with visible and not-yet-visible risks, roadblocks, and many conflicting issues. In addition to solving the design problem at hand, your output is a critical part of the business solution and strategy. When setting the long-term vision, you might not even know what the problem is before starting. You drive the objectives and play a significant role in the long-term planning for your organization and influence strategy and goals of partner teams beyond your design specific domain. You are broadly recognized as a thought leader for visual experience where you are regularly influencing at the Director+ level in an organization and may across multiple organizations or regions.You proactively identify big opportunities to delight Amazon customers with innovative ideas, and the designs you deliver are noteworthy (e.g., solve cross-org problems, lead significantly complex designs that raises the bar across the industry). You ensure that strategies are executed in a scalable and extensive manner and have material impact for the business. You are a proven force multiplier, where you are delivering solutions that dramatically increase the effectiveness of the organization, giving them the ability to accomplish greater things. About the teamThe DIA UX team (data, integrations, analytics) covers most of the core services in the data and analytics space for AWS. With a team of 50+ designers and managers you have plenty of opportunity to learn, expand and grow your career in everything that matters today most: data, AI and analytics.10+ years of design experienceExperience with best practices for User Interface Design, Information Architecture, and Interaction DesignExperience in life cycle design projects from design strategy through executionExperience providing and effectively communicating strategic and tactical recommendations based on dataAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon's Corporate Financial Planning & Analysis (FP&A) team enjoys a unique vantage point into every aspect of our business. As the central hub for enterprise-wide planning, analysis, and reporting, our team provides strategic support to the CFO, CEO, and senior leadership on crucial decisions that shape Amazon's future. In this pivotal role, you will be at the heart of processes essential to the financial heartbeat of Amazon. As the Subject Matter Expert on revenue forecasting and reporting, you will play a critical part in driving the company's performance by delivering key insights to the C-suite. From leading daily, monthly, and quarterly revenue analysis to enhancing our forecasting capabilities, your work will directly impact Amazon's most important strategic and operational decisions. Beyond the meaningful day-to-day responsibilities, this role offers unparalleled opportunities for professional growth and development. You will build partnerships across diverse finance teams, such as Reporting, Forecasting & Analysis (RFA) and Global Finance & Technology (GFT), expanding your expertise and honing your collaboration skills. Additionally, you will have the chance to directly influence the future vision for our reporting capabilities, translating your ideas into real business impact. This is an exceptional opportunity to apply your financial acumen and strategic mindset at the highest levels of one of the world's most innovative companies. If you're ready to make a tangible impact and accelerate your professional development, we encourage you to apply. Key job responsibilitiesLead the development of the corporate revenue forecast, ensuring up-to-date projections and performing deep-dive variance analysis by leveraging high judgement and partnerships across Corporate FP&A and business teams.Partner with finance leaders across the organization to develop the narrative and serve as the chief story teller for Amazon’s corporate revenue forecast and company-wide revenue performance. Play an integral role in the company’s revenue guidance process by communicating the quarterly revenue forecast and key insights to the CFO and senior leadership, helping to inform the guidance shared with the external community.Build relationships across Amazon and drive broad collaboration with technical teams, data science, and business teams to enhance revenue forecasting capabilities within Corporate FP&A and the business teams directly. Lead the innovation roadmap for our revenue reporting and forecasting capabilities to automate routine work and drive continuous improvement in accuracy and efficiency. - 10+ years of tax, finance or a related analytical field experience- Experience working cross-functionally with a wide breadth of stakeholders, users, engineers, and leaders to generate buy-in- Experience with process improvement and delivery of financial features- Experience with budgeting, forecasting and variance analysis- Do you have a Bachelor's Degree in Finance, Accounting, or a business related field of study?- MBA, or CPA- Experience in a leadership position managing finance, accounting and operational processes- •Experience working in a fast paced environment while juggling multiple competing priorities- •Experience communicating results to senior leadership- • Solutions oriented, with the ability to think critically and solve complex problems.- • Proven track record of owning and driving results with an eye towards continuous process improvement, including the ability to innovate and simplify both finance and operational processes.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,200/year in our lowest geographic market up to $207,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Prime Video's industry-leading global sports team is transforming the delivery and experience of watching live sports via streaming. The Principal HR Business Partner will support management, organizational effectiveness, workforce planning, and employee engagement for Prime Video Sports. In addition, they may own programs that span across the broader HR team. To be successful in this role, will require deep business understanding and influential partnership with senior management across a number of functions (including Product, Tech, Production, and Marketing) to execute the HR strategies that foster organizational and people effectiveness. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience. You will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.Additionally, the individual in this role is accountable for partnering with leadership to teach, coach, and cultivate the Amazon culture by ensuring the Leadership Principles are taught, lived, and integrated in each component of the talent system at AmazonKey job responsibilities• The ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements for leaders and employees• The desire and ability to be an influential and credible senior HR leader within the team, including setting the tone, agenda, and direction for the Prime Video Sports HR role.• Understand the entire talent system and each stage of the employee lifecycle while balancing this against local processes/practices and creating a consistent experience for all Prime Video Sports employees.• Able to identify when there is a need for local solutions and approaches vs. broader and scalable approaches.• Solutions focused and comfortable working in an environment which demands strong deliverables.• Bias for action with stellar operational excellence.• Operates with autonomy, discretion and a true hands-on approach.• Ability to successfully monitor the "pulse" of a broad group of employees to ensure a high level of employee engagement.• Uses data and org health metrics to make decisions and keep leadership informed.• Experience with rapid and complex changing work environment.• 8+ years of relevant Human Resources experience • Experience working across a global organization and with multi-territory support• Bachelor’s degree or higher, in Human Resources or related field • Experience in working with both industry specific Entertainment clients and fungible Tech teams• Project management and execution skills • Thrives in a high-pressure environment and able to manage multiple simultaneous priorities • Able to build trust with managers thanks to strong expertise and judgement • Possesses intellectual curiosity; brings insight into the team & business • Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis. • Strong use of Excel and other analytical skills • Strong communication skills • Coaching and consulting skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $139,200/year in our lowest geographic market up to $230,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Our team is looking for a Principal Human Experience Researcher to help us deeply understand diversity across our +1 million employees and disrupt inequities to delight employees. This includes internal exploration and improvement how we work and our employee facing experiences, and develop a deep understanding of what inclusive research and design looks for diverse audiences at scale. In this role you will own and define our User Research strategy and long-term research roadmap for understanding and advancing Diversity, Equity and Inclusion for our employees around the world. You will leverage your deep research expertise and applied experience to propose and personally execute impactful research that influences our internal processes and end-to-end experience across Amazon. In this role you will collaborate with business lines across Amazon, product organizations and executive leadership to identify practices and contributing factors that may unintentionally perpetuate societal inequities for employees. You will utilize your extensive applied experience to design rigorous research focused on unravelling complex issues while challenging conscious and unconscious biases. In addition, you will aid in defining and identifying evidence based best practices and interventions that foster programmatic success and equitable outcomes. Your research will inform and guide decisions as we create inclusive, equitable, and employee-focused experiences. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled people, and like your efforts to translate into impact on the employees of one of the largest companies in the world, we want you on our team.Key job responsibilities- Championing a human-centered, responsible, and participatory approach to ensure ethical and inclusive outcomes, including inclusive facilitation experiences, research interactions that feel reciprocal, and respectful & responsible research recruiting practices.- Lead strategic research projects, driving research findings into actionable insights and inclusive experiences through a co-creative, equitable, and socially responsible approach to design.- Define a human-centered, multidisciplinary approach in shaping meaningful ML and generative AI solutions create inclusive, equitable, and socially responsible experiences and products.- Define research strategy and lead research initiatives where the employee and business strategy has yet to be defined.- Dive deep into both qualitative and quantitative data in order to bring forward actionable insights that generate innovations and help partner teams make informed decisions. - Influence across business lines and organizations through fluid and effective communication with both senior executives and the team, striking a balance in tone and content to service multiple audiences.About the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and design to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.- 10+ years experience in user research, psychology, and/or ethnography with deep understanding of user research methods and best practices.- 10+ years of experience in the product development process (e.g. mixed-methods research, translation of research into insights, prototyping).- Ability to effectively communicate and include people of diverse cultures, first languages, abilities and socioeconomic background.- Strong observational and analytical skills, an impressive ability to collaborate, and a relentless determination to do what is right through the lens of Diversity, Equity, and Inclusion.- Expert facilitator that is able to navigate sensitive topics/difficult issues in a complex and diverse environment.- A strong portfolio demonstrating past work experience and deliverables.- A range of applied research experience with qualitative and quantitative methods.- Masters and/or PhD in Human Factors, Cognitive Psychology, Cognitive Science, or similar.- The ability to manage ambiguity, work autonomously, keep organized, and multitask in an agile environment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $163,000/year in our lowest geographic market up to $269,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Web Services, the leader in cloud computing is looking for a Principal Product Manager to define and drive the long-term strategy for Amazon Braket, our quantum computing cloud service. Our goal is to be the trusted voice for customers who want to begin there journey in quantum computing and to enable experts to innovate through advanced research and experimentation with a broad range of quantum computing technologies.Key job responsibilitiesYou will be responsible for defining the product vision, strategy, and roadmap for Amazon Braket with a high degree of ownership. You thrive in the face of considerable ambiguity, work backwards from customer requirements, and advocate for scrappy, frugal solutions that move the needle for customers.The successful candidate will be highly technical and can partner effectively with engineering and science builders within the Braket team and across other AWS services, while at the same time having strong business acumen. The successful candidate will work closely across go-to-market, sales, and marketing teams to synthesize customer requirements into a compelling message, delivering against our product and commercial strategy.The candidate will have demonstrated experience in taking ownership of their portfolio of products as a business, with a relentless focus on driving sustained customer adoption and growth. A day in the lifeLead the product management team to define and document the strategy and roadmap for the Amazon Braket service.Be the primary contact for customer and partner engagement, gathering feedback and insights, testing ideas, and promoting adoption.Describe requirements and priorities for new products and features, iterating with engineering and science builders to build consensus around an achievable roadmap.Act as the voice of the customer in continuously raising the bar for the operational performance of the Braket service as a core component in the AWS portfolio.Own the commercial model of the Braket service, defining pricing, tracking key success metrics, and reporting on our business performance.Manage the commercial and contractual relationships with our quantum hardware partners and suppliers.About the teamAWS pioneered cloud computing services and with Amazon Braket we are building a future where quantum computing is an integral part of that platform. That's a long journey for AWS and our customers. Our team has a diverse set of skills that span the deep science of quantum to the rigor of running a cloud service at scale. At this early stage in the industry we keep an open mind, not focusing on any single quantum technology. We give customers a choice, try to avoid the hype, and expect to change our thinking rapidly as we and our customers learn.- Bachelor's degree- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience working with and influencing senior level stakeholders- Prior experience in quantum technologies, launching and delivering quantum products or features.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Looking for an opportunity to move fast and make a global impact? Japan Store Tech (JST) oversees every technical aspect for Amazon Stores business in Japan, from enhancing user experience to optimizing site merchandising, and from fostering customer engagement to streamlining the supply chain. To meet JP unique customer needs, JST collaborates with Amazon's global teams and leverage Amazon most advanced technologies, while also creates tailor-made tech solutions. Our aspiration is clear: to be the most innovative tech team, the most reliable partner for our business, and the most beloved workplace for our employees.Key job responsibilitiesWe are looking for an experienced Principal Product Manager - Technical to support our tech product development of JP born marketing product suites and serve global customers. You will manage E2E product roadmap, develop requirements and technical solution for innovative technologies that align our globalization strategy. As a successful candidate, you will have experience deep diving new business areas (range from CX, marketing, and accounting), solving technical challenges, and influencing key partner teams to drive initiatives to completion. You have a strong bias toward data driven decision making, tech driven solution designing and an innate ability to understand how metrics relate to business problems and to each other. You have the ability to communicate priorities and work effectively with JP and WW stakeholders, including teams across software engineering, product management, accounting, finance, and retail businesses. You should be comfortable with an extremely high degree of ambiguity, can work across a wide cross section of stakeholders, and relish the idea of solving challenging problems. You will tackle novel, situations every day and given the size of this initiative, you’ll have the opportunity to work with Amazon teams around the globe.- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you enjoy conceptualizing new state-of-the-art products that delight customers and set new industry benchmarks? Do you enjoy directly interfacing with the customers while owning your products end to end?Amazon is investing heavily in building a world class advertising business and we are at the forefront of that explosive growth. We deliver campaign reporting for all of Amazon advertising and produce analytics and reporting data that advertisers use to grow their business every day. We process billions of ad impressions, clicks, and conversion events daily and we invent and evolve our event-driven architectures with AWS to manage the extreme scale of our data growth.The Measurement and Data Science team delivers campaign measurement and reporting across Amazon Advertising business and serves as the scientific center of excellence for algorithm development in campaign measurement. Our reporting systems deliver campaign performance reporting to advertisers. By showing ads on and off our site, we effectively measure the Internet with billions of incoming, highly decorated events to process and summarize every day in near real time. Our infrastructure is extreme scale, requiring invention ahead of common technologies and exceeding PB scale with millions of transactions per second.As campaign reporting product owners, we are also breaking fresh ground to create world-class analytics products. We are highly motivated, collaborative, and fun-loving with an entrepreneurial spirit and agile bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, highly respected advertising group with a relentless focus on the customer, you’ve come to the right place.Candidates for this position should be creative, demonstrated leader with excellent analytical abilities and a strong drive to deliver results. This opportunity requires broad thinking as well as deep technical, problem-solving and communication skills.Key job responsibilities- Conceptualize the future of Amazon Ads reporting and analytics products. Define and drive the multi-year vision for these big data products- Lead strategic planning to create leverage for your customers' business while achieving business and technical objectives. Interact with customers, other leaders, and your team to construct a plan- Build relationships with software development managers, engineers, other product managers and technical program managers across upstream and downstream teams to influence product development for advertising measurement- Deliver robust and scalable solutions toward your vision, invent or incorporate new technologies when neededA day in the lifeYou will own defining the product vision and strategy for our petabyte-scale systems that are responsible for organizing, storing and publishing all on-site and off-site performance measurement for advertisers.- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management- Experience working directly with Engineers on product enhancements- Experience owning data-centric productsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Web Services (AWS) is looking for a seasoned product manager to help us define and build the future of cloud security, confidential computing and digital sovereignty on Amazon EC2 and across the broader AWS organization. Amazon EC2 enables customers of all sizes and industries run their compute workloads on our industry leading cloud infrastructure. Customers around the world, from governments and highly regulated industries to small business and start-ups, rely on EC2 to provide the most secure and trusted infrastructure platform to run their most sensitive workloads in the cloud.Our team in EC2 owns the AWS Nitro System, Nitro Enclaves and NitroTPM, which are industry first and one-of-a-kind technologies aimed towards keeping our customers workload secure and confidential from internal and external threats. Keeping our customers data and workload secure is our number one priority. As a member of the team, you'll join our product and engineering leaders to build innovative capabilities that raises the bar on security and confidentiality for our customers.Our ideal candidate is deeply passionate about innovating in the areas cloud security, confidentiality and sovereignty, and have delivered complex, large-scale technical capabilities in this space. You are a strategic thinker, you demonstrate strong technical and business judgement in the domain and you possess strong communication skills. You are naturally customer centric and capable of interacting with customers at the most senior levels of their organization (e.g., CIOs, CISOs, CTOs). You thrive in a fast-paced environment and you learn and adapt to the constantly evolving market trends. You excel in collaborating with a broad and diverse set of stakeholders while operating at the highest degree of autonomy.About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- 5+ years of product management experience preferably with cloud infrastructure, distributed systems, and/or Internet-scale applications.- 5+ years of product management experience in delivering successful technical or cloud products- 5+ years of experience in translating customer needs into features, product packaging, appropriate pricing models, positioning and delivering an unparalleled customer experience- MBA and/or Masters in Computer Science/Engineering/Mathematics- Technical breadth and depth including familiarity with security-related technologies such as identity, encryption, virtualization, or networking in the cloud- Experience delivering high quality technology products/services in a scale up environment where priorities can shift rapidly- Experience in driving a high level of focus and excellence with a strong, talented, opinionated team- Experience driving a technical global product and team with end to end inbound and outbound product responsibilities- Sound business judgment, proven ability to influence others, and strong analytical thinking skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Join AWS as a Principal Product Manager for AWS Local Zones and drive innovation in the cloud computing landscape. In this role, you will develop and communicate a clear product vision and strategy, leading cross-functional teams to design, build, and launch groundbreaking products. You will work closely with customers to gather and analyze feedback to continuously improve our offerings and ensure customer success. To succeed in this role, you must have a strong understanding of cloud infrastructure, networking, and distributed systems. Proven leadership skills, with the ability to inspire and guide diverse teams, are essential. Experience in gathering and acting on customer feedback, coupled with strategic thinking and excellent verbal and written communication skills, will drive your success. Join us at AWS and be part of a team that’s transforming the cloud landscape.Key job responsibilities- Visionary Leadership: Develop and communicate a clear product vision and strategy for AWS Local Zones. - Innovative Product Development: Lead cross-functional teams to design, build, and launch groundbreaking products. - Customer Focus: Gather and analyze customer feedback to drive product improvements and ensure customer satisfaction. - Market Strategy: Develop and execute go-to-market strategies to position AWS Local Zones as the leading solution for low-latency and data residency use cases. - Performance Metrics: Monitor product performance and make data-driven decisions to enhance product offerings. **Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- MBA or a master’s degree in computer science, engineering, or marketing- Experience delivering enterprise, infrastructure, products and services- Excellent written and verbal communications skills- Experience managing complex projects across cross functional teamsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $163,000/year in our lowest geographic market up to $281,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The RISC (Regulatory Intelligence, Safety & Compliance) Product team is seeking an experienced Principal Product Manager-Tech to drive the vision and strategy building out foundational risk assessment functionalities.Our team's mission is to protect customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products. Key job responsibilitiesYou will be responsible for driving a multi-year vision for developing foundational risk assessment tools that keep customers safe. You will be responsible for facilitating external partnerships as well as working cross functionally with internal teams spanning business, engineering, design, category management, machine learning, customer service, legal, and operations functions to effectively implement your solutions. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Network Services has a vision to provide the network for the world’s workloads. We have made deep investments over the years to ensure that AWS has the networking capabilities required to run any workload in the cloud with availability, global coverage, and manageability. The Perimeter Protection team is a part of the AWS Network Services and specializes in providing cloud-native solutions that enable customers to protect their networks and applications. We develop scalable, secure, and reliable services to address modern cybersecurity challenges, ensuring businesses can operate confidently in the cloud. By leveraging AWS’s vast infrastructure and advanced technologies, we deliver products that safeguard customer environments while driving innovation in the cybersecurity space. We are seeking a customer-obsessed Principal Product Manager - Technical (PMT) to lead innovation in cloud-native security solutions. As a Principal PMT, you will drive key initiatives that deliver measurable customer value, influence long-term strategy, and elevate AWS’s leadership in the cybersecurity space.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOwn the Product Strategy for GenAI based Security Posture Management services: Define the vision, strategy, and roadmap for your product portfolio, aligning it with business objectives and customer needs.Drive Execution: Work closely with engineering, design, and other cross-functional teams to prioritize features, define detailed product requirements, and ensure timely delivery of high-quality solutions.Cross-Service Integration: Lead efforts to define and improve how internal AWS services work together, enabling customers to derive greater value from seamless integration and enhanced interoperability.Market Canvassing: Conduct deep market research to identify unmet customer needs and define opportunities for new AWS services that address emerging trends and challenges in network and application protection.Partnership Opportunities: Define and develop strategic partnership opportunities where AWS can augment its existing solutions by collaborating with third-party providers to deliver comprehensive security offerings.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- MBA preferredAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $163,000/year in our lowest geographic market up to $281,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Selling Partner Growth team is a new and growing business-tech team, focused on accelerating the growth of businesses in our global stores through new opportunities to attract and optimize valuable selection, build long-lasting relationships with Amazon, and enhance the Buying Customer experience. Come join us as we define the future of Selling Partner growth in our stores.You will be directly responsible for identifying and driving improvements that enable Selling Partner growth, partnering with product, science, regional business teams (among others) to influence the priorities of senior leadership. Your role will deliver a holistic global approach, operating as a thought leader in the SPX organization and connecting the dots between regions. You will establish what success looks like and drive the strategic roadmap of solutions to unlock growth and enable sustainable profitability. This will involve creating casual frameworks to connect growth inputs (e.g., selection, Selling Partner recruitment, Buying Customer experience, Selling Partner experience) to outcomes, leveraging data and anecdotal insights to identify top opportunities, inventing new solutions to challenging problems, influencing product decisions, and driving closure by connecting these product decisions to business outcomes. This work will have a direct impact on our Topline growth, Selling Partner Cost to Serve, and influence short and long-term capital investment decisions.- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams- 7+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Experience working cross-functionally across marketing, product management, analytics, UX, and research- Experience identifying and resolving complex issues, and assuming leadership roles in unfamiliar or ambiguous circumstances - solid sense of accountability and sound personal judgment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon’s products using Artificial Intelligence? Then we're looking for you! We are seeking a Principal Product Manager to join the Customer Engagement Technology (CET) Team. You will be responsible for driving the vision of how we will use Artificial Intelligence (AI) with Large Language Models (LLMs) to help our Customer Service Associates (CSAs) solve customer problems globally. You will work directly with our science team to determine what products we should build to help CSAs solve problems and reduce the total customer handling time. You will also own developing the roadmap and templates to train the LLM models. You will be a thought leader and innovator within the organization. In this role, you are expected to collaborate with WWCS product and engineering stakeholders to utilize LLMs within our newly redesigned world class customer service associate interface to help CSAs communicate with customers in any language and resolve customer issues quickly and efficiently. This position will be responsible for product strategy, roadmap creation, business case development, financial analysis, and resource scoping for a suite of GenAI products. A successful candidate should thrive in a highly collaborative, ambiguous, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.In addition to supporting CSAs, you will also partner with WWCS product and engineering stakeholders to build a horizontal platform that Amazon organizations can use to develop LLM customer service experiences for their specific customers. The mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering.You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic. You will have an excellent record of complex project and product delivery, from conception and design through implementation, measurement, closure and handover. Key job responsibilities• Define and drive the multi-year vision for the product portfolio• Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.• Measure and analyze existing products for opportunities to innovate and improve.• Deliver long-lasting foundational systematic solutions that pave the way for effective use of LLMs• Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.• Deliver 3YP, Vision, PRFAQS, and BRD docs.• Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.• Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.• Influence senior leaders across Amazon and communicate Amazon AI’s vision, strategy, goals, status, and customer impact.• Mentor other product managers.A day in the lifeIn this role you will track deliverables of our science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. You will be responsible for key workstreams including stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required.You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! - Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of end to end product delivery experience- 7+ years of product or program management, product marketing, business development or technology experience- 7+ years of technical product or program management experience- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience working with and influencing senior level stakeholders- 10+ years of technical product or program management experience- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of end to end product delivery experience- Master's Degree in Business/Engineering/AnalyticsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You have demonstrated experience managing the overall operational efficiency of a complex, global, and technical environment and hold deep knowledge in planning across broad groups of stakeholders. (e.g., SPS, OP1/2, WBR, MBR, QBR, Goal Management, Financial Management, Headcount Management). You think strategically, write effectively and accurately plan, forecast and drive alignment across cross-functional teams to execute on monthly, quarterly and yearly objectives. You effectively coach functional leadership and partners on operational policies and tools and drive holistic operational excellence across the organization.Key job responsibilities•Ensure alignment on overall strategic goals, standards, objectives and key results, and metrics for each planning cycle•Analyze business performance, including defining and tracking KPIs, issue identification and resolution in support of organizational goals•Create and manage key reports and mechanisms in support of the business units including end-customer reporting•Partner closely with human resources, talent acquisition, and finance on resource allocation and tracking the health, performance, and status of our organization and its portfolio.•Drive operational optimization and efficiency- maintaining and improving all rhythm of business tools and processes.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Experience delivering projects within scope, time, budget and qualityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,900/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Order Performance (OP) team is responsible for ensuring that every purchase in our stores meets or exceeds Amazon’s high standard for fulfillment and customer service quality (FQ and CSQ) - regardless of seller or channel. We do this by identifying the most critical dimensions of the buying experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, vending the most impactful signals internally to influence discoverability, collaborating with partner teams to address opportunities to improve the CX, managing seller performance by maintaining and enforcing a set of FQ and CSQ performance policies, and improving seller performance though rewards and incentivization. This Principal Program Manager must be able to continually formulate a compelling program vision and rigorously prioritize to drive impact with limited resourcing. This is a global scope, starting as an IC with an expectation that you will make a case for building a team. This role will work with our Econ team to build holistic and DSI-weighted FQ and CSQ indices, drive alignment among cross-functional stakeholder teams on identification and proper measurement of CX dimensions, and drive adoption of the indices as success metrics across the company. You will also work with AFN and MFN fulfillment and customer service teams (e.g., FBA, CSBA, EasyShip, etc.) – aligning each around the concept of the OP team as a resource and knowledge center that can help our partner teams to spot improvement opportunities, take joint goals, and ensure new investments are made with an eye toward maximizing CX improvements. Finally, you will explore opportunities to use the two indices to identify high-performing seller cohorts and qualify for incentives and rewards. The successful candidate has demonstrated strong business acumen and is technically sound, demonstrating leadership across multifunctional disciplines including software development, data engineers, economists, applied scientists, product managers, program managers, risk managers, BIEs, and BAs. Key job responsibilities• Work with partner teams to identify the most critical dimensions of the CX and work internally with our FQ and CSQ program managers to introduce a robust set of performance signals from the buyer’s perspective that measure Amazon’s FQ and CSQ on every order. • Influence discoverability by working with the POE Econ team and with our internal partner team to integrate those signals into Amazon's shopping algorithms. • Benchmark seller performance by working to establish seller cohorts based on seller attributes (e.g., tenure, location) and products sold (e.g., Heavy & Bulky), and creating a customizable seller-facing benchmarking tool, allowing sellers to compare the quality of their fulfillment (FQ) and customer service (CSQ) to their competition and to Amazon.• Surface performance improvement opportunities to sellers by working with POE Science to establish targeted/personalized coaching for sellers (e.g., through an AI assistant), and to match sellers with the right resources to ensure they can meet Amazon’s high bar for FQ and CSQ.• Introduce performance information to buyers as part of the shopping journey, allowing them to intuitively make high-confidence purchasing decisions based on seller- and offer-level insights. This includes working internally to introduce new performance stats on the Seller Profile Page, as well as working with partner teams to bring trust-building information into the shopping journey (e.g., through badging or other indicators of performance visible in search results and on the PDP).• Work with internal product and program teams to provide analysis and benchmarking so that these teams understand how their offerings compare with other options available to sellers for fulfilling and providing customer service (e.g., benchmarking CX for CSBA compared to Amazon CS and seller-provided CS), and influencing their priorities to address the most critical gaps/improvement opportunities based on our insights and benchmarking. • Establish CSQI and FQI as success metrics across Amazon. This includes establishing holistic DSI-weighted customer service quality and fulfillment quality indices and gaining alignment from partner teams to take joint improvement goals, ensuring that overall CSQ and FQ are improving across the company, regardless of individual program performance. • Develop and build a team to carry out the objectives of the role and expand the impact and scope of work, ensuring that the OP team is a valuable resource and knowledge center across all of Amazon, including both established and emerging stores. A day in the lifeYour day starts by checking in with your partners in India - working together to benchmark FQ and CSQ performance in Emerging Stores against performance in Established Stores, then a sync with POE Econ to understand the latest results of a DSI study, followed by a meeting with POE Science to work on establishing seller cohorts. From there, you meet with various Legal POCs to fill them in on the latest launch plans and ensure the work does not raise new legal/regulatory risk, sync with internal program managers and business analysts to forecast impact of seller improvement milestones. Then it's on to some heads-down time on a doc seeking alignment from partner teams to use our indices as success metrics, followed by a final meeting with your manager to check-in on progress towards goals and discuss resourcing needs before heading home and logging off for the day :) About the teamThe Order Performance team was started in 2021 and continues to grow and increase its scope. We are highly visible to Leadership and work in a problem space that is complex, dynamic, global, and high-impact. The team itself is brilliant, hard-working, resilient, fun, energetic, diverse, and prioritizes personal health and wellness above all else. This role is a senior position on the team, and we are looking to add a leader that embraces these values.- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Experience delivering projects within scope, time, budget and qualityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,900/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Come be a part of a rapidly expanding multi billion-dollar global business! At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Amazon Business represents an incredible opportunity to address a vast new market segment and customer base. We are focused on building solutions that enable businesses to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces, and regions. Our customers include all types of businesses ranging from individual professionals to small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customers so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.We are looking for an experienced Sales Operations Manager to enhance our sales force productivity and revenue retention. The ideal candidate will be data-driven, process-oriented, and have a strong understanding of sales methodologies and CRM systems. Key job responsibilitiesThe ideal candidate for this role is someone who understands a sales organization. This role is responsible for developing sales optimizations strategies, that effectively prepare and equip the sales organization for meeting individual and organizational goals. This person works closely with sales leaders to develop key strategies, processes, and mechanisms, as well as overall thought leadership.We are looking for a Sales Operations Leader who will drive:-Analyze sales data and metrics to identify trends, opportunities, and areas for improvement-Develop and implement strategies to increase sales productivity and efficiency-Create and maintain sales forecasting models and reports-Optimize the sales funnel and lead management processes-Collaborate with sales leadership to define and track key performance indicators (KPIs)-Manage and improve CRM systems and sales tools-Implement strategies to reduce customer churn and increase retention rates-Work cross-functionally with Marketing, Product, and Customer Success teams to align goals and initiatives-Continuously evaluate and refine sales processes to drive revenue growthThe preferred location for this position is Arlington, VA (HQ2), Seattle, WA (HQ), Austin, TX or New York, NY- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- 10+ years of sales operations or equivalent experience- Advanced knowledge of Excel- Experience using Salesforce (or other CRM tool) or BI tools- Experience presenting to senior leadership- Master's degree or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,400/year in our lowest geographic market up to $237,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.