Principal Technical Program Manager, (TPM), Items and Offers Platform

Check out our team videos: Our systems are at the core of Amazon.com websites because we serve up the product and offering catalog containing billions of records. We are the authority for product information and critical purchasing data, such as availability and price. Our systems respond to billions of requests per day from hundreds of internal clients that power the website and other customer interfaces, such as Kindle and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds. Our team owns software running in a distributed, high performance, high availability NoSQL data storage system with an inbuilt micro-service computing environment that calculates and vends product and offering information. In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses. You must be able to: - Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects. - Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions. - Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders. - Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities. - Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals. - Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints. - Create, maintain and disseminate project information to stakeholders.- 10+ years of technical program management experience- Experience owning/driving roadmap strategy and definition- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Experience working directly with engineering teamsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal Technical Program Manager, Amazon Fashion & Fitness (F2) Tech

Fashion & Fitness Tech (F2T) is looking for a Principal Technical Program Manager (TPM) to define and build our program for managing software campaigns across North American Stores Technology (NAS Tech). This role acts as the intermediary between NAS Tech builders and campaign owners to ensure campaigns are effectively managed and prioritized in accordance with business priorities.Key job responsibilitiesAs a Principal TPM in F2T, you’ll be an individual contributor who defines and owns the NAS Tech campaign management program. You’ll work with central teams and campaign owners to understand non-emergent campaigns, inclusive of their requirements, impact, level of effort, and urgency; evaluate which campaigns we accept; and provide detailed feedback on rejected campaigns to campaign owners and bar raisers. You’ll own campaign rollouts to NAS Tech leaders and builders to drive understanding of the “why” behind campaigns. You’ll ensure software leaders understand campaign expectations and are aware of available resources and tooling. You’ll regularly attend central team and NAS monthly technical review meetings, host stakeholder meetings and office hours, and communicate updates to NAS builders and leaders. This role requires a deep understanding of NAS Tech systems, exemplary technical program management, high judgment, thought leadership, and a keen ability to influence without authority through effective communication (written and verbal) and stakeholder management. A day in the lifeAs a Principal TPM for NAS Engineering Excellence, your day will be a mix of engagements with engineers, stakeholders and central teams, as well as heads-down time for strategic planning and tactical execution. You’ll dive deep into non-emergent campaigns to understand requirements, assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, and balance the business needs versus technical constraints.About the teamThe Fashion & Fitness Tech organization is on a mission to make Amazon the most-loved fashion destination globally through technology. Our Engineering Excellence team supports all of North American Stores (NAS) by raising the bar for operational excellence and driving improvements to the builder experience. - 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal Technical Program Manager, Buying Experience

Amazon’s Product Detail Page team seeks an experienced and motivated Principal Technical Program Manager to be a single threaded leader on a strategic initiative that will change how customers use and interact with the Product Detail Page WW. One of the most visited pages of the internet, this role will be instrumental to driving customer facing change, and partner broadly across many Amazon Consumer organizations.Do you ever struggle to explain your work? How's this: "Do you shop at Amazon? Do you know the pages where Amazon's product images, details and recommendations are? The page where you click "buy Now" "Add to Cart"? You will own the next germination of that experience. Our team blends machine learning models to rank, select and tailor the page layout for the various products and customer experiences WW. We are responsible for the experiences and services that enable developers, including our own, to create tailored shopping experiences for every customer, product, business and marketplace offered by Amazon. We build scalable and extensible frameworks which allow for many teams at Amazon to innovate within the Offers Experience in a federated manner. If you are passionate about influencing, designing, and delivering the next-generation Amazon customer buying experience, we want to meet you. In this role you will participate in all parts of the software development process, from collaborating with customers on design to executing that design in a scalable and extensible way. You will have the opportunity to solve hard computer science problems and help the business every day. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses. You must be able to: - Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects. - Drive large scale projects spanning teams across Amazon from inception to conclusion, formulate the product vision, define user stories, research appropriate technical solutions. - Clearly communicate vision, plans and project status to Amazon executives and key technical and business stakeholders. - Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities. - Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals. - Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints. - Create, maintain and disseminate project information to stakeholders.- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal Technical Program Manager, Manipulation Deployment, Technology Deployment

Amazon Robotics develops state-of-the-art robotics solutions to power Amazon's world-class Fulfillment Operations, which handle more single items than any other company. Our collaborative team is at the forefront of building automated manipulation products to handle and process packages and singular items. Since 2012, Amazon has developed, produced, and deployed more than 750,000 robots across its operations network.Our Global Robotics Deployment team is searching for a high energy Principal TPM that can manage the complexity and diversity of Deployment Services delivered on behalf of our internal Amazon Robotics Manipulation Product Development and Engineering customers. As a Principal TPM, Manipulation Deployment you will act as the Single Threaded leader (STL) for an exciting next generation Manipulation product expected to deploy globally and you are responsible for managing all Deployment Services committed to our customer(s). You ensure the successful delivery of the complete Customer Delivery Solution “package” at the service deliverable level and work with service owners across the entire Deployment organization to ensure requirements are met that lead to delivery of commitments and exceeding customer expectations. Key job responsibilitiesAs the Manipulation Deployment STL your primary responsibilities are:• Demonstrating ownership by acting as the Single Point of Contact (SPOC) for all things Manipulation Deployment related with customer teams • Coordinating with each Deployment-team on service deliverables: Deployment Readiness (DR), Systems Integration (SI), Deployment Engineering (Int’l and NA RDE), Strategy & Operation (S&O), Retrofit Readiness (RR) on clear definition of the Customer Delivery Solution (set of services) and the respective measures of success• Establishing a mechanism and cadence to manage total Customer Delivery Solution status by deployment service• Managing escalations or misalignments when there are risks to delivering committed services with high quality; managing tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities• Working with Deployment teams to determine whether a decision is a one-way or two-way door. Managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)• Ensuring role clarity as it relates to the service delivery teams and escalating to functional leadership when there are misalignments that impact delivering on commitments• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability • Leading any associated Lessons Learned, Root Cause Analysis, or Retrospectives with regard to Customer Solution Delivery• Coordinating across internal teams (i.e. Robotics Supply Chain, Robotics Manufacturing, Design Engineering Services, and Global Safety & Support) to ensure alignment and enablement of delivering deployment servicesA day in the lifeAs the TPM for Manipulation Deployment you seek to maximize decision-making velocity by removing obstacles, but recognize that maintaining reporting lines within functional disciplines is good for raising the bar within a discipline to achieve greater efficiency; you rely heavily on getting work done through others and you are a master of influencing others to meet deliverables. The Manipulation Deployment STL works across service owners in Deployment to drive prioritization, maintain commitments, and manage all of the associated cross-team communication. While the Manipulation STL does not ultimately own headcount allocation by service, you are empowered to audit, evaluate, and escalate risk to the functional leader when headcount allocation is a driver of service delivery risk.- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal Technical Program Manager, Pricing & Promotions Science

Amazon's Pricing & Promotions Science is seeking a driven Principal Technical Program Manager to anchor our exceptional group of researchers towards successful delivery on our mission of generating fresh customer-relevant prices & promotions on billions of Amazon and Third Party Seller products worldwide.We are looking for a talented, organized, and customer-focused leader to add to our science & data program management function, partnering effectively with both our scientists, engineers, and multiple cross-functional stakeholder & dependency teams within Pricing, Promotions, and across Amazon.This role requires an individual with excellent team leadership skills, outstanding business acumen, and an entrepreneurial spirit. We are looking for an experienced leader who is a self-starter comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environment.Key job responsibilities- Plot The Course. Coordinate across Science, Engineering, Product, Business, Legal, and Finance to capture and translate requirements into an actionable science delivery roadmap.- Mitigate Risks. Manage cross-functional and cross-org dependencies risks, and make appropriate trade-offs weighing value vs time to market- Be The Pulse. Own regular communication mechanisms to keep senior leadership & stakeholders informed of program progress, risks, timelines, and high judgement decisions.- Deliver Results. Lead effective and efficient delivery of large, complex science programsAbout the teamThe Pricing & Promotions Science organization leverages planet scale multi-modal data on billions of Amazon and external competitor products to build advanced machine learning models for product similarity, substitutability, error detection & correction, and probabilistic price estimation, discovery and discount optimization, promotion & deal recommendation and ranking, and causal short & long term impact measurement. We preserve long term customer trust by ensuring Amazon's prices are always competitive and error free- 7+ years of technical product or program management experience- 10+ years of hands-on work managing complex technology projects experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- 5+ years technical hands-on experience in data engineering, business intelligence, data science, machine learning, and/or causal modeling techniques- Prior experience managing analytics, data engineering, data science, machine learning, research, or applied science teamsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal, Business Operations, Amazon Fashion & Fitness Tech (F2 Tech)

Fashion & Fitness (F2) Tech is searching for a Business Operations Manager to help us continue to scale and innovate at Amazon pace. This is a high-visibility role with regular interaction with senior Amazon leadership, and candidates should enjoy maintaining high standards under tight deadlines.Key job responsibilitiesThis individual will be responsible for F2 Tech business operations, including leading annual planning, tracking progress against key goals, coordinating with stakeholders across the company, and leading weekly, monthly and quarterly business performance reviews. Given the breadth of F2, there is significant room for process innovation.- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Experience delivering projects within scope, time, budget and qualityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,900/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal, Talent Lead DCC, Talent and Development

At AWS we're working to be the most customer-centric Cloud Services company on earth. To get there, we need exceptionally talented people. We are looking for a dynamic, bright, and organized self-starter with a passion for talent management to join our team as the Principal Talent Partner supporting the Data Center organization. This role is part of a fun and passionate global HR and business group and requires strong client management and team collaboration across organizations. We are looking for a professional who has the ability to earn trust and influence senior leaders, think strategically about talent and the business in a matrixed organization, and diagnose issues, spot patterns, and develop solutions that de-risk and accelerates the business. This principal must possess an ability to assess and coach talent at an executive level. The Principal Talent Partner is a skilled communicator and facilitator, with experience driving strategic people conversations with senior leaders. Finally, this leader must be strategic and a systems thinker, with the skills necessary to clearly define problem statements and iterate, launch and scale mechanisms that address them. They will demonstrate analytical capabilities and be able to influence business priorities with data-driven recommendations.About the teamThis role sits on the AWS Infrastructure Services Talent Management Leadership Team and is matrixed to the AWS Data Center Community HR team. The primary client for this role is the AWS Data Center organizations. Key job responsibilitiesThe Principal Talent Partner is the talent management partner to the leader of the Data Center Community. They lead executive talent management across our growing and global organization, working closely with HR to support the business leader in delivering on shared goals. The Principal Talent Partner is responsible for ensuring our executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon for the AWS Data Center organization. This includes leading the talent cadence for comprehensive succession planning, critical role mapping, executive promotions and talent movement across a global organization. In doing so, the Principal Talent Partner ensures our services leaders are consistently inspecting and assessing their organizational design, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Principal, Talent Partner consults with relevant business leaders and then builds, iterates, and scales solutions to address.A day in the lifeA day in the lifeThe Principal Talent Partner will plan, coordinate, and facilitate the executive level talent cadence for the Data Center Community organization, including succession planning, promotions, talent reviews and organizational analysis. They work backwards from the needs of the business to derive talent strategies and partner with HR and business leaders to align on and execute plans. The Principal Talent Partner not only runs the talent cadence, they are a consultant and thought partner with the HR Director and their VP(s) regarding critical talent, succession readiness, and development planning.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.• Bachelor’s degree, or equivalent experience with 10+ years progressive in Talent Management or Human Resources.• Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.• Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.• Communication, coaching and influencing skills across diverse counterparts, globally.• Master's Degree in Business, Organizational Psychology, Human Resources Management or related field.• Executive Coaching certification or experience as HR Business Partner to senior executives.• Experience leading organizational design efforts to accelerate business growth.• Demonstrated agility in thriving within fast-paced and innovative environments.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal, Technology and Supply Chain Planning, ISCAP - Fixed

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!Amazon Web Services (AWS) is seeking a highly effective candidate to identify, create, develop and integrate innovative technology to deliver the best operating, lowest cost infrastructure in the world.This individual will lead the supply chain strategy for our high value components. Successful candidates will bring strong knowledge of the Memory and Storage industries, and related semiconductor supply chains, a proven ability to lead a team that program manages technology operations, and can effectively operate at any level of the organization (up to senior executives).AWS serves over a million active customers in more than 190 countries. We are steadily expanding global infrastructure to help our customers achieve lower latency and higher throughput. As our customers grow their businesses, AWS will continue to provide infrastructure that meets their global requirements.Professional traits that are necessary to be a leader in this role: Capability to manage a high level of complexity and ambiguity. Works broadly across organizations, both internal and external to drive aligned approaches. Deep understanding of the memory and storage supply chains Expects and requires innovation of her/his team Has passion and convictions and the innate ability to inspire passion in others Strong results orientationKey job responsibilitiesKey job responsibilities: Lead a team that delivers a highly complex component qualification program.Develop and implement cross functional supply strategies that support the component supply chain for AWS hardware infrastructure. Understand the industry and technology trends, and uses this knowledge to innovate on behalf of our customers. Develop negotiations strategies to deliver against business objectives and achieve sustainable technical engagements with suppliers. Responsible for the team that provide weekly core-team updates, deliver executive level updates on a monthly basis, while owning vendor escalations in order to resolve any supply chain related issues. Present to senior leadership via written narratives.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner- Experience selling to Fortune 1000 or Global 2000 organizationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $158,400/year in our lowest geographic market up to $262,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal, Transformation, High Velocity Transformation

The Transformation team diagnoses, designs for, and delivers innovative transformation, change management, and organization transformation solutions to drive positive, sustainable growth across the business. We are a team of transformation strategists, program leaders, systems and experience designers, and science and analytics experts ready to tackle a broad array of problems at the intersection of business and employee imperatives. We work collaboratively with other groups to drive business impact together. Amazon Advertising, IMDb, and Grand Challenge (AIGC) is seeking an experienced transformation leader. The Principal, Transformation is a seasoned transformation, and change expert; with proven organization development skills and success leading high-profile workforce transformation initiatives.The successful candidate will have internal or external consulting experience, with a track-record of advising, facilitating, and influencing builders and leaders of all levels through the transformation process. This includes conducting change needs analyses, designing and planning transformation solutions, mobilizing change champions and sponsors, embedding change behaviors and habits across audiences, and sustaining change through alignment and enablement practices. This leader will be accountable to designing experiences and solutions that driving statistically significant positive impact, and measurably achieving transformation goals in the most effective, efficient way.Key job responsibilitiesThe Principal, Transformation will be an expert in designing customer experiences and high-impact workforce transformation solutions. The successful candidate will have expertise across the workforce value chain including a keen understanding of the intersection of business and people strategies, key drivers of workforce success, a deep background in service design, scalable operating models, organizational change, and large-scale program delivery. They should have proven success in delivering world-class solution designs that set-the-bar for others. As a Principal, Transformation within AIGC People Experience & Technology (PXT), you will work closely with and influence cross-functional internal teams and customers within both the business and PXT to think big and design transformation strategies and solutions. You will diagnose organizational transformation needs and develop, deliver, and scale capabilities that are critical accelerators of business strategies in a rapidly changing and increasingly complex environment. You will have the responsibility to design processes and build infrastructure to support customers in: aligning and organizing capabilities to optimize quality and effectiveness, diagnosing constraints to realizing priority scenarios, creating an organizational alignment action plan and effectively leading high performing teams. The leader in this role will galvanize respective enablement leads to drive learning, change management, communications, and incentive mechanisms as needed for transformation solutions.In this role you will be responsible for:Solution Design• Relentlessly advocate for the AIGC business and workforce by looking around corners and anticipating needle-moving transformation opportunities • Ensure that changes in technology, process, and behaviors align to intended business and workforce outcomes• Conduct organizational assessments to uncover the values, embedded assumptions, and behaviors that manifest in the current work environment; lead shaping the future state • Work directly with customers to define transformation goals, risks, and opportunities; support long-term owners from strategy development to delivery design• Design and deliver scalable solutions, services, and tools that meet the needs of our business’ high growth in volume, complexity, and geographic dispersion• Deliver tangible solutions, track their usage, and drive continuous improvement• Contribute to best-in-class transformation playbooks and reusable assets to scale capability-building; be on the forefront of cutting-edge solution design practices and technologies• Provide training, coaching, and leadership development to ensure leaders are intentionally and actively building their capacity to change and achieve greater effectiveness• Effectively lead informal, matrixed, and dotted-line team(s) of business partners, change managers, and transformation practitioners through ambiguous and fluid tasks• Empower, motivate, and actively develop teams and stakeholders to achieve organizational goals• Delegate to teams and stakeholders; follow through to ensure commitments and the highest standards are metMeasurement• Work in partnership with Science and Analytics teams to holistically and scientifically measure transformation solution effectiveness • Create reports and metrics that facilitate high-bar, data-driven inspection and decision making• Define, track, and communicate appropriate performance measurements to stakeholders• Share insights and success patterns with customers to build trust; design, and articulate actionable tasks that drive enterprise-wide transformation and associated goals• Continually improve solution success rates and satisfaction across Transformation and partner delivery teams• Collect, analyze, and provide detailed feedback for continuous improvement of the Transformation playbooks, methods, tools, and reusable assetsTravel is expected.About the teamThe Transformation team diagnoses, designs for, and delivers innovative change management and organization development solutions to drive positive transformations across the business. Our mission is to create human-centered transformation experiences that position employees to do the best work of their lives, while raising the bar on delivering for customers.We are a team of program managers, solution and experience designers, and analysts ready to tackle a broad array of problems at the intersection of business and builder imperatives. We work collaboratively with other groups to drive business impact together. About AIGCDiverse ExperiencesAIGC values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AIGC?Amazon Advertising, IMDb and Grand Challenge (AIGC) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AIGC, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- Bachelor’s degree in related field, or equivalent experience- Minimum 5 years of relevant experience in an internal or external consulting role with senior leaders and Human Resource colleagues to diagnose needs and develop/implement organizational development solutions- Expertise in I/O Psychology-based solution design and people analytics; strong understanding of organizational development, including Strategic Workforce Planning, Team Effectiveness, Experience Design, Culture and broad talent management disciplines- Exceptional business acumen and high judgment; able to use business, human capital, and technology depth and breadth to understand customer needs and shape transformation initiatives- High discretion, confidentiality, and executive presence; strong interpersonal and communication (both written and verbal) skills across technical and non-technical audiences- Data driven decision making and sound business judgment; demonstrated ability to use diagnostic skills to identify the business problem and recommend or lead appropriate interventions that improve business results- Deep analytical capabilities and understanding of statistical modelling- Willingness to dive deep into processes and ‘roll-up sleeves’ to drive results- Strong engagement and consulting skills; ability to build strong relationships and work effectively (including delegation and inspection) across all levels in a highly matrixed environment- Effective at driving short-term results that are consistent with long-term goals- Ability to work autonomously in a highly demanding and often ambiguous environment, with attention to detail, exceptional organizational skills, and a focus on continuous improvement- Master's degree in Industrial/Organizational Psychology, Organizational Development, Economics, Statistics, or relevant fields- Experience working in Workforce Transformation, Change Management, or Organization Development- Experience building and scaling cross-functional transformation programs from concept to completion- Proven success in demographic analyses, audience segmentation, and designing effective customer experiences- Experience with systems design and automation- Experience with data and analytical tools and the ability to dive deep into metrics and reportingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Process Engineer - Technology, Selling Partner Support Experience (SPSE)

Are you passionate about automating, designing processes and simplifying work? Is the opportunity to contribute toward Amazon's ability to scale operations inspiring? We are looking for experienced process engineers coming from a technology background with the ability to deep dive, invent and simplify and who have a high degree of ownership. Our Business We serve Amazon’s third party sellers, one of the fastest growing businesses inside Amazon with over a million merchants, vendors and brand owners selling on Amazon’s international marketplace. We drive the solutions to ensure our sellers are successful, building the communication tools that sellers use to receive help and drive cross-functional initiatives to improve their overall experience. We are changing the world of seller engagement. Our Impact The result of our work is seen in the growth of the Amazon business in physical gross merchandise sales sold by independent third-party sellers. We’ve had a direct impact on Amazon’s success in attracting and retaining third party sellers. Our work with sellers is paramount to Amazon’s ability to continue to offer customers the largest product selection at the lowest price. Selling Partner Support Experience is looking for customer obsessed individuals who are committed to solving complex challenges that accompany growth and scale. The Role As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Workflows. In this role you will partner with the greater SPSE organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with product managers, software engineers, business analysts and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Workflows. Key job responsibilities· Engage with program and business stakeholders to document requirements, create functional specifications and generate BPMN technology powered process maps · Design, develop, test, launch and improve automated self-service software products (Workflows) · Become a subject matter expert on Amazon’s internal process maps authoring application and architecture to develop workflows · Engage with software development teams to understand and guide evolving technology to automate manual tasks· Author content in various markup languages (Mustache(5), Markdown, HTML, CSS) · Understand and leverage Amazon technology and services · Deep dive technical product or operational issues to identify root cause and propose/implement simple, effective and scalable solutionsA day in the life1. Work extensively on Amazon proprietary BPMN tool to develop and edit existing software products working backwards from business requirements2. Attend stand-ups sharing updates on project progress and clarify blockers/issues with senior engineers (if any)3. Occasionally, get involved in discussions with business leaders providing technical solutions to real-world business problems4. Review technical designs of other engineers maintaining a high quality bar for productsAbout the teamThe Process Engineering team operates within a broader organization dedicated to streamlining the support experience for Amazon Selling Partners and internal support associates. Our objectives include minimizing customer support inquiries and enhancing the efficiency of support representatives. As a cohesive unit, we collaborate on best practices, offer mutual assistance, mentor engineers, and actively contribute to the overarching goals of the organization. Throughout our endeavors, we prioritize both productivity and fun. - Bachelor's degree in engineering, information technology, related technical field or the equivalent experience - Experience in a similar role (process development, product design, software development, business process improvement) - Working knowledge of data and process modeling (i.e. process mapping, wire framing, simulation, developing logic, scripting and etc.) - Experience with programming/mark up/scripting languages (Java, JavaScript, Ruby, SQL, Markdown, HTML and CSS) - Experience with scrum and delivering web application products - Master’s degree in related field (technical or MBA) - Ability to learn and adopt new technologies quickly - Knowledge of technical architectures including upstream and downstream impacts of system configurationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $65,700/year in our lowest geographic market up to $164,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Product Manager Technical, ART19

ART19 (an Amazon Company) is a leading audio platform, providing cutting-edge tools for on-demand hosting, distribution, ad serving, and audience measurement. At the intersection of publishers and advertisers, the company powers hundreds of millions of podcast downloads every month for the industry’s largest shows.We are seeking a Product Manager – Tech to own the product vision for key aspects of ART19’s offerings, helping define and build new experiences across content analytics, content management, ad tech, and more to make it easier for podcast publishers to grow their audience and monetize their content. At ART19, product managers are the CEO of the features they build and closely collaborate with Engineering, Project Management, Design, and more, to set strategy for, define, design, and directly manage all aspects of the customer experience. A successful candidate will be customer obsessed, highly analytical, have experience defining and delivering products at scale, and be adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that our customers love. The ideal candidate will be able to boil down a big vision into a set of features we can launch iteratively and experimentally, and know how to build support for their vision while taking input from other creative contributors. Additional locations include: (San Francisco, California)- 5+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in building and driving adoption of new tools- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience with ad tech and programmatic advertising concepts.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Product Manager, Movement, Amazonian Career Events

The ACE team owns and operates Amazon’s compensation and offering applications for Global Talent Management and Compensation (GTMC) worldwide and across platforms. Our mission is to deliver connected experiences for career discovery, movement, and compensation, ensuring they’re intuitive, frustration-free, and readily available for every Amazonian. ACE applications currently consist of New Hire Offer Calculator (NHOC & NOW), Internal Transfer and Movement (TEx, ITW, ITOC), Promotions Compensation Tool, Step Plan System (SPS), Annual Compensation (future annual compensation tool, formerly code-named Anchor), and Variable Compensation Plan (VCP). We also lead Learning and Engagement organization, driving how employees, managers, and HR business partners understand compensation and make decisions through the various lifecycle events (at hire, transfers, becoming a new manager, promotion, annual compensation planning, etc.)In this role, as the product owner in Internal movement, you will have ownership of the business strategy and influence on the software development roadmap. You will define the employee and manager experience from offer accept to start. You will be expected to create the long-term product vision and roadmap, influence partner teams towards your vision, and determine and build business metrics to help prioritize and drive execution towards the vision. You should be comfortable engaging with all types of customers and stakeholders, and effectively communicate to both technical and non-technical audience. The technology we build is backbone of the experience for Amazon's employees worldwide, so the products you own will have cross-team and organization-wide impact. Additionally, we are a part of the Global Talent Management and Compensation, where our Compensation vision and roadmap is critical to supporting our growing, diverse population of employees, as well as powering innovation to support strategic cross-cutting organizational goals.You will bring a think big mentality, evaluating current business and technical needs to define the work backwards vision and multi-year roadmap priorities in order to support the largest, smartest and most demanding customers on the planet. You should be comfortable working in a fast-paced environment where delivery time for new products and features is typically measured in months, while building and executing on a long-term product vision.We are looking for strong product leaders owners who can Think Big, Earn Trust. Deliver Results, and leaders who are ready to make long lasting impact internal transfer program.Key job responsibilitiesYou define the vision, own the roadmap, and drive the team to execute on that visionYou lead “think-big” initiatives where the opportunity is yet to be defined. You are comfortable with ambiguity and bring clarity to complexity.You work directly with key stakeholders in the business to understand customer problems, identify innovation opportunities, engage with engineers and collect customer feedback from studies, focus groups and testing.You are responsible for collecting and documenting product/business requirements and collaborating with technical teams on design options and trade-offs.You manage product milestones from concept to launch, proactively identify and resolve strategic and tactical issues, provide cross-functional leadership.You define a prioritization rubric, evaluate the trade-offs, set goals and define success metrics.You clearly communicate roadmap vision and timelines to deliver core capabilities with associated customer or business benefits to Sr Leaders across business, operations and technical teams.You lead cross-functional teams (e.g. learn and engagement, UX design, research, software and data engineering, science, pgrm management) to deliver on product development lifecycle milestones.You seek to understand where science can be integrated and strategically influence how that science can be integrated in talent products and processesA day in the lifeAs the single-threaded leader, you will drive the strategy, vision, and roadmap. You will work with stakeholders to define and build Compensation experiences which support our growing diverse Amazon employees, diving into business, compensation policy and technical requirements. You'll work with our Compensation Program, Science and Data team to understand changing business needs and provide technical influence to inform decisions. You will partner with GTMC tech and non-tech partners, seeking to create holistic experiences across Talent and Compensation products. You'll work side-by-side with your Engineering team, evaluating design choices and features.About the teamACT’s north star is, “We enable Amazon to realize the goal of compensation: attracting, motivating and retaining talent. We do this by providing the products and services necessary for calculating and managing every compensation change activity in the lifecycle of all global Amazon employees. We give all users a clear and consistent understanding of how compensation was calculated, how and when it can be adjusted, and the impacts of compensation adjustments. We provide the reporting, data, and insights that enables continuous evolution of compensation programs and policies.”- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholdersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Product Marketing Manager, Compute

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.Product Marketing is responsible for developing crisp, highly differentiated, and compelling positioning and messaging for AWS. We tell AWS’s most important and interesting stories to educate customers about what is possible when you build on AWS.As a Product Marketing Manager, you will have the opportunity to define and drive the marketing and go-to-market strategy for current and future, cutting-edge Compute services. You will be driving launch activities, creating compelling content to help customers understand the use cases and value propositions, and building the right marketing programs to drive awareness, customer engagement, service adoption, and retention. You will also work with the engineering teams to shape the product vision and prioritize features. You will get to work on this strategic and rapidly growing business and have a big impact every day.Preference for the role to sit in San Francisco Bay area (Santa Clara, CA USA); additional location to sit is Seattle, WA. Relocation from within the U.S. only available to these locations only.Key job responsibilities• Own the development and execution of marketing plans, messaging, content, campaigns, and thought leadership for AWS Compute services • Work with engineering teams to distill key functionality and benefits into product marketing messages • Craft & develop compelling audience-specific messages, content and tools (presentations, whitepapers, infographics, webinars, customer success stories, product videos, how to guides, etc.) • Work with various service and cross functional AWS teams to develop and execute on joint messaging, content, campaigns, and events • Develop and execute breakthrough product marketing activities that reach target audiences effectively • Own website and social media content • Work effectively across AWS with groups such as engineering, digital marketing, sales, business development, and evangelists to achieve business goals • Own tier-1 service and feature launches and drive awareness and adoption of new releases A day in the lifeThe product marketing team works on creating compelling positioning and marketing content to support product launches and campaigns that will help drive awareness and adoption of cloud computing services. We all have a bias for action for developing awesome marketing assets (e.g., website, videos, success stories, blogs, presentations, print collateral, sales enablement tools, etc.). We all work together and pick each other up when workloads shift. This helps us manage time and juggle multiple priorities to execute high quality deliverables. We enjoy supporting a fast-paced and highly cross-functional organization. About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing and measuring marketing performance in various channels- Bachelor's degree with business, computer science, or engineering related focus- Experience managing external partners to develop marketing programs- Experience presenting ideas to various levels of an organization to gain support for initiatives- MBA and/or computer science, engineering, technology background- 5+ years experience in infrastructure product marketing- Experience with cloud and data center infrastructure technologiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,200/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Product Marketing Manager, Promotions, Amazon Go

Amazon Go is a new kind of store with no lines and no checkout - customers simply grab what they want, and go! Our Just Walk Out Technology creates an effortless shopping experience our customers love. We are looking for a Marketing Manager to own high priority promotions and value marketing. We are seeking a customer-obsessed marketer who can deliver big ideas, has demonstrated successful campaign ownership, and possesses an ability to identify and prioritize opportunities using data. The successful candidate for this role has experience establishing strategy and cross-channel marketing tactics to maximize customer reach and impact, has a proven ability to work cross-functionally, make data-driven decisions, and influence others. You must be able to work at the strategic level (generating new ideas to evolve your campaigns) and at the tactical level (managing development and execution of promotions). You are a self-starter, possess strong analytical skills, and thrive working among a broad, diverse set of stakeholders. You leverage strong organizational and project management skills and have a track record of delivering quality work. This is a permanent position based in Seattle, WA.Key job responsibilities* Work cross-functionally with creative studio, category, in-stock, operations, merchandising, and in-store experience counterparts to deliver monthly rotational promotions program to drive sales and meet overarching revenue goals* Develop and execute on strategies to increase impact of promotions, inclusive of proposing new tests and optimizations to our promotions marketing tactics and channels* Partner with pricing and category teams to identify and market priority value/pricing messages * Monitor performance metrics for your programs and use key insights to execute optimizations- 4+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience managing and measuring marketing performance in various channels- Ability to manage stakeholders and present to various levels of an organization.- Experience with end-to-end promotions management- Experience with retail or CPG product marketingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,200/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Product Security Engineer, Payments Security - Core Security Services

Amazon Payments processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars through our systems annually. We are re-inventing the vision of our platform to provide our internal and external clients the best payment gateway service, benchmarked against the top external alternatives. Paramount to our success is ensuring that customer data is secure across Amazon Payments products and services. At the Payments Proactive Security Team, we are influencing the internal Payments ecosystem to pursue best security practices as well as driving the improvement of product security at scale by leveraging the automated solution and feedback loop mechanism established internally.A Security Engineer in Amazon will be strong in multiple security domains and sought out for advice on technical issues. Efficient time management skills are required along with the ability to deliver results in the face of uncertainty. Engineers in this role must show exemplary judgment in making technical trade-offs between short versus long term security and business goals. They must also demonstrate resilience and navigate difficult situations with composure and tact. The successful candidate must be one that can handle several difficult challenges and problems, can make risk-based assessments founded on data and facts. Additionally, the successful candidate will be: - Methodically empirical and experimental in approach and evaluation without being bound by over paralysis-by-analysis;- Work ceaselessly to improve knowledge of the security field, threat landscape, security intelligence, moving proactively toward prevention and detection of threats;- Be an enthusiastic learner and curiosity seeker, focusing on what can be done rather than hindered by notions of what cannot be;- Possess effective verbal and written communication skills, be passionate about sharing knowledge, tactics, strategy, as well as advocating for the project mission;- Have excellent time management skills along with the ability to deliver results in the face of uncertainty; and- Evangelize security within Amazon.com and be an advocate for customer trust.A successful candidate will be a deeply curious individual who brings technical expertise, and ability to work within a fast-paced startup culture in a large company that has broad business impact. This is a unique opportunity to start with Amazon Payments and innovating and scaling security to protect customer trust.Key job responsibilities- Work closely with service teams to identify threats and vulnerabilities throughout Software Development Life Cycle and provide guidance on mitigating the issues. - Identify and prioritize security problems that can be detected using automation.- Develop detection prototypes for these security problems to enhance our tool-set for static and dynamic analysis.- Work with builders and service teams to address detected security problems in an appropriate and timely fashion.- Identify opportunities to prevent security problems at scale.- Develop prototypes to prevent these security problems.- Document and provide security guidance that will be used across Amazon Payments. - Deliver metrics to show effectiveness of our security initiatives.About the teamThe Amazon Payments Core Security team's mission is to build mechanisms that help prevent security issues from affecting Amazon's Payment Applications. A security engineer in Payments Core Security team will work closely with application developers, evangelize security and build scalable vulnerability detection mechanisms that help secure our most critical applications. Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. - Bachelor's degree in computer science or equivalent- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- 3+ years experience with security analysis on cloud services, especially server-less and authentication services.- 2 + years experience using data analysis tools and technologies, such as SQL, Jupyter, R, Python.- 3+ years experience with active attacks / live scenarios / applied computer security.- 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- 3+ years with cloud technologies (AWS preferred, Azure, Google Cloud, etc).- Masters degree in mathematics, computer science, or related engineering disciplines.- Familiarity with host and network log analysis.- Standing relationships with global associations relevant to the position.- Knowledge and experience with hunting utilizing TTPs (Tactics, Techniques and Procedures).- Experience with security architecture, system architecture, threat modeling, incident handling/response, reverse engineering, malware analysis, adversary methodologies, and/or threat intelligence.- Possess a strong understanding of common enterprise technologies. Extensive knowledge of computing security issues and threat vectors.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Product Security Operations Engineer

You'll be a part of the Apple Product Security team at the forefront of Apple's security response capabilities, impacting the breadth of Apple's ecosystem by working on immediate risks to Apple's customers. Our team works with some of the best security engineers around the world, and you’ll have a direct impact on improving the security of Apple’s products. ...

Program Manager - Legal Services Billing and Pricing, Legal Outside Counsel Management

We are looking for a talented legal operations program manager with a passion for legal services billing and vendor management. Amazon’s Outside Counsel Management (OCM) team is responsible for managing Amazon Legal’s relationships, pricing, budgeting, spend, billing, and value assessment with outside law firms and legal service providers globally. We continuously invent, own, and innovate on our strategies, programs, processes, mechanisms, and tools to ensure we’re getting as much value as possible in our work with outside counsel and providing a streamlined legal billing function. OCM aims to be the world's most innovative, customer-obsessed, and transformative OCM organization through bold initiatives, risk-taking, and a relentless focus on simplification and operational excellence. We are looking for candidates who are innovative, progressive, hands-on, and customer-obsessed with a strong understanding of legal billing and pricing processes.This position requires strong judgment and practical thinking, the ability to find effective solutions when faced with uncertainty, a passion for operations and process improvement, as well as strong written and verbal communication skills.Key job responsibilitiesAddress legal billing escalations, and lead on more complex strategic legal billing initiatives related to streamlining and automating our processes and ensuring compliance with our requirements. Define business and systems requirements working with internal and external customers.Develop change processes associated with program rollout and ongoing support. Design and implement: fixed fee pricing models; innovative strategies for scoping, pricing, and monitoring budgets on large matters; and new approaches to measuring the value of legal services. Translate data into actionable insights for key program stakeholders.Handle special projects such as integrating corporate subsidiaries into our processes, addressing engagement agreement issues, and overseeing law firm security compliance. Support Amazon’s legal service preferred provider program where needed.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Program Manager - Legal Services Billing, Legal Outside Counsel Management

We are looking for a talented legal operations program manager with a passion for legal services billing and vendor management. Amazon’s Outside Counsel Management (OCM) team is responsible for managing Amazon Legal’s relationships, pricing, budgeting, spend, billing, and value assessment with outside law firms and legal service providers globally. We continuously invent, own, and innovate on our strategies, programs, processes, mechanisms, and tools to ensure we’re getting as much value as possible in our work with outside counsel and providing a streamlined legal billing function. OCM aims to be the world's most innovative, customer-obsessed, and transformative OCM organization through bold initiatives, risk-taking, and a relentless focus on simplification and operational excellence. We are looking for candidates who are innovative, progressive, hands-on, and customer-obsessed with a strong understanding of legal billing and pricing processes.This position requires strong judgment and practical thinking, the ability to find effective solutions when faced with uncertainty, a passion for operations and process improvement, as well as strong written and verbal communication skills.Key job responsibilitiesHandle all operational and data entry aspects of legal billing, including E-billing account code review, invoice approval in Legal Tracker eBilling system and Amazon systems, invoice routing, and troubleshooting failed payments. Support vendor management processes, to ensure vendor compliance with billing guidelines and engagement agreements. Manage and prioritize incoming communications from internal and external contacts globally through email and ticketing systems, ensuring timely and effective responses to inquiries and requestsUpdate process documents and streamline processes. Support Amazon’s legal service preferred provider program where needed.This position reports to the Senior Legal Operations Manager, Outside Counsel Management. - 2+ years of program or project management experience- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,100/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Program Manager (L5), Amazon Global

Amazon Global is pioneering cross-border e-Commerce by becoming a one-stop shop for Amazon Customers Worldwide and providing a seamless experience to shop international selection. Selection is a key input driver for this business and we are looking for a dynamic, organized and self-starting candidate to join as the Sr. Program Manager to take on a critical role in driving one of Amazon’s fastest growing businesses.In this role, the candidate will be expected to manage and drive innovative international business solutions , working backwards from the customer. This person will also be responsible to lead current Amazon Exports selection initiatives, along with the technological innovations and products by partnering with teams across Amazon globally. The ideal candidate should have demonstrated abilities working with cross functional teams, excellent business judgment, past experience working/developing products closely collaborating with technology and business teams, deep curiosity about how things work, and a passion for creating a world class shopping experience for our customers. You will work with business teams of all sizes and must have the leadership presence and communication skills to represent Amazon Global at all levels.In this role, your key responsibilities will be:Lead and manage Cross Border selection initiatives end to end by building scalable strategy and processes.Work across Global Expansion teams, including Business, Technology, Operations and Support teams to develop a selection enablement framework.Partner closely with business teams and customers to measure and track the impact and adapt the product strategy accordingly.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Program Manager, Career Choice Operations, Career Choice

Career Choice is an education benefit that empowers eligible employees to learn new skills for career success at Amazon or elsewhere. Since launching in 2012, Career Choice has helped over 200,000 employees pursue an education at one of 400 education partners across 14 countries in 9 languages. We, Career Choice, believe that everyone who comes to Amazon should be able to build their career, and we are ready to support our employees wherever they are on their educational journey! We’re committed to empowering our employees by providing them access to the education and training they need to grow their careers. Key job responsibilities- Work cross-functionally on initiatives to drive strategic improvements to associate experience- Analyze contact data in order to develop and implement mechanisms to reduce contact volume from schools, associates and HR partners - Own the relationship with our My HR Live Support partners providing timely training, analyzing data to surface insights and influencing leadership- Own and maintain Career Choice policy working across teams to surface policy issues, facilitate discussions and own change management- 2+ years of program or project management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Strong program management and project delivery skills, with the ability to turn insights into actionable plans.- Proficient data analysis and visualization capabilities to inform decision-making.- 2+ years of driving end to end delivery, and communicating results to senior leadership experience- 2+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.