Seattle

We are looking for a talented legal operations program manager with a passion for legal services billing and vendor management. Amazon’s Outside Counsel Management (OCM) team is responsible for managing Amazon Legal’s relationships, pricing, budgeting, spend, billing, and value assessment with outside law firms and legal service providers globally. We continuously invent, own, and innovate on our strategies, programs, processes, mechanisms, and tools to ensure we’re getting as much value as possible in our work with outside counsel and providing a streamlined legal billing function. OCM aims to be the world's most innovative, customer-obsessed, and transformative OCM organization through bold initiatives, risk-taking, and a relentless focus on simplification and operational excellence. We are looking for candidates who are innovative, progressive, hands-on, and customer-obsessed with a strong understanding of legal billing and pricing processes.This position requires strong judgment and practical thinking, the ability to find effective solutions when faced with uncertainty, a passion for operations and process improvement, as well as strong written and verbal communication skills.Key job responsibilitiesHandle all operational and data entry aspects of legal billing, including E-billing account code review, invoice approval in Legal Tracker eBilling system and Amazon systems, invoice routing, and troubleshooting failed payments. Support vendor management processes, to ensure vendor compliance with billing guidelines and engagement agreements. Manage and prioritize incoming communications from internal and external contacts globally through email and ticketing systems, ensuring timely and effective responses to inquiries and requestsUpdate process documents and streamline processes. Support Amazon’s legal service preferred provider program where needed.This position reports to the Senior Legal Operations Manager, Outside Counsel Management. - 2+ years of program or project management experience- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,100/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Global is pioneering cross-border e-Commerce by becoming a one-stop shop for Amazon Customers Worldwide and providing a seamless experience to shop international selection. Selection is a key input driver for this business and we are looking for a dynamic, organized and self-starting candidate to join as the Sr. Program Manager to take on a critical role in driving one of Amazon’s fastest growing businesses.In this role, the candidate will be expected to manage and drive innovative international business solutions , working backwards from the customer. This person will also be responsible to lead current Amazon Exports selection initiatives, along with the technological innovations and products by partnering with teams across Amazon globally. The ideal candidate should have demonstrated abilities working with cross functional teams, excellent business judgment, past experience working/developing products closely collaborating with technology and business teams, deep curiosity about how things work, and a passion for creating a world class shopping experience for our customers. You will work with business teams of all sizes and must have the leadership presence and communication skills to represent Amazon Global at all levels.In this role, your key responsibilities will be:Lead and manage Cross Border selection initiatives end to end by building scalable strategy and processes.Work across Global Expansion teams, including Business, Technology, Operations and Support teams to develop a selection enablement framework.Partner closely with business teams and customers to measure and track the impact and adapt the product strategy accordingly.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Fresh Grocery team is looking for a Program Manager to support retail business core fucntions (e.g., sourcing via Whole Foods, selection management, promotions, marketing/merchandising, instock) while developing scalable solutions for the future. They will be able to deliver results at both a strategic and tactical level across all aspects of the business.The candidate will think holistically about the optimal process needed to support Amazon Fresh growth and provide recommendations on process improvements. The leader will drive business improvements through identifying short- and long- term solutions, streamlining actions for customers and using data to identify business opportunities. This person will help develop the vision, roadmaps and plans with partner teams to drive org-wide goals. The ideal candidate will take a user-centric approach when solving process challenges, have both a business sense and a solid understanding of the technical landscape. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, exceptional communications, and leadership are essential to success in this role.Key job responsibilities-Manage processes that support Sourcing, with a focus on supply chain performance (fill rate, OTIF, logistics)-Drive operational improvements through identifying short- and long- term solutions and streamlining actions-Provide visibility and regular communications on program status (roadmap, issues, risks, metrics, etc.) - 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership- Experience managing large data sets and utilizing to drive performance and process improvements- Experience in vendor negotiations, pricing and promotion, inventory management, and product developmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,000/year in our lowest geographic market up to $141,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Career Choice is an education benefit that empowers eligible employees to learn new skills for career success at Amazon or elsewhere. Since launching in 2012, Career Choice has helped over 200,000 employees pursue an education at one of 400 education partners across 14 countries in 9 languages. We, Career Choice, believe that everyone who comes to Amazon should be able to build their career, and we are ready to support our employees wherever they are on their educational journey! We’re committed to empowering our employees by providing them access to the education and training they need to grow their careers. Key job responsibilities- Work cross-functionally on initiatives to drive strategic improvements to associate experience- Analyze contact data in order to develop and implement mechanisms to reduce contact volume from schools, associates and HR partners - Own the relationship with our My HR Live Support partners providing timely training, analyzing data to surface insights and influencing leadership- Own and maintain Career Choice policy working across teams to surface policy issues, facilitate discussions and own change management- 2+ years of program or project management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Strong program management and project delivery skills, with the ability to turn insights into actionable plans.- Proficient data analysis and visualization capabilities to inform decision-making.- 2+ years of driving end to end delivery, and communicating results to senior leadership experience- 2+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s Global Real Estate and Facilities (GREF) team is looking for a creative, innovative, results-orientated Program Manager based in Seattle, WA to envision, build and deliver a global Nourishment program that enables Amazonians to thrive throughout their workday.GREF’s Nourishment program delivers a holistic offering of exceptional and inspired offerings through a variety of healthy, culturally inclusive, and customizable food and beverage options in spaces that inspire connection and rejuvenation. The program establishes partnerships with foodservice vendors and community partners to bring inclusive experiences into Amazon corporate buildings. The program uses data and insights to right-size offerings and meet Amazonians' evolving needs and wants while remaining frugal. The program leverages technology to enable a customer-centric experience from ordering to receiving nourishment, and continuously innovates to adapt to changing preferences and industry landscapes. The program will build sustainability into the fabric of food service operational design to achieve zero waste to landfill by 2030 and meet the Climate Pledge for Net Zero Carbon by 2040.The successful candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details. They should also understand the nuance of being approachable, while at the same time consultative – providing direction/recommendations to our regional teams and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.This role requires global travel approximately 10% of the time. A Day in the LifeYou collaborate with Global Design to integrate food service delivery concepts into workplace design for Day 1 projects and retrofits, guiding Regional Portfolio Management (RPM) teams through the food service development and launch process. You use operational and customer insights plus industry benchmarks to develop future Nourishment program strategy and operate as a true partner, fostering highly integrated relationships with internal and external stakeholders. You are comfortable operating at both a strategic and tactical level, simultaneously delivering multiple projects or initiatives and managing through ambiguity. Key job responsibilities•Lead strategic development of the Global Nourishment program including but not limited to: (1) identify and oversee program deliverables; (2) align the program to GREF’s 3YR plan; (3) deliver an annual roadmap and set strategic SMART goals; and (4) conceive and implement a technology roadmap. •Identify, implement and report on continuous improvement initiatives, leveraging customer insights to drive change. Prioritize deliverables that impact customers, identifying what requires creation, re-engineering or amendment. •Work cross-functionally with global and regional peers to ensure a consistent employee experience, whilst respecting local and cultural nuance. Ensure organizational alignment in the design and execution of initiatives.•Ensure effective and proactive stakeholder engagement and communications through timely visibility to program developments, using customer feedback and experiences.•Develop and build globally applicable program performance metrics, Key Performance Indicators (KPI) and SLAs that are constantly evolving in line with expected measures of success. •Partner with stakeholders to deploy program pilots that allow for swift and frugal program changes in response to customer needs.•Drive consistency and quality through robust, scalable and detailed guidelines and playbooks. •Routinely connect to external industry and professional communities, assessing new industry standards, best practices, current/future technology, and innovations are adopted into the program. - 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's Degree or equivalent work experience- 5+ years of food or hospitality experience- Proven decision making and problem-solving capabilities with strong follow up skills and attention to detail- Excellent oral and written communication skills with exceptional ability to translate ideas and thoughts into written documents- Demonstrated exceptional project management, organization and planning skills applied in a fast paced, multi-tasking environment- Ability to influence without authority and collaborate across all levels in the Company- Ability to deal with issues and subject matter in ways that require considerable sensitivity, discretion, and high judgment- Team player, comfortable working with ambiguity and willing to take on incremental responsibilities- Able to build constructive and effective relationships and use them to maneuver through complex situations- Can present ideas and directions that lead others to action, demonstrates strong listening, written and oral communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon's Andon Cord team is looking for an execution-oriented Program Manager to lead program management initiatives across marketplaces to improve the customer experience. Amazon uses the Andon Cord as a core customer obsession mechanism. We seek to identify and eliminate unsatisfactory purchasing experiences that may edge customers to return items or not return to Amazon. Andon Cord empowers our front-line customer service agents to pull a product off the Amazon website if they think that there is a problem with any of the products sold, in addition to statistical and machine learning-based automated pulls. This Program Manager will need to use defect information to drive customer experience improvements throughout the consumer business. We work with product managers, scientists, analysts, engineers, retail partners, and defect elimination specialists. We are seeking a Program Manager who has proven leadership ability, thrives on ambiguity, can drive alignment across teams, and is a self-starter. This person must influence, motivate and lead others to meet the demands in a highly customer-centric environment. This Program Manager will be a person who works well with global and cross-functional teams of senior leaders, business managers, operations, product, and data science.Responsibilities will include managing key performance metrics (KPIs) across Andon Cord, developing new KPIs, reporting, owning graduated enforcement of defect elimination mechanisms with stakeholders to prioritize the customer experience, and developing and managing standard operating procedures (SOP) and adherence to these practices among various Amazon leaders.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you a programmer who loves to write? Are you excited about diving deep into AI/ML concepts and helping customers adopt generative AI technology? The Technical Content Experience (TCX) group, also known as AWS Documentation, is looking for a programmer writer to support Amazon AI and ML services. These services include Health AI, Amazon SageMaker, Amazon Bedrock, and Amazon Q, and this role offers the opportunity to work on cutting edge Generative AI and Machine Learning technologies. Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. This is an opportunity to explain complex information concisely. You will become part of a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers!1002710028Key job responsibilities- Author and deliver high-quality documentation and samples- Develop, negotiate, and drive content strategy in alignment with product strategy- Engage with customers, gather data and feedback, and report insights around content performance metrics- Develop scripts, sample code, and technical procedures that are easy to use.- Help hire and develop writers on the team- Identify and drive opportunities to improve efficiencyA day in the lifeOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThe AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is a part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.- Degree or certification in a relevant technical field or equivalent experience- A minimum of 3 years of experience designing and producing content for a technical audience that include data scientists or business consumers of AI technologies- Experience using content publishing tools to write, format, manage, and publish technical content on the web- Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go- Strong written and verbal communication skills- Background in machine learning or artificial intelligence - Experience working with XML, markdown, or HTML- Familiarity with using and following a style guide- Experience designing, planning, and delivering content that meets the needs of a technical audience- Experience working directly with teams of software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,100/year in our lowest geographic market up to $173,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Supply Chain Management (SCM) Team is building next generation enterprise supply chain products on native AWS from ground up. This product enables Amazon AWS to rapidly grow and continue to be the pioneer and widely recognized leader in Cloud Computing, and have immediate impact on the thousands of developers and businesses around the world. A day in the life This role requires deep technical expertise, excellent leadership skills, and ability to hit the ground running. Quality Assurance Engineers (QAEs) test cutting edge applications and products at the user level and code level, both manually and with automated tools. In this role, you will be responsible for delivering manual and automated solutions for customer-facing features. You will develop automated tests to help improve testing cycles that affect the customer experience. Quality Assurance Engineers understand software internals, debug problems using log files and write automated tests with scripting tools and/or user-level automated tools. Key job responsibilitiesQuality Assurance Engineers at Amazon test cutting edge applications and products at the user level and code level, both manually and with automated tools. Our QAEs are not just closed box testers, they are able to understand software internals, debug problems using log files, and write automated tests with Scripting tools and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level tests, test execution and reporting.- 4+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience as QA lead on medium to large sized projects- Experience with at least one automated test framework like Selenium or Appium- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you passionate about delivering world-class customer experiences? Do you thrive on digging deep to uncover issues and drive continuous improvements? If so, join us as a QAE on the Amazon Business team!Amazon Business provides organizations of all sizes the ability to buy from a large selection of hundreds of millions of items with the same easy-to-use and intuitive interface as Amazon.com. We provide business customers everything they love about Amazon, for work. We are focused on building an unique shopping experience for business users and business sellers with access to hundreds of millions of products world-wide, business-only selection, free two-day shipping, business and quantity pricing, new payment solutions, tax exemptions, dedicated customer support and much more. We’ve grown a lot in the years since our launch and become one of the most promising opportunities within Amazon. Go ahead and read about us on any of your favorite media outlets!As a Quality Assurance Engineer on the team, you will:• Own feature testing to ensure we deliver the right product to our customer, from designing test plans, executing test cases, conducting bug triages, coordinating with stakeholders, and provide feature sign-off. Our customers deserve the best products and we will stand for our customers!• Work with a group of smart engineers on innovative ideas. You are encouraged to improve existing processes and propose/implement new ones.• Work on test automation to reduce repeated manual effort in the long-term. We have different test automation frameworks in place. You will implement/maintain test cases under at least one of the test frameworks.• Perform release sign-off and prod monitoring with automation to hold the high-quality bar of our product.If you are a candidate with a sense of ownership, passion and drive to delight customers, come join us!- 2+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience in UI and API automation testing (Selenium/SOAPUI)- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and controlAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $75,700/year in our lowest geographic market up to $183,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you enjoy solving complex problems and troubleshooting products? Are you passionate about developing test strategies, finding, and tracking bugs to resolution, and innovating on behalf of customers? Do you want to be a part of a fast-paced, ambiguous environment and contribute to one of the most visited sites on the Internet? At Amazon, we hire the best minds in technology to innovate on behalf of our customers. The intense focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA.GET READY TO DO SOMETHING BIG!Over 100 million paid members in 24 countries around the world enjoy the many benefits of Prime, including the best of shopping and entertainment from Amazon.In the U.S. that includes unlimited access to award-winning movies and TV episodes with Prime Video; unlimited access to Prime Music, Prime Reading, Amazon Photos, Twitch Prime; early access to select Lightning Deals, one free pre-released book a month with Amazon First Reads, and more. Prime members can also get deep discounts on select popular products at Whole Foods Market plus an additional 10 percent off hundreds of sale items. Prime was built on the foundation of unlimited fast, free shipping and members receive Prime FREE One-Day Shipping and Prime FREE Same-Day Delivery in more than 8,000 cities and towns, two-hour delivery with Prime Now in more than 30 major cities and unlimited Free Two-Day Shipping on more than 100 million items. Our systems are invoked in every physical good purchase made worldwide through Amazon.Key job responsibilitiesOur QAEs test code at both the service and user level, using a variety of black box, gray box, and white box testing techniques. As a QA Engineer, you will innovate our test strategy across multiple dependencies, locales and device types and implement highly scalable automation to enable both UI (web and device level) and back end testing.You will work to be able to understand software internals, debug complex problems including performance bottlenecks, and write automated tests in and/or using existing automated tools.QA Engineers work with Software Development Engineers and Business Owners to understand business drivers and technical implementation of features.QA Engineers also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests.You must have experience in diagnosing project release problems and taking corrective action, such as escalating as needed, to resolve and achieve results. Our QAEs are also responsible for driving our software development process toward quality-centric methodologies and for reporting on test progress, metrics, and issues.As a quality assurance engineer, you will/may:- Use technical knowledge to create, execute, and maintain test plans and automation involving one or more product components and/or features- Create and maintain automation scripts, make configuration changes, and modify/extend test cases to accommodate feature releases- Perform initial defect triage and root cause analysis, and escalate roadblocks/risks- Troubleshoot automation failures and isolate bugs to help developers research the root cause of defects - Analyze change requests and provide recommendations on how change might impact test scope and/or product behaviorKey job responsibilities- 1+ years of experience working as a Quality Assurance Engineer- Bachelor's or Master’s Degree in math/statistics/engineering- Experience in manual testing- Experience in automation testing- Knowledge of test methodologies, software testing life cycle- Experience with industry technologies (e.g., Selenium, Junit, TestNG, and other open source tools)A day in the lifeA QAE I role at Prime and Amazon involves, creating test plans for manual and automation test execution, driving test execution along with peers and stakeholders (SDM, QAM, QAE, SDE, TPM, PM etc.) including but not limited to bug triaging and status reporting, writing test automation using top-notch inbuilt testing frameworks, debugging and reporting.- 1+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing- Experience in automating using Selenium, TestNG- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and controlAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $75,700/year in our lowest geographic market up to $183,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

GET READY TO DO SOMETHING BIG!Over 100 million paid members in 24 countries around the world enjoy the many benefits of Prime, including the best of shopping and entertainment from Amazon.In the U.S. that includes unlimited access to award-winning movies and TV episodes with Prime Video; unlimited access to Prime Music, Prime Reading, Amazon Photos, Twitch Prime; early access to select Lightning Deals, one free pre-released book a month with Amazon First Reads, and more. Prime members can also get deep discounts on select popular products at Whole Foods Market plus an additional 10 percent off hundreds of sale items. Prime was built on the foundation of unlimited fast, free shipping and members receive Prime FREE One-Day Shipping and Prime FREE Same-Day Delivery in more than 8,000 cities and towns, two-hour delivery with Prime Now in more than 30 major cities and unlimited Free Two-Day Shipping on more than 100 million items. Our systems are invoked in every physical good purchase made worldwide through Amazon.Key job responsibilitiesOur QAEs test code at both the service and user level, using a variety of black box, gray box, and white box testing techniques. As a QA Engineer, you will innovate our test strategy across multiple dependencies, locales and device types and implement highly scalable automation to enable both UI (web and device level) and back end testing.You will work to be able to understand software internals, debug complex problems including performance bottlenecks, and write automated tests in and/or using existing automated tools.QA Engineers work with Software Development Engineers and Business Owners to understand business drivers and technical implementation of features.QA Engineers also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests.You must have experience in diagnosing project release problems and taking corrective action, such as escalating as needed, to resolve and achieve results. Our QAEs are also responsible for driving our software development process toward quality-centric methodologies and for reporting on test progress, metrics, and issues.A day in the lifeA QAE IIs role at Prime and Amazon involves, building and writing test strategy documents, creating test plans, driving test execution along with peers and stakeholders (SDM, QAM, QAE, SDE, TPM, PM etc.) writing test automation using top-notch inbuilt testing frameworks, debugging and reporting.A QAE II on the team is also required to participate in hiring and mentorship of peers and junior employees.- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects- Experience with at least one automated test framework like Selenium or Appium- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you enjoy solving complex problems and troubleshooting products? Are you passionate about developing test strategies, finding, and tracking bugs to resolution, and innovating on behalf of customers? Do you want to be a part of a fast-paced, ambiguous environment and contribute to one of the most visited sites on the Internet? At Amazon, we hire the best minds in technology to innovate on behalf of our customers. The intense focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA.GET READY TO DO SOMETHING BIG!Over 100 million paid members in 24 countries around the world enjoy the many benefits of Prime, including the best of shopping and entertainment from Amazon.In the U.S. that includes unlimited access to award-winning movies and TV episodes with Prime Video; unlimited access to Prime Music, Prime Reading, Amazon Photos, Twitch Prime; early access to select Lightning Deals, one free pre-released book a month with Amazon First Reads, and more. Prime members can also get deep discounts on select popular products at Whole Foods Market plus an additional 10 percent off hundreds of sale items. Prime was built on the foundation of unlimited fast, free shipping and members receive Prime FREE One-Day Shipping and Prime FREE Same-Day Delivery in more than 8,000 cities and towns, two-hour delivery with Prime Now in more than 30 major cities and unlimited Free Two-Day Shipping on more than 100 million items. Our systems are invoked in every physical good purchase made worldwide through Amazon.Key job responsibilitiesOur QAEs test code at both the service and user level, using a variety of black box, gray box, and white box testing techniques. As a QA Engineer, you will innovate our test strategy across multiple dependencies, locales and device types and implement highly scalable automation to enable both UI (web and device level) and back end testing.You will work to be able to understand software internals, debug complex problems including performance bottlenecks, and write automated tests in and/or using existing automated tools.QA Engineers work with Software Development Engineers and Business Owners to understand business drivers and technical implementation of features.QA Engineers also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests.You must have experience in diagnosing project release problems and taking corrective action, such as escalating as needed, to resolve and achieve results. Our QAEs are also responsible for driving our software development process toward quality-centric methodologies and for reporting on test progress, metrics, and issues.As a quality assurance engineer, you will/may:- Use technical knowledge to create, execute, and maintain test plans and automation involving one or more product components and/or features- Create and maintain automation scripts, make configuration changes, and modify/extend test cases to accommodate feature releases- Perform initial defect triage and root cause analysis, and escalate roadblocks/risks- Troubleshoot automation failures and isolate bugs to help developers research the root cause of defects - Analyze change requests and provide recommendations on how change might impact test scope and/or product behaviorKey job responsibilities- 4+ years of experience working as a Quality Assurance Engineer- Bachelor's or Master’s Degree in math/statistics/engineering- Experience in manual testing- Experience in automation testing- Knowledge of test methodologies, software testing life cycle- Knowledge of one or more scripting languages (e.g., Shell, Bash, Perl, Python, JavaScript, or Ruby)- Experience with industry technologies (e.g., Selenium, Junit, TestNG, and other open source tools)A day in the lifeA QAE II role at Prime and Amazon involves, creating test plans for manual and automation test execution, driving test execution along with peers and stakeholders (SDM, QAM, QAE, SDE, TPM, PM etc.) including but not limited to bug triaging and status reporting, writing test automation using top-notch inbuilt testing frameworks, debugging and reporting.A QAE II on the team is also required to participate in hiring and mentorship of peers.- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?Are you interested in shaping the future of what people watch on television? We are building exciting experiences and driving new customer interactions with our popular and growing entertainment platform and want to find someone passionate about creating awesome products. Here you will drive key engineering and business decisions that impact Amazon’s long-term vision, which includes rapid expansion and innovation in the delivery of media entertainment.As a QAE on the Fire TV QA team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency.The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques and drive quality upstream.Key job responsibilitiesAs a QA Engineer, you will champion the quality of our features in development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software/business, and most importantly our customers. In addition, you will also have the opportunity to maintain lab environment and do trouble shootings with providing solutions to make lab devices' healthy.- 1+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing- Knowledge of QA methodology and tools- Knowledge of software engineering practices and best practices for the full software development life cycle, including agile software development, use of software IDEs, use of source control- Knowledge of UNIX environment and shell scriptingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $75,700/year in our lowest geographic market up to $183,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Web Services is hiring a research expert to design and implement research programs supporting AWS Sales, Marketing, and Global Services. Research is a key component to how we make data-driven decisions, and this is a unique opportunity to help shape how our sales organization delivers a world-class customer and employee experience. Key job responsibilitiesAs a Research Manager in Customer & Field Insights, you will be responsible for implementing global research projects that shed light on business problems. You will share these insights with sales leaders to help them improve the customer experience. As a research subject matter expert, you will also work with teams across the company to advise on research design and quality.The ideal candidate has a strong record of building and executing high-impact research programs using primary and secondary research and data analysis. This position is perfect for someone with quantitative strength and an expert ability to use data to guide strategic decisions. You have strong business acumen and can view a situation from different points of view, from customers to account managers to sales leaders. You are comfortable with ambiguity and can make progress even with imperfect information. You support your ideas clearly with data, logic, and organization.A day in the life• Execute ongoing research programs and iterate to improve outcomes. • Support primary research targeting customers and our customer-facing employees and improve quality of research.• Provide guidance and best-practices for survey design and statistical analysis.• Design and implement new research projects that provide the sales organization with actionable customer and employee experience insights. • Design, develop, and implement mechanisms to deliver data, analysis, and actionable insights through performance dashboards and reports.• Work collaboratively to innovate on novel research techniques using AWS solutionsAbout the teamCustomer & Field Insights delivers actionable insights about what AWS customers and employees need. We achieve this by executing research to inform the go-to-market strategy for AWS, deepen our understanding of the customer experience and the field experience, and deliver insights to the AWS teams that can act on this data. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.- BS/BA degree or equivalent experience.- 2+ years of experience in relevant field, such as market research (agency or client-side), UX research, management consulting, business intelligence, decision science, sales strategy, or sales operations- 1+ years of experience with quantitative research methods (e.g., survey design, inferential statistics).- 1+ years of experience using quantitative tools (e.g., Qualtrics, SPSS, R, SAS, or Stata)- Experience with integrating data from different sources (e.g., surveys, telemetry, financials, behavioral, interviews) to identify patterns and derive insights.- Excellent written communication skills, ability to craft high-quality research reports for stakeholders.- MBA or other relevant advanced degree (e.g., Marketing, Statistics, Data Science).- Experience with dashboarding tools such as Tableau, QuickSight.- Experience with SQL or Python.- Experience using data to guide decisions and tell a compelling story that resonates with executive audiences.- Experience working within a high-growth technology company and/or a large-scale global sales organization.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,200/year in our lowest geographic market up to $131,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon and the lives, wellbeing, and the value of work of Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models, AI/ML technologies and software solutions to accelerate informed, accurate, and reliable decision backed by science and data. As a research scientist you will you will design and carry out surveys to address business questions; analyze survey and other forms of data with regression models; perform weighting and multiple imputation to reduce bias due to nonresponse. You will conduct methodological and statistical research to understand the quality of survey data. You will work with economists, engineers, and computer scientists to select samples, draft and test survey questions, calculate nonresponse adjusted weights, and estimate regression models on large scale data. You will evaluate, diagnose, understand, and surface drivers and moderators for key research streams, including (but are not limited to) attrition, engagement, productivity, inclusion, and Amazon culture.Key job responsibilities Help to design and execute a scalable global content development and validation strategy to drive more effective decisions and improve the employee experience across all of Amazon Conduct psychometric and econometric analyses to evaluate integrity and practical application of survey questions and data Identify and execute research streams to evaluate how to mitigate or remove sources of measurement error Partner closely and drive effective collaborations across multi-disciplinary research and product teams Manage full life cycle of large-scale research programs (Develop strategy, gather requirements, manage and execute) - PhD, or Master's degree and 4+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- Experience analyzing both experimental and observational data sets- Knowledge of R, MATLAB, Python or similar scripting language- Experience with agile development- Experience building web based dashboards using common frameworksAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. RISC Risk Manager will be a part of the Business and Legal Support (BLS) team which provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. In this role the PM will drive short-term solutions for immediate issues, and find long-term solutions to address the root cause. They will bring together legal, technical, and business stakeholders to help drive engagements with key regulators and business partners.Key job responsibilities• Responsible for coordinating cross-functional responses to inquiries from regulators, law enforcement, and internal teams regarding restricted products• Define, develop, and manage mechanisms to facilitate rapid response to inquiries and escalations• Regularly assess and lead strategic remediations related to deficiencies identified in inquiries• Perform analysis of data from a variety of sources to identify possible risk indicators.• Perform incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. Perform escalation trend analysis and reporting.• Coordinate with Legal teams to support pro-active stakeholder engagement with timely data and analysis• Analyzing escalations from various sources within Amazon to determine possible root causes and identifying preventative actions.• Work with a wide range of cross-functional teams to communicate Amazon's compliance strategies to regulators and other external stakeholders• Communicate regularly with leadership and ensure consistent reporting against regulatory and business commitments• Develop and present deep-dive documents and reports on policy and process gaps to senior executives.About the teamRISC - Business and Legal Support (BLS) provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. BLS drives short-term solutions for immediate issues, and finds long-term solutions to address the root cause.- 5+ years of program or project management experience- Bachelor's degree or equivalent- Experience handling confidential information- Previous experience leading compliance programs and/or time-sensitive regulatory engagements- Advanced SQL Skills. Demonstrated ability to source and analyze data to drive business reporting- Experience delivering initiatives from conception through completion- Experience leading process management and process improvement initiatives- Proven ability to define strategies in order to solve ambiguous problems- Experience preparing reports identifying findings and providing recommended remediation strategies and solutions- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Professional auditing qualification, or similar risk or compliance credentials- Excellent oral and written communication skills including the ability to clearly communicate complex and technical subject matter to a diverse group of stakeholders- Demonstrated experience setting direction and delivering detail-oriented results in environments with frequently shifting priorities- Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position- Experience with large scale e-commerce platforms including systems involving complex business logic- Experience in operations, investigations, risk management, incident or crisis management, or handling escalations- Experience working in law, compliance, regulatory or a related field- Experience working with geographically distributed teams within a complex international organizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. RISC Risk Manager will be a part of the Business and Legal Support (BLS) team which provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. In this role the PM will drive short-term solutions for immediate issues, and find long-term solutions to address the root cause. They will bring together legal, technical, and business stakeholders to help drive engagements with key regulators and business partners.Key job responsibilities• Responsible for coordinating cross-functional responses to inquiries from regulators, law enforcement, and internal teams regarding restricted products• Define, develop, and manage mechanisms to facilitate rapid response to inquiries and escalations• Regularly assess and lead strategic remediations related to deficiencies identified in inquiries• Perform analysis of data from a variety of sources to identify possible risk indicators.• Perform incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. Perform escalation trend analysis and reporting.• Coordinate with Legal teams to support pro-active stakeholder engagement with timely data and analysis• Analyzing escalations from various sources within Amazon to determine possible root causes and identifying preventative actions.• Work with a wide range of cross-functional teams to communicate Amazon's compliance strategies to regulators and other external stakeholders• Communicate regularly with leadership and ensure consistent reporting against regulatory and business commitments• Develop and present deep-dive documents and reports on policy and process gaps to senior executives.About the teamRISC - Business and Legal Support (BLS) provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. BLS drives short-term solutions for immediate issues, and finds long-term solutions to address the root cause.- 5+ years of program or project management experience- Bachelor's degree or equivalent- Experience handling confidential information- Previous experience leading compliance programs and/or time-sensitive regulatory engagements- Demonstrated ability to source and analyze data to drive business reporting- Experience delivering initiatives from conception through completion- Experience leading process management and process improvement initiatives- Proven ability to define strategies in order to solve ambiguous problems- Experience preparing reports identifying findings and providing recommended remediation strategies and solutions- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Professional auditing qualification, or similar risk or compliance credentials- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent- Excellent oral and written communication skills including the ability to clearly communicate complex and technical subject matter to a diverse group of stakeholders- Demonstrated experience setting direction and delivering detail-oriented results in environments with frequently shifting priorities- Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position- Experience with large scale e-commerce platforms including systems involving complex business logic- Experience in operations, investigations, risk management, incident or crisis management, or handling escalations- Experience working in law, compliance, regulatory or a related field- Experience working with geographically distributed teams within a complex international organizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you want to create worldwide impact in robotics while solving challenges at the edge of robotics research? Our team in Amazon Robotics builds high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans - at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking an experienced Robotics Control Engineer to join our Motion Planning and Control team. In this role, you will leverage your experience and insights gained from delivering systems to help lead us in developing products that are both innovative and scalable. Working with a world-class team of experts in motion planning, control theory, computer vision, machine learning, and robotic hardware design, you will apply the latest research trends to tackle complex real-world challenges. Together, we aim to achieve high-impact algorithmic advancements in areas such as closed-loop control, robotic grasping, and manipulation in high-contact environments - each of which carries significant value for our current and future fulfillment networks.Key job responsibilities- Design, simplify and continuously improve system controls architecture including machine control code, networking, electrical design and safety design- Develop controls code utilizing structured text on Codesys platforms- Identify and implement system optimizations- Work closely with hardware and software engineering team members to drive scalable, real-time implementations- Partner closely with hardware engineering team members on developing systems from prototyping to production level- Launch, test, and debug our systems both in the lab and in the field- Develop tools and best practices for system monitoring and troubleshooting, including HMI development.- Work with stakeholders across hardware, science, and operations teams to iterate on systems design and implementation- Contribute to value engineering of the system’s electrical and controls hardware components- 15% travel expected to support onsite system testingA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- 3+ years of experience developing production motion control systems for robotics or industrial automation- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- BS / MS Mechanical or Electrical Engineering (or similar field)- Experience with C++, CodeSys, Allen-Bradley PLCs, Siemens PLCs, or similar- Demonstrated experience with IEC standards (eg IEC 61131-3) for programming controls for robotics- Working knowledge of Version Control GIT- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Demonstrated experience with Functional Safety standards- Demonstrable skills in developing testable applications- Solid debugging skills and the ability to diagnose and solve difficult problems- Dedication to rigorous testing practices and design process flows- Ability to resolve complex issues in creative, efficient, and effective ways- Excellent written and oral communication skills- Experience programming with at least one modern language such as C++, C#, Java, Python- Experience with interdisciplinary developments that involve hardware, software, and algorithm co-design.- Experience in one or more relevant technical areas: robotics, sensors, real-time systems, embedded systems, distributed systems, simulation, high-performance scientific computing, or building infrastructure for engineering/science users.- Expertise building and testing real-time systems.- Experience supporting large-scale infrastructure and tool development for scientific/engineering users.- Demonstrated experience incubating and productionizing new technology from idea generation through implementation.- Experience in professional software development.- Desire to work in a fast-paced environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is searching for a skilled operator with extensive experience operating robotics via a Remote Control. The qualified candidate will act as an operations specialist assisting in the development and test of cutting edge safety related technologies. The role includes mission planning and lightweight maintenance duties. The candidate should demonstrate attention to detail, a safety-oriented attitude, flexibility, and enthusiasm for cutting-edge technology. This individual will also conduct limited operation readiness activities and logistics planning as needed. The candidate will join a Research and Development team working on inventing and developing new transformative experiences. We offer competitive salary compensation and a comprehensive medical health package. Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. - 14 CFR Part 107 Remote Pilot Certificate - 2+ years of Remote Contol pilot experience with excellent coordination and execution - Employees must, with or without reasonable accommodation, be able to lift up to 50 pounds on some occasions, stand/walk for up to 8-10 hours (with breaks), and be able to frequently push, pull, squat, bend, and reach - Experience leading small teams - Willingness to travel up to 75% of the year - Valid Driver’s License and able to satisfy Amazon driver eligibility criteria - Experience with commercial UAS industry - Aviation safety experience as a Safety Officer or similar - Current US fixed-wing or rotorcraft pilot's certificate. - Excellent communications and reporting skills Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,800/year in our lowest geographic market up to $138,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Robotics team is seeking broad, curious engineers to join our robotic manipulation team. We holistically design, build, and deliver end-to-end robotic systems. Our team is also responsible for core infrastructure and tools that serve as the backbone of our robotic applications, enabling roboticists, machine learning scientists, software engineers, and hardware engineers to deploy systems in the field.Key job responsibilities- Define, expand, and explore the design space for complex, multidisciplinary robotics and automation problems.- Identify and analyze the cross-functional tradeoffs between design alternatives, including impact on performance, schedule, cost, risk, complexity, and scale- Break down and frame problems using concept of operations, use cases, structural/functional decompositions, and other system representations to clarify needs and align technical teams.- Identify design choices to ensure our products are safe, reliable, and usable, and can be deployed and supported at Amazon scale.- Perform technical risk assessments, devise mitigation plans, and create system test strategies.- Define and continually refine metrics for measuring the performance and success / failure rates of Robotic operations.- Build quantitative models and analyses (Excel, MATLAB, Python, internal tools) to conduct trade studies, refine requirements, and understand key system drivers across the integrated systems of systems- Develop and communicate system integration and evaluation strategies and plans for program learning, technical risk reduction, verification, and validation- Drive and prioritize execution of system test campaigns that span lab and field testing environments along with subsystem development and test teams (test readiness reviews, test execution, post-test analysis and reporting)A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- 5+ years of experience with eliciting and clarifying business and end user needs, and linking those needs to system concepts, requirements, and designs.- Experience leading technical collaborations and creating alignment across diverse groups (e.g. hardware engineering, software engineering, program management). - Experience identifying and analyzing dependencies, tradeoffs, and sensitivities across multi-disciplinary systems. - BS or equivalent in Electrical Engineering, Aerospace Engineering, Mechanical Engineering, Computer Science, Computer Engineering, Systems Engineering, Operations Research, Mathematics, Physics, or another STEM discipline.- 5+ years of experience in integrated system design, Experience with industrial robotics and automated manipulations solutions. - Experience with machine learning systems- Experience with supporting hardware/software systems across the product life cycle. - Experience with developing scalable and safety-critical systems. - Experience with 1 or more relevant domains: Industrial Automation, Robotic Manipulation, Perception and Controls Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.