Senior Compute SRE (GPU) - Apple Services Engineering

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Join the Apple Services Engineering team as a Site Reliability Engineer to help support and scale cloud services for thousands of development and operations engineers. This is a hands-on role to maintain and improve SRE practices for a private cloud service to accelerate our ability to reliably and consistently deliver thousands of applications. ...

Senior Content Strategist, Technical Content Experience

Do you have experience developing comprehensive, enterprise content strategies for complex technical products? Have you used data and analytics to understand and optimize content performance? Are you a skilled project manager who uses customer impact to prioritize your work? If so, you could be a great match for our team! The Technical Content Experience (TCX) Content Strategy team is looking for an experienced Senior Content Strategist to shape the strategic vision of technical content at AWS.In this role, you will be responsible for synthesizing data, user research, and industry best practices to create scalable content strategies that align with customer needs, business goals, and emerging industry trends. To help our organization transition from unstructured to structured content, you will define technical content patterns designed to help all AWS customers understand and use AWS products and features. By collaborating cross-functionally with product managers, user researchers, designers, engineers, technical writers, marketing leaders, and subject matter experts, you will ensure the content strategy is tightly integrated with the overall user experience and supports our strategic objectives.This is an exciting opportunity to join a dynamic, customer-obsessed team and shape the future of technical content at AWS.Key job responsibilities-Develop inclusive and scalable technical content strategies: Develop and evolve content strategies that align content with customer needs and organizational goals.-Manage resources to enable consistent content: In collaboration with other Content Strategists, create and manage a centralized Content Pattern Library and content model. These resources document standardized content structures, templates, and guidelines that ensure consistency across all AWS technical content.-Create taxonomies and metadata schemas: Develop taxonomies and metadata schemas to enable intuitive content organization and efficient content discovery.-Analyze and optimize content performance: Analyze data and user research to understand where content is and isn’t meeting customer needs, then use these insights to enhance content strategy guidelines and best practices and inform the team’s roadmap.-Advocate for consistency: Partner cross-functionally to understand how our content fits into the broader ecosystem and, where needed, drive projects to align content offerings to promote a consistent experience for customers.-Define the content strategy for new product experiences: Collaborate with product managers, designers, user researchers, engineers, and technical program managers on strategic product initiatives around content experience, content navigation, and content management.A day in the lifeAs a Senior Content Strategist on the TCX Content Strategy team, your days are filled with a variety of strategic and hands-on responsibilities. You might start your morning reviewing customer feedback and content analytics to understand how content is performing across multiple channels. Drawing on your deep understanding of customers, you’ll identify emerging content needs and ways we can scale our content strategy to better support customers. Throughout the day, you'll collaborate with Product, Engineering, and Technical Writing teams, providing guidance on content architecture, taxonomy, and modeling to ensure a cohesive, customer-centric experience. The dynamic, cross-functional nature of this role is what makes it so rewarding as you work to shape the future of technical content at AWS.About the teamThe TCX Content Strategy team exists to ensure every piece of AWS technical content delivers a predictable, high-quality experience that is aligned to customer needs and business outcomes. We achieve this through rapidly prototyping new content ideas, setting quality standards and processes to maintain consistency, designing consistent content patterns, and evolving our AWS technical content strategy based on data and customer feedback. By bringing together these different content capabilities, the TCX Content Strategy team works to provide exceptional technical content that helps customers successfully understand and use AWS products and services.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.-5+ years of proven experience in content strategy, preferably in an enterprise and/or technology company-Ability to analyze data and user research to drive content strategy recommendations-Solid project management skills with experience overseeing the content lifecycle; ability to manage multiple projects and make appropriate tradeoffs to meet deadlines.-Strong collaboration and interpersonal skills, with the ability to work effectively with cross-functional teams-Background in designing technical content strategies for highly technical audiences such as developers, technical business leaders, and IT professionals-Experience using content management systems (CMS) and participating in large-scale CMS migrations-Strong technical aptitude and hands-on experience with coding/programming, including an understanding of API documentation best practices-Experience with Generative AI tools and understanding of how Large Language Models (LLMs) consume technical content-Demonstrated expertise in applying Design Thinking principles and methodologies to understand content needs and opportunities -Passion for staying up-to-date with the latest trends, technologies, and best practices in the technical content strategy and content design fields.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $195,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Conversation Designer, Alexa Communications

Amazon strives to be the world’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The Amazon Devices and Services organization designs and engineers high-profile consumer electronics, including Kindle eReaders, Fire tablets, Fire TV, Echo, Ring, Blink, Eero, Halo, Kuiper and Zoox. We are also the home of Alexa, an AI personal assistant to provide information, answer questions, play music, control your smart home and much more. Alexa is integrated into many of our products and partner products and many thousands of devices work with Alexa.Want to transform how Alexa helps customers stay in touch with people? The Alexa Communications UX Design team is seeking a Senior Voice User Interface / Conversational AI Experience Designer to create natural language interactions that leverage the power of Alexa. As a Senior Conversation Designer, you will focus on improving how customers use Alexa in their daily lives to stay in touch and communicate with household members, family and friends. You will work side-by-side with UX designers, user researchers, product, and engineering to identify, define, and implement solutions that raise the bar on the Alexa customer experience. You must excel at communicating your designs effectively to the larger team and driving that vision into solid design deliverables. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun while they make history.Key job responsibilities- Create world-class, user-centered conversation designs with consideration of market research, business requirements, customer feedback, and usability findings- Translate business requirements into use cases and high-level customer experience requirements- Design the architecture and interaction flow of voice experiences- Develop conceptual diagrams, prototypes, and ready-to-implement design specifications or documentation- Write sample dialog interactions and language model training data- Work with data science and engineering teams to assess and optimize new and existing features- Present design work to the user experience team, product team, leadership, and external partners for review and feedback- Develop high level strategy of Alexa Communications features for both near and long term- Collaborate with other design team members on frameworks, processes, design systems, and best practices- Demonstrate leadership in driving design processes into the organization that help refine strategyA day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We encourage you to find your own balance between your work and personal lives.- 8+ years of design experience- Experience defining and maintaining design patterns and UX standards- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience designing in an agile development environment- Bachelor's degree in linguistics, cognitive science, psychology, human-computer interaction (HCI), design, or equivalent professional experience- 5+ years of professional work experience as a voice/conversation designer or similar UX-related role- Experience working directly with developers for implementation of designs- Experience with voice design tools, such as VoiceFlow, Figma, Adobe XD, Gliffy, Omnigraffle or Visio- Experience designing with tools such as Figma, Adobe CC, InVision, or similar- Professional experience with conversation or natural language interface design, specifically spoken interactions- Experience working with advanced machine learning pipelines- Ability to extract complex concepts and quickly turn around sample interactions reflecting a range of options- Experience designing for LLMs- Deep understanding and leadership on driving conversation design culture for organizations- Ability to manage ambiguity, work autonomously, and multi-task in an agile environment- Additional design skills in related fields, including prototyping multimodal interactionsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Corporate Counsel, Amazon Business, Amazon Business

We are looking for a talented attorney to support Amazon Business, our rapidly growing, business-to-business store. Amazon Business is reshaping how businesses buy and sell supplies. We provide a procurement solution to more than 5 million businesses to help streamline their purchasing. Since launching in the U.S. in 2015, Amazon Business has expanded to eight additional countries and exceeded $40 billion in worldwide annualized sales.You will partner with leaders from Amazon Business' sales organization to negotiate deals with large, enterprise customers, develop solutions to meet the unique needs of business customers, drive improvements and simplifications to our sales processes, and help plan for AB's future growth.Key job responsibilitiesWorking directly with the business and developing strategies for handling legal issues in creative, efficient, and business-centric waysServing as lead counsel on strategic deals and new product launches, while also providing day-to-day legal adviceHandling pre-litigation legal disputes and inquiries, and overseeing some aspects of regulatory complianceDeveloping approaches to address customer pain pointsDriving simplifications and improvements to our government contracting and compliance processesWorking with Amazon’s Public Policy team on legislative developments that impact our business- 10+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in technology and commercial transactions or businesses- Experience working closely with and advising senior executives of an organization or equivalent- Experience working independently and directly with all levels of legal and business partners or equivalent- Ability to demonstrate sound judgment even in ambiguous situationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,800/year in our lowest geographic market up to $272,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Credit Risk Analyst, Credit Strategy & Operations - Pay by Invoice

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.B2B Payments and Lending’s Credit Strategy and Operations team is looking for a smart, motivated, and analytical Credit Risk Analyst to join our underwriting and portfolio management team. The successful candidate will have a deep understanding of underwriting and related systems, as well as portfolio risk management experience. This role involves high judgment decision making, use/creation of risk analytics, the ability to analyze customer financials, complex underwriting, and management of SLAs. The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment.This role will report into the NA Credit Operations Manager based in Seattle, WA.Key job responsibilities• Underwrite medium-to-large credit applications;• Evaluate portfolio risks across WW portfolios, monitoring and creating risk metrics;• Improve processes to increase efficiency and improve risk mitigation across WW markets;• Contribute to and build underwriting/credit strategies across the portfolio and individual customer sub-segments;• Assist in defining policies and product features to support automated and manual credit decisioning and monitoring• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way• Review complex credit decisions that require manual reviews or exceptions• Participate in program operations, partner with product managers and contribute to team-wide improvement goals• Manage relationships with key stakeholders and partner with cross-organizational teams on high priority initiatives.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe team is responsible for making decisions on Amazon Business (AB) customers’ eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.- Bachelor’s degree in Business, Finance, Economics or Equivalent Experience.- Robust analytical and excel skills, including the ability to be hands-on and dive deep into details, identifying root cause and propose solutions.- Results-oriented: Proven track record of on-time project delivery for impactful, cross-functional initiatives.- Minimum 4 years of experience in credit risk, underwriting and/or commercial lending.- Ability to interpret key business financial statements/information.- Experience in change management and driving adoption of new tools, processes, and decision support (i.e. scaling).- Experience creating new credit policies and SOPs.- Strong attention to detail and excellent problem-solving skills.- Able to build positive business relationships and work collaboratively with cross-functional teams.- Demonstrated ability to manage multiple projects, prioritization, planning and task delegation.- Experience with corporate/commercial credit underwriting- Hands-on experience of working with data tools or SQL language- MBA and/or Equivalent designationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Customer Success Manager, Amazon Vendor Services

Amazon Vendor Services has teams in multiple locations. This role can be based in one of our approved office locations in Seattle, WA, Santa Monica, CA or Arlington, VA dependent on business need. Do you enjoy having ownership to create daily and long-term strategic impact on customers and businesses?As a Senior Customer Success Manager with Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing growth across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement and analytical skills are key to developing, influencing, and implementing strategic joint business plans with vendors.The Amazon Vendor Services Team works with Vendors who sell products such as: Home & Lifestyle (Toys, Furniture, Kitchen, Music/Video, Major Appliances, Home Improvement, Lawn and Garden, etc.) BEATS (Business, Electronics, Automotive, Technology, Solutions) – Business Solutions, Auto, Camera, Office, Wireless, PC & SoftwareOur goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Senior Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Senior Customer Success Managers have a clear path to roles across Amazon, including a direct path to management within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide oversight, support, and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Engage multiple stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, problems, and projects 3+ years of professional experience in client or vendor facing roles with a focus in relationship management and negotiation skills Experience analyzing data and best practices to assess performance drivers Bachelor's Degree Data analysis experience including manipulating large datasets from complex systems and interpreting results Experience developing and implementing strategies Experience influencing stakeholders Proficient in Excel Time management, prioritization, and problem-solving skills Strong written and verbal communication skills Experience rapidly adapting to change and dealing with ambiguity Bachelor’s degree, Master’s Degree, or equivalent 5+ years of experience in account management, sales, marketing, buying, customer service, or consulting 5+ years in related industries, such as retail, hospitality, technology, consumer electronics, home goods, recreational goods, scientific products, industrial products, or telecom Experience with analytical & productivity tools including or similar to: Tableau, Salesforce, Microsoft OneNote, SharePoint, and Oracle Business Intelligence E-commerce experience Data analysis experience Proven ability to learn tools and processes then effectively use them to provide service Manage multiple projects and priorities in a fast-pace, deadline-focused environment Proven track-record of taking ownership and driving results Strong attention to detail Excellent problem-solving skills Comfortable working in a diverse group and contributing to an inclusive cultureAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,000/year in our lowest geographic market up to $154,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Customer Success Manager, BEATS

This role can be based in our approved office locations in Seattle, WA. Do you enjoy having ownership to create daily and long-term strategic impact on customers and businesses?As a Senior Customer Success Manager with Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing growth across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement and analytical skills are key to developing, influencing, and implementing strategic joint business plans with vendors.The Amazon Vendor Services Team works with Vendors who sell products such as:BEATS (Business, Electronics, Automotive, Technology, Solutions) – Business Solutions, Auto, Camera, Office, Wireless, PC & SoftwareOur goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Senior Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Senior Customer Success Managers have a clear path to roles across Amazon, including a direct path to management within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide oversight, support, and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Engage multiple stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, problems, and projects • Bachelor’s Degree • 4+ years of experience in business relationship management, customer success, account management, vendor management, or related fields• Proficiency in Excel including complex formulas, pivot tables, and data manipulation• Demonstrated ability in data analysis, reporting, and forecasting for guiding decisions in ambiguous environments• Proficiency in Microsoft Office Suites, Microsoft OneNote, and ability to learn new tools quickly• Strong written and verbal communication skills for concise and accurate responses• Excellent organizational skills including prioritization and managing multiple projects in fast-paced settings• Attention to detail and strong problem-solving skills• Proven ability to learn tools and processes then effectively using them to provide service• Proven track-record of taking ownership and driving results• Comfortable working in a diverse group and contributing to an inclusive culture • Master’s Degree, or equivalent • 5+ years of experience in account management, sales, buying, e-commerce, or retail industry • 5+ years in related industries, such as retail, hospitality, technology, consumer electronics, home goods, recreational goods, scientific products, industrial products, or telecom• 5+ years professional experience with a focus in relationship management and negotiation skills• Experience with analytical & productivity tools including or similar to: Tableau, Salesforce, Microsoft OneNote, SharePoint, and Oracle Business Intelligence • Data analysis experience • Proven ability to learn tools and processes then effectively use them to provide service • Manage multiple projects and priorities in a fast- pace, deadline-focused environment • Proven track-record of taking ownership and driving results• Attention to detail• Excellent problem-solving skills• Comfortable working in a diverse group and contributing to an inclusive cultureAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,000/year in our lowest geographic market up to $154,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Customer Success Manager, Fashion and Fitness

Are you driven to make impactful changes within Amazon's largest and most visible Retail brands? Do you possess a passion for customer-centric leadership, a knack for analyzing complex data, and a talent for driving high-impact improvements? Consider applying for the Sr. Customer Success Manager role within our Amazon Vendor Services (AVS) Signature Team!The AVS Signature Team excels in data-driven analysis to create actionable solutions, focusing on enhancing vendor performance. As custodians of the end-to-end promotional strategy, we meticulously plan and execute every detail to deliver optimal promotional events. We take pride in our role as owners of the catalog relationship with our offshore team, ensuring the organization and optimization of the on-site experience. Known for our agile prioritization and strong customer-centric approach, we collaborate closely with Vendor Manager, Supply Chain, and Marketing teams to develop joint business plans that drive strategic initiatives and foster mutual success.We are seeking a Sr. Customer Success Manager with deep expertise in leveraging data analysis, inventory optimization, and customer experience enhancement to drive impactful results. The ideal candidate will have strong account/vendor management skills, exceptional prioritization abilities, and thrive in fast-paced and complex ecosystems. They should demonstrate unwavering customer focus, creative problem-solving skills, and a confident approach to navigating ambiguity. Leveraging advanced analytics, they will identify growth opportunities, streamline operations, and ensure exceptional experiences for both vendors and customers. Excellent interpersonal and communication skills are crucial, enabling them to establish trusted advisor relationships with our vendor partners.Key job responsibilitiesAs a Sr Customer Success Manager, you will:• Utilize advanced data analysis to uncover growth opportunities and optimize operations• Provide tactical support to vendors to ensure prompt resolution • Be the end-to-end owner of the vendors promotional events• Drive a strong on-site experience for our customers by partnering with the catalog team(s)• Build trusted relationships with vendors and advocate for their needs within Amazon• Collaborate cross-functionally to deep dive and resolve complex vendor issues• Educate vendors on Amazon's tools, policies, and growth strategies• Bachelor’s Degree• 4+ years of experience in business relationship management, customer success, account management, vendor management, or related fields• Proficiency in Excel including complex formulas, pivot tables, and data manipulation• Demonstrated ability in data analysis, reporting, and forecasting for guiding decisions in ambiguous environments• Proficiency in Microsoft Office Suites, Microsoft OneNote, and ability to learn new tools quickly• Strong written and verbal communication skills for concise and accurate responses• Excellent organizational skills including prioritization and managing multiple projects in fast-paced settings• Attention to detail and strong problem-solving skills• Proven ability to learn tools and processes then effectively using them to provide service • Proven track-record of taking ownership and driving results • Comfortable working in a diverse group and contributing to an inclusive culturePreferred Qualifications• 5+ E-commerce or retail industry experience • 5+ Professional experience in Fashion or Fitness industry • 5+ years professional experience with a focus in relationship management and negotiation skills•Experience with analytical & productivity tools including or similar to: Tableau, Salesforce, Microsoft OneNote, SharePoint, and Oracle Business IntelligenceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,000/year in our lowest geographic market up to $154,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Data Scientist, AIGC HR Analytics

Amazon Ads/IMDb/Grand Challenge (AIGC) HR Analytics (AHA) team is looking for a Senior Data Scientist who wants to work in a fast-paced, exciting, and growing organization.We are actively looking to hire senior scientists to lead one or more of these problem spaces. Successful candidates will have a deep knowledge of Anomaly detection and Machine Learning methods, experience in applying these methods to large-scale business problems, the ability to map models into production-worthy code in Python or Java, the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers, and the excitement to take iterative approaches to tackle big research challenges. As a member of our team, you'll work on cutting-edge projects that directly impact AIGC employees. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail and outstanding ability in balancing technical leadership with strong business judgment to make the right decisions about model and method choices. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs. If you enjoy innovating, thinking big and want to contribute directly to the success of a growing team, you may be a prime candidate for this position.Key job responsibilitiesIn this role you will:• Analyze, model and interpret data for AIGC employees• Build anomaly detection tools for people metrics to optimize org structure• Data analysis, modeling, network flow prediction using Excel, Pivot tables, VBA, Tableau, SQL (Amazon Redshift), R, Python• Predictive analysis using Machine Learning models at scale• Create effective data analysis reports and communicate with stakeholders• Innovate and simplify data analysis process to standardize and enable automationAbout the teamOur team communicates who we are as an employer – what it’s like to be an Amazonian, why we love innovating on behalf of customers and why people should join us. We build trust with our partners, dive deep into our data, and love to learn and be curious as we deliver results. Our job is to bring that to life.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 6+ years of data scientist experience- Experience with statistical models e.g. multinomial logistic regression- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- 2+ years of data visualization using AWS QuickSight, Tableau, R Shiny, etc. experience- Experience managing data pipelines- Experience as a leader and mentor on a data science teamAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior DEI Business Partner

At Amazon, we're working to be the most customer-centric company on earth and the world’s best employer. To get there, we need exceptionally talented, bright, and driven people. Do you want to play an instrumental role in leading diversity, equity, and inclusion (DEI) strategies for Amazon’s high growth environment? Here’s your opportunity! We are seeking an influential and experienced DEI business partner to execute against the DEI strategy for our General and Administrative organizations (including Finance and Global Business Services (FGBS), Global Communications and Community Impact (GCCI), Legal and Public Policy, and People Experience and Technology (PXT)) by partnering with leaders to help us grow a diverse global workforce while fostering equity and inclusion. You’ll use your skills to work both across the business as well as deep dive with specific teams to help them identify opportunities and apply best practices that achieve change. You’ll partner with senior leadership teams to design, coordinate, track and measure our DEI solutions and overall plan. Key job responsibilitiesKey job responsibilitiesAs part of the G&A Inclusive Experiences and Technology (IXT) team, you will work closely with G&A business leaders and colleagues across PXT (including HR business partners, talent leads, and recruiting) to help organizational leaders set, track, and achieve DEI goals. As a DEI business partner, you will assess the current state and identify best practices to move the business forward. You will also partner with Amazon’s global IXT team to drive corporate-wide programs at scale into our organization. You will measure and communicate results against committed DEI actions, so that we can ensure meaningful progress toward DEI and business goals. Ability to assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, and balance business needs as they implement DEI programs is critical. Successful candidates will have experience analyzing and leveraging DEI data to set priorities and understand challenges, advising and coaching leaders, earning trust with customers, supporting equitable talent processes, and exhibiting the ability to invent and simplify to translate best practices and research into action. You should not only be passionate about delivering DEI solutions but obsessed with driving meaningful results that ultimately impact our customers. We like to work hard, have fun, and make history while we improve our business, our people, our culture, and - as a result - the experience for our customers. A day in the lifeA day in the lifeIn this role, you will: · Earn trust across a range of levels and disciplines to establish yourself and the team as a trusted DEI Subject Matter Expert· Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, and balance the business needs as DEI programs are implemented · Translate research and best practices in DEI into readily consumable resources and programs aligned to business need · Bring innovative solutions to broaden our DEI portfolio and drive measurable business results · Create, maintain, and disseminate resources in a variety of formats across all levels of the organization · Dive deep with quantitative and qualitative data analyses to identify the root causes of problems through an expanded, holistic view and long-term perspective and think big to develop scalable solutions · Connect and inspire people to drive effective teamwork, communication, collaboration and commitment across multiple groups with competing priorities · Regularly measure, inspect, analyze and provide insights regarding areas of strength and opportunity, and provide consultative support to identify interventions and initiatives for improvement · Have outstanding verbal and written communication skills to motivate and influence senior leaders, stakeholders and peer groups· Provide leadership and coaching, when appropriate, to managers, Directors and VPs via one-to-one and group interactions Bachelor’s Degree 5+ years’ experience designing and delivering DEI strategies and initiatives that increase workforce diversity, equity and inclusion 5+ years’ project or program management experience Experience delivering projects and programs for large, global, cross-functional audiences Experience developing learning resources and services Experience and credibility as a leader in an environment where the ability to influence, work across a complex matrix, and build relationships is critical. Track record driving measurable business outcomes through DEI solutions Experience effectively partnering with HR and business teams to build effective DEI, HR or talent programs and strategies Ability to influence without authority, think proactively, and function independently. High level of comfort using data-driven decision making. Strong analytical skills and ability to translate metrics, research, and trends into strategy and improvement opportunities. Ability to develop quick turn-around, practical recommendations based on data and research to inform strategic decisions in a fast-moving environment. Excellent oral and written communication skills, with the ability to communicate complex information in an approachable manner. Strong program and project management skills, and ability to operationalize and scale programs High EQ / interpersonal skills and the ability to work well across functions. Good organization skills with the ability to manage varied workloads and multiple tasks. Consulting, advising, or executive coaching skills. Multi-national or global work experience a plus. - Relevant advanced degree is a plus. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,200/year in our lowest geographic market up to $194,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Economist, Amazon

Amazon Stores Ads Science team is looking for a Senior Economist to help translate cutting-edge econometrics and machine learning research into production solutions. The individual will have the opportunity to shape the technical and strategic vision of a highly ambiguous problem space at the intersection of Amazon’s Stores and Advertising businesses, and deliver measurable business impacts via cross-team and cross-functional collaboration. Amazon is investing heavily in building a world-class advertising business. Our advertising products are strategically important to Amazon’s Retail and Marketplace businesses for driving the long-term growth. The mission of the Stores Ads Science team is to identify opportunities to jointly optimize Amazon’s Stores and Advertising business, by enhancing the usage of advertising signals in Stores’ decision-making and vice versa to drive the long-term economic value to shoppers, sellers/vendors, and Amazon. Some of our work include measuring ads impact and shopping content incrementality to improve shopper experience, developing the science of explaining seller/vendor inter-related decisions between Stores and Ads (e.g.: pricing, Sponsored Ads participation) to optimize fees and incentives, and making Stores’ traffic acquisition strategies aware of shoppers’ and advertisers’ onsite advertising behavior.We partner closely with tech and product teams across Stores and Advertising, and are constantly advancing experimentation methodology to accelerate science development and quantify business impacts. We are highly motivated, collaborative, and fun-loving with an entrepreneurial spirit and bias for action. Key job responsibilities- Function as a technical lead to shape the strategic vision and the science roadmap of a highly ambiguous problem space- Develop economic theory and deliver econometrics and machine learning models to unlock the new opportunities for jointly optimizing sellers’/vendors’ decision-making between Stores and Ads- Design, execute, and analyze experiments to verify the efficacy of different scientific solutions in production- Partner with cross-team technical contributors (scientists, software engineers, product managers) to implement the solution in production- Write effective business narratives and scientific papers to communicate to both business and technical audiences, including the most senior leaders in the company- PhD in economics or equivalent- Experience in building analytic or scientific data products or solutions- Experience in econometrics (e.g., program evaluation, forecasting, time series, panel data, or high dimensional problems), economic theory, and quantitative methods- Experience in implementing modern machine-learning methods (e.g., boosted regression trees, random forests, neural networks)- Experience in building statistical models using R, Python, STATA, or a related softwareAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior EHS Program Manager, Prime Air

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog ( you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are looking for a Senior EHS Program Manager to join our Prime Air team and ensure the safety and compliance of our operations. You will partner with various stakeholders in Prime Air, such as site operations teams, Engineering, Legal, Human Resources, Ergonomics, Workplace Health & Safety (WHS), Environmental Program Managers and others, to execute safety policies and adhere to all applicable local, regional, and Amazon regulations. You will also lead continuous improvement initiatives to reduce safety and ergonomic risk in our processes and create a safe and healthful working environment for our Associates.As a Senior Program Manager, you will also communicate effectively and clearly with cross functional Teams and influence change through providing comprehensive risk assessments and safety data analysis. You will instruct and train Operations Leaders in safety policies and assist the operations site teams in incorporating our safety standards at their site. You will identify best practices and incorporate them into our standards to continuously improve company safety policies. You will train and drive compliance at multiple locations.You will support multiple projects at once and handle complexities and ambiguity. You will have a deep understanding of the particularities of the region you support and be able to make decisions with appropriate justification based on data, facts, or legislation. You will negotiate resources and priorities, escalate effectively, and find a path forward in difficult situations. You will deliver results independently and with limited guidance.Key job responsibilities-Develop and implement safety policies and procedures that comply with all applicable Amazon WHS Policies and local/regional regulations-Lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes and ensure a safe and healthful working environment for our associates-Monitor and evaluate the safety performance of the Prime Air operations and identify areas for improvement and risk reduction-Communicate effectively and collaboratively with various stakeholders in Prime Air, such as site operations teams, Engineering, Legal, Human Resources, and others, to provide comprehensive risk assessments and safety data analysis, influence change and promote a safety culture, execute the Safety Management System, report and communicate safety performance metrics, and give feedback and suggestions-Train and coach Operations Leaders and associates on safety policies and best practices and assist the operations site teams in incorporating our safety standards at their site-Support multiple projects at once and handle complexities and ambiguity with minimal guidance-Make data-driven and evidence-based decisions and justify them with appropriate rationale and documentation -Conduct regular and comprehensive site WHS and safety audits to ensure accuracy and compliance of recordkeeping, workplace organization, associate behaviors, equipment, and processes to global WHS and safety standards and local regulations and implement solutions to eliminate exposure to risks and prevent injury at all sites-Assist in the investigation of the root cause Health and Safety issues put forward by Prime Air employees-Support new launch sites including initial site inspections, identifying accountability, purchasing and site readiness review- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s degree in safety management or a related field- Certified Safety Professional (CSP) or Safety Management Specialist (SMS) certification or equivalent- Experience in conducting risk assessments and root cause analysis- Experience with ISO 12100 - Safety of Machinery and IEC 31010 - Risk management - Risk Assessment Techniques; and OSHA CFR 29 1910- Experience in implementing safety policies and procedures- Experience in working with cross functional teams and stakeholders- Master’s degree in a safety and health field- 10+ years of experience in safety programs in distribution center or manufacturing settings- Minimum of five years of safety experience in the aviation, oil and gas, safety automation, safety engineering- Experience in leading change in multiple site environment- Experience in a fast paced, changing/growing organization- Ability to develop and implement regional goals and strategies based on broader organization goals- Strong analytical skills with demonstrated problem solving ability- Excellent written and verbal communication skills, including comfort interfacing with site leaders, Directors and VPs- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy- Ability to travel up to 30% of the timeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Energy Operations Manager (AMER), EPO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Amazon Energy Procurement Operations (EPO) team is looking for an Energy Operations Manager to join us. EPO manages energy supply contracts post their execution, provides controllership for financial and operational performance, and ensures our supply portfolio is compliant with external regulations, contract obligations as well as internal policies. You will be a part of the team responsible for managing the portfolio of the world’s largest corporate buyer of renewables.Our team is looking for an individual with a track record for managing programs, including planning, launching and executing initiatives that drive excellence. This role will support the management of our contracts in an assigned region, and will work collaboratively with stakeholders across the org to report, analyze and improve performance of our energy portfolio. The right candidate can manage multiple projects simultaneously, has an analytical skill set, and experience managing contracts.Key job responsibilities- Own the assigned portfolio of energy agreements and renewable power purchase agreements.- Act as a subject matter expert on executed energy agreements in designated markets, and own the management of the contractual obligations with counterparties.- Report and analyze performance in assigned portfolio, identifying impacts to our business units and our customers.- Support the management of the on-boarding process for new contracts with a large number of counterparties. Track progress and drive for successful completion.- Take part in shaping and implement the EPO programs (including contract management, financial performance and energy compliance with external and internal stakeholders) to meet the org’s goals and success metrics.- Plan and drive execution of initiatives to improve our energy operations. Continuously seek to invent and simplify in order to achieve further scale effect for Amazon’s management of its energy portfolio.- Work collaboratively with other AWS and Amazon teams to support the management of the energy programs.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- Bachelor's Degree (BA/BS) required- 7 years + of working in utility/energy industry in North America, in asset/contract management, settlements, market operations or similar role- 5 years + of in managing cross-functional projects, initiatives and teams- Master’s Degree (MBA/MS) preferred- Experience in supplier management, contract management, or managing commercial relationships with vendors or customers- Experience managing large datasets and building audit reports, metrics, and reporting mechanisms- Prior experience leveraging technology to drive process improvements in manual processes- Experience planning, scheduling, and tracking project timelines and milestones- Experience developing or leading the development of automated tools- The ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,600/year in our lowest geographic market up to $207,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Engineering Program Manager, iCloud SRE, Apple Services Engineering

The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on an extensive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here.Apple is seeking an experienced Engineering Program Manager to join the Apple Service Engineering organization. Our SRE team is looking for a dynamic EPM to help build and run services that millions of customers use every day. We are looking for star performers to drive projects for various areas of Apple iCloud SRE team. You’ll be partnered with a team whose mission it is to build, maintain and improve Apple’s most critical services. We’re looking for hardworking, passionate people to join our amazing team where we focus on extraordinary service availability, scalability and security while defining standards, implementing standard methodologies and improving operational efficiency. If you love non-routine work that requires social intelligence, complex critical thinking and creative problem solving, we’d love to hear from you!This is not just a task-based job, you are responsible for successful outcomes and delivery. Strong fundamentals are a requirement! We’re looking for hardworking, passionate people to join our amazing team where we focus on extraordinary service availability, scalability and security while defining standards, implementing standard methodologies and improving operational efficiency. If you love non-routine work that requires social intelligence, complex critical thinking and creative problem solving, we’d love to hear from you!The Service Reliability Engineering (SRE) team is responsible for service infrastructure that ensures our customers’ perfect experience. You will partner with the SRE team in order to define, prioritize, plan, and deliver the project portfolio of technical, infrastructure, and system needs that make Apple, Apple. The projects range from deploying end to end infrastructure environments, help support feature launches, hardware deployments, decommissions, complex system changes, tech refreshes, data migrations, service outage remediation, CapEx planning, as well as continually striving to scale and mature operations and operational standard methodologies. ...

Senior Engineering Program Manager, Security, Apple Services Engineering (ASE)

Apple Services Engineering (ASE) team is one of the most exciting examples of Apple’s long-held passion for combining art and technology! We enable Apple’s apps and services, and we do it on an extensive scale, to hundreds of millions of customers in over 35 languages to more than 150 countries. The ASE Security team is seeking an experienced Security Engineering Program Manager to drive internal security engineering functions such as offensive / adversarial security exercises, collaborative design reviews and detection.Within ASE, you will work with and influence colleagues across Apple to implement new features and ensure security continues to be at the forefront of our software and development processes. You will join a team of technical engineering-focused program managers committed to and passionate about driving forward our security, privacy and compliance technologies. As our work is integral through the entire software stack, you will have the opportunity to work with a wide variety of engineering teams across Apple. We cultivate strong relationships, build trust, and influence without direct authority. We communicate openly and clearly, collaborate enthusiastically, and value a diverse culture of healthy debate. Do these points resonate with you? If so, we want to talk! ...

Senior Finance Analyst, Amazon Studios Finance

Amazon.com is seeking a Sr. Finance Analyst to be a key business partner with Amazon's Digital Video Insights, Planning and Analytics team. Primary responsibilities will include, partnering with finance partners globally to streamline effective communication, forecasting, and variance commentary across the business. Drive financial analysis, prepare reports for senior management, develop performance tracking metrics, drive planning and budgeting discipline and deliverables, and ensure financial discipline and compliance. This is a highly visible role within Digital Video and a great opportunity for candidates looking for a challenge and a place to shine.The right individual will have exceptional financial modeling skills, strong communication skills, and solid business acumen. He or she will have operated successfully in a fast-paced, global, results-oriented environment, and possess effective verbal and written communication, and logical reasoning. The successful candidate must be able to think and act both strategically and tactically and manage multiple competing priorities effectively. Ideal candidates will have a proven track record of superior financial and strategic analysis and developing/delivering recommendations based on this analysis. This person must thrive in a fast-paced environment. This position is available in Seattle, WA, or Los Angeles, CA.- Bachelor's degree in finance, accounting or related field- 3+ years of tax, finance or a related analytical field experience- 2+ years of creating process improvements with automation and analysis experience- 2+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,200/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Finance Manager, Corp FP&A

Amazon seeks a senior finance manager to join the Corporate Financial Planning and Analysis (FP&A) team. In this role, you will have the opportunity to change the way the finance organization at Amazon works. The successful candidate will lead company-wide finance transformation projects that change how Amazon consumes, stores, organizes, allocates, and analyzes financial data. This individual will lead the development and implementation of initiatives underlying the financial integrity of our external and internal reporting, including business and segment allocations and reporting infrastructure. Your job is to challenge the status quo – to think differently about how finance supports the business and how to grow the company. You will you work closely with business finance teams across Amazon to identify paint points in financial processes, such as in allocations and reporting, in order build recommendations and programs that will improve the efficiency and effectiveness of the finance organization. This person will need to understand business unit financials and anticipate the impact of finance transformation projects on other teams and processes.As a senior finance manager, you are accountable for the integrity of financial reporting for Amazon and for delivering valuable insights that impact business results. You are able to effectively articulate insights to leadership and the impact to each specific business. You assess risk to financial systems and reporting. You think big and influence senior leaders on strategic decisions that drive scalable long-term growth in the business. You lead the development of strategic financial analyses and models to solve complex challenges facing the business and bring a global perspective to your work and teach others how to identify global impacts. You are right, a lot and demonstrate exceptional judgment in decisions that have financial, business, operational, or customer impacts often in high-pressure situations with deadlines. You will manage a team of finance managers who work cross-functionally with business finance teams across the company. You should have a strategic focus but retain an appropriate level of hands-on management. You hire and develop the best talent for the company and are consistently supporting, developing, mentoring, and empowering your team to take ownership for delivery and encourage smart risk-taking. Your leadership results in your team having bias for action and taking smart risks and innovating with two-way doors.- 12+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field- 7+ years of directly managing and leading a team of 10+ members experience- 10+ years of positions that require analysis and reporting financial results experience- 8+ years of building financial and operational reports/data sets that inform business decision-making experience- 5+ years of hiring, leading and developing teams experience- 8+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 8+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 8+ years of mentoring junior finance and/or business team members experience- 5+ years of working with senior staff (e.g. c-suite) experience- MBA, or CPAAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,700/year in our lowest geographic market up to $227,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Financial Analyst

Amazon seeks a Senior Financial Analyst to be a key partner for the high growth Sponsored Advertising business directly supporting the Creative Experience product org.This role will play a key role in evaluating ambiguous and complex opportunities in how our customers advertise on Amazon, creating models and reporting mechanisms that make our data more actionable, developing and communicating business insights through data analytics, and own reporting functions during the various business review and planning phases.The successful candidate will have shown experiences in past roles influencing business owners and supporting decision-making in rapidly evolving environments. This role also has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills. In addition, this role requires strong business sense and capability to independently drive business partnership. Experience with big data using scalable analytics tools are a must.Key job responsibilities* Manage financial and operational performance metrics for the business e.g. weekly, monthly, and quarterly business reviews* Partner with Interactive Video Ads product team to anticipate business requirements, trends, and variances; develop action plans; measure and analyze initiatives and results; identify and drive growth and improvement opportunities* Support growth of the advertising business by evaluating and understanding shopper and advertiser needs and value drivers, supporting strategic initiatives, and forecasting high impact growth strategies* Uphold and enforce an environment of strong financial controllershipA day in the lifeIf you are a driven self starter and enjoy using analytical skills, diving deep and building new models this will be a good match. We are looking for a highly motivated individual to assist in simplifying and scaling our business through thoughtful analyses and partnerships with different stakeholders.- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of tax, finance or a related analytical field experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- 2+ years of creating process improvements with automation and analysis experience- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,200/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Financial Analyst – AWS Retail/CPG, AWS Industries Finance

Amazon Web Services (AWS) seeks a Senior Financial Analyst to be a key member in our AWS Industries Finance team, supporting the Retail/CPG Industry. AWS Industries is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. As a Senior Financial Analyst, you will work closely with business leaders to develop financial models and analytical insights to assist in evaluating new business concepts, turning insights into operational measurements, and identifying paths to improve the overall planning and forecasting process. You will also provide strategy support to the business team.The successful candidate will have shown experiences in past roles influencing business owners and supporting strategic decision-making in a rapidly evolving environments. This role requires a self-starter with strong modeling skills, attention to detail, and an ability to manage multiple projects effectively. This role has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills. As a business-facing finance partner, this role requires strong business sense and capability to independently drive partnership at all levels of the organization.Key job responsibilities• Present financial and business insights to senior management• Build financial models• Tighten internal controls for travel and program spending• Provide strategic partnership to key business initiatives and investmentLEARNING OPPORTUNITIES:• Autonomy to innovate and deliver new approaches that impact the top and the bottom line• Grow and collaborate across a wide network in a fast-paced environment• Being surrounded by inspiring and diverse talents across many different sectors and professional backgrounds• Ability to develop new skills and opportunities through lateral, geographical or functional moves- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 3+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Six Sigma Black Belt- Experience with advanced use of SQL for data mining and business intelligence- Experience as a lean sensei, or experience working as a Quality Assurance EngineerAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,200/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Financial Analyst FP&A, Selling Partner Support

At Amazon, we are passionate about helping customers. We are insightful, influential, inquisitive, and analytical. We collaborate globally, celebrate and leverage diverse perspectives, and support our peers to excel both at work and away from work. We are Selling Partner Support, integral partners to the WW Amazon Store supporting Selling Partners anywhere on Earth. Selling Partner Support provides world class help to solve individual Selling Partner problems. But they also dig up root causes to prevent future problems from happening to other Sellers. If you too have a knack for applying local learnings to drive WW and long-lasting improvements on behalf of Selling Partners, you will be right at home with us. If you thrive in simplifying the complex, deriving insights from numbers, and enabling your team to move thoughtfully and quickly forward, we’re the team for you. If you have a passion for elevating your business team’s ability to deliver on key goals with a high bar for cost efficiency while balancing the quality of support, look no further and join our team! The Selling Partner Support Finance team is looking for its Senior Financial Analyst FP&A. In this role, you will be partnering with our Selling Partner Support Global Footprint team, focusing specifically on the Outsource portion of the operation. This role will partner directly with outsource leadership, who are responsible for handling over half of all volume that comes from our Selling Partners while balancing speed, cost, and quality. Our outsource operation spans across the globe, supporting an operation that runs 24x7 across 17 sites, 22 stores, and 21 languages.The role is critical to ensure controllership in execution and collecting risk and opportunities and translate them in financial insights to business leaders and finance leadership. By joining us, you will have opportunities to interact with stakeholders at many levels all around the globe, deliver crisp and clear communication verbally and in writing, influence decision making, and apply your financial acumen to a wide variety of challenges. You will also have exposure to the core FP&A work across Selling Partner Experience, with VP-level visibility.Key job responsibilities- Perform Month end close related activities - Execute monthly, quarterly, and ad-hoc reports related to Var. Cost, Fixed cost and HC for US Store and Americas region. - Partner with WWCS FP&A team on Monthly and Quarterly close / planning activities.- Prepare initial write up documents and presentations to Americas CS leadership.- Be a key contributor and representative of Americas Finance team in cross CS projects.- Drive continuous improvement and standardization of processes, including implementation of best practices and automation initiatives, collaborating with other teams.- Gather risk and opportunities as well as Outlook and Dogs not barking to summarize Region and Store views before final review with Americas FP&A Manager.- Use your Dive Deep skill to understand variable cost, metrics and others that impact US Store as well as AMERICAS region and drive to conclusions with FP&A Manager.In this role, you will have to:- Communicate and partner with finance and business peers and leaders- Dive deep and help complex operational problems- Quickly build credibility and trust with internal customers - Demonstrate work ethic and strong desire to exceed expectationsAbout the teamThe Americas Customer Service Finance team is looking for its Senior Financial Analyst FP&A. In this role, you will be partnering with our CS FP&A, Operations, Capacity Planning, Human Resources, Operation Excellence teams to name a few. Our operations span from USA to Colombia, South Africa, Philippines … in total 8 countries as well as outsourcing partners across the world. The FP&A role is critical to ensure controllership in execution and collecting risk and opportunities and translate them in financial insights to business leaders and finance leadership. By joining us, you will have opportunities to interact with stakeholders at many levels all around the globe, deliver crisp and clear communication verbally and in writing, influence decision making, and apply your financial acumen to a wide variety of challenges.- 5+ years of tax, finance or a related analytical field experience- BA/BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, and Computer Science) and 3+ years of finance experience or a related analytical field- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,200/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.