Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.Generative AI has the potential to unlock new experiences that were never possible before. At AIML Special Projects group we want to make great products that empower people and improve their lives. Simulation is a critical tool to realize that mission. Some examples of projects that you would work on include, but are not limited to, validating simulation realism and measure sim-to-real gap. This team has a strong focus on shipping AIML-based features and products. Our ideal team member is fearless when it comes to trying new things and is willing to iterate on ideas. We value team members who can quickly prototype, iterating all the way to high-quality implementations. Moreover, we value team members who can collaborate effectively with cross-functional teams across the organization. ...

Here at Apple, we create exceptional products that enrich our customers’ lives. We’re looking for an experienced project manager who’s passionate about bringing their skills to be a part of that mission. By leveraging product expertise and customer insights, our Wallet and Apple Pay New Product Support Engineering project managers lead teams in the development of support strategies for new Apple Pay products and services. In this role, we partner with product, engineering, and operations to create world-class customer product support experiences and resources. We lead cross-functional teams in leveraging our customer-centric perspective and technical savvy to proactively solution for potential customer pain points. ...

The AppleCare Digital organization serves more than 6 billion customers per year across a broad range of online platforms. The organization is responsible for all end-user support and service digital content, web assets, customer-facing apps such as Apple Support App and Message Apple, Apple Communities, search engines such as Google and Baidu, and social media such as X, YouTube and Weibo. We are the highest volume post sales support function in Apple and enforce to the highest standard of quality and innovation on behalf of our customers worldwide.The Readiness & Response Program Manager has broad insight into and responsibility for ensuring a well-coordinated New Product Introduction including championing the most efficient customer-centric solutions from every aspect of AppleCare Digital. The role also coordinates post-launch / ongoing digital insight from social media, communities, SEO and the associated actions in support of a sustaining quality feedback loop. Finally, the role partners with cross-functional teams to identify and influence the implementation of opportunities to either improve NPI strategy or optimize existing support / service experiences. ...

The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. In AppleCare, we believe in providing world class support to our customers for the devices that they have purchased. We are looking for a highly motivated and self driven individual who will be responsible for driving multi-functional diagnostic development projects. This individual will have to drive the overall schedule of diagnostic projects from conceptualization to design to execution to deployment. They will be responsible for recognizing and communicating multi-functional issues and risks. They will have to work with engineering teams to develop requirements, drive implementation schedules, coordinate and drive fixes or mitigations for software issues as well as present the potential issues and their impact to field technician workflows and other impacted teams. We are looking for a Technical Program Manager who will be responsible for working with a team of engineers to build highly scalable and available AppleCare Diagnostics tool set. ...