Senior Product Manager, Technical, Advertising Trust

As a product manager tech, you create the moderation experience for small and medium businesses (SMBs), a critical growth driver for Amazon advertising. Helping SMBs succeed with advertising on Amazon requires leadership across the end-to-end advertising experience, including products, technology, and policy. SMBs are key to Amazon's local advertising strategy.You own working back from the advertiser experience to define products and technical architecture to ensure customer success and revenue growth. You collaborate cross-functionally to launch ad products to expand SMB presence on Amazon while maintaining a high bar for ad quality and compliance. The ideal candidate will drive product thinking with a strong customer obsession and awareness of industry-wide trends, with the ability to identify the best direction for Amazon, our customers, and unique advertising offerings. Our mission is to define the right moderation capabilities to protect shopper trust while helping advertisers succeed on Amazon.Key job responsibilitiesKey job responsibilitiesYou will define and drive our SMB moderation product strategy and roadmap. You will talk to internal and external customers regularly to find out what they need, but also to keep a firm pulse on where the industry is trending. You’ll work with other advertising teams to deliver solutions from the moment of ad creation to the moment an ad is placed in front of a shopper.You are technical, data-driven and get into the details, perform market analyses, usability studies, and study customer usage patterns to evolve features.A day in the life• Work with customers to understand their use cases and existing solutions.• Collaborate with engineering teams to drive the product roadmaps.• Fluently translate customer needs into solutions across UI and APIs.• Address bottlenecks, provide customer input, anticipate and make trade offs and balance the business needs versus technical constraints.• Partner with multiple teams across geographic locations with varying sets of priorities to ensure a timely delivery of the solution.• Clarify and drive project commitments as well as establish and maintain clear chains of accountability.• Conduct training and outreach to internal support teams as well as external customersBASIC QUALIFICATIONS- 3+ years of technical product or program management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition ...

Senior Product Manager, US Consumables Category Productivity

Have a passion for driving change and innovation? Amazon is looking for an analytical, driven, and creative leader to join the Consumables Category Productivity (CCP) team to drive cross-functional projects for our Consumables businesses (Grocery, Health and Personal Care, Beauty, Baby, and Pets). The CCP team mission is to create business leverage through data-centric solutions and matrixed collaboration to enable new capabilities for store execution in support of customers, selling partners, and category teams. We identify ambiguous problems in line with business needs, research solutions with data-driven techniques, and build prototypes that can be scaled to production and adopted by owning stakeholder teams. This Senior Product Manager (PM) role in CCP will drive critical new features to reduce Consumables' cost to serve, including new products and capabilities to reduce customer returns and liquidated inventory for Consumables. This role will work directly with multiple internal business, technology and operations teams and leaders, vendors, and partner teams across the Consumables business.As a Senior PM within Amazon, you have the opportunity to invent new products and features on behalf of customers. You will get to work cross-functionally on driving ideas from conception to execution, developing marketing plans to drive awareness and adoption, segmenting customers and developing business models, defining and analyzing success metrics, and managing strategic projects. From Day 1, PMs are given ownership of large business areas and products, the autonomy to think strategically and make data-driven decisions, and the ability to drive significant impact to the customer experience and the business. Over your career, you will be exposed to multiple businesses and products, and pushed to grow into senior-level managers who independently run large business segments and organizations.The Senior Product Manager on the Consumables Category Productivity team will be responsible for the following: - Be a single threaded owner partnering with cross functional teams to drive your product vision. - Identify capability gaps and drive products that unlock business value, influencing and working with technology, operations and business teams and leaders. - Partner with data science and analytics teams to influence innovation on existing (or to build new) systems, tools and workflows for category management. - Be a subject matter expert in Consumables Retail processes across functions like Vendor Management, Marketing and Instock.The candidate possesses a track record of successful product development, relationship management, program and project management, strong analytical and business acumen, and experience managing reporting and analysis. Great communication skills, think big, and bias for action will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to a successful result. If you’re entrepreneurial and want to innovate, build, and own transformative products and features, join us in making history.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Senior Product Manager, US Shoes Category

Fashion and Fitness (F2) is looking for a highly analytical, curious, and driven individual to join the Shoes team. This role is an exciting opportunity to showcase and hone skills on developing product roadmap and strategies, building business analytics, influencing tech partners on customer centric experiences, and delivering long-term growth for a multi-billion dollar P&L. This is a highly ambiguous space, and successful candidates should have a proven track record of writing SQL to pull data, using industry research to create opportunity size analyses, and strong writing skills on strategic documents to influence central team roadmaps and prioritization. You will be the face of Shoes and have an opportunity to own end-to-end strategy, where you will close parity gaps through central mechanisms, deliver strategic growth plans on behalf of head brands, and drive alignment across NAS category peers.Key job responsibilities• Establish, evangelize, and continuously audit F2 shoes priorities and flywheel• Create and prioritize F2 Shoes product roadmap and influence central product and tech teams for required resourcing and prioritization• Develop tools and mechanisms to scale selection, price, and convenience mechanisms• Understand customer and business trends to optimize and recommend Shoe capabilities and enhancements• Build and maintain healthy relationships with partner teams and stakeholders in locations around the world• Partner with other product and program managers across North America Stores to identify and influence development of new features• Define, create, and execute go-to-market strategies• Build opportunity size analyses and heuristics to highlight key areas for investment• Create reporting and tracking mechanisms to audit inputs/outputs and ensure program efficacy BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Senior Product Marketing Manager, Amazon Device Solutions

As a Senior Product Marketing Manager for Amazon Device Solutions (ADS), you will spearhead the marketing strategy and execution for our innovative B2B products, including the Amazon Signage Stick and associated software services. Working closely with our Product, Launch, and Business Development teams, you'll craft compelling narratives and go-to-market plans that resonate with SMBs and enterprise customers in the digital signage and smart office solutions markets.Your role is crucial in establishing ADS's presence in the multi-billion dollar digital signage market. You'll drive product awareness through all channels, own a roadmap of tests to optimize the B2B customer experience, and increase conversion rates. Involved in both short and long-term strategic planning, you'll support go-to-market functions for new offerings and own key aspects of the online customer journey. This collaborative role requires balancing strategic thinking with hands-on execution to drive ADS's growth in the B2B space.Key job responsibilities- Develop and execute data-driven, multi-channel marketing campaigns for B2B audiences, including managing online traffic channels and optimizing performance through A/B testing- Conduct market research and competitive analysis to inform product positioning and marketing strategies- Create compelling content and sales enablement materials that translate technical features into B2B customer benefits- Collaborate with Product, Go-To-Market, and UX teams to define digital strategies for new product launches- Develop and manage relationships with key industry partners for co-marketing initiatives- Analyze campaign performance metrics, traffic data, and customer segment trends, providing regular insights to leadership- Lead the creation and execution of marketing strategies for major Amazon events and initiatives- Manage the marketing budget and allocate resources for maximum impact across various initiatives- Stay abreast of industry trends and collaborate with internal teams to scale best practices across markets- Utilize customer segment research to identify longer-term channel, customer, and market segment trends in the B2B space- Lead the development of marketing collateral, including product sheets, case studies, whitepapers, and presentation decks- Manage relationships with partners, integrators and customers to develop co-marketing initiativesA day in the lifeYour day might start by analyzing performance data from digital marketing campaigns for the Amazon Signage Stick. Mid-morning, you could lead a cross-functional meeting to refine the digital strategy for an upcoming product launch, discussing A/B testing plans to optimize the B2B customer journey.After lunch, you might collaborate with the creative team on this week's email campaign targeting SMB retail customers. Later, you could dive into customer segment research for long-term channel strategy insights.You might end your day planning a co-marketing initiative with a key partner or customer. Throughout, you'll balance strategic thinking with hands-on execution, driving results and optimizing the B2B customer experience.About the teamADS creates scalable, profitable B2B opportunities by leveraging Amazon's investments in devices, technologies, and infrastructure. We operate like a startup within Amazon, tackling difficult problems and building products through fast iteration. Join us in revolutionizing the B2B solution landscape, working at the intersection of hardware, software, and cloud services.BASIC QUALIFICATIONS- Bachelor's degree in marketing, communications, business, or equivalent- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- 7+ years of product marketing or digital marketing experience in B2B technology products, particularly in digital signage, IoT, or related fields- Proven track record of developing and executing successful product marketing strategies- Excellent analytical skills with the ability to translate data into actionable marketing insights- Experience analyzing marketing campaigns & traffic patterns to determine if they are meeting business objectives- Experience with content management software (CMS)- Excellent leadership skills with the ability to create and execute vision across cross-functional teams, such as Product, Sales, and Engineering teams ...

Senior Program Manager, Ad Policy Communications, Advertising Trust, Policy Operations

This is your opportunity to own Amazon Advertising Policy’s communications strategy and operations (internal and external), ensuring that our stakeholders (internal and external) are well-informed on our policies and changes to our policies. You will take ownership of existing mechanisms and processes, identifying opportunities for operational efficiency, and inventing new ways to broaden our reach, all while obsessing over customer's experience on Amazon by helping our Advertisers understand our policies and provide a trustworthy experience for customers. The goal of the Advertising Trust team is threefold: 1) provide a best-in-class experience for advertisers, 2) protect customers from advertisements that do not comply with our Advertising Policies, and 3) provide clear guidance for advertisers to improve. You will own achieving these goals through communications, helping Advertisers better understand our policies, and helping teams internal to Amazon track and react to evolutions of our policies. The ideal candidate will have experience managing a number of projects in a fast-paced, high-energy environment. The candidate will have experience developing communications across multiple formats. This individual should be a creative problem solver who is meticulous, customer-obsessed, and leads by example. They must also be willing to roll up their sleeves and do what it takes to get the job done while insisting on the highest standards.Key job responsibilities* Own and operate existing policy change communications processes and mechanisms, seeking opportunities to scale, drive down policy publication times, and achieve operational excellence* Assess our communications strategy holistically, looking for opportunities to improve, streamline, and increase awareness visibility* Develop a content strategy and implement new tools and mechanisms for managing and organizing all policy-related content* Invent ways to measure the effectiveness of our communications strategy* Insist on high standards for policy; review policy content for accuracy, grammar, and style, coordinating with Legal/PR/Policy Managers as needed and seeking opportunities to improve policies* Partner with stakeholders (e.g., Support, Moderation) to streamline communications and look for efficiencies* Manage communications internally within AT Policy, increasing transparency and collaboration* Maintain and update rejection communications for use with external advertisersAbout the teamAdvertising is one of the fastest growing businesses at Amazon and that growth generates challenges in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. As part of the Advertising Trust team, you will have high visibility across Amazon business lines, helping to establish the right customer experience and long-term strategy for the success of Amazon Advertising. We are a global and diverse team with a long tenure in online advertising and expertise in developing customer experience solutions for highly sensitive and restricted categories of advertising.BASIC QUALIFICATIONS- Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- Experience implementing repeatable processes and driving automation or standardization- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience in complex problem solving, and working in a tight schedule environment- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Demonstrated experience of leadership communication with executive level audience ...

Senior Program Manager, Amazon Ads

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it and advertisers can easily implement it. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!Our team’s mandate is to launch and accelerate adoption of advertising measurement and media planning products and services that help advertisers make more informed investment decisions regarding how to optimally allocate their marketing budgets. We ensure all advertisers have access to timely and actionable insights to support comprehensive business planning, budget allocation, and outcome forecasting. With a broad mandate to experiment and innovate, we are growing with a seemingly endless range of new opportunities.As a Senior Program Manager, you are responsible for delivery and driving business growth of some of the most exciting and innovative media planning and measurement products Amazon Advertising has to offer. You are the operations and measurement expert to the client and will work closely with external clients and internal teams (sales, operations, product) to drive adoption and organize/support strategic initiatives. You are obsessively data-driven in your decision making and comfortable digging in to scientific and statistical concepts. You are detail-oriented, persistent, and concise in your communications. You care about client quality. You flawlessly execute and also care about scaling processes and tools. The ideal candidate must be willing to work hard in a fast-paced, dynamic and demanding environment.The right candidate will have experience leading medium to large products and projects, and excel at written and verbal communications. A background in digital advertising is a significant plus. You must be able to succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means anticipating bottlenecks, making tradeoffs, and balancing the needs of various key stakeholders. You will be expected to have strong opinions about tradeoffs as well as the analytical background necessary to track adoption and performance of your program. You will be able to lead a program at scale, and participate/influence other senior leaders across the company future direction-setting.Finally, you will direct in-depth market, industry, and opportunity analysis, and will work with technology and business teams to define program requirements, understand customer needs, and define success metrics and performance tracking methods for product launches. Development, testing, and delivery is performed in partnership with dedicated product teams.Key job responsibilities- Define and track KPIs for advertising measurement and planning programs.- Facilitate overall program execution, harnessing and organizing multiple external partners and internal Amazon teams across product, sales, finance and operations in the process.- Serve as the primary point of contact for client issues / face to the advertiser; relentlessly follow up to communicate, triage, and manage open issues to resolution.- Exhibit deep analytical ability, and develop expertise in Amazon’s proprietary metrics, working to constantly evolve how we analyze and communicate data to our clients.- Act as a "voice of the customer" to drive production adoption and innovation and influence roadmap decisions.- Create, update and maintain standard operating procedure documentation and other training materials. Procure and implement feedback from partner teams regarding SOP usability.- Lead presentations and trainings for clients, executives, and internal teams. Help establish network of subject matter experts within partner teams including Account Management and Sales.- Provide onboarding support, education, continuous product usage consultation, and industry best practices to ensure client success.About the teamMarketing Mix Modeling team’s mandate is to launch and accelerate adoption of advertising measurement and media planning products and services that help advertisers make more informed investment decisions regarding how to optimally allocate their marketing budgets. We ensure all advertisers have access to timely and actionable insights to support comprehensive business planning, budget allocation, and outcome forecasting. With a broad mandate to experiment and innovate, we are growing with a seemingly endless range of new opportunities.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- 2+ years of data analysis experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Ability to lead and influence across different organizations and align diverse teams to a common goal ...

Senior Program Manager, Hub Pickup and Return Points (PARP) - 3P Quality

As a Senior Manager in Process Improvement, you will play an instrumental role in guiding stakeholders across a range of central functions, from logistics to customer service and beyond, and addressing challenges with high potential for innovation across the business. Your work will make a difference to your organization as you create solutions to often complex or ambiguous global challenges. From leading a team to implementing long-term plans, you will be an integral part of our future innovation, helping us continually redefine and offer the best customer experience. Your key outcome will be to improve customer when interacting with a pickup point.Key job responsibilities- Manage external partners to deploy initiatives or enhancements focused on improving customer experience and delivery success.- Influence internal teams, as transportation or customer service, to optimize logistics and delivery processes.- Define optimal transportation configurations and implement changes on the logistics processes to adapt to customer needs.- Carry out team and organizational reviews and assess key performance metrics. - Define data-led approaches to programs and ways of working.- Resolve business-critical and persistent problems. - Define departmental strategies and structures when expanding pickup points networks.A day in the lifeThe Process Improvement Specialist is obsessed with ensuring excellent customer experience and delivery success. You will use key metrics to monitor performances, report internally and externally and influence the implementation of process changes and new programs/initiatives. You will work alongside a variety of product, tech, operations, and business stakeholders to drive business-critical programs. You will challenge and guide external teams to ensure the timely progress and completion of their deliverables, coordinate their efforts, and address a lack of traction or adoption where necessary.About the teamThe 3P Quality team is spread across all regions (EU, NA and APAC) with representatives of this team focused on the management of external partners to deliver optimal results. This team works in close collaboration with 3P Network Management and 3P Expansion teams, to ensure every decision taken balances network health, speed and CX. The team also collaborates with internal teams as Global Transportation, Tech, Product, or Customer Services teams to define the customer journey when interacting with a 3P pickup point location.BASIC QUALIFICATIONS- A degree- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience in program or project management- Experience in managing external stakeholders- Developed data analysis skills and tools (SQL, Python, or other computational tools) ...

Senior Programmatic Solutions Consultant - Tech, Programmatic Solutions Consultants

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Ad Tech Sales and Services team is focused on developing strategic partnerships across advertising agencies and direct clients. At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent.Our Amazon DSP team is looking for a Senior Programmatic Solutions Consultant - Technical to join Amazon Advertising's growing team based in New York. In this role, you will independently resolve customer campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You will have ownership for issue investigation: identifying campaign configuration and software defects, reproducing in-depth and complex cases across our DSP product and processes, and researching solutions to unblock customers. This is a complex environment, as you will own the most critical part of the customer experience and deliver on our customers’ most basic need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon.Key job responsibilities- Independently handling complex customer issues by reproducing cases, root cause analysis, and providing prioritization input- Demonstrating deep technical expertise and advanced problem-solving for critical programmatic advertising issues- Serving as an escalation point, owning resolution of the most complex, cross-organizational issues- Communicating directly with internal teams to investigate, define workarounds, and resolve defects- Providing advanced, proactive support across Amazon's advertising tech suite, including AAT, CAPI, ADM, and AMC-AWS Clean Rooms- Prioritizing issues using case management tools based on customer impact- Contributing to training and documentation for internal and external users- Automating standard procedures through scripting and data APIs to analyze high-volume transaction data- Proactively identifying solutions, communicating trends, and suggesting customer experience improvements- Developing and mentoring peers to enhance technical skills in programmatic advertising and troubleshooting- Driving continuous improvement and shaping support strategy and technology approach- Identifying emerging issues and influencing product prioritization through technical investigationBASIC QUALIFICATIONS- 6+ years of experience in technical troubleshooting or similar- 5+ years experience in demand or supply-side programmatic advertising- Desire to work in a customer-facing capacity to deliver technical implementations and solutions- Experience in technical writing or documentation- Proven track record of executing SQL queries, ranging from basic to intermediate levels, on various database systems for the purposes of troubleshooting and quantifying the impact of technical issues- Deep understanding of the programmatic advertising business landscape, including the ad ecosystem components such as bidding engines, auctions, pixels, tag managers, and other technical elements to effectively diagnose and resolve complex, platform-related issues ...

Senior SA Manager, Startups

Do you have a passion for Startups? Do you have a passion for helping early startup companies grow and thrive? Amazon Web Services (AWS) is looking for an experienced and motivated technical manager to coach, grow, and partner with skilled Startups Solutions Architects focusing on a wide range of customers. Working in collaboration with our sales teams, you will drive growth across a broad set of customers in this segment. If you think you have what it takes to lead the best in the industry, AWS is hiring Managers for our Solutions Architects!In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer-facing and technical skills of your team. In addition to technical knowledge and leadership experience it is important to have a solid understanding of the Startup journey. We are looking for technical builders who love the idea of working with early stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor. You will also have a solid understanding of the unique challenges startups face and how technology can empower their businesses.You will help team members ramp up on AWS and develop speaking, writing, presentation, and executive interaction skills. You will need to be adept at interacting, communicating and partnering with other departments within AWS such as our Services Teams, Marketing, Business Development and the broader Solutions Architecture Organization, as well as representing your team to executive management.Open to domestic travel up to 30%Key job responsibilities· As a key member of the Startups Solutions Architecture team, ensure our customers’ success in building and migrating infrastructure, software and services onto the AWS platform leveraging best practices and modern architectures· In partnership with the sales and business development teams, formulate and execute a strategy to drive successful customer outcomes worldwide for startups· Hire, on-board, train, and develop new Solutions Architects· Coach Solutions Architects in the skills needed to conduct one-to-few and one-to-many training sessions so they can transfer deep technical skills to customers who are considering or using AWS· Capture and share best-practice knowledge amongst the AWS Solutions Architect community· Create and motivate the development of whitepapers, data sheets, solutions, quickstarts, and other high-value customer facing content and best practices· Act as a conduit and liaison between customers, service engineering teams and support· Broadly engage with Amazon leadership to communicate, drive your vision, and work across the organizationAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 9+ years of management of technical, enterprise customer facing resources or equivalent experience- 9+ years of infrastructure architecture, database architecture and networking experience- Bachelor's degree- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc. ...

Senior Sales Account Manager, Amazon Ads

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Senior Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Senior Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Senior Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers. Key job responsibilitiesResponsibilities•Become a knowledgeable partner and leader on Amazon Advertising solutions•Deliver the highest level of sales and customer service to our clients.•Retain and grow revenue from existing advertisers.•Drive deals to closure in a new business environment.•Develop annual media strategies for growth based on overall advertiser goals and objectives •Develop campaign strategies and audience engagement recommendations •Evaluate success metrics and drive campaign performance using data •Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy•Educate advertisers on performance metrics, insights, and how to drive greater results •Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS•6+ years experience in digital advertising, product marketing, consulting, business development, and/or other customer facing roles•5+ years experience with digital media/marketing strategy, data analysis and data analytics & visualization•Media planning & brand planning capabilities•Success in optimizing products and services based on client needs•Strong Proficiency in Microsoft Excel•Demonstrated success working with cross-functional teams and building strong relationships internally and externally ...

Senior Sales Account Manager, Services

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Senior Account Manager who is passionate about partnering with our advertisers, educating them, helping to solve ambiguous business problems, and mitigating risks before they become roadblocks. As a Sr. Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customers to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Insights partners and will drive process improvement to gain efficiency and foster collaboration. The Sr. Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction to meet revenue targets• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop campaign strategies and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on AmazonBASIC QUALIFICATIONS• Bachelor's degree• 7+ years of digital advertising and client facing roles experience• Experience with digital media/marketing strategy, data analysis and data analytics & visualization• Success in optimizing products and services based on client needs• Strong Proficiency in Microsoft Excel• Demonstrated success working with cross-functional teams and building strong relationships internally and externally ...

Senior Security Engineer, AWS Proactive Security

The Amazon Web Services (AWS) Proactive Security team continuously works to ensure our services and resources are implemented and maintained to the meet the highest standards of security. Our mission is to prevent security incidences from happening and when they do, we detect and mitigate them in real time.We are looking for a Senior Security Engineer who has a strong passion for security-at-scale. We develop tools and prototypes to automatically detect and prevent security problems in AWS source code, services and resources. Our team deals with immense quantities of resources and we use cutting-edge analysis techniques to solve the most complex security issues at scale.You will use your security expertise to define new tooling domains and building new security focused products within AWS Security. You will collaborate with Builders, Security Analysts and Applied Scientists to drive security improvements. The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, you will be a security generalist with one or more areas of deep expertise. You will communicate risks across the business to both technical and non-technical audiences, and effectively harmonize disparate opinions while reducing risk.Key job responsibilities* Research, identify, and prioritize security problems that can be detected using automation.* Effectively drive conversations with Principal Engineers, Directors and VPs to influence business investments and prioritize risks.* Develop detection prototypes for these security problems to enhance our tool-set for static, dynamic or network analysis. Provide security architecture and design guidance and develop security automation tools.* Work with Builders and service teams to address detected security issues in an appropriate and timely fashion.* Identify opportunities to prevent security issues at scale.* Document and provide security guidance that will be used across AWS services.* Deliver metrics to show effectiveness of our security initiatives.* Mentor and develop teammates both technically and professionally.* Seek out, develop, and advocate for new technology to research, identify, and mitigate complex risks.* Effectively navigate novel situations and problems that do not have a defined solution.A day in the lifeAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science, Information Security or equivalent- Minimum of 5 years of experience with any combination of the following: mobile security, threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security- Knowledge and understanding of security engineering, system and network security, authentication and security protocols, cryptography, or application security- An understanding of network and web related protocols (such as, TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)- Experience with multiple programming languages (such as, Java, C++, Ruby, Python, Perl, etc.) ...

Senior Software Development Engineer, ADSP Campaign Guidance

Join Amazon DSP's Campaign Guidance team to build workflows and recommendations that drive advertiser outcomes. We build products that reduce decision overhead for customers and simplify and automate campaign setup and management for our customers. We prioritize the tenets of customer control and transparency to build products that delight our customers and have direct measurable revenue impact on our business. This is a rare role that positions you to build customer facing products while also working closely with ML technologies. You will play a key role in the development of pre-flight campaign recommendations called tactics. A “tactic” is an auto-populated line item that represents a targeting strategy advertisers employ to drive outcomes such as driving purchases or awareness. Key job responsibilitiesThis is a highly cross-functional role. While our team owns the recommendations service (Noble) and UI components that render recommendations, we work across Bidding Science and Targeting to develop recommendations and tactics for our customers. The ideal candidate is interested in building both front-end and middle-tier services.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Development Engineer, Amazon

Want to build delightful advertising experiences in the world of sports and live events? Check this out.As part of Amazon Advertising, we build ad products that help advertisers reach their target audiences on worldwide live events properties. Our software development engineers architect and design sophisticated distributed software systems that deliver ads to millions of viewers. The unscripted nature of live events carries complexities of scale and unpredictability. Ad configuration, ad serving, creative management, targeting, measurements, frequency management, pacing and many such aspects of the end to end ad stack orchestration offers unique problem statements in software engineering. If you enjoy ad products innovation, solving some of the most incredible engineering challenges, and working with an amazing group of people, then apply now!BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Development Engineer, Amazon Search

Customers often struggle to understand Amazon's large selection and are looking for key differentiating factors that set one item apart from another. A rare opportunity is available to build new features that address this customer problem in Amazon Search!Hundreds of millions of customers. Billions of queries per year and dollars in revenue. The scale and impact of Amazon search is HUGE and we need smart and creative engineers to imagine and develop innovative cross-device features worldwide. Come help us deliver features you can show off to your friends and family!The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. Everything from the moment a customer clicks into the search box to when they view search results. We use data mining and usability data to develop new features and we test them through hundreds of A/B experiments a year. This immense amount of data allows us to build smarter and more personalized experiences for our customers across a wide variety of categories, from instant video and Kindle books to apparel and electronics.On a day-to-day basis, you'll be part of a close-knit team of engineers that are agile, data driven, and highly collaborative. You'll help analyze customer behavior, propose ideas and solutions during sprint planning with your team, implement big ideas, and then measure the results. Engineers on our team have proposed ideas that have impacted millions of customers and generated millions of dollars in revenue.You should be a well-rounded software engineer, with expertise in building large-scale web applications and/or low-latency services, optimized for performance. You should love working with designers, user researchers, applied scientists and product managers on shaping customer facing projects in multiple parts of the Amazon website.Key job responsibilities- Act as a technical leader and mentor, collaborating closely with product managers, designers, and other engineers across the organization.- Influence our product direction through significant development contributions and technical leadership.- Work with modern web development technologies to improve customer workflows.- Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.- Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.- Possess expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.- Develop and maintain scalable distributed real-time systems using Java.About the teamThe Search Customer Experience Endorsements team is responsible for developing innovating cross-device features that help customers find products that stand out from others. Our efforts include badges or CX elements that highlight items as overall picks, top sellers, and top rated. This team is newly formed in 2024 and will own a roadmap of 12+ badging experiments across the website and own the Amazon's Choice badge end to end.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Development Engineer, AWS Documentation Engineering, TCX Engineering

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.Do you want to own cutting edge technology, solve new problems that didn’t exist before, and have the ability to see the impact of your successes?Amazon is growing, and we need SDEs who move fast, are capable of breaking down and solving complex problems, and have a strong will to get things done. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world.In this role, you will own solutions from design and execution through deployment and support, using the best of available tools, including EC2, Lambda, DynamoDB, and ML/AI. You will be responsible for delivering high quality code, optimizing existing systems and leading engineers. You should be invested in helping our customers, understanding that it is important to build practical solutions that are scalable and easy to maintain. Most importantly, you should be comfortable working in a fast-paced environment where delivery of new products and features is very rapid. The right candidate will possess proven software engineering skills, with experience creating and launching large distributed systems with the help of a team. You are expected to be versatile, able to thrive in a dynamic, entrepreneurial environment and eager to mentor junior engineers. You are comfortable managing competing priorities and are able to bring order to ambiguous scenarios. Maturity, impeccable judgment, and the ability to influence and lead are essential to success in this role. You are data-driven and analytical. You can clearly & effectively communicate (written as well as verbally) across organizations and up to senior leadership.
Work/Life Balance
Our team puts a high value on work-life balance. We’re also flexible when people occasionally need to work from home.
Inclusive Team culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Key job responsibilities* Lead projects that require the work of multiple engineers.* Design and own technical architectures that are scalable, performant and easy to maintain.* Provide guidance on technology choices.* Drive adoption of engineering best practices.* Hands on coding.* Work backwards from customer needs to design technical solutions.* Solve ambiguous problems* Invent and simplify existing systemsAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.TCX Engineering builds tools to deliver innovative technical documentation for AWS. We work directly with writers, editors, service teams and architects to help them easily create high quality content for AWS customers. We innovate, research, experiment and collaborate with product managers to understand our customers’ needs. We partner with software developers to learn the inner workings of AWS services so that we can influence design and the customer experience. We are a catalyst in the successful adoption and implementation of AWS services. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Development Engineer, Monetization Product and Engineering

Are you interested in building the next generation, cloud-based commerce system for AWS? AWS Commerce Platform (CP) allows customers to purchase AWS services. CP teams tackle some of the hardest scalability, performance, and distributed computing challenges in the world, processing trillions of events per month. We are looking for a talented senior software development engineer who has a passion to develop distributed systems at scale to help build the next generation of AWS internal services. As a foundational system we scale with the growth of cloud computing at Amazon. The Monetization Product and Engineering (MPE) team is responsible for transforming our manual operations via ideating and automating complex manual processes that process $36+ Billion worth of bills each year. These include but are not limited to enabling: monthly bill run process for highly specialized custom contracts, generating and delivering monthly customers billing statements, automating and maintaining bill audits via implementing an easy-to-use configurable audit framework.Key job responsibilitiesAs a Senior Software Development Engineer on MPE team, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of innovative software products which will help boost engineers productivity in Amazon, for improving services’ posture towards security, availability, efficiency, compliance and maintainability. Key responsibilities:- Define system architecture, own and implement specific components and help shape the overall billing experience by bringing perspective and context of current technology choices and guide future technology choices.- Lead projects that require work of multiple engineers.- Define and drive software best practices, including coding standards, code reviews, source control management, agile development, build processes, and testing.- Collaborate closely with product managers, program managers, architects and PE from within and cross-functional teams across Billing and CP orgs.- You will take responsibility for technical problem solving and creatively meeting product objectives in ambiguous scenarios where customer problems are defined but technology strategy is not yet defined.- Coach and mentor engineers on the team to foster a supportive culture of collaboration, scalability, and performance.A day in the lifeYou thrive in a fast-paced start-up like environment and want to invent the future. Your expertise is deep and broad; you start with the customer and work backwards to develop a coherent vision for services that support the flexibility and scale that customers expect from us. You have built and operated systems that support high-end business complexity and scale with simple and elegant solutions. You have a passion for the potential of computing to improve people’s lives, and a proven track record of leading teams through complex technology delivery. And you are the technical expert that can take on architectural challenges to innovative solutions, while demonstrating leadership, technical competence, and craftsmanship.About the teamWe are a team of software engineers and data engineers responsible for transforming our manual operations via ideating and automating complex manual processes that process $36+ Billion worth of bills each year via software services that scale to the need and seamlessly integrate with exiting CP solution stack.BASIC QUALIFICATIONS- Experience as a mentor, tech lead or leading an engineering team- 7+ years of non-internship professional software development experience- 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- 7+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience ...

Senior Software Engineer, AWS Container Registry

Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Amazon Elastic Container Registry (Amazon ECR) is looking for a Senior Software Development Engineer (SDE) to help build and extend our container registry. ECR is at the heart of most containerized applications and workflows that run on AWS, so it has to be fast, scalable, and secure. As more companies switch to containers to improve their speed of delivery, they look to ECR for easy-to-use tools, and we continue to grow the ecosystem of SDLC tools and security features that our customers use on a daily basis. In addition, we are working on exciting technical problems such as how to dramatically reduce the time it takes to launch a container within AWS as well as tackle challenging problems in scaling our services to match our growing customer demands.If you are someone who is passionate about building high quality services, delighting developers, and have a passion for customers and developer relations, this job is for you. You will be joining a team with the charter to make containers the new compute primitive and the first choice when architecting modern applications. You will have the chance to be a part of defining how developers use containers at scale.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Engineer, IaC Provider Experience

AWS Infrastructure as Code (IaC) helps customers to easily and efficiently adopt AWS services while ensuring that their applications run safely in the cloud. We develop services and client software, including CloudFormation, Cloud Control API, and the Cloud Development Kit (CDK), that empower customers to spin up infrastructure across AWS at unprecedented scale.The Provider Experience team provides the building blocks for customers to scale and grow their use of AWS services and third-party solutions. With the CloudFormation CLI and Resource Provider Development Kit (RPDK), we enable AWS service teams and third-party developers to build a standardized resource-based interface to their services and provide access to customers via the CloudFormation Registry. From there, we make it easy for developers to discover each resource's capabilities and build solutions to manage infrastructure at AWS scale.We are looking for an experienced Software Development Engineer to join our team. The ideal candidate is excited about the incredible opportunity that cloud computing represents, thrives when presented with complex new challenges, and can serve as a strong mentor for other engineers as the team grows. As a member of our team, you'll work alongside outstanding engineers and leaders, refine product requirements with product managers, define architecture, and be a leader in the implementation and launch of software.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Solutions Architect, Capital Markets, Financial Services Industry

AWS is looking for experienced Solutions Architects to help advise our Financial Services customers on how to best adopt and leverage the value of AWS technologies. This is an ideal role for someone with deep experience in the FS industry, expert knowledge of FS applications and infrastructure, and a solid understanding of how cloud services can help FS customers transform their data centers, and more quickly develop innovative industry solutions.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilitiesIn this role, you will serve as a core member of the Financial Services industry team, and play a key role in executing our go-to-market strategies and programs at a country or area level. You will identify FS customer needs specific to your area or country; and engage directly with customers and account teams to determine business needs, and help define and develop industry solutions. You will also help coach SAs who are directly supporting FS customers as part of the AWS account teams, and gather and provide feedback to engineering teams on how to help FS customers more easily adopt AWS services.The ideal candidate will have experience coaching senior engineers or solutions architects; working directly with customers; and helping to define and deploy secure, scalable, and reliable cloud solutions in Financial Services.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...