Sr. Cloud Technical Account Manager - Financial Services, ES - SI - Financial Services

About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Job DescriptionWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the teamNew York only for this roleBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.- 7+ years of technical engineering experience.- Experience in Informational Technology operations ...

Sr. Communications Manager, Amazon Flex

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world-class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.We are seeking a Communications Manager for Amazon Flex. In this role, you will be responsible for delivering high quality driver communications to our delivery partners worldwide. You will have communications program and project management experience, excellent writing skills, and the ability to easily adapt communications for different audiences. You will exercise extremely high judgment in narrow time frames, inject logic and care into communications, and ensure content meets the highest standards, in a fast-paced and often ambiguous environment. The ideal candidate will have a proven track record in assuming end-to-end ownership, developing communications strategies to achieve business objectives, the execution of the communications tactics, and delivering measurable impact and results from communications initiatives.Key job responsibilities- Define and manage the execution of communications programs to improve the delivery partner experience. This includes analyzing and defining key objectives, messages and channels, and driving awareness, engagement, and adoption of initiatives.- Create high-quality, engaging communications and copy for delivery partners across a variety of channels, including emails, FAQs, talking points, newsletters, videos, websites, announcements, and others.- Partner with internal teams who communicate with partners, including voice of driver, driver support, safety, operations, and others, to ensure the highest quality of driver-facing communications to support the achieving business goals.- Create and maintain communications toolkits, processes, templates, and messaging for worldwide and communications teams.- Propose, execute, and new ways of creating and distributing communications, including identify and driving process improvements.- Develop, track and report metrics on the effectiveness of communications, as well as continually monitor, analyze, and tune messaging to maximize impact.BASIC QUALIFICATIONS- Experience executing scaled marketing campaigns through email or social media- Experience with A/B testing- Experience using data and metrics to measure impact and determine improvements- Experience developing and executing campaigns across a multitude of timezones and languages ...

Sr. Event Content Marketing Manager, Ads Marketing

Re-imagine advertising with Amazon Ads. Together we are re-imagining advertising, one innovative product, service, and idea at a time. Amazon Ads is dedicated to being the best place for all advertisers to build their business or brand. Our ad solutions— which include digital and streaming TV media, innovative ad formats, and audience and measurement capabilities leverage Amazon’s unique insights and trusted technology to help brands connect with customers wherever they spend their time.The Senior Event Content Marketing Manager sits within the Global Content & Creative Studio team that is part of the Amazon Ads brand marketing organization. Our team creates best-in-class creative and content experiences that educate and inspire advertisers to grow their brand with Amazon Ads. We operate at the intersection of digital and in-person experiences and are uniquely suited to be the voice of our diverse customer audience. We are seeking an insight-driven, curious, and experienced B2B marketer to own the end-to-end creation and delivery of programming for Amazon Ads first-party and industry events. In this highly-cross functional role, you’ll work with stakeholders across Amazon to deeply understand our solutions and how they work together to solve customer challenges. You’ll apply that knowledge to propose, develop, and deliver thought leadership across our largest event stages. Candidates must possess exceptional verbal and written communications skills and be comfortable managing projects with multiple teams across the globe in a fast-paced environment. Proficiency in gaining executive alignment, communicating internally with stakeholders and externally (to customers), and collaborating cross-team is a must.Key job responsibilities-Drive the creation and delivery of compelling content in alignment with business goals, brand and product messages, and other priorities.-Clearly communicate strategies to internal partners, including Amazon Advertising leadership, to gain alignment on messaging.-Identify content needs and manage content development for global events end-to-end, from event development to post-event reporting.-Work directly with content owners to identify deliverables and deadlines, communicate expectations, and ensure results.-Collaborate with product development teams, designers, and industry experts to produce relevant content that meets the needs of internal stakeholders and external audiences.-Understand the brand and product positioning with the ability to ensure consistent, on-brand messaging.PREFERRED QUALIFICATIONS-Thrives in an ambiguous environment; can independently remove blockers and make decisions autonomously.-Proven ability to manage multiple, competing priorities simultaneously, creating a sense of urgency in a fast-paced, dynamic environment.-Experience in the digital media and marketing industry.-Experience using and presenting data and metrics to measure impact and determine improvements.-Demonstrated ability to manage complex and highly visible projects.-Passion for customers and creating a memorable experience.-Experience working and presenting to senior executives.BASIC QUALIFICATIONS- Bachelor's degree ...

Sr. Event Content Marketing Manager, Amazon

Re-imagine advertising with Amazon Ads. Together we are re-imagining advertising, one innovative product, service, and idea at a time. Amazon Ads is dedicated to being the best place for all advertisers to build their business or brand. Our ad solutions— which include digital and streaming TV media, innovative ad formats, and audience and measurement capabilities leverage Amazon’s unique insights and trusted technology to help brands connect with customers wherever they spend their time.The Senior Event Content Marketing Manager sits within the Global Content & Creative Studio team that is part of the Amazon Ads brand marketing organization. Our team creates best-in-class creative and content experiences that educate and inspire advertisers to grow their brand with Amazon Ads. We operate at the intersection of digital and in-person experiences and are uniquely suited to be the voice of our diverse customer audience. We are seeking an insight-driven, curious, and experienced B2B marketer to own the end-to-end creation and delivery of programming for Amazon Ads first-party and industry events. In this highly-cross functional role, you’ll work with stakeholders across Amazon to deeply understand our solutions and how they work together to solve customer challenges. You’ll apply that knowledge to propose, develop, and deliver thought leadership across our largest event stages. Candidates must possess exceptional verbal and written communications skills and be comfortable managing projects with multiple teams across the globe in a fast-paced environment. Proficiency in gaining executive alignment, communicating internally with stakeholders and externally (to customers), and collaborating cross-team is a must.Key job responsibilities-Drive the creation and delivery of compelling content in alignment with business goals, brand and product messages, and other priorities.-Clearly communicate strategies to internal partners, including Amazon Advertising leadership, to gain alignment on messaging.-Identify content needs and manage content development for global events end-to-end, from event development to post-event reporting.-Work directly with content owners to identify deliverables and deadlines, communicate expectations, and ensure results.-Collaborate with product development teams, designers, and industry experts to produce relevant content that meets the needs of internal stakeholders and external audiences.-Understand the brand and product positioning with the ability to ensure consistent, on-brand messaging.PREFERRED QUALIFICATIONS-Thrives in an ambiguous environment; can independently remove blockers and make decisions autonomously.-Proven ability to manage multiple, competing priorities simultaneously, creating a sense of urgency in a fast-paced, dynamic environment.-Experience in the digital media and marketing industry.-Experience using and presenting data and metrics to measure impact and determine improvements.-Demonstrated ability to manage complex and highly visible projects.-Passion for customers and creating a memorable experience.-Experience working and presenting to senior executives.BASIC QUALIFICATIONS- Bachelor's degree ...

Sr. Finance Manager, Corporate Development Finance

Amazon.com seeks a Finance Senior Manager to partner with the company’s Corporate Development and Business Development organizations and other senior business leaders. The person in this high visibility role will be responsible for evaluating a wide range of business opportunities, including M&A, investments, commercial partnerships, and strategic alliances. In addition, the person in this position will assist in leading due diligence efforts and conduct extensive research on industries, potential partners, and competitors and communicate findings and recommendations to our senior management and executive team. This position plays a key, active role on a small team that drives corporate transactions across Amazon. This person will own the financial analyses that guide decision-making among senior business leaders and Corporate / Business Development teams. This person operates with significant autonomy and independence, showing high judgment in decisions that have financial, business, operational, or customer implications. Many assignments will be highly ambiguous and require an independent, intellectually curious individual who can frame situations through multiple lenses including the end-customer, business owner, and corporate finance professional.The position is available in Seattle, WA, and New York City, NY.BASIC QUALIFICATIONS- 12+ years of corporate development, private equity, investment banking, or other transaction-related / due diligence experience- BA / BS degree required ...

Sr. Financial Analyst, Advertising Creative, Trust and Support (ACTS)

We are looking for a Senior Financial Analyst to support Advertising Creative, Trust and Support (ACTS) Financial Planning and Analysis. The successful candidate will have financial reporting experience, an operationally focused mindset and is interested in working in a fast paced, global organization. This role is expected to drive process excellence, innovation and deliver valuable business insights. Additionally, this role requires regular interaction with leadership across the ACTS and Advertising Finance FP&A organization and therefore requires strong interpersonal and communication skills.Key job responsibilities- Own and be the expert in all financial tools used to produce reports for corporate or business partners within the organization- Partner with various ACTS finance teams to consolidate the annual budget, quarterly guidance, and productivity reviews- Act as the controller of all financial information and ensure financials are submitted accurately and timely- Drive improvements and automation to simplify financial processes - Create, improve and provide comments on financial metrics and reports- Facilitate financial review meetings with Business and Finance stakeholders to support decision makingAbout the teamAmazon Advertising operates at the intersection of advertising and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon’s mobile and desktop websites, proprietary devices and DSP solutions. We are breaking fresh ground and pioneering a crucial platform for future Amazon growth. We are entrepreneurial and have a bias for action with a broad mandate to experiment and innovate. This role is an exciting opportunity to join one of the fastest growing divisions within Amazon.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- 2+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience ...

Sr. Financial Analyst, Advertising Finance, Advertising Finance

We are looking for a highly motivated individual to provide financial partnership towards driving growth of the existing business as well as development of new products and strategies.You can learn more about Advertising products at https://advertising.amazon.com/Key job responsibilitiesBuild and maintain reporting for Small and Medium Business Advertising performance, define and track goals for product leadership, and partner with the business on deep dives and high impact growth strategies.Analyze data, trends and variances, anticipate business requirements, and build insights for the business. Build in-depth analysis on advertiser performance and raise opportunities and risks with leadership through routine forums. Partner with cross functional finance teams and own monthly and weekly financial and operational performance metrics for your business e.g. Weekly/Monthly Business Reviews.A day in the lifeAs a Sr. Financial Analyst, you will closely work with business and finance leaders to develop financial models for both short and long term business and financial goals, evaluate new business opportunities, and drive business initiatives for SMB ADSP ad products. This role works across multiple teams in Amazon towards growing SMB Advertising worldwide. BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of tax, finance or a related analytical field experience- 2+ years of creating process improvements with automation and analysis experience ...

Sr. Financial Analyst, AWS GDSP Finance

The AWS GDSP Finance Sr. Financial Analyst will support the rapidly growing AWS organization through driving financial analysis of complex private pricing deals. This is a high visibility role partnering cross-functionally with sales teams, sales operations, business development, and service finance. This role will be a strategic partner to the business in evaluating the economics of complex deals as well as assisting in operational processes, business expansion and planning/forecasting.The candidate will be responsible for building and developing the models, tools and mechanisms necessary to address business opportunities, drive automation, improve internal controls, and earn trust across AWS. This candidate will also be responsible for providing financial stewardship and analytical insights into key financial and operational performance metrics. This person must have a passion for detail and the ability to operate at all levels, including diving deep into the foundational building blocks of the AWS services, sales organization and business development organizations. Additionally, this candidate must effectively communicate both in written and verbal form across all levels of the AWS organization, including up to Senior Leadership.Key job responsibilities• Understand the various AWS Services, its economics and how it impacts the profitability of a customer.• Actively provide our sales team with financial acumen and insights to positively influence private pricing deals.• Drive financial controllership over private pricing deals by enforcing Amazon’s Spending & Transaction Policy.• Evaluate and refine financial models that analyze customer profitability.• Effectively communicate ideas to diverse audiences.• Own and oversee a specific process from a deals desk finance perspective.• Provide leadership, guidance and implementation to drive process improvement.• Possess the passion and demonstrated skills for developing relationships, processes and continuous improvement.• Ability to work with minimal direction in a fast-paced and rapidly changing environment.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) ...

Sr. GTM Specialist, Agency Enablement, International Expansion Go-To-Market (IX GTM)

Amazon Ads is dedicated to driving measurable outcomes for our customers (advertisers, agencies, partners). Our ad solutions leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. If you’re interested in joining a team working to build a unique, truly innovative advertising group with a relentless focus on the customer, you’ve come to the right place. Our International Expansion (IX) program is committed to transforming the depth, scale, and reach of our Ads offering worldwide. The environment is very fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, detail-oriented, and comfortable working with multiple teams across multiple countries. We are seeking a GTM Specialist focused on accelerating our growth internationally through agencies. Specifically, we are looking for someone who can act as a collective voice for IX locales within global planning, both ensuring international priorities are considered in global strategies and distributing global roadmaps at scale to IX locales. This will have an outsized focus on working with agencies to drive adoption of our AdTech stack. The selected candidate will work closely with global product teams to understand the availability, roadmaps, and efficacy of our ad products at a detailed level to translate how local agencies can lean into AdTech adoption with Amazon. They will also work closely with local teams to analyze in-country resource requirements, incentives, and any other headwinds we may face to driving adoption and escalate these to global stakeholders. The ideal candidate will combine a deep understanding of how agencies operate their business and internal tech stacks with proven expertise in building and growing scalable programs. **Additional International Locations: Toronto, London, Paris, Amsterdam, Dubai, Singapore, TokyoKey job responsibilities• Build and execute a comprehensive plan to drive improved Share of Wallet (SoW) with Big6 agency groups across IX locales, with an outsized focus on driving AdTech adoption as a key growth lever to improve our strategic agency partnerships. • Aggregate priorities, headwinds, and needs across international locales to feed into Global Customer Development teams’ annual planning processes. • Work closely with global product teams that own AdTech roadmaps across planning (Reach Curve, Persona Builder), buying (DSP Campaign Management), and measurement (AMC) products to build a comprehensive POV on product availability and efficacy in IX locales. • Work closely with Enterprise Deals stakeholders on both scaled tracking of performance against global agency deals and ensuring AdTech product roadmaps line up with inclusion in Deals.• Work closely with Deals stakeholders to ensure IX agencies are including in Market Development Fund resource allocation to drive AdTech adoption.• Collaborate with cross-functional teams (Finance, Legal, Accounting, Tax) to effectively manage contractual and cost implications of incentivizing Agency adoption of our AdTech stack. • Oversee scaled mechanisms to share learnings across ICAA agency teams, including performance by HoldCo/OpCo, Ads product lines, and stakeholder groups.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. GTM Specialist, Storage, Startups

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Startup background, and technical sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Startup team as a Business Development Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. The WWSO team helps customers adopt our newest and most advantageous technologies. We are technology specialists. The WWSO Startup team is a team dedicated to helping Startups scale quickly and cost-effectively on AWS. We want Startups to grow better when they choose AWS and we make it easier by recommending the right technologies and then by helping Startups get up and running quickly.This position specifically is part of the WWSO Startup team, where you will be a Technical Business Developer that helps Startups adopt AWS’ technologies with a focus on AWS’ Storage offerings, among others. You will 1/Be the best storytellers and technologists, 2/Work with the most promising Startups, 3/Scale tech knowledge via products, programs, and the AWS Field, and 4/Gather critical Startup feedback to inform our product roadmaps. Roles Responsibilities* Interact at the CxO/VP level, as well as with developers and technical architects, to ease adoption, develop pipeline, secure lighthouse customers, drive top-line revenue, and explore strategic partnerships.* Become a trusted business advisor within customer accounts through Technical Thought Leadership.* Develop and deploy programs that leverage AWS Field teams, as well as technology and consulting partner channels.* Collaborate with AWS Product and Technical teams to create solutions that solve customer problems, including reference architectures, patterns, automation, and release plan.* Work with Marketing to develop and align digital marketing campaigns to drive awareness and demand.* Own the Startup GTM strategy and execution for Storage in eastern US, collaborating with teams in the field including Sales, Partners, Marketing, and other Specialists.About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 7+ years of relevant GTM, Sales, or Consulting experience- 5+ years of technology domain experience in storage infrastructure solutions and cloud storage services/technologies such as automation, optimization and security.- Bachelor’s Degree Required. ...

Sr. Machine Learning Engineer, Generative AI Innovation Center

Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations.The Generative AI Innovation Center team helps AWS customers accelerate the use of Generative AI to solve business and operational challenges and promote innovation in their organization. In this role you are passionate, talented, and inventive Machine Learning Engineer with a strong background in ML and AI to help develop solutions by pushing the envelope in Generative AI, Time Series, Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Machine Learning (ML) and Computer Vision (CV).This role will be supporting our Custom Model and Optimization team, with specific areas of focus including GenAI model fine-tuning, continued pre-training, and optimization of model training and inference using custom hardware accelerators. Key job responsibilitiesInteract with customer directly to understand their business problems, and help them with defining and implementing scalable ML/DL solutions to solve themWork closely with account teams, research scientist teams, and product engineering teams to drive model implementations and new algorithms.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience with neural deep learning methods and machine learning ...

Sr. Manager Infra Eng Programs, OpsTech Engineering

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.OpsTech Infrastructure Engineering Programs (Infra Eng Programs) owns operationalizing and deploying OTIE and Robotics solutions at massive scale. These solutions include highly reliable IT infrastructure, adding security enchantments, improving service delivery all with the direct goal of scaling Amazon’s efficiently, delivery speed, and driving new innovations for customers. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned Sr. Manager to build a team of Technical Program Managers (TPMs) owning a large network infrastructure and availability programs. In this role, you will partner with strong technical stakeholders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.Key job responsibilitiesThe right candidate will possess strong technical infrastructure program management skills, will have demonstrated experience overseeing medium to large projects. - You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. - You will oversee high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints. - An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected. - Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing teams and programs across cross-functional teams, building processes and coordinating release schedules- Bachelor's degree in Computer Science, Engineering or a related technical discipline ...

Sr. Manager, Customer Success, Wondery

Wondery Advertising is looking for a leader of leaders for our Customer Success team. As our customer’s “go-to” experts on Wondery’s advertising processes and services, the Customer Success team earns trust and fosters frustration-free advertiser experiences through seamless project management of campaigns, data-driven optimization recommendations, and ongoing customer education, all aimed at helping advertisers grow their business in podcasting. The leader of this organization will be expected to deliver a vision for their business and the needs of their customers in relation to Campaign Management and Account management. In order to do this, senior leaders obsess over their customers through data and strong business judgment, and apply this with a company-wide context. Senior leaders are trusted to address critical business needs through the leadership of multi-year projects or programs with significant business impact. They therefore need to have demonstrable experience of tackling extremely complex problems, and of ensuring the delivery of their programs through the design and implementation of mechanisms, which may include new tools or system requirements. They have extensive leadership experience, including leading people managers and building mutually beneficial partnerships with key stakeholders.Key job responsibilities- Effectively partner with all levels of leadership, and adept at building consensus- Partner with cross-functional stakeholders to develop and refine impactful Sales Enablement resources, ensuring alignment with strategic objectives and enhancing the sales team's ability to drive revenue growth- Influence organizational priorities, business stakeholders, and possibly technology direction- Teach and coach our teams on identifying opportunities, creating solutions, and building mechanisms to operate and audit programs across multiple business segments and locales- Assess impact on revenue, business growth, and cost savings and recommend projects to senior leadership- Engage and collaborate with cross-functional stakeholders to shape and refine the product roadmap, ensuring alignment with business objectives, market demands, and technological capabilities while driving innovation and strategic growth- Structure approaches to solving complex operational problems and develop key hypotheses- Be willing to "roll up sleeves" and operate with limited guidance and in ambiguous situations- Ramp and understand Wondery’s Podcasting and Amazon Advertising business quickly, as well as the needs of our customers- Elevate the CS org into a strategic revenue function by working with our Revenue Operations team to establish KPIs and operational processes- Devise and implement strategic initiatives that reduce customer churn and increase retention and renewals- Audit and improve the AM and CM job ladder and career pathing- Play a critical role in monitoring and reviewing Wondery’s top Strategic Accounts- Scale the CS org's reporting capabilities through tooling, processes, external vendors, etc.- Work internally/externally to ensure that Wondery’s Ads organization has the right tools and ad technology to build for scale. This includes identifying system enhancements and areas to create new mechanisms.A day in the lifeThe leader of this organization will be expected to deliver a vision for their business and the needs of their customers in relation to customer success including account management and campaign management. In order to do this, senior leaders obsess over their customers through data and strong business judgment, and apply this with a company-wide context. Senior leaders are trusted to address critical business needs through the leadership of multi-year projects or programs with significant business impact. They therefore need to have demonstrable experience of tackling extremely complex problems, and of ensuring the delivery of their programs through the design and implementation of mechanisms, which may include new tools or system requirements. They have extensive leadership experience, including leading people managers and building mutually beneficial partnerships with key stakeholders.About the teamWondery, an Amazon company, is a premium podcast studio known for character-driven, binge-worthy stories including Dr. Death, British Scandal, Even the Rich and Business Wars, as well as distribution of hit partner shows MrBallen, New Heights, Armchair Expert, and How I Built This. Wondery was behind six of the “Top 25 New Shows of 2023” (according to Podtrac) and is the #3 podcast network in the US (according to Podtrac and Triton) including Exposed, Ghost Story, Stolen Hearts, MrBallen’s Medical Mysteries, Frozen Head, and Spellcaster. 54 shows from Wondery have hit #1 on Apple Podcasts. Many Wondery podcasts have been adapted for scripted television or streaming series, including Dr. Death and Joe vs Carole on Peacock and The Shrink Next Door and WeCrashed on Apple TV+. Wondery has gained critical acclaim and commercial success for its immersive approach to sonic, emotionally driven storytelling. The Wondery app offers a unique, personalized, podcast-first listening experience, including access to its premium offering Wondery+. With Wondery+, fans get a premium listening experience, including exclusive podcasts, early access to new episodes of hit shows, ad-free listening, merch discounts, live streamed events, and more.BASIC QUALIFICATIONS• 10+ years experience instructing executives, managers, and associates in Customer Success Media organizations• Experience communicating goals and strategies across multiple leadership levels of an organization• Knowledge of measurement, statistics and program evaluation• Experience managing a team ...

Sr. Manager, Head of Product and Expansions - Accounts Payable Payments, AP Payments

Are you passionate about payments? We are seeking a highly motivated Sr. Manager looking to make a difference in payments. With a scale and complexity that doesn't exist anywhere else, this person will drive innovative and cutting-edge payments solutions and invent on behalf of our fast growing and diverse global payee population. This is a senior and highly visible position for someone who can envision the future of payments and challenge themselves professionally as part of the journey.We are looking for a talented leader who will be able to set the product and expansion vision and strategy and define the problem(s) we are trying to solve. The Sr. Manager will lead a group of senior product managers and expansions program specialists, mobilizing and inspiring team members to drive goals and deliver successfully, unblocking roadblocks when necessary. The Sr. Manager will challenge their team to continuously look around corners for more optimal and innovative ways to make payments, seek simplification and are able to make trade-offs between business opportunities, time, resources and features. They are capable to work under ambiguity and conflicting priorities and deliver through positive influence and alignment with stakeholders and leadership to get things done. The Sr. Manager drives clarity even under the most ambiguous circumstances. They work closely and effectively with cross-functional product (tech and non-tech), engineering, business, treasury, accounting and operations teams on identifying and implementing new payment products. This individual utilizes their deep functional and technical understanding of payments to ensure that organizational goals, system scalability and customer needs are all met. The ideal candidate will also have superior analytical abilities and a track record of end to end delivery finding practical, simple and creative solutions for complicated problems without sacrificing quality or core functionality.Key job responsibilities- Define a global strategy for Global AP Payments Product and Expansions - Identify new payment opportunities that align with the growth and needs of our businesses and payees, and which support companywide goals- Manage a team of senior product managers and expansions specialist globally distributed - Partner closely with Technology and other cross-organizational team leaders to deliver world class solutions- Lead the global product and expansions roadmap and influence businesses to align on priorization utilizing mechanisms and metrics to ensure success- As a senior product leader, drive product culture within FinOps organization On this team, you’ll get to wear many hats, work fast and smart, and iterate quickly. We are looking for someone who is ready to take ownership and relentlessly look around the corners to innovate on behalf of our payees.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Bachelor's degree- [Bachelor's degree OR equivalent]- 2+ years of experience working with banks, and other payment services providers on product/service launches- Thorough understanding of payment industry infrastructure and global payment ecosystems- Demonstrated ability to succeed in a fast-paced and quickly changing environment- Executive presence to present ideas concisely and influence senior leaders- A proactive and dynamic self-starter, able to adapt to changes ...

Sr. Marketing Manager, Ads Marketing

Come build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier—whoever that customer may be. In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time.Amazon Ads is dedicated to driving measurable outcomes for large brands, small businesses, partners (agencies and advertising software companies) and publishers. Our ad solutions—including sponsored, video, device, and audio ads—leverage Amazon’s innovations and insights to find, attract, and engage audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within our Amazon Ads Partner Marketing team, a strategic part of our charter is to build programs and drive initiatives to support third-party partners who help enable brands to advertise more efficiently on Amazon. We are looking for a Sr. Marketing Manager who is highly creative, data-driven and results-oriented. In this role you will help shape and expand a global partner recognition program, focused on highlighting advertising partners who drive value for Amazon advertisers. In this role you will be responsible for managing and scaling a complex cross-functional marketing program to drive recognition of our advertising partners. You will partner with the program lead to help drive existing program initiatives as well as have the opportunity to conceive, build, launch and own new types of recognition initiatives. As this program is still relatively new, you will also have the opportunity to help further define the program priorities, set objectives, analyze data, and drive improvements that are quantified with metrics. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.The ideal candidate is experienced in creating, writing, and editing content across a range of mediums – program playbooks and 1-pagers, email templates, video scripts and program promotion material distributed across social, own website and email. They also are comfortable analyzing data to measure program effectiveness and identify new areas of opportunity. Previous experience with advertising and/or an award, recognition or incentive program and event management is a plus. A successful candidate will have expert relationship building skills, strong communication (both written and verbal) and an interest in establishing processes that scale.Key job responsibilities• Take ownership of existing program initiatives in order to deliver key program milestones.• Support the program lead in identifying additional program needs and further expand the program strategy.• Work closely with external/internal stakeholders to identify regional and global needs, prioritize high impact initiatives and deliver through stakeholders.• Work cross-functionally with brand marketing, product marketing, channel marketing, partner management, insight and analytics, legal and PR to drive alignment and deliver programs effectively. • Develop marketing collateral to support program initiatives including program playbooks and 1-pagers, email templates, video scripts and program promotion material.• Define key program metrics to measure award submissions as well as measure success of the program, working with analytics to develop program dashboards to track both at scale.• Perform data analysis to identify new program opportunities and support program expansion proposals.• Support the development of events in order to highlight award winners by working closely with other strategic event teams within Amazon Ads.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience in a business-to-business (B2B) environment, high-tech products/services- Experience driving direction and alignment with large cross-functional teams and agency partners ...

Sr. Marketing Manager, Wondery

Wondery is seeking an experienced and passionate Senior Marketing Manager to lead the strategic marketing efforts for our diverse portfolio of podcasts, driving customer engagement, and building dedicated fan communities. As a seasoned marketing professional with a passion for podcasts and content marketing, you will play a pivotal role in shaping and executing marketing campaigns that resonate with listeners and elevate Wondery’s presence in the industry. In this role, you will collaborate with high-profile podcast hosts, producers, and creators, as well as internal teams across Content, Ad Sales, PR, and Franchise to drive growth and enhance Wondery’s market leadership.Key job responsibilities- Lead the development and execution of marketing campaigns for new podcast launches across various genres, including lifestyle, history, sports, and more, targeting diverse audiences.- Conduct pre-launch and post-campaign analysis to evaluate effectiveness and drive continuous improvement.- Partner with the Franchise team to build comprehensive marketing strategies aimed at driving revenue, expanding franchise potential, and growing audiences across new and existing content (e.g., History Tellers).- Serve as the primary point of contact for key content initiatives, including new podcast launches, tentpole events, and major releases.- Collaborate with Content and Production teams to establish and communicate strategic objectives, ensuring alignment across Wondery.- Build and maintain strong relationships with internal and external stakeholders, facilitating communication and collaboration across Creative, Marketing, Legal, Business Affairs, Finance, and Production.- Manage partnerships with podcast creators, fostering relationships that support Wondery’s goals.- Work closely with Research and Analytics to gain deep insights into target audience behaviors and preferences, using data to inform marketing decisions.- Monitor and assess competitive landscape and industry trends to keep Wondery at the forefront of the podcast space.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages ...

Sr. Mgr., Software Development, Content Discovery Experiences

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The Content Discovery Experiences team (CDEX, for short) plays a vital role in connecting audiences with the compelling stories and content on Prime Video. Our mission is to foster long-lasting relationships between viewers and the service, ensuring they keep coming back for more. Our work combines the art of curation and personalization with sophisticated data science and machine learning algorithms. We shape the Prime Video experience through human-curated content groupings, personalized recommendations powered by advanced relevance models, and deep insights into viewer behavior. We also enable seamless content discovery via text search and voice integrations with Alexa and third-party devices.As a Senior Manager, Software Development, you will lead multiple "two-pizza" teams crafting delightful customer experiences through personalization and content curation. You'll leverage generative AI and machine learning to revolutionize how customers discover and engage with content. Your day will involve leading the development of cutting-edge models to power personalized content recommendations and dynamic content curation. You'll collaborate with cross-functional teams, including product managers, data scientists and applied scientists. With your deep expertise in machine learning, cloud architectures and distributed systems, you'll ensure these AI-driven solutions are scalable, reliable, and responsible, while continuously innovating to deliver delightful customer experiences.BASIC QUALIFICATIONS- 10+ years of engineering experience- 5+ years of engineering team management experience- 10+ years of planning, designing, developing and delivering consumer software experience- Experience managing multiple concurrent programs, projects and development teams in an Agile environment- Experience partnering with product or program management teams- Experience with machine learning, large-language model and/or generative AI, as well as partnering with applied science teams ...

Sr. Partner Manager, APS Connections Marketplace

Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app and advanced TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from multiple programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.In 2021, APS launched Connections Marketplace as a direct response to APS publishers looking for turnkey solutions to address an increasing array of operational challenges in the ever-evolving advertising landscape. This marketplace connects thousands of publishers to 3rd-Party (3P) providers of ads, media, and infrastructure services. Connections Marketplace solves publisher challenges with adtech service discovery, vendor selection, technical integration onboarding, and ongoing maintenance. Visit https://aps.amazon.com/aps/connections-marketplace/ to learn more.We are seeking a Sr. Partner Manager to drive the growth of the industry-leading 3P service providers integrated with Connections Marketplace. You will work closely with these providers as well as internal Marketing, Marketplace Development, and Marketplace Operations team members to ensure adoption of their services with APS publishers. The ideal candidate will combine proven customer growth, operational development, client-communication skills, and hands-on experience to launch and scale partner adoption.Key job responsibilities* Work with 3P service providers to demonstrate their value to publishers and ensure a successful integration with APS* Consult with 3rd Party Service providers and publishes to help them achieve their business goals. Create long term growth strategies for each 3rd Party Provider and oversee the execution of the strategies.* Collect customer and overall market feedback to guide program strategy. Translate this feedback into product requirements and drive execution of new features with customers.* Collaborate with marketplace development/BD, marketing, product, solution architects, and engineering to shape program strategy and growth. Advocate successfully for what you need from other key stakeholders.* Develop mechanisms to monitor key performance metrics. Understand these metrics to identify opportunities for growth or improvement.* Provide data-driven insights to improve our advertising programs.* Develop processes and playbooks to scale offering in a predictable and repeatable manner.* Conduct regular business reviews with customers. Employ consultative, long term approach and build productive relationships with stakeholders of all levels within the customer’s organization.* Contribute to written strategy documents for Amazon leadership.BASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Experience with annual brand and media planning- Strong knowledge of advertising technology services- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience in developing and managing strategic business partnerships ...

Sr. Partner Marketing Manager, Amazon Ads

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customers, and first-party insights based on shopping, streaming and browsing signals, brands can craft innovative campaigns that help customers find and discover anything they want. Our solutions on Amazon.com, services like Twitch, Freevee, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Amazon Advertising is a key strategic focus for Amazon and is in a rapid and exciting growth phase.Amazon Ads Partners help brands achieve and exceed their desired outcomes through tech innovation and expert managed services. In order to accelerate the next phase of Amazon Ads development, we are committed to transforming the depth, scale and ambition of our partnerships with a diverse landscape of partners across a full range of independent agencies, as well as Tech Partners. Our team builds partnerships across the advertising landscape to drive innovation and growth for all brands, including those that do not sell on Amazon.com.The Amazon Ads Partner Marketing Team enhances partner expertise, capabilities, and visibility through bespoke marketing programs that foster growth for advertisers, partners, and Amazon Ads. As a Senior Partner Marketing Manager at Amazon Ads, you will play a crucial role in enhancing and optimizing the onsite partner experience. Your primary focus will be on understanding partner needs, improving onsite experiences, and driving the adoption of partner-centric solutions. You will collaborate closely with product and marketing teams to align strategies, develop comprehensive marketing plans, and implement partner-focused initiatives.The ideal candidate for this position is a strategic thinker with strong analytical skills, excellent communication abilities, and a proven track record in B2B marketing, preferably with advertising industry experience. You should possess strong relationship-building skills, thrive in ambiguity, and have experience establishing scaled marketing initiatives. With an entrepreneurial mindset and a passion for customers, you will be instrumental in driving growth and satisfaction among Amazon Ads partners, effectively communicating with stakeholders at all levels, and ultimately contributing to the success of both our partners and Amazon Ads.Key job responsibilities- Develop and maintain a deep understanding of partner needs, continuously gathering and analyzing partner feedback.- Assess the current onsite partner experience, identifying and prioritizing key areas for improvement to enhance partner satisfaction and growth.- Craft and communicate a comprehensive vision for the partner experience across multiple onsite touchpoints.- Collaborate with product teams to influence the product roadmap, ensuring it aligns with and addresses partner needs.- Work effectively across multiple stakeholders in marketing and product teams to ensure alignment and successful implementation of partner-focused initiatives.- Drive adoption of partner-centric experiences by effectively communicating their value to partners and internal teams.- Develop and execute multi-channel marketing plans and create supporting materials to promote partner adoption of new experiences and solutions.- Establish and monitor key performance indicators (KPIs) to measure the success of partner-focused initiatives and processes.- Provide regular reports and insights on partner satisfaction, adoption rates, and areas for improvement.- Continuously refine and optimize the partner experience based on data-driven insights and feedback.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience presenting metrics and progress to goal to senior leadership- Experience driving direction and alignment with large cross-functional teams and agency partners ...

Sr. Partner Operations Manager, Prime Video

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. We are searching for a Sr. Partner Operations Manager who can hold a leadership position in building strategic partnership with world-renowned studios, oversee global content publication, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers. In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, we’d like to talk to you about a role on the Prime Video Partner Operations Team.Key job responsibilities- Own partner performance metrics, holding partners accountable to Amazon delivery specifications and continuing to raise the bar on partner performance, building strategic partner relationships with partner executive teams, consistently leaving it better than you found it- Contribute to defining product value propositions, advantages, and limitations- Be engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly represented- Driving operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automation- Work with ambiguity in an exciting space of international expansion and growth BASIC QUALIFICATIONS- 4+ years of experience in Account Management, Partner Management, Supply Chain Management, Operational Management, Business Development, or a related field- Experience coordinating complex program development cycles and leading cross-functional teams to deliver products and projects on tight deadlines- Experience managing, analyzing, presenting, and communicating relevant results to senior management and cross-functional teams- Intermediate data management experience, including the use of data visualization tools and systems like Excel or Access- Bachelor’s degree, or 4+ years of equivalent professional experience ...