New York

Are you ready to get in on the ground floor of Project Kuiper, Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world?It’s Day 1 for Amazon’s next billion-dollar business and we are looking for a Sr. Technical Program Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.The ideal candidate will possess both the technical background that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem-solving situations requiring an understanding of technical infrastructure and stakeholder expectations.Key job responsibilities- Manage a portfolio of system implementation projects from design to deployment including integration with Amazon Corporate systems (OFA, Concur, ADP, and HR).- Build deployment project plans and manage risks impacting successful delivery. - Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate in Proof of Concepts (POCs) sessions to ensure proposed solutions can meet business requirements.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.- Possess a strong program management background, have experience leading large/complex/cross-org projects, and have a well-rounded technical background.- Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way.- Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems.- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks.- Write effective narratives and present them concisely and effectively to senior management.- Develop program and team processes and tools as required.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging business problems and have the opportunity to work with Kuiper and Corporate technical teams.About the teamKuiper Finance Technology (KFT) is a part of Devices and Services (DaS) FinTech team supporting Kuiper Finance. KFT provides program management, SAP product, and BI reporting solutions to support Kuiper business initiatives. BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of experience in finance, supply chain, consulting or operations role with proven experience in leading process and systems transformation initiatives.- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Are you passionate about driving impact to a core function at one of the largest companies in the world? Is the prospect of modernizing infrastructure of interest to you? How about having the opportunity to work on the intersection of Networking, Cloud Tech, Machine Learning Ops and Big Data? Then this role might be the one for you!Amazon Traffic Engineering builds innovative managed networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. We identify and support the foundational infrastructure capabilities, tools, and datasets needed to support rapid global expansion of Amazon's SOA (Service Oriented Infrastructure), built on top of AWS technologies. We seek a passionate, technical and results-oriented Sr. Technical Program Manager to help manage aspects of a high visibility, high impact modernization program.Key job responsibilities• Coordinate work across multiple teams and organizations within Amazon• Own the strategic roadmap and tactical milestones and own the updates to various stakeholders• Manage relationship with customers, stakeholders and partners - helping address major roadblocks in adoption of the new technology• Manage timeline, dependencies, and deliverablesBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience building and evaluating system-level technical design- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are seeking a self-motivated and talented Senior UX Program Manager with strong organizational skills, great drive, and best-in-class ownership to join our Buy with Prime UX design team. You will work collaboratively with designers, developers, researchers, and product managers, leading projects throughout the planning, design, and development lifecycle to implement simple, scalable approaches that force-multiply design efforts.This role requires deep functional expertise, excellent leadership skills, and the ability to hit the ground running. Reporting to the Manager of Design Operations, you will own key programs and continuous-improvement efforts such as prioritization, intake, tracking and reporting mechanisms, tooling, and other aspects of Design Operations. You will invent, evolve, improve, and simplify in a manner that scales across multiple teams, feature types, and development methodologies.You are flexible and comfortable with ambiguity, adapting your approach to meet the needs of a broad set of partners. At the same time, you are adept at driving for clarity and alignment across partners and stakeholders.Key job responsibilitiesSupport the Design Operations practice, including intake, prioritization, capacity planning, tooling, and process optimization.Define and manage strategic initiatives to improve design team efficiency and impact.Measure the impact of programs and initiatives both qualitatively and quantitatively.Collaborate cross-functionally with designers, developers, researchers, writers, and product managers to ensure a smooth product development process.Create, maintain, and publish reports and dashboards that share project information and illustrate progress against goals.Support the management team with effective team communication, proactive problem solving, and information distribution.Establish and drive a communication strategy to keep the UX team and partner teams informed and aligned on priorities and risks.About the teamBuy with Prime UX is a centralized design and research organization with the Stores organization. Our designers, researchers, writers, and program managers operate as embedded design team members within domain areas to build subject matter expertise, while reporting and operating as a centralized team to drive consistency across products, establish cohesive North Star vision artifacts for Buy with Prime, and support career growth.BASIC QUALIFICATIONS- Bachelor’s degree or equivalent industry experience.- 6+ years of successful experience as a Producer, UX Program Manager, Research Program Manager, or similar role in a user experience or design team.- 6+ years of experience leading large projects through the full product development life cycle in a large, cross-functional team.- Excellent written and verbal communication skills ...

Are you ready to get in on the ground floor of Project Kuiper, Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world?It’s Day 1 for Amazon’s next billion-dollar business and we are looking for a Sr. Program Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.The ideal candidate will possess both the technical background that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem-solving situations requiring an understanding of technical infrastructure and stakeholder expectations.Key job responsibilities- Possess a strong program management background and have experience leading large/complex/cross-org projects.- Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status.- Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems.- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks.- Write effective narratives and present them concisely and effectively to senior management.- Develop program and team processes and tools as required.- Build deployment project plans and manage risks impacting successful delivery. - Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate in Proof of Concepts (POCs) sessions to ensure proposed solutions can meet business requirements.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging business problems and have the opportunity to work with Kuiper and Corporate technical teams.About the teamKuiper Finance Technology (KFT) is a part of Devices and Services (DaS) FinTech team supporting Kuiper Finance. KFT provides program management, SAP product, and BI reporting solutions to support Kuiper business initiatives. BASIC QUALIFICATIONS- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Strategic Account Executives are the face of our business, owning the full sales life cycle of commercial businesses with annual revenues $3B+. This is a unique sales role, requiring enterprise sales experience with high level decision makers, with a strong focus on building relationships and developing opportunities across organizations with a territory of 20+ accounts. Candidates will be experienced in managing customer engagements using both collaboration tools such as Chime, Teams WebX and other video conferencing applications as well as face-to-face environments in support of new sales objectives. Key job responsibilitiesDeliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsA day in the lifeDay to day customer engagement,prospecting and customer relationship development Working internally to externally to facilitate consumer requirements position AB core value and drive adoption of buyers across customer locations both domestically and internatiomnally. About the teamThe Amazon Business Strategic Accounts Team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the Fortune 1000. The ideal candidate will have relevant business consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets. BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app, and streaming TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from Amazon and other programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.We are seeking a technology-savvy and customer obsessed Strategic Account Manager. In this role, you will have the opportunity to join Amazon’s rapidly growing Advertising organization and help build industry-leading solutions for publishers. You will own relationships with some of the largest publishers and maximize the value our publishers receive from APS’ suite of cloud services.Your analytical acumen and customer-facing skills will enable you to effectively represent APS within a customer’s environment, and drive discussions with senior leadership regarding growth opportunities, incidents, and quarterly business reviews. You will provide advocacy and strategic direction to help plan and build solutions for internal and external customers. The close relationships developed with your customers will empower you to understand their business needs and challenges so you can help customers achieve the greatest value from APS.Join this team to experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon Inc. (AMZN), one of the world’s leading Internet companies. We provide a highly customer-centric, team-oriented environment in our offices located in Palo Alto, Austin, New York, Los Angeles, London, and Tokyo. Learn more at aps.amazon.com.Key job responsibilities* Manage all phases of relationships with our North America publishers* Oversee onboarding of new publisher supply and proactively find and execute optimization opportunities.* Successfully launch new publisher products, share publisher and overall industry feedback and guide publisher program strategy.* Analyze performance data and provide data-driven insights to improve our advertising programs.* Define processes and workflows that help deliver amazing customer experiences.* Develop solutions to address key operational challenges, customer pain points, and sources of friction.* Employ consultative, long-term approach and build productive relationships with publishers.* Translate publisher feedback into product requirements and collect market intelligence to help guide the overall direction of the program.About the teamAmazon Advertising is a fast-growing multi-billion-dollar business that includes advertising on desktop, mobile, and connected devices. Ads appear on Amazon and thousands of third-party sites.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers ...

Amazon Freight is a new startup business within Amazon focused on developing an industry leading supply chain product offering. We provide external freight customers access to the world class network and freight services used to operate Amazon’s own business. Our enterprise-ready freight offerings ensure our customers' freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation (Truckload, LTL, Intermodal). Amazon Freight is expanding its team and is looking for a dynamic sales leader to create pathways for outreach, engagement, and strategic partnership with our largest potential customers. In this role, you will partner with senior transportation leadership within a small subset of the largest shippers in the private and public sector. You will work to identify complex, long-term shipper supply chain needs, tailor Amazon solutions to create value, execute new contractual agreements, and drive successful launches into new product offerings. This role is available to be filled in our core sales offices including NYC, Chicago, Nashville and Seattle. Key job responsibilities- Drive key shipper engagement and a complex enterprise sales cycles towards high-value new strategic partnerships- Develop detailed customer action plans to guide long term pan-Amazon relationships with key customers- Represent the capabilities of Amazon's full supply chain product offering to drive the creation and implementation of innovative customer solutions- Gather and distill rich customer feedback to inform and iterate our product roadmap - Work autonomously to build rapport and maintain collaborative executive relationships with enterprise shippersBASIC QUALIFICATIONS- 10+ years of developing, negotiating and executing business agreements experience- 10+ years of professional or military experience- Bachelor's degree- Experience selling to Fortune 1000 or Global 2000 organizations ...

A Strategic Pursuit Leader (SPL) within AWS Professional Services will work with customers and the wider AWS organization on strategic, large, complex opportunities and enable customers to adopt AWS by taking ownership of their transformation. The AWS Professional Services Business Development (PSBD) team is focused on helping our customers across all industry segments to think big, plan, design and deliver large scale enterprise transformations that results in measurable business outcomes (revenue growth, efficiency gains, operational optimization, accelerated innovation).In this role you will be involved in the critical phases of the sales life-cycle (Sales Strategy, Proposal Development, SOW, Commercial Negotiations, and Closure) and work with both internal and external stakeholders at C-level, IT, and various lines of business to meet their business outcomes. You will work with leaders in the private pricing, go-to-market, pan-Amazon, AWS services teams in designing, shaping and closing large transformational deals. You will work with the partner organizations in establishing the right delivery structure for large programs and accounts. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilitiesThe primary job duties are: - Lead a customer opportunity from start to finish for a specific industry or area - Partner with ProServe leaders, Partner organizations, Sales counterparts and Strategic Customer Engagement teams to define the right structure for execution of large complex deals (including qualification) - Work in collaboration with local ProServe sales leaders, build strategic alliances with senior customer leaders and co-develop pursuit strategy by bringing the wider AWS offerings and services to create differentiated solutions for large strategic accounts - Lead cross functional pursuit teams and drive momentum on key deliverables to drive sales velocity - Establish mechanisms and frameworks for strategic pursuits that are repeatable and enable ProServe leaders to build a pipeline of large deals- Provide feedback to Sales and Delivery Excellence function on necessary process improvements and determine tools and enablers required to create self-service mechanisms for field teams - Ensure smooth handover of closed deals to ProServe delivery leads for seamless execution This role is part of senior leadership team in ProServe and is seeking senior sales leaders with experience of shaping and strategizing large consulting deals and managing large accountsThis is a customer facing role and travel could be up to 50%.A day in the lifeA day in the life of an SPL includes but would not be limited to meeting and engaging senior customer leadership executives, facilitating strategic planning and technical design activities on behalf of a customer, working with our contracts, finance and legal teams on deal terms, scope, pricing, engaging with large consulting partners on delivery of solutions, attend industry events to bring brand and market presence across a target industry, triage and manage critical path escalations of key elements of large consulting deals, and collaborate with fellow Amazonians on the latest technology innovations and consulting sales best practices. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree with 10+ years of experience in consulting sales, with 5+ years specifically in supporting large, complex strategic/enterprise transformational opportunities.- Demonstrated success in shaping and closing large, strategic, complex deals, and a proven track record of ensuring successful delivery of those deals.- Experience working with, presenting to, and negotiating with C-level executives, as well as teams from IT, lines of business, procurement, finance, and legal.- Extensive experience managing and growing a large deal pipeline ( 3x book target) of $75 million or more and an annual booking goal of $25 million.- Experience in pursuit, capture and closure of large, enterprise cloud solutions. ...

Are you passionate about the Cloud? Are you looking to help define a new architectural pattern to solve for the complexity of high-volume, high-scale, high-velocity microservice architecture? Does the idea of improving AWS services for Amazon sound exciting to you? Then this role is for you. The Discovery & Networking team is looking for a system development engineer to play a critical role in operating and improving autonomous networking services that will help drive innovation at Amazon.In this role, you will have the opportunity to work across the entire company. You will work directly with partners and stakeholders, like Alexa, Amazon.com, Kindle, various AWS teams, etc. System Development engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, make feature enhancements, bug fixes, systems management, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical, programming/scripting and communication skills and includes a mix of on call and operational tasks and involves small to medium level software development work. Responsible to develop tools and automation to achieve human free operations. You will ensure current (and upcoming) AWS services meet the evolving needs of Amazon. This role offers excellent career opportunities across multiple domains.Key job responsibilities• We do almost everything in Linux. We’re looking for people who are not just hobbyists, but people who’ve tweaked their favorite distro to get things working just the way they like them.• We need people with a solid grasp of networking fundamentals. This includes experience with load balancers, switches, and routers.• We need people who can design, implement, maintain and deploy components that solve problems in a complex ecosystem. We work in lots of different languages (most often Python, Golang, Java, Ruby, sometimes C++ and perl). It is more important to us that you understand coding in the context of working in distributed systems and/or widely scaled web applications.• We need people with strong written and verbal communication skills and an ability to communicate effectively with both technical and non-technical individuals.• We want to work with people whose passion for problem solving goes hand-in-glove with their debugging and troubleshooting skills.• We need people with an ability to self-motivate and follow-through on projects. To us, that means being detail oriented, passionate, and delivering results.A day in the lifeEnsuring the largest e-commerce platform ever is up, running, and spreading delight.• Collaborating with brilliant geniuses on creating OpEx automation tools that ensure services can automatically heal (or just don't break!).• Connecting with service owners up and down the stack on what's working, what needs help, and new innovations that create new challenges.• Lunch (Bryant Park Food Trucks, restaurants in NYC, and more!)• Connecting with customers to understand their pain points and providing them with right solutions regarding optimal network configurations• Be part of oncall rotations and mitigating incoming incidents by following SOPs provided.About the teamThis role is under Cloud Connection Foundation team where we aim to "make networking go away". We develop and maintain SuperStar, Allegiance, BubbleBridge, and more.Please reach out to modym@ with interest.Key job responsibilitiesWe do almost everything in Linux. We’re looking for people who are not just hobbyists, but people who’ve tweaked their favorite distro to get things working just the way they like them.• We need people with a solid grasp of networking fundamentals. This includes experience with load balancers, switches, and routers.• We need people who can design, implement, maintain and deploy components that solve problems in a complex ecosystem. We work in lots of different languages (most often Python, Golang, Java, Ruby, sometimes C++ and perl). It is more important to us that you understand coding in the context of working in distributed systems and/or widely scaled web applications.• We need people with strong written and verbal communication skills and an ability to communicate effectively with both technical and non-technical individuals.• We want to work with people whose passion for problem solving goes hand-in-glove with their debugging and troubleshooting skills.• We need people with an ability to self-motivate and follow-through on projects. To us, that means being detail oriented, passionate, and delivering results.A day in the lifeEnsuring the largest e-commerce platform ever is up, running, and spreading delight.• Collaborating with brilliant geniuses on creating OpEx automation tools that ensure services can automatically heal (or just don't break!).• Connecting with service owners up and down the stack on what's working, what needs help, and new innovations that create new challenges.• Lunch (Bryant Park Food Trucks, restaurants in NYC, and more!)• Connecting with customers to understand their pain points and providing them with right solutions regarding optimal network configurations• Be part of oncall rotations and mitigating incoming incidents by following SOPs provided.About the teamThis role is under Cloud Connection Foundation team where we aim to "make networking go away". We develop and maintain products that abstract away connectivity pain points from our customers.Please reach out to modym@ with interest.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Experience programming with at least one modern language such as Python, Java, Golang, Ruby, C++ ...

Amazon Application Security is looking for a security-focused Technical Program Manager who wants to make a difference and support Amazon builders to ensure that protecting customer data, is at the forefront of all development.Our team approaches security challenges with empathy and curiosity to help service teams identify areas of improvement and guidance on how to remediate risk. Amazon Application Security focuses on enabling our builders to provide a secure and trustworthy experience to our customers without compromising the overall customer experience.In this role you will work directly with security teams and service owners providing direct front line support and security expertise to Amazon teams.This role will routinely challenge your background in technical product ownership, process development, operational and management skills, project management, critical thinking, relationship-building, and problem-solving. You will be self-directed and open to new challenges, adept at prioritization, innovation, and collaborating with others.Key job responsibilities- Guide the evolution and adoption of internal security support solution used by Amazon builders.- Define and implement best practice methods, processes, tools and continuous improvement initiatives aimed at scaling and increasing the efficiency of Amazon’s security guidance and builder support processes.- Build and manage relationships with key stakeholders across security teams and services while advocating on behalf of our customers.- Collaborate cross functionally across the organization to align, unblock, and enable the teams to deliver on their security goals.- Establish, monitor, and communicate metrics internally to identify and inform future.About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives. Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. Key job responsibilitiesAs a Technical Program Manager for the Identity organization at Amazon Music, you'll ensure our identity management systems adhere to regulations and industry standards. You'll maintain the integrity, security, and compliance of user authentication, authorization, and data protection within our audio streaming service. In this role, you'll lead a critical strategic initiative, spearheading a large scale mechanism to drive awareness, advocacy and implementation of legislation, regulation and standard development within compliance industry. We are looking for someone who brings a unique combination of depth understanding and experience in applying technical standards in Audio streaming service. Have a strong grasp of regulatory affairs and can effectively program manage the execution of new rules and regulation. Your technical expertise in compliance engineering, combined with your strong program management skills, will ensure our products meet evolving regulatory landscapes.A day in the life* Develop and implement identity compliance strategies, translating regulations into technical specifications* Lead compliance-focused projects within the Identity organization, coordinating with engineering teams* Collaborate with legal, privacy, security, and product teams to ensure comprehensive compliance* Oversee implementation of compliance requirements in user authentication and authorization systems* Conduct audits, prepare reports, and maintain documentation for identity-related compliance processes* Identify compliance risks, develop mitigation strategies, and monitor control effectivenessAbout the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience building and evaluating system-level technical design- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience developing and executing/delivering product and technical roadmaps- Bachelor's degree in engineering, computer science or equivalent- Proven track record in Technical program management, preferably in compliance-related projects. Strong understanding of identity , authentication protocols and data protection regulations ...

Are you ready to get in on the ground floor of Project Kuiper, Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world?It’s Day 1 for Amazon’s next billion dollar business and we are looking for a Technical Program Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.The ideal candidate will possess both the technical background that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem solving situations requiring an understanding of technical infrastructure and stakeholder expectations.Key job responsibilities- Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate in Proof of Concepts (POCs) sessions to ensure proposed solutions can meet business requirements.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Manage a portfolio of system implementation projects from design to deployment including integration with Amazon Corporate systems.- Build deployment project plans and manage risks impacting successful delivery. - Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.- Possess a strong program management background, have experience leading large/complex/cross-org projects, and have a well-rounded technical background.- Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way.- Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems.- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks.- Write effective narratives and present them concisely and effectively to senior management.- Develop program and team processes and tools as required.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging business problems and have the opportunity to work with Kuiper and Corporate technical teams.About the teamKuiper Finance Technology (KFT) is a part of Devices and Services (DaS) FinTech team supporting Kuiper Finance. KFT provides program management, SAP product, and BI reporting solutions to support Kuiper business initiatives. BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of technical product or program management experience- 3+ years of working directly with engineering teams experience- 3+ years of experience in finance, supply chain, consulting or operations role with proven experience in leading process and systems transformation initiatives.- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Come innovate with the Amazon Music team!About Amazon MusicAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.Our team is looking for a driven, strategic, customer-focused business leader with proven experience in event merchandise operations. This role will help to optimize the end-to-end processes and systems used to sell merchandise in-person, and online via Amazon supply chain systems. The Tour Operations Manager will be responsible for all aspects of live event revenue streams, inventory forecasting and management, facilitation of production & shipping logistics, live event sales oversight, and engagement with external vendor and touring teams. The successful candidate will have deep experience in event merchandise operations and must be a creative problem solver with the ability to maximize in-person and online sales. The candidate should feel comfortable dealing with ambiguity and working in a fast-paced, entrepreneurial environment. Live Event Tour Operations will report to the Head of Live Event Merchandise within the Amazon Music Merch team and will work closely with apparel production, shipping logistics, finance, vendor managers, marketing, and external teams to shape the live event strategy for Amazon Music. The candidate must have the leadership presence and communication skills to represent Amazon at all levels of our partners’ organizations. This role requires significant travel. Key job responsibilitiesKey job responsibilities• Act as a ‘business owner’ for assigned artist/vendor partners, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving operations and solutions to achieve live music merchandise business objectives• Assist with the development of product lines with production, vendor managers, merch companies, and artist teams • Oversee merchandise logistics, from production to point of sale• Forecasting and inventory management of events and business lines• Facilitate negotiations with external vendors to meet profitability goals • Vet on-site capabilities and onboard new systems and processes for operators• Hire, manage, and monitor independent contractors• Monitor shipping and logistics, and optimize in-stock and capacity to meet customer demand and financial goals across multiple systems• Onboard venues for post-event billing and operational systems• Innovate in-venue experience for artists and fansBASIC QUALIFICATIONS- 3+ years of with Excel experience- 4+ years of supply chain, inventory management or project management experience- Bachelor's degree, or 3+ years of professional or military experience ...

Amazon seeks a Treasury Analyst to join the Treasury Control Team, which oversees Compliance, M&A Integrations, Exposure Management, and Middle Office treasury activities. The primary focus of this role is Compliance, which includes support the following: development and maintaining Treasury’s control framework, managing user access to Amazon’s complex network of banks and systems, and ensuring and testing adherence to Treasury and company policies.This position requires an individual with an understanding of Treasury control mechanisms, bank portal administrative functionality, and treasury workstation administrative functionality. The successful candidate will be able to work cross-functionally with Finance Operations, Payroll, SOX Compliance, Amazon subsidiaries, and more.Key job responsibilities- Work with stakeholders to maintain a proper level of understanding and optimal usage of the new process improvements for system access requests and execution.- Maintain documentation for the development of the new controllership tool for clear understanding and usage in relation to the bank portal and workstation entitlement processing.- Drive adoption of Amazon’s Treasury workstation for non-Treasury administrative functions.- Manage operational flow of the new design of the 24x5 support for banking access issue management in collaboration with the Treasury India Compliance team.- Ensure compliance with Treasury guidelines and policies including Banking Authority, Investments, and Foreign Exchange.A day in the lifeAs a member of the Treasury Compliance team, you will be tasked to support the development of efficient processes for managing user access to Amazon’s wide array of banking portals and tools. This role requires excellent communication and organizational skills, including the ability to anticipate, identify, and communicate banking infrastructure risk.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

PV Sports is seeking a strategic and analytical candidate who can help develop and drive Amazon’s US Sports strategy. PV Sports offers a growing selection of live sports content to Amazon customers in the US, including NFL Thursday Night Football, NBA (starting in 2025), NASCAR (starting in 2025), WNBA, NWSL, Premier Boxing Champions, ONE Championship, and the New York Yankees, among others.The ideal candidate is a data-driven thinker who thrives in a fast-paced environment that often requires solving problems with ambiguity. This individual will be comfortable juggling multiple priorities and working with stakeholders across different areas of Amazon, including Partnerships, Finance, Marketing, Production, Ad Sales, Product/Tech, and Research.Key job responsibilities• Collaborate with Finance and Partnerships teams to build models and write documents during evaluations of potential live sports opportunities• Lead deep-dive analyses around sports fans, content types, distribution methods, and more to inform our go-forward US Sports strategy• Perform extensive competitive benchmarking analyses, and identify and elevate noteworthy trends for a senior audience• Be a source-of-truth for internal stakeholders on the performance of our overall US Sports business, performance of specific properties, and key learnings across the businessBASIC QUALIFICATIONS• Bachelor’s degree• 3+ years of experience in investment banking, private equity, management consulting, and/or strategy/business development at a major media, sports, or technology company• Experience using complex modeling and analysis to inform key business decisions• Highly proficient in Excel• Experience with verbal and written communication for senior audiences ...

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create innovative tools?The Advertising User Experience team is looking for a a thoughtful and passionate UX Designer who sees technology as a way to re-imagine advertising experiences. We are a diverse team, building cutting edge tools and systems to simplify and optimize advertising as well as opportunities to measure, control, and innovate experiences of consumers with advertising. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.As a UX Designer you’ll own the definition and design of how advertisers build, manage, and scale their business with Amazon Ads. You will be involved in all aspects of product development, from first brainstorming sessions to working with product management, user research, engineering, and company leaders and will tackle some of our most difficult advertising challenges. You will work in a fast paced and innovative industry, where ideas evolve and concepts turn into real solutions quickly. As a responsive and trust-building leader of the space, you must be able to handle ambiguity, program complexity and changes in emerging technologies and ensure design-led design programs drive change.Key job responsibilities- Collaborate and work closely with product management, engineering, sales, and research from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing, as well as establish best practices for interaction models and user interface designs throughout the team.- Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization through excellent communication, presentation, interpersonal and analytical skills.- Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions. BASIC QUALIFICATIONS- 3+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create products and services.We're on a journey to build something new! The vehicle sales team is looking for a thoughtful and passionate UX Designer who sees technology as a way to re-imagine the car buying process. We are building new research, discovery, and shopping products that can connect customers to their car of choice. Our goal is to simplify the car buying process and our group functions as a start-up within Amazon. We offer a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation. Key job responsibilitiesCollaborate and work closely with other designers, research, product management, and engineering from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing. Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.Simplify complex ideas and create intuitive experiences, using research and data to identify opportunities and inform decisions.Engage with different audiences and varying levels of the organization to drive solutions forward.Earn trust with key partners to develop a shared vision through excellent storytelling, presentation, interpersonal and analytical skills.Mentor junior talentBASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...

We are seeking an experienced research and operations professional to join our Selling Partner Growth (SPG) team. As a UX Research Program Manager in SPG, you will lead research planning, execution, communication, reporting, and operations fueling global Seller Growth Satisfaction. You will build and sustain operational programs and mechanisms needed to run efficient research at scale, and continuously seek ways to optimize Seller Growth Satisfaction excellence and impact. You will leverage quantitative research mechanisms, collaboration, and partnerships to gather and communicate quantitative research insights related to Seller Growth Satisfaction. You will interact daily with the UX team, product managers, growth consultants, data science, business stakeholders, and cross-organizational partners to understand project needs, both defined and undefined, and enable successful studies, insights, and collaboration. You will manage our seller and customer research panels and develop strategies to grow engagement and build a thriving community. You will invent big ideas while attending to details, tirelessly advocate for experience and operational excellence, and collaborate effectively across teams and stakeholders, leading by example to raise the bar and inspire those around you. If you are a UX professional with strong research operations and quantitative research experience, a drive for excellence, and a high degree of ownership, we want you on our team.Key job responsibilitiesOversee research planning, execution, operations, reporting, and communication for the Seller Growth Satisfaction program;Develop research operations processes and the required tools and mechanisms need to support an efficient research organization;Develop and implement qualitative and quantitative research operations plans to support efficient research execution and communication;Develop, grow, and sustain a healthy seller and customer research panels to enable quick turn, quality research at scale;Leverage quantitative survey mechanisms to gather and report on insights;Conduct data analysis in order to uncover insightful and actionable results that drive tactical and strategic product decisions;Communicate results and opportunities in clear, concise, and compelling ways to all levels of leadership.Work closely with UX researchers and designers to define and implement project plans;Stay up to date on UX research and ResOps trends and best practices.BASIC QUALIFICATIONS- 6+ years of research operations and quantitative research experience;- Bachelor's degree in a research, design, business, or data related field;- Research operations experience across a range of qual and quant research methods, including surveys, focus groups, field studies usability tests, and 1:1 interviews;- Experience building and managing surveys in Qualtrics and using R, SQL, STATA, or equivalent;- Experience translating research findings into strategic narratives. ...

Amazon Advertising's Brand Innovation Lab is looking for a talented and passionate Visual UX Designer to create customer obsessed digital experiences. Our team is focused on helping advertisers promote their brands in new ways on Amazon through creative and innovative solutions.Key job responsibilities- Collaborate with creative teams to craft advertising campaign UX and Visual Design across several digital touch points, including Amazon.com, FireTV, Amazon Live, and Alexa- Deliver high and low-fidelity UX flows and interactive prototypes, articulating non-linear experiences- Conduct user testing to drive data-driven design- Collaborate across multiple teams to drive implementations of all types (video, digital, voice integration, AR, VR, etc.)- Work with program managers to ensure timelines meet the project scope- Deliver multi-channel brand solutions of the highest standard that balance advertiser goals (KPIs) with customer goals (frictionless commerce)- Review market developments and industry trends and identify potential opportunities for Amazon Advertising- Create ideas and executions that can become scalable executions (and revenue streams) in the future- Create a clear vision for design solutions and ensure this vision is clearly communicated and understood with both clients, planning, and the account team- Articulate and defend strategic thinking and design direction to internal and external stakeholders.- Educate, inspire and motivate colleagues across the organization to help them understand, protect, and sell the strongest customer experience clientsA day in the lifeIn response to advertiser and end-customer needs, from inception through launch, you will be a design owner. Responsible for delivering ambitious concepts, using data to iterate and improve them, translating needs and constraints into simple, intuitive, customer-focused solutions. You are equally effective at concept and execution, articulating end-to-end experiences, and turn that vision into high-quality design deliverables such as user interface designs for voice and screen, interaction models, design specs, prototypes, and interactive advertising campaigns. You balance your passion for inspired, compelling, elegant and intuitive designs with a highly analytical nature, precise execution, and a drive to design, build and deliver.About the teamYou will work under the guidance of Brand Innovation Lab's Global Head of Design Technology and Experience Design, collaborating closely with other creatives (including art directors, copywriters, and fellow designers), design technologists, and program managers. Additionally, you will be responsible for communicating with both internal partners (including Sales, product, and engineering teams) and external stakeholders to deliver innovative results through all stages from concept development to final execution.BASIC QUALIFICATIONS- 3+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar ...

Location for this position can be New York City or Arlington, VA.We are looking for a curious, customer obsessed, driven and creative individual to join the Amazon Fresh vendor management team. The Vendor Manager will engage directly with multiple internal teams to optimize the assortment for key vendors and brands. You will utilize a wide range of skills and work across major functional areas such as category management, pricing, inventory management, operations, marketing, and finance to drive the performance of strategic vendor partners at Amazon. You will own a wide SKU count for your vendors so that your work is varied and challenging.The candidate possesses experience in buying, marketing, and/or finance, with a track record of successful relationship management, strong analytical acumen, and experience generating and managing reporting and analysis. Great communication skills and understanding of Excel will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to deliver a successful result.Our environment is fast-paced, and requires someone who is flexible, detail-oriented, analytical, and comfortable working with multiple teams, vendors, partners, and management.On a day to day basis, you will: - Be the ‘business owner’ for your vendors and brands, working autonomously and possessing a complete understanding of internal and external variables that impact your vendors - Coordinate cross-functional teams, and communicate with internal and external partners, while meeting tight deadlines - Conduct financial analysis of business opportunities to meet and exceed revenue and profitability goals for your vendors - Analyze weekly and monthly vendor performance metrics and manage communication with internal and external stakeholders to hit financial targets - Provide input for your vendor and brands regarding promotional activity, space allocation, pricing, productivity analysis, and forecastingBASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using analytical specific tools such as Google Analytics, SQL or HTML ...