IT Support Associate II, Ops Tech Solutions (OTS)

About OpsTech ITOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.Responsibilities include, but are not limited to: Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities. Handling support requests and procedures across the network. Assisting in training new hires. Continuous learning of new technologies. Supporting customers from multiple buildings in the area, as well as remote customers. Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours. Traveling within your local or regional area to support our customers.Basic Qualifications: High School Diploma or equivalent. 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation.Preferred Qualifications: CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer serviceBASIC QUALIFICATIONS- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Experience troubleshooting integrated and interdependent computer systems- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals ...

Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels. About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Delivery Driver

Job Title: Delivery Driver Employer: Amazon Job Description: As a Delivery Driver at Amazon, you will be responsible for delivering packages to customers in a safe and timely manner. You will use a company-provided vehicle to make deliveries, following a predetermined route and schedule. Your role is critical in ensuring that customers receive their orders on time and in excellent condition. ...

Delivery Driver

Job Title: Delivery Driver Employer: Amazon Job Description: As a Delivery Driver at Amazon, you will be responsible for delivering packages to customers in a safe and timely manner. You will use a company-provided vehicle to make deliveries, following a predetermined route and schedule. Your role is critical in ensuring that customers receive their orders on time and in excellent condition. ...

Delivery Driver

Job Title: Delivery Driver Employer: Amazon Job Description: As a Delivery Driver at Amazon, you will be responsible for delivering packages to customers in a safe and timely manner. You will use a company-provided vehicle to make deliveries, following a predetermined route and schedule. Your role is critical in ensuring that customers receive their orders on time and in excellent condition. ...

Delivery Driver (Seasonal) Full-Time Part-Time

Job Description: Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated individuals to ensure timely deliveries of packages, food, or retail items to our customers during peak demand periods. Key Responsibilities: Safely operate a vehicle to deliver goods to customers in a timely manner. Load, unload, prepare, inspect, and operate a delivery vehicle. Follow assigned routes and time schedules. Communicate with dispatchers, customers, and supervisors efficiently. Ensure packages are delivered intact and to the correct recipients. Provide exceptional customer service, addressing customer inquiries as needed. Comply with company policies, safety regulations, and driving rules. Requirements: Valid driver's license with a clean driving record. Ability to operate GPS devices and follow driving directions. Must be able to lift and move packages up to 50 lbs. Strong time management and organizational skills. Positive attitude and strong communication skills. Must be willing to work during peak seasons, including weekends and holidays. (Optional) Prior delivery experience preferred, but not required. Benefits: Competitive hourly pay. Flexible full-time or part-time hours to fit your schedule. Seasonal bonuses or incentives for top performers. Potential for future full-time or part-time positions after the seasonal period ends.

Delivery Driver (Seasonal) Full-Time Part-Time

Job Description: Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated individuals to ensure timely deliveries of packages, food, or retail items to our customers during peak demand periods. Key Responsibilities: Safely operate a vehicle to deliver goods to customers in a timely manner. Load, unload, prepare, inspect, and operate a delivery vehicle. Follow assigned routes and time schedules. Communicate with dispatchers, customers, and supervisors efficiently. Ensure packages are delivered intact and to the correct recipients. Provide exceptional customer service, addressing customer inquiries as needed. Comply with company policies, safety regulations, and driving rules. Requirements: Valid driver's license with a clean driving record. Ability to operate GPS devices and follow driving directions. Must be able to lift and move packages up to 50 lbs. Strong time management and organizational skills. Positive attitude and strong communication skills. Must be willing to work during peak seasons, including weekends and holidays. (Optional) Prior delivery experience preferred, but not required. Benefits: Competitive hourly pay. Flexible full-time or part-time hours to fit your schedule. Seasonal bonuses or incentives for top performers. Potential for future full-time or part-time positions after the seasonal period ends.

Delivery Driver (Seasonal) Full-Time Part-Time

Job Description: Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated individuals to ensure timely deliveries of packages, food, or retail items to our customers during peak demand periods. Key Responsibilities: Safely operate a vehicle to deliver goods to customers in a timely manner. Load, unload, prepare, inspect, and operate a delivery vehicle. Follow assigned routes and time schedules. Communicate with dispatchers, customers, and supervisors efficiently. Ensure packages are delivered intact and to the correct recipients. Provide exceptional customer service, addressing customer inquiries as needed. Comply with company policies, safety regulations, and driving rules. Requirements: Valid driver's license with a clean driving record. Ability to operate GPS devices and follow driving directions. Must be able to lift and move packages up to 50 lbs. Strong time management and organizational skills. Positive attitude and strong communication skills. Must be willing to work during peak seasons, including weekends and holidays. (Optional) Prior delivery experience preferred, but not required. Benefits: Competitive hourly pay. Flexible full-time or part-time hours to fit your schedule. Seasonal bonuses or incentives for top performers. Potential for future full-time or part-time positions after the seasonal period ends.

Forklift Operator

Job Title: Forklift Operator Employer: Amazon Job Description: As a Forklift Operator at Amazon, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. You will ensure that products are transported safely and efficiently within the warehouse. Your role is critical in maintaining the flow of goods and ensuring that the warehouse operates smoothly. ...

Forklift Operator

Job Title: Forklift Operator Employer: Amazon Job Description: As a Forklift Operator at Amazon, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. You will ensure that products are transported safely and efficiently within the warehouse. Your role is critical in maintaining the flow of goods and ensuring that the warehouse operates smoothly. ...

Forklift Operator

Job Title: Forklift Operator Employer: Amazon Job Description: As a Forklift Operator at Amazon, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. You will ensure that products are transported safely and efficiently within the warehouse. Your role is critical in maintaining the flow of goods and ensuring that the warehouse operates smoothly. ...