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Job Title: Forklift Operator Employer: Amazon Job Description: As a Forklift Operator at Amazon, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. You will ensure that products are transported safely and efficiently within the warehouse. Your role is critical in maintaining the flow of goods and ensuring that the warehouse operates smoothly. ...

Job Title: Forklift Operator Employer: Amazon Job Description: As a Forklift Operator at Amazon, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. You will ensure that products are transported safely and efficiently within the warehouse. Your role is critical in maintaining the flow of goods and ensuring that the warehouse operates smoothly. ...

Job Title: Forklift Operator Employer: Amazon Job Description: As a Forklift Operator at Amazon, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. You will ensure that products are transported safely and efficiently within the warehouse. Your role is critical in maintaining the flow of goods and ensuring that the warehouse operates smoothly. ...

Job Title: Forklift Operator Employer: Amazon Job Description: As a Forklift Operator at Amazon, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. You will ensure that products are transported safely and efficiently within the warehouse. Your role is critical in maintaining the flow of goods and ensuring that the warehouse operates smoothly. ...

Job Title: Forklift Operator Employer: Amazon Job Description: As a Forklift Operator at Amazon, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. You will ensure that products are transported safely and efficiently within the warehouse. Your role is critical in maintaining the flow of goods and ensuring that the warehouse operates smoothly. ...

Job Title: Forklift Operator Employer: Amazon Job Description: As a Forklift Operator at Amazon, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. You will ensure that products are transported safely and efficiently within the warehouse. Your role is critical in maintaining the flow of goods and ensuring that the warehouse operates smoothly. ...

Are you a seasoned HR leader that is motivated, innovative, able to move at the speed of light, and interested in using your HR skills to help evolve the way we serve our customers? Are you interested in being part of an HR organization that operates as a business, starts with our customers and works backward to deliver meaningful products to our business? Are you passionate about changing customer's lives for the better? Are you passionate about leading and developing a team of HR professionals? If this sounds exciting to you, then consider joining us as a HR Business Partner II, North America Customer Fulfillment on our Work Place Health and Safety HR team!This role will partner with business leaders to develop and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across the broader HR team. To be successful in this role, you must understand business priorities and translate them into the highest impact work. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience.To succeed, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.Key job responsibilities- Strong drive to create a positive work environment- Work in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions- Maintain effective internal and external customer service focus- Understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company- Understand the entire talent system and each stage of the employee life-cycle and applies that understanding to craft integrated solutions that are thoughtful and reinforced by upstream and downstream talent programs- Interface at all levels of the organization- Operate with autonomy and discretion.- Successfully proven ability to monitor the "pulse" of the employees to ensure a high level of employee engagement- Support a 24/7 environment that has multiple shifts and a significant staffing ramp during our seasonal peak in the fourth quarter. Must be willing to work a flexible schedule that includes nights, weekends and holidays.- Able to travel 50-60% of the time BASIC QUALIFICATIONS- Bachelor's Degree from accredited university- 3+ years of human resource business partner experience- Experience supporting hourly employee client groups- Experience in a call center, distribution center, or manufacturing environment- Proven advanced excel skills ...

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (do-not-reply@criteriacorp.com) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (interviews@hirevue.com) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years of experience demonstrating Safety Standards- 1+ years of experience in troubleshooting and diagnostics of MHE systems ...

Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers at the lowest possible cost. Surface Transportation is the conveyor belt to connect the entire Amazon supply chain. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen!We love what we do. We have an incredible team that works hard to change the industry. We are inventing new things each and every day. We rolled out technology in the last two years that rivals anything inside of the transportation space in the last 100 years. We are growing and getting to lead people every single day.As our business grows, we are going to use the same technology and the same standard best practices to build and invent all over the world. If you are interested in growing something new and different, there is an opportunity to do it inside of this space.Surface Transportation is seeking an experienced and highly motivated Senior Financial Analyst to join its Finance team. This is an exciting opportunity to create and innovate on behalf of our customers and build the transportation experience of the future. This role will have heavy impact and high visibility to the long term strategy for the business, and it will require strong partnership with the Operations teams as well as Finance, Accounting and Technology. Experience with this team opens up amazing career opportunities across Amazon, such as senior roles supporting an impressive array of business areas, project management roles, and/or management opportunities locally, regionally, and globally.It is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.We are looking for a leader who exhibits excellent attention to detail and is comfortable with ambiguity. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Regular collaboration with executives and various business units across Amazon will allow you the opportunity to exhibit your verbal and written communication skills. A typical day in this role provides an opportunity to improve and create new measures for business effectiveness, innovate creative solutions utilizing large scale data mining tools, and identify high priority projects to maximize results for key stakeholders. Key job responsibilities- Identifies basic control risks, evaluates impact, proposes changes, and implements improvements to remediate gaps - Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations. - Works with a variety of data sources. Identifies incomplete or inaccurate data, identifies root causes of data issues, escalates discrepancies, fixes data where possible or partners to deliver a solution. - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly. - Identifies and implements solutions to resolve, improve, automate, standardize, or simplify finance processes. - Makes thoughtful time management decisions independently. Prioritizes work, resolves issues, meets deadlines, and seeks feedback from your manager. Discerns between urgent and non-urgent issues and acts accordingly to solve them. - Drives own self-development in the Finance Community: seeks opportunities to expand finance expertise. Participates in events, initiatives, and projects, then shares gained knowledge in and outside of your team. - Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of finance or a related analytical field experience ...

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you!The Surface Transportation organization is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business.This Program Manager will be responsible for defining the vision, roadmap and driving program execution of our Fleet Management business with a specific focus on maximizing uptime for power and trailing units. This will be achieved through deep supply chain understanding, working backwards from customer requirements, and internal alignment with Finance and Capital Planning stakeholders. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The role requires regular interactions with multiple teams and jointly working with them to meet both short term and long term business needs. This position is a multi-faceted role requiring the ability to balance strategy and execution.Key job responsibilities• Source, define, build and manage the Fleet Management business.• Contribute and drive vision for how this program will work and cost.• Write whitepapers to gain initial buy-in and alignment as well as provide status updates as the project completes critical milestones and time intervals.• Identify key performance metrics and create a reporting suite that allows for program management when the program is fully scaled and evaluated.• Monitor short-term, mid-term, and long-term timelines and project phases.• Lead, develop, and execute on corrective actions related to team and vendor performance initiatives. • Develop strategies to train and develop Fleet Team Field Members.• Build and develop vendor performance scorecards and presentations for quarterly business reviews. finance leaders.• Partner with equipment STL's evaluated equipment quality issues leading to RCA identification.• Lead cost reduction initiatives to ensure lowest possible total cost.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Fleet maintenance technical or mechanical experience. ...

Amazon Freight is looking for an entrepreneurial minded leader to join our growing start up business as a Manager, Enterprise Freight Operations. The Manager, Enterprise Freight Operations will have experience working in ambiguous environments, knowledge in written and verbal communication skills, experience and success with building, growing, and leading high performing teams capable of defining new processes and ways of operating, and will be able to interface with Senior Leaders at Fortune companies. In this role, you will be responsible for building and leading a team, overseeing daily operational functions for Amazon Freight’s Enterprise customers, including load building, load planning, scheduling appointments, receiving and responding to customer requests (both email and phone), and building a world-class operations team. The position will partner with sales counterparts to identify our Customer’s needs and build processes that give our team a clear path on how to execute to those expectations. The Manager, Enterprise Freight Operations role will partner closely with the Account Management team and routinely communicate and collaborate with stakeholder teams across the Amazon Freight organization to deliver best-in-class experiences for our customers. This team is in the early stages of developing much of the technology we need to scale and will require knowledge in complex problem solving and process definition in order to implement processes that enable us to meet our Customer’s needs. If you are excited about building a new business, leading a team to deliver best in class service, and influencing how we built scalable technology solutions then this role may be for you.Key job responsibilities- Build and lead a team to oversee day-to-day operations for key enterprise customer accounts, including load planning, shipment tracking, and disruption management- Partner with sales counterparts to influence the book of business they build and define solutions that meet our Customer’s needs while ensuring your team has a path to successfully operate them- Partner with and influence operations leaders at enterprise Customers to implement changes to improve operational outcomes that drive efficiency gains or reduce disruptions/defects- Assign loads and plan, route, and monitor freight movement to provide on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road- Proactively communicate relevant updates to customers and/or internal teams as needed- Investigate, provide solutions, and resolve customer problems such as order delays, missed pickups, missed deliveries, and damaged freight without always having defined pathways to resolve- Conduct analysis on operational processes to make recommendations for continuous improvement, determine and measure KPIs, and create, maintain and present customer specific reporting through quarterly face-to-face interactions- Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation levelBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- Experience defining program requirements and using data and metrics to determine improvements- 2+ years of supply chain experience- 5+ Years of Customer Relationship Management:- Manage customer interactions and relationships to improve satisfaction and loyalty. Includes developing and executing customer engagement strategies; tracking interactions; analyzing feedback; and using Salesforce and other tools. ...

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are seeking a Senior Program Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.Key job responsibilities• Supply chain, transportation, or logistic network management solution experience• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- 5+ years of program or project management experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon's Reliability, Maintenance, and Engineering (RME) team is hiring for a Sr System Development Engineer to join our corporate-based engineering team in Automation Engineering.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. The candidate will be a subject matter expert in controls systems, workplace safety, and data driven management and leadership. The role will involve material handling equipment (MHE) systems/applications, packaging automation, distribution processes, and storage systems. The candidate will manage multiple complex projects and simultaneously influence and develop relationships at all organization levels.Key job responsibilities• Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.• Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using return of investment (ROI), and other analytical techniques.• Coordinate and plan work activities for the Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams.• Work closely with building Operations, Operations Engineering, fulfillment center (FC) Start up Team, Amazon Fulfillment Technologies (AFT) Software teams, Amazon Customer Excellence Systems (ACES) team, and Safety in supporting MHE systems optimization and project implementation.• Understand, maintain, and troubleshoot material handling control systems, including programmable logic controller (PLC)/personal computer (PC) controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.• Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents.• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.• Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.• Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts.• Assist with skill assessments for the Technical positions within building operation maintenance teams.• Handle flexible work load which may come from management or other operations.• Participate in Automation Engineering (AE) conference calls and coordinate with AE central team to complete all tasks required.• Provide weekly site controls reliability information to AE central team - Travel up to 40%.BASIC QUALIFICATIONS- Experience leading the design, automation, deployment, and support of large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at the Global Reliability Maintenance Engineering (RME) Central Team. We are a smart team of doers who work passionately to apply cutting edge advances in mechatronics and robotics, to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet.The Amazon Technologies Portfolio (ATP) Team supports a suite of advanced robotics and mechatronics technologies deployed globally to fulfill and ship customer orders. The team is responsible for the lifecycle management of these products, distributed across five major categories: Robotic Work Cells, Pack Automation, Sortation Automation, Amazon Fulfillment Technologies, and Specialty Automation Technologies. In this role, you will work with a wide number of stakeholder teams, to maximize the performance, availability and quality of the technologies in the team’s portfolio. To accomplish so you will drive strategic partnerships with key stakeholders including Operations, field RME, Mechatronics and Sustainable Packaging (MSP), Process Engineering, Supply Chain, World-Wide Design and other RME Central Teams. Your will deliver robust lifecycle management approaches, that are scalable, reduce manual work and overall reduce the cost of ownership of these products. You will deliver this through the use of statistics and data analytics, structured problem solving (5-why’s, 8D, FMEA), implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will develop and implement standard operating procedures, performance metrics, and feedback mechanisms to enable the maintenance programs for these assets to effectively scaleKey job responsibilitiesPartner with product development and support teams, and site level RME teams, to maximize the performance of advanced robotics and mechatronics systems.Develop and implement standard operating procedures, performance metrics, and feedback mechanisms for your team’s technologies. Develop metrics and proactive monitoring tools to measure the reliability and performance of advanced robotics systems as well as measure success of support mechanisms.Build an effective working relationship with key stakeholders and engineering leaders supporting Amazon OperationsIdentify, analyze and resolve reliability, availability and maintainability issues across the product suite.Partner with leaders and engineers in the MSP organization to deliver new and innovative products to the customer fulfillment network.Travel up to 25% of the time, to capture voice-of-the-customer and anecdotes first hand, and generate buy-in for initiatives.Write effective narratives and present them to Sr. Managers and Directors. This role requires experience developing and executing/delivering product and technical roadmaps in the field of automation and robotics. You should have experience working directly with automation and robotics engineering teams.BASIC QUALIFICATIONS• BS in Engineering (Mechanical, Electrical, Industrial, or related field) • Knowledge and/or working experience with statistical analysis tools, data visualization, and program management• 5+ years’ experience working with engineering teams. • Experience leading disciplined technical problem-solving. Demonstrated experience with 8D, 5-Why, Fishbone, and FMEA, among others.• Experience with written and oral communications skills for technical and non-technical audiences, with the ability to discuss complex technical issues with both technical and non-technical teams• Ability to manage multiple high-priority tasks simultaneously through delegation. ...

Do you love working in a dynamic, collaborative environment where you work closely with customers, Sales, Operations and Legal? Do you want to impact the customer experience for a fast-growing business? Do you like doing investigative work? You can get all this and more as a Claims Analyst in the Freight Claims space for Amazon Freight. With our Amazon Freight business growing fast, our operating models and supportive technology are revolutionizing the way the world envisions shipping. We are looking for a talented L4H to join the team. An ideal candidate has a passion for claims and background in transportation or claims. The candidate must have the ability to research shipments and find where and why the claim occurred. This job will require clear and concise communication skills. This position requires a high level of attention to detail and confidentiality.If you have a passion for helping our customers, accuracy, learning, conducting investigations, solving problems, and want to help change the future of shipping experience for our customers, we would love to hear from you. Location: NashvilleKey job responsibilities- Gather information for a shipment involved in a claim - Search internal tools such as Freight Management Console (FMC), Shipper Management Console (SMC), Paragon, etc. to gather information on the claim • Submit all information to the claims third party administrator • Answer emails from internal and external customers • Enter claims data into reports • Daily review of Open Claims Report and action all pending items • Complete Claims Frontloading Forms on all new claims • Excellent communication, both verbal and written• Work with team on exceeding KPIs• Other tasks as assigned for special projectsA day in the life• Review all new claims and determine items needed • Investigate the movement of the shipments involved in a claim• Review claim findings with leaders• Communicate findings to the claims third party administrator • Review reports and ensure accurate data • Respond to request for information from stakeholdersAbout the teamThis a new role for an established claims team. The team investigates claims for cargo and property damage for Amazon Freight External (AFE). The role is well defined with little ambiguity. We are a fast-growing organization within Amazon. BASIC QUALIFICATIONS- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements- Strong investigative/deep dive skills ...

The On Road Staffing (ORS) team is looking for a person to lead analysis and development of Labor Market Intelligence data and products, to support DSP's with their Delivery Associate (DA) staffing. As a Business Analyst in ORS, this role requires deep diving various data sets to identify trends, risk indicators, and opportunities to support overall program delivery. This person will partner with cross-functional teams, and lead programs from idea inception to implementation, while managing multiple projects.*Travel may be required once a quarter.Key job responsibilities- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into actionable reports/dashboards- Translate data into actionable insights- Identify processes to automate and scale ad-hoc requests and analyses- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs- Work within time constraints to meet critical business needsAbout the teamBASIC QUALIFICATIONS- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 5+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

Join Amazon's Global Logistics team as a Senior Business Intelligence Engineer and help shape the future of our cross-border logistics capabilities. You'll lead the development of cutting-edge analytical solutions and data automations that optimize the speed, cost, and reliability of global import shipments. This role offers a unique opportunity to work with a diverse, international team and make a significant impact on Amazon's worldwide operations.Key job responsibilities- Design and develop scalable data warehouse solutions and pipelines- Create complex data processing jobs using advanced technologies- Collaborate with stakeholders to understand business needs and deliver insights- Lead business intelligence initiatives for North American operations- Provide technical guidance and influence decision-making within the teamA day in the lifeAs a Senior Business Intelligence Engineer, you'll start your day by checking in with your team across different time zones. You might begin working on a new data pipeline to improve visibility into import shipment delays, collaborating with data engineers to optimize the solution. Later, you could meet with business stakeholders to present your latest analysis on cost-saving opportunities in the logistics network. Throughout the day, you'll be problem-solving, coding, and mentoring junior team members, all while keeping an eye on the broader impact of your work on Amazon's global logistics operations.About the teamThe Global Logistics Analytics team is dedicated to delivering trusted, accessible, and actionable data insights that drive business decisions. We manage a wide range of reporting and analytical products across European and North American operations. Our mission is to enhance the speed, cost-efficiency, and reliability of global import shipments through data-driven strategies. We're a fast-paced, innovative team that values continuous learning and evolution in the rapidly changing world of global logistics.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Amazon Box Truck Network (ABTN) is looking for an experienced Sr. Product Manager to design the future of Less Than Truckload (LTL) transportation. This role will be responsible for the mid and long term planning and strategy for LTL in the box truck transportation space. They will work across multiple stakeholder teams to devise and align on cost and loading methodologies to drive fill rate goals. This role will work with tech teams to build the future looking automation needs. Key job responsibilities- Define cost methodology for box truck LTL programs- Launch co-mingled box truck load types- Create and deliver long-term (LTP) and medium-term planning (MTP) documents- Lead ad hoc strategic projects across the box truck, linehaul and overall transportation space- Collaborate with Senior Manager and Director level leaders across the organization and influence medium/long-term decisions across business units to yield the best outcomes for customersA day in the lifeAs a leader in Network Design, you will be building the medium and long-term expansion strategy for the US Box Truck LTL program. You will work directly with finance and Under the Roof (UTR) product to define the cost methodology to split cost across business demand. You will launch the first iteration of co-mingled box truck load types working cross functionally within the other box truck teams (RSR, AF, AB, SWA) to maximize fill rate and minimize total transportation cost. About the teamThe Amazon Box Truck Network team oversees all programs an initiatives related to any box truck loads Amazon executes in the US and is broken up into Network Design, Under the Roof (UTR), Over the Road (OTR), Postal (POST), and Tech & Analytics Teams. Specifically, the Network Design team optimizes the box truck transportation network to minimize for transportation cost, improve speed to customers, and reduce defects. BASIC QUALIFICATIONS- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field- Experience in influencing senior leadership through data driven insights- Experience in product or program management, product marketing, business development or technology- Experience in Less than Truckload (LTL) Transportation ...