Austin

Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.Key job responsibilitiesYou design and deliver technology solutions which solve difficult business problems. You identify and solve ambiguous problems, architectural deficiencies, or areas where your team’s systems hinder the success or innovation of other teams.You work autonomously, but may seek direction at times from peers and your manager. You consider the legacy of the systems you build with your team and how they will scale and evolve over time. Your solutions are pragmatic, efficient, and cost-effective. You make appropriate trade-offs and re-use or extend prior work where possible. You thoroughly test your work. You consistently write clear, accurate, and concise documentation for your own solutions and improve your team’s existing documentation.A day in the life- Build, and maintain automated tests for various DSE services- Build and maintain system diagnostics for various DSE hardware products- Actively participate in software and system design reviews- Participate in the team on-call rotation where you will triage, communicate status, escalate, and remediate critical issues quicklyAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the team- Our customer is the business. We obsess over the end user experience, but we build our strategy based on the business's requirements- We provide solutions to our customers initiatives, not barriers. However, we cannot allow them to make poor decisions, especially in employee safety and information security- We have a requirement for "zero-touch" deployment and support for all operational technology- Our organization is an incubator for Amazon tech talent. We encourage and celebrate upward and lateral movement internally and externally for our talentBASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience building services using AWS products ...

About the GEIST Team:Are you looking to innovate within a global organization that’s redefining the customer experience? The Global Engineering Insights & Software Tools (GEIST) team is a key player in shaping the growth and scalability of Amazon’s building network. GEIST drives disruptive solutions that support a wide range of engineering services across Amazon’s portfolio. We are searching for a motivated System Development Engineer to join our Engineering Services Business Intelligence team. This role will focus on building scalable software tools and global web applications to enhance engineering and business operations.If you’re passionate about automation, observability, and creating resilient systems, this is a unique opportunity to impact the end-to-end development process of critical tools that empower Amazon’s Global Engineering Services (GES) to establish production support. Expecting the candidate to have a strong understanding of system design, with experience implementing automated solutions across various applications.Thrive in fast-paced environments and embrace the opportunity to work with innovative technologies and diverse customer needs. Experience in driving improvements, developing scalable systems, and enhancing customer experiences through automation and innovation.Key job responsibilitiesProduction Support & Incident Management: • Ensure system reliability, manage incidents, troubleshoot issues, and resolve them swiftly to minimize downtime and impact. • System Monitoring & Observability: • Implement comprehensive monitoring systems, track performance metrics, and address anomalies proactively. • Infrastructure Automation & Optimization: • Automate infrastructure processes, manage continuous deployment, and ensure efficient resource allocation to support large-scale systems. • Security Compliance: • Work with security teams to ensure systems meet compliance standards, addressing vulnerabilities promptly. • Chaos Engineering & Resiliency: • Implement chaos engineering practices in non-production environments to test system resilience and enhance system robustness. • Tool Development & Data Insights: • Develop internal tools for automation, data analysis, reporting, and publishing insights that drive business decisions. • Collaboration & Communication: • Work closely with cross-functional teams (Development, QA, Operations) to ensure smooth production workflows and deliver software improvements. • Customer Insights & Engagement: • Create systems to aggregate, analyze, and publish customer feedback, providing actionable insights to engineering and product teams. • Team Roadmap & Strategy: • Contribute to the strategic roadmap by identifying, prioritizing, and executing projects that deliver high impact for the team and stakeholders. • Managing Ambiguity: • Understand complex technologies and diverse customer use cases to generate solutions that enhance customer experiences.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- 5+ years of DevOps or SysOps in a large-scale software development environment experience ...

Annapurna Labs, is an organization within AWS, that is responsible for building innovation in silicon and software for AWS customers. With development centers in the U.S. and Israel, Annapurna is at the forefront of innovation by combining cloud scale with the world’s most talented engineers. The Annapurna team covers multiple disciplines including silicon engineering, hardware design and verification, software, and operations. Because of Annapurna's breadth of talent, we’ve been able to improve AWS cloud infrastructure in networking and security with products such as AWS Nitro, Enhanced Network Adapter (ENA), and Elastic Fabric Adapter (EFA), in compute with AWS Graviton and F1 EC2 Instances, in machine learning with AWS Neuron, Inferentia and Trainium ML Accelerators, and in storage with scalable NVMe.As part of Annapurna Labs Infrastructure team, you’ll have the opportunity to invent the next generation of cloud computing infrastructure. You’ll experience what it’s like to work in a fast-paced, innovative, and start-up like environment filled with some of the brightest minds in the industry. The work we do is not only cutting-edge and internet-scale but also deeply important to our customers. The team's infrastructure is used to design and build every component of our hardware and software to come together into products that our customers use for accelerated computing: either Machine Learning acceleration, or FPGA acceleration. As member of the Cloud-Scale Machine Learning Acceleration Infrastructure team you’ll be responsible for designing and supporting enterprise-scale infrastructure. Infrastructure is the hardware, software, and networks used to develop, test, monitor, control, or support internal engineering teams. You will be responsible for the design, implementation and quality of services you deliver. The ideal candidate will draw upon technical background, critical thinking, and problem-solving skills that provides innovative solutions to support development teams. The candidate should be open to new challenges, extremely good at multi-tasking, innovative, creative, self-directed and a great team player. Candidates should drive continuous process improvement, and collaborate effectively with cross-functional teams to solve problems and implement new solutions. You’ll provide leadership in the application of new technologies to large scale deployments in a continuous effort to deliver a world-class customer experience. This is a fast-paced, intellectually challenging position, and you’ll work with thought-leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve our products' performance, quality and cost. We’re changing an industry, and we want individuals who are ready for this challenge andwant to reach beyond what is possible today. If you want a career that makes an impact, allows you to invent, and have first-hand visibility into how your implementations delight customers, then we have a role for you. If you're interested in being on a team that is "building a complete product" from inception to delighted customers, Annapurna is a fantastic choice.Join us in creating the most advanced Machine Learning Accelerators in the world!Key job responsibilitiesThe Systems Development Engineering role involves developing a broad range of skills. The engineer leverages their Linux skills to troubleshoot, innovate fixes and workarounds, keep software up-to-date and provide data and metrics that help manage our services. They draw on their networking knowledge to design networks, develop network monitoring and troubleshoot network connectivity issues. They communicate clearly and collaborate with others to deliver results. They are self-starters, comfortable dealing with ambiguity and change. They are customer-obsessed, always looking to understand customer pain points and find resolutions quickly and completely.You will need to lead across teams to develop and execute in-depth infrastructure plans that enables your customers, the engineering teams doing the development of the Machine Learning Acceleration product family. You will dive deep to solve critical infrastructure issues involving networking, high performance compute clusters, infrastructure automation of hardware/software/firmware testing, and ASIC/EDA development. You will influence within your team, your customers and AWS service teams to help drive and develop the technical implementation for overall infrastructure designs. You will identify and implement process improvements which improve your team’s agility and operations, including improvements to design, automation, development, test or operations. You will define new mechanisms that execute system health monitoring, diagnostics, repair, and automation. You will develop, document and update operational runbooks as you participate in on-call rotations. A day in the lifeEach day you will work with the best engineers in the industry developing Machine Learning Accelerators. Work backwards from your customers to develop cloud and on-premise infrastructure requirements.Deliver to your customers the on-premises infrastructure that meets their needs.Take ownership for testing, deployments and measuring infrastructure healthSupport silicon development workflows, including: ATE testers, Emulators and Lab debug equipmentDefine building infrastructure requirements for labs and server rooms. Act as liaison to contractors and vendors for infrastructure.Measure your customer’s productivity and take responsibility for the quality of your serviceOn-site in Austin, Texas, you will be apart of the team that develops custom silicon as the owner of the infrastructure that enables this innovation. Take a look inside our labs to see what you will learn at Annapurna Labs: https://www.aboutamazon.com/news/aws/take-a-look-inside-the-lab-where-aws-makes-custom-chipshttps://youtu.be/rViVFrQg4HkBASIC QUALIFICATIONS- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of non-internship professional software development experience- 3+ years of systems development in an IT or data center environment experience- 3+ years of deploying and operating in a Linux/Unix environment experience- BS degree in Engineering or related field with 3+ years of IT, DevOps or systems infrastructure experience- Experience of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)- Experience with debugging complex issues with HW/SW, networking and storage systems ...

AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cutting-edge cloud computing offerings across the AWS portfolio.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.In Annapurna Labs we are at the forefront of hardware/software co-design not just in Amazon Web Services (AWS) but across the industry. The Machine Learning Fleet Operations Team is looking for candidates interested in diving deep into our "fleet" of Machine Learning servers deployed around the world. Do you like solving mysteries? Great! Figuring out what that light switch with no obvious function actually does? Me too! Are you wearing a smartwatch to monitor your sleep and activity over time to optimize your routines? You'll fit right in. Does the word exabyte excite you? Let's get to work. We are seeking an engineer who is comfortable debugging emergent problems in GPU and server hardware, writing scripts in languages such as Python, Bash and/or Golang, running large scale experiments on a fleet of complex hardware, developing data infrastructure and analyzing trends, and developing automation software to scale operations.Our team has end to end ownership of some of the most advanced server hardware in the world. We drive technical debug efforts and write truly massive scale autonomous software to monitor, optimize, and remediate machine learning hardware. Come join us!Key job responsibilities- Member of a team responsible for system remediation, operational excellence, and customer experience on bleeding edge ML products- Utilize data to root cause hardware failures and identify live trends on the most complex systems in AWS- Implement and improve system level testing across the product lifecycle- Develop software which can be maintained, improved upon, documented, tested, and reused- Dive deep on issues at the intersection of hardware and softwareA day in the lifeThe MLA Fleet Operations team was formed to maintain an exceptionally high quality bar for our fleet of advanced machine learning server products. We perfect the customer experience by developing scalable software for rapid incident response times and data visualization as well as diving deep into hardware issues as they arise. About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with Linux/Unix ...

Amazon Operations Technology is looking for an experienced System Development Engineer to join our CIA Connectivity Services team in Austin, TX. In this role you will be solving challenging problems and developing scalable, high-performing solutions that require minimal long term sustaining and development. Our team spans all global core services and infrastructure within the Operations Technology space; our systems span over 100,000 Amazonians and hundreds of thousands of IP enabled devices.Key job responsibilitiesIn this role:• You will partner with System Engineers, Network Engineers and Software Engineers globally to develop simple and efficient technology for our Fulfillment Centers and Transportation Sites. • You will work with a wide variety of technologies and projects that range from third party enterprise solutions to open source and proprietary inventions. • Technicians and Engineers worldwide will look to you for mentorship, guidance and solutions to complex business problems that are truly unique to Amazon. • We value performance, simplicity, and scalability in our designs. In your day-to-day work you will focus on automation of complex tasks to allow our business to scale with customer demand.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Amazon.com is seeking a Dev Ops Engineer to join a Fulfillment Optimization teams that helps to promise, plan and execute the delivery of millions of packages to customers worldwide faster and cheaper each day, while providing extraordinary customer experience from the website to doorstep delivery. Our systems handle million of requests per second and make business recommendations that impacts billions of dollars each year. With rapid expansion into new geographies, increasing complexity of the transportation network and expanding selection of products, the Fulfillment Optimization team builds solutions that scale and propel the business best in class technology innovationsWe are looking for passionate, hard-working, and talented Engineers who have experience supporting innovative, mission critical, high volume applications. You will have an enormous opportunity to work within multiple systems researching and identifying the common issues, and driving the teams towards resolution to have a positive impact on customer experience. This team provides 12x7 oncall support on a rotation basis schedule among the team members. Your solutions will impact our customers directly! This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. Your ability to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done would have direct impact on Amazon Supply Chain Optimization and Fulfillment network efficiency.Key job responsibilities• Troubleshoot documented issues and determine root cause• Manage trouble tickets through to resolution or escalation using existing documentation, procedures, and tools• Use technology to monitor security vulnerabilities and eliminate risks• Participate in automating tasks to increase efficiencies• Dive deeply into technical details, diagnose, and reproduce straightforward issues with Amazon technology products (e.g., services, tools, data solutions, etc.)• Experience working in an Agile environment using the Scrum methodologyAbout the teamThe Fulfillment Optimization (FO) Support team plays a crucial role in Amazon's supply chain operations. We invent and deliver software, and data science solutions that facilitate Customer Promise Speed, Order Planning and Fulfillment. FO DevOps team leverages data, process improvement, and innovative technologies to provide comprehensive engineering excellence services/solutions across FO’s product portfolios. The team is responsible for FO Services as front-line support, and plays a central role to organization’s success. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

The Amazon Managed Edge Compute (MEC) team is working on building a highly scalable unified management solution to manage, and report on Amazon's global fleet of compute devices across Amazon's fulfillment centers. Hundreds of thousands of Amazon Associates rely upon these devices to deliver shipments to Amazon retail customers. We provide our critical services in thousands of facilities ranging from Amazon's smallest last-mile emerging market delivery stations to 1M+ square foot robotic facilities.We are looking for a talented System Development Engineer to invent new solutions to improve our speed, scale, and efficiency. You will be joining a team that is developing a unified management solution that will be deployed across the entire fleet of compute units, testing frameworks, and improving reporting to enable complex data-driven decisions with globally impacting scope. Our AWS-based services enable Amazon's software, systems, and operations teams to use the latest technologies in our facilities. We build for performance, availability, security, and cost.Key job responsibilities- Develop applications, services and automation for Linux systems- Implement new features and enhance existing products- Troubleshoot issues and help resolve customer problems- Stay up to date on relevant technologies and best practicesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Lead a central support team optimizing Amazon's fulfillment processes for speed, efficiency, and reliability. Oversee critical systems determining customer promises, and optimal fulfillment plans to meet the Promise. You'll have technical ownership of application support operations in a demanding environment. You'll lead a team of DevOps engineers managing mission-critical systems, driving improvements and operational efficiency.The ideal candidate has experience managing software support organizations, strong customer focus, and excellent project management skills. You'll collaborate across teams to achieve Operational Excellence and scale our business. Drive internal projects, build custom tools, and create operational run-books. Serve as a customer ambassador in engineering, ensuring customer-centric solutions.Partner with development teams to build reliability into code and scale operations. Continuously improve processes, eliminate waste, and drive productivity gains in large-scale distributed systems. Articulate achievements through data and drive data-driven decision-making. Join us in revolutionizing customer service and setting new standards for operational excellence in e-commerce.Key job responsibilities• Manage and develop a team of talented DevOps engineers to foster a culture of innovation and excellence.• Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements• Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions• Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS• Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in-house tools• Build tools and automations to optimize the system, simplify processes, etc.BASIC QUALIFICATIONS- Bachelor of Science in Computer Science, Engineering, Mathematics or equivalent work experience- 7+ years of Software Development or Systems experience, including hands-on development work and object-oriented design- 3+ years of proven track record of high-scale hiring and talent management on teams of multiple disciplines/job families- Systems engineering experience (e.g., virtualization, hardware design, operating system tuning), experience building scalable infrastructure software or distributed systems- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations ...

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. AWS has the broadest and deepest set of machine learning and AI services for our customers’ businesses.Annapurna Labs part of AWS is seeking highly experienced Hardware Test Engineers, System Test Engineers, Manufacturing Test Engineers, and System Validation Engineers to enable high quality and efficient testing for the next generation of our cloud server platforms. Our success depends on our world-class infrastructure as we are handling massive scale and rapid integration of emergent technologies. As a member of the Machine Learning Acceleration team you will be responsible for the enablement and improvement of our system level manufacturing environment.You will work on developing tests that ensure functionality and capability of our custom hardware used in the AWS server fleet. You will develop expertise in the top-to-bottom functionality of the entire system as well as the intended customer applications and stress the system from a customer perspective. You will work together with other engineering teams to develop, maintain, and improve manufacturing test code for new and existing products. You’ll work with both high-level and low-level operating system constructs to create first-boot images for products in manufacturing. You will develop and maintain the deployment and distribution system to ensure that our manufacturing partners have access to appropriate versions of our software as soon as it’s available. You will respond to new issues raised by our manufacturing partners, analyze logs and failures, and then develop and deploy solutions to those issues. You will develop documentation as well as testing and debug procedures for our manufacturing partners to follow. Key job responsibilities- Enable and maintain mass volume production testing, working with our ODMs and JDMs to verify stable high-quality execution- Drive ODM and JDM deliveries to ensure production manufacturing quality- Identify and develop tests needed to enhance coverage and increase failure granularity.- Debug test hardware and software used for system level and server level mass production- Develop manufacturing tests to exercise hw components and collect data for large scale analysisWe are open to hiring candidates to work out of one of the following locations:Austin, TX, USABASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering or Computer Engineering- 4 + years of experience developing embedded systems code and hardware interfaces (I2C, UART, SPI, JTAG, PCIe, etc.)- Experience with Python, BASH or other scripting language- Experience analyzing yield and bin pareto- Experience working with system management components (BMC, BIOS, CPLD, etc)- Experience with debugging and root cause investigations using hardware schematics and tools such as logic analyzers- Strong background working in UNIX environments ...

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.The validation team is at the forefront of the hardware lifecycle and supports the project at every step, from emulation, through initial bringup and validation, and even integration of customer feedback into tools and workloads. We are looking for a Software Development Engineer II to join the validation team and ensure our newest hardware will delight customers!Key job responsibilitiesKey job responsibilities- Develop chip-level and system-level validation plans focused on customer needs- Develop workloads and tools to enable validation, tested using emulation environments- Execute validation plans, debug failures, and communicate with key project stakeholders- Enable other teams to use workloads and tools for other parts of the projects such as characterization.- Teach and share debug strategies with the larger teamAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Reliability, Maintenance, and Engineering (RME) Central Services is hiring for Systems Engineers!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The System Development Engineer position provides proactive technical support for fulfillment operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. DUTIES AND RESPONSIBILITIES: - Coordinate and plan work activities for the site Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams. - Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation. - Understand, maintain and troubleshoot material handling control systems, including programmable logic controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems. - Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all Amazon business units. - Act as first level escalation support for the site Control Systems Engineers during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building. - Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. - Mentor CSEs, CSLs and CSTs within your assigned building. - Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents. - Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems. - Perform, utilize, and provide analysis to assess material handling system performance. - Partner with Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building. - Utilize network support resources for guidance and assistance, and provide assistance to peers, as needed. - Communicate technical issues and project timelines with building leadership, operations and the maintenance team. - Assist with skill assessments for the Technical positions within site maintenance teams. - Handle flexible workload which may come from management or operations. - Travel up to 70%A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

We are a passionate team of doers that apply cutting-edge advances in Supply Chain technology to solve real-world problems and transform our customers’ experiences in ways we can’t even imagine yet. As an Technical Solutions Architect, Supply Chain Technology, you will be working with a unique and gifted team and partnering with cross-functional teams. You will be primarily responsible for designing, developing and implementing and maintaining the ERP extensions and customizations, working with the EBS tech spec along with AWS components like React, Node JS and JavaScript.You will be a catalyst for effective teamwork, communication, collaboration and commitment, and will invent mechanisms and processes for speed and scale in our context. Our fast-paced team offers great opportunities for self-driven and results-oriented individuals who are not afraid of big challenges, love to innovate, are focused on excellent customer experiences, and can successfully complex drive programs from start to finish.Key job responsibilitiesIn this role, you will:• Design, build and extend applications. Design and develop solutions and maintain multiple applications within the Oracle e-business suite and open source technologies as required. • Develop technical specifications. • Configure standard applications. • Modify standard forms and reports. • Develop new forms and reports. • Develop interfaces in and out of the e-business suite. • End-user support for multiple applications in multiple geographies. • Support high critical production issues as part of on call team. • This may outside of normal business hours.A day in the lifeOn any given day, you will be working on a wide array of tasks, for example, data set creation, UI creation, SQL tuning, data extraction, dashboard creation, report creation and deep dives on data issues. The source data will be Oracle ERP and expert knowledge of the Oracle ERP architecture and table structure will ensure ensure a quick turnaround. Your customers will be expect you to be knowledgeable about both Oracle ERP and extensions to Oracle ERP.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou will be a member of the Engineering team whose mission is to delight customers in their use of Oracle ERP via functionality and ease of use. We are looking for team members who can ask probing questions when dealing with customers and at the same time, delight the customers with a quick turnaround. New ideas are always welcomed as well as the willingness to be a team player.BASIC QUALIFICATIONS• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience• Experience with Oracle PL / SQL, RICEFW• Experience in EBS forms and related application development technologies• Technical development of Reports, Integrations, Extensions, Workflows and other technical components• 6+ years of experience in 3+ of the following disciplines: Cloud integration, Middleware, API, Supply chain, information solution or technical architecture• 3+ years’ experience in technical project or program management• Proven facilitation, influence, leadership, and negotiation skills• Excellent verbal and written communication at all levels of the organization ...

We are looking for a self-motivated Technical Program Manager (TPM) with strong interpersonal skills and experience leading large scale initiatives. The successful candidate will manage technical projects and workstreams within our systems and software engineering group, maintain critical services used by tens of thousands of Amazonian teams, and drive new innovation by working with customers to develop greenfield solutions for Amazon's evolving needs.Enterprise Engineering is an internal IT organization dedicated to improving the productivity of all Amazon employees through well scaled, highly available enterprise solutions. As Amazon meets the challenges of constant growth, Enterprise Engineering is the key organization that will ensure Amazon's productivity platform needs are well integrated, streamlined, and effective for driving business results. As a Technical Program Manager (TPM), you will be responsible for driving and delivering multiple complex projects simultaneously. In this role, you will provide project leadership, anticipate bottlenecks, mitigate project risks, quantify the impact of making tradeoffs, and balance business needs against technical constraints. You will provide technical leadership that gets software applications built and integrated into the AWS ecosystem. You will work closely with stakeholders across various design, software and business teams to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps.Our ideal candidate will have a strong PM/TPM background, with demonstrated experience leading cross-organizational technical program management of Cloud infrastructure & DevOps projects, and will have a deep technical background in building services in Cloud leveraged by many.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedule ...

Third Party Security (TPS) is looking for a highly motivated Technical Program Manager. TPS is responsible for assessing the security of third party's who get access to Amazon’s data, to determine if the third party meets Amazon’s security bar. The TPS team handles global third party security assessments for the Amazon Stores Digital and Others (SDO) organization. If you enjoy working at scale in a rapidly changing environment and influencing the protection of our customers within a large global organization, this position will provide you with a challenging opportunity.Key tasks include:- Scope, plan, implement and deliver security projects and programs, and collaborate with Program Managers and senior leaders to align on strategic vision and goals.- Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met.- Collecting/reviewing data from multiple sources to develop solutions.- Building, evolving, and improving sustainable processes and measurement systems to ensure that security policy requirements are maintained.- Security knowledge on current threats, trends and mitigations.- Skilled in risk management, business risk analysis and making complex business/risk trade-off recommendations and decisions.- Demonstrated ability to work through ambiguity to detailed solutions.- Solid foundation in software engineering principles.About the teamWhy Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 2+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are a passionate team of doers that apply cutting-edge advances in Supply Chain technology to solve real-world problems and transform our customers’ experiences in ways we can’t even imagine yet. As an Technical Solutions Architect, Supply Chain Technology, you will be working with a unique and gifted team and partnering with cross-functional teams. You will be primarily responsible for designing, developing and implementing and maintaining the ERP extensions and customizations, working with the EBS tech spec along with AWS components like React, Node JS and JavaScript.You will be a catalyst for effective teamwork, communication, collaboration and commitment, and will invent mechanisms and processes for speed and scale in our context. Our fast-paced team offers great opportunities for self-driven and results-oriented individuals who are not afraid of big challenges, love to innovate, are focused on excellent customer experiences, and can successfully complex drive programs from start to finish.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience• Experience with Oracle PL / SQL, RICEFW• Experience in EBS forms and related application development technologies• Technical development of Reports, Integrations, Extensions, Workflows and other technical components• 6+ years of experience in 3+ of the following disciplines: Cloud integration, Middleware, API, Supply chain, information solution or technical architecture• 3+ years’ experience in technical project or program management• Proven facilitation, influence, leadership, and negotiation skills• Excellent verbal and written communication at all levels of the organization ...

Annapurna Labs designs silicon and software that accelerates innovation. Custom machine learning chips are at the heart of our Trainium machine learning instances, and we invite you to build them with us! We are looking for an infrastructure leader with a strong software engineering background.As an infrastructure leader in the Cloud-Scale Machine Learning Acceleration team, you’ll be responsible for building testing infrastructure for the development of Trainium chips. Key job responsibilities1. Design a framework to automate verification and validation tests for pre-silicon and silicon on multiple platforms (simulation, emulation, silicon prototypes, etc.).2. Implement software for different types of environments (embedded / x86).3. Build systems to collect and analyze test results and related test artifacts like logs.4. Build visual tracking tools for regression and coverage metrics.5. Drive integration in multiple teams and ensure the automation system scales with org needs.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- 3+ years of experience writing code to automate the management of Infrastructure services: Python, Perl, or Shell- Experience with Build Release Management Tools like Jenkins- Experience with Continuous Integration methodology ...

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing threat research and helping disseminate actionable intelligence to customers? Are you excited to help incident response teams by giving them unprecedented capability and agility? As a member of the Customer Incident Response Team (CIRT in the AWS Global Services Security organization, you will have the opportunity to apply your problem-solving and intelligence analysis skills to help customers respond to security incidents and increase the efficiency and productivity of AWS internal service teams. You will combine contextual knowledge with your analytical skills to gather information and monitor, assess, and report on risks that could affect external AWS customers. You'll also collaborate with internal AWS service teams to help develop new features, innovate with cutting-edge technologies, and explore new challenges...The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customersAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Key job responsibilities* Monitor networks, systems, and applications for security threats and anomalies * Analyze large datasets, logs, packet captures, and other data to detect patterns indicative of cyber threats* Research and analyze information from open source intelligence, social media, dark web forums, etc. to identify emerging cyber threats* Write comprehensive cyber threat reports and briefings to communicate threats, risks, and mitigation strategies to key stakeholders* Maintain up-to-date knowledge and understanding of threat actor groups, new attack techniques, malware variants, and other cybersecurity trends* Enrich threat data with additional context and insights to improve detection and response capabilities * Collaborate with security engineers to develop indicators of compromise and threat intelligence to enhance security monitoring capabilities* Collaborate with security engineers to develop indicators of compromise and threat intelligence to enhance security monitoring capabilities - Make recommendations for improving organizational security measures and policies based on current threat intelligence -* Automate the collection and processing of threat intelligence from multiple sources to enable real-time detection and analysis.* Make recommendations for improving organizational security measures and policies based on current threat intelligence* Automate the collection and processing of threat intelligence from multiple sources to enable real-time detection and analysis* Present cyber threat briefings to executives and technology leaders to convey cyber risks and influence strategic security decisions* Establish relationships with industry peers, law enforcement, government agencies and other partners to share cyber threat intelligence * Establish relationships with industry peers, law enforcement, government agencies and other partners to share cyber threat intelligence About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.BASIC QUALIFICATIONS- 1+ years of experience building/operating on the AWS platform- 2+ years of experience in technical IT security or related job role- 2+ years of experience performing threat analysis ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you have the passion to work in the AWS Water industry with a focus on water stewardship and sustainability efforts? Do you have the industry background, technical depth, and business development skills needed to help further establish AWS as the leader in the water industry?Amazon is seeking a self-starter to join the AWS Water team in pioneering the future for data center water supply in how AWS delivers water projects and partners with water utilities/companies across the United States. In this role, you will manage multiple, large scale and technically complex water infrastructure projects across multiple geographies by facilitating close collaboration between both internal and external stakeholders. Internally, responsibilities include large portfolio project management, reporting status, risks, mitigations and successes to leadership, as well as influencing multiple cross-functional partner teams in the overall data center water delivery business process. Externally, this role takes ownership of managing utility relationships, and contracting with the utility and/or Owner’s Engineer. The individual will be part of an integrated team to implement a fast scaling portfolio of water infrastructure projects that meets and exceeds AWS’ water program requirements, ultimately delivering projects on time, with tangible reliability and cost-saving results.The ideal candidate will have both a business and a technology background with demonstrated experience working with utilities and earning customer trust. Key job responsibilitiesThe Water Strategy Manager will be responsible for the following: - Support the development and execution of our water supply and infrastructure strategy for AWS data centers in multiple parts of the Americas- Work collaboratively with Amazon Infrastructure teams to support the development of strategic water sourcing opportunities for large-scale, multi-year development projects- Develop and negotiate terms for water and wastewater supply contracts with public and private utilities.- Analyze trends and regulations in the water space to proactively identify opportunities that benefit AWS or the datacenter industry.- Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives that support growth and development and water sustainability programming.- Manage water projects against plans and objectives to ensure commitments are met, delivering against cost savings goals.- Be a passionate self-starter.- Work on concurrent projects in multiple geographical regions.- Up to 30% travel requirements for project planning/delivery. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required - Economics/Planning/Engineering/Business - 8+ years of project-related experience working with local or state government agencies, utilities, land entitlement or site development due diligence, and permitting entities. - 5+ years' work experience managing multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills and ability to recommend actionable decisions with limited/uncertain data. - 5+ years cultivating strong relationships with diverse set of internal and externals stakeholders and ability to communicate key messages to leadership.- Experience building relationships and working with industry stakeholders, such as utilities and regional planning agencies. ...

OpsTech Networks-Wireless Architecture team owns defining and delivering next generation solutions to solve tomorrows problems before they impact our customer's fulfillment centers and transportation sites, worldwide. These wireless solutions are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers.The Wireless Network Development Engineer will leverage in-depth knowledge of Wireless networking engineering and operational practices to develop the organizational technical strategy used to ensure improved availability one of the largest wireless networks globally. The candidate will partner with Software, Operations, and Engineering teams, to define, build, and automate the future solutions which will enable faster, scalable management, globally. You will Identify themes and areas of improvement and deliver the software and design changes needed to affect change, through collaboration by partnering with peer teams, coaching less tenured engineers to deliver on your behalf, or executing on your own.Our team has a broad scope covering multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.Key job responsibilities• Identifying, developing, and delivering technical solutions that improve the availability of our wireless network technologies.• Partner with peer teams to collectively understand the customer problems and find technological solutions utilizing wired networking technologies.• Define and meter the availability of our existing and future network solutions, ensuring they meet or exceed the needs of our customers.• Identify and deliver solutions that reduce operational impact to customers and enable them with scalable, resilient, and cost optimized services.• Dive Deep on complex problems that identify root causes of our customer impacts, developing and delivering corrective actions.• Evaluating new technologies, lab testing, proof of concept (PoC), run books definition, and pilot deployment.• Innovate and automate infrastructure testing, deployment, operations, and life cycle management• Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely.• Be a part of Global organization that provides 24x7 escalation service on shift rotation basis. Some night and weekend coverage may be required.• Effectively contribute to hiring and developing top talent at Amazon• Develop automation to resolve wireless network failures• Investigate challenging problems to identify root cause and make recommendations for improving the customers experience on Wifi.• Create and update the wireless network design to improve reliability• Mitigate and Solve Network Availability Risks• Partner with peer networking teams on overall network design to provide feedback and improvements from the wireless network perspective.• Participate in an on call rotation• Implement metrics to measure wireless availability and identify performance risksA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur team has a broad scope supporting multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.BASIC QUALIFICATIONS- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 5+ years practical relevant experience -Wifi or other managed RF networks operations and engineering- Deep understanding of IP network fundamentals and packet capture analysis- Analytical skills ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA!Within the GenAI/ML Specialist organization, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q Business. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world’s most customer obsessed technical teams can make history.Key job responsibilities* Serve as a specialist advisor for Amazon Q Business, developing scalable best practices and educating the broader community* Assist customers in building production-ready solutions, including complex integrations with existing systems* Engage with customer executives to shape technology strategy and envision innovative solutions* Drive high-level discussions across organizations, represent the company at conferences, and communicate effectively to diverse audiences* Support new service launches, incubate new business, and influence product roadmap through close collaboration with internal teams and external customersAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...