Dallas

At MHLS, we’re looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. The selected candidate will be responsible for managing operational KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to ensure effective management of the incoming and outbound phone, chat and email volumes by analyzing forecast details from Economists team and drafting way forward plans in terms of peak readiness, HC hiring etc. The position will have high visibility to all the operations teams from Costa Rica, the US and India.Position Responsibilities:• To Analyze HC requirement based on recent volumes, trends and reporting it to LT team for visibility and discussion• Monitoring real-time performance, adjusts off-line activities and provide guidance to leadership to ensure a consistent customer experience• Ensure that Operational metrics like service levels, occupancy, PTL, utilization etc. are being met by all Orgs/skills at daily level• Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights on WBR/MBR/YBR narratives• To liaise with all network POCs (WFM and Ops) for owned Org/skill and work on gaps/opportunity areas which may impact operational metrics• To ensure timely closure on all planning related activities like training & QA requests, optional and mandatory holidays planning, Shift rollovers, BCP planning etc.• To ensure capacity alignment (schedule) is based on expected volume and take necessary actions in case of short term deficits• To mentor and develop fellow RTAs with all WFM required skills and knowledge• To deep dive and provide insights on metric misses with factual callouts and path to greens (PTGs)• To ensure expected processes are followed by Operations, invent & simplify current processes to remove waste or non-value enablersExperience/Skills • Strong understanding of MHLS business and events impacting business• Strong numerical and analytical skills• Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances• Demonstrated ability to communicate effectively in a multi-cultural environment• Demonstrated ability to work under pressure• Demonstrated effective time management skills• Ability to effectively interact with employees at all levels of the organization• Ability to maintain confidentiality• Demonstrates effective communication and public speaking skills• Able to give and receive feedback effectively• Positive and enthusiastic work ethic• Demonstrates resilience, drive and ownership for own personal development• Strong attention to detail• Ability to multitaskBasic qualifications 5+ years of WFM Management experience resources Experience in contact center operations Bachelor's degree Solid proven experience in a live queue contacts environment Solid proven experience using contact center technology High proficiency in Microsoft Excel Experience in Contact Center Operations Exceptional analytical skillsPreferred qualifications 5+ years of Human Resources experience BASIC QUALIFICATIONS- 3+ years of human resources experience- Experience with HR processes and systems ...

Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000 ? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? As an Principal Account Manager for Manufacturing and Automotive you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include driving revenue, adoption, and market penetration in enterprise accounts. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. He/she should also be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly revenue targets. Roles & Responsibilities: - Drive revenue and market share in a defined territory or industry vertical. - Meet or exceed quarterly revenue targets. - Develop and execute against a comprehensive account/territory plan. - Create & articulate compelling value propositions around AWS services - Accelerate customer adoption - Maintain a robust sales pipeline - Work with partners to extend reach & drive adoption - Manage contract negotiations - Develop long-term strategic relationships with key accounts - Ensure customer satisfaction - Expect moderate travelAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 9+ years of technology related sales, business development or equivalent experience- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.We are seeking a Security Risk Manager from diverse backgrounds, who are creative problem solvers and passionate about delivering solutions that improve both user experience and security while meeting internal and external standards and compliance requirements. In this role, you will work across many stakeholders to design solutions that meet global industry standards and regulatory requirements. As part of the team, you will identify industry requirements, evaluate compliance requests, and deliver results that demonstrate the effectiveness of Amazon's internal security controls. In this highly visible role, you will partner with stakeholders across Amazon to execute a risk management approach, identify risks, and act as a thought leader who recommends and leads risk mitigation strategies with system and product owners across Amazon Business. You’ll apply your creative problem-solving skills and work with service teams and partner security teams to provide assurance to customers, as well as, design, build, and execute high-impact security or compliance programs.Key job responsibilitiesYou will be responsible for a set of long-term security outcomes. Your day-to-day job responsibilities will include: • Building ISO 27001, SOC2, and other security and privacy certifications and attestation programs, identifying applicable security controls, assessing compliance gaps and readiness, developing remediation strategies, and driving remediation activities to completion;• Driving certifications and assessments programs by liaising with external auditors and other Amazon security teams, articulating control implementation and impact, and establishing considerations for applying security, privacy, and compliance concepts to a technical cloud environment; • Developing and implementing comprehensive security risk management strategies and frameworks to proactively identify, assess, mitigate and monitor security risks to the organization.• Overseeing the organization's security risk management program, including conducting risk assessments, threat analysis, and vulnerability testing.• Delivering recommendations and risk interpretations in a clear, concise and audience-specific format • Developing broad domain and technical knowledge in AWS and Amazon security solutions including the operational processes and controls in place that support InfoSec compliance programs;• Communicating to key stakeholders and leadership the operational processes around Amazon security practices and how controls are implemented across the environment;• Communicating to leadership key risks and areas of program improvement, as well as, seek diverse opinions and coordinate improvement efforts;• Working closely with engineering, compliance, security, and Legal teams to meet compliance and regulatory requirements and design compliance solutions;• Serving as a subject matter expert and advisor on complex security risk issues.BASIC QUALIFICATIONS• Bachelor’s Degree in Computer Science, Information Systems Management, Cyber Security, Mathematics, Accounting/Auditing, or other related fields• 10+ years of experience in security risk management, regulatory, or compliance role, preferably in a large, complex organization.• Knowledge of risk management methods and industry best practices.• 5+ years of experience in performing implementation and technical audits/assessments in direct support of a major compliance effort (e.g., ISO 27001, SOC 2, or NIST 800 series frameworks)• CISSP, CISA, CISM, CIA or other comparable security controls or audit certifications• Analytical decision making with a demonstrated ability problem solve, make decisions in complex situations and drive issues to completion.• Proven history of working effectively across cross-functional teams and business functions to drive positive change. ...

Come be a part of a rapidly growing $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.About the Role: We are seeking a highly experienced and strategic Principal Technical Program Manager to lead our Security Operations initiatives, with a primary focus on SecOps and fraud risk management. This pivotal role will be responsible for driving the development, implementation, and optimization of our security operations to protect our company, customers, and assets from evolving cyber threats and fraudulent activities.A successful candidate will have a mix of deep technical security knowledge, effective communication, and a demonstrated track record of successful complex and large-scale project deliveries. We are looking for leaders who like to solve problems and remove obstacles. If you enjoy leading cross-functional teams of engineers, developers and program managers, and you are skilled at organizing, driving, and communicating laterally and upwards, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. Every day, you will have the opportunity to engage with systems that are at the cutting edge of technology.Key job responsibilities• Lead and oversee complex, cross-functional security operations programs and initiatives, ensuring alignment with overall business objectives and risk management strategies.• Design, implement, and maintain robust SecOps processes, tools, and frameworks to enhance our security posture and operational efficiency.• Develop and execute a comprehensive fraud risk management strategy, including the implementation of advanced fraud detection and prevention systems.• Collaborate with senior leadership, engineering teams, and other stakeholders to identify security gaps, prioritize initiatives, and drive continuous improvement in our security operations.• Manage and optimize the incident response process, ensuring rapid and effective handling of security incidents and potential fraud cases.• Lead the integration of security tools and technologies into our existing infrastructure, focusing on automation and scalability.• Establish and track key performance indicators (KPIs) for security operations and fraud prevention, providing regular reports and insights to executive leadership.• Stay abreast of emerging security threats, fraud trends, and industry best practices, incorporating this knowledge into our security strategy.• Mentor and develop team members, fostering a culture of security awareness and continuous learning.• Manage relationships with cross organizational partners, ensuring alignment with our security objectives and compliance requirements.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- Bachelor's degree in Computer Science, Information Security, or a related field; Master's degree preferred- 10+ years of experience in information security- 5+ years’ experience in at least two of the following areas: threat intelligence, security engineering, data mining, information security, security operations/incident response, cyber-crime investigations or intelligence, fraud prevention, cyber threat hunting ...

Customer Service Security is the first line of defense protecting our Customers and their interests from technical & malicious adversaries, seeking to steal their data and/or cause them harm. We are looking for Security Engineers who are ready to take on a front-line role in addressing security issues facing the largest Customer Service operation in the world, where customer obsession equals protection. Security issues at this scale and speed require a passion for engineering robust solutions to complex security challenges, as well as the ability to quickly design and build solutions to address them.CS Security is looking for Security Engineers to ensure that our Customer protection is always the priority. We drive incidents to the highest standards, to maintain and enhance internal and external customer trust. If you enjoy analyzing, engineering and architecting solutions to deliver results faster, and you are skilled at investigating security issues and new threat scenarios, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. A successful candidate will have a good mix of deep technical knowledge and a demonstrated background in Security Engineering and Architecture activities. Key Responsibilities include: - Serve as a Subject Matter Expert (SME) on the incident response & technical investigation lifecycle, owning the deep dive and coordination to turn data into information. - Respond to Incidents in a timely manner, providing leadership & guidance to all security analysts. - Conduct deep-dive investigations into threat and fraud abuse reports and detections - Influence service teams across Amazon to develop systems and processes with security best practices. - Attend internal and external training regarding security engineering and response. - Find opportunities to improve from large-scale security incident investigations. - Participate in or lead post-mortem analyses. - Design & Build security-related services for internal customers. - Develop and mentor other security engineers, analysts, investigators, and software developers.Key job responsibilities - Serve as a Subject Matter Expert (SME) on the incident response & technical investigation lifecycle, owning the deep dive and coordination to turn data into information. - Respond to Incidents in a timely manner, providing leadership & guidance to all security analysts. - Conduct deep-dive investigations into threat and fraud abuse reports and detections - Influence service teams across Amazon to develop systems and processes with security best practices. - Attend internal and external training regarding security engineering and response. - Find opportunities to improve from large-scale security incident investigations. - Participate in or lead post-mortem analyses. - Design & Build security-related services for internal customers. - Develop and mentor other security engineers, analysts, investigators, and software developers.About the teamABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science, Engineering, related discipline, or equivalent experience- 5+ years of work in related technical roles (such as threat hunting, threat intelligence, security data analysis, etc.)- 3+ years of experience with cloud technologies (AWS preferred, Azure, Google Cloud, etc)- 3+ years of experience using data analysis tools and technologies, such as SQL, Jupyter, R, Python- 3+ years of experience with incident handling/response, active attacks / live scenarios / applied computer security ...

Stores Vendor Information Security Assurance (VISA) is seeking a well-rounded Security Engineer with experience across multiple domains to uphold and emulate the Amazon security bar for highest impacting third-party partners. The Stores VISA team is responsible for driving ongoing visibility to the security posture of third-party partners within the Stores Business Security Team (BST) and corresponding business organization. There are roughly over 7700 third party partners in Stores alone. The Security Engineer helps to qualify and prioritize security posture of our highest impacting partners and ensure security assessments and continuous monitoring are enabled.The Stores VISA Security Engineer must foster constructive dialogue and seek resolution when validating assessment evidence if/why third party partners are not meeting the security bar at Amazon. This role dives deep to understand the infrastructure of third party partners, how/when/why they access Amazon and Amazon customer data and enables controls and visibility to the proper function and efficiency of those controls in maintaining security standards.The VISA Security Engineer’s key responsibility will be to explore new areas of business the Stores VISA program will support. This will include building continuous monitoring capabilities across each vertical including 1) internal business intelligence - identifying the source, network or proposed solution to gain visibility, 2) identifying and leveraging external business intelligence resources effectively, and 3) correlating assessment data both at on boarding and reassessment data into centralized tooling with intuitive triggers to inform how and when a deep dive assessment is needed to secure the business or increase security posture.The ideal candidate for this role has a deep understanding of network security, secure by design, and experience with scaling and enabling secure expansion. The Stores VISA Security Engineer is sought out as a resource for both the Stores VISA organization including Technical and Non-technical peers but more importantly business stakeholders and corresponding security engineering teams across the BSTs we support and engage on a regular basis. Candidates will have the combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks across building, integrating, validation of evidence and review, and strategic third party security strategy.You will have the ability to learn new technology concepts quickly and strategize and build integration points. You are someone who is curious and known for diving deep into subject matter, taking ownership, and encouraging innovative and pragmatic solutions to complex problems. In addition, you will have solid business judgment, enthusiasm for risk management, the ability to gain trust and respect of business leaders, and the capability to guide a fast-paced organization to the right results. This position will be based out of Dallas, Texas and may require potential international travel.Key job responsibilities Building, evolving, and improving sustainable processes and measurement systems to ensure that security controls are visible and integrated into Stores VISA metrics, reporting, and continuous monitoring.* Establishing the appropriate triggers and building automated mechanisms to inform if/why a deep dive, targeted assessment is needed* Partner and engage with threat intelligence teams across Stores and Stores BST to determine and own Stores VISA role in Incident Response and enable visibility to reporting across threat activities related to high impact partners supported.*Provides security input for assessment reporting and responses to findings and/or evidence for security engineering review to help 3P partners mitigate identified security findings and/or recommendations system or service.* Delivers independently within the team, with limited guidance.* Acting as subject matter expert and representative of the Amazon security bar for assessments at scale* Collecting/reviewing data and evidences from multiple sources to assess third party partner security posture.* Contribute to the long-term and short-term security strategy to ensure that third party related services are designed and running securely.*Identifies insights and cross-functional opportunities to address security issues systemically through automated mechanisms, or enhanced controls, and delivers appropriate outcomes.* Positively impacts builder experience for the BSTs we support.* Reviewing exceptions to policy and determining risk and impact.* Serving as an advisor on security & compliance issues for Stores VISA and Stores BST Security engineering.* Maintaining a broad understanding of the global regulatory landscape impacting Amazon.* Advising project and legal teams on ensuring the required security terms are in contracts and participate in contract negotiations with sensitive external partners at a global level.* Determining strategy for highly sensitive and/or high-profile assessments.* Maintaining metrics on partner security and compliance status including liaison with Integrated Risk Management program (assessment tooling).*Identification for internal business intelligence sources, leading integration for ongoing visibility related to assessment findings, remediation, and external business intelligence sources.* Travel may be required to perform deep dive VISA assessments.About the teamABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s degree in Information Security, Computer Science, Risk Management, Engineering, Math, Statistics or related discipline, or additional equivalent technology experience- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- 5+ years of experience in identifying security issues and risks, and developing mitigation plans- 3+ years of experience in one or more of the following areas: identity and access management, cryptography, web and network protocols, data structures and algorithms, software development, threat modelling, pen tests, or vulnerability assessments- 2+ years experience analyzing diverse and large datasets using SQL or other analytical tools ...

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The Amazon Web Services (AWS) Sales, Marketing, and Global Services (SMGS) mission is to enable the AWS field organization to be the most efficient and effective in the world. Our SMGS Security Escalations team builds and maintains org-wide mechanisms to inspect security within SMGS. We identify security challenges, catalyze action to build or improve security mechanisms, and measure security outcomes within SMGS in order to achieve the security outcomes that AWS customers expect. SMGS is looking for a talented Security Engineer, Incident Response who possesses a strong expertise in software and systems, combined with a genuine enthusiasm for security and cloud computing.SMGS makes broad use of AWS platforms and technologies including cloud services, identity and access management, big data and analytics, all operating at massive scale with consistent growth. SMGS Security helps internal teams with each step of deployment and leads inspection of SMGS’s security posture. Our highly collaborative team is committed to each team member’s growth as our business and team grows. We require engineers to work tactically with both internal and external stakeholders to solve security challenges at massive scale, and to think strategically to develop and implement changes to drive automation, scalability and continuous progress for the organization.This role will provide career growth opportunities as you gain new security skills in the course of your work. The Security Engineer role in SMGS Security Escalations has two key aspects: on-call operational excellence and capability development. Security engineers in SMGS have an opportunity to experiment, learn, build tools, and work with teams building new technology and services at massive scale. Security engineers at all levels have the opportunity to learn from and be mentored by those who are building and securing our cutting-edge services. A security engineer is also expected to be a mentor for others and be a trusted security advisor within the organizationA Security Engineer at Amazon is expected to have technical expertise in multiple domains and provide significant contributions to the SMGS Security team and to multiple groups throughout Amazon. Security Engineers are expected to take a technically-applied role in assessing and responding to security issues affecting our SMGS services and customers. This role requires a security engineer that can be recognized as an expert within SMGS Security and by teams throughout AWS, while being able to apply security engineering best practices in a broad range of technical areas. The SMGS Security team is looking for a focused Security Engineer who can take on a leadership role in responding to security issues across the largest cloud provider in the world. You must thrive in high-pressure situations, think like both an attacker and defender, and drive relevant teams to take the right actions in the right time frames to mitigate risks.We are looking for someone who can balance technical risks against business risks and consistently drive for the right results. You must have the passion for engineering novel solutions to complex security challenges, and recognize and fill gaps in capabilities. The ability to quickly design and build internal-facing tools that enable scaled programmatic automation is a plus.Up to 10% travel expected. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities* Confidently and intelligently respond to security incidents. Design and prioritize changes to prevent reoccurrence.* Design and coordinate cohesive responses to security events that involve multiple teams across the organization.* Build internal security utilities and tools that enable your security team to operate at high speed and wide scale.* Evaluate the impact to the organization of current security trends, advisories, publications, and academic research. Coordinate responses across SMGS teams to do the right thing for our customers and our organization.* Ability to communicate effectively at multiple levels of sensitivity, and multiple audiences.* Recognize, adopt and instill the best practices in security engineering fields throughout the organization: development, cryptography, network security, security operations, incident response, security intelligence.* Provide subject matter expertise on architecture, authentication and system security.* Fulfill regular on-call responsibilities.About the teamOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Why AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience performing security investigations, penetration testing and/or incident response in the context of large organizations- Experience using big data analytics and orchestration to address security challenges- Experience with at least one modern language such as Java, Go, TypeScript, Python, Rust and security code review ...

Amazon is continuously innovating new services and features for our customers. Our engineers invent, build, and sometimes break things to make them easier, faster, better, and more cost-effective. However, no matter what we’re building – from websites to web services, AR to AI, drones to devices – security is always our top priority. The Amazon Application Security team focuses on working with our builders to provide experiences that our customers can trust. That means constantly learning new things and solving complex problems to protect the safety, security, and privacy of billions of lives on a global scale.At Amazon, you’ll be working with the best minds in technology and security. Learn and be curious here, and accelerate your career growth. You can take pride in knowing that your work is meaningful, having a positive impact on others and making the world a better place.We are looking for an experienced security leader to join the Application Security team. As a security leader, you will own building and managing a team of security engineers, fostering a strong team culture. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team. Passion and discipline around cloud computing is critical, as is a high level of ownership and accountability.As a manager on our team, you will lead a team of top-notch application security engineers to solve interesting security challenges that arise when Amazon invents new technologies. You’ll help them develop their skills and their careers as you tackle those challenges and contribute to Amazon’s overall security and privacy strategy.Key job responsibilities- You will lead, manage, and develop a team of Security Engineers and Technical Program Managers responsible for Application Security (AppSec) of Amazon services.- You will lead the strategic direction and evolution of the Application Security review team/s, including setting goals and establishing priorities.- You will set the direction for the team by driving strategic initiatives, influencing leadership, key stakeholders, and partnering with teams throughout Amazon.- You will develop a healthy and collaborative culture and enable the team to deliver results.- You will lead effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.- You will improvements to internal program and process.- You will write and deliver high-quality documents for technical and non-technical audiences.- You will drive the adoption of security processes, automation, and tooling to improve operational efficiency.About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of experience leading, managing & developing high performance teams.- 3+ years of progressive experience within a software security team or similar operating environment with in-depth understanding of application security assessment methodologies such threat modeling, secure design reviews, secure code review, and penetration testing.- BA/BS in computer science, information security, related discipline, or equivalent work experience. ...

The Amazon Web Services (AWS) Healthcare & Life Sciences (HCLS) Sales Hub Business Developer will support the rapidly growing AWS HCLS business through scaling Healthcare & Life Sciences Industry engagements with AWS accounts and customers across the portfolio through a set of services and creation of HCLS collateral and enablement tools for the field. This is a high visibility role partnering with sales teams, sales operations, business development, marketing and our solutions teams on emerging solutions in key segments of the HCLS industry. This role will help drive AWS growth in the HCLS business through the creation and offering one-to-one, and one-to-many field enablement programs, including creation of solution assets and collateral. The HCLS Sales Hub offers services to the field that help assess opportunities at any stage, determine their qualification and help develop a win strategy for the local account teams. This team will define how they will operate, what services they will deliver, and how the Sales Hub will interact with the field. This team works directly with our solution builders to create internal collateral and field enablement sessions to train the sellers on delivering the AWS HCLS message to our customers. This role will be a strategic partner to the business in evaluating deals as well as assisting in operational processes, business expansion and support planning/forecasting. The candidate will be responsible for building and developing the models, tools and mechanisms necessary to address business opportunities, drive automation, improve internal controls and earn trust across AWS. This candidate will be responsible for providing cross functional leadership reporting and updates across multiple teams and initiatives. This candidate will dive deep into the foundational building blocks of the HCLS Industry, AWS Services, Sales Organization, Marketing, Partner and Business Development Organizations. Key job responsibilities• Understand the HCLS Industry Solutions and Strategy and how they align to various use cases that will present themselves through the Sales Hub.• Understand the various AWS Services, its economics and how it impacts the profitability of a customer.• Providing leadership, guidance and implementation on driving process improvement for the Sales Hub.• Possess the passion and demonstrated skills for developing relationships, processes and continuous improvement.• Working with minimal direction in a fast-paced and rapidly changing environment.• Ensuring that the content that is delivered through the Sales Hub has consistency and is quality is on-brand with AWS HCLS vision. About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- • 5+ years of relevant work experience in technology-enabled consulting, product management, product marketing, business development, sales and/or client success, and/or transformation roles in the enterprise- • 5+ years of experience shaping opportunities either working directly with customers or account team- • 5+ years designing and managing technology content in partnership with sales teams ...

Do you have proven analytical capabilities to identify business opportunities, develop predictive models and optimization algorithms to help us build state of the art Support organization?At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We set big goals and are looking for people who can help us reach and exceed them. Amazon Web Services (AWS) is one of the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon Web Services, Inc. provides services for broad range of applications including compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), security, and application development, deployment, and management.AWS Global Services Capacity Planning team is looking for a strong, talented Senior Data Scientist to model contact and volume forecasting, discovering insights and identifying opportunities through the use of statistics, machine learning, attrition forecast and combinatorial optimization problems to drive business and operational improvements. You are passionate about building solutions that will help drive a more efficient operations network and optimize cost. In this role, you will partner with data engineering, tooling team, operations, training, workforce management and finance teams, driving optimization and prediction solutions across the network influencing the long-term strategy of the business.We are looking for an experienced and motivated Senior Data Scientist with proven abilities to build and manage modeling projects, attrition forecast, forecasting solutions, identify data requirements, build methodology and tools that are statistically grounded.You are an expert in the areas of data science, forecasting, optimization, machine learning and statistics, and is comfortable facilitating ideation and working from concept through execution. You are customer obsessed, innovative, independent, results-oriented and enjoys working in a fast-paced growing organization. An interest in operations, process improvement is helpful. The ability to embrace this ambiguity and work with a highly distributed team of experts is critical. While this is a small team, there is opportunity to own globally impactful work and grow your career in technical, programmatic or people leadership. You will likely to work in Python or R, building forecasting, predictive and optimization models. Your problem solving ability, knowledge of data models and ability to drive results through ambiguity are more important to us. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Experience with statistical models e.g. multinomial logistic regression ...

Join the Amazon Web Services (AWS) ProServe FP&A team as a Senior Financial Analyst and become part of a dynamic environment where financial excellence drives innovation. AWS, a global leader in cloud computing, serves millions of customers across 190 countries. Our team is committed to excelling in both planning and analysis, reshaping financial strategies that support enterprise IT transformation and empower developers worldwide.We're seeking a passionate Senior Financial Analyst with a talent for diving deep and improving processes. You'll play a crucial role in producing and maintaining the accuracy of the ProServe P&L, collaborating across business, finance, and partner teams to streamline processes and create automated financial solutions that scale. Your expertise will support AWS's continued growth, impacting diverse clients from innovative startups to major corporations and government agencies globally.The ideal candidate combines strong analytical skills with a drive for process improvement and automation. You'll partner with teams to analyze variances, surface key insights, and prepare materials for senior AWS leadership reviews. Join us in shaping the future of cloud computing finance while advancing your career in a fast-paced, innovative environment.Key job responsibilities-Own, produce, and maintain the accuracy of the ProServe P&L, conducting deep dives to ensure comprehensive understanding and analysis-Collaborate with business and finance teams to analyze variances against goals, quickly identifying and communicating key insights-Develop and deliver supporting materials for month-end close processes and business reviews with senior AWS leadership-Drive financial transparency and decision-making by presenting complex data in a clear, actionable format-Continuously improve financial reporting processes to enhance efficiency and accuracy in P&L management-Champion process improvement, standardization, and scalable solutions as a thought leader, enhancing finance processes for heightened speed, agility, and insightful analysisBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 3+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

AWS Organizations centrally builds primitives and defines paradigms for multi-account management for all AWS, giving customers the tools they need to achieve their business objectives. An organization allows customers to create a security perimeter around their accounts and enables customers to centrally manage them. AWS Organizations partners with other AWS services, via policy and service trust integrations, to give customers the ability to easily manage their service & resource utilization across their organization. Our goal is to give customers multi-account management experiences that are consistently available across AWS. We aim to be deliberate and strategic about new integrations and intend to remove friction to accelerate integration times for partner teams. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.We are looking for an experienced Software Development Engineer to build and operate the next generation features and solutions for AWS Organizations. The ideal candidate for this role will be an innovative, hands-on leader seasoned in guiding and leading software teams developing large-scale real-time systems with demonstrated experience at building solutions for our Customers. As a Sr. SDE in this team, you will be leading a team of highly motivated software developers that thrive on solving challenging problems with innovative solutions. You will get the opportunity to collaborate with internal teams and other AWS Services. You will establish strategic vision and drive tactical execution in defining and delivering new products and services. The team is growing significantly, so there are opportunities for team leadership and mentoring junior engineers.Key job responsibilities* You will work cross-functionally with other engineers, product managers, program managers, and senior leaders.* A successful candidate has established background in designing, building and operating high-performing, reliable distributed systems of the global scale as part of a high-functioning engineering team.* Drive software development for the team, leading design reviews, driving code-reviews, delivering bar-raising software.Innovate on architecture and drive feature design details, looking to invent and simplify and raise the bar on resilience and scalability.Drive and build operational excellence into product development practices.Mentor and grow the organization to deliver the product roadmap.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Are you energized to drive adoption of generative AI and machine learning technologies at AWS customers and scaling your efforts through other specialist sellers? AWS is seeking a Go-To-Market (GTM) Specialist to define, build and lead the business development efforts to scale adoption of key components of Amazon SageMaker in North and Latin Americas. As a GenAI GTM Specialist you will be responsible for defining, building and deploying targeted programs to accelerate adoption of Amazon SageMaker in Americas. Be the outward face of AWS generative AI and machine learning by defining and executing go-to-market initiatives for Amazon SageMaker in Americas. You will be working hand-in-hand with specialist sellers that focus on AWS AI/ML portfolio in North and Latin America.Key job responsibilitiesYou will work closely with your peers in WW team to take Sales Plays, customize and optimize them for Americas and drive adoption of SageMaker components through these sales plays. You will help create and run scale campaigns and GTM motions, uncover new GenAI and ML managed service opportunities specific to fully managed SageMaker offering, track and prioritize execution of deal pipeline and launch of key SageMaker opportunities and revenue conversion of launched opportunities in Americas. You will educate and enable regional AI/ML specialist sales and AWS account teams on where and how to identify new opportunities for SageMaker and how to execute these sales motions across Americas. You will be engaging directly with key customers and system integration partners in Americas on a daily basis to understand their needs in generative AI and machine learning managed services and, as their trusted advisor, position the right sales plays and help them adopt the right SageMaker Service capabilities. You will synthesize data and information gathered from these customers and partners to refine your GTM strategies for Americas and share these insights with world-wide SageMaker team to help influence SageMaker sales plays and service prioritization. This entails garnering impactful customer and market insights, communicating those findings to SageMaker WW Specialist and Service teams. The candidate will possess business development experience in positioning and driving adoption of machine learning, deep learning, or generative AI products/services. They will have experience in driving engagements and interactions directly with customers at the highest levels of large enterprises and technology partners. The candidate will have technical background and business experience to communicate the benefits of using managed ML services in AWS to ML platform engineering, data science and business intelligence teams with Directors, VPs of these teams and with C-Level executives and earn trust with them. They will have used this background to launch and drive scale campaigns and sales plays with broader field teams to drive product/service adoption at scale. Finally, the candidate will have experience in, and be passionate about enabling specialist sellers and field teams on how to position and sell products/services in machine learning, deep learning, or generative AI with strong IDE offerings.A day in the lifeThe candidate will drive engagements and interactions directly with customers at the highest levels of large enterprises and technology partners. They will utilize their technical knowledge and business experience to communicate the benefits of using managed ML services in AWS to ML platform engineering and data science teams with Directors, VPs of these teams and with C-Level executives. They will work with colleagues in the team to understand how to drive sales plays and jobs to be done messaging, tools and assets and provide feedback to them on the effectiveness of these mechanisms. They will enable field AI/ML specialist, partnership and account teams on these assets, conduct customer webinars, track pipeline, revenue and revenue conversion trends at key customers/customer cohorts, and device scale campaigns to drive revenue growth and opportunity pipeline. They will lead monthly calls with specialist AI/ML Sellers to discuss revenue and deal pipeline trends, key customer insights, product issues/gaps and communicate this back to the team. They will work with account teams and customers to help secure commitment for public references. Finally, they will magnify the impact of their work, by sharing insights with peers and Leadership utilizing Amazon’s business writing practices. About the teamWe are a small world-wide team of Machine Learning, Deep Learning and Generative AI Go-to-Market specialists with a unique blend of product management, technical business development and sales backgrounds, driving global adoption and scaling of Amazon SageMaker as a managed ML and GenAI Service.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Degree in a highly quantitative field (Computer Science, Machine Learning, Operations Research, Statistics/ Math etc.) or equivalent experience.- 5+ years of business development and/or technical pre-sales roles at B2B companies (Enterprises, Startups, Management consulting or System Integration Services Companies, preferably in Analytics, IoT, ML, AI).- Go-to-market experience in driving adoption of new products/services/features across a large customer base with demonstrable results delivered.- Experience in managing multiple campaigns simultaneously and working across multiple functional teams (Product, Marketing, SAs, Specialist Sellers, account teams).- Experience managing, tracking, and communicating subjective and objective business performance, risks and projections.- Experience in advocating on customers behalf by understanding their pain points, helping customers navigate through technology options and adoption challenges, and conveying insights back to product teams. ...

Are you energized to drive adoption of generative AI and machine learning technologies at AWS customers and service evolution of these technologies with AWS Service leadership? Do you have a strong understanding how other cloud service providers and ISV vendors are also driving product and GTM strategies as alternatives available to customers? AWS is seeking a Go-To-Market (GTM) Specialist to evaluate and understand various options available to customers for a managed GenAI and machine Learning service from AWS as well as from other cloud service providers and ISV vendors, how customers value and utilize such services and products and help drive SageMaker as the service that creates the most value and return on investment for our customers. Key job responsibilitiesYou will help build positioning and messaging for SageMaker relative to alternatives available to customers, track the evolution of GenAI offerings across the industry and help inform service teams on service evolution based on your insights. You will educate and enable regional AI/ML specialist sales and AWS account teams on the assets and insights that you develop. You will be engaging directly with key customers and partners on a weekly basis, and as a strong listener, understand their needs in generative AI and machine learning managed services and gain insights on their expectations from a managed GenAI and machine Learning service. You will triangulate market insights from talking to these customers and partners, open-source community and from your own research, and then share these insights with others in the team and with product management to help prioritize SageMaker roadmap and solution development initiatives. The candidate will possess outbound product management, product/market research, and/or business development experience in AI, ML, GenAI, IoT products and/or services and will have demonstrated the aforementioned skills. They will have experience in driving engagements and interactions directly with customers at the highest levels of large enterprises and technology partners. Finally, the candidate will have experience in, and be passionate about enabling specialist sellers and field teams on how to position and sell products/services in machine learning, deep learning, or generative AI.A day in the lifeThe candidate will drive engagements and interactions directly with customers at the highest levels of large enterprises and technology partners. They will utilize their technical knowledge and business experience to communicate the benefits of using managed ML services in AWS to ML platform engineering and data science teams with Directors, VPs of these teams and with C-Level executives. They will evaluate alternative managed GenAI and Machine Learning offerings available to customer to better understand cross industry trends and create assets that highlight the differentiation of AWS service capabilities. They will enable field AI/ML specialist, partnership and account teams on these assets, conduct customer webinars, and device scale campaigns to drive revenue growth and opportunity pipeline. They will lead monthly calls with AWS service teams to help service team members understand how customers perceive of our offerings, what alternative they have and the latest market trends to help influence the product roadmap. Finally, they will magnify the impact of their work, by sharing insights with peers and Leadership utilizing Amazon’s business writing practices. About the teamWe are a small world-wide team of Machine Learning, Deep Learning and Generative AI Go-to-Market specialists with a unique blend of product management, technical business development and sales backgrounds, driving global adoption and scaling of Amazon SageMaker as a managed ML and GenAI Service.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- Experience developing strategies that influence leadership decisions at the organizational level- Degree in a highly quantitative field (Computer Science, Machine Learning, Operations Research, Statistics/ Math etc.) or equivalent experience.- 5+ years of business development and/or technical pre-sales roles at B2B companies (Enterprises, Startups, Management consulting or System Integration Services Companies in Analytics, IoT, ML, AI).- Go-to-market experience in driving adoption of new products/services/features across a large customer base with demonstrable results delivered.- Experience in managing multiple campaigns simultaneously and working across multiple functional teams (Product, Marketing, SAs, Specialist Sellers, account teams).- Experience in evaluating multiple competing options available to customers and driving strategies to meet and exceed customer expectations.- Experience in advocating on customers behalf by understanding their pain points, helping customers navigate through technology options and adoption challenges, and conveying insights back to product teams. ...

Our mission is to make it easy for employees and their family to discover and use the benefits that apply to them. Today’s traditional benefit experiences rely heavily on content, explanations, and instructions for people to understand what’s available to them and how to use it. We are bringing personalized and friction-free benefits to the tip of the fingers of over five million people (our employees and their dependents). Amazon Benefits help them live richer and fuller lives, be it by helping them in a moment of medical need, saving for retirement, or helping them with a vacation. We are building a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before and we are breaking new ground.As an SDE II on the team you will take ownership over the software design, documentation, development, engineering approach, delivery and support of new Benefits platform built natively in AWS. You will actively participate in the design, technology selection, and build of the platform. A successful SDE II will have a broad array of experiences, exceptional design skills, an excellent ability to solve problems, good communication skills and a desire to be a key technical contributor. The software you will be responsible for will require a breadth of technical development knowledge (i.e. distributed real-time systems, big data, orchestration software). Daily work will involve interacting with engineers, product stakeholders and managers, working on creative algorithms and building large-scale systems.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Work hard, have fun, and make history at AWS! Amazon Web Services has been rated one of the most admired companies globally, both for Innovation and Customer Service. At AWS Kumo, you will be on the forefront of driving Cloud innovation for industry leaders around the globe.Kumo (pronounced ‘Koo-mo’, the Japanese word for "cloud") is the global product and engineering organization for AWS Support, a multi-billion $ business. Kumo’s products, used by AWS customers and the internal Amazonian teams that help them, are vital to ensuring exceptional customer experiences on AWS. Kumo has a broad portfolio of customer-facing and internal services. Our public-facing properties include AWS Trusted Advisor, AWS Health, Automation, Recommendations & Insights, AWS Support Center, AWS Knowledge center, and many more. Our internal AWS Support teams rely on Kumo services to interact with AWS customers, diagnose and resolve customer issues, and safely share information across AWS teams. These services must work seamlessly, and be available when AWS services are not. Any changes to these tools has a force multiplicative effect on how customers experience AWS and the efficiencies of the internal workforce.The Kumo organization is globally distributed, with larger teams located in Seattle - Washington, Cape Town - South Africa, Vancouver - Canada, San Jose - Costa Rica, and Iasi - Romania.We are looking for engineers to join us in building applications that AWS customers use to reach AWS Support Engineers. Your work will be the face of AWS support to our customers; you will work to expand the communication channels we support so that our customers can reach out with convenience, within the context of their work. You will utilize cloud-native technologies developed right alongside you: AWS Lambda, DynamoDB, API Gateway, etc. You will innovate on the user experience by working closely with our customers and partners.Our team applies modern development practices and utilizes native AWS tools to do them. We operate in a multi-region redundant environment to ensure reliability; we continuously deploy to all regions through an automated pipeline; we use CloudWatch and other tools to help us monitor and diagnose. We loosely follow an agile methodology, and most of all, we focus on getting things done and delivering value to customers.We combine the culture of a startup, the innovation and creativity of a R&D Lab, the resources, support, and work-life balance of a mature organization, and technical challenges at the scale of AWS. Come join us!Key job responsibilitiesIn this role you will:· Write high-quality, efficient, testable code in Java and other object-oriented languages.· Build highly available, secure, distributed systems in microservices, container, and distributed cluster-compute architectures.· Collaborate with some of the best engineers in the industry to work on some of the most complex challenges in large-scale computing.· Own and operate the systems that you build based on real-time customer data and demanding service-level agreements.· Contribute to planning, design, implementation, testing, operations, and process improvement as a member of a Scrum team.· Play an instrumental role in defining the system architecture, own and implement specific components, and help shape the overall user experience.You must insist on the highest standards for quality, maintainability, security, and performance as you will ensure that engineering best practices are followed and that software is designed to be highly available, dynamically scalable, and resilient to continuity threats. You are a person with a commitment to team work and who enjoys working on cutting edge technology, is customer obsessed, and thrives on the challenge of building something new that will eventually operate at world-wide scale.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you passionate about simplifying complex problems? Do you like finding patterns and inventing new ways to push the boundaries? Interested in building high-performance, globally scalable systems that support Amazon's current and future growth? Interested in building and operating the next generation of systems to automate and optimize critical financial processes? If so, Amazon Finance Technology (FinTech) is for you!Amazon’s FinTech is an organization where people, technology, passion and innovation come together to build products and solve problems for Amazon. Technology solutions and services that we own and build impacts Amazon in all verticals including merger and expansions, operational excellence, compliance with rules and regulations.Amazon Finance Technology team is seeking a Senior Software Development Engineer to build a brand-new Close System Platform and adjacent products. We will leverage state of the art technologies automate accounting, and finance processes that require data consolidation, computation, consolidation, reconciliation and reporting. We are building products to replace our dependency on third party software and can scale with Amazon. This is a green field initiative to develop products that can process trillions of transactions per month in near real time. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and build great teams around themselves.We are looking for an innovative Software Development Engineer II who wants to have outsize impact. As a Software Engineer on this team, you will help to define and build innovative large-scale financial systems with a direct impact on the design, architecture, and implementation of flagship products that customers love and use every day. You’ll be working with talented engineers using latest full-stack technology. The ideal candidate will have industry-leading programming skills, a deep understanding computer science fundamentals, and be conversant up the software stack.We care about your career growth too. Whether your goals are to explore new technologies, take on bigger problems, or get to the next level, we will help you get there. Our business is growing fast, and our people will grow with it!Key job responsibilitiesExperience with large scale distributed systems and service oriented architecture.Experience building or supporting Financial Systems.Experience working with big data platforms.Experience with Amazon Web ServicesExperience with Agile software development methodologies.Experience in Technologies we use: Python, Lambda, DynamoDB, Athena, EMR, EDX, Angular/React and others on the AWS stack.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The goal of the AML Expansions team is to implement effective controls that ensure regulatory compliance while maintaining positive customer experience. We are expanding our team and seeking a dynamic candidate to drive our AML initiatives and ensure robust compliance as we grow.The Senior AML Expansions Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and compliance program as the business grows and evolves. This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience. The Expansions manager will work closely with compliance, risk, operations, and technology teams to ensure the AML program keeps pace with evolving business needs and regulatory requirements.Key job responsibilities• Develop and execute a comprehensive strategy to extend the organization's AML compliance framework in alignment with business objectives and regulatory expectations• Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives and develop appropriate AML mitigations• Own the design and implementation of enhancements to AML transaction monitoring, customer due diligence, sanctions screening, and reporting capabilities• Oversee the development and deployment of new AML-related technologies, tools, and data sources• Establish AML policies, procedures, and training programs to support the expansion of the compliance framework• Manage AML-related projects, including resource planning, budgeting, and stakeholder communication• Provide strategic guidance and subject matter expertise to cross-functional teams on AML compliance matters• Report on the performance, initiatives, and ongoing enhancements of the AML program to senior management and the board of directorsAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 6+ years of progressive experience in AML compliance, financial crimes prevention, or a related field- Fair understanding of AML regulations, standards, and leading industry practices- Proven track record of leading successful program expansions and enhancements- Exceptional collaboration and communication skills to work effectively with diverse stakeholders- Excellent project management, problem-solving, and strategic thinking skills- Experience developing and implementing of standards, policies and programs or equivalent- Experience with AML-related technologies, data analytics, and automation- Bachelor's degree in a relevant field ...

Sr. Account Manager, AWS Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? As an Account Manager you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include driving revenue, adoption, and market penetration in enterprise accounts. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. You should also be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly revenue targets. Roles & Responsibilities: - Drive revenue and market share in a defined territory or industry vertical - Meet or exceed quarterly revenue targets - Develop and execute against a comprehensive account/territory plan - Create & articulate compelling value propositions around AWS services - Accelerate customer adoption - Maintain a robust sales pipeline - Work with partners to extend reach & drive adoption - Manage contract negotiations - Develop long-term strategic relationships with key accounts - Ensure customer satisfaction - Expect moderate travel About Us Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future BASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 10+ years of business development, partner development, sales or alliances management experience ...

Amazon’s North America Reliability and Maintenance Engineering (NA RME) strategy team is seeking an experienced and highly collaborative professional to lead strategic programs to support business strategy for the NA RME Network. NA RME maintains and optimizes facilities ranging from large, modern, purpose-built warehouses utilizing robotics and high-volume conveyance all the way through the value chain to small, high-speed warehouses placed as close to our customers as possible. We maintain and optimize technologies in the Global Customer Fulfillment, Sort Center/Air, and Delivery Network. Come join us today on the Amazon Reliability and Maintenance Engineering Strategy Team!The Business Strategy Program Manager role is responsible for leading the development of long-term strategic and annual operating plans for a North American Business Unit (NA BU) of the NA RME organization, through collaboration with several stakeholders; including Finance, RME-Field Leadership, RME-Central Leadership, Operations Leadership, People Experience & Technologies (PxT), Workplace Health and Safety (WHS), amongst others. This role will be responsible for identifying needs within the business and working with cross-functional stakeholder groups to effectively incorporate solutions into the near and long-term business strategy of the organization through effective maintenance of organizational cadences and ownership operational planning cycles. This role requires excellent professional writing skills, with a proven track record of effective communication with senior-level leadership groups on initiative status, risk, and process/product changes. Key job responsibilities• Define and monitor the goals of the business to ensure alignment against organizational objectives• Develop, implement, and manage new strategies that optimize business functions to meet organization goals• Define future state of business and priorities• Lead the business participation at key internal and external initiatives, including planning sessions (Operational Plans or OP)• Provide change management, strategy development and execution.• Create bar raising Documentation• Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus operational or procedural constraints.• Ensure clear communication and coordination of both risks and mitigation mechanisms with global stakeholders across internal and external teams.• Identify, prioritize and communicate key areas for service and business improvement along the key operations metrics.• Analyze and solve business problems at their root, stepping back to understand the broader context.• Write business Monthly Business Reviews (MBR), Operational Plan (OP) documents, reporting metrics and insights to both internal and external teams.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...