In this role, you will own developing plans and executing on initiatives that will support excellent inventory management, build an effective supply chain, and drive successful interactions with our partner teams. To be successful in this role, you should feel comfortable using data to influence others and building scalable systems and processes to allow us our business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations.
The successful candidate must be highly organized, self-starting and possess strong data extraction and analytical capabilities. You must demonstrate passion for the customer experience. You must be results oriented and able to manage both strategic and tactical activities in parallel.
Strong candidates will have knowledge in fundamental business principles and previous Retail experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.
Key job responsibilities
- Work with internal stakeholders in category management, category instock, supply chain, operations, and product management to collaborate on supply chain improvement initiatives
- Work with CPG manufacturers to prioritize our customer experience by optimizing the shared supply chain, reducing defects, and driving results
- Enhance long-term relationships, working on cost to serve reductions and reducing vendor pain points
- Identifying automation opportunities, improving non-automated processes, and building to scale.
- Influence technical teams to drive adoption of standards and creation of tools to manage: inventory health, item-level forecasting, purchase order quality, vendor self-service, and supply chain operations
- Developing plans that drive revenue and margin improvement with vendors
- Build the tech roadmap with vendors and drive implementation of tech initiatives to improve forecasting, buying, reporting, and operations processes
- Building and maintaining knowledge management tools
A day in the life
Note: This role will require an ISM to be on-site at least 5 days/week in one of our Amazon Fresh stores/corporate offices.
As an Instock Manager, you'll collaborate closely with top suppliers, internal vendors and other internal strategic partners, to enhance supply chains and under-the-roof operational excellence. Together you will be part of a professional environment that fosters growth, values insights, and empowers you to propel the future of e-commerce.
About the team
About the team
Our inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.
BASIC QUALIFICATIONS
- Bachelor’s degree or 3+ years of professional or military experience. 3+ years of experience using Microsoft Excel.
- Bachelors’ degree in Business, Finance, Mathematics, Engineering or a Supply Chain/Operations discipline.
PREFERRED QUALIFICATIONS
- Strong proficiency in business intelligence, including creation of complex queries using SQL, statistical analysis, validation of data sets, and distillation of data into actionable insights
- Strong proficiency in Excel
- Demonstrated ability to own and deliver results
- Demonstrated ability to solve complex problems
- Refined written communication ability
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.