Arlington

We are Amazon’s Finance Operations Services organization (FinOps) and responsible for Amazon’s Accounts Payables (AP) and Receivables (AR) Teams. We ensure on-time, accurate payments, billings and collections on behalf of North American Business Channels. If motivating effective teams, raising the bar by diving deep into data, and driving process improvements are your key attributes, then Amazon’s Finance Operations Accounts Receivable team has the perfect role for you.We are seeking a hands-on-team leader to spearhead an Accounts Receivable team that drives operational excellence and delivers measurable business impact. The ideal candidate will have excellent program management, problem solving and communication skills, and be effective interacting with technical and non-technical stakeholders at all levels. The candidate will work directly with customers and their management tools, processes, and mechanisms, as well as, Amazon internal stakeholders and fulfillment operations to scale our growing business and address outstanding payment and billing questions and issues. This leader will also generate and leverage insights based on Amazon’s unique data and metrics to lead strategic discussions with Financial Operations business teams to support FinOps leaders on making informed decisions. This role is based in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy-efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth, including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.Key job responsibilities• Work with cross functional team of accounts receivable (AR) analysts in collaboration with upstream business, operations, and technology teams to integrate scalable end-to-end Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes and solutions.• Set and execute business objectives.• Validate, monitor, and deliver on key success metrics, and execute on delivery roadmaps.• Partner with senior leaders to drive strategic initiatives for long-term success• Execute accurate financial reporting and planning, tracking performance, and providing recommendations for corrective actions• Obsess on customer service and train new hires to do the same by establishing the Amazon Day 1 Culture based on our Leadership Principles.• Systemically intake, escalate, and triage vendor payments (payables and billings) contacts and issues and follow-through to resolution, including executive-level communication.• Recognize escalation trends and identify underlying defects and root causes.• Partner with and influence business partners and other teams to resolve defects.• Identify and implement best practices to streamline the P2P and O2C processes.• Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis.• Communicate directly with vendors to resolve invoice and billing discrepancies and ensure timely and accurate receivables.• Research P2P and O2C issues to identify and resolve process challenges and defects.• Educate internal and external customers on self-service tools.• Work across worldwide time zones as needed. NOTE: This role requires working from the Arlington, VA Office 5 days per week and is non-negotiable. BASIC QUALIFICATIONS- 5+ years of directly managing and leading a team of 5+ members experience- 5+ years of tax, finance or a related analytical field experience- 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience- 3+ years of Accounts Receivable (AR) experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- 3+ years of building financial and operational reports/data sets that inform business decision-making experience- 3+ years of creating process improvements with automation and analysis experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business.We are seeking a motivated and data-driven Procurement Leader to support the Americas data center delivery space. Manager, Data Center Sourcing and Procurement is responsible for developing clear organizational action plans to drive the most nimble, agile, and resilient supply chains. Enabling to achieve the best availability of vendors to deploy Energy and Water Infrastructure projects, New Product Introductions, and non-standard HV/MV/LV equipment at the lowest total cost of ownership in order to fuel the exponential growth across our Data Centers as we meet and exceed customer demand. In this role you will lead internal and external engagements across Supply Chain, Engineering and Business organizations diving deep into the technologies and operations both from a delivery and supply chain perspective. You will analyze trends involving the industry suppliers, customers, and technology to develop strategies to secure supply, reduce cost, minimize risk, and utilize emerging opportunities, allowing AWS to meet and exceed its goals. You will be part of the conceptual development of future and existing data center architecture design changes as a supply chain subject matter expert influencing the supply base technological road maps to align with the long-term AWS vision. The candidate should have strong supply chain and procurement skills, analytical and financial acumen, communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. Key job responsibilities• Lead a team of Senior Procurement professionals to drive supply chain and supplier selection strategy for Energy and Water Infrastructure projects, New Product Introductions, and non-standard HV/MV/LV equipment categories within new Data Center Planning and Delivery space. • Work closely with engineering, operations and delivery teams to identify key supply risks impacting on-time data center delivery and implement proactive mechanisms to mitigate risks. • Sponsor and lead the development of long term supply agreements to mitigate capacity and delivery risks, drive cost savings, enable faster DC delivery, and embodied carbon reduction. • Serve as an escalation point of contact and lead engagement with senior leaders at key suppliers. • Drive innovation and process simplification efforts to enable long term scaling. Requires travel up to 15% of the year.A day in the lifeAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 5+ years of experience managing procurement teams with direct experience in supplier / supply chain management - 7+ years of working cross functionally with procurement experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience and working cross functionally across several teams experience- Bachelor's degree or a Master's degree ...

Work hard, have fun and make history with Amazon Web Services Public Policy. The Manager, External Engagement, AWS Public Policy, will help lead public policy activities with think tanks, trade associations, and other key external partners in Washington, DC.The Manager will be a highly visible position that will create, execute, and manage responses to key public policy issues. Working with the Head of Economic Policy and Regulation for AWS Public Policy and the entire AWS Americas Public Policy team, the Manager will help to drive our external engagement efforts on economic policy and regulatory issues by working with coalitions, trade associations, think tanks, non-profits, and other key external partners. They will build strategies to deepen relationships with these external partners, including representing the company at conferences and meetings.This Manager, External Engagement role will work collaboratively and transparently with different business units to ensure alignment between business priorities and public policy goals. The Manager will assess and communicate external activities back to the business and the public policy team, develop strategies and positions, and manage and coordinate external advocacy efforts, external partner outreach programs, and key initiatives with policymakers and the media. The Manager will also work collaboratively with external partners on policy issues of importance to the company.BASIC QUALIFICATIONS- BS/BA required.- 5+ years of experience is required, including relevant experience with a keen working understanding of public policy, including the mechanics of legislative and administrative policymaking process and procedures, effective lobbying techniques, and collaboration with other companies and trade groups. Candidates will be able to demonstrate their experience through work within government, companies, consultancies, trade associations, or equivalent organizations.- Experience driving public policy initiatives by working with or for groups such as trade associations, think tanks, or non-profits. ...

Job Description:The Associate Development organization at Amazon is seeking a Manager, Program Management to lead the Worldwide Quality Programs team. In this role, you will be accountable for creating a high-performance Quality Organization that delivers a perfect interaction for Amazon's Selling Partners. You will provide strategic direction and guidance to achieve individual and team performance goals, while leading a team of Quality Auditors.The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, importance of Quality in any process, is metrics and number savvy, has an analytical mindset and has demonstrated leadership ability. This person will need an ability to see the big picture/whole system and execute on grass root level to improve the overall effectiveness of SPS Quality Audit Programs.Key job responsibilities• Single-threaded leader to define business requirements, program goals, and mechanisms to support the Product Quality Programs (PQP) initiatives for specialized, internal-facing product audits such as Tricorder, LLM, and Tardis across 14 languages and 17 different programs/contact types• Manage the transaction quality auditing framework for conducting product audits, identifying root causes of defects and collaborate with internal partners to address issues • Create closed-loop feedback processes to empower team members to identify improvement opportunities• Advocate for process and system improvements to benefit the Quality organization, stakeholders, and Selling Partners• Lead initiatives to attract, develop, and retain top talent; build career development roadmaps for the site leadership team• Inspire frontline teams to find creative solutions and encourage calculated risk-takingBASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of team management experience- 7+ years of cross functional project delivery experience- 7+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements- Experience in leading teams across multiple site locations ...

Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.Within SPS, Global Process Management (GPM) strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. GPM focuses on both preventing Selling Partner (Seller, Vendor and Brand Registry) contacts based on knowledge obtained during our support interactions, and for handling those contacts with quality and efficiency. ABOUT THE ROLE: Global Process Owners (GPO) have cross functional responsibilities and will be passionate about the selling partner experience, innovation, and cross-team partnerships to deliver business impact. The position will lead a team of GPOs and the role involves regular interactions with the senior management on status, risks and is a key contributor to weekly Selling Partner (SP) Support mechanisms which aim to provide the perfect SP experience as Amazon launches initiatives or initiates changes, makes improvements across tools, adds new features, or creates/updates policies or programs. The role will own a portfolio of business teams and play an integral role in the defect elimination and change management process and needs to interact and influence stakeholders in Finance, Product/Process Teams, Operations, and Analytics.Key job responsibilities• Interfacing between Amazon business teams and Selling Support Operations to facilitate changes. • Collaborating with operational, training, product, and software development teams to identify, define and specify solutions that create the conditions for Selling Partner and Associate success and satisfaction. • Establish collaborative relationships with business teams to build roadmaps that will identify and reduce contacts (both incoming and productivity efforts) and reduce effort and/or improve SP experience. • Problem-solving, strategic to real-time, requiring extensive use of data collection and analysis, and preparing and executing regular program updates to senior management. • Being a visible and vocal role model across the wider business for Amazon’s customer-centric culture, championing Selling Partner needs and using data and technology to anticipate and exceed them.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 7+ years of cross functional project delivery experience- 7+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

Work hard, have fun and make history with Amazon Public Policy. The Manager, Public Policy, will have the responsibility to help develop and execute government affairs advocacy objectives and political priorities for Amazon on issues related to payments and financial services.The Manager will create and execute a federal government affairs strategy to set the agenda with the legislative branch and other government regulatory agencies as needed. This position also includes effectively educating key agency officials and their staff on financial services and payments priorities. This position will coordinate advocacy work with trade associations, consultants, and financial policy organizations. The Manager will work collaboratively with our payments and financial services business and other internal operations teams to ensure alignment between business priorities and public policy goals. This position will assess and communicate potential government activities back to the business, develop mitigation or enhancement strategies and positions, and help coordinate external advocacy efforts, outreach programs, and key initiatives in concert with business objectives.This position will report to the Senior Manager, Public Policy, and work closely with other public policy team members to execute on goals. BASIC QUALIFICATIONS- BA/BS required - At least 8 years of relevant public policy experience, a keen working understanding of working on financial services issues, and broad government relations strategy experience- An ability and desire to travel is required ...

Since 2006, AWS has changed the way that organizations acquire and use technology by providing a highly-scalable, cost-effective, and flexible technology solutions in the cloud. AWS is growing rapidly around the world with millions of active customers using the platform every month ranging from startups to Fortune 500 corporations.Amazon Web Services (AWS) is the leading provider of cloud computing services, providing IT infrastructure offerings ranging from on-demand compute capacity to storage, content delivery, and database services, to machine learning, Internet of Things, server less technologies, and more. The AWS Communications team is at the forefront of shaping communications around the most advanced technologies on the planet and helping customers and AWS Partner Network (APN) Partners maximize the benefits of cloud computing.To support this rapid growth, AWS is looking for a self-motivated and experienced public relations professional to join its U.S. Public Sector Communications team. The purpose of this role is to drive awareness around the positive work AWS does supporting government, academic, health, nonprofit, and aerospace customers. The right candidate possesses strong media relations and PR experience, is an expert at translating complex technology concepts into concise and well-written narratives, has experience supporting public sector customers, and has a demonstrated ability in working on cross-functional teams.The ideal candidate enjoys diving deep into technology, understanding how it is shaping and redefining the world we live in and engaging business, inside-the-beltway, and technology media. They are motivated by a dynamic, highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. In this role, the candidate will have the ability to work alongside a variety of internal teams and also support AWS customers. The candidate must have excellent writing skills, have experience driving proactive campaigns and have a track record of utilizing good judgement in high pressure situations.This role will be based in Arlington, VA and may require periodic travel.Key job responsibilitiesResponsibilities- Work closely with customers to help them tell their stories about success with AWS and how cloud technology is helping them innovate more and increase mission success- Provide communications counsel to business leaders- Work alongside colleagues around the world to share best practices and execute global campaigns- Work cross-functionally to plan and execute PR campaigns- Develop communications plans to support the development and execution of events and media engagementsBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree- Experience with B2G and B2B work- Experience working with cloud computer, cyber security, and emerging technologies ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AMER AWS Infrastructure Data Center Delivery team is looking for a Manager to lead a team of Technical Infrastructure Program Managers (TIPM) to deliver capacity as well as drive innovative infrastructure programs and new initiatives to improve capacity utilization and availability in existing data centers.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This leader drives the development and adoption of strategies in their region, initiates programs that address regional and global challenges and programs, coordinates and drives execution with local partner teams, removes obstacles during implementation, and reports progress and risks on all in-flight programs. They should be able to communicate effectively with both internal and external stakeholders. They are expected to become a voice of the region to influence new global initiatives and programs that will inform the next generation of Data Centers. They are expected to drive improvements in overall program execution, streamline processes, and enhance efficiency. Successful candidates likely have a background in a technical discipline (architecture, engineering, or other sciences) or have experience in program management of complex initiatives. They are able to build trust and relationships with various stakeholders, and have strong problem solving skills. Experience in managing data center infrastructure deployments is a plus. Successful candidates are likely to be passionate, manage ambiguity well, and are eager to solve complex problems.Candidates must be comfortable managing a team reporting to them located both locally and remotely. Successful candidates possess the ability to work with teams to troubleshoot project technical implementation issues and remove barriers to project success. Being able to lead cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. Successful candidates will be fully competent in a variety of project management tools, methodologies and techniques for all phases of a project's lifecycle. They will also exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.Key job responsibilities- As a Manager you will build, mentor, and manage a high-performance team. Foster a culture of continuous improvement, drive career growth, and ensure team efficiency.- Demonstrating tactical and strategic thinking and applying high judgement to ensure data center delivery for customers.- Developing and reviewing metrics and assessing performance against targets to identify improvements to delivery timelines and opportunities to close gaps.- Diving deep into capacity issues to identify risks and opportunities, and resolving constraints by negotiating across multiple stakeholders.- Providing concise written and verbal communication to a wide variety of stakeholders ranging from project summaries to stakeholders, summary of technical discussions, or communications with Senior Executives for strategic decisions.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of program management experience, in capital projects/physical infrastructure or mission critical environments.• 3+ years of people management experience.• Demonstrated experience in managing large scale budgets (e.g Building infrastructure projects).• Industry experience across either data center, networking engineering or construction management in mission critical environments: Electrical, Mechanical, Construction, Structural etc. and experience of mission critical design, construction projects. ...

The USBA Identify, Classify, Empower and Discover (ICED) Team helps drive the success of small businesses (including sellers, vendors, developers, authors, and delivery service providers) and underserved business populations (including minority-, women-, and veteran-owned businesses) through building products, features and programs that help more customers shop small and undiscovered businesses. We are seeking a high-judgment, business oriented, self-motivated professional to own marketing strategy and execution of initiatives that enable customers to shop small and undiscovered business brands on Amazon, which in turn drives incremental financial growth for our selling partners. This role will own management of the onsite and offsite strategies to connect customers with our selling partners' products. They will manage the organization's investments in seasonal and cultural events (e.g. Black History Month, Small Business Saturday) and Amazon-wide events such as Prime Day and T12. They will also oversee the evergreen marketing strategy to ensure our selling partners are able to build a sustainable year-round business. The role is inherently cross-functional within the org and across Amazon – you will work closely with product, science & analytics, customer and selling partner insights, sales, finance and executive teams across the business.The ideal candidate thinks strategically, takes initiative, and dives deep into details. They can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. They have experience owning customer-facing marketing strategies, preferably on Amazon. They have experience measuring campaign, managing agencies, and managing a budget. They have experience managing a team and developing them to deliver strong results. Maturity, strong business judgment, ability to earn trust with and influence cross-functional teams, a customer-centric and creative mindset and strong analytical skills are essential. The candidate for this position also embraces ambiguity, embraces a matrixed organization, and is skilled at communicating complex issues simply and convincingly to a wide range of audiences.Key job responsibilities• Owns the marketing strategy to help customers more easily discover products from small and underserved businesses, resulting in financial growth for our selling partners.• Owns relationship with cross-Amazon marketing teams within Selling Partner Services and greater Amazon• Manage a team of 3-5 marketers who own individual strategies and execution of campaigns.• Understands customer (internal and external) needs, defines clear project plans, forecasted impact, risks and dependencies, and executes to high expectations in a fast-paced environment all while sticking to a timeline.• Represents, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to leaders to help them understand the decisions they have to make and what options they have• Track and report program learnings and effectiveness to stakeholders• Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office. We are seeking a seasoned mixed-method user research professional to join our growing Global Customer Insights team. As a UX Researcher III in GREF, you will lead high-impact, large-scale research programs that directly impact business and communications strategies. You will build and sustain programs for collecting, synthesizing, and communicating foundational insights across a variety of workplace dimensions. As a UX Researcher III, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods and deploying a variety of analytical approaches to understand the current state as well as uncover future customer needs and opportunities.If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team. Our ideal candidate is self-driven, impact- oriented, and able to translate complex challenges into actionable insights that inform design, development, and business strategy.Key job responsibilities- Scope and drive research projects that inform global communications and workplace related employee campaign strategies - Own complex, high-impact research initiatives, including the project roadmap, the design and execution of the questionnaire, the synthesis and analyses of big data sets, and the socialization of resulting insights and opportunities - Conduct generative and evaluative research to produce actionable and strategic insights - Guide a team of cross-functional partners on the execution of research programs and the delivery of results - Manage vendor relationships and research partners on large-scale, ad-hoc, and recurring quantitative research projects- Synthesize research insights and distill them into compelling narratives that frame problems and illuminate the both the customer and business value of recommended solutions- Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership- Continuously evaluate and improve research programs to ensure consistent delivery of actionable and relevant insights, continuously refining strategies and approaches to meet business needs and evolving ways of work- Serve as a subject matter expert, responsible for coaching and mentoring teams and stakeholders on best practices in user research methods and techniquesAbout the teamThis role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity. BASIC QUALIFICATIONS- 7+ years conducting mixed method user and/or market research- 3+ years of hands-on ethnographic research and moderating experience - Bachelor’s degree in Business, Psychology, Anthropology, Behavioral Economics, Data Science, or 4+ years of field research experience - Deep experience in a range of research methods, both generative and evaluative types of research, including concept development, evaluation, and refinement studies - A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data ...

Amazon’s Talent Acquisition (ATA) Centralized Employer Brand Marketing team is looking for a seasoned Marketing Analyst to support measuring the effectiveness of marketing campaigns and strategies to drive brand awareness and “Create Good Job” perception to drive “Earth’s Best Employer”. The Marketing Analyst will support the development of centralized marketing strategies across ATA and support cross-functional teams to analyze the metrics produced from the strategies. You are a passionate analytics person with a track record of achieving impressive results. You thrive in ambiguous situations and love to build from scratch. You love test and learn innovation. You use data to rigorously assess marketing effectiveness and prepare reports based on internal and external metrics. You think big, but also execute rapidly.Key job responsibilities• Maintain robust data pipelines to ensure accurate and timely data flow that supports critical business functions• Perform quality assurance checks to validate the integrity of data and troubleshoot any issues in data pipelines• Develop comprehensive reports and maintain existing dashboards to visualize key business metrics and insights, enabling stakeholders to make informed decisions• Customize dashboard views for various lines of business and central campaigns, ensuring they are tailored to meet specific needs• Analyze and share data with vendors to improve quality of reporting and accuracy of investments• Conduct in-depth analysis to derive actionable insights from complex data sets, contributing to strategy development and business planning• Support Media planning cycle by providing insights into historical performance and build predictive models to measure future campaign ROI and evaluate efficacy• Work closely with other teams and stakeholders to gather requirements and deliver solutionsA day in the lifeOur team communicates who we are as an employer – what it’s like to be an Amazonian, why we love innovating on behalf of customers and why people should join us. Our employer brand has been guided by our Leadership Principles, our values, and most of all our people. Our job is to bring that to life.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams- Bachelor's degree- 5 years of relevant work experience in a role providing data for marketing, operational or business planning- Advanced skills in using MS Excel, SQL working with large datasets, and data visualization tools like Tableau ...

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? We’re seeking an exceptionally talented multi-channel marketer to launch and innovate our Omnichannel Marketing and Site Merchandising strategy for our some of our Center Store categories through multi-channel campaigns to drive customer adoption and engagement. The ideal candidate is data-driven self-starter who can utilize strong analytical skills to test, learn, and iterate on marketing tactics. The candidate should be able to apply excellent business judgment to deliver results in a rapidly evolving environment.The Marketing Manager will work closely with internal and external partners to conceive and propose customer-facing strategies and concepts. Marketing Managers will also own guiding these projects to completion to hit customer, revenue, and profitability goals. This will include creating campaign experiment frameworks, analyzing results, and structuring scalable campaigns across Amazon-owned channels. You will own omnichannel campaigns end-to-end for the Snacks categories and vendor set, analyze performance, and iterate to enhance the customer experience. This role is inherently cross-functional, working closely with external partners, central marketing teams, selection, vendor manager, instock managers, product, and executive teams.Key job responsibilities· Develop, execute, and optimize an end-to-end marketing strategy for the Center Store product categories and vendor portfolios including omnichannel merchandising placements, promotional strategy, and product assortment. · Work closely with vendor management and instock management teams to meet business priorities.· Develop and integrate a go-to-market category strategy into the overall Amazon Fresh Strategy. · Drive experiments to continuously improve efficacy and efficiency of site merchandising tactics · Develop data-driven customer insights using raw data sources that are actionable and impactful · Support in-depth business reviews and present results and insights to key stakeholders and external partners · Earn trust at all levels through excellent communication and collaboration · Prioritize effectively in a quickly changing and ambiguous environmentBASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience using Microsoft Excel to manipulate and analyze data- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion ...

At Amazon, we are excited to offer graduate students the opportunity to launch into a big career as a Tax professional with limitless possibilities. We know searching for a full-time role is as much about finding a company where you can picture yourself being successful as it is about finding the right role. We look forward to meeting you and your classmates this year. As we get to know you more, we invite you to get to know us better. Visit www.amazon.com/about to: • Learn more about our businesses by reviewing Press Releases on our Investor Relations site, Jeff’s 2017 Letter to Shareholders, and the first letter shared in 1997, which is included in our annual report each year• Learn more about Amazonians and follow us on Facebook, Twitter, and LinkedIn• Learn more about our commitment to our communities, diversity, and military veterans• Learn more about our headquarters in Seattle as well as where we operate around the world.In addition, we invite you to visit https://www.amazon.jobs/en/teams/finance-tax to learn more about working at Amazon Tax. Tax Leadership Development Program (TLDP): TLDP is a key pipeline program designed to set graduate degreed hires on the path to Tax leadership. TLDP is a three-year leadership development program that consists of working on a variety of projects in different Tax service areas with the goal that at the completion of the program you will understand deeply how Tax functions across all areas of a multi-national corporation. Areas of development include: • Handling and supporting a wide variety of tax compliance processes, including direct and indirect tax in the U.S. and outside of the U.S.• Gathering requirements and collaborating on design and process improvements • Assisting with tax due diligence on M&A deals• Learning to prepare tax account reconciliations• Liaising with cross-functional teams and business partners to obtain information or provide information • Assisting with developing and evaluating planning opportunities • Organizing information for visibility across the entire Tax Organization• Supporting existing processes within Tax• Assisting with special projects • Researching tax rules and writing tax technical documents• Creating and developing complex excel spreadsheet modelsIn addition, through TLDP, you will obtain exposure to functional job training, leadership development workshops, mentorship/career guidance and a network of peers. This breadth of exposure provides program participants to gain an understanding of key roles within Amazon’s Tax organization and build skills to help them become effective leaders capable of leading large, complex organizations. Full-time roles are available at our Arlington, VA headquarters. Relocation assistance provided, if eligible.BASIC QUALIFICATIONS• Currently enrolled in JD and LL.M in Taxation (graduation conferral date no later than August 2025); OR Taxation Master's degree program (graduation conferral date no later than August 2025) with equivalent experience working in a public accounting firm, law firm, or multi-national corporation.• Membership or anticipated membership in a U.S. state bar or CPA. ...

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.GREF’s Continuous Improvement team sits within the Operations Excellence team and is responsible for developing and maintaining GREF-wide operational standards, knowledge management, and Continuous Improvement support; including program playbooks, standard operating procedures (SOPs), policies, best practice guidelines, self-managed skill-development tools, workshops, and coaching resource libraries. The team encompasses a variety of skill-sets; including technical, project, and program managers that enable GREF service lines to drive continuous improvement across the organization. As the Manager of GREF Continuous Improvement you will develop and manage operational documentation, Continuous Improvement, and governance mechanisms. You will oversee a large, global team of third-party specialists. You will build strong relationships with service line leaders across GREF, and help them drive operational consistency, improvements, and scalability by translating strategic objectives into feasible action plans. The successful candidate will have excellent program & project management capabilities, a thorough understanding of the office workplace environment and corporate real estate, and display traits such as quick learning, flexibility, and agility.Key job responsibilities- Act as a thought leader on operational improvement opportunities and best practices- Provide project management and oversight to global cross-functional teams, from scoping initiatives to successful implementation of standards with internal and external stakeholders.- Lead third-party vendor team to adapt to key organizational priorities as needs shift; maintain appropriate staffing levels and motivate the team to achieve organizational goals. - Build partnerships with leadership, peers and partner organizations to support key organizational goals, including definition of policies and procedures- Drive strong governance over program documentation, metrics, policies to ensure alignment with best practices - Develop robust and scalable documentation, mechanisms, reporting, and playbooks; support organizational teams in maturing and maintain. - Provide and global analytics, reporting and dashboards to mitigate risks and ensure organization-wide alignment to operational best practices - Delegate and partner with vendor resources and other stakeholders for improvement initiatives to succeed and work with the relevant stakeholders to ensure a holistic approach. - Identify improvement opportunities and develop global solutions to address them - Exceptional oral and written communication skills- Strategize with stakeholders, challenge outcomes and propose deliverables to ensure fit for purpose and scalable solutions. - Identify and apply lessons learned from initiatives to drive Continuous Improvement in the organization.BASIC QUALIFICATIONS- Bachelor's Degree or equivalent- 5+ years of experience in program or project management- 5+ years of experience managing teams- 5+ years of experience working cross functionally with tech and non-tech teams- 5+ years of experience in leading Continuous Improvement initiatives and implementing Lean, Six Sigma, or other Continuous Improvement methodologies ...

Do you like to use network and Unix systems engineering to deliver simple, sustainable, and repeatable solutions? Would you like to play a key role in driving the stability and sustainability of next-generation IP networks?AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Core Networking team is looking for a Network Development Engineer to join our Network Fabric Engineering (NFE) team. As a Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global datacenters.AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data. Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Create and implement changes on the network.• Work closely with our automation teams in defining the tools that allow us to scale at a higher volume.• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.• Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.• Drive and support innovation from Top of Rack to the Network Border and everything in between.• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.• Deliver simple, sustainable and repeatable solutions and processes.• Collaborate with highest tier escalation engineers/resolvers.• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.A day in the life• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.• Manage customers during problem resolution and operating efficiently under pressure.• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.• Travel to data center/network sites and Amazon/customer offices as needed.About the teamAWS NFE (Network Fabric Engineering) owns datacenter network services that provide unconstrained connectivity to our customers, such as EC2, EBS, S3 and Amazon CDO Services. They own the networks internal to the datacenters end to end, including scaling and operational functions, for both traditional datacenters. They also own newer AWS offerings such as Outposts and Local Zones.Working at AWS in the Core Networking Team- Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4- Meet Kensie, Network Development Engineer --- https://youtu.be/ezF3kpUAhWUAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- • 4+ years experience in a network focused hands-on technical role working with IP routing protocols/technologies and platforms in large scale data center and/or WAN network environments.- • 4+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- • 4+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.- • 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming. ...

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the Area Manager over Occupancy Planning (OP) will oversee the strategic and tactical management of space and allocations within the corporate real estate portfolio for their assigned area. The area lead collaborates closely with various stakeholders to drive successful occupancy planning initiatives and deliver data-driven recommendations for future space requirements.The Senior Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with both business leaders and employees to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing strategic recommendations on business line space allocations at a city level by leveraging Amazon’s size and scale and translate business requirements into effective solutions aligned with the workplace strategy. The Area Lead will oversee the Northeastern U.S. program, to include planning, budgeting, and activities that support corporate office locations across their assigned area.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Manage and guide an OP team of vendors responsible for the tactical occupancy planning across the area, ensuring all activities align with the Amazon’s goals and standards.• Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support strategic occupancy planning and area optimization. • Act as the primary liaison between the OP area teams, the GREF regional OP manager, and local business units. Ensure effective communication and collaboration to gather strategic direction and align area occupancy plans with regional requirements and local business needs.• Develop occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals. • Project Manage all occupancy planning activities, including data collection, scenario analysis, and presentation of recommendations for your assigned area to the regional OP lead; and facilitate alignment calls with Workplace Strategists.• Oversee all reporting on area-based occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy. • Manage day-to-day operational occupancy requests and coordinate with GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation for assigned area.BASIC QUALIFICATIONS- Bachelor’s degree in Finance, Project Management, architecture, interior design or related field, or related professional experience.- 7+ years professional experience required - a significant portion of which should demonstrate success in leading portfolio strategy and broad scale occupancy planning and move management projects- 5+ years of experience in program/ project management, to include delivering cross functional projects ...

Come join our team to deliver globally impactful events. As the Off Campus Productions Event Producer, you will provide customer-centric event production services and overall event support at the highest level possible, serving a diverse set of Amazonian customers. The Off-Campus team is an Amazon Event Production team that brings critical production resources and services to companywide events. As the Event Producer, you will manage incoming event requests and full-cycle planning of both off campus and on campus customer events. You are the primary point of contact to serve the customer, responsible for planning, and show calling, collaboratively accountable for onsite operations, live event operations and post-production requirements. You step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and are energetically driven to meet the needs of customers and the team.Key job responsibilities• Act as primary POC for team, customers, organizers, production engineers, livestream technicians, and third-party production providers and over hire labor.• Lead customer meetings, and direct crew onsite for set days, rehearsals, event day(s), through strike and load out operations.• Manage meetings effectively; provide supporting documentation and align stakeholders.• Maintain multiple operations calendars and databases.• Improve efficiencies, and work to optimize standard processes.• Coordinate and improve project-related data and reporting.• Identify blockers, troubleshoot effectively, and facilitate progress.• Seek opportunities to help others improve skillsets and knowledge base.• Manage Team Goals, and programmatic initiatives, with increased ambiguity.• Travel to support events globally.Pre-Event Discovery & Planning:• Collaborate cross-team to assess and approve incoming event requests with Producer(s) and Booking Team.• Attend Discovery Calls and Planning Meetings with customer(s) and team, to understand the customer’s vision.• Manage multiple scheduling and operational calendars, to ensure planning efforts.• Manage and maintain prompt, thorough, professional communication with all team members, customers, and business partners throughout all phases of the event.Pre-event Production:• Lead Planning Meetings with customers and team to confirm final event details.• Provide production guidance to customers and team.• Lead scheduling of production resources, services, and any post-production requests.• Work on behalf of the customer to facilitate:o Third party labor requests and equipment rentalso Communication with facility partners; Security, Housekeeping, Cateringo Partner with internal team to ensure charge back• Prepare event show flow and distribute to internal teams.• Manage technical testing or technical rehearsals.• Support media playback and presentation.• Clearly communicate with all team members and stakeholders.• Coordinate personal travel arrangements, schedules, and expenses.Production: • Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors.• Lead event day show flow, and act as producer show caller, or stage manager, calling the show through comm systems to the technical team.• Provide direction of relevant facility operations.• Lead onsite production engineers and over-hire labor through load in, pre-show operations, post-show wrap up and load out.• Partner with the Systems Engineer to manage technical needs.• Dynamically flex to customer needs and complications, and escalate appropriately.Post-event Production: • Oversee and manage proper strike of event venue.• Manage post-event reporting.• Manage post-event customer needs and meetings.• Manage post-event expenditures.• Provide key metrics and data to team and management.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of experience on-site live event production or event management and calling a show- 2+ years experience leading teams of (2-12 people)- 2+ years project management and organizational skills- 2+ years knowledge of Microsoft Office Suite, event planning platforms and calendaring systems- Bar-Raising verbal and written documentation- Able to clearly communicate and collaborate with team members and customers in a corporate environment- Demonstrated ability to maintain and manage complex calendaring systems and databases- Proficiency with audio, video, lighting and staging systems, including livestream operations- Scheduling and calendaring management- Familiar will event billing processes- Desire to travel ...

Job descriptionCome be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.The Amazon Business Enablement, Change Management, and Communications (ECMC) Team is seeking a Sales Onboarding Lead who can build and deliver sales-focused training content to customer facing sales roles and drive their success with their enterprise customers. The ideal candidate will have a strong sales and/or enablement background, superior program management skills, and a history of designing and delivering high-quality sales training programs. This role will design and deliver engaging and dynamic new hire training programs. This role will collaborate with the broader sales enablement team on projects that remove barriers and accelerate sellers’ success. This role is located in the following Amazon locations: Seattle, WA; Arlington, VA; Austin, TXKey job responsibilities• Design and deliver sales onboarding programs for Amazon Business customer facing teams including Sales and Professional Services; skills include customer engagement, sales methodology, internal sales tools, Amazon Culture, etc. Trainings will target new hires. • Design and develop creative, learner-centered, performance-based training materials in multiple modalities, e.g. instructor led and eLearning delivery• Design and execute operational aspects of training program including annual training calendar, registration processes, agenda and content, speaker schedules, etc. • Identify top challenges across Amazon Business (AB) that are preventing salespeople from delivering results and ensure those concepts are included in the appropriate learning pathways• Partner with other ECMC team members to create programs, tools, and resources that help new hires overcome blockers (online job aids & references, instructional content that supports classroom training events, and designing content for e-learning solutions)• Seek input and partnership from the diverse set of stakeholders (Sales Leadership, Sellers, Sales Operations, etc.), that have a stake in Amazon Business Enablement programs • Select and maintain pool of facilitators (sellers or product SMEs) to lead specific onboarding sessions; define and maintain the Onboarding Buddy Program• Develop and maintain training KPIs/data that contribute to monitoring the performance of training programs; iterate continuously based on these metrics• Support additional Sales Enablement projects as neededBASIC QUALIFICATIONS- Bachelor’s degree in a relevant field- 5+ years of experience facilitating training or delivering Sales Enablement programs including Sales Methodology, Salesforce training, and business skills programs to sales audiences- 3+ years of B2B/C/G direct sales or sales training experience- Current experience with Microsoft Office applications such as Outlook, Word, Excel, PowerPoint as well as online training tools such as Canva, Rise 360, Amazon Learn or Learning Management Systems ...

The Amazon Web Services (AWS) Partner Programs Enablement Manager is an integral part of the Public Sector (PS) Partner Programs team and is in a key position to help grow our cloud computing business making an impact in an exciting, growing market. AWS is leading the shift in computing and is looking for world-class candidates to help shape and deliver our partner programs. There's never been a better time to join our growing Partner Programs team!In this role, you will lead the development and execution of specific enablement and communication workstreams that help Public Sector Partners accelerate their AWS business. You will work cross-functionally with AWS partner teams to scope and build communication and enablement efforts that help solve partner and customer challenges. The ideal candidate is experienced in communications, enablement program development, cross functional relationships, management, reporting, training and communicating to a variety of audiences. You must have the ability and initiative to understand complex business needs and solve them with programs. You must be highly organized and thrive in a fast-paced environment.Key job responsibilities• Create, manage, and lead successful execution of cross-functional partner program enablement workstreams supporting internal stakeholders working with Public Sector Partners;• Develop and lead global partner program communication workstreams, aligning with AWS best practices and leveraging internal, cross-functional resources;• Manage cross-functional relationships with leaders across PR and enablement teams, as well as centralized sales teams;• Work closely with partner program owners to identify knowledge gaps, design and implement resources to drive successful business outcomes; • Collaborate with subject matter experts to develop content and critical partner program communications;• Develop and deliver key messaging to stakeholders regarding partner program guidelines and critical updates;• Review and manage the existing partner program content library to determine opportunities to improve the learning experience for stakeholders, and drive awareness of resources through internal platforms;• Develop project and workback plans to support delivery of communication and enablement workstreams, including content for global, Public Sector facing events;• Lead and champion stakeholder feedback mechanisms;• Lead impact evaluation of enablement and communication workstreams and assets, and leverage feedback mechanisms to inform a data-led strategy;• Leverage strong writing and speaking skills to communicate to executive leadership and stakeholders through regular touch points (monthly business reviews, strategy narratives, document reviews, etc.)About the teamThe Public Sector Partner Programs team drives partner program usage, benefits, and customization for AWS Partners working in Public Sector in order to accelerate their revenue growth, profitability, and transformation with Public Sector end customers. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 8+ years of relevant experience (Enablement programs, Marketing, Communications, Business Development)- Understanding and experience with Cloud Computing- Experience working with Partner organizations- Experience with work management platforms (eg. Smartsheet, Asana) ...

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. The AWS Partner Sales Organization is the Americas partner engagement team for technology (ISVs) and consulting businesses who leverage Amazon Web Services to build solutions and services for customers. More than 90% of Fortune 100 companies and the majority of Fortune 500 companies utilize AWS technology partner solutions and services. Would you like to join a team that is redefining the IT industry? Do you have the business savvy and industry expertise necessary to position Amazon as the technology platform of the future? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for world class Partner Sales Managers to lead our sell-with partnerships with partners in North America.As a Partner Sales Manager, you will have the exciting opportunity to deliver on our strategy to build mind share of Amazon Web Services and grow adoption of cloud-based solutions. In the role, you will establish and maintain sales and alliance relationships with strategic Technology and Consulting partners that include ISVs, Systems Integrators (SIs), Resellers, and Managed Solutions Providers (MSPs) to drive AWS services revenue and acquire new customers. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these accounts, you will be responsible for creating and closing opportunities that drive top line AWS revenue growth and overall market adoption with AWS customers.You will possess both a business background that enables them to engage at the CXO level, as well as a sales background that enables them to easily interact with enterprise customers and sales executives to support the AWS and Partner sales processes. You should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. The position also requires a technical acumen, along with working knowledge of software architecture and the enterprise software landscape.Key Responsibilities: - Drive revenue and market share in a defined territory or industry vertical with multiple account teams and partners and/or with a specific list of ISVs, SIs, and Resellers with defined revenue and win targets - Meet or exceed quarterly revenue targets by helping partners originate and work with AWS and the partner sales teams to close opportunities that drive AWS revenues thru partner programs with AWS prospects and customers - Build deep relationships with customers and partners appropriate to your territory to fully understand their business, solutions and technical needs - Develop and execute against a comprehensive account/territory plan supporting multiple account teams and/or specific assigned strategic Technology (ISV) and Consulting partners to drive achievement of revenue and win goals - Execute this plan while working with key internal stakeholders (e.g. account teams, specialist sales teams, services teams and BD, partner marketing and partner development resources) - Develop long-term strategic relationships with key strategic partners - Create & articulate compelling value propositions around AWS services to customers and partners - Manage and close a pipeline of partner business in your territory - Work with partners to extend reach & drive AWS adoption - Support partners as they develop their solutions through formal AWS APN programs in partnership with partner development teams (and other resources). - Ensure customer and partner satisfaction. - Provide technical and architectural resources to assist your customers in joint engagements with partners and their delivery of solutions to market, including assisting them with channel partners - Drive business development initiatives in your territory in partnership with Partner Development resources and marketing and Go To Market Strategy teams to help drive joint partner solutions built on AWS and ensure that AWS is their preferred platform - Prepare and give business reviews to AWS and Partner senior management teams. - Manage complex contract negotiations and serve as a liaison to the legal group.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS · 5+ years in technical/IT related sales with medium to large software vendors/customers ...