Arlington

Do you want to lead a strategic role that shapes how we work with Selling Partners to ensure the best possible seller Experience on Amazon? Do you have the ability to see the big picture of Amazon’s business, going into details with data and exercising business acumen? We are looking for a Senior PM who is passionate about innovating on behalf of Sellers to drive new strategic initiatives that optimizes Amazon seller’s cost of doing business on Amazon. This is an opportunity to drive strategic products and programs, requiring strong level of judgment with a high level of executive visibility.Amazon’s US 3P (Third-Party) Business represents an incredible opportunity to address a vast market segment and customer base and is an area of high interest for Amazon. Our organization is focused focused on building solutions that enable our sellers to grow and deliver unique products and services to customers. Our business has an incredible opportunity and thus we can reinvent everything from the Seller experience to the Customer experience.As a Senior PM, you will own US 3P initiatives that directly impact seller’s experience on Amazon, collaborating cross-functionally with worldwide partners to deliver transformative solutions. This role involves significant use of data and seller feedback to measure impact of strategy, and drive decision-making with senior stakeholders. In this fast-paced environment, you will wear multiple hats - from driving the overall vision to execution. You will synthesize transformation ideas and present for leadership review through effective use of Amazon mechanisms (PR/FAQs, narratives, customer working backwards documents). Successful candidates will possess excellent analytical skills, be proficient in process optimization, and have a penchant for conceptualizing & implementing mechanisms. You are customer obsessed, can thrive in ambiguity, and demonstrate empathy. Communication, writing, attention to detail, follow through, and ability to coordinate across teams will be second nature to be effective in this role. This is a great opportunity to play a key role in a fast-moving team that is significantly impacting the multi-billion-dollar 3P seller business.Key job responsibilitiesKey PM Job Responsibilities:• Identify business and customer challenges, develop compelling narratives to support the initiative, and align with stakeholder teams.• Proactively identify, track, and execute opportunities to improve operational performance and achieve key goals and targets.• Create project plans, identify resources, and organize cross-functional teams to implement future state processes & tools.• Collaborate with functional teams to develop business and/or technology solutions, conduct proof-of-concept, and obtain buy-in from key stakeholders.• Be integral to the change management process to ensure adoption of new processes and tools, using performance metrics.• Publish project trackers and flash reports to keep stakeholders informed about project status.• Support annual operational planning, create a business plan with strategic initiatives and priorities supported by data and customer anecdotes.• Support the creation, tracking, and execution of goals and operational metrics required to achieve the strategic objectives of the business.Our vision is to achieve that by reducing the inefficiencies in the supply chain, innovating on behalf of the Sellers to provide a better seller experience, and by creating scaling tools to create Seller awareness on these opportunities. Finally, we want to be able to close the feedback loop from Seller to Product owners, to make continuous improvement to the seller experience(SX).BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience prior success in driving execution of large-scale project plans with multiple teams in support of business goals- Experience leading go-to-market for consumer software or hardware product launches- Experience creating and managing complex, cross-team project plans- Experience presenting metrics and progress to goal to senior leadership- Bachelor's degree- 6+ years of experience in marketing, product or program management and experience with Supply Chain and Logistics products ...

On the Business Partnership (BP) Team within Finance Operations (FinOps), you will find yourself driving accurate receivables via scalability and process excellence. To support the growth of Digital businesses at Amazon, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan, but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and be willing to experiment with new ideas.This role on the Digital Content BP team will be a key driver of standing up a programmatic approach for Digital Content Accounts Receivable (AR). This includes driving process improvements across these businesses, tech teams, and other stakeholders in order to implement scalable solutions. The role will use complex problem solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.Key responsibilities:- Drive program objectives – provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support.- Scale services and tools – design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion.- Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives.- Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations.- Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.- Drive resolution of critical issues for vendors as well as support processes/systems deep dives to ensure root cause analysis and correction resulting in improved customer experience.- Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.- Liaise with Financial Operations (FinOps) support centers to set near, medium, and long-term operational goals for improvements.- Develop mechanisms to seamlessly support new program and tool launches worldwide.- Identifying and quantifying financial and operational risks and opportunities both internal to Finance Operations and to the business, driving ad-hoc projects as required.- Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Amazon is seeking a data-driven, highly motivated, and organized Senior Program Manager to support Vendor & Transaction Accuracy’s (VITA) Retail Vendor Fraud and Digital Fraud programs. The team is responsible for detecting and preventing fraudulent payments to vendors globally, is uniquely situated within Finance Operations, and uses signals in transactional data such as invoices and payments as indicators of theft, fraud, waste, or abuse. We are looking for a technical minded strong leader who has a proven track record of program management of complex and growing spaces. The chosen leader will be an experienced program manager who is skilled in leading multiple simultaneous programs in a highly cross-functional environment which includes internal customers and technology partners. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your programs’ performance, quality, and cost. Using data and key metrics, you will also drive and measure process improvements that enhance our operational effectiveness. You will work independently in a dynamic, challenging, and fast-changing organization. We are leaders in the fraud prevention industry, and we need individuals who are ready for this challenge and who want to reach beyond what is possible today.A successful candidate must have a passion for fraud prevention and program management and be able to drive efficiencies with those around them through effective lateral and upward management. You will own month-end goal reporting, cross-organization stakeholder management, work with internal fraud operations teams on best practices, identify training gaps and opportunities for fraud investigators, and manage upwards with senior leaders. You will have a strong background in reporting, program management, analytical and process optimization skills. You will work across teams to streamline detection mechanisms associated to account compromise, build SOPs, partner with tech teams to streamline investigative tools and dashboards. The leader will work with global Retail business partners, global Digital business partners, Accounts Payable, Finance, Legal, and technical support teams. The Program Manager owns month end reporting, MBR, QBR and vendor escalations. This is a highly visible role, and a successful candidate has a background in fraud prevention, is comfortable working with data to derive patterns and assumptions, communicating recommendations and findings to senior leaders at a high level in weekly, monthly or quarterly updates. Key job responsibilities*Carry out the vision and mission of VITA to prevent, detect, and investigate issues of erroneous payments to vendors *Manage QBR and MBR and all month end reporting and metrics validation*Streamline investigative processes and metrics tracking by developing and enhancing SOPs, dashboards, tools and other systems used by investigators*Summarize evidence, facts and next steps to leaders at all levels in periodic business reviews*Drive productivity across teams that support investigations by creating efficient processes and reporting to meet goals *Exercise judgement and bias for action to escalate incidents of fraud in a highly controlled environment*Demonstrate effective writing through clear, concise and persuasive narrative creation that documents complex fraud investigations, new program ideas, and periodic senior leadership updates *Understand and follow Amazon’s policies and procedures on invoice entry and transaction processing for Corporate vendors highest levels of controllershipAbout the teamWe have a mission to prevent erroneous payments globally for Amazon. Our customers are Amazon's shareholders as well as the teams that we support to close investigations. The individual will work with team members all over the globe including U.S., Costa Rica, Slovakia, India and U.K. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon is seeking a data-driven, highly motivated, and organized Senior Program Manager to support Vendor & Transaction Accuracy’s (VITA) Retail Vendor Fraud and Digital Fraud programs. The team is responsible for detecting and preventing fraudulent payments to vendors globally, is uniquely situated within Finance Operations, and uses signals in transactional data such as invoices and payments as indicators of theft, fraud, waste, or abuse. We are looking for a technical minded strong leader who has a proven track record of program management of complex and growing spaces. The chosen leader will be an experienced program manager who is skilled in leading multiple simultaneous programs in a highly cross-functional environment which includes internal customers and technology partners. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your programs’ performance, quality, and cost. Using data and key metrics, you will also drive and measure process improvements that enhance our operational effectiveness. You will work independently in a dynamic, challenging, and fast-changing organization. We are leaders in the fraud prevention industry, and we need individuals who are ready for this challenge and who want to reach beyond what is possible today.A successful candidate must have a passion for fraud prevention and program management and be able to drive efficiencies with those around them through effective lateral and upward management. You will own month-end goal reporting, cross-organization stakeholder management, work with internal fraud operations teams on best practices, identify training gaps and opportunities for fraud investigators, and manage upwards with senior leaders. You will have a strong background in reporting, program management, analytical and process optimization skills. You will work across teams to streamline detection mechanisms associated to account compromise, build SOPs, partner with tech teams to streamline investigative tools and dashboards. The leader will work with global Retail business partners, global Digital business partners, Accounts Payable, Finance, Legal, and technical support teams. The Program Manager owns month end reporting, MBR, QBR and vendor escalations. This is a highly visible role, and a successful candidate has a background in fraud prevention, is comfortable working with data to derive patterns and assumptions, communicating recommendations and findings to senior leaders at a high level in weekly, monthly or quarterly updates. Key job responsibilities*Carry out the vision and mission of VITA to prevent, detect, and investigate issues of erroneous payments to vendors *Manage QBR and MBR and all month end reporting and metrics validation*Streamline investigative processes and metrics tracking by developing and enhancing SOPs, dashboards, tools and other systems used by investigators*Summarize evidence, facts and next steps to leaders at all levels in periodic business reviews*Drive productivity across teams that support investigations by creating efficient processes and reporting to meet goals *Exercise judgement and bias for action to escalate incidents of fraud in a highly controlled environment*Demonstrate effective writing through clear, concise and persuasive narrative creation that documents complex fraud investigations, new program ideas, and periodic senior leadership updates *Understand and follow Amazon’s policies and procedures on invoice entry and transaction processing for Corporate vendors highest levels of controllershipAbout the teamWe have a mission to prevent erroneous payments globally for Amazon. Our customers are Amazon's shareholders as well as the teams that we support to close investigations. The individual will work with team members all over the globe including U.S., Costa Rica, Slovakia, India and U.K. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Seattle, WA, USADo you enjoy seeing the impact your work has on real customers? As a Security Engineer at Amazon Web Services, you’ll create, maintain, and improve Services and solutions at massive scale, helping to improve the businesses (and lives) of millions of people around the world. Help us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well!As a member of The AWS team, you’ll be part of the glue that holds the AWS ecosystem together as you contribute to securing, validating and sustaining more than 750 million transactions per second. Whether its help validate that our services, applications, and websites are designed and implemented to the highest security standards, AWS is innovating with the customer in mind.AWS Security is on the cutting edge of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows.AWS Security is looking for a Senior Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our cutting-edge services.A Senior Security Engineer at Amazon is expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization.A Senior Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS IT Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought-out resource (both within AWS Security and by groups throughout Amazon), while having an understanding of the application of information security in a broad range of technical areas.A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties.Key job responsibilities• Application security reviews• Mobile security reviews• Secure architecture design• Threat modeling• Projects and research work as needed• Security training and outreach to internal development teams• Security guidance documentation• Security tool development• Security metrics delivery and improvements• Assistance with recruiting activities and administrative work About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- MS in Computer Science or related field, or equivalent work experience- Minimum of 5 years of experience with any combination of the following: mobile security, threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security- Minimum of 5 years of experience with security engineering, system and network security, authentication and security protocols, cryptography, application, database, or storage security ...

Come join Amazon Ad Exchange - a high scale, low latency service that is critical the entire Ad eco-system. Our business is growing super fast and so is our team!Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry defining projects that move the needle?Amazon challenges are big and impact millions of customers, sellers, and countless products across the globe. Our path is not always easy so we are selective about who joins us on this journey. There is a certain kind of person who takes on software development challenges at Amazon – someone excited by the idea creating new platforms, features, and services from scratch while managing ambiguity and the pace of a company whose ship cycles are measured in weeks, not years. If this is you, come build the future with us.Amazon Ad eXchange (AAX) aims to match ad opportunities (supply) from various Amazon Owned & Operated properties and external publishers with ad campaigns/lines (demand) and external demand sources in an efficient, scalable and privacy-centric manner while balancing the needs of advertisers, publishers and consumers. We ensure high ROI for our advertisers, high yield for our publishers and high-quality ad experiences for our consumers.AAX is a high scale (~3 MM QPS), low latency service that is critical the entire Ad eco-system. The Amazon Advertising business is growing super fast, and so is our team and our data. The service and solutions we produce is used by dozens of internal business teams, as well as Amazon customers : Publishers, Broadcasters, Advertisers. We are still in that growth stage when every engineer on the team has a chance to design and own an end-to-end system, solution or large service.Collaborate with experienced cross-disciplinary engineering talent to design and develop state of the art Ads systems and infrastructure.Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.Develop custom infrastructure solutions with cutting edge technologies which can operate at incredible scale and speed, and future proof as we get bigger and faster.Build distributed systems that are scalable, fault-tolerant, low cost, and easy to manage/use.Key job responsibilities- Design, Develop, Implement Network & Infrastructure Systems from the ground up- Build, document, and advocate team processes using software development best practices- Propose innovative tools, frameworks, automations and processes for adoption across Amazon Ads- Write clean, maintainable code and perform peer code-reviews. Drive improvements to the code review process. (CDK, Java, Rust, Python)- Deep-dive into client or server systems to optimize for performance, maintainability, scalability, extensibility as needed.- Assist in the career development of others by actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.- Utilize deep knowledge of tech fundamentals to build things that can operate at AWS-stressing scale.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 3+ Years Experience Architecting & Developing w/ AWS Services- 3+ Years Experience w/ Infrastructure as Code Frameworks (CDK and Cloudformation highly preferred) ...

The Global Real Estate and Facilities (GREF) Tech team, part of Finance Automation, develops services, products, and tools to enable Amazon's corporate real estate team to build and operate the company's global facilities in more than 60 countries, which is the largest corporate real estate footprint in the world. We develop building systems that deliver a seamless, adaptive, and creative workspace experience to more than half a million employees. Our mission is to create technology that simplifies the processes Amazon employs to manage its corporate real estate. Our teams build services and products that support various GREF domains, including space and occupancy planning, design and construction, employee health and safety, sustainability, and building management systems requiring IoT expertise. If you possess the skills to build, operate, and scale the next generation of distributed systems supporting Amazon's growth, this role may be well-suited for you.We are seeking a passionate senior systems development engineer who can help us invent the next generation of real estate systems and support the GREF organization. The ideal candidate for this role will be a self-starter and is comfortable with ambiguity. Building highly scalable solutions would be the basis of their work. They will enjoy learning, inventing and implementing new technologies. A Systems Development Engineer (SysDE) at Amazon works on real complex systems at a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of thousands of Amazon employees around the world. Coming to Amazon gives you the opportunity to work on development teams in one of our many rapidly growing organizations. Come join us in making history!The main area of activity for this role is to lead the development and integration of intelligent systems that will become the nervous system of the largest corporate building fleet globally. The North Star for this team is to establish standards for the operational technology stack in GREF buildings, and deploy it so that Amazon gains better controllership over the environmental conditions of their buildings, utilization modes of spaces offered to users and the consumption of energy and utility billing which contribute to Amazon’s Climate Pledge of becoming carbon neutral ultimately.Key job responsibilitiesAs a Sr Systems Development Engineer in GREF Tech you are responsible to design, architect, develop, test, deploy and deliver scalable, multi-tiered systems, platforms or services using modern languages, design patterns, frameworks and technologies. You will take the lead on defining and implementing engineering best practices and using data to define and improve operational best practices. You will drive the architecture and technology choices for building systems and intelligence that will raise the bar on user experience.A day in the lifeYour daily activity will involve integrating a large network of sensors and building management systems (BMS) into a framework that leverages the power of AWS technologies to inform Amazon on the health of our building systems and the quality of the work environment we offer our employees. This includes air quality, optimized equipment maintenance schedules, optimized meeting vs. desk spaces, or informing people on utilization rates of their floor, or parking space, etc. BASIC QUALIFICATIONS- Experience leading the design, automation, deployment, and support of large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

The Sr Technical Infrastructure Program Manager Global FLS Reliability will execute and improve programs to support FFA Program reduction, FLS system maintenance, regulatory compliance at Amazon fulfillment facilities. The successful candidate will possess a professional understanding of facility fire protection principles such as life safety, property protection, code compliance, as well as be experienced with fire system inspection, testing, and regulatory requirements. This role will engage in a combination of the following fire alarm, water-based suppression, and specialty system activities: system layout (plan preparation), system equipment selection, system installation management, system acceptance testing review, system trouble-shooting, system servicing, and system technical vendor management. Technical areas required of the role include applicable codes and standards, types of detectors and signaling systems, supervision requirements, power requirements, programing, building/space structure and occupancy considerations, basic electricity, and low voltage electronics.Key job responsibilitiesDevelop and maintain playbook of best practice processes regarding FLS operation and maintenance, with consideration of local regulations across multiple countries• Provide technical leadership to on-site RME teams regarding FLS• Own the governance mechanisms for mitigating, reporting and reviewing false fire alarms• Deep-dive false fire alarms and other FLS-related issues to identify root causes, and develop and roll out mitigating solutions, collaborating with other teams whenever required• Provide support to RME and commissioning teams on launch sites, including improvement of the commissioning process itself• Collaborate with RME and Procurement colleagues responsible for hard and soft facility services in their regions, to work with vendors to support our assets and operation, including routine vendor governance where relevant• Work with Engineering Services teams to improve the design specifications and subsequent installation of FLS assets• Report FLS metrics on a routine basis to RME and other teams, including formal written reports to senior leadership• Develop strategic roadmap for FLS assets, operation and maintenance• Manage multiple complex projects and tasks simultaneously, while influencing and developing relationships at a range of organization levels• Collaborate with other regional teams around the worldA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamGlobal FLS Reliability - Establishes mechanisms to ensure consistent performance of fire and life safety systems at launching and existing sites through policies, metrics, technical support, and fire alarm activation reliability management.BASIC QUALIFICATIONS• Experience in roles leading fire protection or mechanical maintenance programs, quality improvement, project management• Demonstrated knowledge of data collection, analysis, and reporting techniques and use of enterprise level information management systems• Experience in a Fire and Life Safety related role such as system design, installation, maintenance, Code enforcement, auditing, insurance loss control, or other relevant fieldFire Protection and/or relevant professional certification (CFPS, CSP, ARM, RME-G, NICET, etc.)Outstanding communication skills and ability to successfully interact and negotiate with technical and operational stakeholders, both internal and external ...

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.The Amazon Web Services (AWS) Training and Certification Team is looking for a Sr Technical Lab Developer who wants to be a part of building exciting and new training for AWS Training and Certification.Customers are rapidly adopting Amazon Web Services (AWS) as a way to build scalable and cost-effective web and IT solutions for their businesses. AWS is developing highly technical learning focused on cloud security, machine learning (ML) models and Generative AI (GenAI) solutions that get customers deep into AWS technologies. The qualified candidate will have experience designing and developing solutions using AWS technologies. A demonstrated ability to design real world enterprise scenarios into lab experiences, liaising with AWS T&C’s Product Management for technical requirements and learning objectives. Candidates will have a deep technical understanding and working knowledge of AWS domains. Above all, you will have a passion for learning.Please note up to 25% travel may be required for this role, primarily for event support.Key job responsibilities• Design and Develop lab experiences on AWS technologies, such as Security, Machine Learning, Generative AI, Big Data, Web Applications, Networking, High Performance Computing, Storage, Databases, Enterprise Applications, Migration Strategies or other solutions areas to understand services in order to develop effective training for our customers.• Evolve scaling mechanisms for Lab catalog growth, like Crowdsourcing of labs.• Contribute to grow a cohesive set of real-world, scenario-based labs to reinforce the learning objectives for AWS courseware by offering hands-on learning for students.• Create scalable framework for hands on labs development.• Work with the Technical Curriculum Architects and Lab Engineers to provide support and maintenance for the deployed hands-on labs.• Determine services and features to be included in course lab exercises based on intended audience profile, learning objectives, AWS best practices and strategic initiatives.• Collaborate with Subject Matter Experts across AWS (including Curriculum Developers, Technical Trainers, Support Engineers, Professional Services, and Solutions Architects) to build or crowdsource technically accurate training that meets the learning objectives.A day in the lifeThe Sr Technical Lab Developer designs and builds interactive labs and demo experiences to teach customers technical skills. This typically involves using AWS CloudFormation, IAM policies, and scripts to deploy and configure AWS services. The lab developer also responds to tickets, patching labs, support the crowdsourcing ecosystem, and provides technical reviews of learning content in development.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS• 7+ years of experience in cloud infrastructure and/or software development• 5+ years of hands-on experience in AWS Technologies• 1+ years of experience in ML operations and implementation• 1+ years prior experience designing, deploying, and operating infrastructure and/or applications with the cloud• Proficiency in python and at least one other programming language such as node.js ...

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as into everything that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We are customer obsessed, working backward from customer needs in everything we do.We seek a talented Technical Program Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and project management / PMO skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you.You are highly organized, communicate roadmaps clearly and transparently, and relish getting things done in a structured and controlled manner. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You will understand risks, issues, blockers and show strong bias for action in resolving these to ensure the success of our program. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. You hold our team, as well as partner teams, accountable and to high standards; you have a “whatever it takes” attitude about delivering results. You have demonstrated experience with technical program management in software development, from scoping/writing requirements, testing, CI/CD, technical design review and operational excellence.This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy. Establish foundational support for the program from inception, including establishing and owning internal mechanisms such as business reviews, bi-weekly updates, internal wiki pages, etc. Support delivering the roadmap for IXT-owned products by partnering closely with product managers to triage tickets, establishing mechanisms to engage with cross-functional teams and identifying ways to improve our products’ performance. Use data to drive and measure process improvements that enhance our operational effectiveness. Partner closely with product and engineering in the development of new technologies built-for-builders, in a continuous effort to deliver a world-class customer experience, Born Inclusive for all Amazon employees and customers. Serve as a technical leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process. Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsAbout the teamThe Amazon Business Field team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the energy, materials and utility sectors. The ideal candidate will have relevant energy, materials and utility consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targetsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

At Amazon.com, we strive to be Earth’s most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global operations. You have to thrive in the type of environment that is constantly going and growing. In the words of Jeff Bezos, “Many of the problems we face have no textbook solution, and so we happily invent new ones.”The purpose of the Ops AI Compliance team is to manage Ops compliance with rapidly changing global AI regulations. This candidate acts as a AI compliance subject-matter expert, specifically focusing on strategic management of the builder experience in the Ops AI Compliance experience.Key job responsibilities- Implement and manage the Ops AI compliance workflow.- Partner with Ops builder teams to drive the completeness and accuracy of AI compliance documentation.- Enhance Ops AI Compliance processes through collection and analysis of builder feedback.- Partner with Ops business owners to identify and mitigate AI risks.- Identify, gather, track, and report risk metrics to Ops leadership.- Manage several projects simultaneously with a sense of urgency.- Be comfortable dealing with ambiguity.- Must be a good human that enjoys being part of a fun team.BASIC QUALIFICATIONS- Bachelor’s Degree- 7+ years in AI Compliance or a related field- Experience developing and maintaining regulatory documentation- Former role in AI compliance with knowledge of regulatory and industry requirements and standards- 3+ years leading projects with tight deadlines- Proven knowledge of domestic and global AI regulations and applying them in a complex technological environment ...

We are seeking a stellar Sr. Analyst to join the Global Service Compliance (GSC) team supporting Amazon’s Project Kuiper. Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.We are looking for someone who is enthusiastic about technology, enjoys being continually challenged, and demonstrates sound judgment even in ambiguous situations.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesWorking closely with the business, legal, tax, accounting and other teams, you will develop out-of-this-world strategies for handling compliance obligations in creative, business-centric ways that allow Kuiper to move quickly. As a Sr. Analyst within the Controllership vertical for Kuiper GSC, you will be responsible for creating and implementing a compliance control framework and working with stakeholders to identify, build, implement and monitor relevant controls to reduce organizational risk. This role will be responsible for managing control testing, completing quality reviews, and preparing performance reports to clearly communicate KPIs to leadership. You will be responsible for developing and continuously improving strategies to identify ineffective controls and create solutions that are scalable and right-sized.The right person for this role has experience executing high judgement to provide recommendations for the organization leveraging risk based decision making. This role requires knowledge to solve ambiguous, complex business problems and a successful track record of delivering multiple projects, managing deadlines and prioritizing risks across multiple global teams and stakeholders. This position may be based in Bellevue, WA, or Arlington, VA. Some travel, domestic and international, may be required.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- 4 + years of experience working directly with internal control design, implementation and testing. ...

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.Within GREF, the Global Real Estate & Facilities Intelligence and Digital Experience (GREF IDX) team empowers GREF with the data they need to make better business decisions, manage the Amazon real estate portfolio and deliver a positive employee experience. We are on a mission to use data to inform where, when and with whom work gets done at Amazon. As a Senior Business Intelligence Engineer, Level 6 at Amazon, you will play a pivotal role in driving the strategic vision and execution of our business intelligence and advanced analytics capabilities within the Global Real Estate & Facilities organization. In this position, you will spearhead the development of innovative BI solutions that empower cross-functional teams to make data-driven decisions and uncover transformative business insights.Key job responsibilities• Lead a team of BI engineers, sharing domain expertise and best practices to elevate the overall BI capabilities• Build visually stunning, interactive dashboards and reports that provide actionable insights to GREF customers using Amazon QuickSight• Lead the design and implementation of highly complex, scalable, and high-performance BI architectures and data models to support the organization's strategic business objectives• Use advanced analytics techniques, such as statistical analysis, predictive modeling, and machine learning, to uncover hidden patterns and trends in data• Collaborate cross-functionally with data engineers, data scientists, and business partners to define and deliver impactful BI solutions that drive business value• Lead the identification, evaluation, and implementation of new BI tools and technologies to continuously enhance the organization's analytical capabilities• Represent the BI function in strategic business discussions and provide data-driven recommendations to senior leadershipBASIC QUALIFICATIONS- • Bachelor's degree in Computer Science, Data Science, Statistics, Management Information Systems (MIS), or a related field- • 8+ years of experience as a Business Intelligence Engineer or similar senior-level role- • Proven expertise in designing and implementing complex, large-scale BI architectures and data models- • Extensive experience with leading BI tools and technologies (e.g., Tableau, Amazon QuickSight, Power BI, Looker, AWS Athena, Snowflake)- • Deep understanding of data engineering concepts and proficiency in SQL, Python, or other data-oriented programming languages- • Ability to effectively communicate technical concepts to both technical and non-technical stakeholders- • Strong problem-solving, critical thinking, and analytical skills- • Experience leading cross-functional teams and driving the successful delivery of BI initiatives ...

At AWS Professional Services, we are building a worldwide team of technical cloud computing architects to work on enterprise customer engagements around the world and helping our partners develop technical expertise and capacity supporting these customers. To help grow and scale this business, we are looking for an exceptional Sales Operations Leader for the Worldwide business, with strong operational, financial, collaboration, and communication skills. This individual will manage a large team (up to 70) of operations managers and will be accountable for multiple key business processes to ensure a great experience for customers, high productivity of all consultants, and efficient execution of business operations. Key job responsibilities - People Management: Ensure our global business operations team is staffed with exceptional talent and that they are coached and developed for professional success. - Opportunity Pipeline and Revenue Management: Deliver pipeline and revenue forecasting reviews to ensure efficient execution in the sales cycle. Scale processes and reporting for continued simplification. - Business Planning: Provide business analytics and insights that influences strategy/tactics/behavior. Establish and lead meeting cadences to drive short and long term business planning. Deliver a planning process focusing on operating models and establishing the right experiments to address long term opportunities and challenges. - Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, with an emphasis on process automation/elimination. - Collaborate with cross-functional teams including Sales, Finance, and Strategy & Operations to ensure all methodologies, policies, and procedures are scaling to meet the needs of the business. - Lead initiatives across Business Operations and contribute to ProServe scale globally.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONSBasic Qualifications: -15+ years’ experience working in a Professional Services Consulting or Sales organization. -Successful record of accomplishment driving strategy and operations. - Experience managing territory planning for sales organizations.-Track record of managing complex programs and projects for internal stakeholders.-Undergraduate degree in business, organizational leadership, or human resource management or equivalent.-Experience with SFDC or other CRMs, and working knowledge of Financial Force or other PSA platforms. -Strong communication and writing skills with experience in leading diverse remote teams. -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers with business insights, financial analysis, and forecasting. -Entrepreneurial, self-starting attitude and willingness to jump in and get things done. -Demonstrated experience proactively collaborating cross functionally to identify, diagnose, and solve problems. ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! Key job responsibilitiesAbout the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.- 7+ years of technical engineering experience.- Experience in Informational Technology operations ...

Come build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier. In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time. Amazon Advertising is dedicated to driving measurable outcomes for large brands, small businesses, partners (agencies and advertising software companies) and publishers. Our ad solutions—including sponsored ads, display, video, audio, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. The Amazon Ads Brand Marketing Editorial team is seeking a Sr. Content Marketing Manager who is analytical, self-motivated, and detail-oriented. This role will own the management, optimization, and analysis of content programs to drive measurable improvements in content delivery for our customers. The ideal candidate combines strong B2B content creation skills with advanced analytical capabilities, possessing a mind that is equal parts creative and analytical. You will be responsible for developing compelling content, improving customer journeys, and measuring the impact of our marketing efforts.In this role, you will find operational efficiencies across a team of marketers, using data-driven insights to create seamless customer experiences across touchpoints. You'll partner with our Channels team to leverage personalization and with our Measurement team to understand the downstream impact of our work. This position requires exceptional judgment, great communication skills, and experience in program management. You will collaborate with stakeholders across Marketing, Sales, and other teams to drive innovative solutions that achieve business goals and raise the bar for our content.The successful candidate will operate with a "think big" get-it-done mentality in complex, ever-evolving environments. You must be a strong communicator with strategic marketing experience, business acumen, and excellent writing ability. As a thought leader with high emotional intelligence, you'll be comfortable with testing, learning, and proposing disruptive ideas in our fast-paced environment. Your ability to manage projects from ideation to execution, while bringing fresh ideas to simplify and scale our processes, will be crucial in this role.Basic qualifications* 6+ years of content marketing, operations, and/or program management experience* Experience using data, reporting, or tools to measure performance and make adjustments accordingly* Experience with SQL, Adobe Analytics, Tableau, and/or Excel (data manipulation, macros, charts and pivot tables)* Excellent written and verbal communication skills* Project management experience, working with both internal and external stakeholdersPreferred qualifications* Experience working in digital media or content marketing* An experienced wordsmith with a keen eye for quality content and a strong grasp of grammar* Experience with SEO and conducting keyword research and trend analyses to monitor seasonal, industry, and real-time trends* Familiarity with, or willingness to experiment with, technology tools (e.g. GenAI) * Ability to make ruthless prioritization decisions to allocate limited resources to high impact initiatives* Self-driven, entrepreneurial spirit—enjoys taking responsibility and making things happen* Experience presenting metrics and progress to goal to senior leadershipKey job responsibilitiesDefine and optimize customer journeys across multiple touchpoints and channels, translating data-driven insights into strategic content recommendations to improve effectiveness and reach.Develop, implement, and measure content marketing experiments across various channels, providing ongoing recommendations for new/improved approaches.Manage project schedules, drive completion, and report status to stakeholders, ensuring efficient delivery of content.Monitor KPIs, contribute to business reviews, utilizing Amazon's data resources effectively to compile actionable reports and dashboards from multiple sources.Streamline content workflows and improve team processes, establishing scalable best practices for operational efficiency and identifying opportunities for optimization or automation of marketing efforts. Execute content ideas to drive brand awareness and consideration, focusing on compelling, data-driven storytelling with a customer focus.Collaborate cross-functionally with Sales, Product, Marketing, and other teams to deliver thought leadership content and accurate brand positioning.Develop and maintain relationships with key stakeholders, communicating insights and recommendations clearly to drive innovative solutions and achieve business goals.BASIC QUALIFICATIONS- Bachelor's degree ...

Are you ready to lead the world's largest organizations through a software development transformation? Are you passionate about driving meaningful business changes through technological advancements? The Gen AI Next Generation Developer Experience (NGDE) organization is responsible for building tools and services that enable AWS customers to leverage foundation models to transform how they build applications on AWS with services such as Amazon Q Developer. Please see https://aws.amazon.com/q/developer/ for more details. We move quickly, experiment, and deliver new capabilities into the hands of our customers at a rapid pace. Join the Gen AI NGDE team as a Sr. Customer Advocacy Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilitiesAs Sr. Customer Advocacy Specialist, you will lead the the effort in driving the development and adoption of the Gen AI Next Generation Developer Experience services through deep customer engagements. In this role, you would exhibit the advocacy and presentation skills of a traditional developer evangelist with the ability to gather customer and industry insight. The role provides a good balance between talking to customers and industry influencers to help them build innovative solutions and drive enterprise-wide adoption for the builder experience and working with AWS product teams internally to shape the product and processes. In this role, you’ll combine your unbridled passion and enthusiasm for developers with your unmatched creativity to generate grass-roots attention and support for the developer experience among strategic customers, key industry opinion makers and technologists. In this role, you will manage a portfolio of strategic customer projects, aligning cross-functionally to ensure seamless delivery and an exceptional customer experience.Ideally, you’re someone who has background building tools and content for developers, and has an unmet need to seed developer communities and programs around a technology you heartily believe in. You have immediate credibility with developers at all levels, from students to CIOs. You love to share your passion with others and exhibit good judgment in selecting strategic opportunities to do so. You don’t just want to be part of an industry movement, you want to be out front leading it. If this sounds like you, this is your dream job.A day in the life* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and acting as a strategic advisor driving enterprise-wide adoption of Gen AI developer tools* Deliver compelling presentations, product demos, sample solutions and programs, events (such as Hackathons, GameDays), technical blogs, forum post updates, and discussions to drive initial and enterprise adoption of Gen AI developer tools. * Create, scale, and extend “train the trainer” models to drive expansion of Gen AI developer tools within enterprise customer organizations* Build and engage with C-level stakeholders to understand the value prop of the developer experience* Monitor customer health metrics and proactively identify risks or opportunities, implementing retention and expansion strategies.* Bring customer signals back to product teams to drive innovation on AWS product roadmaps. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams ...

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center at AWS is a new strategic team that helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, data scientists, engineers, and solution architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently.You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for Data Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.This position requires that the candidate selected be a US Citizen.Key job responsibilitiesAs an Data Scientist, you will - Collaborate with AI/ML scientists and architects to Research, design, develop, and evaluate cutting-edge generative AI algorithms to address real-world challenges - Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production - Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to Product and Engineering teams to help define product directionAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of experience building models for business applications- Hands-on experience building GenAI solutions- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing, neural deep learning methods and/or machine learning- Experience in using Python and hands on experience building models with deep learning frameworks like Tensorflow, Keras, PyTorch, MXNet- Bachelor's degree and 5 years of experience or Master's degree and 2 years of experience ...

The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are looking for a Senior Economist who is able to provide structure around complex business problems, hone those complex problems into specific, scientific questions, and test those questions to generate insights. The ideal candidate will work with various science, engineering, operations, and analytics teams to estimate models and algorithms on large scale data, design pilots and measure their impact, and transform successful prototypes into improved policies and programs at scale. They will lead teams of researchers to produce robust, objective research results and insights which can be communicated to a broad audience inside and outside of Amazon. Ideal candidates will work closely with business partners to develop science that solves the most important business challenges. They will work well in a team setting with individuals from diverse disciplines and backgrounds. They will serve as an ambassador for science and a scientific resource for business teams, so that scientific processes permeate throughout the HR organization to the benefit of Amazonians and Amazon. Ideal candidates will own the development of scientific models and manage the data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will be customer-centric – clearly communicating scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions.This position is for an individual contributor role, but a successful candidate could have the opportunity to take on 1-3 direct reports. Key job responsibilitiesUse structural economic modeling to evaluate the impact of policies on employee outcomes, and examine how external labor market and economic conditions impact Amazon's ability to hire and retain talent.A day in the lifeWork with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to estimate a structural model, or writing and presenting a document with findings to business leaders. Our economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions.About the teamWe are a multidisciplinary team that combines the talents of science and engineering to develop innovative solutions to make Amazon Earth's Best Employer.BASIC QUALIFICATIONS- PhD in economics or equivalent- Experience in building statistical models using R, Python, STATA, or a related software ...