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Amazon's Global Risk Management & Claims team is seeking a highly skilled and detail-oriented Senior Risk Analyst with a background in logistics, supply chain, and data analytics. The ideal candidate will possess an in-depth understanding of insurance claims processes, global cargo regulations, and risk management in transportation. As a Senior Risk Analyst, you will partner with our Third-Party Administrator (TPA) to ensure compliance through audits and key performance indicators (KPIs) for cargo claims. You'll develop and validate metrics, review benchmarking data, and communicate with internal stakeholders through business reviews. In this individual contributor role, you'll lead innovation initiatives, measure results, and champion Amazon's Leadership Principles among external partners.Key job responsibilities- Develop program metrics, KPIs, and benchmarking that will track the global cargo claims program- Reporting business metrics to internal teams and discussing program progression and goals - Collaborating with the TPA to improve SOPs and CSI compliance, enhancing the overall claim experience - Meeting regularly with TPA and business-level leadership to discuss metrics and increase collaboration - Partnering with the TPA to promote accountability and innovationA day in the lifeIn this role, the Senior Risk Analyst will partner with key stakeholders to dive deep into business challenges and loss trends, aiming to improve the claims process and enhance claims recovery. The ideal candidate will cultivate partnerships across various transportation organizations to gather business requirements, develop metrics and reporting, establish key performance indicators for third-party vendors, and deliver actionable insights to mitigate financial and operational risks. This individual should be customer-obsessed, both internally and externally, and will work backwards from the customer's needs to meet business objectives.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience handling confidential information ...

Amazon is hiring a Senior Risk Manager for the product team within the Vendor Investigations & Transaction Accuracy (VITA) organization to accelerate some of our top initiatives in our anti-fraud product suite. You will support the development of fraud detection and prevention prototypes across Non-Inventory, Transportation, Retail, and/or Digital business lines. The team is responsible for developing innovative fraud detection and prevention solutions through rapid prototyping and engaging in backlog grooming to ensure successful delivery of new features and enhancements to our product/s. In this role, you must be able to recognize key dependencies across different teams to coordinate successful prototype development and testing.Amazon businesses are growing and expanding at a rapid pace, resulting in a dynamic work environment with many opportunities. This position is at the forefront of our program driving global improvements in fraud detection and prevention through prototype development. You will work closely with customers to better understand their needs and develop prototypes to address those needs. You will set the strategic vision and direction for fraud prototype development. You will manage prototype projects and collaborate with system and business owners, data scientists, engineers, and investigators globally to drive end-to-end improvements and visibility within our fraud detection and prevention suite.An ability to thrive in a fast-paced, demanding work environment is critical to this role. The successful candidate will be a self-starter, a quick learner, and will have the ability to efficiently manage various high-priority, cross-functional prototype projects with leadership visibility that will allow Amazon to scale. This candidate will also be able to perform analysis and interpret data to demonstrate the benefits being delivered with the proposed fraud detection and prevention prototypes. Key job responsibilitiesWhat You Will Do: You will be responsible for driving the development of innovative fraud detection and prevention prototypes across multiple business lines. You will lead the end-to-end prototype execution, working alongside our engineering partners, fraud and risk teams, and business leaders to identify and implement cutting-edge technology solutions in support of our customers. You will get the opportunity to develop a deep understanding of customer needs, while keeping a pulse on the broader company strategy and objectives.Areas of Responsibility: The ideal candidate is an energetic, self-starter and will willfully and diligently perform the following responsibilities on a consistent basis with little or no direction from management:• Collaborate with key business partners and subject matter experts to translate business opportunities into strategic prototype requirements and an execution plan.• Develop a deep understanding of customer needs in the fraud prevention and operational disciplines.• Manage prototype development lifecycle - define the problem in discovery, draft detailed requirements (user stories), plan development sprints, develop UAT plans, and support continuous releases.• Define minimum viable prototypes and prioritize requirements balancing trade-offs between time, effort, investment, and value dimensions.• Lead cross-functional teams to ensure that we are executing against our prototype roadmap.• Identify and monitor success metrics to effectively manage the prototype lines with a focus on client and business value creation.• Work closely with engineering, operations, and marketing in support of the prototypes.• Develop subject matter expertise regarding current fraud and risk solutions.• Actively seek opportunities to increase agility by identifying future needs to evolve systems, processes, services and solutions to support strategic growth and development through prototyping.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Amazon is hiring a Senior Risk Manager for the product team within the Vendor Investigations & Transaction Accuracy (VITA) organization to accelerate some of our top initiatives in our anti-fraud product suite. You will support the development of fraud detection and prevention prototypes across Non-Inventory, Transportation, Retail, and/or Digital business lines. The team is responsible for developing innovative fraud detection and prevention solutions through rapid prototyping and engaging in backlog grooming to ensure successful delivery of new features and enhancements to our product/s. In this role, you must be able to recognize key dependencies across different teams to coordinate successful prototype development and testing.Amazon businesses are growing and expanding at a rapid pace, resulting in a dynamic work environment with many opportunities. This position is at the forefront of our program driving global improvements in fraud detection and prevention through prototype development. You will work closely with customers to better understand their needs and develop prototypes to address those needs. You will set the strategic vision and direction for fraud prototype development. You will manage prototype projects and collaborate with system and business owners, data scientists, engineers, and investigators globally to drive end-to-end improvements and visibility within our fraud detection and prevention suite.An ability to thrive in a fast-paced, demanding work environment is critical to this role. The successful candidate will be a self-starter, a quick learner, and will have the ability to efficiently manage various high-priority, cross-functional prototype projects with leadership visibility that will allow Amazon to scale. This candidate will also be able to perform analysis and interpret data to demonstrate the benefits being delivered with the proposed fraud detection and prevention prototypes. Key job responsibilitiesWhat You Will Do: You will be responsible for driving the development of innovative fraud detection and prevention prototypes across multiple business lines. You will lead the end-to-end prototype execution, working alongside our engineering partners, fraud and risk teams, and business leaders to identify and implement cutting-edge technology solutions in support of our customers. You will get the opportunity to develop a deep understanding of customer needs, while keeping a pulse on the broader company strategy and objectives.Areas of Responsibility: The ideal candidate is an energetic, self-starter and will willfully and diligently perform the following responsibilities on a consistent basis with little or no direction from management:• Collaborate with key business partners and subject matter experts to translate business opportunities into strategic prototype requirements and an execution plan.• Develop a deep understanding of customer needs in the fraud prevention and operational disciplines.• Manage prototype development lifecycle - define the problem in discovery, draft detailed requirements (user stories), plan development sprints, develop UAT plans, and support continuous releases.• Define minimum viable prototypes and prioritize requirements balancing trade-offs between time, effort, investment, and value dimensions.• Lead cross-functional teams to ensure that we are executing against our prototype roadmap.• Identify and monitor success metrics to effectively manage the prototype lines with a focus on client and business value creation.• Work closely with engineering, operations, and marketing in support of the prototypes.• Develop subject matter expertise regarding current fraud and risk solutions.• Actively seek opportunities to increase agility by identifying future needs to evolve systems, processes, services and solutions to support strategic growth and development through prototyping.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Amazon is hiring a Senior Risk Manager for the product team within the Vendor Investigations & Transaction Accuracy (VITA) organization to accelerate some of our top initiatives in our anti-fraud product suite. You will support the development of fraud detection and prevention prototypes across Non-Inventory, Transportation, Retail, and/or Digital business lines. The team is responsible for developing innovative fraud detection and prevention solutions through rapid prototyping and engaging in backlog grooming to ensure successful delivery of new features and enhancements to our product/s. In this role, you must be able to recognize key dependencies across different teams to coordinate successful prototype development and testing.Amazon businesses are growing and expanding at a rapid pace, resulting in a dynamic work environment with many opportunities. This position is at the forefront of our program driving global improvements in fraud detection and prevention through prototype development. You will work closely with customers to better understand their needs and develop prototypes to address those needs. You will set the strategic vision and direction for fraud prototype development. You will manage prototype projects and collaborate with system and business owners, data scientists, engineers, and investigators globally to drive end-to-end improvements and visibility within our fraud detection and prevention suite.An ability to thrive in a fast-paced, demanding work environment is critical to this role. The successful candidate will be a self-starter, a quick learner, and will have the ability to efficiently manage various high-priority, cross-functional prototype projects with leadership visibility that will allow Amazon to scale. This candidate will also be able to perform analysis and interpret data to demonstrate the benefits being delivered with the proposed fraud detection and prevention prototypes. Key job responsibilitiesWhat You Will Do: You will be responsible for driving the development of innovative fraud detection and prevention prototypes across multiple business lines. You will lead the end-to-end prototype execution, working alongside our engineering partners, fraud and risk teams, and business leaders to identify and implement cutting-edge technology solutions in support of our customers. You will get the opportunity to develop a deep understanding of customer needs, while keeping a pulse on the broader company strategy and objectives.Areas of Responsibility: The ideal candidate is an energetic, self-starter and will willfully and diligently perform the following responsibilities on a consistent basis with little or no direction from management:• Collaborate with key business partners and subject matter experts to translate business opportunities into strategic prototype requirements and an execution plan.• Develop a deep understanding of customer needs in the fraud prevention and operational disciplines.• Manage prototype development lifecycle - define the problem in discovery, draft detailed requirements (user stories), plan development sprints, develop UAT plans, and support continuous releases.• Define minimum viable prototypes and prioritize requirements balancing trade-offs between time, effort, investment, and value dimensions.• Lead cross-functional teams to ensure that we are executing against our prototype roadmap.• Identify and monitor success metrics to effectively manage the prototype lines with a focus on client and business value creation.• Work closely with engineering, operations, and marketing in support of the prototypes.• Develop subject matter expertise regarding current fraud and risk solutions.• Actively seek opportunities to increase agility by identifying future needs to evolve systems, processes, services and solutions to support strategic growth and development through prototyping.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

The Selling Partner Compliance Enablement (SCE) team seeks an experienced Risk Manager to lead the expansion of our Compliance Fast Track (CFT) program. In this strategic role, you'll collaborate with world-class certification bodies to streamline compliance processes for our Selling Partners globally.As Senior Account Risk Manager, you'll manage relationships with third-party compliance organizations to drive program implementation, facilitate expansion into new categories and regions, and support appeal resolution processes. Working closely with legal, public policy, and technical teams, you'll ensure successful integration of new certification bodies into the program.The ideal candidate has a strong ability to manage ambiguity, influence stakeholders, manage relationships, and execute effectively. Your success will directly contribute to simplifying compliance processes while maintaining high safety and regulatory standards.Key job responsibilities• Leading strategic onboarding of certification bodies into the CFT program • Managing key relationships with Certification Bodies and Industry Associations • Driving negotiations for successful program implementation • Expanding the program's reach across diverse regions• Facilitating resolution of third party appeals• Coordinating with internal teams for seamless integrationAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship- Knowledge of Microsoft Office products and applications at an advanced level- Experience handling confidential information- Excellent oral and written communication skills including the ability to clearly communicate complex and technical subject matter to a diverse group of stakeholders- Experience in operations, investigations, risk management, incident or crisis management, or handling escalations ...

Do you enjoy designing and implementing solutions to ambiguous and complex problems? Are you looking to expand your scope of impact and influence VP level strategic decision making? Are you on the market for a new, exciting challenge where you are empowered to use your ingenuity to invent and innovate? If so, we are looking for talented people like you to join our rapidly growing compliance solution delivery team.The RISC team charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end to end compliance solutions. Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure product compliance in Amazon’s US marketplace.The Senior Risk Manager supports new tools and programs supporting the store's global compliance efforts. This person will influence behavior, plan projects with legal/business partners, and inspire cross-functional team commitments, complying with Amazon quality standards, and maintaining restricted products operations compliance. The Senior Risk Manager will maintain daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. This person will ensure compliance with all corporate compliance program expectations and applicable federal and state law. This person will conduct risk assessments related to existing processes and new product assortment. This person will also recommend appropriate risk mitigation measures to corporate compliance, including process change and training considerations. Additional perks of the job:• Team rapidly expanding; excellent opportunity for career advancement and upward mobility• Learn about products you never knew existed on Amazon About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 7+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Do you enjoy designing and implementing solutions to ambiguous and complex problems? Are you looking to expand your scope of impact and influence VP level strategic decision making? Are you on the market for a new, exciting challenge where you are empowered to use your ingenuity to invent and innovate? If so, we are looking for talented people like you to join our rapidly growing compliance solution delivery team.The Seller Enforcement for Regulatory and Safety Compliance team within RISC is looking for a Senior Risk Manager to protect our customers from unsafe, offensive, and non-compliant products, and investigate potential bad actors attempting to misuse the Amazon platform. The Risk Manager will implement and take ownership of internal controls and procedures to ensure that only safe or compliant products are available in our stores. This leader will lead cross-functional initiatives with internal Legal, Business, Risk, and International teams to ensure that only permitted products are available on our store, and will take the lead in acting on risk signals to identify and investigate potential non-compliant sellers and bad actors for engagement and enforcement.The right candidate needs to have a bias for action, comfort in navigating high levels of ambiguity, take strong ownership over their portfolio of work, and have a history of cross-functional engagement with a wide array of stakeholders. They will take the lead on several internal initiatives with a high degree of impact on Amazon customers and sellers, and high visibility within internal teams.Key job responsibilities1. Develop and enact onboarding processes for new compliance initiatives into the Account Health platforms; 2. Identify and drive opportunities to automate or refine compliance processes on a global scale; 3. Build reporting mechanisms to identify potential bad actors; 4. Partner with internal teams including Product Compliance and Adult Content Experience to ensure sellers comply with regulatory and Amazon requirements; 5. Champion and execute new initiatives to improve Amazon controls; 6. Drive internal change management around compliance and bad actor engagement; 7. Develop short, medium, and long-term strategies to scale their program portfolio across multiple high risk initiativesAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience ...

The Regulatory Intelligence, Safety and Compliance (RISC) team under Trustworthy Shopping Experience (TSE) organization is looking for a Sr. Risk Manager with a strong record and proven program management experience to lead the design and improvement of worldwide selling partner content, communication, and education. In this role, you will establish standards, implement process improvement, setup mechanisms, and execute projects to ensure we are delivering a high bar of content. You will communicate cross-functionally and to leadership on status, risks, and process changes. This role requires a self-driven, autonomous, and proactive individual with effective professional and written communication skills. RISC team's mission is to protect customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners (SPs) to offer their broadest selection of safe and compliant products. The ideal candidate will leverage extensive project management experience, combined with analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion. They 1) work effectively and collaboratively to establish documented standard, mechanisms, and processes, 2) actively engage in determining overall strategy to improve selling partner user experience globally, 3) efficiently audit current processes and deploy improvements, 4) highly proficient in program managing internal workstreams. You will have shown that you are a self starter and comfortable in dealing with ambiguity, helping drive towards scaling our processes to enhance selling partner experience (SPX). This includes: • Identifying and implementing mechanisms that will enable us to improve compliance content, communication and education.• Auditing policy, standards, and processes, while using your knowledge to enhance these checks and launch new enhancements to provide best in class compliance SPX.• Partner with cross-functional program, product, tech, business and policy teams to help identify and create controls upfront to improve SPX. • Identifying opportunities to automate or semi-automate manual customer-facing and internal business processes and procedures using Amazon’s tools and technology, improving tools, features and reducing SP friction, enhancing self-service tools and improving efficiency, engagement and the overall SPX. About the teamRISC - Business and Legal Support (BLS) provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. BLS drives short-term solutions for immediate issues, and finds long-term solutions to address the root cause.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent- Experience developing and implementing of standards, policies and programs or equivalent- Professional English language proficiency with strong writing skill ...

Amazon Web Services (AWS) is looking for a passionate, innovative, and motivated Security Engineer for the AWS Security Vulnerability Management team. At Amazon Web Services (AWS), Security is job zero. Our team is responsible for inventing new security services that enable and automate security solutions at AWS’ unprecedented scale. We are data-driven, set big goals, and are always challenging ourselves raise the security bar at AWS.In this role, you will be part of a team of security engineers solving complex security challenges that have direct and measurable impact on our customers. Our programs stretch across all of AWS, giving you the opportunity to interact with product teams, industry specialists, security partners, and organization leaders. You will build and own software solutions and solve ambiguous technical problems.Key job responsibilitiesBuild and implement solutions to identify software based risks in AWS services. Perform vulnerability and impact assessments taking into account base, temporal, and environmental factors. Query, analyze, and report on large datasets.Work with a team of software and security engineers that design, build, and own software solutions that solve complex security challenges for AWS and our customers.Diving into large datasets to identify potential risks.Perform severity assessments of software vulnerabilities.Work with software builders to apply environmental context against findings to adjust risk scores.Implement automation to improve operational throughput and efficiency.Work with partner teams to propose and implement functionality to reduce risks at scaleA day in the lifeYou will begin by assessing critical vulnerabilities across container workloads and emerging assets like IoT devices, firmware, and AI systems. Next, you'll collaborate with various product teams to enhance scanning methodologies and remediation strategies. You'll conduct deep dives with system owners to improve automation processes and reduce false positives. Later, you'll mentor junior engineers on security evaluations for corporate assets and containerized environments. You'll develop KPIs to measure security improvements and reduced builder impact. Finally, you'll update runbooks and strategize ways to elevate security standards while minimizing toil for builder teams across diverse and unconventional asset types.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 6+ years of experience in identifying security issues and risks, and developing mitigation plans- 4+ years of experience in network, system, or software architecture; design, implementation, support, and evaluation of security-focused tools and services- 4+ years of scripting or programming experience in Ruby, Python, Shell/BASH scripting, Java, C/C++, C*, Perl, or other languages- 2+ years of experience in one or more of the following areas: cryptography, web and network protocols, data structures and algorithms, software development, threat modelling, pen tests, or vulnerability assessments ...

We are open to hiring candidates to work out of one of the following locations:Herndon, VA, USA | Arlington, VA, USA|Seattle, WAAmazon Foundational Security Services (AFSS) is looking for a passionate, innovative, data driven, analytical, results-oriented technical program manager to support a critical security program with scope spanning across the business. At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Our team is looking for a highly motivated, Sr. Technical Program Manager who is passionate about data analysis and innovating on ways to protect customer data. You should be someone who has strong verbal and written communication skills, has experience managing multiple stakeholders with diverse needs, working with security tools, and is comfortable solving hard (and sometimes ambiguous) problems. You should be passionate about solving security hurdles in innovative ways. We do not desire to simply produce good software here at Amazon Security... we want to produce disruptive, industry-leading innovations. Key job responsibilitiesEach day, hundreds of thousands of developers and customers make billions of transactions worldwide on our cloud and the Amazon retail site. The Amazon Security team owns security for all of these services offered by AWS, including EC2, S3, and many others, as well as the security of our global retail sites. This role will require a successful candidate to fully own a large security workflow, analyzing complex data, collaborating with stakeholders, and presenting compelling data to senior leaders to drive customer data protection solutions.Successful candidates will also be natural leaders, willing to help mentor TPMs on the team. You should be somebody who enjoys inventing and simplifying around complex security challenges, obsesses over the customer experience, and feels strongly about delivering results. You should be passionate about solving security hurdles in innovative ways. We do not desire to simply produce good software here at Amazon Security... we want to produce disruptive, industry-leading innovations. A day in the lifeAmazon has a fast-paced environment - we “Work Hard, Have Fun, Make History.” Our team works with users to design new security features, deploy software through large automated systems, and operationally support security software. You'll look for new approaches to automate fixes for operational issues and use AWS services to solve design problems. Our team also puts a high value on work-life balance. A healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible schedule so you can have a more productive and balanced life—both in and outside of work.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical storesInclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience writing persuasive, executive level briefings. ...

Come build the future as a Senior Software Development Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.The Amazon Foundational People Data Services (FPDS) team is building solutions to enable employees and managers to self-serve changes across all human resource processes.Join us in building an innovative technology using Amazon Web Services to meet the complex and unique demands of managing nearly 3,000,000 employees globally. We dive deep to insist on the highest standards in architecture, coding, testing, deploying and maintaining every aspect of our offerings.As an Amazon Senior Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited amount of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.If you’re thrilled by the idea of ownership, passionate about creating new applications and features from scratch and comfortable with the pace of a company shipping software in cycles measured in weeks not years, we would love to connect with you.Key job responsibilities- Take ownership of software design, documentation, development, engineering approach, delivery, and support of systems built natively in AWS.- Collaborate with leaders, work backwards from customers, identify problems, propose innovative solutions, and raise standards.- Have a positive impact on our customers by delivering high-quality software solutions.- Communicate effectively with stakeholders on planning and communication of project deliverables.- Participate in an on-call rotation within your team to troubleshoot and resolve defects, with ongoing communication with stakeholders and customers.- Stay up to date with industry trends and emerging technologies to continuously improve software development practices.A day in the lifeMentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Work/Life Balance: Our team also maintains inclusive team culture and we put a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success.About the teamThe core of Foundational People Data Services is to provide its customers with a secure, fast, and reliable way to store and consume worker data. Here in Data Consumer Experience (DCX) we focus on secure consumption of this data for builder teams. Our engineers use technology to solve complex problems across the Amazon ecosystem, collaborating with team members in and across teams. They have the responsibility to improve and build new tools, services, and applications. Taking a business problem from conception and designing, developing and deploying software solutions while holding a high bar for code quality and their craft, is at the heart of how they make impact. They have a responsibility to deliver on schedule using current software engineering best practices.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

The AWS Commerce Platform provides the back and front-end services that enable AWS customers to purchase AWS services and understand and manage their infrastructure costs. Come to join our team to tackle some of the hardest scalability, performance, and distributed computing challenges in the world. We process trillions of events per month using stream processing techniques (Kinesis), process billions of line items via map reduce (EMR), and manage artifacts through the latest in database technologies (DynamoDB and Aurora). We process big data and provide tools for customers to interactively understand their bills. We also provide the analytics that let customers manage billions of dollars of IT usage and spending. Because we sit at the nexus of all AWS services and interact directly with end-customers, we also work closely across all AWS teams to ensure that we offer a great customer experience.As a senior developer in the team, you will design, build and operate services that will help AWS to meet the needs of our customers. Delivering a reliable and high-performance service at AWS scale requires team work of engineers with technical expertise and creativity. At Amazon, we also expect engineers like you to interact with customers, other teams, to understand our business goals, and to innovate rapidly, delivering high-quality and ground-breaking functionality.You are creative, curious, responsible, and able to work with others to rapidly turn an idea into working code. You’re excited about writing code, implementing big ideas, and helping to coach those around you to raise the team’s bar for code quality. You want the opportunity to grow your technical and professional skills while helping AWS grow. You relish the opportunity to dig into complex operational issues and to help customers build the next generation of applications.If you enjoy engaging in passionate discussions with smart people and letting the best ideas rise to the top while designing and building systems that can scale and solving challenging problems just push our door to know more about us.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10017About the teamThe Conductor teams form part of the Bill Run Execution (BrEx) org and are responsible for the services to improve the orchestration and observability of the billing run. This year, we are building several new features and optimizing the performance to deliver on S-team and AWS goals for improving bill generation time.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Are you interested in shaping the future of video advertising? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies. Prime Video advertising provides a powerful platform for brands to connect with viewers in a meaningful way while leveraging Amazon's extensive data and analytics capabilitiesPV Ads CX team's mission is to reach annualized long-term Ads net revenue goal while improving customer experience by providing the best guardrail and relevancy.Successful candidates have a solid background in distributed system design, and service-oriented architecture. They have experience owning and maintaining highly-available, mission-critical systems. Experience in Advertising domain is a plus. You will need to have strong problem-solving and technical abilities, great communication skills, a motivation to learn, and achieve results in a fast-paced environment with excellent analytical reasoning skills. Key job responsibilitiesAs a SDE-III on the team, you will be responsible for:- Influencing and proposing ideas for the future of the space to product management, and get them into the roadmap.- Driving cross-team initiatives and leading a team of developers on key initiatives. - Collaborate with Senior and Principal Engineers, Product leaders, scientist and economists on building long term solutions.- Mentoring engineers on the team.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Federal team is dedicated to developing eCommerce solutions for the Federal Government and Federal Government Contractors that combine the selection, convenience, and value customers have come to know and love from Amazon. Key job responsibilitiesAccount Executives support long-term, strategic customer relationships. Key job responsibilities include the day to day ownership and account management of 1-3 large Federal agencies, 1-3 large Federal contractors, along with a select group of smaller agencies and contractors. This account executive will cover portions of the Department of Homeland Security and the DoD 4th Estate.Primary responsibilities include expanding solution adoption through agency-wide deployment, feature adoption, and developing relationships with senior procurement executives (CPOs, CFOs) and decision makers across functional areas such as Acquisition Professionals, Procurement, Information Technology, Facilities, and more. Our Account Executives ensure solutions meet our customer’s procurement needs in support of their mission by recommending approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to Federal agencies, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted agency-wide.A day in the life - Deliver accurate weekly reporting on growth pipeline and customer spend adoption - Work closely with sales team and sales leadership to provide status updates and insights learned during deployment - Meet or exceed targets for customer and/or feature spend adoption - Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams that will increase solution adoptionAbout the teamOur mission is to help Department of Defense, National Security Agencies, and their civilian contractors transform procurement with Federal-specific eCommerce features. We accomplish our mission by enabling compliant purchases, directing spend to small, diverse sellers, and providing spend visibility to buyers and procurement decision-makers. For our third-party Sellers, mission accomplishment means helping them reach Federal buyers and expand their businesses. BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

At Amazon, we're working to be the earth’s best employer. To get there, we need exceptionally talented, bright, and driven people. Amazon’s Business Mobility Services (BMS) is looking for a smart, passionate candidate to create new service offerings and consult on product development for the U.S. immigration organization. BMS’ Immigration Strategy and Operations team is a group of project managers, analysts, and experienced immigration subject matter experts who act as strategic partners and consultants to business leaders and partner support teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve cost, quality, policy, compliance, and experience for immigration services at Amazon.In this role, you will use your expertise and judgment in the immigration and mobility domain to oversee filing strategies at a programmatic level. This entails determining the right goals, informing decisions, managing and setting customer/stakeholder/partner expectations, and designing long-term solutions that serve the Amazon employee population. This role will leverage U.S. immigration subject matter expertise to take the lead on current state processes, identify root causes, and design solutions to drive down cycle times and improve the employee experience. You will work strategically to optimize the program to ensure a positive employee and candidate experience, build processes designed to protect data integrity and the hand off of information between BMS and external service providers and/or internal production teams. You will strive toward frustration-free employee and stakeholder experiences as they navigate the ever-changing landscape of immigration, both for today and for the future. The right leader for this role delivers independently but will seek direction as needed, and values continuous improvement, process and data inspection, seeking customer feedback, and enjoys growing and designing new programs and capabilities with the employee experience at the forefront.Key job responsibilities• Immigration Subject Matter Expertise: Leverage US immigration expertise in PERM, H or L visas, or overall NIV/IV processes to design high-volume solutions to drive down cycle times and improve the employee experience.• Process improvement: Inspect current state case types prioritizing with highest volume to build durable, sustainable, and flexible processes that produce positive and reliable results. Process improvement includes creating and overseeing process mapping and journey maps. • Process improvement: Continually identify areas of redundancy or no-value add to ensure process, procedure, and staffing optimization by analyzing root causes of escalations and designing process improvements as measured by improvement in customer survey results, cycle time reduction, provider defect reduction, and cost savings.• Process design: Create future state process flows for US case types as BMS insources services where it makes sense. The primary goal is to improve the employee experience and optimize by identifying and removing bottlenecks in the process. • Cross functional work: Stand up and own complex projects that span several teams through completion by influencing without authority. This includes projects such as experience experiments, high volume filing pushes, border restricted population management due to natural disasters/global pandemics, unanticipated policy changes or other circumstances. • Program management and writing: Influence and contribute to the design of immigration work streams by writing weekly project updates and running monthly business reviews preparing, presenting, and analyzing key metrics. This also includes writing business requirement documents backed with financial analysis tables that align with BMS’s north star vision. • Program management and writing: Create tracking mechanisms and other dashboards that measure overall health of the program, such as cycle times, user experience, high risk candidate tracking and trends. • Create and oversee the creation of self-help resources to inform Amazonians and candidates about the process.• Work with senior leadership within the BMS, Legal, Public Policy, PR to review and understand impact of immigration changes on the program and develop associated processes or filing strategies as needed.• Mentor other Immigration Specialists on the larger team, particularly in program and project management, and provide stretch opportunities where appropriate based on interest/skill.BASIC QUALIFICATIONS• Bachelor’s degree or equivalent in a related field (such as HR, business)• 6 years of overall experience with relevant experience in Mobility, Immigration, or project management ...

Amazon's State & Local Indirect Tax Planning team is seeking a Senior Manager who can work with a high level of independence, but with a great degree of collegiality, serving as a technical tax adviser and supervisor of complex projects.Key job responsibilitiesPrimary duties include:- Identifying U.S. state & local indirect, gross receipt, utility, and telecommunications transaction tax issues related to changes in corporate operations and new business initiatives, as well as tax automation systems.- Researching state and local indirect tax issues including taxability of products and services, entity registration requirements, and invoicing.- Preparing detailed written tax guidance and requirements for Amazon business projects and internal Finance, Accounting, and Tax teams.- Partner with compliance and other teams to implement and manage a telecom tax compliance process.BASIC QUALIFICATIONS- 12+ years of tax, finance or a related analytical field experience- Experience in taxation in a corporate environment, public accounting firm or major law firm- 4+ years of tax experience in the telecommunications industry ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The AWS Industry Products (AIP) is chartered to build solutions that solve some of the biggest automotive technology challenges by partnering and co-developing with segment leading companies. Our team directly collaborates with strategic customers to build new, industry-specific products that directly impact and transform industries at AWS scale. We are a team of innovators that tackle difficult problems, and build products through fast iteration in a start-up like environment.Key job responsibilitiesAs the Sr. Tech Business Developer, you will help build and deliver an automotive-focused product sales strategy, deliver results through the development of a joint industry GTM, and identify and close large scale opportunities with leading OEMs and Tier 1s. You will own the operations and execution of segment targets and create and maintain executive relationships across the business. Key job responsibilities• Sell and deliver for global customers, with specific focus on automotive manufacturers, Tier 1s, and other strategic customers.• Build and rapidly expand the AIP Auto services relationship engaging with, and selling through, key SIs and industry partners.• Drive revenue growth and service adoption to exceed program revenue and pipeline targets.• Help build and execute go-to-market models that cover our key segments and customers.• Interface with internal leadership and external customers at the executive CxO level.• Closely collaborate with stakeholders across the organization, including Sales, Business Development, Product, Finance, Marketing, Training, Operations and Legal.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...