Arlington

Open to candidates in Seattle, Arlington, New York, Austin, Boston, Dallas, San Francisco, Denver, Chicago, Atlanta, Jersey City, Nashville.Do you like to work at the center of business strategy, first to help define and evolve that strategy, then cross-functionally operationalize against that strategy to deliver impact? Are you energized by opportunities to work closely with leadership and stakeholders exercise your business acumen and deep Amazonian muscles? Amazon Web Services (AWS) is seeking a Business Operations Lead to join the Private Pricing Programs and Experiences (3PX) team.As the BizOps Lead, you will lead complex, highly visible efforts that help the organization make meaningful progress toward high-impact goals. You will dive into data to understand business trends, and connect dots across the organization to uncover the holistic story. You will own the annual strategic planning cycle and hold the pen on the VP-level strategic plan (OP1) presented to AWS senior leadership. You will drive and orchestrate key reporting mechanisms such as the monthly goal updates and recurring business reviews. In addition, you will tackle special projects including reviewing analyst reports, crafting executive communications on for senior leadership, driving mechanisms and workstreams for cross-functional efforts, and more. Through this work, you will help the Private Pricing business rally around a clear strategic vision, achieve ambitious goals, and drive step-change business growth. Key job responsibilities1. Own the annual strategic planning cycle and hold the pen on the annual VP-level OP1 in partnership with senior leaders 2. Drive key reporting mechanisms inclusive of monthly goal updates and recurring business reviews3. Deepen the broader org’s business understanding through deep-dive analyses and delivery of documents/reports on focused topics4. Strengthen the Private Pricing brand, both internally and externally, by reviewing analyst reports, crafting executive communications on for senior leadership, and more5. Strengthen org cohesion and effectiveness by driving mechanisms/workstreams for cross-functional efforts6. Support senior leadership with other projects and initiatives as neededAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the broader team:AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- Bachelor's Degree or Equivalent- 7+ years of experience in business strategy, operations, or related field- 5+ years proficiency in Microsoft Excel- 5 + tears experience owning business reporting to senior leadership and driving related discussions ...

At Amazon, we're working to be the earth’s best employer. To get there, we need exceptionally talented, bright, and driven people. Amazon’s Business Mobility Services (BMS) is looking for a smart, passionate candidate to create new service offerings and consult on product development for the U.S. immigration organization. BMS’ Immigration Strategy and Operations team is a group of project managers, analysts, and experienced immigration subject matter experts who act as strategic partners and consultants to business leaders and partner support teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve cost, quality, policy, compliance, and experience for immigration services at Amazon.In this role you will be responsible for defining, managing, and delivering projects and goals from conception through to completion. This includes developing and delivering key project artifacts such as charters, schedules, risk logs, status reports, and lessons learned documentation. A critical aspect of the role is providing forward-looking strategic plans that outline roadmaps to reach both near-term and long-term program goals. Additionally, you will define the technical requirements needed to support program plans and build the business justification for any features or enhancements required to achieve the program's objectives. Success in this role requires strong project management skills, the ability to work cross-functionally, and experience driving complex initiatives from start to finish.Key job responsibilitiesManage portfolio of cross-functional projects in support of in-house programs: • Define strategy and develop implementation plans to drive new service launches and expansions of existing services partnering with tech, service and program teams• Define and execute communication and change management strategies with related artifacts for expansion goals and projects• Manage and drive delivery of regular progress updates for projects and goals to partners, stakeholders and leadership to drive visibility and accountability Drive innovation and scale:• Implement strategies to balance technology with human interaction to preserve and improve the customer experience while services expand in scope and scale• Lead improvement of the processes related to launching new services or expanding existing services while driving service launches to completionMonitor and respond to changes in immigration landscape:• Stay updated on regulatory changes by monitoring relevant portals, publications and notifications• Escalate issues and challenges that impact project delivery and/or customer experience timely• Review project impact, and readjusting based on new regulations; oversee change managementBASIC QUALIFICATIONS- Bachelor's degree in business, HR, or a related field- 5 years of experience in Mobility, Immigration, or project management ...

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Supply Chain Manager for the Global Procurement Operations Reusables Team (GPORT), you will be responsible for a reusables product and its end-to-end execution across the global supply chain. You will interface with internal customers and assure supply. You will work with our team to deliver reusable items in a world-class reverse logistics network – delivering on requirements and refining site demand signals. Key job responsibilities• Own key metrics and goals such as forecast accuracy• Create a plan that creates a balance between customer experience, speed and cost• Own the end-to-end procurement strategy using a demand-driven approach • Develop a deep understanding of demand planning and optimization tools• Partner with product, technical, operations and other network planning teams to build scalable solutions• Design program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from worldwide stakeholders• Proactively build and manage relationships with key internal stakeholders across the businesses• Continuous Improvement – Analyze the impact of business changes on demand (region/sites) and continuously improve the forecasting processes by diving deep into the gaps within existing tools and by automation and standardization while working with internal and external stakeholders (Retail, Finance, Transportation, Operations).A day in the lifeWe are seeking an experienced leader to work in the reusable products space to create a collaborative planning, forecasting, and replenishment model. You define topline forecasts and purchase requirements for reusable assets at a global scale. You will deal with ambiguity, identify problem statements and develop innovative solutions to improve Customer Experience, reduce cost and create a best-in-class circular supply chain.The successful candidate must be highly organized and possess strong data extraction and analytical capabilities. They are able to self-manage competing priorities, driving both strategic and tactical activities in parallel, and possess strong written and verbal communication skills. About the teamOur mission and purpose: Build, implement, and sustain global solutions for Reusable assets in support of Amazon Operations. We deliver sustainability, maximize productivity, and minimize cost.GPORT is a team spread across multiple different time zones with multiple different and dynamic forces acting through it, with it, and across it. We should lead “purpose-first” and use our leadership philosophy and mission as a baseline for how we interact with each other and with other teams.BASIC QUALIFICATIONS- 3+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of program or project management experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Are you interested in leading high impact projects and working cross-functionally to deliver top selection and delight end Customers? This is your chance to help build strategic relationships and drive business growth with some of the most influential Consumables Selling Partners and the AVS Customer Success Manager team. AVS Consumables Supply Chain Managers will play a critical role in delivering optimal customer experience by ensuring Amazon has the right product quantities, in the right places, and at the right time. This position will work to continuously optimize operational metrics by working directly with vendors and partner teams. AVS Supply Chain Managers serve as a key point of contact between Retail, Supply Chain, and Vendors and contribute to vendor-level operational strategy, annual negotiations, and opportunities to reduce cost and waste in the supply chain. Key job responsibilities• Plan and execute inventory strategies to optimize sales, in-stock rates, turns and inventory health for owned category• Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time, fill rate, and inventory turns• Participate in business reviews for your Customer(s); identify operational improvement areas and support conversation with recommendations to drive improvement• Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and removing unproductive inventory• Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements with the ability to manage multiple, competing priorities simultaneous• Work with internal teams collaboratively, to help drive tools and process improvements that affect purchasing and procurement workflows, with emphasis on automating tasks that are currently performed manually• Interface with Customer(s) and lead with strategic recommendations to improve and/or resolve instock issues• Job requires ~10% travelA day in the life• Facilitate and attend weekly meeting with Customer(s)’ operations/supply chain team(s) to walk through how they forecast.• Conduct deep dive analysis on low Confirmation Rate to identify root-cause and propose plan to address in collaboration with Customer. • Attend In-Stock Managers weekly meeting to align - Work with internal Amazon program and Customer teams and to understand issues impacting your Customer(s)’ lead time and develop solutions in partnership with internal Amazon and external Customer teams.• Work with internal Amazon program and external Customer teams to optimize item enrollment in various Supply Chain programs.• Review inventory position on high demand items for an upcoming promotional event. Monitor inventory levels and work with your Customer(s) to ensure adequate inventory availability.About the teamAbout the team: The Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Customer Success Manager, (2) Strategic business advice, (3) Support, (4) Instock manager owning Supply Chain initiatives, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and will provide Supply Chain expertise alongside a team of designated Account Managers supporting one to two Selling Partners within the Consumables categories. Consumables categories consist of Baby, Grocery, Health & Personal Care, Mass Beauty, Pets, and Premium Beauty. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories.BASIC QUALIFICATIONS- Bachelor’s degree in Business, Retail Planning, Information Systems Management or relevant field of study- 4+ years of experience in Supply Chain, Planning, or Inventory Management or equivalent experience such as Consulting, Finance, or Operations.- 3+ years of experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Excel, Microsoft OneNote, and Microsoft SharePoint.- Experience working with Excel including pivot tables, vlookup and joining statements- Knowledge of statistical inventory control ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS Infrastructure Supply Chain & Procurement (ISCaP) team is looking for an exceptional Supply Chain Operations Specialist to help us build on our mission as the volume of products, services, and locations continues to grow. The ideal candidate is one who thrives in ambiguity, is very customer obsessed, focused on operational excellence and is willing to take high degree of ownership for their program vision and execution of ideas. The ability to effectively communicate at all levels of the organization, make data driven decisions, and apply good judgement to manage escalations, competing priorities, and deliverables is essential to this role. Successful candidates will be able to balance think big with realities of delivering on customer promises today. They will also have excellent analytical and creative thinking skills, and the ability to break down complex problems with no clear answers (and at times, conflicting data) into simple, innovative solutions and/or clear, measurable implementation plans. Do you enjoy solving very complex problems while seeking to invent and simplify? Are you excited by large complex supply chain? Do you enjoy leveraging your creativity to solve real world analytical and capacity delivery problems? Come work with smart people and make major contributions towards enhancing our infrastructure for millions of customers world-wide. Why you will enjoy it:In this highly visible and critical role, you will be the voice of the customer in developing operational excellence plans and work extensively with AWS teams including operations, engineering, product management, and finance to help grow the business. You will use your operational and analytical skills to set a vision for the future, translate this vision into reality, and innovate on behalf of our customers. You will have ownership, not just responsibility. In addition, you will be part of a growing, fast paced, and fun team.Key job responsibilitiesThis role interfaces directly with internal customers to resolve their supply chain issues and manage escalations. This role also continuously looks for common defects in the process that can feed into our operational excellence team. Key responsibilities include:- Management and resolution of tactical order issues of all severity levels- Communication and status updates to stakeholders regarding their issues- Updates to management regarding escalated issues- Direct management of cluster capacity delivery for assigned clustersA day in the lifeOn a daily basis, this role addresses incoming tactical issues and works on problems affecting delivery performance in their assigned clusters. This involves review and management of their tactical ticket queue and monitoring of key performance indicators within their clusters. This role works cross functionally with internal servers, manufacturing, transportation and installation. They act as a single point of contact into order execution within their assigned scope. About the teamThe POET team is a highly skilled group of problem solvers and project managers. Many of the issues experienced on a daily basis require deep diving the cross-function process and data to come up with solutions. We pride ourselves on meeting and exceeding our internal customer requests whenever possible and drive every demand through a best efforts approach. Our larger POET organization includes Operational Excellence, which are LEAN Six Sigma practitioners that are also highly knowledgeable about the tactical process and the supply chain in general. This team looks at the tactical issues and works across the organization to resolve the root causes of them. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS - Bachelor's degree in Engineering, Math, Business, Supply Chain or other related quantitative discipline - 4+ years of experience in program management, process improvement, implementation, risk identification and mitigation, and project execution. - 2+ years of relevant work experience in supply chain, procurement, planning, manufacturing, finance or related field ...

Site Procurement Operations Spend Team (SPO ST) is looking for a highly motivated Supply Chain Program Manager to help drive this team to the next level. The Supply Chain Program Manager will be responsible for successful delivery of insights enabling the Team visibility and efficient use of data to drive breakthrough performance in cost savings, spend penetration, and metrics. In this role you will create, build, manage and own the team’s tools and processes enabling performance monitoring and reporting, improve on standard work, and communication to all customers and stakeholders. Responsibilities include collection of business requirements from internal and external customers, collaboration across business partners within Category Procurement and GPSS. Interact with multiple stakeholders and teams across the Amazon and Amazon's suppliers. You will be expected to make appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. You will develop insights into systems, processes, and critical data elements to ensure the team reaches its strategic goals. The ideal candidate will be an exceptionally strong analytical thinker who can demonstrate teamwork, relationship building and ability to influence others. They will thrive in fast paced dynamic environments and have very strong communication and presentation skills. Our environment is very fast-paced, and requires someone who is flexible, detail-oriented, passionate about the customer and comfortable working with numerous stakeholders across the organization and worldwide in an environment that has a considerable amount of ambiguity.Key job responsibilitiesResponsibilities · End-to-end creation and ownership of tools and processes, including business reviews and metrics-related programs; goal setting, tracking and reporting; MBR and QBR reporting. · Define analytical approach and metrics strategy for the team · Work with suppliers’ program management to build and deliver consolidated analytics capabilities · Tracking lessons learned and the team business goals into measurable performance KPIs · Build new business intelligence mechanism and utilize existing tools to report on performance KPIs · Key focus on program management activities including planning, sourcing, risk management, reporting, and cost reduction · Establish relationships with customers and stakeholders to allow better project tracking at the customer level · Engage with the external technical and business communityAbout the teamVision: SPO’s vision is to seamlessly integrate global procurement expertise with local insights, fostering a ‘glocal’ strategy. We will optimize our worldwide resources, understand local nuances and deliver agile and optimized solutions to our customers. By transcending borders, we will empower sustainable and profitable growth for Amazon. Mission: We maximize GPO's impact and influence as the site procurement interface to global customers through supply and quality assurance of non-inventory goods and services. Internal job descriptionBASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Travel up to 10% of the time ...

Benefits Experience and Technology (BXT) builds a workplace for Amazonians to invent and deliver on behalf of customers by supporting employees’ financial, education, health, and wellness needs with benefits that optimize value and are easy to discover, enroll, and access.As a member of the BXT Support Tools and Automation (STA) team, you will work to build tools to help improve our benefits administration process that will look to make the benefits experience more seamless for Amazonians.Support Engineer 2 in the BXT STA team will contribute as the first line of engineering support team working in close collaboration with product support and software engineering teams owning business critical services. You will own issues to resolution on behalf of the Amazonians, including coordination, customer communication, and tracking tasks to complete resolution. Support Engineer 2 will contribute to development of processes and mechanisms in support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services driving employee benefits experience. A successful Support Engineer 2 will have broad array of technical and functional skills, take initiative to identify areas of improvement, implement best practices in providing technical support, and think big to proactively mitigate issues using innovative solutions. As a Support Engineer 2 you will have opportunity to work with senior engineers in a multi functional team and advance your career to next level and ownership of critical software systems.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems- Experience in Unix ...

The Amazon Device OS team is looking for high-energy, detail-oriented, and technically-savvy Support Engineers to triage defects raised by testing teams, on Amazon’s devices.You begin to play a leadership role on your team by becoming a subject matter expert on one or more services. You own support activities for these services and regularly work with development teams to establish and improve service support. You operate with limited guidance from management and aggressively drive issues to resolution. You understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets. You are able to read and understand complex application code and make approved code fixes to resolve support issues. You provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities. You regularly contribute to the creation and improvement of all support documentation. You may perform code builds and deployments communicating status regularly before, during, and after each deployment. You create and interpret metrics that measure support success and service performance. You help develop and refine operational policies and procedures used by your team and internal customers. You work on support projects that are large in scope and lead other Support Engineers on smaller projects. You participate fully and constructively in the planning of your team’s work. You have the ability to write simple and efficient tools to improve operational efficiency. You contribute to design and development of support tools using software engineering best practices. You mentor other Support Engineers and are involved in hiring.Key job responsibilitiesSome of the key job functions of a Support Engineer III, involved in defect triaging are:• Deep dive on defects/automation failures to find the root cause. Analyze the logs and reproduce the issues for better understanding• Will work with limited guidance and will act as a SME on the services owned• Understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets• Understand complex application code and make approved code fixes to resolve support issues. • Interface with other teams to resolve defects and show strong ownership of issues• Become very familiar with the use of monitoring dashboards and applications, and use them to determine service issues.• May perform code builds and deployments communicating status regularly before, during, and after each deployment• You may Audit the work of Support Engineer Is and your peers, identify key areas and work with the team to eliminate the gaps• Make changes to existing scripts with code reviews and come up with new tools/ scripts to reduce manual efforts• Help develop and refine operational policies and procedures used by your team and internal customers. • Requires detailed understanding of the components or features of the product owned. Drives changes with data and contributes to the overall success of the team/project• Have the ability to write simple and efficient tools to improve operational efficiency. • Evaluate the training needs for your team, regularly work with development teams, with QA/ TPM stakeholders, and other Support Engineers to improve documentation, procedures, and tools• Communicate clearly and effectively with stakeholders. Always tend to over-communicate and over-documentA day in the lifeTypically SE will provide operational and initial debugging support to CI (continuous itegration)/SCM Dev Teams. Team investigates failures that may arise during the CI Process (Build, Flash, Test) in the CI Live and CI STU environments. Additionally, in the CI STU (Safe to Use) environment, SE is responsible for developing rules for tests that apply STU promotions on software builds, as well as identifying and debugging any issues that may arise during the CI STU test runs and managing promotions on SW builds.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems ...

Advertising is one of the hottest growing areas at Amazon. Our Demand Side Platform (DSP) is becoming increasingly popular with major advertisers worldwide and is competing head-to-head with the big players in the space. Our goal is to make Amazon’s DSP the number one destination for e-commerce advertising anywhere in the world. The DSP Support Engineering team supports DSP customers across a wide variety of technologies and platforms. As part of the DSPSE team, you will play an instrumental role in solving customer-impacting issues and enhancing the quality of our platform.The DSPSE team is looking for a Support Engineer who is passionate about solving technical problems and who thrives in a fast-paced environment driven by innovation. This role requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.The candidate must be comfortable working across multiple teams to resolve customer-impacting issues and possess the ability to facilitate discussions to troubleshoot issues, remove barriers, drive root cause resolution and follow all possible avenues to get customer issues resolved. They will work closely with engineering teams to not only address customer issues, but will drive solutions to create automation tools to accelerate troubleshooting and improve overall efficiency. Key job responsibilitiesThis position requires a combination of strong troubleshooting, technical, communication and leadership skills including the ability to:- Evaluate, diagnose, troubleshoot and drive resolution of all systemic customer impacting advertising Demand Side Platform issues in production- Provide visibility into problem themes, and drive accountability and action for constant improvement of the customer experience- Interface with operations and business partners to determine root cause- Develop SOPs and automated tools (applications, improvements and scripts) to eliminate regressions and improve quality and efficiency- Collaborate cross-functionally across other support and engineering teams to resolve issues and implement troubleshooting best-practices and tools- Mentor and provide guidance to peer support engineers through knowledge shares and reinforcing best practicesA day in the lifeYou'll start your day reviewing your assigned support queue, analyzing and prioritizing new and ongoing issues, driving resolution on 3-5 technical issues daily.You will work closely with engineering teams to diagnose, troubleshoot and drive tickets to resolution, as well as, understand the current status of fixes in order to provide timely and accurate updates to our customers.Approximately 1-2 hours each day will be spent focusing on project work. This may include developing automation tools to accelerate troubleshooting and operational tasks, refining Standard Operating Procedures (SOPs), or collaborating with partner teams to enhance the overall support workflow. By the end of the day, you’ve not only resolved a few customer issues, but also helped enhance the team's effectiveness by improving our tools and overall efficiency.About the teamThe Amazon DSP Support Engineering team supports our enterprise advertising clients (both agencies and direct advertisers) by working across teams to solve complex technical problems. The DSP SE team owns technical troubleshooting and resolution of all customer related issues related to the Demand Side Platform (DSP), including UI, reporting, targeting and delivery issues. They are responsible for coordinating response, diagnostics, forensics, ownership determination, and mitigation validation. Technical acumen and the ability to learn new systems will be critical. BASIC QUALIFICATIONS- 3+ years of software development, or 3+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Experience troubleshooting and documenting findings- Proven experience with SQL, including writing complex queries, analyzing data across large data sets. ...

Benefits Experience and Technology (BXT) builds a workplace for Amazonians to invent and deliver on behalf of customers by supporting employees’ financial, education, health, and wellness needs with benefits that optimize value and are easy to discover, enroll, and access.As a member of the BXT Support Tools and Automation (STA) team, you will work to build tools to help improve our benefits administration process that will look to make the benefits experience more seamless for Amazonians.Support Engineer 4 in the BXT STA team will be the technical leader of the team, which acts as the first line of engineering support team. The Support Engineer 4 will partner with product support leads and software engineering teams owning business critical services to own issues to resolution on behalf of the Amazonians, including coordination, customer communication, and tracking tasks to complete resolution. Support Engineer 4 will lead development of processes and mechanisms in support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services driving employee benefits experience. A successful Support Engineer 4 will have broad array of technical and functional skills, take initiative to identify areas of improvement, implement best practices in providing technical support, and think big to proactively mitigate issues using innovative solutions. As a Support Engineer 4 you will have opportunity to partner with senior engineers and lead other support engineers in a multi functional team and advance your career to next level and ownership of critical software systems.BASIC QUALIFICATIONS- 3+ years of software development, or 3+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience troubleshooting and documenting findings- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent work experience- Knowledge of AWS based technologies- Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle- Experience with log aggregation tools for troubleshooting enterprise-level cloud applications ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In line with our Leadership Principle, Success and Scale Bring Broad Responsibility, our vision is for AWS to enable the world in solving environmental and social challenges through the power of digital technology. We strive to create more than we consume, to provide the cleanest cloud infrastructure and services, and become the cloud provider of choice for builders who share our commitment to a sustainable future for people and the planet. The role of Sustainability Business Specialist will act as an advisor to AWS leadership on sustainability data center transparency and ESG regulatory compliance. The role will help to design and build mechanisms that enable a scalable and collaborative strategy looking across voluntary and mandatory reporting requirements. There is room to create impact for our internal and external customers and stakeholders in this role, and we are looking for candidates with a proven track record of delivering results in complex areas which required cross-functional partnership and influence. Key job responsibilities- Ensure compliance with sustainability requirements of existing and new cloud public procurement policies and contract frameworks, working collaboratively with Public Policy, Sales, Legal and Infrastructure teams. - Partner with Public Policy, Legal and Infrastructure to build and maintain comprehensive visibility of existing, emerging and voluntary ESG reporting requirements - Create and execute initiatives cross-functional initiatives that look around corners for external stakeholders and meet their needs across environmental and social topics as they pertain to data center operations- Support the AWS Global Sustainability relationship with the AWS Analyst Relations and Public Relations teams, engaging in briefings, commissioned studies and assessments on behalf of AWS Sustainability About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in business, technology, environmental or related field - 5+ years of program or project management experience - 5+ years of experience in sustainability, ESG or supply chain procurement ...

We are looking for a motivated Systems Development Engineer who has worked extensively in Systems, Security and Data Security/Management. For this position, we require a strong coding skill set, detailed knowledge of software development best practices, and architecture and design. You’ll play a key role in architecting, designing, supporting services on AWS-based infrastructure. You’ll use and touch a wide range of technologies and systems, including products that we’ve built from the ground up and commercial products. You’ll help junior engineers develop their skills, and continue to raise the bar building for the future of Amazon. You must have a bias towards automation and track record of creating automated solutions, have experience operating distributed systems and diagnosing and resolving complex problems, and pay attention to detail and solve problems at their root.Key job responsibilities4+ years of non-internship professional software development experience2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience6+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experienceKnowledge of systems engineering fundamentals (networking, storage, operating systems)Experience programming with at least one modern language such as Java, Python, C++, C#, Golang, PowerShell, RubyExperience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in productionExperience in the building of information security as a core competency throughout our relationships with our internal teams/partners/vendor; this includes designing the right level of data movements, and providing education and training to the organizationExperience processes/technologies to establish rules to protect data moving across the enterprise.About the teamThis role is on a team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Come change the way the world sees the cloud! Amazon WorkSpaces is a managed desktop computing service in the cloud. Amazon WorkSpaces allows customers to easily provision cloud-based desktops that allow end-users to access the documents, applications and resources they need with the device of their choice, including laptops, iPad, Kindle Fire, Android tablets, and zero clients. With a few clicks in the AWS Management Console, customers can provision a high-quality cloud desktop experience (for Windows or Linux) for any number of users at a cost that is highly competitive with traditional desktops and half the cost of most virtual desktop infrastructure (VDI) solutions.We are looking for cross platform systems development engineers who are passionate about building, maintaining, and automating the systems that underpin the robust WorkSpaces-fleet system. On any given day, we use Python, Lambda, DynamoDB, CloudFormation, PowerShell as well as other public AWS services and a host of Amazon-internal tools. We don’t expect you to be an expert in, or necessarily even be familiar with, all of the technologies listed above, but we do expect you to be excited to learn about them! In this role you’ll help WorkSpaces-Fleet expand into new regions, remove development friction, and collaborate with a team of Systems Developers to help shape the future for the next generation of services to help customers reduce the mean-time-to manage their WorkSpaces. You’ll apply your creative and critical problem solving skills to develop and run multi-tenant at massive scale services.Here is what we are looking for in terms of basic qualifications:· BS in Computer Science or related discipline, or equivalent work experience.· 5 years of industry experience managing large scale software application products.· At least 5 years of experience in managing a heterogenous environment with experience to support variety of operating systems (Windows & Linux).· At least 5 years of systems debugging skills and incident management response skills· At least 5 years of scripting experience using PowerShell, Shell Scripting and Python· At least 5 years of experience managing end users in large scale IT environment with exposure to all aspects of IT life cycle.Preferred Qualifications A System Development Engineer in WorkSpaces will:- Develop infrastructure-as-code software to stand-up large, distributed services with Security and Operational Best Practices in mind.- Design fault tolerance and disaster recovery solutions- Solid understanding of OS Internals for Windows and Linux. For example: Troubleshooting hibernate / resume failures.- Experience with life cycle management of different applications on end user devices.- Experience with managing virtual desktop infrastructure- Network / DNS configuration and troubleshooting.- Active Directory integration with different flavors of Linux(Desired)- Good understanding of Active Directory and other identity providers such as Jump cloud, Azure Entra.- Experience with managing end device management tools such as SCCM / Intune.- Expertise with Python, Bash, PowerShell for Automation - Experience managing large scale infrastructure using SSM / Ansible / Chef / Puppet for patching- Good understanding on different package managers in different flavors of Linux, pros & Cons.- Experience with CI / CD pipelines - Understanding about different Certificates and their usage (Desired).- Expertise with step functions, lambda, EC2 compute, EBS, AWS VPC, Cloud Watch, SSM and general awareness on rest of the AWS Technologies. Experience with embracing different AWS technologies in real world scenarios is highly desired. WorkSpaces is changing the way that people use computers - come help us make history! About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

At Amazon, we believe that every day is "Day One." A day for the first step or to meet a new challenge, and today could be the day that you become part of a bigger idea. Come join a group of creative people that help redefine the company daily. Working for Amazon is a new excitement every day.In Enterprise Engineering, we build the software, services, and infrastructure that enable Amazon teams across the world to do their work on a daily basis. We represent the intersection of AWS technology and the need for traditional IT solutions at Amazon’s scale. We’re an AWS-focused, security obsessed, builder-centric organization, focused on using AWS technology to reshape and reinvent the traditional IT experience. We succeed when we make Amazonians around the world more effective in their work and more efficient in how they get it done.You and your team will work with internal Amazon service owners and AWS product teams to develop new services and solutions that give enterprise IT customers, along with those supporting public sector customers, more choice and self-service platforms that we offer our global workforce. You will build new solutions that raise the bar for security, automation, and operational excellence.We are looking for a motivated builder to inspire our teams and deliver results to our customers. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on your services. You will deliver consistent, well-defined results in an agile systems development workflow. To succeed in this role, you will deliver on-time results that delight your customers while inspiring your team to think big about their work. If this sounds like a fit, we would love to speak with you.Key job responsibilities* Partner with customers, stakeholders, third-party vendors, and service owners to deliver technical solutions for complex problems. This may be in the form of new software, systems, infrastructure, hardware, networking or automation improvements, or a refactoring of existing solutions. * Embrace the AWS ecosystem and drive innovation on top of it* Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team* Translation of complex functional and technical requirements into detailed architecture and design* Hands-on leadership for your team; working with others on the engineering team to guide the day-to-day operations, resolve incidents and feature requests, lead development activities, collaborate on architectural decisions, participate in security reviews, and carry-out deployments.* Build services that can scale across six continents for hundreds of thousands of Amazonians worldwide* Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.* Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.* Due to federal contracts, this position requires that the candidate selected be a US CitizenAbout the teamThe Amazon Email Services (AmazES) team is an engineering team that sits within the AWS’s Enterprise Engineering organization. AmazES owns first-party and third-party services that help Amazonians communicate at an unprecedented scale. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with CI/CD pipelines build processes- Experience building services using AWS products- Experience managing Windows Server and Linux Server workloads- US Citizenship ...

In AWS Region Services, we build the software, systems, services, and infrastructure that enable Amazon teams across the world to do their work on a daily basis. We’re looking for a Software Development Engineer that is ready to join us and help innovate on behalf of our customers. In this role, you will participate directly in the AWS technology ecosystem. You will be join a group of technology leaders that are committed to delight our customers. You will own the architecture for a new generation of custom security solutions. You will work with technology experts from across the company. If you are ready for an opportunity like this, we would love to hear from you. Builders at Amazon work on real world problems on a global scale, own their systems end-to-end, and influence the direction of our technology that impacts hundreds of millions customers around the world. Join a team of super smart, customer obsessed developers that think big and have fun.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance or higher.10012Key job responsibilities- Define and/or refine hardware requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation- Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency- Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic- Participate in the design and execution of production acceptance tests and new hardware evaluations- Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as neededThis role will sit in our headquarters in Arlington, Northern Virginia.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at skrystan@amazon.com for inquiries.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret or above ...

Work hard. Have fun. Make history.Our overall mission is simple: we want Amazon to be the place where our customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it. As a result of continued growth, our Technology Deployment - Systems Integration team is now searching for an innovative and solutions-oriented Systems Development Engineer to be a part of our global initiative of developing and delivering the next generation of world-class fulfillment systems through the use of advanced technology. Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including design, development, implementation, enhancement, and support.System Development Engineers (SysDE’s) will be part of a new product/technology development cycle and responsible for successful delivery of equipment for further testing and evaluation. You will serve as a liaison between Fulfillment Center Operations (our customer) and product development engineers. This role will require the ability to build relationships across a cross-functional team and capture and synthesize the voice of the customer. Your primary goal is to own the development and improvement of the deployment process, validating and testing processes through lab and field activities. You will integrate, deploy, and troubleshoot solutions for new advanced technology systems, iterating and providing feedback to internal and external partners with each opportunity. As an Amazonian you are able guide the implementation and delivery of complex system designs and advanced technology in ambiguous and complex problem spaces. You integrate systems for safety, security, stability, and efficiency. You participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.You must be responsive, flexible, and able to succeed within an open collaborative environment. Amazon’s culture encourages innovation and expects engineers to take a high-level of ownership in solving complex problems.Come help us make history!Key job responsibilitiesYour Responsibilities:The following roles and responsibilities are required for a successful Systems Development Engineer:* Support the installation of complex cross-functional projects with considerable impact. Projects may span organizations or geographies in support of business goals.* Work with internal and external engineering teams to successfully deliver cross-functional projects that are of a high-quality (e.g., on-time, on-budget, maintainable, low-defects, etc.). * Contribute to project priorities, establishing milestones, and driving schedules to meet a deadline. Establish, capture and present KPI metrics to evaluate success and failure of project.* Responsible to deep dive technical solutions that encompass advanced technology applications, conveyor hardware selection, material handling integration, and commissioning content and expectations. * Participate in design reviews and support execution efforts between internal teams and outside vendors including equipment specifications, material flow, process design, and site layout.* Communicate project status, effectively answer project questions in detail, and regularly produce clear and concise summaries for the projects you own to your program management team.* Capture and synthesize the Voice of Customer (VoC) for all new product introductions and leverage this information to prioritize system defects and influence the triage efforts with Product Development teams applying lessons learned to enable acceleration and deployment scale.* Build strong working relationships with Fulfillment Center/Sort Center managementand their operations teams across multiple sites as well as their Facilities, Finance, Safety, Process Engineers, and other business stakeholders.* Identify process improvement initiatives in support of operations, deployment, or engineering teams within a geographic node.* Develop cross-functional knowledge of Operations and Engineering team systems, processes, procedures, and tools.* Collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions with quick turnaround.* Travel up to 75% throughout North America, which can vary based on peak seasons.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with Linux/Unix- 5+ years control system experience including PLC/IPC based controls design, development, implementation and support. E.g. Allen Bradley, Siemens and CODESYS systems- Experience with the designs of complex, automated material handling equipment, packaging technologies, or systems including robotics (FANUC, ABB, UR) and high-speed manufacturing.- Experience working technical documentation such as flow diagrams, conveyor and equipment layouts, and installation details- Demonstrated understanding of life-cycle embedded systems development including hardware (circuit and logic designs, PLCs), software (embedded operating systems and programming), testing and implementation.- Experience in testing and implementing software (embedded operating systems and programming).- Experience in industrial networking and communications including topology design and familiarity with TCP/IP and Fieldbus applications.- Experience with 3-phase electrical systems ...

The Global Real Estate and Facilities (GREF) Tech team, part of Finance Automation, develops services, products, and tools to enable Amazon's corporate real estate team to build and operate the company's global facilities in more than 60 countries, which is the largest corporate real estate footprint in the world. We develop building systems that deliver a seamless, adaptive, and creative workspace experience to more than half a million employees. Our mission is to create technology that simplifies the processes Amazon employs to manage its corporate real estate. Our teams build services and products that support various GREF domains, including space and occupancy planning, design and construction, employee health and safety, sustainability, and building management systems requiring IoT expertise. If you possess the skills to build, operate, and scale the next generation of distributed systems supporting Amazon's growth, this role may be well-suited for you.We are seeking a passionate systems development engineer who can help us create the next generation of real estate systems and support the GREF organization. The ideal candidate for this role will be a self-starter and is comfortable with ambiguity, and excels at building highly scalable solutions. They will enjoy learning, inventing and implementing new technologies. A Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world. Coming to Amazon gives you the opportunity to work on development teams in one of our many rapidly growing organizations. Come join us in making history!The main area of activity for this role is to lead the development and integration of intelligent systems that will become the nervous system of the largest corporate building fleet globally. The north star for this team is to establish standards for the operational technology stack in GREF buildings, and deploy it so that Amazon gains better controllership over the environmental conditions of their buildings, utilization modes of spaces offered to users and the consumption of energy and utility billing which contribute to Amazon’s Climate Pledge of becoming carbon neutral ultimately.Key job responsibilitiesAs a Systems Development Engineer in GREF Tech you are responsible to design, architect, develop, test, deploy and deliver scalable, multi-tiered applications, systems, platforms or services using modern languages, design patterns, frameworks and technologies. You will take the lead on defining and implementing engineering best practices and using data to define and improve operational best practices. You will drive the architecture and technology choices for building systems and intelligence that will raise the bar on user experience.A day in the lifeCombine IOT, 1st party and 3rd party systems, including sensors, building management systems, and AI, to derive tangible intelligence about how Amazonians use their office buildings and spaces offered to them to produce value everyday. About the teamThe GREF Tech team has had around 20 team members for the past 4 years. We have a unique opportunity to create 13 specialized charters and expand the total org size to 120 by end of 2025. We are responsible for systems that run more than 500 Amazon buildings and feed information to facility engineering teams, as well as the user experience offered to Amazonians when they work in Amazon Corporate Offices, including their commute to work.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in building and managing Windows systems, with a passion for maintaining highly-available IT infrastructure and services at a massive scale? The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. As part of Amazon Web Services (AWS), we power the infrastructure behind the world's premier e-commerce and cloud computing environments. To meet the growing demand for AWS services worldwide, we seek exceptionally motivated individuals driven by learning and innovation. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers.By joining us, you'll become part of a world-class team in a dynamic environment with the entrepreneurial spirit of a start-up. This is an opportunity to operate and engineer systems on a massive scale, gaining world-class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS.The ideal candidate will be innovative, possess excellent problem-solving and analytical skills, and thrive in a fast-paced environment. They should have a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges.The ideal candidate should have a solid understanding of Windows server administration, networking, and virtualization. Proficiency in AWS tooling and administration is also a strong fit for this role. This position demands a solid foundation in networking principles, along with hands-on experience in hardware troubleshooting and system building.If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you.Key job responsibilities• Network Engineering Expertise: Proven ability to troubleshoot large-scale Layer 2 networks, configure and resolve issues at the switch level, with hands-on experience in Juniper and Cisco hardware.• Networking Knowledge: Deep understanding of Layer 2 networking principles, including the ability to apply switch configurations and ensure network reliability.• Innovation & Problem Solving: Strong methodology for diagnosing and resolving system failures, with a focus on effective and efficient problem-solving strategies.• Adaptability & Multitasking: Demonstrated ability to quickly adapt to shifting priorities while managing multiple tasks effectively in a fast-paced environment.• Windows Server Administration: Extensive experience in troubleshooting and managing Windows Server environments, including resolving hardware-related issues.• Virtualization: Solid understanding of hypervisors and virtual machines, with experience in Hyper-V as a plus.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• Bachelor's degree or higher in Computer Science, Management Information Systems, Engineering, or a related field, or equivalent work experience.• 2+ years of experience in building and supporting large-scale Windows server environments or managing a large number of AWS EC2 instances.• Ability to travel up to 20% of the time and participate in a 24/7 on-call rotation. ...

Amazon's vision is to be Earth's most customer-centric company. The growth of our international business (countries outside the USA) combined with increasingly complex tax legislation has resulted in a multitude of tax controllership requirements across various tax domains. To effectively manage these complexities, Amazon is committed to leveraging technology solutions and automation to streamline tax controllership processes. Amazon is seeking a Tax Manager to join our Tax Controllership team. We are looking for someone to help transform the way we manage tax controllership at Amazon by deconstructing existing processes, analyzing them, optimizing, automating, and rebuilding them, maximizing the use of technology. Maximizing the use of technology solutions is essential to meet the challenges of tax controllership across various tax domains. We are a team within the controllership organization responsible for operationalizing the use of technology to the maximum extent possible and rolling this out and enabling our tax controllership colleagues to successfully use these solutions. This might involve constructing new tax controllership automation or enabling our colleagues to use existing technology to its maximum advantage. An experienced tax technology professional is sought to help us address this field of work globally. Key job responsibilities- Drive the analysis of controllership teams' needs and designing new controllership tools and processes across various tax domains.- Identify and articulate the technology needs and constructing tax technology solutions.- Think big and have the chance to input into the long-term global strategy.- Demonstrate strong bias for action and the ability to deliver results, driving solutions over the line. - Thrive in highly complex distributed system environments and strong communication skills to convey your vision of solutions. - Work alongside members of the controllership teams and partner with other technology teams. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Knowledge of Microsoft Office products and applications at an advanced level- Experience working in a large public accounting firm or multi-national corporate tax department ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Must be eligible to access and support AWS GovCloud.- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...