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Amazon Web Services is looking for highly technical DevOps Consultants to join the Compliance Automation team in AWS Global Services Security (GSS) to collaborate with our customers and partners on key customer engagements. GSS is responsible for delivering product-led, people-powered services that help our customers operate their business securely on AWS, and we are accelerating our adoption of AI/ML. This is an exciting opportunity to contribute at the intersection of cloud, cybersecurity, and AI/ML. You will apply your deep technical expertise to solve complex customer challenges and develop cloud-based solutions at scale. You will guide customers through transforming their business with the combination of cultural philosophies, practices, and tools that deliver end-to-end applications and infrastructure solutions. You will have the opportunity to work with multiple lines of business and learn from (and contribute to) a variety of security use cases. This is a customer-facing, hands-on role where success comes from solutions with measurable impact. If you have technical depth and hands-on implementation experience of various practices and tools in the DevOps toolchain, and have a passion for security, please join us. Key job responsibilities- Comfortable rolling up your sleeves to design and code modules for infrastructure, application, and processes.- Solve specific security and business problems through automation, utilizing code, and integrating AWS-native and 3rd-party tools via API.- Align on requirements, and communicate results and recommendations both verbally and in writing. Educate our business partners about our solutions and potential opportunities.- Work closely with our Solution Architects, Data Scientists, and Service Engineering teams to drive feature innovation based upon customer needs.- Create white papers, write blogs, build demos and other reusable collateral that can be used by our customers. A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamCompliance Automation team delivers innovative security solutions in code reducing complexity for compliance operations through automation. Utilizing broad knowledge across technology domains like security, infrastructure, data/analytics, Generative AI and AI/ML, we proactively identify areas to enhance security capabilities, and drive continuous improvements, prototyping and developing products and capabilities in-tune with industry trends and AWS best practices.We help our customers streamline and simplify compliance operations through automated solutions that launch, monitor, and visualize security controls and collect evidence of compliance, enabling efficient AWS compliance operations.BASIC QUALIFICATIONS- Bachelor Degree or 5+ years of professional or military experience.- 5+ years of experience as a technical specialist.- Hands-on experience deploying applications, and provisioning infrastructure with Python and Infrastructure as Code (IaC), using Terraform and CloudFormation.- 2+ years of hands-on experience of programming languages such as REGO, Go, Java, .Net, C++ or similar object-oriented language.- Experience developing cloud native CI/CD workflows and tools, such as GitLab, Jenkins, Bamboo, TeamCity, AWS Code Deploy and AWS AFT/CfCT. ...

Amazon Web Services (AWS) is seeking a self-directed, entrepreneurial digital campaign specialist to join the US Public Sector Field Marketing team. Our team serves public institutions in government, education, nonprofit, and other emerging segments, and fosters engagement across existing target accounts.In this role, the marketer will collaborate across the department to shape digital strategy and design online experiences that accelerate movement through different stages of the funnel. You will define success metrics by working backward from department goals. The marketer will architect, execute, and optimize integrated campaigns across, email, web, and paid/syndicated channels to support growth of the Public Sector business.The marketer will also support the digital team’s charter to build foundational digital programs, drive optimization, and create long-term solutions in areas of multivariate testing, mailable database growth and refinement, optimization and amplification of lead acquisition efforts, and list segmentation. This individual contributor role requires a strategic mindset and proven ability to deliver results within a high-impact department. Comfort and experience with automation, lead scoring, and marketing technology is essential. This role requires close collaboration with a dispersed team and comfort serving as an internal liaison across field, sales, and technical teams.A day in the lifeAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- 1+ years of Salesforce, Tableau, Vidyard, and Excel experience- 1+ years of designing, building, and launching successful email engagement programs, specifically lifecycle/nurture programs experience- Experience in marketing and web metrics, including deep data analysis and diverse revenue models expertise ...

Are you excited about driving compliance in a fast paced, dynamic, tech-forward environment? Come join our Digital controls team.We are searching for bar-raising professionals who consistently exceed expectations, who thrive in a challenging workplace, and who can actively contribute to our talented team. The global accounting organization supports our digital lines of business. The Digital Controls Team drives internal controls over financial reporting, subsidiary compliance, internal controls readiness, process improvements, and other compliance activities. We are subject matter experts that consult with control owners across our processes. Responsibilities include enhancing and leveraging internal and external partnerships to deliver on the annual controls plan. This role will require a deep understanding and experience with all aspects of internal controls including financial information technology systems for a complex, high-growth stage, multi-disciplinary organization. Key job responsibilities Responsibilities will include: - Executing on controls strategies - Driving control design and implementation with engineering and business teams - Driving deep dives on process areas to define the set of risk and controls in addressing financial reporting risk - Advising on and designing controls and compliance programs - Providing ongoing support to process owners/control owners and cross-functional teams to ensure controls are designed and implemented effectively - Participating in annual walkthroughs with process/application/control owners across the company and external auditors - Assisting in the evaluation of identified control deficiencies and monitoring of remediation effortsBASIC QUALIFICATIONS- 3+ years of finance or a related analytical field experience- Bachelor's degree in accounting or related field ...

Amazon Web Services (AWS) is seeking a self-directed, entrepreneurial digital manager to join the US Field Team. Based in HQ2 in Arlington, Virginia, and situated within AWS’s global Public Sector department, our team serves public institutions in government, nonprofit, education, and other emerging segments, and fosters engagement across existing target accounts (ABM). In this role, the marketer will shape digital marketing strategy, fully own execution, and design online experiences that accelerate movement through different stages of the funnel. You will define success metrics by working backward from department goals and deliver independently, with limited guidance. The marketer will architect, execute, and optimize integrated campaigns across, email, web, and paid/syndicated channels to support growth of the Public Sector business across our most mature market. The marketer will support the digital team’s charter to build foundational digital marketing programs, drive optimization, and create long-term solutions in areas of mailable database growth and list segmentation. This individual contributor role requires a strategic mindset and proven ability to deliver results. Comfort and experience with marketing automation is essential. This role requires close collaboration across field, sales, and technical teams.This position can be located in Seattle, WA; Arlington, VA; Chicago, IL; Minneapolis, MN; Phoenix, AZ; New York, NY; Boston, MA; Atlanta, GA; Charlotte, NC; Raleigh, NC; Nashville, TN; Austin, TX; Dallas, TX; San Francisco, CA; Los Angeles, CA; Atlanta, GA. Amazon will provide relocation assistance from within the US only for this role.A day in the lifeAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams ...

AWS Professional Services (ProServe) is seeking a Director, Global Delivery to lead, inspire, and develop ProServe’s delivery specialist teams to ensure we are delivering business value and exceeding customer expectations. The Director, Global Delivery will report to Francessca Vasquez, VP, ProServe, and serve as an inclusive champion for a global team of over 500+ people. This role currently spans 48 countries with revenue in the hundreds of millions. This leader is expected to lead teams and help grow revenue over the next 3-5 years by optimizing ProServe’s delivery model and developing industry-specific alliances with partners that can provide scale to the organization, in a manner that improves contribution margin to the organization. The ideal candidate will have a background in Professional Services, Engagement Delivery, and Business Management/Operations. They will have demonstrated experience building Consulting businesses or practices, hiring and developing diverse teams, and delivering on complex projects of all sizes. The successful candidate will earn trust through performance and relationship building; they’ll also have enough technical background (preferably in cloud) to be credible with our most technical partners and implementation teams. They will be a natural problem solver with expertise in developing strategies that optimize businesses for growth as well as leveraging automation and generative AI to drive better outcome efficiency.The Director, Global Delivery is someone who is agile, thrives in hyper-growth environments, and is willing to dive deep to get the job done. Overall the successful candidate must have exceptional people leadership experience, astute judgment, and outstanding negotiation and influencing skills.Key job responsibilitiesThe Director, Global Delivery will oversee the high-quality delivery of a variety of customized engagements with our most strategic customers. This Director will ensure delivery teams are collaborating effectively with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) to help teams and partners succeed in large, complex customer engagements. They will support pre-sales teams and the development of complex, multi-year solutions for customers that are delivered by AWS and partners. This leader will drive a robust offshore strategy with accelerated hiring in remote locations like India, Poland, etc. In addition, they will implement strategic delivery mechanisms, including centralization, to decrease effort and increase speed for our customers to achieve their business outcomes. This leader’s ongoing responsibilities include:• Manage a 500+ person global delivery team while serving as an executive sponsor for key customers around the world• Build and/or expand partner engagement and tiering models that enable engagements to consistently deliver to project staffing models and revenue/ margin expectations• Establish delivery excellence methods to ensure engagement health and predict/ address project disruption• Establish productivity, efficiency, and effectiveness metrics that fosters a behavior of continuous improvement while maintaining economic optimums• Create quality control and quality assurance processes that drive consistent high-quality delivery • Develop competency models that enable all shared delivery resources to cross train, attain certifications, and achieve technical eminence internally and externally• Establish a customer obsession culture that continuously identifies new opportunities through which customers can realize new value from their AWS investment• Ensure Global Delivery continues to Think Big and find innovative ways to accelerate and increase the adoption of our product and solution offerings.Success in the role will be measured by delivery excellence and quality of engagement, customer satisfaction, delivery productivity, healthy operating margin, direct revenue, contribution margin, utilization & productivity, ProServe public references, AWS partner integration, cloud consumption, as well as driving strategic and innovative solutions in the market.BASIC QUALIFICATIONS• 15+ years of enterprise IT consulting and delivery experience with global Fortune 500 companies.• 5+ years of experience leading professional services delivery teams in the areas of IT service management, cloud computing, or IT Strategy.• Building and leading teams at a global level. • BA/BS degree or equivalent experience; Computer Engineering, Computer Science or Math background preferred. ...

Amazon’s Disability & Leave Services (DLS) team in the HR Services organization is building a best-in-class case management program to deliver leave of absence, disability and accommodation services to Amazon employees across the U.S. The Work Wellness Coaching Program provides a highly individualized accommodation coaching service as required under the Americans with Disabilities Act (ADA). It is tailored to the specific identified needs of the employee as defined by the employee and the business. Work Wellness Coaching is a short-term accommodation that helps employees with qualifying disabilities learn, manage, and perform the essential functions of their job. Role Description: The Work Wellness Coach (WWC) is a key member of our accommodations team, providing virtual 1:1 coaching services to Amazon employees with ADA-qualifying cognitive and mental health disabilities. A WWC supports employees with disabilities across all business settings that affect executive functioning such as focus, memory, communication, and decision making. A successful WWC works with the employee to identify barriers related to their disability and creates individualized coaching plans to mitigate those barriers that impact job performance. They are a disability coaching subject matter expert, providing consultation and collaborating with internal team members to devise innovative accommodation solutions, and establishing ramp-back accommodation support for employees ending leave. Successful candidates will have expert resource knowledge and superior communication skills with proven success in case management of complex disabilities and influencing across multiple professional settings. Roles and Responsibilities - Provide disability coaching, resource referrals, information, and support to employees with qualifying conditions, as well as relevant supervisors, Human Resources, and other partners to support Amazon’s retention efforts - Identify individual support needs and barriers related to disability, as well as learning and communication style. - Creating coaching plans outlining frequency, duration, and scope of coaching activities tailored to individual needs. Support needs could include: improving communication, organization, planning, workload management, etc. - Problem-solving or role-playing scenarios for stressful work situations and self-advocacy - Improving work habits, creating systems and routines, and creating tools for handling day-to-day stressors - Maintain a high level of communication with all stakeholders: Accommodation Consultants, HRBPs, hiring managers, third party vendors, and other members of the Disability and Leave Services team - Make accommodation recommendations and refer employee to appropriate internal and external resources - Research relevant training topics and conduct training for DLS team members, HRBP’s, and hiring managers as needed - Assist in tracking trends related to case types and employment classifications to aid in new program initiatives Key Competencies: - Demonstrated ability to collaborate effectively with a diverse set of multi-level stakeholders and drive appropriate solutions - Knowledge of federal and state disability laws and resources - Excellent customer service and communication skills, both verbal and in writing. - Strong problem solving, critical thinking, time management and priority setting skills - Ability to build rapport and communicate effectively with all levels of business contacts - Ability to diagnose problems, identify and drive appropriate solutions - Demonstrated ability to deal with confidential information, including sensitive human resources situations (performance coaching, delivering disciplinary plans, etc.) - Experience working with Vocational Rehabilitation and government programs - Experience with coaching or providing direct support to individuals with disabilitiesKey job responsibilitiesRoles and Responsibilities• Provide disability coaching, resource referrals, information, and support to employees with medical conditions or disabilities, as well as relevant supervisors, Human Resources, and other partners at an escalated level to support Amazon’s retention efforts• Identify individual support needs and barriers related to disability, as well as learning and communication style• Creating coaching plans outlining frequency, duration, and scope of coaching activities tailored to individual needs. Support needs could include: improving communication, organization, planning, workload management, stress management etc.• Provide consultation and supervision to team members on complex and escalated cases• Maintain a high level of communication with all stakeholders: Accommodation Consultants, HRBPs, hiring managers, third party vendors, and other members of the Disability and Leave Services team• Make accommodation recommendations and refer employee to appropriate internal and external resources• Supports the leadership team by demonstrating understanding of customer needs and expectations as well as ensuring performance objectives are met• Conduct training for DLS team members, HRBP’s, and hiring managers as needed• Stay current on legislation and national, state and local issues affecting employees with disabilities as well as evidence-based best practices for coaching• Utilizes case-driven data and metrics to inform on trends and best practices for case management within specific disability types• Drive process improvements to improve employee experience and program outcomesBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications ...

Amazon’s Disability & Leave Services (DLS) team in the HR Services organization is building a best-in-class case management program to deliver leave of absence, disability and accommodation services to Amazon employees across the U.S. The Work Wellness Coaching Program provides a highly individualized accommodation coaching service as required under the Americans with Disabilities Act (ADA). It is tailored to the specific identified needs of the employee as defined by the employee and the business. Work Wellness Coaching is a short-term accommodation that helps employees with qualifying disabilities learn, manage, and perform the essential functions of their job. Role Description: The Work Wellness Coach (WWC) is a key member of our accommodations team, providing virtual 1:1 coaching services to Amazon employees with ADA-qualifying cognitive and mental health disabilities. A WWC supports employees with disabilities across all business settings that affect executive functioning such as focus, memory, communication, and decision making. A successful WWC works with the employee to identify barriers related to their disability and creates individualized coaching plans to mitigate those barriers that impact job performance. They are a disability coaching subject matter expert, providing consultation and collaborating with internal team members to devise innovative accommodation solutions, and establishing ramp-back accommodation support for employees ending leave. Successful candidates will have expert resource knowledge and superior communication skills with proven success in case management of complex disabilities and influencing across multiple professional settings. Roles and Responsibilities - Provide disability coaching, resource referrals, information, and support to employees with qualifying conditions, as well as relevant supervisors, Human Resources, and other partners to support Amazon’s retention efforts - Identify individual support needs and barriers related to disability, as well as learning and communication style. - Creating coaching plans outlining frequency, duration, and scope of coaching activities tailored to individual needs. Support needs could include: improving communication, organization, planning, workload management, etc. - Problem-solving or role-playing scenarios for stressful work situations and self-advocacy - Improving work habits, creating systems and routines, and creating tools for handling day-to-day stressors - Maintain a high level of communication with all stakeholders: Accommodation Consultants, HRBPs, hiring managers, third party vendors, and other members of the Disability and Leave Services team - Make accommodation recommendations and refer employee to appropriate internal and external resources - Research relevant training topics and conduct training for DLS team members, HRBP’s, and hiring managers as needed - Assist in tracking trends related to case types and employment classifications to aid in new program initiatives Key Competencies: - Demonstrated ability to collaborate effectively with a diverse set of multi-level stakeholders and drive appropriate solutions - Knowledge of federal and state disability laws and resources - Excellent customer service and communication skills, both verbal and in writing. - Strong problem solving, critical thinking, time management and priority setting skills - Ability to build rapport and communicate effectively with all levels of business contacts - Ability to diagnose problems, identify and drive appropriate solutions - Demonstrated ability to deal with confidential information, including sensitive human resources situations (performance coaching, delivering disciplinary plans, etc.) - Experience working with Vocational Rehabilitation and government programs - Experience with coaching or providing direct support to individuals with disabilitiesBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we're seeking a ELM Project Manager to work within the Global Central RME team.This role requires deep expertise in project management, strong technical acumen, and the ability to coordinate cross-functional teams ensuring on-time delivery and high-quality outcomes.Successful candidates will have Engineering Program and Project Management experience combined with a strong technical problem-solving ability. Will prepare and deliver the RME launch plan for new sites subsequently supporting the RME field team in the execution of launch activities. Constantly aiming for safety, better equipment uptime, efficiency, cost management, quality, customer satisfaction, and ultimately profitability within Amazon. The candidate will work closely with site delivery team, the central reliability team and operational sites to deliver robust equipment to our network.This role involves a travel requirement of up to 75%Key job responsibilitiesManage the end-to-end project lifecycle for new launches, including requirements gathering, planning, resource allocation, risk mitigation, and successful deployment.End-to-end ownership for large-scale engineering projects (planning, design, installation, commissioning and qualification, launch support).Assess and communicate project status, drive escalations on potential risks and delays across multiple teams.Collaborate closely with engineering, product, and operations teams to define project scope, objectives, and success criteria.Develop detailed project plans, schedules, and milestones, and ensure effective communication and coordination across all stakeholders.Developing Business Continuity and Risk Mitigation plans with site RME teams to allow a seamless handover to Construction or Operations Engineering.Resource planningSupporting the expansion and execution of the RME qualification process, including vendor management and feedbackA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience- Bachelor's degree ...

Device Economics is looking for an economist experienced in causal inference, empirical industrial organization, forecasting, and scaled systems to work on business problems to advance critical resource allocation and pricing decisions in the Amazon Devices org. Output will be included in scaled systems to automate existing processes and to maximize business and customer objectives.Amazon Devices designs and builds Amazon first-party consumer electronics products to delight and engage customers. Amazon Devices represents a highly complex space with 100+ products across several product categories (e-readers [Kindle], tablets [Fire Tablets], smart speakers and audio assistants [Echo], wifi routers [eero], and video doorbells and cameras [Ring and Blink]), for sale both online and in offline retailers in several regions. The space becomes more complex with dynamic product offering with new product launches and new marketplace launches. The Device Economics team leads in analyzing these complex marketplace dynamics to enable science-driven decision making in the Devices org. Device Economics achieves this by combining economic expertise with macroeconomic trends, and including both in scientific applications for use by internal analysts, to provide deep understanding of customer preferences. Our team’s outputs inform product development decisions, investments in future product categories, product pricing and promotion, and bundling across complementary product lines. We have achieved substantial impact on the Devices business, and will achieve more.Device Economics seeks an economist adept in measuring customer preferences and behaviors with proven capacity to innovate, scale measurement, and drive rigor.The candidate must be passionate about advancing science for business and customer impact.BASIC QUALIFICATIONSPhD in economics or equivalentDeep knowledge of observational causal interference methodsStrong background in statistics methodology, applications to business problems, and/or big data. ...

As a Workplace Health & Safety Vapor Mitigation Specialist, you will be responsible for partnering with various stakeholders and teams around the world to support real estate transactions, mitigation strategy development, and ongoing property management. You will perform transaction related due diligence, scope and manage remediation and mitigation projects, support renovation projects at existing sites, develop Amazon standards and policies, oversee operations, maintenance, and monitoring of environmental systems, and implement and execute the requirements of Amazon programs. In this role, you will assist in managing properties at the corporate level and ensure that risks and liabilities are appropriately evaluated and mitigated as a part of our transactions and ongoing operations.To be successful in this role, you will possess exceptional organizational and communication skills and be able to send both verbal and written clear, concise, and consistent messages. You should possess site assessment, investigation, and remediation and mitigation knowledge and experience, and understand regulatory environments and environmental risk particularly around vapor and methane intrusion. You should be able to demonstrate this expertise when working with multiple internal and external teams.Key job responsibilitiesProvide subject matter expert reviews of due diligence-related reports including Phase I and Phase II Environmental Site Assessments, historical reports, regulatory agency assessments, health-risk assessments, and vapor and methane mitigation plans.Scope, manage, review phase II site investigations for soil vapor and/or methane including identifying data gaps, risks, and/or feasibility of mitigation or remediation approaches.Scope, review, and oversee construction of vapor and methane intrusion mitigation systems including assessing value engineering, cost estimates, quality control, and start-up testing.Liaise with Real Estate, Legal, Design, Construction, and site Launch teams about required mitigation and ongoing environmental oversight and management including costs and timelines.Assist real estate and construction legal teams with drafting protective language concerning hazardous materials, pre-existing contamination, and design, construction, and operations, maintenance, and monitoring of mitigation and remediation systems.Evaluate renovation proposals to identify potential exposure routes, data gaps, impacts on engineering controls, and/or mitigation repairs or new requirements; develop construction plans to manage renovations risks.Perform site visits during due diligence, construction, mitigation system operation, and/or to support site renovation.Demonstrate that you can develop and lead initiatives and programs, and prioritize and lead multiple projects and assignments concurrently.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

The Global Central Reliability Maintenance Engineering team is seeking for a ELM Program Manager for expanding Base Building Throughput Qualification in the International business units (LATAM, MENA) !Amazon’s mission is to be the earth’s most customer-centric company with a unique culture built on pioneering into unknown and new frontiers.The Base Building ELM Program Manager supports the construction phases, building equipment installation, working with data to find root causes and generate improvements on further launches and retrofits across Europe. Join us to provide customers with an incredible package delivery experience aiming to deliver reliable and maintainable facilities from Day1.Key job responsibilitiesManage new and existing Throughput Qualification program, successfully delivering projects and goals across multiple sites to measure building readiness.Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions during the building testing.Management of existing Throughputs Qualification program including Fire and Life Safety, Heating, Ventilation, air conditioning, and building management system on existing electrical systems. ELM Program Manager will focus on electrical system, include overseeing the planning, execution, and continuous improvement of the pre-launch electrical testing program. Manage the coordination and execution of planned electrical shutdowns to facilitate necessary testing and maintenance activities Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriateInfluence design and development of strategic processes.Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions.Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience- Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level- Bachelor's degree in engineering, management, or technology ...

The Global Central Reliability Maintenance Engineering team is seeking for an ELM (Early Life-cyle Manager) specialised in strengthening our Base Building Qualification processes!Amazon’s mission is to be Earth’s most customer-centric company with a unique culture built on pioneering into unknown and new frontiers.The Base Building ELM Project Manager supports the construction phases, building equipment installation, working with data to find root causes and generate improvements on further launches and retrofits across Europe. Join us to provide customers with an incredible package delivery experience aiming to deliver reliable and maintainable facilities from Day 1.This role includes a travel requirement both domestic and internationally up to 40% of the timeKey job responsibilities• Manage projects and initiatives, provide progress reports and KPIs (Key Performance Indicators) for significant milestones and mitigate conditions affecting project cost or schedule• Lead installation and operation quality inspections and equipment commissioning for base building equipment drive continuous improvement.• Lead RME input for development of Building templates specification and site specific composites• Lead continuous improvement for all new buildings including cross functional collaboration with design and construction, change management and procurement.• Support construction and launch execution teams leveraging discussions with vendors and other departments representatives.• Integrate RME (Reliability Maintenance Engineering) policies and deliverables into the launch plans and provide guidance and direction to other departments to cascade this into the designs, contract and commissioning phases.• Capture lessons-learned and develop/execute action plans to improve quality or efficiency of new facility launches• Specify and coordinate standards and deliverables for new equipment being turned over to RME.• Understand the anticipated life cycle cost based on initial design and planned design improvementsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience- Bachelor's degree ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support Amazon Web Services (AWS) Amazon Infrastructure Services (AIS) teams. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Manager, Employee Relations – AWS, AIS will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.The position reports to the Principal, Global Corporate Employee Relations. This is a full-time position that could require significant travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business • Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiativesBASIC QUALIFICATIONS• Seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work• Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States • Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support Amazon Web Services (AWS) Utility Computing (UC) teams. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Manager, Employee Relations – AWS, UC will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.The position reports to the Principal, Global Corporate Employee Relations.This is a full-time position that could require significant travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business• Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiativesBASIC QUALIFICATIONS• At least seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work • Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States • Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is looking for a results-oriented individual to join the AWS Energy Team. In this role, you will support AWS’s infrastructure expansion by leading energy projects with electric utilities and energy companies across AWS regions. This role will collaborate with internal and external stakeholders to grow AWS’s diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER East. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS’ needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. The candidate will have experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS’s global infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities · Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. · Manage capital budgets for electrical infrastructure and energy projects. · Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. · Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. · Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives.A day in the lifeOur team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs.Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) in Engineering/Business or other technical field, or an additional 4+ years of relevant experience- 5+ years of experience working in utility/energy industry in a commercial/business development or technical role- 2+ years of experience developing and delivering Medium Voltage and High Voltage electric infrastructure projects in a planning or project management role- 2+ years of experience reviewing energy projects and contracts with utilities and contractors- 2+ years of experience collaborating with external stakeholders to drive projects ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is seeking a self-starter to join the AWS Energy team in pioneering the future for data center utility power by developing and executing the strategy by which AWS delivers energy projects and partners with electric utilities and energy companies across the Americas. This individual will define the end to end (generation, transmission, distribution, backup power) power strategy for scaling and operating AWS’ diverse, low-cost energy supply. In this role, you will manage multiple, large scale and technically complex power infrastructure projects across multiple geographies by facilitating close collaboration between both internal and external stakeholders. Within the overarching strategy, this individual must be resilient in exploring and discovering new supply opportunities (that delivery both near term capacity with an accelerated path to net-zero carbon supply), ultimately converting them into tactically sound and executable energy projects while working to reduce energy capital and operating expenses. Internally, responsibilities outside of implementing the defined strategy include reporting status, risks, mitigations and successes to C level and VP level leadership, as well as influencing multiple cross-functional partner teams in the overall data center capacity delivery business process. Externally, this role takes ownership of managing utility interactions, coordinating efforts between real estate, engineering and planning teams in site evaluation, project engineering, scheduling and budgeting, including influencing and contracting with the utility, EPC and/or Owner’s Engineer to meet AWS’ needs. The individual will work in an integrated team to implement a strategy that meets and exceeds AWS’ energy program requirements while delivering projects on time, with tangible reliability and cost-saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. Experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, including related tariffs and supply agreements, is a must. In this role, you will negotiate and execute power supply contracts across AWS regions and create innovative supply structures that integrate our renewable energy portfolio and Support the growth of clean energy via utility partnerships. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. The candidate must have experience in reliably driving initiatives to completion in high speed, constrained and ambiguous environments, with practice in escalating and reporting to many organization leaders and teams across multiple levels. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS’s global infrastructure expansion are met.Key job responsibilitiesLead the development and execution of a comprehensive utilities strategy for AWS data centers for new and Machine learning regions• Manage multiple Utilities, EPC and Owner's Engineers to deliver MV and HV power infrastructure, including negotiations and contracting.• Develop and execute energy strategies that leverage capital projects (utility grid connections, high voltage substations, energy storage, etc) to reduce long term energy costs. Manage capital budgets for electrical infrastructure and energy projects.• Work collaboratively with Amazon CFE/RE team to support the development of strategic energy sourcing opportunities• Execute electricity supply contracts that create new clean energy capacity on the grid (through utilities), reduce cost, minimize risk and leverage opportunities that benefit Amazon• Manage a portfolio of complex energy projects• Collaborate with internal teams and regulated utilities on the implementation and management of energy projects to meet the business timelines.• Identify and develop innovative cost savings projects (capital and operational) and initiatives related to energy infrastructure and supply.• Responsible for completing due diligence on in-market opportunities and developing those opportunities into cost savings for the business.• Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs.Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required in Engineering/Business or other technical field- 5+ years of experience working in utility/energy industry in a commercial/business development or technical role- 2+ years of power transaction or contracting experience in US East (PJM, MISO, SPP, SERC) energy markets- 2+ years of experience performing financial models and analysis on rates and energy cost, negotiation interconnection agreements and related contracts with utilities and contractors- 2+ years of experience managing multiple million dollar power infrastructure contracts with external stakeholders t ...

Note: Amazon internships are full-time (40 hours/week) for 12 consecutive weeks, starting May/June 2025. Applicants should have at a minimum one quarter/semester remaining after their internship concludes. This internship role is required to be onsite 5 days a week in Arlington, VA.This position requires that the candidate selected be a U.S. citizen and be able to obtain/maintain an active TS/SCI security clearance with polygraph at the conclusion of the internship.Are you passionate about leading teams that deliver enterprise cloud computing solutions to a diverse and challenging set of customers? Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things?At Amazon Web Services (AWS), we’re seeking interns to join our AWS Engagement Management Internship program with Professional Services. This is a unique opportunity for driven individuals to learn a key role in a fast-growing business, delivering significant value to AWS customers of all sizes from nimble startups to global brands. As a Professional Services intern, you will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon’s peculiar culture. The skills and experiences provided in the program are highly sought after and have the potential to accelerate your career in tech.Engagement Managers lead the delivery of AWS cloud products and services that enable our customers to realize their business objectives. Professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their cloud computing journey on AWS. This role will focus on building your consulting capabilities by working alongside our Engagement Management Team on AWS development initiatives. Under the guidance and supervision of an Engagement Manager, you will learn about AWS products and services, and support in facilitating and monitoring cloud adoption engagement activities. You will learn AWS consulting skills to make appropriate data-driven decisions and drive business communication and decisions with internal and external stakeholders. You will track customer engagement, schedule, scope, financials, and outcomes based on customer contracts and AWS frameworks. Upon successful completion of the internship program, select interns may receive a full-time offer to join as a Professional Services Associate Engagement Manager in Arlington, VA, Herndon, VA, or Baltimore, MD, that has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract. If this sounds exciting to you - come build the future with us!Key job responsibilitiesCollaboration: Interface with various customers and internal AWS stakeholders consisting of Engagement Managers, Practice Managers, and project teamsCommunication: Present to team members and audiences of all levels using effective verbal and written communication skillsSelf-Directed: Work effectively in a dynamic environment with changing priorities and able to take proactive steps to exceed customer expectationsBASIC QUALIFICATIONSEnrolled in a Bachelor's degree program or higher in Business, Project Management or STEM related field (Computer Science, Computer Engineering, Information Technology, etc.), with a conferral date between December 2025 and August 2026Experience assisting in project or program delivery. ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.Key job responsibilitiesYou will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with Nonprofit customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS - 5+ yrs of customer-facing, large scale IT implementation consulting experience. - 3+ yrs of experience with software development life cycle (SDLC) and Agile/iterative methodologies required - Demonstrated experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.) - BS level technical degree or equivalent experience ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholder capabilities and increasing cloud adoption.Key job responsibilitiesYou will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with State Local Government and Education customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules and milestones, budgets, team goals, and defining success criteria.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.This is a customer-facing role and you will be required to travel to client locations and deliver professional services as needed.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS* 5+ years of customer-facing, large scale implementation across multiple cross-functional teams.* 2+ years of hands-on experience with enterprise-level IT projects, at least 2 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.* Bachelor's Degree or equivalent experience.* Experience implementing cloud technologies.* Experience in managing project financials, revenue forecasts and contracts. ...

Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) for its Healthcare and Life Science business that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy * Has led capture and proposal management for large, transformational programs* Has shaped, negotiated, and won statement of work (SOWs) for consulting/ professional services* Engage with customers to understand their business drivers and customer portfolio * Identify & develop specific opportunities and supporting business cases * Demand creation, deal shaping, including estimations and deal pricing * Identifying and positioning appropriate contracts for Opportunities * Contract negotiations & follow on for SOW signature * Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues * Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery * Leading innovation and scoping workshops with Customers * Act as single person of contact for Customer executives, developing deep, trustful relations * Educate customers on AWS services and translate those into a clear business value proposition * Envision and inspire customers * Coaching Customer and Partner teams to be self-sufficient.Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 10+ years of experience in the Pharmaceutical Industry with experience across the pharmaceutical value chain with emphasis on Clinical Trials, Research and Development, Manufacturing, and Commercial- Experience selling to executive stakeholders in lines of business (R&D, Clinical, Manufacturing, and Commercial and IT)- Selling large ($10M+) cloud transformational deals- Understanding of cloud platform services, cloud-native architectures, and cloud infrastructure- Relevant experience in technology/software sales, pre-sales, or consulting ...