Job Description

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

Appian is looking for an Associate Systems Engineer (Internally referred to as "Associate Architect") to scale Appian's technical solutions and work alongside Appian's delivery teams. As an Associate Architect, you will be an Appian technical leader within our Federal Customer Success team as well as an advisor to Appian's clients. In this role, not only do you become an expert at installing, operating, and scaling the Appian platform, but you will also be scaling business process applications on our software. You will become a business process expert in the various industries of our clients. The ideal candidate will combine Appian technical, product and business skills to make our customers successful.

To be successful in this role, you need:

  • Ability to provide exceptional customer interaction (verbal, written, face-to-face)
  • Systems administration (e.g. Linux, Windows) experience with IaaS Solutions (e.g.: Amazon Web Services, Google Compute Engine, or Microsoft Azure). Administering and managing an on-prem installation of an Appian environment is a huge plus.
  • Administration of one or more RDMS platforms (e.g. MySql, Oracle, DB2, SQL Server, Postgres, MariaDB)
  • Programming / scripting (e.g. Java, Javascript, BASH, Perl, Ruby, C#, PHP)

Basic qualifications:

  • Bachelor's degree in any Engineering discipline, Computer Science, Mathematics, Information Technology, or similar work
  • You are an expert IT systems administrator building, maintaining, scripting, patching, & managing hosts, databases, and interconnected Cloud services with approximately 5 years of experience
  • US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen and be able to obtain a minimum of a Secret Security Clearance
  • CompTIA Security+ certification required prior to or directly following onboarding

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. (Nasdaq: APPN)

Follow Appian: Twitter, LinkedIn.

Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected Veteran status, genetic information, or any other characteristic protected by law.

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