Senior Manager, Americas DSP Capacity Planning

There are over 2500 Delivery Service Partners (DSPs) that delight customers everyday as the chief delivery option in the North America Last Mile space. This role would own the optimization strategy for how many DSPs Amazon needs to service each and every local geography as demand and supply constraints continuously change. This team leader would drive capacity product strategy with partnership from leaders from upstream volume planning teams and downstream field execution teams. They also would be at the forefront of our growing partnership between DSP and our data science partners as we expand into new programs and markets.Key job responsibilities- Lead a team of Amazonians to drive new applications our core product- Expand our efforts into new programs and geographies that each have unique planning needs- Own the roadmap for Data Science applications of our work and partnership with our Data Science partners- Design processes to incorporate planning inputs in a scalable manner- Build partnerships with upstream planning functions to proactively adapt to planning variations.- Work cross-functionally with field operations and functional leaders to drive influence in capacity planning and management.A day in the lifeThis role solves a giant optimization problem. The team broadly takes demand inputs and DSP supply estimations to understand where there may be capacity gaps and designs recommendations (in partnership with downstream teams) to address those gaps. This historically has been a mix of art and science, but we are looking for a leader who can push this more towards the science side of things and build more scalable processes for how we address capacity imbalances.About the teamTeam members need to both know their data and know their partner teams. Capacity planners need to understand what drives volume variability. But after that they need to earn trust with partner teams to build alignment on our strategies to fulfill needed volume. The team is always encouraged to not just find band-aids to one off problems, but think about how to build new mechanisms to solve the global underlying issue. BASIC QUALIFICATIONS- 7+ years of team management experience ...

Senior Manager, Applied Science, AFT AI

Are you excited about developing cutting-edge generative AI, large language models (LLMs), and foundation models? Are you looking for opportunities to build and deploy them on real-world problems at a truly vast scale with global impact? As part of AFT (Amazon Fulfillment Technologies) AI, a group of over 50 scientists and engineers, we are on a mission to build a new generation of dynamic end-to-end prediction models (and agents) for our warehouses. These models will be able to understand and make use of petabytes of human-centered as well as process information from our warehouse systems and robotic work cells, and learn to perceive and act to further improve our world-class customer experience – at Amazon scale.We are looking for a Senior Manager of Applied Science who will help us build next-level solutions in a full warehouse with the help of generative AI, graph neural networks, and LLMs. Together, we will be pushing beyond the state of the art in simulation and optimization of one of the most complex systems in the world: Amazon's Fulfillment Network.Key job responsibilitiesIn this role, you will manage a talented team of scientists to to build large-scale GenAI models that will be able to understand and predict the state and future of our buildings, network, and orders.You will face a high level of research ambiguity and problems that require creative, ambitious, and inventive solutions. You will lead a team of scientists to solve cutting-edge problems going beyond the published state of the art that will drive transformative change on a truly global scale. You will collaborate with teams of engineers to leverage solutions in production. You will lead the vision and implementation and communicate both to higher level leadership at Amazon. If you thrive in a dynamic environment and are passionate about pushing the boundaries of generative AI, LLMs, and automated fulfillment solutions, we want to hear from you.About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.The AFT AI team has deep expertise developing cutting edge AI solutions at scale and successfully applying them to business problems in the Amazon Fulfillment Network. These solutions typically utilize machine learning and computer vision techniques, applied to text, sequences of events, images or video from existing or new hardware. We influence each stage of innovation from inception to deployment, developing a research plan, creating and testing prototype solutions, and shepherding the production versions to launch.BASIC QUALIFICATIONSMasters in Computer Science, Statistics, or other quantitative field • 10+ years of experience in machine learning, or a related field • Proven track record of leading and managing science teams and delivering impactful results • Expert knowledge of machine learning algorithms and techniques. • Familiarity with large-scale data processing and storage systems. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced, collaborative environment ...

Senior Manager, Applied Scientist, Supply Chain Optimization Technologies - Simulation

Are you looking for a challenge? Imagine being part of a team that owns one of the largest supply chain simulation systems in the world to predict inventory flows for the millions of items available on Amazon.com worldwide. Inventory planning involves many algorithms to buy inventory in the right quantities, at the right frequencies, from the right vendors, and assigning to the best warehouse to fulfill customer demand to optimize long term free cash flow for Amazon. Our system lives at the heart of these algorithms, keeping up with the rapid pace of optimization improvements and simulating how they interact with each other. We simulate what these systems will do for months into the future, predicting inventory flows and key operational and financial metrics across the network. This experimentation platform is critical in understanding labor needs, managing our network capacity, and allowing continued optimizations to the many algorithms we simulate. Imagine enabling Amazon's supply chain systems to make data driven decisions based on simulations of trillions of inventory events per day.Every time an Amazon customer makes a purchase, a number of systems are involved: these systems help optimize inventory acquisition, enable a number of purchase options, ensure great pricing, store products so they are available for fast delivery, and minimize package frustration. The Supply Chain Optimization Technology (SCOT) Group develops and manages these systems. We are central to Amazon customers' ability to find what they want and get it when they want it. Within SCOT, the Inventory Planning Control (IPC) Simulation team is responsible for designing and executing the simulations to predict inventory flows for labor planning, predict the impact of new supply chain initiatives, and enable experimentation of new inventory policies developed by SCOT teams, expediting their development cycle.We are looking for a science manager to drive research innovation in SCOT by pushing IPC Simulation systems further upstream in the innovation process, developing new techniques and methodologies for both experimentation and prediction use cases, and applying existing models to our problem space and beyond. As an Amazon Science Manager, your work will impact on how we serve our customers so that they get the right product at the right time. In our team, you will be working in one of the world's largest data warehouse environments. You need to be a sophisticated user of data querying tools and advanced quantitative and modeling techniques, and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication to drive change, as your work will be visible up to the highest business leaders in SCOT. You will own the roadmap and vision of IPC Simulation. Much of the job will require close collaboration with software development engineers, other scientists, science managers, and business teams to innovate for and solve problems of the future.Key job responsibilitiesAs a Senior Applied Science Manager in IPC, you will partner with the senior tech leaders in the organization to define the long term architecture of our decision optimization and prediction systems. You will play a key role in developing long term strategic solutions that have business impact beyond the scope of the organization. You will bring technical expertise in several technical areas of Operations Research or Machine Learning, and are able to help team to define and deliver the science vision. You will ensure senior leaders in the organization are up to speed on important trends, tools and technologies and how they will be used to impact the business. You are able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs.BASIC QUALIFICATIONS- Ph.D. in Operations Research, Operations Management, Industrial Engineering, Statistics, Applied Mathematics, Computer Science or a related field.- 7+ years of experience in solving complicated problems in the area of Operations Management or similar disciplines developing strategies for large-scale logistic networks.- 7+ years of hands-on experience in building machine learning or optimization models in business environment.- Proven track in leading, mentoring, and growing teams of scientists. ...

Senior Manager, Business Intelligence, Supply Chain Innovations

Amazon's Global Supply Chain (GSC) is looking for a Senior Manager, Business Intelligence for the Supply Chain Innovations (SCI) team. SCI plays an important role in defining and shaping Amazon's inbound supply chain's long-term strategy. The team is responsible for the incubation and execution of highly visible supply chain projects across low-cost storage, bulk fulfillment, inbound cross-docks, fast-deploy fulfillment, and network design and optimization. Their solutions address the needs of the inbound network in order to meet the speed, cost, and resiliency demands of Amazon's customers.Key job responsibilitiesIn this role, you will lead and develop a team of BIEs to accomplish their respective business team's goals and charters. You will learn the ins and outs of all facets of Amazon supply chain operations and systems, and be a trusted partner to teams by sharing data-driven insights and actions based on deep understanding of the business. You will hire and develop talents to deliver strong results ranging from reporting, automated insight generation, advanced analytics, comprehensive inbound datasets, at standards that raise the bar for the rest of the organization.About the teamSupply Chain Innovations (SCI) identify, evaluate, and lead Inbound Supply Chain initiatives, and scale them to improve end to end cost, speed, and network resiliency. For initiatives with high impact and broad scope with no clear line of ownership, we provide leadership to develop, trial, and scale solutions to full network implementationBASIC QUALIFICATIONS- Knowledge of SQL and Excel- Experience hiring and leading a high-performance team- Experience managing analytics, data science or technology teams, with a product or insight focus- Experience with AWS data warehouse and reporting technologies like Redshift, Athena, S3, etc.- Experience working with finance organizations and financial data- Bachelor's Degree in computer science, data sciences, or related field ...

Senior Manager, Product - Tech, AFT Outbound & Flow

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.Our Flow systems automate the flow and labor management decisions within the fulfillment facilities. From the moment inventory is scheduled to arrive into the fulfillment center it is processed and stowed to ensure its readiness to fulfill customer orders. Once the order is placed the inventory is picked and the customer shipment flows through various manual and robotic processes up until customer package leaves the fulfillment facility on its way to the customer. Our systems ensure fast and optimal flow within the building by putting just the right resources at the right locations while automatically surfacing and resolving any unforeseen risks to ensure Amazon Associate safety and experience and help Amazon to constantly keep its promise to the customers while optimizing and expanding its business operations.Outbound Flow is seeking a leader of Product Management who will own and contribute to the vision and strategy of all Flow products. In this role, You will work on identifying opportunities to make our FC operations more efficient, and drive design and development of software features to address these opportunities. You will drive the design and buildout of features to detect and remediate Fulfillment center (FC) operations impacting issues using advanced detection capabilities leveraging AI/ML and potentially Large Language Model (LLM). These features will improve Availability, Performance and Quality of OEE (Overall Equipment Effectiveness) at FCs and will reduce the operational impact due to Material Handling Equipment (MHE) changes, mechanical failures, incorrect configuration changes and issues due to software changes.Key job responsibilities* Leading and continuously growing a team of expert product managers.* Setting a holistic vision for your products and technologies in development — or haven't been invented yet.* Managing relationships and reporting with leadership across AFT and our customers / stakeholders globally.* Driving strategy and planning for expansion and year-over-year investments across initiatives.* Developing strong relationships with internal partner teams especially with Science and Engineering Teams to ensure products exceeds customer expectation.* Establishing priorities across multiple workstreams and initiatives.* Finding creative ways to unblock challenges that arise and deciding when to escalate.* Writing high quality documents for business/product reviews.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Outbound FlowAFT’s Outbound Flow team pairs science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.BASIC QUALIFICATIONS- 6+ years of team management experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Senior Manager, Revenue Management, Amazon Global Logistics

Amazon is seeking an experienced professional to join our Ocean and Air Product team to lead Revenue Management, Pricing, and Promotion Products. Pricing is a key lever in our product strategy, and the product's success depends on an effective pricing strategy. Qualified candidates will bring their product and pricing subject-matter expertise in global shipping products, either as a Freight Forwarder or NVOCC (Non-Vessel Operating Common Carrier), to drive growth from pricing and related initiatives.Key job responsibilities- Be the single-threaded owner for developing and executing the Pricing Strategy for Amazon Global Logistics freight products.- Own the long-range roadmap for pricing tools.- Analyze and validate data to ensure high data quality and reliable insights.- Optimize existing processes and develop new scalable, repeatable processes and best practices.- Gain support for strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership to facilitate decision-making.- Own the end-to-end process for price-setting, analysis, and decision-making, applying disciplined data analytics to maximize profitability and adoption.- Predict customer behavior at micro-market levels, fine-tune product pricing, and adjust availability to maximize revenue.- Own regular monitoring and reporting of pricing performance at regional and product levels.- Partner with finance and financial automation teams to factor in accurate and up-to-date cost information for pricing decisions.- Partner with procurement and legal teams to ensure prices align with all regional and local tax and legal guidelines.- Develop, research, and analyze pricing strategies; test and evaluate current and proposed pricing strategies.- Identify trends at their root while understanding the broader context.A day in the lifeYour day-to-day will include a mix of tactical and strategic decisions. On the tactical side, you will ensure your team is well-structured to monitor market and booking trends and can make fast pricing decisions to support growth and revenue. You will manage the balance between adoption and margin based on changing business needs. You will set time to think about the future and plan the strategy for enhancing our revenue and setting pricing strategies for new products and geographies. We are entering a period of expansion into new origins and destinations, which will exponentially grow our portfolio complexity.About the teamGlobal Logistics is part of Supply Chain by Amazon and encompasses a set of supply chain services that get products from manufacturers to customers worldwide. The Ocean team is known in the market as Amazon Global Logistics. We are the first part of the supply chain from the factory door and offer a complete end-to-end solution that keeps products in stock, provides faster and more reliable shipping, and significantly lowers costs. We offer international and domestic logistic solutions. Our cross-border expertise enables Amazon's introduction into new markets. Global Logistics cultivates global expansion with the highest standard of quality, accountability, and transparency. Our multicultural, multilingual team works with merchants, sellers, vendors, providers, governments, and trade officials from the busiest to the most remote locations worldwide, applying a global perspective with a local approach.BASIC QUALIFICATIONS- 12+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience engaging and influencing senior executives- 5+ years of experience in pricing in the logistics/shipping industry as a freight forwarder or NVOCC ...

Senior Marketing Technology Manager, Websites, Amazon Flex

We are looking for a Senior Marketing Technology Manager, Websites, to join our Worldwide (WW) Amazon Flex Marketing & Driver Communications team. You will define and lead key strategic initiatives to improve the technology powering the WW Amazon Flex websites. You will implement a new content management system (CMS) which has the capability to personalize and modernize our website Marketing Technology stack. You will have extensive experience in launching new content management systems, launching re-designs to existing websites, and analyzing website metrics to drive performance improvements. This work will impact the core experience of Amazon Flex delivery partners as well as hundreds of internal stakeholders.The successful candidate will be self-motivated, passionate, highly analytical, detail-oriented, possess solid interpersonal and communication skills, and be comfortable working independently in ambiguous environments. You will be a technical expert in website CMS, project management, and be both creative and analytical. You will have extensive experience in implementing and managing website automation tooling and, working with cross-functional stakeholders to launch and manage websites that both delight customers and drive business performance. You will be passionate about delivering website results, testing and learning scaling to create impact, and creating best-in-class customer journeys. You will collaborate closely with technical teams, marketing and communications stakeholders, website designers, public relations, legal, and business counterparts Key job responsibilities• Implement new capabilities to personalize and modernize the worldwide Amazon Flex websites.• Initiate and drive key worldwide Amazon Flex Marketing Website projects. Implement and refine tech features (Cookie Consent, SEO tooling, website analytics, advertising tooling, etc.) and content (brand, design) to improve stakeholder and delivery partner experience.• Establish, refine and implement mechanisms to ensure cross functional alignmentand establish clear escalation mechanisms. Identify and manage stakeholder groups,and provide regular business reports to those groups.• Collaborate closely with technical teams, marketing and communication stakeholders, and international counterparts to deliver tools and templates that scale globally.• Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at rapid pace.• Be a motivated self-starter who flourishes with working in ambiguous, complex and challenging environments of a rapidly evolving business.• Develop and maintain documentation on website architecture, CMS configurations, and web processes.• Ensure that website content, structure, and functionality are optimized for search engines, partnering with the SEO team to drive organic growth.• Ensure website compliance with data privacy laws (GDPR, CCPA) and accessibility standards (e.g., WCAG) to create an inclusive and trustworthy online experience.A day in the life* You will serve as the team's expert of Webflow, AEM or a similar website CMS platform.• You will lead the migration of existing WW Amazon Flex websites to a new CMS.• Use data and metrics to drive improvements to website performance.• Utilize project management skills to deliver projects on-time, within-budget, and to meet and achieve goals, in an extremely organized manner.•Manage WW Amazon Flex websites across multiple languages and countries.• Manage complex roadmaps and balance contending priorities in a rapidly changing environment.• Ability to manage multiple parallel projects and deliver quality launches on schedule.• You will work with, present to and influence senior executives up to VP level.• You will integrate existing Marketing Technology products, such as the suite of Adobe products (Adobe Analytics, Adobe Target, Marketo) into a new website CMS. About the teamAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how to coordinate the delivery of their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new logistics products and services, significantly complimented by programs like Amazon Flex. Amazon Flex crowdsources independent contractors – called delivery partners – to coordinate deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.BASIC QUALIFICATIONS- Bachelor's degree in Business, Marketing, Computer Science or equivalent work experience.- 5+ years in marketing technology or digital marketing, with significant experience in website and CMS management.- Expert knowledge of major CMS platforms like AEM and Webflow- Strong analytical skills with the ability to interpret data and make actionable recommendations.- Excellent project management skills, with the ability to prioritize and manage multiple projects.- Familiarity with data privacy regulations and best practices for marketing compliance.- Understanding of HTML, CSS, and JavaScript and SEO techniques- Excellent communication skills to collaborate with cross-functional teams ...

Senior Network Design Planner, Air Network Planning

Amazon Air is looking for a Senior Supply Chain Manager with excellent analytical and interpersonal skills along with strong record of delivering results to support our team in building the next stage of the Amazon Air network in North America (NA). The team is comprised of leaders with in-depth experience of the Amazon supply chain and/or commercial airline networks who are passionate about taking the Amazon Air network to the next level and enable increasingly faster deliver speeds on more items at lower cost for Amazon customers. The Senior Supply Chain Manager will own strategic network design and planning decisions for the NA network over a specific time horizon or large-scale high visibility projects that span multiple planning horizons such as the capacity planning for external Cargo. Furthermore, the Senior Supply Chain Manager collaborate extensively with leaders across the organization, including senior operational and functional leaders, and serve as main Network Planning point of contact for the planning cycles or projects they own. This also includes frequent interactions with Amazon Air’s Senior Leadership team to drive key initiatives. If you seek this fast-paced Day One environment, come work on the Amazon Air team.The ideal candidate has: - Extensive experience in retrieving, processing and synthesizing data to drive critical business decisions- Ability to lead and develop cross-functional teams responsible - High proficiency in written and oral communications and ability to "produce well written documents" and presentations to leaders- High attention to detail, including proven ability to manage competing priorities, simultaneously- Demonstrated ability to influence internal and external organizations to achieve corporate goals, including the ability to influence upward as necessary- Ability to think strategically and execute methodically- Demonstrated ability to dig into potential risks and develop mitigation plansKey job responsibilities- Own the planning, organizing, and execution of long-term, annual, or quarterly network planning cycles as well as large projects spanning multiple planning horizons- Partner with key functional stakeholders across the company to lead, support, and influence innovation across the Amazon Air network - Build strong partnerships with operational leaders to identify and eliminate constraints - Advise senior leadership on long-term decisions and structural changes to how Amazon Air operates - Innovate to improve customer outcomes, reduce carbon emissions, and decrease the end-to-end supply chain cost- Navigate through ambiguity; manage and coordinate multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the cross-functional processes, and delivering on commitmentsBASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience in complex problem solving, and working in a tight schedule environment ...

Senior Network Development Engineer, Kuiper Enterprise Engineering

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivityIn Project Kuiper Enterprise Engineering, we build the software, services, and infrastructure that enable our program to design and engineer the future of LEO Satellite based broadband services. We are an AWS-focused, builder-centric organization. We build with AWS technology to develop the best solution for our team to succeed. Our team succeeds when the entire Project Kuiper organization can scale as needed to be successful.Key job responsibilitiesRoles and Responsibilities- As a Senior Network Development Engineer working in Kuiper Networking, you will have end to end ownership (design, engineering, implementation, operations escalation) of our current and newly developing IP networks- Lead the design and evolution of highly available hyper-scale networks, driving them from concept to launch, and beyond- Define and influence strategy within and outside the team- Lead project teams to deliver impactful benefits to our customers- Work closely with our network engineers and software developers to automate network deployment and operations- Drive operational excellence projects to improve network performance and reliability- Troubleshoot complex problems and develop innovative solutions- Hiring, mentoring and coaching engineers- Review and implement changes on the networkPhysical and Other Requirements:- Must be willing to support an off-hours operations escalation pager rotation.- Experience dealing with customers during problem resolution and operating efficiently under pressure.- The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.- Travel to data center/network sites and Amazon/customer offices as needed.Export Control RequirementDue to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.A day in the lifeAs a Network Development Engineer for Kuiper, you will be responsible for building, maintaining, and supporting the systems that Kuiper's research, development, and design teams rely on to build out our product. You will coordinate with researchers and engineers to build and support the infrastructure they need. You will work with vendors to evaluate, purchase, deploy, and support mission-critical tools. You will customize and integrate third-party software to meet Amazon's needs. You will improve existing infrastructure to ensure it continues to meet Amazon's high bar for operational excellenceAbout the teamKuiper Enterprise Technology provides the internal systems, networks, devices, and productivity services that power Project Kuiper. We strive to create an inclusive environment where people dedicated to Kuiper's mission can deliver their best.Note : this position will require onsite work in Bellevue, WA. This is not a remote position.BASIC QUALIFICATIONS- 5+ years of working in a Linux/Unix environment experience- 3+ years of automation scripting using Python, Bash, Shell and/or Perl experience- Experience in IP networking technologies such as - BGP, OSPF, IS-IS, MPLS, TCP, IPV6 network hardware platforms, and packet forwarding architectures.- Network design, engineering, implementation, and/or operations experience.- Bachelor's degree in Networking, Computer Science, Computer Engineering, or related technical discipline. ...

Senior Operations Engineer, Amazon Logistics

Amazon Logistics (AMZL) is undergoing growth at an unprecedented level on a global scale. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. In order to meet the needs of millions of customers worldwide in an environment where speed is of the essence, we are consistently looking for the next breakthrough or innovation which will disrupt the delivery business and enable a step change in the way millions of customers get their orders. Amazon is seeking a Senior Operations Engineer to support the Amazon Logistics Process Engineering team. This individual will be the owner of a process/product roadmap and ensuring delivery to the vision of the next generation of AMZL delivery station including Multiple Modes of Transportation (MMOT). This is a unique opportunity at a critical juncture in Amazons growth to drive end to end product delivery from inception to execution. We are looking for a hands-on leaders with experience managing new product and process development for high dollar value programs. To be successful in this role you will need to be able to influence and work with senior leaders across multiple organizations and geographies. You will work with organizations such as Worldwide (WW) Engineering and Design, WW Tech SME, Last Mile Delivery and Tech as well as Operations to innovate at scale and drive the development roadmap. You will manage large, complex initiatives, deal with ambiguity and advocate on behalf of the customer to develop the next generation of AMZL delivery station. Responsibilities include: - Initiate, define, plan and manage the roll out of the product features and enhancements for the next generation of AMZL Delivery Station including Multiple Modes of Transportation (MMOT). - Work closely with a partner teams in Engineering, Tech and Operations to build impactful products - Identify new programs to onboard and integrate. - Lead execution of the product with high-level of discipline and engagement with the product development teams. - Present concepts, designs, program updates and roadmap to senior leadership on a frequent basis. Strong written and verbal communication skills. - Hold partner teams accountable for delivery of project roadmap. Own a part of the vision of the next generation DS roadmap, including execution. Meet defined milestones and delivery dates. - Drive a culture of innovation across the AMZL Strategic Planning and Process Engineering Org. - 20% travel based on business needs BASIC QUALIFICATIONS- Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, or other STEM field- 8+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.) ...

Senior Operations Engineer, Amazon Logistics Energy

Amazon is committed to building a sustainable business for our employees, customers and communities. From leading The Climate Pledge to our goal of Net Zero Carbon by 2040, Amazon has consistently driven industry change. Deploying a fleet of 100,000 electric delivery vehicles is one of major ways we’re making a difference. Amazon's Global Fleet and Product (GFP) team’s mission is to provide the vehicles and services that enable Amazon to delight customers within our last mile operations. The Senior Operations Engineer for Amazon Logistics GFP will have responsibility for developing and implementing technical solutions for electric vehicle charging infrastructure. Emphasis will be on integrating technology into existing delivery station designs, influencing designs for scalability across the North America delivery station network, and ensuring adaptability for future technology development. This will require technical leadership and cross-functional influence, coordinating across AMZL design, electrical and process requirements, Worldwide Design standards, product teams, and collaboration with utilities. The ideal candidate will have a proven history of engineering leadership and innovation, and a demonstrated ability to manage a portfolio of projects.Responsibilities: - Partner with construction and design organizations to design, retrofit, and build new sites at scale to develop the electric powered delivery network of the future - Solve complex, technical problems with simple, innovative, and practical solutions - Develop and maintain multiple, complex, and concurrent projects - Work with stakeholders to define program scope, assign responsibilities, identify appropriate resources needed, and develop milestones to ensure timely completion of programs - Work effectively with senior leadership across multiple organizations and geographies**Travel expectations will be approximately 25% BASIC QUALIFICATIONS- 5+ years of directly managing and responsible for multiple large projects experience- Bachelor's degree ...

Senior Operations Engineer, AMZL Process Engineering

Amazon Logistics (AMZL) is undergoing growth at an unprecedented level on a global scale. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. In order to meet the needs of millions of customers worldwide in an environment where speed is of the essence, we are consistently looking for the next breakthrough or innovation which will disrupt the delivery business and enable a step change in the way millions of customers get their orders. Amazon is seeking a Senior Operations Engineer to support the Process Engineering team. This individual will be the owner of a process/product roadmap and ensuring delivery to the vision of the next generation of AMZL delivery station. This is a unique opportunity at a critical juncture in Amazons growth to drive end to end product delivery from inception to execution. We are looking for a hands-on leaders with experience managing new product and process development for high dollar value programs. To be successful in this role you will need to be able to influence and work with senior leaders across multiple organizations and geographies. You will work with organizations such as Worldwide (WW) Engineering and Design, WW Tech SME, Last Mile Delivery and Tech as well as Operations and Safety to innovate at scale and drive the development roadmap. You will manage large, complex initiatives, deal with ambiguity and advocate on behalf of the customer to develop the next generation of AMZL delivery station. Key job responsibilitiesResponsibilities include: - Initiate, define, plan and manage the roll out of the product features and enhancements for the next generation of AMZL Delivery Stations. - Work closely with a partner teams in Engineering, Tech and Operations to build impactful products - Identify new programs to onboard and integrate. - Lead execution of the product with high-level of discipline and engagement with the product development teams. - Present concepts, designs, program updates and roadmap to senior leadership on a frequent basis. Strong written and verbal communication skills. - Hold partner teams accountable for delivery of project roadmap. Own a part of the vision of the next generation DS roadmap, including execution. Meet defined milestones and delivery dates. - Drive a culture of innovation across the AMZL Strategic Planning and Process Engineering Org. - 30% travel based on business needsBASIC QUALIFICATIONS- Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- 8+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.) ...

Senior Principal Applied Scientist

Amazon is looking for world class Sr. Principal Applied Scientist to join its AWS Fundamental Research Team working within a variety of machine learning disciplines. This group is entrusted with developing core machine learning solutions for AWS services. At the AWS Fundamental Research Team you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and explore conceptually large scale ML solutions. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists.AWS Fundamental Research is part of AWS Utility Computing (UC)Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Key job responsibilitiesAs an Principal Applied Scientist, you will take on challenging and ambiguous customer problems, distill customer requirements, and then deliver solutions that either leverage existing academic and medical research or utilize your own out-of-the-box but pragmatic thinking.In addition to coming up with novel solutions and prototypes, you will directly contribute to its implementation.A successful candidate has excellent technical depth, scientific vision, great implementation skills, and a drive to achieve results in a collaborative team environment. You should enjoy the process of solving real-world, open-ended problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables machine learning and statistics to truly impact the lives and health of millions of customers.You mentor and help develop a team of Applied Scientists and SDEs and work with key leaders to guide this top talent to push the boundary of science and next generation of product. They will lead the technical implementation of our evidence-based retrieval sub-system that ingests, indexes and retrieves relevant data in different forms and from multiple sources given the customer question and context.BASIC QUALIFICATIONS• Ph.D. degree in Statistics, Computer Science, Applied Math, or a related field with publications in refereed academic journals • 7+ years of hands-on experience in solving difficult machine learning problems • Expert at more than one major programming languages (C++, Java, or similar) and at least one scripting language (Perl, Python, or similar) • Demonstrated ability to serve as a technical lead • Excellent writing skills for presenting business cases and scientific models with rigorous analyses that support results/conclusions to influence important decisions. • Strong fundamentals in problem solving, algorithm design and complexity analysis • Proven track in leading, mentoring, and growing teams of scientists ...

Senior Procurement, Middle Mile Maintenance Vendor Management, Middle Mile Fleet Management

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you!The Surface Transportation organization is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business.This Senior Program Manager will be responsible for building short-term and long-term vendor strategy, selecting and developing suppliers to meet Amazon’s long term requirements, performing detailed analysis of price and contractual terms, developing deal structure and defining negotiating strategy and establishing and managing contracts. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment.Key job responsibilities- Developing contracts through cost-effective and performance focused strategies;- Maintaining relationships with 3P vendors, while continually scouting for additional ones;- Evaluating and auditing contracts while seeking ways to improve and enhance the quality of services purchased and the timeliness of deliveries;- Conducting cost analyses and setting benchmarks for improvement;- Developing risk management procedures to mitigate losses in the event of capacity shortages;- Working closely with the company legal department to make sure contracts and terms are favorable;- Build effective stakeholder relationships, ensuring a high service level in terms of quotations and lead-times;- Partnering with internal customers to positively influence spending decisions;- Align with internal customers, Finance and Operations to understand budgetary targets by building and develop methods of measuring and defining savings, value and other category metrics;- Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions.- Set the direction for the vendors to demonstrate a management style that encourages participation and ownership, along with a continuous focus on action, customer satisfaction, support personnel satisfaction and cost managementBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- End-to-end negotiation experience, including identifying, developing and executing successful partnerships, including large-scale product development and/or technology relationships ...

Senior Product Manager

We are looking for a Senior Product Manager with proven product management experience to own strategic, tactical, cross-functional, and technology projects and programs within our organization. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilities- Coordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.- Developing and utilizing data inputs and KPI’s to inform operational adjustments.- Define and create processes that will scale to meet growing business demands.- Partnering with Directors, Senior Managers, and other key operational and technical leaders across the organization.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience owning feature delivery and tradeoffs of a product- Experience owning technology products- Experience managing technical products or online services ...

Senior Product Manager - Product Pricing (Tech), WorkSpaces

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The way the world works is undergoing enormous change. We built Amazon Web Services End User Computing (EUC) services to give companies the agility to respond to the changing needs of their workforce. Our vision is to be the best place for customers to run and access their desktops and apps from any device. Our business is growing immensely, and we are looking for product leaders to help us achieve the next level of scale. More information about Amazon End- User Computing can be found here: https://aws.amazon.com/products/end-user-computing/.We are looking for a Senior Product Manager of Pricing with the ability to think big and look around corners to innovate on the next generation of pricing for Amazon WorkSpaces. You have a strong mix of product management, pricing acumen, technology, and customer experience expertise, coupled with strategic vision, clarity of communication and proven execution. As the senior product manager, you will define product strategy for our pricing, drive market and customer research to deeply understand your customers as you look for product/market fit and execute on new product concepts to help our customers understand the value of end user computing. You will work with an interdisciplinary team to drive key aspects of product definition, design, execution against Amazon WorkSpaces roadmap. We are looking for a strong business owner who is comfortable sharing their vision with AWS senior leadership, but also working closely with engineering teams to dive deep into details to turn ideas into reality. You should have demonstrated success in building strong business cases, managing high-growth enterprise products, and driving customer success.Key job responsibilitiesThis team is a good fit for you if:*Experience working with various Pricing models (per user, usage, consumption, licensing models)*Experience working with UX Designers*B2B PM Experience* You are sensitive to customer needs and interested in having a global impact.* You truly care about the business results of what you build, not just the elegance of the technology* You enjoy collaborating in a diverse team environment* You are a passionate learner and motivated to take on new challenges.* You have experience with presentations and speaking with executives, IT, management, and developers.A day in the lifeHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of working as a Technical Product Manager experience- 3+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience building different pricing models ...

Senior Product Manager - Tech, Fulfilment by Amazon, Selling Partner Services

To create a richer end-to-end Seller experience while improving FBA profitability, FBA is looking for a Senior Product Manager to join a dynamic team at the forefront of the vision focused on the solutions targeted to reduce overall supply chain cost and improve delivery speed to customer. This role will be responsible for bringing a strong Customer focus to innovation and influencing a product roadmap and vision of a highly visible program.This role requires experience balancing customer research, data analysis, project and stakeholder management, and internal/external communication. As well as experience utilizing business judgment and strategically thinking with a long-term vision about this fast growing business, while being able to execute on tactical details.Key job responsibilitiesKey job responsibilities· Develop and communicate a long-term vision and implementation plans for the short-term / long-term strategies to leadership and stakeholders.· Define and manage the launch of seller-facing product features, enhancements for the product initiatives and user adoption.· Prioritize and make trade-off decisions balancing customer experience, seller experience, and business value.· Manage design, tech development teams and global stakeholders to meet defined milestones and delivery dates. Influence external teams’ roadmaps to execute on the product vision.· Own reporting on the state of product initiatives, measuring improvements and impact of changes. Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns.· Drive adoption of the rolled out solutions, develop mechanisms to identify and iterate on the Seller experience.· Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectivesAbout the teamFulfillment by Amazon (FBA) is an Amazon service for our third party sellers worldwide. The FBA team collaborates with sellers and our Amazon fulfillment centers to create a seamless experience for sellers to leverage our world-class facilities. In a very real way, we are changing lives with the work we do. Enabling seller success allows us to provide Amazon customers with unparalleled selection and pricing. FBA is a win for sellers and a win for customers.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Product Manager - Tech, SCOT IPC

The Core Buying team within the Supply Chain Optimization Technologies organization seeks a Product Manager to help evolve cutting-edge algorithms that determine how much inventory to buy (for 1P) and where each unit entering the Amazon Fulfillment Network worldwide should be placed to maximize shipping speed and minimize cost (for both 1P and 3P).Key job responsibilities-Build product roadmap(s) to manage inventory at scale for WW-The leader would work closely with software developers, scientists, analytics and business teams to get the products developed.-Envision, define, build and launch data product and features that enable our data systems and stakeholders to uncover new insights and fine-tune operations to meet business goals-Coordinate feature development across multiple engineering teams to ensure our feature requirements are delivered-Drive stakeholder efficiencies through feature enhancements and automation that streamline the data analysis and decision-making process-Learn the needs, pain points and behavior of Retail business & Supply Chain users and develop strong intuition about solutions that will work for them-Frame and lead discussions with key business and technical stakeholders to assess opportunities, make data-driven recommendations, and build consensus ahead of important investment decisionsAbout the teamThe Supply Chain Optimization Technologies (SCOT) organization owns Amazon’s global inventory management systems: we decide what, when, where, and how much we should buy to meet Amazon’s business goals and to make our customers happy. We do this for millions of items, for hundreds of product lines worth billions of dollars of inventory world-wide. Our systems are built entirely in-house, and are on the cutting edge in automated large-scale business, inventory and supply chain planning and optimization systems. We foster new game-changing ideas, creating ever more intelligent and self-learning systems to maximize the efficiency of Amazon's inventory investment and placement decisions.The Core Buying operates within Amazon's Supply Chain Optimization Technology/Inventory Planning and Control organization. Its primary responsibility is strategically determining the inventory level for Retail and influencing placement of every inventory unit for both the Retail and FBA businesses across all Amazon websites globally. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Product Manager - Technical, Alexa Customer Journeys

Are you passionate about building bar-raising Generative AI assistance into customer's daily lives? Do you thrive in tackling innovative new problem spaces? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? The Alexa Customer Journeys team is looking for a Senior Product Manager - Technical with the experience and passion to dive deep and drive impact across the tech, science, design, and engagement challenges of defining and scaling how we provide proactive assistance for Generative AI use cases. The role requires leaders with technical depth as well as strong hold on industry best practices.Our team is focused on ensuring every Alexa customer receives personalized, proactive assistance that helps them achieve more in their daily life. Our team builds a combination of end customer experiences and horizontal systems that are scaled across hardware and software experiences. We strive to keep things Day 1, and fun. We are located across Seattle (WA), Bellevue (WA), Irvine (CA), and Santa Monica (CA).Key job responsibilitiesThis role will be focused on improving proactive recommendations, experiences, and features across all Alexa customers, including:• Drive clarity out of ambiguity and define a clear vision, strategy and requirements for customer scenarios.• Develop and manage mechanisms that ensure high quality at speed and scale.• Represent the voice of customer through external and internal research and map to customer needs.• Work with engineering, applied science, and UX/design to advance state of the art.• Drive adoption, engagement, and experimentation of your products.• Collaborate and partner closely across Amazon to amplify proactive experiences.Key job responsibilitiesThis is a horizontal product role spanning multiple delivery orgs in a functional product team. This team is central to delivery of an Generative AI-based service at a high quality bar. The right candidate will possess an understanding of engaging with science and engineering teams to deliver foundational technologies and customer experience at a high quality bar. A day in the lifeCut through ambiguity, apply mechanisms, deliver requirements and engage deeply with science, engineering, feature, and UX teams to deliver bar-raising, personalized customer experiences. Ultimately, you own the customer experience, with customer satisfaction as your ultimate success measure. You will engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high velocity, high ambiguity problem space, scrappiness and ability to drive teams with clarity will allow for success.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Product Manager - Technical, Alexa Subscriptions Growth

The Sr. Tech Product Mgr will be responsible for product strategy and execution of subscriber lifecycle and on-devices acquisition experiences within the Alexa Subscriptions Growth (ASG) team. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in Generative AI technologies. The role sits at a critical interaction between our product, Science, tech, design and marketing teams. This role will be obsessed over inventing best-in-class AI customer experiences, helping customers seamlessly discover and sign up for subscriptions on any owned and operated (O&O) surface (including on-site, on-device, and companion apps), offering personalized recommendations to help customers join the Alexa subscriptions, at the right time, with the right context.Over the last few years, we’ve often talked about how we’re living in a golden age of artificial intelligence (AI). Ideas that seemed like science fiction not so long ago are now a reality—and there’s no better example of that than Alexa. What started as a sketch on a whiteboard has evolved into an entirely new computing paradigm—one that has fundamentally changed how people across the world interact with technology in their homes. Having passed half a billion devices sold, and with tens of millions of interactions every hour, Alexa has become part of the family in millions of households. Alexa is always getting smarter, with new capabilities through updates delivered automatically. Alexa’s goal is to make your life easier and more fun.Key job responsibilities• Lead the development of the consumer-focused product strategy and vision supported by internal and external analysis• Define creative, high quality, simple product roadmaps based on customer learnings, team strategy and vision• Develop detailed, crisp business requirements and user stories that can be used to create product specifications and software architecture• Manage prioritization and trade-offs among customer experience, performance and operational support load• Create buy-in for the product vision both internally and with key external partners• Partner with engineering teams and program management to deliver products to market• Drive product launches including working with public relations team, executives, and other product management team members• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA successful candidate will be detail oriented, analytical, and able to collaborate effectively with cross-functional peers. They will be adept at leveraging new and existing technologies to uniquely solve customer problems.BASIC QUALIFICATIONS- Bachelor's degree- 6+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...