Senior Program Manager, Defects Prevention and Reconciliation (DP&R)

The Defect Prevention and Reconciliation (DP&R) organization aims to build innovative technology products that identify, resolve, and prevent defects from entering Amazon’s fulfillment supply chain. We eliminate operational waste and reduce cost, accelerating our fulfillment processes and improving customer experience. We are building a future where we capture, analyze, and explain every inventory defect across all stages of the supply chain (i.e. inbound, distribution, storage, fulfillment, returns). If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you.The DP&R team is looking for a Senior Program Manager to establish the non-compliance monitoring system for packaging defect and drive the adoption of defect capture tool Worldwide. You will play a crucial role in planning, executing, and delivering complex programs that involve multiple teams and organizations. Your main responsibility will be to lead important initiatives, process improvements, or changes, ensuring measurable business results through careful planning, effective communication, and robust risk management strategies. You will define program objectives, roadmaps, and strategies that align with the overall business goals and metrics. You will navigate interdependencies, influence priorities, and make data-driven decisions on resource allocation and project prioritization. You will exemplify best practices in program management, fostering constructive dialogue, building consensus among diverse stakeholders, driving clear decisions, proactively identifying and mitigating risks, and ensuring alignment with organizational objectives. Additionally, you will streamline processes, increase team productivity, and eliminate dependencies that hinder innovation or user satisfaction. Furthermore, you will actively participate in hiring and mentoring initiatives, providing valuable feedback and assessments to nurture talent within the organization.If you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of our initiative, come join us!Key job responsibilities• Define the program (mission, vision, tenets), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation.• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks).• Function as the strategic point of contact to business, operations, tech teams and must therefore be comfortable and confident liaising with remote global teams in business and technology at senior leadership levels.• Influence partner teams without authority, to overcome unforeseen obstacles, and drive inventory defect reduction through process improvements and technological solutions• Exhibit sound business judgment, proven ability to influence others, strong communication skills and analytical thinking skills.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Senior Program Manager, DSP Capacity Planning

Embark on an exhilarating journey as the Senior Program Manager for Delivery Service Partner (DSP) Capacity Planning, where you'll be the driving force behind transformative change and operational excellence. In this pivotal role, you'll harness your strategic prowess to revolutionize processes, identify bottlenecks, and catapult efficiency to unprecedented heights. Your unique ability to create seamless roll-outs of organization-wide initiatives will be the cornerstone of your success, as you orchestrate cross-functional collaborations that span the entire operational spectrum. With your exceptional talent for building consensus and creating buy-in from both upstream and downstream partners, you'll spearhead game-changing programs that resonate throughout the organization. Your keen analytical mind will be put to the test as you establish and monitor cutting-edge KPIs showcasing operational excellence, implement robust data quality reporting mechanisms, and drive data-driven decision-making to ensure effective reporting and identification of challenges in delivering capacity. You'll have exposure to senior leadership, showcasing your ability to manage high-stakes operational improvement projects from inception to execution. Your strategic insights and collaborative spirit will be instrumental in optimizing end-to-end high-volume planning processes for the DSP program, ensuring the timely delivery of critical milestones that impact thousands of DSPs. High-volume events are major surge periods that require managing dependencies across multiple teams. You will partner closely with leaders from multiple teams in order to become a central figure that can lead in organizing high-volume rollout elements while having the broad scope to recognize risks that individual teams may not see. This role will also build mechanisms to protect the DSP experience by proactively assessing how different elements of high-volume execution could impact delivery partner sentiment. Get ready to lead capacity planning communication efforts that will captivate and mobilize teams across the organization, as you champion projects that will redefine the future of the DSP program. Your unwavering commitment to excellence and your ability to inspire and guide cross-functional teams will be the catalyst for unprecedented success, solidifying your position as a key architect of our DSP program's continued growth and innovation.Key job responsibilities- Analyze and optimize operational processes, identifying bottlenecks and proposing improvements to enhance efficiency.- Establish and monitor key performance indicators (KPIs)- Implement data quality reporting mechanisms- Manage operational improvement projects from initiation to completion, coordinating with cross-functional teams- Drive efficiencies and seamless execution throughout the end-to-end high-volume planning processes- Lead capacity planning communication effortsAbout the teamHave you ever ordered a product on Amazon and wondered about its journey when it reaches your doorstep? Have you asked where it came from and how much it cost Amazon to deliver it to you? If so, the Amazon Delivery Last Mile team is the right team for you. As Amazon constantly works to be the most customer-centric company on earth, a key element of customer experience is how we fulfill and deliver their orders. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible through a world class last mile operation. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Senior Program Manager, FBA : Fulfilment by Amazon

Amazon's Fulfilled by Amazon (FBA) Voice of Seller team seeks a Senior Program Manager with a strong technical skill set and a proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown from 3% to over 60% in 2023. With over 2 million Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices. In our vision to build a global marketplace, we will provide easy-to-use tools enabling Sellers to make intuitive choices about how they send their inventory into Amazon’s Fulfillment Network in order to make their selection available to customers globally.You will join a dynamic team at the forefront of this vision, to grow our suite of inbound and capacity solutions, creating a richer end-to-end Seller Experience (SX) while improving FBA profitability. This role will expose you to Seller pain points and ability to reshape their experience by owning continuous improvements for a strategic global supply chain program. You will develop and report on business metrics that enable your program goals, work cross functionally with product, finance, engineering, and analytics stakeholders, and develop automation mechanisms to drive scalability. Key job responsibilities• Drive Seller Experience (SX) initiatives and leadership goals including Contacts Reopen rates, Negative response rates, Contacts Reductions, and contacts resolution SLAs• Drive alignment with senior leaders (including L8+) and key cross-functional partners• Identify automation opportunities to scale SX services and tools – design processes and procedures that scale with the business’ growth in volume, complexity across Established and Emerging Marketplaces• Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals• Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns. Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives• Partner closely with other program/product managers, category teams, operations associates and tech leads to deliver on your roadmapBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of delivering cross functional projects experience ...

Senior Program Manager, FBA Inventory Optimization

Amazon's Fulfilled by Amazon (FBA) Inventory Optimization team seeks a Senior Program Manager with proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown from 3% to over 60% in 2023. With over 2 million Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices.“Third-party sellers are kicking our first party butt. Badly. And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that period have grown at a compound rate of 20%, from $2.8 billion to $95 billion. Why did independent sellers do so much better selling on Amazon than they did on other public seller platforms? And why were independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales organization? There isn’t one answer, but we do know one extremely important part of the answer: We helped independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In combination, these two programs meaningfully improved the customer experience of buying from independent sellers.” —Jeff Bezos, 2018 Letter to Shareholders You will join a dynamic team at the forefront of this vision, to grow and optimize our suite of Inventory Optimization solutions and metrics creating a richer end-to-end Seller Experience (SX) while improving FBA profitability. You will be responsible for building new mechanisms to improve key areas of our CX and SX, including Fast Track Instock, Speed, and Cost to Serve. You will work closely with a cross-disciplinary team of business leads, analysts/BIEs, product managers, and finance partners across the FBA business, including Seller Services, Supply Chain Optimization, FBA, Finance and Operations teams.Key job responsibilities• Drive operational excellence across Inventory projects and find opportunities to grow, scale, and improve existing FBA programs, launch new products, and successfully measure outcomes• Drive alignment with senior leaders (including L8+) and key cross-functional partners• Identify automation opportunities to scale SX services and tools – design processes and procedures that scale with the business’ growth in volume, complexity across Established and Emerging Marketplaces• Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals• Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns. Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives• Partner closely with other program/product managers, category teams, operations associates and tech leads to deliver on your roadmapBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of leading large complex programs experience- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field ...

Senior Program Manager, FBA Science

We are seeking an exceptionally talented and driven program manager to partner with scientists in Fulfillment by Amazon, working on cutting-edge projects in machine learning, optimization, econometrics, experimentation, and market design that contribute billions of dollars to the business. In this role, you will collaborate with multiple teams to deliver cross-functional projects, drive operational excellence across the team, and lead the monthly and annual strategic planning processes. This is an exciting opportunity to work at the forefront of technological innovation, contributing to the growth and success of Fulfillment by Amazon. If you thrive in a fast-paced, dynamic environment and are passionate about driving business impact, we encourage you to apply.Key job responsibilitiesFulfillment by Amazon (FBA) is a service that enables third-party sellers to leverage Amazon's world-class logistics infrastructure to fulfill customer orders globally with fast delivery. The FBA Science team is seeking an exceptional Program Manager to lead high-impact projects that drive billions in revenue.In this role, you'll spearhead innovative initiatives across inventory, inbound, capacity, workforce management, and seller experience. Your efforts will ensure Amazon customers worldwide have access to the broadest selection of products through FBA sellers while driving cost efficiencies across the end-to-end supply chain. Additionally, you'll develop and test cutting-edge seller-facing innovations, collaborating with top product managers, research scientists, statisticians, economists, and software developers.Key Responsibilities:• Manage new and existing programs, delivering complex projects and goals across teams and organizations• Collaborate with partners to craft and implement scalable solutions• Drive program communication, facilitating timely decisions, removing blockers, and escalating issues as needed• Lead strategic planning and influence critical business initiatives• Identify and mitigate risks proactively to prevent major issues• Develop, implement, and govern KPI reporting, providing visibility into milestones and performance• Communicate effectively with senior managers, business leaders, and stakeholders• Foster collaboration with internal and external partners to optimize resource allocation and project success• Evaluate and prioritize projects based on customer needs and technical team inputsAbout the teamFulfillment by Amazon (FBA) is a service that allows sellers to outsource order fulfillment to Amazon, allowing sellers to leverage Amazon’s world-class facilities to provide customers Prime delivery promise. Sellers gain access to Prime members worldwide, see their sales lift, and are free to focus their time and resources on what they do best while Amazon manages fulfillment. Over the last several years, sellers have enjoyed strong business growth with FBA shipping more than half of all products offered by Amazon. FBA focuses on helping sellers with automating and optimizing the third-party supply chain. FBA sellers leverage Amazon’s expertise in machine learning, optimization, data analytics, econometrics, and market design to deliver the best inventory management experience to sellers. We work full-stack, from foundational back-end systems to future-forward user interfaces. Our culture is centered on delivering the highest quality products, rigorous experimentation, and data-driven decision-making.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of managing stakeholders in cross-functional project experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements ...

Senior Program Manager, Fulfillment by Amazon

Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon enables Sellers to provide fast and efficient deliver to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.As a Senior Program Manager for FBA Capacity Management, you will play a key role in developing and managing processes that will better the seller experience when it comes to managing their FBA inventory. You will work with Principal Product Managers, Sales & Operations Planning, Fulfillment Technologies, and Selling Partner Support leaders to determine the right system configurations to execute plans across global marketplaces. You will work with tech teams to develop ways to automate key processesKey job responsibilities- Owner of capacity formation decisions, operations and operational excellence - Manage day-to-day processes needed for inventory capacity management - Work with SCOT S&OP, Capacity and FBA Inbound teams to configure FBA tools - Make process improvements and innovations to reduce seller contacts - Work with tech teams on automating processes and improving operational excellence - Deep dive impact processes have on the seller experience and work with Product Managers on prioritizing features - Develop and track operational excellence metrics and goals BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Senior Program Manager, Fulfilment by Amazon - Inventory Optimization Services

Amazon's Fulfilled by Amazon (FBA) Voice of Seller team seeks a Senior Program Manager with a technical skill set and a proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown. With Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices.This role will work directly with World Wide FBA Sellers, understand their supply chain, and aim to reduce end to end supply chain costs. This role will expose you to Seller pain points and ability to reshape their experience by influencing product vision and roadmap to implement step change product ideas globally. You will develop and report on business metrics that enable your program goals, work cross functionally with product, finance, engineering, and analytics stakeholders, and develop automation mechanisms to drive scalability.Key job responsibilities• Collaborate with FBA Sellers directly and understand their pain points and their supply chain• Help resolve seller pain points through product solutions and make strategic recommendations to reduce end to end supply chain costs for sellers• Be the voice of the seller to drive strategic product vision and roadmap to improve seller experience and satisfaction with the FBA program• Drive alignment with senior leaders and key cross-functional partners• Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals• Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns. Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives• Partner closely with other program/product managers, Seller facing teams, operations associates and tech leads to deliver on your roadmapBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of working with external suppliers experience- 2+ years of supply chain experience- 2+ years of working cross functionally with tech and non-tech teams experience ...

Senior Program Manager, Fulfilment by Amazon (FBA)

Amazon's Fulfilled by Amazon (FBA) Voice of Seller team seeks a Senior Program Manager with a strong technical skill set and a proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown. With Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices. In our vision to build a global marketplace, we will provide easy-to-use tools enabling Sellers to make intuitive choices about how they send their inventory into Amazon’s Fulfillment Network in order to make their selection available to customers globally.You will join a dynamic team at the forefront of this vision, to grow our suite of inbound and capacity solutions, creating a richer end-to-end Seller Experience (SX) while improving FBA profitability. This role will expose you to Seller pain points and ability to reshape their experience by owning continuous improvements for a strategic global supply chain program. You will develop and report on business metrics that enable your program goals, work cross functionally with product, finance, engineering, and analytics stakeholders, and develop automation mechanisms to drive scalability. Key job responsibilities• Lead cross-functional initiatives to drive growth in one of the underpenetrated segments for FBA and to partner with Science, Ops, Business and Finance to drive reduction in cost to serve our Customers.• Drive operational excellence across inbound and capacity projects and find opportunities to grow, scale, and improve existing FBA programs, launch new products, and successfully measure outcomes• Drive alignment with senior leaders and key cross-functional partners• Identify automation opportunities to scale SX services and tools – design processes and procedures that scale with the business’ growth in volume, complexity across Established and Emerging Marketplaces• Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals• Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns. Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives• Partner closely with other program/product managers, category teams, operations associates and tech leads to deliver on your roadmapBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Senior Program Manager, Global Logistics Pricing Strategy

Are you interested in developing large-scale strategic initiatives in the dynamic Global Logistics industry? Amazon Global Logistics is on a mission to eliminate borders between Selling Partners and buying customers and create new logistics benchmarks. The Global Logistics Pricing Strategy team empowers our global business to find strategic harmony between growth and profit tradeoffs, while seeking long-term customer value and financial health. We build tools and processes to help identify and drive synergy among supply, demand, operational, and economic planning. We are seeking a Senior Program Manager to lead Pricing Strategy for Global Logistics new supply chain products. You will develop pricing strategy vision and its corresponding price positioning, market benchmarking, profit analyses, and demand impact. You will also build long-term partnership with Finance and Business stakeholders at all levels and lead high-visibility leadership alignment on pricing strategies.The right candidate is a self-starter who takes strong ownership, dives into product and Seller value, develops structure/frameworks to tackle problems, and rolls up your sleeves to get the job done in a fast-paced environment. You must have strong stakeholder influence to drive and enable change through compelling insights and data-driven recommendations. This means you should be comfortable with communicating, supporting your points of view, and being vocal on relevant business questions as needed. Ownership, analytical acumen, thoughtful articulation, and ability to influence are essential to success in this role.Key job responsibilities- Define pricing strategies incorporating product value, customer feedback, market analysis, demand assessment, and profit evaluation.- Establish performance metrics and implement review mechanisms to continuously improve pricing decisions.- Collaborate extensively with Sales, Finance, Operations, and BI teams to develop a vision and prioritize the roadmap.- Drive new pricing launches such as introducing new product values, lanes, and fee structures, while supporting the associated Go-to-Market strategy.- Identify cost elements influenced by pricing to enhance profitability across products and lanes.- Assist in global business reviews and pricing narratives (MBR, QBR, 3YP, OP) for Amazon Managed Placement and Storage offerings, and facilitate leadership reviews and discussions.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 5+ years of program or project management experience- Experience in complex problem solving, and working in a tight schedule environment- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- 3+ years of experience in freight forwarding operations with a strong background in transportation pricing strategy ...

Senior Program Manager, Global Logistics, Voice of the Customer

Join the rapidly expanding Global Logistics team that offers global shipping solutions for selling partners, retail vendors, internal Amazon businesses, and external shippers. This is a strategic company priority as part of Supply Chain by Amazon. We are making significant investments in transportation, storage, and distribution services to provide our customers with a complete solution to quickly and reliably move products from manufacturing locations to customers worldwide.Global Logistics is looking for an experienced, talented and highly motivated individual to join our Voice of Shipper team to support our businesses worldwide. As a Senior Program Manager, you will own and contribute to studies that measure Amazon's end-to-end shipping experience for Domestic Vendors and FBA Sellers shipments across the US, UK, and EU. You will drive continuous improvement in mechanisms for measuring Seller and Vendor sentiment by partnering with senior business leaders in developing studies and following up on actionable findings. The role will allow you to make a real impact for our customers from Day 1 and provide a dynamic, innovative, and fast-paced environment to constantly build your skill set and address new challenges. In this position, you will innovate, build new methodologies to generate insights, and make recommendations to senior leaders and drive actions that directly impact our current and future customers.Key job responsibilities- Work with internal partners and stakeholders to define research needs, identify the right research opportunities, and roadmap activities. - Combine and distill disparate information sources for holistic insights, and connect the "what" with the "so what" and "now what" to drive business impact.- Build scalable and nimble customer insights solutions, tools, and processes.- Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization, and drive adoption of research findings through well-planned and cohesive socialization mechanisms.- Own and execute end-to-end analyses, including scoping, design, data collection, data analysis, creation of recommendations, and presentation of results to senior leadership. - Perform in-depth analyses and deliver key insights in business, customer experience, and technology areas. - Use insights-driven recommendations to drive actions that impact Amazon customers.A day in the lifeVoice of Shipper team is the single-threaded owner to embed the voice of our vendors and sellers across all areas of the business, through data and anecdotes. We maintain a single source of truth for independent, high-quality, and exhaustive signals from all our customers. We will incorporate VoS insights in all key business forums to support decision-making and trade-offs.About the teamGlobal Logistics is part of Supply Chain by Amazon and encompasses a set of supply chain services that get products from manufacturers to customers around the world. We are the first part of the supply chain from the factory door and offer a complete end-to-end solution that keeps products in stock, provides faster and more reliable shipping, and significantly lowers costs. We offer international and domestic logistic solutions. Our cross-border expertise enables Amazon's introduction into new markets. Global Logistics cultivates global expansion with the highest standard of quality, accountability, and transparency. Our multicultural, multilingual team works with merchants, sellers, vendors, providers, governments, and trade officials from the busiest to the most remote locations worldwide, applying a global perspective with a local approach.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience working cross functionally with tech and non-tech teams- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Knowledge of SQL ...

Senior Program Manager, Launch Execution

Amazon Transportation Services (ATS) Linehaul is a critical backbone of how Amazon delivers packages to customers around the world. Within ATS Linehaul, the Fleet Infrastructure team is striving to build the most technologically advanced, environmentally friendly, and safest fleet in the world. This includes building the largest Electric Vehicle fleet and charging network in the world.The Middle Mile Fleet Infrastructure team is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects. This role requires scoping multiple large cross-functional projects, managing to project timelines, and communicating to senior management on status, risks, and process changes. This role will also be responsible for identification of potential in-yard infrastructure pilot projects and sites, development of design guidance and enabling documentation to gain stakeholder trust and buy-in, and guiding new design standards through the change management process. This role will require exceptional written and verbal communication skills, sound judgment when clear guidelines may not exist, and the ability to work independently in a high-pressure environment with all levels of leadership. Also, the role will require approximately 25% travel within the United States and Canada.If you have a strong track record of delivering results, innovating on behalf of internal or external customers, and want to develop and launch best-in-class fleet management experiences, then come join our team! Want to learn more about what it’s like to be a part of Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.be[/urlKey job responsibilities- Coordinating with cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes - Demonstrate performance that serves as a model of excellence establishing design best practices, business requirements, design team collaboration, and stakeholder alignment - Review and guide internally requested changes for validity, impact, and ensure timely incorporation once approved - Provide technical direction in accordance to established design parameters for multiple projects in various locations simultaneously- Review of yard designs for conformance to current standard specifications - Participate in or lead road-to-launch meetings to build positive, collaborative partnerships among subject matter experts (SMEs), team members, stakeholders and field leaders and associates to complete all required tasks to ensure successful new launches throughout the organization - Write and review whitepapers for launches cases using information acquired from various stakeholders - Manage the continuous development of online dashboards to record and report key construction metrics to team members and management - Prepare team performance reports for weekly, monthly, and quarterly business reviews that distill key metrics and provide insights into recommended strategies- Manage full life-cycle of complex cross-functional programs with considerable impact across multiple organizations- Communicate to Senior Management on status, risks, and process/product changes- Work autonomously in an ambiguous environment- Partner with teams to source, allocate, and coordinate resources- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes- Identify and mitigate risks before they become roadblocks- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives- Develop, implement and govern key performance indicator (KPI) reporting for a portfolio of programsAbout the teamThe Fleet Infrastructure team is responsible for accelerating Amazon's Middle Mile electrification and facilitating the successful transition of our delivery fleet to achieve net zero-emissions in support of The Climate Pledge. We define Electric Vehicle charging and infrastructure product needs, develop or source solutions to meet those needs, and manage the performance of our Electric Vehicle charging assets post-installation. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 3+ years of working directly with engineering, preconstruction, and/or construction team experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Relevant experience in building, developing and leading programs in a fast-paced and ambiguous work environment with multiple stakeholders (e.g. definition of accurate network expansion plans, vendors’ development, quality assurance, design and costs improvement, team and stakeholders engagement).- Experience managing programs across cross functional teams, building processes and coordinating deployment schedules- Experience with the EV charging industry and Smart Grid technology. ...

Senior Program Manager, Marginal Abatement Cost Curves, Worldwide Operations Sustainability

Amazon’s Worldwide Operations Sustainability (WWOS) team is hiring a senior program manager to maintain analysis of long-term marginal abatement cost curves for sustainable supply chain technologies and integrate these considerations into our planning and investment mechanisms. The ideal candidate has a techno-economic background with experience evaluating nascent supply chains and climate technology. We seek a candidate who understands the latest industry trends and projections for sustainable technologies across transportation, buildings and packaging sectors. This role will partner with finance and business leaders within Amazon ops to assess sustainable technology investment opportunities among carbon projections and business plans. This role is responsible for establishing a decision-making mechanism on large-scale sustainable investments to close gaps to achieve net zero emissions by 2040.Earning trust with operations stakeholders and influencing without authority is essential to success for this position. In addition to analytical strengths, the role requires strong written and verbal communication, stakeholder engagement, and collaboration skills. The candidate needs the ability to translate data-driven insights into long-term investment recommendations for decarbonization technologiesThis is your chance to make a lasting impact on climate change at a pivotal time for the industry.Key job responsibilities- Maintain forward looking projection of low carbon supply chains including their installed production capacity and marginal abatement cost curves over the next 20 years to inform investment decision-making. - Regularly update Amazon's senior leadership on the technological, financial, policy, and innovation levers that will drive cost curves and supply chains for low carbon solutions in commercial industries such as commercial transportation, building construction, fuels, aviation, and maritime shipping.- Identify scalable solutions that help close gaps to meeting Amazon’s commitment to achieve carbon neutrality by 2040.- Collaborate cross-functionally with Amazon operations teams across global regions to develop and scale mechanisms for long-term carbon emissions forecasts and decarbonization strategies.- Track progress towards sustainability goals, ensuring alignment and coordination of efforts across diverse operations businesses.- Establish robust reporting mechanisms for senior leadership (directors and VPs) to monitor progress.- Drive stakeholder education and awareness of sustainability initiatives through effective communication mechanisms.A day in the lifeThis role is a deeply analytical leader who is passionate about influencing through a cross-functional group of stakeholders while being willing to roll up their sleeves to deliver results. A day in this role will include deep diving investment opportunities for low carbon supply chains, updating marginal abatement cost curve projections, influencing finance and operations leader investment decisions through data insights, and identifying new opportunities to drive deeper decarbonization. You will be at the forefront of influencing Amazon's decarbonization trajectory, leveraging your skills to shape the future of sustainable technology investments.About the teamWorldwide Operations Sustainability (WWOS) sets the vision and strategy for sustainability within Amazon ops, including the overarching strategy and interim targets to achieve the Climate Pledge by 2040, and topics that extend beyond decarbonization. WWOS centrally coordinates strategy across Operations in all regions, particularly on topics that transcend business unit boundaries. The mission of WWOS is to accelerate outcomes for key decisions, identify the right stakeholders to make decisions, and provide central guidance for resource allocation to drive our path for The Climate Pledge.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- 2+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience in complex problem solving, and working in a tight schedule environment- Experience working in a matrixed organization- Experience working cross functionally with non-tech teams ...

Senior Program Manager, NA DSP/Planning & Analytics and LM Safety - F Fixed

Want to be a program leader who delivers new initiatives at scale to make our communities safer? Are you looking for a role with high impact and high visibility? We are looking for a motivated, data-oriented self-starter to join as a Sr. Program Manager on the Delivery Service Partner (DSP) Accountability team!In this role, you'll take end-to-end ownership for programs that improve safety for delivery associates and the communities they serve. We seek a leader who can set priorities, communicate effectively, and consistently deliver results across diverse cross-functional teams at massive scale. Having the ability to solve complex, technical problems with simple, innovative solutions is a key skill-set in this role. We are looking for someone who can own an end-to-end program vertical, including design/ideation, stakeholder and leadership alignment, influencing partner team roadmaps, development of KPIs, and overseeing excellent execution.You will be successful in this role if you can manage multiple competing priorities, often with urgent deadlines, and deliver at speed while developing a long term strategy. You will need to be a proven program and project leader and communicator, with the ability to apply analytical skills to problem solving.Key job responsibilities- Use customer feedback and analyze data to identify and solve complex problems in a highly ambiguous space.- Work with user experience and technical teams to build new programs and lead continuous improvement initiatives. - Create and deliver a long term roadmap in partnership with multiple teams. - Establish and deliver important new initiatives with broad impact to improve DSP on-road safety. - Define and document business requirements for new launches and enhancements, including functional requirements for technical teams.- Create new metrics to measure program performance and define success.- Clearly communicate, both verbally and in writing, to drive buy-in and adoption across a diverse group of stakeholders with competing priorities, including executives.- Enhance our current data architecture to improve data fidelity, enable scalability, and generate useable insights.- Manage dependencies and own status reporting for time-sensitive projects involving technical and non-technical contributors.A day in the lifeIn this role, the Sr. Program Manager will lead program development and expansion to improve safety of delivery associates. You will spend time gathering feedback from your customers and diving deep into data to gain insight into complex problems. You will use these insights to develop short and long term solutions by working closely with partner teams and understanding Amazon Last Mile technology. You will write documents to gain buy-in and present to senior leadership for approval. Then, you'll develop business requirements, success metrics, and manage end-to-end delivery.About the teamWe're a close-knit team that is responsible for designing and maintaining mechanisms with safety impact at massive scale. We love combining data with customer feedback to design permanent solutions to tough problems. We work across multiple partner teams with functions ranging from tech development to communications. We take great pride in our vision to build the world's safest transportation network.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Senior Program Manager, Network Planning, Canada Transporting Services - Network Planning

Amazon is looking for a Senior Program Manager to plan and execute transportation supply chain initiatives in the Americas, with a primary focus on Canada market. This is a highly visible role with focus on transportation network planning and continuous improvement. The role will lead cadence driven execution of planning workflows, cross functional initiatives for improving network performance, manage resources and risk, steer key decisions, and drive implementation. Stakeholders include senior leaders at Amazon, technology and non-technology partner teams, as well as external vendors and partners.Key job responsibilities- Lead cross-functional workflows driving S&OP, and mid/long term plan. Analyze upstream business metrics used as inputs, and use sound forecasting approaches to produce detailed plan for business execution in Canada network.- Capture insights from business execution into future plans and improve plan accuracy, flexibility, and resiliency- Develop functional requirements (tech and non-tech), localized for country specific compliance. - Build tools and processes to continuously improve plan KPIs.- Liaise directly with senior leadership to provide insights from deep dives, build recommendations, and drive timely decisions.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamTransportation Network Planning Team is responsible for creation of detailed plans to serve customer demand while achieving customer experience goals and the best possible cost to serve in Canada market. In collaboration with partner networks, the team builds plans covering short (Running 12-Week) and long term (up to 5 Year) time horizon. The team is also responsible for continuous improvements in the tools and process used to raise the bar on accuracy, flexibility, and resiliency.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field ...

Senior Program Manager, North America Transportation Engineering Systems PMO

At Amazon, we're working to be the most Customer-centric company on earth. Come join Amazon's Transportation Engineering Systems team as we design and implement the logistics signals that connect our vast inventory to our customers. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history!This position will work with cross-functional stakeholders to align on priorities, develop processes and mechanisms, own status updates and program reviews to ensure stakeholder alignment and ensure transparency. In this role, the Program Manager will be key in maintaining program quality and delivering exceptional customer experiences. You will help build reporting mechanisms, identify opportunities, communicate issues and progress, mitigate risks, respond to executive escalations, connect and coordinate resources, and work with cross-functional partners.Key job responsibilities- Develop Standards for Project Management- Hold organization accountable to Project Management Standards- Lead Risk Identification/Mitigation/Contingency Development- Establish and implement Risk Management Framework- Identify and mitigate resource conflicts- Identify interconnection across projects and programs and coordinate/synchronize deliverables- Facilitate a culture of strategic thinking and innovation within the teamA day in the lifeA typical day may consist of hosting a weekly business review in the morning. During these reviews you will set the agenda, ensure teams have completed their updates, and keep the meeting on track. You will hold teams accountable to prior action items, and discuss and issue new action items. Later that day you may issue new standards for project updates in our project management software. This would be followed by writing an executive summary for a monthly project update report.Finally you may end the day leading a brainstorming session to identify potential project risks and mitigation strategies.About the teamOur team consists of a large groups of configuration engineers that primarily collect stakeholder requirements and implement algorithmic changes within the transportation planning technology systems to provide better speed and cost for the customers. These groups are supported by Software Development, Analytics, Quality, and Product management teams internally. Additional support is provided from matrixed teams such as Finance, HR, Training/Learning, other PMOs, Planning teams.All of these teams work together on a portfolio of projects that drive improvements for our technology, process, and people to enhance the way we do business and the results of our work.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- PMP- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 5+ years experience in engineering or operations ...

Senior Program Manager, Shipper Lifecycle, Shipper Lifecycle

Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.Amazon Shipping is looking to hire a data-driven, customer-obsessed, and visionary Principal Program Manager to lead the new Change Management function within Amazon Shipping. This role will be pivotal in managing all product and program changes within our dynamic and rapidly growing shipping vertical. The successful candidate will be a strategic thinker with exceptional leadership and communication skills, adept at driving transformation and ensuring seamless integration of changes across the organization.Key job responsibilities- Relentlessly advocate for Shippers and strive to simplify and improve their experience - Be a SME for the SWA WW onboarding processes and a key point of escalation for post onboarding experience- Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions.- Work closely with operations teams on process improvement for shipper experience.- Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline.- Partner with Product/Tech teams to define requirements for long-term tech improvements.- Drive program objectives – operationalize launch plans by ensuring stakeholders are aligned to program details and business requirements, manage implementation activities across large group of stakeholders, and develop and execute launch plans of new products and processes.- Scale services, tools, and processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience.- Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides.A day in the lifeWorking independently and autonomously analyzing data for all geos and driving process improvement plans to improve shipper experience. Collaborating with business, operations, product & tech to drive change.About the teamAmazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

Senior Program Manager, SSD OI

R2L is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of new selection to the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2024 variable cost and quality goals* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities* Developing Amazon best practices for internal operations* Leveraging analytics to support the future state of the businessThe Sr. Program Manager will also demonstrate:* Confidence operating in a highly ambiguous and iterative business space* High attention to detail including proven ability to manage multiple, competing priorities simultaneously* Willingness to challenge and influence big leaders* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is desired* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases* Ability to clearly communicate data insights to othersBASIC QUALIFICATIONS- Bachelor's degree- 4+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Senior Program Manager, Worldwide Returns & ReCommerce

At Amazon Worldwide Returns & ReCommerce (WWRR), we aspire to zero: zero cost of returns, zero waste, zero defects, and zero carbon footprint. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWRR includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.WWRR owns the services and programs for FBA Sellers to choose how Amazon handles their customer returns and value recovery channels. As a Senior Program Manager you will create and implement the program strategy to systematically improve the Seller Experience and scale those solutions. In this role, you will be responsible for establishing KPIs to measure operational performance and identifying and unblocking operational constraints. You will work closely with product managers, operations partners, finance, legal, tech teams, and data engineers to identify the right approach to solve Seller pain points. Key job responsibilities-Develop and deliver the strategy for improving the Seller Experience across the Reverse Logistics (ReLo) network and gain alignment on this strategy from ReCommerce leadership and partner teams spanning Operations, Finance, Capacity, and Legal-Manage WW projects across multiple stakeholder teams-Collaborate with stakeholders on the right KPIs to track operational success, and then build mechanisms to monitor, deep dive, and report on the KPIs in business reviews -Create financial models to complete cost/benefit analyses of moving forward with your operational plan-Work alongside product managers, operations, and tech teams by sharing data and metrics, feedback, specifications, and technical analysis to fully define design requirements for new products and featuresA day in the life-Run SQL queries or create dashboards to deep dive KPIs at the site and network level across a suite of programs-Work cross-functionally with Operations, Product, and Tech teams to deep dive, root cause, and fix Seller pain point issues-Influence Product/Tech teams to develop new solutions that allow Seller programs to expandBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- High proficiency user of Microsoft Office products like Excel and Word and demonstrated experience using data visualization software and SQL- KPI development and ownership- Experience with business analysis, measuring the success of a complex business process, and proposing new business opportunities based on data- Experience developing and communicating goals and strategies across multiple leadership levels, and facets of an organization- Strong critical thinking, analytical, oral and written communication skills- Demonstrated ability to solve ambiguous and complex problems in a tight schedule environment ...

Senior Regulatory Compliance Program Manager, Global Trade Services

Global Trade Services (GTS) is looking for a smart, energetic, hard-working, and creative Program Manager to join our team. The successful candidate will have a strong combination of project management skills and regulatory subject matter expertise, showing excellent judgement and instincts in decision-making.This position is responsible for supporting Amazon’s Canadian (CA) Retail business and the North American Fulfillment Network (NAFN) compliance program focusing on US and Canada Trade and Regulatory programs. By supporting compliance approaches while creating innovative solutions to support the business, this position will have an opportunity to develop strategy, invent and build new solutions and processes, and support ongoing operations for the larger global program. We are looking for a talented program manager who has experience with global consumer product regulations to support our rapidly growing and evolving businesses. The individual in this role will be the primary contact for CA and NAFN business teams and will work with business to understand prioritization of selection desired, partner with Regulatory Intelligence SME’s to identify the regulatory requirements to meet obligations, work with cross-functional teams to implement processes and workflows to support high risk selection. Further, this role will ensure that the team is making appropriate trade-offs to manage risk, clearly communicate goals, roles, responsibilities, and desired outcomes to scope and deliver solutions. In this capacity, the ideal candidate must be able to think bigger about the solutions we’re implementing, analyze quantitatively, problem-solve, scope requirements and prioritize effectively. In addition, the candidate should be able to effectively communicate both orally and in writing, possess strong stakeholder management skills, and influence without authority.Key job responsibilities- Work with Amazon's Global Trade Services team and CA/NAFN Retail business stakeholders to define and execute goals, strategies and related metrics, drive scalable business solutions, and seek automation opportunities by leveraging technologies to ensure compliance with consumer product and trade regulations.- Define program strategy and roadmap to support business growth, create and drive project plans, manage implementations end-to-end and identify and implement key selection expansion initiatives that meet regulatory requirements.- Collect, analyze, and present data to drive decision-making.- Deep dive and influence technology related decisions for building tools used to expand High Risk Product selection.- Invent and simplify processes and requirements to enable Amazon’s Retail Supply Chain to expand product selection and availability within North America.- Manage and deliver complex, medium/large-scale projects end-to-end, cross-functionally and cross-countries.- Develop best-in-class processes, systems, and standard operating procedures and drive continual improvement.- Ensure that regulatory requirements are met for new products and support other functions such as Retail, Transportation, Customer Service, and Legal.- Design mechanisms to effectively and continuously engage with leadership and stakeholders to maintain full visibility of initiative progress, blockers and path to resolution.- Understand and able to execute projects using established project management principlesA day in the lifeCandidate will need to use their exceptional communication skills, proven ability to present complex information in a clear and concise manner to a variety of audiences, including executive leadership. Will be required to collaborate by using their ability to influence, negotiate, their determination and resiliency.Must be able to think creatively and possess strong analytical and problem solving skills and have a strong attention to detail and excellent written and verbal communication skills. Regularly work with technical and non-technical business owners to get things done.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level ...

Senior Research Scientist, Sr. Research Scientist, SCOT Strategic Sourcing

Are you up to the task of delivering innovative solutions that manages a supply chain of millions of unique products involving hundreds of thousands of suppliers and tens of millions of customers around the world? Amazon’s Strategic Sourcing team is looking for Senior Operations Research Scientists to build Amazon’s next generation of inventory planning and supply chain solutions. We are part of Supply Chain Optimization Technologies (SCOT): https://www.youtube.com/watch?v=ncwsr1Of6Cw&feature=youtu.be Our systems use real time, large scale optimization techniques to automatically procure and source the product from suppliers and optimize the flow of goods across the supply chain to minimize the cost and lead time for customers. Our team is focused on saving hundreds of millions of dollars using cutting edge science, machine learning, and scalable distributed software on the Cloud that automates and optimizes supply chain under the uncertainty of demand, pricing and supply. We are unique in that we’re simultaneously developing the science of supply chain planning and solving some of the toughest computational challenges at Amazon. Unlike many companies who buy existing off-the-shelf planning systems, we are responsible for studying, designing, and building systems to suit Amazon’s needs. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists/statisticians/economists and software developers in the business.We are seeking an experienced research scientist. Candidate will be responsible for developing solutions to better manage/optimize the flow of inventory in Amazon's network world wide. This position will focus on identifying and analyzing opportunities to improve existing algorithms and also on the next generation of Amazon’s inventory supply chain optimization systems. This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply their technical and statistical knowledge to identify opportunities for further research. You should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon’s strategic needs. In joining our team, you'll enjoy a highly competitive salary, growth, working closely with smart engineers and researchers along with other benefits. We have a creative and comfortable work environment and this is your opportunity to be part of a fast-paced and growing technology team.Key job responsibilitiesSupply chain management, optimization, operations research, machine learning, reinforcement learningBASIC QUALIFICATIONS- PhD in operations research, applied mathematics, theoretical computer science, or equivalent- 5+ years of industry or academic research experience- Communication: Able to convey mathematical results in plain English, being able to clarify and formalize complex problems. Functional thought leader, sought after for key tech decisions.- Knowledge of programming languages such as C/C++, Python, Java or Perl to prototype the research ideas ...