Senior Techincal Program Manager, Amazon Key

Lead end-to-end product development of new hardware automating access to the trailer dock to address human/machine efficiency and safety improvements at the Fulfillment operations.Key job responsibilitiesCollaborate with engineering development teams and global process owners to architect and deliver technical solutions and define product roadmaps.Plan and design systems that increase critical-to-quality (CTQ) business needs by improving integration of people, materials, equipment, software, and finance.Leverage and integrate advanced technology into new product development to maximize return on investment and minimize costs.Simultaneously manage multiple projects while effectively influencing, negotiating, and communicating with internal and external business partners, contractors, and vendors.Coordinate with hardware and software engineering teams to develop product features that improve the performance of the Amazon fulfillment network.Work with operations team to manage the global deployment of automation solutions within the fulfillment network.Engage with suppliers, R&D groups, operations and procurement on engineering change coordination and cost reduction efforts.Lead continuous improvement projects to improve machine up-time and reduce machine breakdowns related to new technologiesDesign, fabricate, implement, and fully document equipment improvements and modifications related to new technologiesAbout the teamThe Amazon Key mission is to empower customers to easily manage access to their homes and businesses. To accomplish our mission, Amazon Key design, manufacture, sell and maintain Access Control products using the latest home security technologies. Amazon Key technology enables Amazon Delivery Associates to securely get access to semi-public space within buildings, in order to deliver parcels. Amazon Key continue to innovate and delight Amazon Key’s rapidly growing customer base. Amazon Key consistently works on high profile projects and seek talented individuals motivated by an opportunity to make an impact, work on challenging technical problems, and learn.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Shipment Optimization

Have you ever ordered a product on Amazon and wondered how it got to you so fast? Did you ever think about where did this package come from and how much would it have costed to do that delivery? If so, the Amazon Supply Chain Optimization organization is for you.Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scotWithin SCOT, Amazon’s transportation systems enable millions of packages to be delivered to customers worldwide faster and cheaper while providing extraordinary customer experience – from search, checkout to shipment tracking to delivery. Our software systems include services that handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, maintain business rules for millions of unique products, and improve experience for online shoppers. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.As a Senior TPM, you will be driving mission critical programs which will shape Amazon's future and impact the transportation industry as a whole. You will find personal satisfaction in solving some of the most intriguing transportation problems and contribute to improving customer experience and saving millions of dollars for Amazon.Key job responsibilitiesThis space requires a high level of strategy, engagement, execution, and operations to evolve the ordering and fulfillment capabilities for the next decade. This team is critical to Amazon’s future success, and will provide great personal satisfaction and career development as we tackle some of the most intriguing network problems. The perfect candidate will thrive outside of defined role guidelines, practice extreme ownership, strike balance between strategic and tactical success, responsible for efficient execution, and communicate ideas in a concise and succinct manner.The key responsibilities are:1. Invent, design, and implement engineering solutions to complex problems throughout the global Amazon supply chain.2. Coordinate design and innovation efforts to develop optimal solutions for the fulfillment and transportation network. Tackle complex challenges and break them down into actionable steps, delivering results efficiently.3. Collaborate with other teams and operational partners to generate high quality, cost effective solutions for transportation of packages.4. Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners.5. Provide technical leadership for large-scale software, architectural, operational projects.6. Develop and lead high-level strategic initiatives that will shape the future of our fulfillment network.About the teamWe are part of the Fulfillment Optimization org in SCOT and own the representation of the worldwide outbound transportation network to guide Amazon's Promise and Fulfillment decisions. The team is currently spread across Bellevue (WA), Austin (TX), and Vancouver (BC, Canada).BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Timehub, Amazon Experience Technology

Time and Attendance (TAA), is the Product and Technology arm of PXT that supports timekeeping, attendance, and ultimately pay for Amazon's millions of global employees. Timehub team, under TAA is responsible for building and enhancing critical tools/products supporting global workforce across Amazon sites. In particular, Timehub specializes in developing and maintaining systems and features that specifically address the time-related components that are eventually used to pay employees accurately. While working along the established roadmap, the team simultaneously pursues continuous innovation through developing Gen AI-based solutions aimed at enhancing Amazon workforce's experience, making it more seamless and efficient.We are seeking an experienced Senior Technical Program Manager to lead our cross functional and cross domain initiatives within the Timehub team at Amazon. This role will be pivotal in driving innovation and implementing cutting-edge solutions to revolutionize our time management systems and processes. Successful candidates will have a technical background, be detail driven and have excellent problem-solving abilities.Key job responsibilitiesAs Senior TPM in the Timehub space you will:- Work closely with stakeholders, software engineers and product teams to deliver high quality and scalable products deployed around the world. - Spearhead the strategy, development, and implementation of Amazon's own Time management solution. - Collaborate with cross-functional teams to enhance efficiency, accuracy, and user experience in time and attendance management. - Lead complex, multi-faceted technical programs from conception to launch, ensuring alignment with business objectives and technical feasibility.- Drive the adoption of Time Solutions among HR professionals, Operations Managers, and Associates across global Amazon sites. - Collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. - Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. - Understand the micro-service architecture of Timehub products. - Work with business and product teams to understand the business requirements and use cases.- Work closely with Principal SDEs and Senior SDEs to define the end to end solution, drive prioritization and planning across domain teams, work with product managers and QA to validate the solution, and launch the solution to end customers. - Drive the projects through its life cycle till successful deployment in pilot and later expansion across full region. - Manage stakeholder and leadership communication and provide updates for MBR, QBR, and other leadership updates. BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Trade Compliance Program Manager, Global Trade Services

Global Trade Services (GTS) is looking for an experienced Trade Compliance Solutions Manager who will deliver global risk management solutions for customs valuation compliance. In this role, you will be part of a new team responsible for the development of the strategies, policies, processes, tools and solutions that anchors our customs valuation risk management programs and will be a key enabler for myriad cross border programs . You will work closely with different functions including legal, logistics and supply chain, accounting, finance, transfer pricing, business, and Product and Technology teams to continuously improve our customs valuation risk management capability. The ideal candidate would be a self starter with a subject matter expertise of trade regulations, particularly on customs valuation and experience with customs operations with a strong track record of delivering projects that involves coordination across different functions (e.g. tax, business, supply chain, tech)Key job responsibilities-Set objectives, and drive improvements to your space that you quantify with metrics. -Partner with stakeholders including trade, legal, tax, and finance and accounting to drive development of customs valuation-related policies, processes and solutions. -Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. -Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. A day in the lifeYou reviewed your notes from yesterday's meeting with the Amazon Devices team on their launch plan for UAE to prepare for the meeting with the local Trade Manager to discuss the customs valuation risk for the launch. Demonstrating your high judgment and subject matter expertise, you identified a solution gap when assessing the operating plan for the UAE launch which you want to include in the Quarterly Business Review (QBR) document you are authoring. You captured a similar use case for a Physical Store launch in UK and want to advocate for resources to develop a global solution for the emerging risk. About the teamThis position reports to the Senior Manager of Valuation Governance in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Senior UX Designer - Meridian, Corp - ADX Design

Meridian is a unified design and development system purpose-built for crafting user experiences for drivers, shippers, operators, associates, carriers, and shoppers at Amazon. The Meridian team operates as the single-threaded-owner of the design system. We are a group of multi-functional design and development professionals focused on creating a beautiful and easy-to-use system that saves our partners time and raises the bar on design and front-end solutions at Amazon. In this role, you'll be able to innovate, deliver, and influence. You should have a demonstrable track record of success delivering high-quality design system solutions at scale. You should possess strong UX skills and a deep knowledge of standard web and mobile components and patterns. If you have a passion for crafting design tools and creating/evolving design systems, then Meridian is the team for you!Key job responsibilities - Develop, evolve, and champion all aspects of the Meridian Design System. - Contribute to the design and UX roadmap for Meridian. - Collaborate with design and development teams inside and outside of Operations that leverage Meridian for their efforts. - Present design solutions and gracefully defend your design decisions to the team and partners. - Communicate clearly with both internal and external customers. - Provide design support to teams using or looking to adopt the design system.About the teamWhat is Meridian?Meridian is a unified design and development system purpose-built for crafting user experiences for drivers, shippers, operators, associates, carriers, and shoppers. The Meridian team consists of a group of multi-functional design and development professionals with a passion for creating a beautiful and easy to use system that saves our partners time and raises the bar on design and front-end solutions at Amazon. BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Senior UX Designer, ADX

Amazon's ADX (Amazon Delivery Experience) team is seeking a skilled and visionary Senior UX Designer to join their multidisciplinary design studio. The ADX team is responsible for envisioning and delivering end-to-end solutions across the ecosystem of products that power Amazon's global Transportation, Shipping, and Delivery Services.As a Senior UX Designer on ADX's Middle Mile team, you will play a crucial role in enabling the transportation of goods by creating products for both internal and third-party customers. Your human-centered design process will leverage customer insights, data, UX methodologies, visual design, and accessibility to develop innovative experiences.Working closely with product managers, engineers, and executive leaders, you will create elegant and simple solutions that drive product decisions and roadmaps. Your strong UX skills and deep knowledge of standard web and mobile components and patterns will be instrumental in raising the bar on design and front-end solutions at Amazon.This is an opportunity to be part of a multi-functional team of design and development professionals focused on building a beautiful and easy-to-use system that saves our partners time. If you have a demonstrable track record of success delivering high-quality design system solutions at scale, we encourage you to apply. Join us as we innovate, deliver, and influence the future of logistics and transportation.Key job responsibilities- Plan and propose innovative solutions for a wide variety of product design challenges including, but not limited to: mobile, responsive web, and person-to-person interactions.- Lead the design for improvements of existing experiences and wholly new experiences while planning and defining strategy for the direction of future iterations.- Quickly iterate on multiple interactive design solutions and work through details.- Advocate for your design solutions by putting them in context the inputs that influenced the design decisions including business and user goals, demographic and usage data, and research findings.- Develop high level and/or detailed storyboards, mock-ups, interaction flows, and prototypes to effectively communicate interaction and design ideas.- Deliver work that's user-friendly, aesthetically engaging, and also produces results.- Work alongside engineers and product managers throughout all stages of the production cycle.- Assess and optimize the performance of new and existing features by actively participating in user research and assessing performance metrics.- Develop and maintain detailed user-interface specifications.- Present design work to multiple teams and senior leadership for review and feedback.- Contribute to the group’s shared knowledge of user-centered design and research methodologies.A day in the lifeAs a UX Designer, you will work closely with a team of UX designers, researchers, product managers, and developers to gather insights about customers and apply your expert information architecture and interaction design skills to the needs and problems you uncover. You will tackle the most significant challenges, generating and evaluating concepts, detailing solutions, and tracking improvements to customer experience and business health. You will be connect with, grow from, and contribute to others in the ADX team.About the teamOur designers are often as concerned with operational processes and physical interaction as we are digital interfaces. This is one of the key differentiators for ADX within Amazon. Our designers collaborate with product managers, developers, researchers, and executives to invent world-class multi-modal products.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience designing for both mobile and web/laptop ...

Senior UX Designer, Amazon Delivery Customer Experiences

Are you interested in helping Amazon elevate the expectations of convenience and confidence when it comes to delivery, returns, and re-commerce in shopping? Amazon Delivery’s Customer Experiences team (ADX CX) is seeking our next Senior UX Designer to join us in shaping products and services that will enable millions of customers worldwide to control when, where, and how they receive and manage purchases from Earth’s largest selection. As a diverse group of design and research professionals, this means driving innovation for our customer experiences alongside Amazon's ever-evolving delivery, returns, and re-commerce capabilities and services. We partner with multi-disciplinary teams across our organization and Amazon to ensure these innovations are easy, reliable, seamless, and delightful for customers worldwide.Qualities that will help you succeed:• You are creative, curious, comfortable working in cross-functional environments and show a strong bias for action to deliver results. • You will have a consistent track record of developing and launching new ideas and step-change improvements.• You balance time and business constraints when improving experiences for the customer while pushing toward the vision of the ideal experience for the customer• You are proactive in driving alignment and navigating debates through effective communication and relationship-building.Key job responsibilitiesAs a key driver in designing solutions and up-leveling the quality of our customer experiences, you will:• Bring forward innovative ideas and solutions and raise the bar on customer's experience with delivery.• Effectively advocate and design for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights.• Partner closely with business and development teams to plan and balance immediate changes with long-term, scalable solutions.• Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development.• Assess and optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data.• Present design work to UX partners, cross-disciplinary teams, and executive leaders.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Knowledge of usability principles and techniques- Experience defining and maintaining design patterns and UX standards- Experience with best practices for Product and Experience Design (including User Interfaces, Information Architecture, and Interaction Design)- Experience in end-to-end design projects from design strategy through execution- Knowledge of best practices for information architecture and product design- Experience designing and prototyping with tools such as Figma, Photoshop, Illustrator, Proto.io, HTML, or similar ...

Software Design Engineer Test, REX

Do you want to influence the experience of millions of customers? Do you want to work in a collaborative environment that impacts products from across the company? The Recipient Experience (REX) team owns and build customer-facing experiences which help us realize our mission of providing a perfectly executed, transparent, and flexible delivery experience that customers LOVE. Your solutions will provide the data needed to anticipate and resolve customer's questions before they are asked. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.Key job responsibilitiesAs a Software Development Engineer in Test II (SDET II) at Amazon, you will lead the design and development of robust testing frameworks and tools, collaborating closely with a team of engineers and product managers. To succeed in this role, you must uphold high standards for code quality, comprehensive test coverage, and operational excellence. You will create mechanisms to achieve and iterate on quality improvements, leading testing projects end-to-end while working with and guiding other engineers to ensure top-notch software delivery. In this position, you will have the autonomy to build and optimize testing solutions from Day One. You'll also engage in technical design and strategy discussions, with unparalleled career growth opportunities that only Amazon can provide. About the teamAre you ready to build and automate testing frameworks at a scale used by millions of Amazon customers worldwide? Join our REX QA team as a Software Development Engineer in Test (SDET) and be at the forefront of ensuring top-notch quality for our customers' Recipient Experience. Over the next three years, our vision focuses on refining QA processes, developing advanced QA tools for end-to-end order data simulation, and achieving comprehensive automated regression testing. As an SDET, you will play a crucial role in driving these initiatives, collaborating with diverse development teams, and ensuring our automation frameworks proactively identify and fix issues before they impact our customers. Be part of a team that is not just about quality assurance but also about innovation and excellence in testing at scale. Submit your application today and help us shape the future at Amazon!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development testing experience- 4+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design ...

Software Dev Engineer

Kumo’s mission is to empower innovators to get the most out of cloud services. We build technology that reimagines how people and automation combine to solve problems, remove risks, build with excellence, and drive business impact. We own critical cloud services used by all AWS customers to build, optimize, and operate at scale. Our broad portfolio of services includes AWS Health, Trusted Advisor, Well-Architected, re:Post, Recommendations & Insights, Self-Service Automation, Support Center, AWS Managed Services, all internal tools used by our global support teams including Command Center, Troubleshooting Console, Support Security, and the IT systems used by all Amazonians. AWS Kumo is a fast-growing, agile, and collaborative team of individuals with diverse backgrounds, located around the globe with larger teams in the U.S., Canada, South Africa, Costa Rica, Australia, and EU. We combine the culture of a startup, the innovation and creativity of an R&D lab, and the work-life balance of a progressive organization. If you are looking for your next great career adventure, please come join us. This is an opportunity to join a newly formed team. We are starting by automating AWS issue detection and customer notification to improve the AWS Health product, and we plan to explore the areas of issue prediction and remediation recommendations using Machine Learning.We are hiring Software Development Engineers (SDEs) to own the end-to-end software lifecycle, influence the team's technical roadmap, design new services, and mentor others. You will work in partnership with multiple technology teams across AWS (S3, EC2, …) and invent solutions to notify customers about the health of their resources in current and future AWS services.Our technology stack uses serverless AWS technologies like API Gateway, Lambda, and DynamoDB which allows for quick software development iterations. We practice DevOps and own our products end-to-end. We focus on continuous deployment and build services that are low-effort to run and maintain so we can spend more time delighting our customers. If you want to have a direct impact on millions of AWS customers and build reliable, scalable and efficient solutions, this team is for you.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree in computer science or equivalent ...

Software Dev Engineer (Perception Sensors, Motion Planning), Last Mile Delivery Technology

The Last Mile team helps get packages from delivery stations to a customer’s doorstep. Our tech team is here to provide new innovations for customers; for example, we are building a globally connected fleet of smart delivery vehicles, both traditionally gasoline powered and future electrical powered vehicles.Our team consists of technologists who are combining cutting edge vehicle IoT technologies (sensors, embedded devices, wearables, and robotics), real-time data streams (video, vehicle telematics, location, and presence), together with machine learning models and algorithms – to create solutions that allow us to deliver faster and better.Playing a key role in the Connected Vehicle team, we are looking for Software Development Engineer for developing solutions to access and utilizing existing array of sensors within our current fleet of delivery vehicles; and help us design the future fleet of delivery vehicles for the next decades to come.You will fully understand the integration from edge computing systems to cloud data analytic platform and tools. You will have understanding of user applications with UX optimization, data processing pipeline with connected devices, and data analytic tooling with big-data. You will bring experience of developing similar applications at scale, preferably in consumer or industrial verticals.This role requires autonomy and an ability to deliver results, often within the ambiguity of building a v1 product. You will need to work efficiently to build the right things with limited guidance, raising the bar to create an amazing experience for our customers.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Software Dev Engineer II | Amazon Delivery Experience (DEX) , DEX Speed Tech

Are you interested in helping Amazon make history and redefine the meaning of ‘fast’ in eCommerce? We are the Same Day Delivery Experience team and are in the early innings of reinventing the Amazon shopping experience to make Amazon the first place customers think to shop when they need something today, wherever they are in the world. We’re looking for a Software Development Engineer II for the Same Day Delivery Experience team to help ensure we have a compelling and friction-free ‘delivery in hours’ experience available to our customers, and help drive continuous innovation and improvement of the delivery experience across all phases of shopping, buying, and post purchase experience.- Every single retail purchase placed on Amazon's retail websites uses our team’s software.- Our systems process hundreds of millions of transactions per day.- Our team’s work impacts millions of customers all over the world.Key job responsibilitiesIn this role, you will:- Build highly extensible software systems to meet the rapid growth of Amazon's delivery business and capabilities.- Evolve and build services that are highly reliable and extremely low latency- Design the direction of the checkout delivery experience working with multiple, different teams across the company- Build the next generation systems for representing delivery choices to enable rapid experimentation in the area of User ExperienceA day in the lifeYou will be working in a fast-paced environment, on a team of smart software engineers, to design and build the right technical solutions to meet the needs of the business. You will have direct ownership over the design of new components aimed at improving the platform's extensibility, scalability, availability, and latency. We care about both delighting customers and high quality software; we don’t sacrifice one for the other. We’re looking for someone with a demonstrated track record of highly-scalable, global software solutions.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, AGI - Modeling Services

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Software Dev Engineer to play a pivotal role in the development of industry-leading multi-modal and multi-lingual large language models (LLM). As our SDE superstar, you'll have the power to lead the charge in developing mind-blowing algorithms and modeling techniques that will push the boundaries of large model training using state of the art hardware like AWS Trainium. Your work will directly impact our customers' lives through game-changing products and services powered by your Generative AI breakthroughs!Get ready to dive into Amazon's vast and diverse data sources and harness the immense power of our large-scale computing resources to turbocharge the development of multi-modal Large Language Models (LLMs) and other awe-inspiring Generative Artificial Intelligence (Gen AI) applications. Your expertise and insights will be invaluable in defining data strategies, enrichment processes, model optimizations, and evaluation methods that will set new standards in the industry!If you're passionate about pushing the limits of AI, thrive in a fast-paced and innovative environment, and are ready to make a lasting impact on the world, this is your chance! Join us on this exhilarating adventure and let's revolutionize AGI together!Key job responsibilities* Ability to quickly learn state of the art technologies and algorithms in the field of Generative AI to participate in our journey to build the best LLMs.* Responsible for the development and maintenance of key platforms needed for developing, evaluating and deploying LLM for real-world applications.* Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.* Work closely with Applied scientists to process massive data, scale machine learning models while optimizing.A day in the lifeAs a SDE with the AGI team, you will be responsible for leading the development of novel algorithms and modeling techniques to advance the state of the art of large model training using hardware like AWS Trainium. Your work will directly impact our customers in the form of products and services that make use of Generative AI innovations. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multi-modal Large Language Models (LLMs) and other Generative Artificial Intelligence (Gen AI) applications. As a key player in our team, you'll have a significant influence on our overall strategy, shaping the future direction of AGI at Amazon. You'll be the driving force behind our system architecture and the champion of best practices that will ensure an unparalleled infrastructure of the highest quality. Work in an Agile/Scrum environment to move fast and deliver high quality software.About the teamJoin our AGI team and work at the forefront of AI. Collaborate with top minds pushing boundaries in deep learning, reinforcement learning, and more. Gain valuable experience and accelerate your career growth. This is a unique opportunity to create history and shape the future of artificial intelligence.Mission of the team: We leverage our hyper-scalable, general-purpose large model training and inference systems to develop and deploy state of the art sensory AI foundational models that revolutionize machine perception, interpretation and interaction, with humans and with the physical world.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Boost Portal

Do you enjoy working with the latest front-end technologies in the cloud, collaborating with multiple partner teams, and delivering impactful user-facing solutions which orchestrate the diverse set of activities within the vast global scale of AWS Data Centers.The Boost Portal team is building a highly scalable, application framework, using the most bleeding edge technologies. We force multiply the output of our entire engineering organization, enabling hundreds of developers to concurrently deliver continuous innovation for our customers every day.We are looking for a high caliber Software Development Engineer to own delivery of critical software to AWS operations. In this initiative, we will tackle some of the most intriguing problems in software architecture and modern UX development. This role requires deep technical expertise, excellent leadership skills, and the ability to hit the ground running. You will collaborate closely with UX designers, product managers, customers, and other engineers to help bring our software to fruition. You will be counted on to be an influential voice in decisions related to system architecture and feature development. As innovators, we embrace new technology and you will be empowered to guide the direction of the technology choices we make.If you enjoy designing and building highly distributed UX systems at scale, come join us!AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, GenAI/Machine Learning Platform, People Experience and Technology Central Science (PXTCS)

The People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, Machine Learning, and LLMs(Large Language Models) to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models and software solutions to accelerate informed, accurate, and reliable decision backed by science and data.Our team builds distributed, scalable, and highly available systems that make Machine Learning (ML), LLM, Econometrics/Statistical/Causal models run faster in a CI/CD fashion. We own products ranging from Data Lakes to tools for science experimentation, MLOps, GenAIOps, and analytics to web applications and software solutions integrated with other Amazon systems. Robust, user-friendly software solutions, along with data security and privacy, are our top concerns.We are looking for a software engineer to create distributed systems and platforms to transform and model data, and research all aspects of HR, including: workforce planning, recruiting, employee engagement, retention, development, employee benefits, and compensation. As a Software Engineer, you will collaborate with economists, academic scholars, machine learning scientists and other SDEs across the company to develop, test, and deploy services that implement a wide range of econometric and machine learning models. A successful candidate will have a passion for innovation, interest in cutting-edge technology, and excitement about working in a high-impact domain. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Pan Region FBA

Enable sellers to sell from anywhere and to anywhere in the world on the Amazon platform.The Amazon Global Mile Cross Border Fulfillment (XBF) team promotes businesses and software solutions to empower third-party sellers to reach customers around the globe.The XBF team develops software that allows sellers to expand their business internationally by increasing the selection of products available in different countries. Through exports and supply chain optimizations, this platform plays a vital role in facilitating the growth of third-party businesses, providing new opportunities for sellers to introduce their products to a global customer base. We need your assistance in building highly-available, scalable distributed systems that create seamless interfaces between sellers, customers, and Amazon's software, thus growing our business.SDE, XBF: "I enjoy working in the XBF team because our projects are utilized by Amazon sellers and customers, and it's rewarding to see the tangible impact we make.https://www.youtube.com/watch?v=8uDC6S8H9m4Key job responsibilitiesAs an SDE-II on our team, you will collaborate with senior engineers to clarify business requirements and design architectures that meet those needs. Furthermore, you will progress in your career by leading and implementing innovative designs alongside senior engineers, cross-functional teams, and product managers, ensuring the development of high-quality, scalable, and maintainable software solutions. Key responsiblities will include:- Collaborating with product and program managers, software development engineers at all levels, and various functional teams within Amazon (such as Offer Management, Inventory Management, Supply Chain Optimization, etc.) to untangle complex business scenarios.- Crafting and executing highly scalable architectures and system components capable of handling the demands of high-volume business programs processing billions of transactions daily.- Mentoring and coaching junior engineering team members within our team and across the organization to uphold engineering excellence.- Ensuring the seamless operation of the system day-to-day and contributing to reducing operational overhead.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, QuBIT

Would you love to work in a highly creative space, diving into big operational problems? Are you interested in technical challenges at scale, involving a high degree of creative freedom?ACES (Amazon Customer Excellency System) is seeking a highly talented and motivated Software Development Engineer to join the Quantitative Business Intelligence Tools (QuBIT) team. In this role, you will be responsible for the modification, development, debugging, and support of business critical tools and applications used across Global Customer Fulfillment (GCF), with visibility spanning from Fulfillment Center teams to corporate leadership. This GCF network includes hundreds of warehouses charged with completing and shipping hundreds of millions of packages to customers each year! Every package we ship out is an opportunity for improvement, translating to better prices and service to our customers.You should be enthusiastic about learning new technologies and be able to design and implement solutions using these technologies to empower internal customers and scale the existing platforms. This team has a broad scope including all of GCF, allowing creative freedom to explore broad business problems and areas of opportunity needing scalable and fast moving solutions. Application breadth can range from creating a new solution to an old problem, or diving into a space to create new value for our operators in Fulfillment Centers. You should also be enthusiastic about building deep domain knowledge about Amazon’s business and the fulfillment space. You will work as a liaison between business and technical stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to information systems to optimally support changing business processes and policies.Beyond representing the technology issues and needs of the supported group or department to both the engineering and business management teams, you will also have technical skills to deliver effective software solutions to business problems. You will contribute to all parts of the software development and deployment life-cycle, including design, development, documentation, testing, validation, and release. Get ready to work closely with your peers in a group of very smart and talented engineers!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Time & Pay Innovation

Amazon is one of the largest employers on the planet with hundreds of thousands of employees across the globe. Come join us in our journey to deliver solutions for one of the most complex domains in People eXperience Technology (PXT). We own and deliver technology to manage employee time expectations and compute their pay, globally, for all our current and emerging businesses. At the core, we are in the business of analytics - real-time and event-driven - of data collected from IoT devices (time clocks) and web user interfaces. We own our own high-availability authoritative services to support this processing, and require the ability to work from authoritative, replay-able, auditable "truth" for any point in an employee's timeline. Our business rules are complex and arcane, varying by role, business, and jurisdiction. We are solving all these problems at Amazon scale, an order of magnitude larger than supported by any commodity solutions and growing exponentially.You should be a passionate, results-oriented, experienced software developer. If you thrive in a fast-paced environment, have a relentless focus on the customer experience and want to build something new rather than just maintain someone else’s code, then this role is for you. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. The PXT business requires creative engineering balanced with high quality and customer focus. Professional traits that are not unique to this position, but necessary for Amazon leaders: - Exhibits excellent judgment- Has relentlessly high standards (is never satisfied with the status quo)- Is able to dive deep and is never out of touch with the details of the business or the technology- Expects and requires innovation of their team- Has passion and convictions and the innate ability to inspire passion in others- Strong results orientation- Thinks bigKey job responsibilitiesAs Software Development Engineer in PXT you are responsible to design, architect, develop, test, deploy and deliver scalable, multi-tiered software applications, systems, platforms or services using modern languages, design patterns, frameworks and technologies. To achieve this, meet stakeholder, gather and document related information, participate design and other technical reviews, participate in strategic planning to deliver best experience for the users of the software applications, systems, platforms or services.A day in the lifeAs a Software Development Engineer in PXT you are responsible to design, architect, develop, test, deploy and deliver scalable, multi-tiered software applications, systems, platforms or services using modern languages, design patterns, frameworks and technologies. To achieve this, meet stakeholder, gather and document related information, participate design and other technical reviews, participate in strategic planning to deliver best experience for the users of the software applications, systems, platforms or services.About the teamTime and Attendance (TAA) supports 1.8MM associates and 100K managers across 13 business lines in 21 countries using Amazon’s homegrown timekeeping system, Amazon Time Plus (AT+), and seven third party (3P) systems, with MyTime (MT) being the largest 3P by population. Scheduling is one of the core pillars of TAA and acts as a bridge between labor planning processes and pay generation. The labor planning process is used by Operations to effectively plan employee schedules and labor. Shift planning not only determines which schedules the site will need, but also the individual workgroups and/or employees needed to meet that demand. Time and Attendance (TAA) track the actual associate work against these schedules to detect worked hour compliance violation and calculate pay.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, WorkSpaces Console/SDK

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Amazon WorkSpaces is a managed desktop computing service in the cloud. Amazon WorkSpaces allows customers to easily provision cloud-based desktops that allow end-users to access the documents, applications and resources they need with the device of their choice, including laptops, iPad, Kindle Fire, Android tablets, and zero clients. With a few clicks in the AWS Management Console, customers can provision a high-quality cloud desktop experience for any number of users at a cost that is highly competitive with traditional desktops and half the cost of most virtual desktop infrastructure (VDI) solutions.If you like to work in massively scalable distributed systems, networking protocols for real time presentation remoting and opportunities to work on multiple client technologies then join our team to help build Amazon's Desktop-As-A-Service offering! We aim to bring a desktop experience to modern form factors (mobile, desktop) with a native experience for end-users, and a simple and cost-effective way to provision and manage these desktops for IT administrators, leveraging world’s largest public cloud! The systems underlying the offering are complex and there are huge opportunities to work at all levels from the front end user experience, to a set of robust platform services, to system level pieces and everything in between.This team is a good fit for you if:· You are sensitive to customer needs and interested in having a firsthand impact on Amazon’s global customer base· You truly care about the business results of what you build, not just the elegance of the technology· You like to solve interesting technology problems· You enjoy collaborating in a diverse team environment· You are a passionate learner and motivated to take on new challenges.· You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer, AGI Info - Web & Knowledge Services

Amazon's AGI Information org is seeking a highly skilled and experienced Software Development Engineer to drive the development of industry-leading Knowledge Graph systems. As a key member of AGI Information Web & Knowledge Services team, you will play a critical role in advancing AI/ML technologies that enable customers to leverage billions of facts stored in knowledge graphs. You will have an opportunity to directly impact the customer experience, design, architecture, and implementation of products that will be used every day by people you know. We're looking for someone passionate about innovating on behalf of customers, who demonstrates strong product ownership and is willing to think in new ways to solve difficult problems.You will have track record of success in delivering new products, solving problems, and learning new technologies quickly. A commitment to teamwork, proactive approach to solving problems, and strong verbal and written communication skills are essential. Creating reliable, scalable, and high-performance products requires technical expertise, understanding of computer science fundamentals, and practical experience building efficient large-scale systems. This person is comfortable delivering quality solutions in a fast-growing environment where priorities may change rapidly.Key job responsibilities- Design and implement high-throughput, cost-effective data pipelines to extract, transform, and load (ETL) data and facts from structured and semi-structured knowledge sources. - Write high quality, well-tested production code in languages like Java and Python. Knowledge of Spark and Scala is a plus.- Work closely with scientists and other engineers to develop state-of-the-art streaming algorithms to process large datasets in real-time, including tasks such as deduplication, topic clustering, and entity resolution. - Build, extend, and maintain an existing codebase while also designing and developing new software components. - Participate in prioritization, estimation, and sprint planning. Work in an Agile/Scrum environment to deliver high quality software against aggressive schedules.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer, Amazon Q

Join Our Trailblazing TeamAmazon Q is looking for a Software Development Engineer. Our product is a cutting-edge generative AI platform set to transform the developer experience. As part of our team, you will contribute to a product that is at the forefront of AI-driven development tools.Your Role: In this role, you will:- Innovate at the Intersection of AI and Software Development: Play a pivotal role in the continuous development of Amazon Q. Your work will directly contribute to advancements in AI-driven development tools.- Leverage Advanced AI Techniques: Utilize and understand machine learning techniques, prompt engineering, and agent-based workflows. Your role will require a blend of research acumen and practical engineering skills.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10014Key job responsibilities- Develop and Enhance AI-Powered Software Tools: Contribute to the development of Amazon Q, ensuring it remains at the forefront of generative AI technology.- Research and Engineering Integration: Apply the latest findings in machine learning and AI to practical software development challenges. Your work will be a blend of research and real-world application.- Collaborate with Cross-Functional Teams: Work alongside a diverse group of professionals, including researchers and scientists, to integrate cutting-edge AI technologies into our software solutions.- Innovate and Implement AI Solutions: Be actively involved in the ideation and implementation of new features, leveraging your understanding of AI and machine learning.- Ensure High-Quality Software Standards: Uphold our high standards in software development, focusing on the reliability, scalability, and performance of our AI-powered tools.About the teamThis role is a unique opportunity to be at the forefront of AI and software development. You will be part of a team that is pioneering the future of developer tools, with the support and resources of Amazon. Your contributions will directly impact the development experience of millions of customers globally.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...