Sr ECAD Application Engineer, Project Kuiper Satellites

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Key job responsibilitiesAs a Senior ECAD Tools Application Engineer, you will be responsible for providing a stable, reliable set of Electrical Computer Aided Design (ECAD) tools and database management for electrical engineering design, layout, and simulation engineers. You will anticipate tool needs, support users, and develop processes to enable to successful and rapid development of a leading-edge low earth orbit satellite constellation.Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration. A day in the lifeOur tools administrators help solve the problems of the day, work to lay the foundation for the future and stay on top of the most current technologies and methods to aid in our tools running at peak performance. Activities will include working with an end user to get their project back on track, creating a proposal and documents for future infrastructure needs to support scalability for the team and tools, automating processes to streamline development, and researching new tools or technologies to increase design rigor and productivity.Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.About the teamThe ECAD team supports the tools and infrastructure for Electrical Engineering, PCB Design, Library Management and the interface to our Enterprise systems including PLM, ERP and our Manufacturing tools.BASIC QUALIFICATIONS- * Bachelor's degree in Computer Science, Electrical,Computer Engineering or related discipline or equivalent experience.- * 5+ years of experience as an Application Engineer for one or more CAD tools such as (Mentor Xpedition, Cadence Allegro, Altium Designer).- * 5+ years of experience with frontend (design tools), and the backend (ECAD library/design database, server infrastructure)- * 5+ years Enterprise Tool administration experience, debugging and solving client and server-side application issues, software installation, configuration, etc.- * 3+ years of developing and documenting engineering processes related to ECAD tools and engineering activities. ...

Sr Financial Analyst, Devices OPD Headcount Team, Devices & Services Finance

Amazon seeks a Senior Finance Analyst to join Amazon Device's OPD Headcount Team. OPD or Operations Product and Development is an inventive research and development group within Amazon Devices where we design and engineer high-profile consumer electronics. It began as Lab126 and was the creator of the best-selling Kindle family of products. Since then the group has produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo.The OPD headcount teams supports headcount and associated expense across the HW, Software, and Operations organizations. This role would partner closely with a broad range of finance and business leaders with designing, developing, and maintaining models and reports to continue driving efficiency and forecast accuracy.This role will allow you to work independently, while also working closely with team and partners to provide the insights they need. The successful candidate will be an intellectually curious individual, highly analytical, and a demonstrated ability to effectively manage financial responsibilities and decision making in a rapidly evolving business. This role has regular interaction with leadership from various product lines and within OPD's leadership and therefore requires strong interpersonal and communication skills.Key job responsibilities* Own reporting for month end, quarter end, and annual processes for employee expense and headcount activity. Work with a variety of data sources and ensure reporting accuracy. * Provide transparency and insights on key financial metrics that impact headcount and employee expense. Create bridges to understand shifts in operational plans and guidance cycles. Add insight on underlying trends in ML/AI model. * Program manage the OPD headcount team’s product development process by ensure teams deliver within SLA and working with business partners and validating estimates. * Innovate on reporting to support OPD HC team’s product development process. * Explore opportunities for automation within reporting. BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of tax, finance or a related analytical field experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience ...

Sr Fire Protection Design TPM, Global Realty - Engineering

Amazon is seeking an experienced Fire Protection Engineer to join our team as Senior Fire Protection Design Manager. This person will own the fire protection design, strategy and initiatives for Amazon's Fulfillment Network across North America (NA) and Latin America (LATAM), and partner with global teams in Europe, Middle East, and Africa (EMEA). The Fire Protection Design Manager will report directly to the North American Global Realty Engineering Manager. This role will be located in office with expected occasional travel.The Senior Fire Protection Design Manager will own the fire protection design, strategy and initiatives while tracking key metrics and performance, function as consulting subject matter expert (SME) to stakeholders. They will build business cases and market building improvements, as well as work across the industry to understand trends and develop scalable technologies. The Senior Fire Protection Design Manager will be responsible for consulting, problem solving, and designing building level fire protection solutions. The ideal candidate will have experience developing solutions for hazardous materials, battery and battery storage systems, and other special hazards.Key job responsibilitiesThe Fire Protection Design Manager will own the fire protection design, strategy and initiatives across North America while tracking key metrics and performance, function as consulting SME to stakeholders, be able to build a business case and market building improvements, and work across the industry to understand trends and develop scalable technologies. The Fire Protection Design manager will also be responsible for consulting, solutioning and designing building level fire protection solutions for internal partners that are running pilots, integrating emerging technologies, hazardous materials, battery and battery storage systems, and other special hazards.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-timeemployees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamGlobal Realty Engineering (GRE) is the single-threaded leader and owner for the Mechanical, Electrical, Plumbing, Fire Protection, Structural (MEPFS) engineering and Enterprise Building Management System (EBMS) standards for all Amazon operations building types. The team also drives sustainability partnerships and is the global leader for third party commissioning standards. The team provides subject matter expertise and design leadership across all regions, businesses, and functions to deliver scalable platform engineering, program development, program management, retrofit project management, template design criteria and template standards. BASIC QUALIFICATIONS- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 5+ years experience working in Fire Protection Engineering and/or Design.- Bachelor's Degree in Engineering, Fire Protection Engineering, Mechanical Engineering, Electrical Engineering or similar ...

Sr Industrial Design Engineer, R2L Design

Amazon is searching for an innovative and solutions-oriented engineering project leader to work on developing, designing and delivering next generation, world-class fulfillment, delivery and transportation systems.Amazon Rural and Rapid Logistics Design team (R2L) is seeking an experienced Industrial Designer to join the Design Engineering team. Our team is supporting the rapid expansion of Rural Delivery and Sub Same Day delivery.In this role, the Design Engineer will drive process engineering, building design, and standardization across our Last Mile delivery network. This individual will be responsible for designing and optimizing the delivery and sortation network, enabling operations processes to meet safety, customer experience, quality, and cost goals. The candidate will have to scope all options ranging from scrappy to automated and provide data to support options. Responsibilities will include creating and maintaining optimal drawings of material handling equipment, work areas, and storage equipment as well as design support for future initiatives. Drawings will require a high level of detail in both plan views as well as corresponding elevation views. A successful candidate will be able to collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time, and simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.Key job responsibilities1. Work with key stakeholders on the criteria for design and expansion2. Develop design and analytical models (excel, simulation etc.) to show feasibility and operational cost of design3. Ability to generate and implement design process with an aim to articulate operational and safety criteria in design development4. Review design and supporting technical documents for approvals5. Review existing designs to identify value engineering opportunities and optimization6. Ability to easily communicate, present and write technical documents/drawings7. Project manage and communicate project with all stakeholders via project management tools (BIM)8. Ability to train and articulate standards across cross functional teams.8. Ability to travel 25% of the timeBASIC QUALIFICATIONS• Bachelor's degree in Engineering or equivalent industrial and operations background• 6+ years of engineering experience in industrial, logistics, distribution, fulfillment, manufacturing, architectural, robotics, production environment• Expert in AutoCAD, REVIT or any other CAD program• Dealing with ambiguity, data analysis and analytical skills• Experience in solution optimization, value engineering, best fit analysis (design and data), process development. ...

Sr Manager, Applied Science

The AI Domains org within the Alexa Conversational Assistants Services (CAS) org is looking for a Senior Applied Scientist with a background in Natural Language Processing, Machine/Deep Learning, and Large Language Models (LLMs). You will be working with a team of applied and research scientists to enhance existing features and explore new possibilities with LLM empowerment. You will own high visibility programs with broad visibility and global impact. You will interact with a cross-functional team of science, product, and engineering leaders.We are looking for Senior Applied Science Manager who will play a key role in the next generation of AI powered Conversational Assistants.Key job responsibilitiesLead and manage a team of applied and research scientists, and language engineers, data linguists responsible for building conversational assistantsCollaborate with cross-functional teams to ensure that Amazon’s AI models are aligned with human preferences.Identify and prioritize research opportunities that have the potential to significantly impact our AI systems.Mentor and guide team members to achieve their career goals and objectives.Communicate research findings and progress to senior leadership and stakeholders.Rapidly experiment and drive productization to deliver customer impactAbout the teamThe AI Domains (AIDo) team's vision is to build world-class AI-based services to improve conversational CX across endpoints, modalities, and locales. Our leading solutions empower Domains and Horizontal CX owners to rapidly scale and optimize their experiences. We are part of the Conversational Assistant Services (CAS) org, the Sciences org that builds and maintains products such as Alexa. We are pioneering Gen AI revolution rapidly iterating to deliver high quality Gen AI enabled customer experience. Come join us to the invent the future for our customers!BASIC QUALIFICATIONS• Masters in Computer Science, Linguistics, or a related field.• 10+ years experience in natural language processing, machine learning, or a related field.• Proven track record of leading and managing science teams that deliver large impact.• Expert knowledge of machine learning algorithms and techniques.• Familiarity with large-scale data processing and storage systems.• Excellent communication and interpersonal skills.• Ability to work in a fast-paced, collaborative environment ...

Sr Manager, Data & Analytics, DSP Analytics

Do you thrive on developing your team to build and leverage best in class data products and solutions to make high-judgement decisions ? Are you looking for a role where you can have a long-term impact on the technology and business? Do you want to play a key role in shaping the future of small business owners in Last Mile delivery? We are looking for an experienced hands-on technical leader to join Lastmile Delivery Service Partner (DSP) Analytics organization. This role will lead team of Business Intelligence Engineers (BIEs) to drive Data & Analytics for DSP Performance measurement and improvements.As a Sr Business and Intelligence manager, this role will guide the data and analytics team to build and maintain data and reporting solutions, manage data infrastructure, develop and improve analytics products, simplify data access and unlock self-service insights. Through tooling, automation, data analysis and statistical modeling , their team will create solutions and feedback loops to continuously measure KPIs and empower Delivery Associates (DAs) and DSPs to improve their and customer’s experience, sentiment and quality.Key job responsibilities* Work with Product and Program managers, org leaders, SDMs, and Tech team members to to build relevant data products and solutions.* Build a team of BIEs, DEs and Data Scientists to create and support datasets, metrics and KPIs to meet DSP business goals.* In partnership with WW DSP Product & Offer and Transportation Experience orgs, develop relevant and defensible metrics and KPIs that drive and track business strategy.* Define and develop data infrastructure, data products , dashboards and visualizations for key metrics and KPIs.* Drive data governance (data integrity, metrics definitions, and single source of truths, accountability and documentation).* Establish strategic partnership with business stakeholders, build team's 1YP/3YP vision and effectively communicate and drive key initiatives.* Recruit, mentor, and lead a high-performing data team, fostering a culture of innovation, collaboration, and professional growth.* Provide guidance, feedback, and performance evaluations to team members, driving their development and success.* Stay updated with the latest technology trends, methodologies, and tools in Analytics, Data Engineering, and Data Science, recommending and implementing technologies that enhance insight capabilities and efficiencies.About the teamWe are the core Amazon DSP data analytics team with the vision to enable data, insights and science driven decision-making. We have exceptionally talented and fun loving team members. In our team, you will have the opportunity to dive deep into complex business and data problems, drive large scale technical solutions and raise the bar for operational excellence. We love to share ideas and learning with each other. We are a relatively new team and do not carry legacy operational burden. We believe in promoting and using ideas to disrupt the status quo.BASIC QUALIFICATIONS- Bachelor's degree- 10+ yrs in Business Intelligence, Data Science, Data Engineering or Software Engineering role.- 5+ years of experience hiring and leading a Data, BI or Science teams.- Experience leading and influencing the data and BI strategy for their organization.- Experience owning/driving roadmap strategy and definitions.- Experience with feature delivery and tradeoffs of a product.- Experience driving and contributing to engineering, technology and data product strategy decisions.- Experience with SQL, Scripting/Programming (Python, R).- 2+ years’ experience with Tableau, Looker or similar BI Reporting Platform.- Experience with data modeling, warehousing and building ETL pipelines.- Analytical and quantitative skills; experience using data and metrics to test and confirm assumptions, and measure success.- Proven ability to identify, analyze, and solve ambiguous problems with an extreme attention to detail. ...

Sr Manager, Research Science, SCOT AIM Planning

Do you want to work on a team where you are encouraged to build and have the autonomy to push boundaries? Invention has become second nature at Amazon, and the pace of innovation is only accelerating with breadth of our businesses expanding. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new products, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.The AIM, Planning team within SCOT comprises of S&OP, Inventory Prediction and Entitlement and Long-Term Capacity and Topology Planning. The team's charter is broad and complex and aimed at optimizing the utilization of fulfillment facilities and resources by accurately predicting demand and inventory efficiency measures while reducing stockouts and excess inventory costs across planning horizons, from short-term (within 13 weeks) to the long-term (13 weeks to 5 years). The team's north star is to be the reliable, single source of truth for inventory units and cube demand at granularities ranging from an FC’s bins to overall network level, and across planning horizons as close as next week to as far out as 3-5 years. To get there, we enhance or re-develop models and mechanisms where existing ones fail to account for structural shifts in supply chains, buying programs, or customer behaviors. We create new systems where science-based recommendations are currently lacking and being replaced by heuristics and offline human goal-seeking approaches. We strive to completely eliminate non-scientific interventions in our forecast guidance and capacity recommendations, and replace them with a system-driven outlook to uncover underlying root causes when departing from SCOT plans and recommendations. We institute authoritative and economics-based framework missing today to drive inventory efficiency measures for Retail buying programs (short/long-lead buys) and FBA plans that solve for capacity constraints in the most economical manner across horizons.This is a unique, high visibility opportunity for a senior science leader someone who wants to have business impact, dive deep into large-scale economic problems, enable measurable actions on the Consumer economy, and work closely with product managers, engineers, other scientists and economists. We are a Day 1 team, with a charter to be disruptive through the use of ML and bridge the Science and Engineering gaps that exist today.A day in the lifeIn this pivotal role, you will be a technical leader in operations research or machine learning, with significant scope, impact, and visibility. Your solutions have the potential to drive billions of dollars in impact for Amazon's supply chain globally. As a senior scientist manager on the team, you will engage in every facet of the process—from idea generation, business analysis and scientific research to development and deployment of advanced models—granting you a profound sense of ownership. From day one, you will collaborate with experienced scientists, engineers, and product managers who are passionate about their work. Moreover, you will collaborate with Amazon's broader decision and research science community, enriching your perspective and mentoring fellow engineers and scientists. The successful candidate will have the strong expertise in applying operations research methodologies to address a wide variety of supply chain problems. You will strive for simplicity, demonstrate judgment backed by mathematical rigor, as you continually seek opportunities to innovate, build, and deliver. Entrepreneurial spirit, adaptability to diverse roles, and agility in a fast-paced, high-energy, highly collaborative environment are essential.BASIC QUALIFICATIONS- - Ph.D. in Operations Research, Machine Learning, Statistics, Computer Science, Applied Mathematics, Operations Management, Industrial Engineering, Economics or a related field.- - 7+ years of experience in solving complex problems in the area of operations research, statistics or machine learning, as well as in developing strategies for large-scale supply chain, transportation and logistic networks.- - Ability to perform quantitative, economic, and numerical analyses of large-scale systems under uncertainty using statistical and optimization tools such as Python, R and XPRESS to determine solution strategies for complex decision-making problems.- - Fluency in using mathematical optimization or machine learning, including algorithm design, continuous and discrete optimization, stochastic analysis, supervised and unsupervised machine learning methods, and deep learning, to develop solution methods to be used by in-house decision support tools and software.- - Proficiency working with Python, SQL and/or C/C++.- - Excellent written and verbal communication skills while addressing both technical and business people, ability to speak at a level appropriate for the audience, and skills to present business cases, and document models, analyses, and results to influence important decisions. ...

Sr Mgr, NALA Manufacturing Ops, AWS Infrastructure Services - Supply Chain

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’s Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!AWS Supply Chain is seeking a highly effective candidate to design and implement innovative solutions that deliver the best operating and lowest cost infrastructure in the world. This individual will manage the relationship with one or more of AWS’s most strategic server development and manufacturing partners. As the commercial head of this relationship, you own cost, performance, contracting and strategy. You will influence and partner with cross functional teams including hardware engineering, supply chain, quality, lifecycle management, operations, compliance and sustainability.A successful candidate will combine a strong knowledge of supply chains with a proven ability to manage complex negotiations, program manage cross-functional teams and effectively operate at all levels of the organization, including to senior executives.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesLead and orchestrate the end-to-end strategic partnership with suppliers providing critical design, development, manufacturing, and integration services for AWS servers and server rack integration. As Sr. Manager for U.S. West Manufacturing, you will lead and scale your team members to help drive holistic supplier performance optimization across cost, quality, capacity, delivery, compliance, sustainability, and overarching supply strategy. This role requires exceptional leadership in negotiating and executing complex, high-value supplier agreements and contracts, collaborating with cross-functional teams to steer RFPs, evaluate responses, and align on business awards that propel AWS's technological edge.You will spearhead the development and implementation of innovative sourcing strategies that not only meet but exceed AWS's ambitious cost objectives through in-depth analysis of cost drivers and bill of materials. Your expertise will be crucial in identifying and leveraging emerging industry trends to shape supplier product roadmaps that align with AWS's long-term technical vision and manufacturing initiatives.As a trusted advisor to senior leadership, you will craft compelling data-driven narratives and presentations that inform strategic decision-making, highlighting business status, risks, and opportunities. Your role extends to managing high-stakes vendor escalations, providing executive-level updates, and conducting comprehensive business reviews focused on procurement excellence and supply chain resilience.This position demands a visionary leader capable of balancing tactical execution with strategic foresight, driving transformational change in AWS's supplier ecosystem while fostering sustainable, mutually beneficial partnerships. Your impact will be pivotal in maintaining AWS's position as the world's leading cloud platform provider.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Degree in Supply Chain Management, Business Administration, Engineering, Finance, or a related technical or quantitative field. - 8 to10+ years of experience in strategic sourcing and hardware manufacturing, with at least 3-5 years in a leadership role.- Demonstrated experience in managing and developing high-performing teams, including mentoring junior staff and collaborating with cross-functional leadership.- Extensive experience in negotiating and managing multi-million dollar contracts and strategic partnerships at the executive level. ...

Sr Mgr, Product Manager Tech, Ops Tech Solutions (OTS)

Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.Sr. Manager, Product Manager - Technical will be responsible for owning the technical roadmap for key technology initiatives for OTS Delivery. This includes the implementation and enhancement of ServiceNow platform, development of multiple hardware and software systems that enable fulfillment operations to maintain hardware assets and devices, and the development of operational facing tools that support fulfillment productivity. This leader will work closely with business stakeholders to align technology solutions to support the organization's strategic objectives around improving operational efficiency, customer experience, and cost optimization.Key job responsibilities-Building, leading and influencing high-functional product management teams.-Defining product strategy that achieves strong customer value and business outcomes-Working with developers and architects to build scalable and highly reliant systems-Using marketing, product, and business knowledge to inform decisions and communicate effectively with and influence internal teams-Problem solving using analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions-Motivating the team to drive wider organization goals-Build best practices for product management -Position requires Travel up to 25 %.A day in the lifeWhile each day may differ a bit, you will always learn something new, innovate and delight our customers, and grow. You will be their primary advocate and define the best possible experience for them, while also adding business value. This could mean defining a product vision, writing PRFAQ documents, partnering with engineers to determine the best way to deliver value to customers, or identifying ways to delight our customers by addressing customer feedback. You will work with our internal partners (e.g. engineering) to make product decisions, and with our external partners (hardware, go to market, etc) to launch products.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOps Tech Solutions Team values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years Product Management experience including 5+ years of building and leading high performing teams- Domain expertise in one or more platform technologies such as APIs, or AI and system design concepts.- Experience with ServiceNow, data platforms, developer platforms, or API platforms- Proven track record of driving adoption of products and services- Market expertise in one or more of ServiceNow’s business domains such IT Service Management (ITSM), Strategic Portfolio Management (SPM), GenAI, and Field Service Management (FSM)- Prioritization skills and the discipline to focus on high impact activities- Executive presence, written and oral communication skills- Demonstrated experience in gathering, defining and effectively capturing product requirements and transforming them into an actionable product roadmap- Deep curiosity about customer needs, as well as a track record in building strong customer relationships and delivering customer-centric solutions- Proven situational leadership skills and the ability to motivate and generate enthusiasm with individuals across all levels of the organization.- Ability to handle multiple priorities with a high degree of flexibility and accountability in a constantly fast-evolving environment.- Ability to build and articulate a vision and translate it into an executable strategy, leading with data and insights. Skilled thought-leader, confident and successful at influencing others to act.- Demonstrate a keen understanding of business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth.- -Ability to thrive in demanding, intellectually charged environments, has strong convictions and can win credibility and contribute across the breadth of a business and its senior management team. ...

Sr PM, GRS SMS Implementation, Global Road Safety Risk Management

We are seeking a self-starter to join the Global Road Safety team as a Senior Program Manager within the global Safety Management System (DriveSMS) implementation program. This role is responsible to the accountable executive for providing guidance and direction for the planning, implementation and operation of the organization’s safety management system (SMS). The Program Manager provides SMS-related services to the certificated, non-certificated and third-party areas of the organization that are included in the SMS and may have delegated responsibilities on behalf of persons holding positions. This role requires scoping large projects, managing project timelines, identifying safety gaps, and communicating to senior management on safety risks. Cross-team coordination, project management, executive presentation skills, a penchant for process improvement, and a proven history of delivering results are essential for success. A bias for action and comfort in dealing with ambiguity are a must. Often times it will not be clear how we will reach our end goal; you will be expected to help carve a path by taking risks and be willing to try new things, fail fast then iterate. Strong analytics and safety experience will be valued in an applicant. Key job responsibilities• Executing the implementation and operation of the safety management system• Collecting and analyzing safety information in a timely manner• Administering any safety-related surveys• Monitoring and evaluating the results of corrective actions• Ensuring that risk assessments are conducted when applicable• Monitoring the industry for safety concerns that could affect the organization• Ensuring safety-related information, including organizational goals and objectives, are made available to stakeholders and leadership through established communication processes• Continuous process improvement; use the right metrics to measure policy quality and opportunities. Look around corners and anticipate safety challenges/obstacles the business could face and proactively developing a plan to address.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Experience working cross functionally with tech and non-tech teams- Experience defining program requirements and using data and metrics to determine improvements- Experience implementing repeatable processes and driving automation or standardization- Experience implementing an organizational Safety Management System (SMS) ...

Sr Principal Applied Scientist, Last Mile Technology - Routing & Planning Science

The Last Mile (LM) Science organization serves two primary functions: (1) maintaining and enhancing the components which provide the essential intelligence in nearly every LM system, and (2) creating the science which will enable the continued growth of Amazon in the future. The systems used on a daily basis by the Last Mile to deliver packages from the station to the customer’s doorstep contains embedded models developed by the science team, or relies on inputs derived from these models. These models determine how efficiently Amazon can serve its customers and at what cost. The models developed by the Last Mile science team cover every aspect of the delivery process, including service area planning, network capacity management, resource scheduling, sortation and route planning, driver route assignment for optimal performance, and managing any on-road exceptions. These models are applied across multiple programs such as Amazon Logistics (AMZL), Fresh and Whole Foods, AMXL (Heavy & Bulky), Ship with Amazon (SWA), and more. Additionally, they support three delivery channels, namely Delivery Service Partner (DSP), Amazon Flex, and Hub Delivery Partner, and operate in 21 countries using different transportation modes, including driving, walking, and biking. While continually improving the existing operations, the science team must also be at the forefront of defining the future direction for Amazon. Amazon must constantly innovate new ways of servicing our customer better and faster, and improving the experience of delivery associates. Science has a key role in this respect and must be pushing the boundaries to develop more efficient ways of utilizing our existing capacity and resources as well as creating new means of delivery. This include alternative ways of planning routes which can be more efficiently executed by walkers for instance, defining delivery channel topology and partitioning the volume across those channels, or leveraging local knowledge through hyper local delivery channels or empowering route designers to define delivery sequences for complex addresses. This is the type of innovation and continual improvement required to grow the business from delivering 10B packages in 2023 to a projected 15B in 2028. The Senior Principal Applied Scientist for LM is responsible for providing scientific strategy and vision to guide the direction of the research, influence the business leadership using data-driven analysis, deliver key initiatives across the science organization, and provide leadership to the other scientists. This role tackles the most challenging scientific problems to address complex business needs in the last mile delivery space. These problems are complex due to their scale and real-time nature, which often require combining approaches (i.e., optimization, machine learning, foundational models, heuristics) and techniques from multiple scientific disciplines. Additionally, modeling real-world problems can be difficult, and interpreting the results in a way that influences key stakeholders' decision-making processes adds another layer of complexity.The Senior Principal Applied Scientist drives the research strategy and deliverables which determines the long-term health and success of our business. This requires a full understanding of the business and the needs of our customers as well as a deep knowledge of the science and how it can be applied to balance the customer and driver experience against the long-term sustainability of the operations and the need for the organization to reduce costs through increased efficiency. In addition to the scientific aspects of the role, the Senior Principal Applied Scientist plays a crucial role in applying a scientific lens to the business decisions made within the last mile to ensures that the right tradeoffs are being made.The Senior Principal Applied Scientist plays a crucial role in influencing directors and VPs and providing clarity to complex and contentious debates in areas that require one-way decisions. Their goal is to evangelize changes in mental models and drive multi-year research and development investments. The individual in this role generates cutting-edge ideas that form a strong pipeline of innovation, which can take between 1-3 years to identify, productize, and scale. When these ideas are successfully scaled, they create a large uplift for the business. The Senior Principal Applied Scientist additionally looks for and drives ideas and strategic opportunities across other Transportation orgs. The Senior Principal Applied Scientist is expected to publish regularly in internal and external conferences and apply for patents to establish influence within the scientific community.BASIC QUALIFICATIONSBasic Qualifications• Ph.D. in Artificial Intelligence, Computer Science, Machine Learning, Physics, Statistics, Applied Math or Operations Research• 15 or more years applying deep learning, machine learning or statistical models to solving real-world problems in the industry• Proficiency in C/C++, Java or Python• Outstanding written and verbal communication skills• Experience with guiding R&D strategy at an organization• 10+ Publications in top peer-reviewed statistics, ML, OR, or applied math journals ...

Sr Product Manager - Tech, Direct Fulfillment

Amazon’s Direct Fulfillment (DF) team is looking for a Sr Product Manager-Tech to conceptualize, articulate, and develop state of the art technology to improve the customer experience and drive growth in our channel. Direct Fulfillment is part of Amazon’s Supply Chain Optimization Technology (SCOT) organization. Our innovations get customers the products they want, at the right price, faster than anyone else. We build the technology that makes the magic of Amazon happen for hundreds of millions of customers around the world.We are looking for a Sr. Product Manager - Tech to work on DF's performance management initiatives focused around improving customer promise and delivery experience. This PM role is responsible for the functioning and enhancements of multiple existing and new DF systems, and defines the business requirements and collaborates with science, tech and DF operations team. The successful candidate will have strong written and verbal communication skills and excel in delivering product updates that summarize product launches and results, and support needed from partner teams to drive to goals.This is a highly visible role that requires interaction and partnership with multiple functions within Direct Fulfillment, including Operations, Technology, and Data Science and across Amazon teamsAbout the teamDirect Fulfillment (dropship) provides Amazon customers the broadest in-stock selection, at the quality and speed of delivery they have come to expect from Amazon. Direct Fulfillment allows Amazon to fulfill customer orders directly from our vendor’s warehouse, and is one of the fastest growing supply channels at Amazon. Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scotBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of end to end product delivery experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr Product Manager-Technical, Amazon Finance Technology

Imagine being at the forefront of revolutionizing the tax industry with innovative technologies. As a Product Manager – Technical in the FinTech Tax Technology team, you will have the opportunity to shape the future of tax products and solutions that empower businesses and individuals to navigate the ever-evolving landscape of tax regulations and compliance requirements.In this pivotal role, you will be responsible for driving the product strategy, technical roadmap, and delivery of our innovative tax product suite. You will work closely with cross-functional teams, including engineering, design, and subject matter experts, to translate complex tax requirements into robust, scalable, and secure software solutions and ensure our products meet the evolving needs of our customers and comply with complex tax regulations.Join our team and be part of a dynamic, forward-thinking organization that values excellence, collaboration, and a passion for leveraging technology to simplify the complexities of tax.Key job responsibilities• Define product strategy, roadmap, and vision for tax product portfolio• Capture and translate complex tax requirements, regulations, and customer needs into technical specifications, user stories, and innovative user experiences• Drive alignment across cross-functional teams on product feature, business, and strategies• Manage end-to-end product development lifecycle• Build, maintain, and communicate comprehensive product launch plans, tracking deliverables, milestones, risks, and bottlenecks• Own customer engagement and communication for product updates• Establish KPIs, identify gaps, and drive continuous improvement of product performancAbout the teamThe Finance Technology Tax team builds technology to support Amazon’s global tax teams (our customers). Our customers need to ensure that Amazon is compliant with the increasingly complex tax regulations. We build systems to enable our customers to perform tax functions including, calculations, payments, filing, tax audits, and recovery at the scale demanded by Amazon’s business operations. We prioritize solutions based on our ability to deliver exponential value in the following four dimensions: 1) supporting business growth while reducing cost to serve 2) ensuring compliance and reducing risk 3) improving customer experience, and 4) providing accurate, complete, and timely data. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr Product Manager, DSP Speed and Platform, DSP Tech

Ever wonder how you can increase Amazon’s delivery speed as well as improve the lives of thousands of Amazon Delivery Service Partners (DSPs) and their drivers around the world? Then come join a team that builds technology products to continue raising the bar on DSP performance as well as the overall technology platform DSPs use to run their businesses. Amazon’s DSP Tech team is looking for a seasoned product manager to build the vision and software to ensure DSPs have the best experience at Amazon. As a Product Manager on the team, you will expand an innovative suite of DSP-facing products for thousands of small businesses to manage how they deliver packages safely and accurately, which ultimately drives their revenue. Your software products will simplify the DSP's day-to-day management to ensure delivery drivers have a safe and productive journey every day and throughout their Amazon careers. As part of the broader Last Mile Team at Amazon, you will have a direct and lasting impact on one of the largest delivery networks in the world.Key job responsibilitiesYou will be responsible for all parts of the product journey, starting with understanding customer needs through key feedback mechanisms. Based on your research, you will build a compelling vision and roadmap through prioritization decisions that are well-reasoned and customer-oriented. You will collaborate tightly and artfully negotiate tradeoffs with internal business partners, while communicating efficiently and effectively through superb verbal/written skills. You will promote a cutting-edge product process by designing scalable technical solutions to solve pain points for DSPs. Critical to your success will be partnering with technical teams by bringing crisp, clear requirements to engineers and fully engaging in technical discussions. After launching products, you will measure impact through product experimentation and data analysis. Along the way, you will anticipate and solve problems typical of a fast-paced environment, maintain stakeholder alignment, pay attention to details, and demonstrate end-to-end ownershipAs a seasoned product manager, you will add structure to ambiguity by maturely driving clarity while exercising good judgement. You will balance strategic execution with the ability to roll up your sleeves to get the job done. There will be times that you need to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Last, but not least, in this role you will lead by example to shape the culture and morale of a diverse and growing team.About the teamTo apply to the role per the internal transfers guidelines, please reach out to the hiring manager for an informational through the "REQUEST INFORMATIONAL" button on the job page.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Sr Product Marketing Manager, Amazon Freight Partner

Would you like to be part of a team focused on driving innovation in the transportation industry, while working to empower small business entrepreneurs, and contribute to Amazon’s sustainability goals? If you have strong customer focus, great instincts for navigating complex and ambiguous situations, and a passion for developing marketing strategies and compelling messaging and communications, you may be a great fit for the Sr. Product Marketing Manager role within Amazon Freight Partner (AFP). The AFP program enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, ability to hire from their local communities, and long-term business growth potential. As a key member of the marketing team, you will build go-to-market (GTM) plans, marketing strategies, and program and product messaging for key launches for AFP owners and their drivers. You will dive deep to fully understand the audience and product offering, develop segmentation, and build GTM plans to drive adoption and engage your customer segment. You’ll create product positioning, key benefits, and customer-facing messaging. You will work across channel marketing, customer engagement teams, product and program owners, and other business teams to prioritize and design new marketing strategies and crisp and compelling communications that are informed by customer data and insights. This role owns building mechanisms and working models across teams and will require the ability to influence others. This role uses inputs from customer insights and data to influence the product and program roadmap. You will need to both think strategically to build your marketing plans and work tactically to execute them. Key job responsibilities• Define the marketing plan and tactics to achieve business objectives for product, program, and service launches, new features, and operational updates• Create the product narrative and write messaging to accelerate adoption and momentum; successfully bring innovative and category-defining products to market• Strategize and execute proactive multi-channel messaging and communications that will bring clarity and transparency to large scale operational changes• Create, develop, and implement content for in-person events• Work cross-functionally with teams in marketing, product, program management, PR, and other business teams• Provide messaging feedback on campaigns, creative assets, and other customer-facing initiatives• Advocate for the customer, distill market feedback across regions and categories into market intelligence that informs various• internal stakeholders and influences product roadmap and business decisions• Inspect performance metrics and create programs and mechanisms to drive results across the full customer lifecycle including monitoring and measuring the effectiveness of communication• Drive storytelling efforts and communication campaigns to both solve business needs, including written communication executive messaging, info graphics, newsletters, and video• Identify opportunities to build scalable mechanisms such as messaging guidelines and communications playbooksBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

Sr Product Marketing Manager, FBA Inventory Optimization

Are you an experienced Product Marketing Manager with a proven track record in successfully managing multiple projects within a fast paced and dynamic environment? Do you strive in working on new and innovative ideas and programs? If you do, then the Fulfillment by Amazon (FBA) Inventory Optimization team is looking for you.The FBA Inventory Optimization team plays a critical role in helping Sellers optimize their inventory in the Amazon Fulfillment network (AFN). Within the broader team, our group specializes in building solutions that enable FBA Sellers to improve the sell-through and value of their excess inventory. We are seeking a passionate, world-class leader to drive the go to market strategy for Amazon Outlet, which aims to offer the largest selection of trust-worthy high discount products to bargain seeking consumers throughout their shopping journey on Amazon and to create the most cost-effective, easy to use channel for FBA Sellers to sell-through their excess inventory within AFN.Key job responsibilitiesThis role will direct the strategic execution of team priorities, including defining the brand strategy, value proposition, and customer segmentation. In this role, you will work with marketing channel owners to develop engaging go to market strategies and execute marketing campaigns to drive awareness of our Outlet program with selling partners and to drive traffic to our Outlet store with consumers. This role requires a highly resourceful, self-driven individual with the ability to partner with and collaborate effectively with multiple groups within Amazon. This individual will have a high level of comfort navigating ambiguity, the ability to investigate complex challenges, and can effectively influence cross-functional stakeholders. This role requires working backwards from our customers, applying innovative thinking, and diving deep to identify opportunities and deliver solutions.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

Sr Program Manager - Automation, Global Engineering Services Sustainability and Automation

Amazon is a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. The Global Engineering Services Sustainability and Automation team is seeking a dynamic, organized self-starter to lead ongoing development initiatives for Amazon’s award winning Collision Avoidance Program and integration autonomously guided vehicles for the growing fleet of Powered Industrial Truck (PIT) and related technologies for the world-wide Fulfillment Center network. ESSENTIAL DUTIES & RESPONSIBILITIES: - Manage the long term roadmap of feature development and bug fixes- Facilitate the integration of new autonomous vehicle products into the Amazon PIT saftey ecosystem - Lead the Amazon response to quality issues and incidents. - Manage vendor relationships, drive performance improvements, and short/long term goals. - Rapidly engage and understand complex technical systems, providing sharp root cause analysis to issue resolution - Create and drive imitative updates to Senior Leadership, planning, and execution teams - Inputs and support on better Project Management tools and processesA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Sr Program Manager, Employee Experience, Amazon Fulfillment Technologies (AFT)

Amazon Fulfillment Technology is seeking a Sr. Program Manager - Employee Experience to partner on business strategy and goals related to employee experience. In this role, the Sr. Program Manager will use their skills to work both across the business and HR to help leaders develop and rollout innovative and impactful inclusion and employee experience plans. The Sr. Program Manager will partner with the business and HR leadership to assess organizational health, identifying opportunities, and aligning impactful solutions. This individual will also partner with HR partners, to scale the adoption of organizational programs. They will measure and communicate results against committed actions, so that we can ensure meaningful and measurable progress towards employee experience and business goals.This role will plan, execute, and deliver work product in multiple formats including mechanisms and frameworks, self-service tools, in-person development activities, presentations and specific consultation based on leader need. Just as importantly, at times, the Sr. Program Manager will help track and communicate results at the senior executive leadership level. Ability to analyze quantitative and qualitative data, assess risks, anticipate bottlenecks, address partner concerns, make tradeoffs, and balance the business needs as they implement programs is critical.It is essential that the Sr. Program Manager is a strategic thinker who can roll up their sleeves and implement at the same time. This role requires the ability to be a thought leader, interpret data into trends that are easily digestible in written form, educate and influence a team of passionate and engaged senior leaders, and the ability to translate strategies or prior practices into practical and actionable solutions that meet business needs.Key job responsibilitiesDrive Employee Experience strategy and initiatives, leverage mechanisms to regularly update the business leaders on progress and business impact;Build employee experience plans aligned and in support of our business plans; develop goals and strategies;Implement and scale initiatives globally across large, diverse, and multifunctional organizations;Provide consultations to PXT (HR) Business Partners and senior leaders to develop appropriate reports, metrics and research;Maintain employee data integrity;Partner with the PXT team to develop mechanisms that foster a more inclusive environment;Establish alignment and partnership with the PXT Business Partners and Recruiting Teams; Earn trust across a range of levels and disciplines to establish yourself and the team as a trusted SME with business partners and HR teams;Be an active partner and advisor to DEI community teams and affinity groups;Partner with Central IXT teams to share and identify best practices, leverage effective tools from across Amazon and deploy them in a way that is meaningful to business partners;A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 7+ years of experience working in an HR or business function.- 3+ years of relevant employee engagement and/or DEI experience. ...

Sr Program Manager, Relay Fleet Tech

Amazon is building the next generation of hardware and software products to support our global transportation network. The Relay Fleet Tech team owns hardware and software products for telematics, asset management and maintenance, visibility, and reusables for Middle Mile. Our primary customers are carriers, fleet operations, planning and optimization, sort-tech, and loss prevention teams. If you get excited about solving complex and impactful problems at scale, this role is for you. Our team is looking for a talented, motivated, and self-directed Senior Program Manager to join our team. As a Senior Program Manager, you will support product and operational needs and continuous improvement of hardware and software technology and products. The role requires broad technical, business, and operational knowledge in hardware product development, certification and qualification, solution operation, and vendor and partner engagement. It requires an aptitude for working with cutting-edge technology and a passion for finding creative solutions to delight our customers, internally and externally. As an ideal candidate, you will need a background in program management or product management of technology products or programs, demonstrated cross-functional leadership, and experience working with a diverse set of customers. You possess the ability to synthesize customer pain points, develop requirements, build project plans, drive decision making, and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role is inherently cross-functional—you will work closely with engineering, business, finance, and executive teams to bring products to market. This job requires exceptional communication skills and having the ability to work independently in a high-pressure environment with all levels of leadership, and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient at solving complex challenges, communicating persuasively and with a strong bias to get things done and deliver results.Key job responsibilitiesProgram Management- Manage and oversee various cross-functional hardware and software launches and programs, ensuring successful delivery.- Develop and refine detailed program strategies and milestone trackers in collaboration with product teams, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Develop collaboration with internal and external stakeholders to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.Data and reporting- Develop, implement, and oversee program metrics and hardware installation reporting for the programs, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Proven experience launching and/or leading programs ...

Sr SAP FICO Product Manager, Project Kuiper Finance

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.It’s Day 1 for Amazon’s next billion dollar business and we are looking for a Sr SAP FICO Product Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.As the FI & CO expert, possess both the functional & technical background and that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem-solving situations requiring an understanding of business process and SAP configuration expertise. And able to design solutions, enhance and production support. Work closely with other SAP functional while designing and/or enhancement and support of these systems which is critical for scalability and cost-effective manufacturing of satellites and ground gateway terminals. To be successful you need to be highly motivated, detail oriented and effective communicator.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities- Manage a portfolio of projects related to SAP Finance and Controlling (FICO) module from design to deployment including integration with Amazon Corporate systems.- Build deployment project plans and manage risks impacting successful delivery.- Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate and build Proof of Concepts (POCs) to ensure proposed solution can meet business requirements using SAP S/4.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Apply strong knowledge of the business processes for designing, developing, and testing SAP S/4 HANA ERP functionality, which includes expertise in general ledger, accounts payable, project system, cost center accounting, product cost controlling and profit center accounting.- Configure SAP S/4 HANA FICO to meet business requirements, including connection points with PP, MM, PS, & SD and other modules and implementation of SAP best practices.- Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.- Expertise and in-depth knowledge of Make-to-Order & Order-to-Cash processes.- Experience with SAP Material Actual Costing and Project Billing systems.- Solid organizational skills along with an aptitude for information technology.A day in the lifeCollaborate with other functional teams BASIC QUALIFICATIONS- Bachelor’s degree in Finance, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedules.- 5+ years’ experience working as a functional lead with SAP S4 HANA FICO modules (GL, AP , AR & Costing).- 5+ years’ experience in configuring SAP S/4 HANA FICO to meet business requirements, including integrations with PP, MM, SD, and other modules.- 5+ years of experience in finance, supply chain, consulting or operations role with proven experience in leading process and systems transformation initiatives. ...