Sr Program Manager, Employee Experience, Amazon Fulfillment Technologies (AFT)

Amazon Fulfillment Technology is seeking a Sr. Program Manager - Employee Experience to partner on business strategy and goals related to employee experience. In this role, the Sr. Program Manager will use their skills to work both across the business and HR to help leaders develop and rollout innovative and impactful inclusion and employee experience plans. The Sr. Program Manager will partner with the business and HR leadership to assess organizational health, identifying opportunities, and aligning impactful solutions. This individual will also partner with HR partners, to scale the adoption of organizational programs. They will measure and communicate results against committed actions, so that we can ensure meaningful and measurable progress towards employee experience and business goals.This role will plan, execute, and deliver work product in multiple formats including mechanisms and frameworks, self-service tools, in-person development activities, presentations and specific consultation based on leader need. Just as importantly, at times, the Sr. Program Manager will help track and communicate results at the senior executive leadership level. Ability to analyze quantitative and qualitative data, assess risks, anticipate bottlenecks, address partner concerns, make tradeoffs, and balance the business needs as they implement programs is critical.It is essential that the Sr. Program Manager is a strategic thinker who can roll up their sleeves and implement at the same time. This role requires the ability to be a thought leader, interpret data into trends that are easily digestible in written form, educate and influence a team of passionate and engaged senior leaders, and the ability to translate strategies or prior practices into practical and actionable solutions that meet business needs.Key job responsibilitiesDrive Employee Experience strategy and initiatives, leverage mechanisms to regularly update the business leaders on progress and business impact;Build employee experience plans aligned and in support of our business plans; develop goals and strategies;Implement and scale initiatives globally across large, diverse, and multifunctional organizations;Provide consultations to PXT (HR) Business Partners and senior leaders to develop appropriate reports, metrics and research;Maintain employee data integrity;Partner with the PXT team to develop mechanisms that foster a more inclusive environment;Establish alignment and partnership with the PXT Business Partners and Recruiting Teams; Earn trust across a range of levels and disciplines to establish yourself and the team as a trusted SME with business partners and HR teams;Be an active partner and advisor to DEI community teams and affinity groups;Partner with Central IXT teams to share and identify best practices, leverage effective tools from across Amazon and deploy them in a way that is meaningful to business partners;A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 7+ years of experience working in an HR or business function.- 3+ years of relevant employee engagement and/or DEI experience. ...

Sr Program Manager, Relay Fleet Tech

Amazon is building the next generation of hardware and software products to support our global transportation network. The Relay Fleet Tech team owns hardware and software products for telematics, asset management and maintenance, visibility, and reusables for Middle Mile. Our primary customers are carriers, fleet operations, planning and optimization, sort-tech, and loss prevention teams. If you get excited about solving complex and impactful problems at scale, this role is for you. Our team is looking for a talented, motivated, and self-directed Senior Program Manager to join our team. As a Senior Program Manager, you will support product and operational needs and continuous improvement of hardware and software technology and products. The role requires broad technical, business, and operational knowledge in hardware product development, certification and qualification, solution operation, and vendor and partner engagement. It requires an aptitude for working with cutting-edge technology and a passion for finding creative solutions to delight our customers, internally and externally. As an ideal candidate, you will need a background in program management or product management of technology products or programs, demonstrated cross-functional leadership, and experience working with a diverse set of customers. You possess the ability to synthesize customer pain points, develop requirements, build project plans, drive decision making, and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role is inherently cross-functional—you will work closely with engineering, business, finance, and executive teams to bring products to market. This job requires exceptional communication skills and having the ability to work independently in a high-pressure environment with all levels of leadership, and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient at solving complex challenges, communicating persuasively and with a strong bias to get things done and deliver results.Key job responsibilitiesProgram Management- Manage and oversee various cross-functional hardware and software launches and programs, ensuring successful delivery.- Develop and refine detailed program strategies and milestone trackers in collaboration with product teams, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Develop collaboration with internal and external stakeholders to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.Data and reporting- Develop, implement, and oversee program metrics and hardware installation reporting for the programs, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Proven experience launching and/or leading programs ...

Sr SAP FICO Product Manager, Project Kuiper Finance

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.It’s Day 1 for Amazon’s next billion dollar business and we are looking for a Sr SAP FICO Product Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.As the FI & CO expert, possess both the functional & technical background and that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem-solving situations requiring an understanding of business process and SAP configuration expertise. And able to design solutions, enhance and production support. Work closely with other SAP functional while designing and/or enhancement and support of these systems which is critical for scalability and cost-effective manufacturing of satellites and ground gateway terminals. To be successful you need to be highly motivated, detail oriented and effective communicator.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities- Manage a portfolio of projects related to SAP Finance and Controlling (FICO) module from design to deployment including integration with Amazon Corporate systems.- Build deployment project plans and manage risks impacting successful delivery.- Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate and build Proof of Concepts (POCs) to ensure proposed solution can meet business requirements using SAP S/4.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Apply strong knowledge of the business processes for designing, developing, and testing SAP S/4 HANA ERP functionality, which includes expertise in general ledger, accounts payable, project system, cost center accounting, product cost controlling and profit center accounting.- Configure SAP S/4 HANA FICO to meet business requirements, including connection points with PP, MM, PS, & SD and other modules and implementation of SAP best practices.- Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.- Expertise and in-depth knowledge of Make-to-Order & Order-to-Cash processes.- Experience with SAP Material Actual Costing and Project Billing systems.- Solid organizational skills along with an aptitude for information technology.A day in the lifeCollaborate with other functional teams BASIC QUALIFICATIONS- Bachelor’s degree in Finance, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedules.- 5+ years’ experience working as a functional lead with SAP S4 HANA FICO modules (GL, AP , AR & Costing).- 5+ years’ experience in configuring SAP S/4 HANA FICO to meet business requirements, including integrations with PP, MM, SD, and other modules.- 5+ years of experience in finance, supply chain, consulting or operations role with proven experience in leading process and systems transformation initiatives. ...

Sr SAP Manufacturing Developer, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Enterprise Applications is seeking for a Sr SAP Manufacturing Developer. As the SAP Manufacturing Integration & Intelligence (SAP MII) developer, you will manage the design, development and implementation of SAP MII projects connected to Enterprise Systems that allow for the rapid development and production of Space Hardware. The implementation of these systems are critical to scalability and cost effective business operations. We are looking for candidates who thrive in a fast-paced, start-up like environment. To be successful you need to be highly motivated and detail oriented while showing highest standards of execution.You will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Review program codes and correct MII program errors. Maintain and update existing program codes as needed. Develop technical specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.Key job responsibilities• Build SAP ME and SAP MII based solution and handle all the deployment related activities. Build reports and deploy. Integration with ERP and Shop Floor Systems.• Active participation in Integration Test, User Acceptance Test and MES startup to ensure success and meet customer requirements.• Ensure that the deployed applications perform as per customer expectations and there are no performance issues• Building Proof of Concepts (POCs) using SAP ME and SAP MII as the service based on the business requirements• Lead the solution design and develop SAP MII applications to populate real and historical data extracting information from data sources Kepware, SAP S/4 HANA and shop floor systems (MII, Historian, etc.) for reporting and analysis.• Support improvement for areas including PP-PI, QM, MM, PM, PCo, and Scheduling.• Develop Web applications using SAP MII, PCo, Kepware, and SAP S/4 HANA• Develop Printing labels, Travelers documents, and purchase order receipt label, process order receipts, and shop floor forms in MII system.• Improve performance of the applications and servers through Performance tuning/sizing of servers, and changing the design and fine tuning the SQL queries.• Support various testing procedures (Unit testing, Integration testing, class room testing, shop floor testing).Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Review program codes and correct MII program errors. Maintain and update existing program codes as needed. Develop technical specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Our team focuses on building Enterprise System Applications for manufacturing satellites. Your customers are Manufacturing, Operations and the Supply Chain teams at Kuiper.BASIC QUALIFICATIONS• 7+ years in an information technology role • 5+ years with SAP MII/ME• 5+ years implementation experience as SAP technical architect• 5+ years of solid Grasp of the fundamentals of operating SAP ERP. (RFC/ BAPI, ALE/ IDoc Settings), XML/ XPath/ Web Services• 5+ years of Transaction writing in MII ...

Sr SAP Plant Maintenance Lead, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.As the Sr. SAP Plant Maintenance Lead, you will manage the design, development and implementation of SAP Plant Maintenance projects and new functionalities within the Kuiper Enterprise Systems (ERP : S4 HANA) that allow for the rapid development and production of Space Hardware and reliability of equipment used to manufacture the same. The implementation of these systems are critical to scalability and cost effective business operations. We are looking for candidates who thrive in a fast-paced, start-up like environment. To be successful you need to be highly motivated and detail oriented while showing highest standards of execution.You will collaborate with business customers, companion system functional owners, solution architects and other personnel to develop dynamic and dependable systems to meet the emerging demands of internal customers in manufacturing. Develop Business requirements documents (BRDs), Functional Specifications (FS) and review test documentation. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.Key job responsibilities- Build SAP PM based solution and handle all the deployment related activities. Build reports and deploy. Integration with MES Shop Floor Systems.- Active participation in Requirements gathering, Functional Specifications, High Level Documentation, Integration Test, User Acceptance Test and go-lives to ensure success and meet customer requirements.- Ensure that the deployed applications perform as per customer expectations and there are no performance issues- Building Proof of Concepts (POCs) in lower tier environments based on the business requirements- Support improvement for integration areas including SAP PP, QM, MM, and Scheduling.- Develop requirements and Functional Specs for Fiori Applications in the PM space- Support various testing procedures (Unit testing, Integration testing, automated test scripts).A day in the lifeYou will conduct defect analysis and perform necessary fixes and improvements for any bugs witnessed in production. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing and maintenance. Develop functional specification and estimations for assigned projects. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Our team focuses on building Enterprise System Applications for manufacturing satellites. Your customers are Manufacturing, Operations and the Supply Chain teams at Kuiper.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr Software Development Engineer, MyDay (Data Center Operating Systems)

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Would you enjoy broad yet equally deep scope that impacts all AWS systems globally? Have you ever wondered what it would be like to build massively scalable systems that are used by the world's largest cloud infrastructures? AWS Data Center Operating Systems (DCOS) continues to pioneer new functionalities and platforms, and our teams are architecting, building and operating scalable services that are at the core of AWS software infrastructure. DCOS is responsible for building out the systems and software that orchestrate the physical work processes that occur inside all of AWS' global datacenters. Come and be part of the Data Center Operating System team and build systems that enable AWS to rapidly grow and continue to be the pioneer and leader in Computing, and have direct and immediate impact on the hundreds of thousands developers and businesses around the world.Data Center Operating System are at heart of ensuring that we can provide our customers with the right computing services, in the right region, at the right time. Who is our customer: Our software teams develop the platforms and tools that are used in Data Centers to automate server and equipment lifecycle to provide capacity to all AWS products reliably and efficiently.What you will do: Our developers own the projects that set the bar for Amazon and the industry for platform level service, effectively enabling the data center operations at scale by writing the software that manages all aspects of global AWS data center operations. In this role you will be building the next generation of platform level software. You regularly work with senior AWS leadership to plan for the future.Why it’s high-impact: Our systems ensure that AWS data centers run correctly and efficiently and that our leadership has visibility into every step of every process.What’s the challenge: Our space is fast-moving, and has a large number of ambiguous and difficult challenges. Our projects require deep technical and software expertise and the ability to work within a fast moving, startup environment in a large company. You will be responsible for identifying solutions, trying ideas, given space to fail and iterate to produce products that your customers love. We will be building solutions to automatically build a shift plan for technicians based on a number of factors involved.Who would succeed in this role: Experience as a mentor, tech lead or leading an engineering team Deeply technical engineers, who stay close to the customer as well as the architecture and design. A person who works autonomously and dives deep in to a problem to deeply understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results.Key job responsibilities- Tech lead or leading an engineering team - Own, design, build, and deliver technically challenging projects - Grow more junior engineers and be force multiplier - Identify operational challenges early in the system and drive operational excellence - Contribute to and lead the improvements in development processes - Insist on highest standards for the long term system extensibility and scalabilityAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Boost MyDay team is specifically responsible for building the systems that orchestrate the technician experience for all types of work in AWS data center worldwide. True to our name, we literally help plan the day for the data center technician. Our talented team of data center technicians depend on our systems to perform their work safely, securely, efficiently, and free of defects, resulting in the backbone of products, the compute infrastructure. BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 7+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr Supply Chain Manager - Capacity Planning, Amazon Logistics

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Senior Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities• Lead strategic initiatives related to network capacity within Amazon's various business units.• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.• Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 5+ years of program or project management experience, with a focus on network capacity.- Experience using data and metrics to drive improvements in network capacity processes.- Intermediate knowledge of MS Excel (vlookups, pivot tables at minimum) and familiarity of SQL. ...

Sr Supply Chain Manager, LM Mid Term Planning, AMXL Supply Chain, NA AMXL Mid term Planning

Amazon Extra Large (AMXL) is a single-threaded organization with ownership of the end-to-end (E2E) customer experience for large, heavy, and bulky products. AMXL consolidates E2E supply chain: strategy, data analytics, tech, operations, warehousing, order fulfillment, transportation, and delivery. AMXL also offers special handling services such as Room of Choice delivery, Haul-Away, and Installation/Assembly for select items. AMXL currently operates in NA, EU, JP, and IN, with plans for further expansion.This role will have a unique opportunity to learn the end to end (E2E) Supply Chain processes and positively impact them to serve internal & external customers. The Amazon Extra Large (AMXL) Supply Chain team is looking for an experienced supply chain manager with a strong record of achieving results to develop and lead the organization’s mid-term planning cycles. Key job responsibilitiesDrive integration of the end to end (E2E) supply chain change management processes to deliver for internal & external customers.Lead network-wide projects and high-volume event planning and post-mortem.Work across the NA organization in a cross-functional environment with the forecasting teams, Fulfillment Centers, Sort Centers, Delivery Stations and Technology teamsDevelop standard planning process mechanisms for all AMXL planning cycles to document assumptions and initiatives that need to be executed to meet the plan, and organize a tracking mechanisms to follow initiative statuses.Monitor quality of the network initiatives implementation, monitor progress of initiatives and make changes to the plan to reflect in the latest quarterly guidanceFoster communication channels and collaboration with the different Supply Chain execution and Long-Term Planning teamsOverseegaps between teams, processes and systems, helping teams reduce exposure to classic failure modes assumptions, insufficient stakeholder review, etcDrive continuous improvement by identifying ways to streamline processes and reduce non-value added workActively seek collaboration & standardization of cadences/processes across business lines geographiesA day in the lifeThis role will be key in setting accurate Quarterly guidance targets and OP1 & OP2 plans partnering with Finance, Supply Chain execution, Long Term Planning, Last Mile Execution AMXL teams and MOP & SCOT teams. This role will support the Last Mile phase of planning horizons (OPx through QxG) and will be responsible for developing and maintaining plan over plan bridges.About the teamThe NA Supply Chain team is responsible for the end-to-end supply chain for AMXL, from inventory planning/placement, through fulfillment, middle-mile, last-mile delivery to the customer and back again through customer/vendor returns. Our mission is to set the benchmark for a world-class heavy/bulky supply chain in customer-experience, speed and cost.We care deeply and take explicit actions to improve the Diversity, Equity and Inclusion of our team. We are committed to continually raising the bar to build a team that embraces this commitment. We seek leaders that are wholeheartedly committed to this and will challenge us to raise the bar further.BASIC QUALIFICATIONS- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 5+ years of program or project management experience- 2+ years of data visualization and reports tools experience- 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Sr Supply Chain Manager, NACF Supply Chain

Join Amazon's dynamic environment as a Sr. Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of inventory within the supply chain network. We have exciting opportunities across different business initiatives, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Senior Supply Chain Manager, you will take end-to-end ownership of building and manifesting our capacity plan, operations, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product and program teams in SCOT, Finance, Engineering and construction and more. You will utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you are managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth. The ideal candidate will not only have strong analytical skills and operational acumen, they will also be able to present and visualize data in a succinct manner and craft concise and comprehensive verbal and written narratives to influence executive decisions.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units- Lead initiatives to optimize and manage the flow of inventory within the supply chain network- Balance capacity and demand, assess and improve the efficiency of distribution networks, warehouses, and logistics operations- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale and develop cadences to communicate progress to senior leaders- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain networkAbout the teamThe Global Capacity Planning team's mission is to plan and deliver the North America Customer fulfillment capacity to meet the demand of our customers at desired speed and quality while improving the long term cost structure of the network. Our customers are: S&OP, PPT, Finance, FC operations, WW and Operations Engineering, Real Estate, WW Design, Launch, and Safety/EHS.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr Supply Chain Manager, North America Transportation Services

Are you aspiring to emerge as a leader in operations strategy within a Fortune 100 company? Amazon is on the lookout for leaders in Supply Chain planning who can unravel and tackle intricate problems to enhance the experience for over 120 million customers.Amazon is in search of a Senior Supply Chain Manager to pinpoint, cultivate, and integrate inventive solutions and programs that contribute to enhancements in our North American transportation network. The scope of Amazon transportation encompasses all operations involved in delivering shipments from our fulfillment centers and third-party locations to customers worldwide.In the role of a Sr Supply Chain Manager within the Planning team, you will leverage robust data-mining and problem-solving skills to ensure cohesive planning throughout the North American transportation supply chain.The accomplished Sr Supply Chain Manager should be at ease extracting actionable insights from data, fostering ideas, and navigating from concept to execution. The candidate should also possess strong interpersonal skills to effectively communicate and collaborate with leaders, all while providing expert feedback to customers.Key job responsibilitiesAs a Sr Supply Chain Manager on the Planning Team, this role will analyze the delivery performance across the North American transportation network, identify improvement opportunities, and then take business improvement programs from inception to successful implementation. This involves, but is not limited to, the following:- Using data to pinpoint potential problems with inputs and outputs of supply chain planning mechanisms.- Influencing across multiple levels of leadership and organizations through strong communication and analytical skills.- Supporting cross-functional teams in the day-to-day execution of the planning program implementation.- Utilizing metrics and data to collaborate with internal teams, identifying process and system improvement opportunities.- Developing reporting and monitoring mechanisms to track planning performance indicators and automate data analysis processes, enabling stakeholders to manage the business and make effective decisions.- Collaborating with data stakeholders (Data Engineers, Data Scientists, Supply Chain managers, and Product Managers) to implement appropriate process/technical improvements to reporting and planning mechanisms.- Retrieving and analyzing data using Excel, SQL, ETL, and other basic data management systems.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamThe mission of the WAPE Improvement Team (WIT) is to steward station-level aligned planning for supply chain business partners along the first, middle, or last mile within either first or third party. The team manages and mitigates differences between the aligned plan and the capacity commitment from the business partners in order to achieve alignment to a singular, end-to-end, supply chain planning mechanism. The team is also the ambassador for the tech tools used to simulate transportation volume planning, linking technical investments with business objectives to continuously improve cost, speed, customer experience, accuracy, and growth. The team is uniquely situated to synchronize planning across the business.BASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Experience using data and metrics to determine and drive improvements- Experience leading process improvements- Experience working cross functionally with tech and non-tech teams- Experience in complex problem solving, and working in a tight schedule environment- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience with data visualization using QuickSight or similar tools- Experience making business recommendations and influencing stakeholders- Proven analytical aptitude, including the ability to mine and analyze large, complex data sets. ...

Sr Supply Chain Manager, Strategic Planning

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a planning background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements within our supply chain network. As a strategic Senior Supply Chain Manager, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including business, operations, program management, product, finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 5+ years of supply chain experience- 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Experience using data and metrics to determine and drive improvements- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Knowledge of SQL at a basic level, to extract, manipulate and analyze data. ...

Sr Supply Chain Mgr, Network Expansion, AMXL Long Term Planning (LTP)

Amazon Extra Large (AMXL) is a single-threaded organization with ownership of the end-to-end (E2E) customer experience for large, heavy, and bulky products. AMXL consolidates E2E supply chain: strategy, data analytics, tech, operations, warehousing, order fulfillment, transportation, and delivery. AMXL also offers special handling services such as Room of Choice delivery, Haul-Away, and Installation/Assembly for select items. This role would support AMXL in US & Canada (NA).This team member will be responsible for executing the AMXL Plan of Record (POR). A strong candidate for this role is an effective communicator, is comfortable in ambiguous situations, and is committed to improving the AMXL network. Additionally, this individual is adept at analyzing raw data, interpreting findings, and presenting insights to stakeholders to influence business decision. This is a Supply Chain role, but Program Management will be critical to success.Key job responsibilities- Plan, communicate and then own the POR with alignment from central teams.- Coordinate the Building Requirements Specifications (BRS) and drive the launch process or retrofit process with Demand Planning, Finance, Engineering, and central/supporting teams to ensure capacity is achieved. - Create process and mechanisms to drive improvements to the POR, Launch, Move, Closure and Retrofit process.- Prepare business inputs and modeling updates to the Capital Appropriation Request (CAR) document and ensure approvals meet need-by-dates.- Estimate and bridge the impact of changes to the plan in quarterly planning cycles along with Mid-Term Planning (MTP).- Leverage Modeling & Optimization (MOP) tools to model scenarios and understand the impacts.- Maintain the POR as the source of truth, update in the end-to-end Living POR, and communicate to the AMXL network.- Write data driven white papers with recommendations on changes to the plan.- Host Monthly Meetings to update AMXL leadership on the plan.- Provide CAPEX inputs/estimates as part of the yearly and quarterly budget/planning cycles.- Ensure Confidential information it properly communicated.-Track project milestones and escalate concerns as needed-Seek out opportunities to improve the process and/or durationA day in the lifeAs a Sr. Supply Chain Manager, you will act as the Single Threaded Leader (STL) and be the primary resource for external/central teams. You will attend relevant WBRs, MBRs, CAR and Site meetings and support with relevant content as needed. You will write white papers on each project, outlining the business case with financial justification.You will also have the opportunity to collaborate with internal AMXL teams and external central teams, maintain the living Plan of Record (POR) as the source of truth and communicate to AMXL stakeholders via Quicksight. You will actively seek out discrepancies to identify gaps in information and resolve by addressing the root cause. Up to 10% travel required. About the teamThe Long Term Planning (LTP) E2E Launch Planning team is responsible for executing the Plan of Record (POR); driving it from planning cycle to reality. Our team is End-to-End managing the AMXL Fulfillment Center (FC), Sort Center (SC) and Delivery Station (DS). This includes conducting the financial and operational assessment of launches, closures and projects, driving the Capital Allocation Request (CAR) process, and managing the construction timelines and launch schedules for the resulting deals. BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Sr Systems Development Engineer, ServiceNow, Kuiper Enterprise Technology

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.Kuiper Production Operations team is looking for an experienced ServiceNow Administrator to join our team. This role will be responsible for the configuration, development, and ongoing maintenance of the ServiceNow platform, ensuring that it meets the needs of our business while delivering a smooth, high-quality user experience. As the ServiceNow Administrator, you’ll manage and configure modules, implement workflows, and provide technical support, playing a key role in driving process automation and enhancing service delivery across the organization.Key job responsibilities- Utilize knowledge of development and service delivery best practices to lead design and development efforts for a team with a security, scalability, and performance mindset- ServiceNow Platform Management: Maintain and optimize the ServiceNow platform, including Incident, Problem, Change, Asset, and Configuration Management modules, ensuring reliability and high performance.- Configuration & Development: Customize workflows, forms, and fields to meet business requirements. Design, test, and implement new configurations and integrations with third-party tools.- Automation & Scripting: Develop and refine scripts, UI policies, and business rules using JavaScript, Glide, and other scripting tools to enhance process automation and simplify tasks.- User Support & Training: Provide technical support to ServiceNow users, troubleshoot issues, and train end-users to maximize platform efficiency.- Reporting & Analytics: Build and manage reports and dashboards, providing insights on platform performance, compliance, and service delivery metrics.- Collaborate with Stakeholders: Work closely with cross-functional teams to gather requirements, identify areas for improvement, and deliver solutions that align with business goals.A day in the lifeAs a Systems Development Engineer will be expected to influence the business and technology direction of the team. Have the ability to impact the goals of not only your direct team but partner teams and stakeholders as well. As Systems Development Engineer on the team, you will be counted on to define and apply the standards for engineering, test, and operational excellence best practices for your team.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS- 5+ years of systems design, software development, operations, automation, and process improvement experience- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- Experience with maintaining and optimizing the ServiceNow platform, including Incident, Problem, Change, Asset, and Configuration Management modules, ensuring reliability and high performance. ...

Sr Technical Program Manager, DBS BI

Do you want to lead radical programs involving AWS Big Data Engineering and Business Intelligence Technology? Do you want to operate within high performing innovative team that takes on challenging problems to provide best in class analytics solutions for our tech savvy engineering stakeholders?AWS Databases, Analytics, AI/ML and Gen AI Products and Services is one of the largest and fast growing business within AWS. We revolutionize data engineering and business intelligence to support data needs for the fast growing business.We are looking for a Senior Technical Program Manager who is passionate about leading programs involving state of art big data engineering, business intelligence, and software development.As a Senior Technical Program Manager, you will be leading complex programs for building big data engineering and business intelligence applications. You should have deep expertise and passion in working with complex technology landscape, business domains and customer organization. You should have excellent business acumen and communication skills to be able to work with business owners to develop and define key business questions/requirements and ability to drive values for business among conflicting priorities. You will provide guidance and support for data engineers and business intelligence engineers with industry best practices and direction. Amazon Web Services (AWS) has culture of data-driven decision-making, and demands timely, accurate, and actionable status reporting.From technology perspectives, you will have opportunities to (and will be asked to) be exposed to the modern agile cloud-based data technologies. The team is empowered to select the right technology, if necessary, based on customer needs and you will have the full set of AWS services in your toolbox.Key job responsibilities• Responsible for the end-to-end project management functions of large programs including planning, risk and issue management, trade-offs and execution. • Defining project scope, prioritization, managing sprints planning from project initiation till final launches and status reporting to stakeholders. Create, maintain and disseminate project information to stakeholders.• Effectively cooperate with customers, technical staff and leaders, business leaders and executives to define and deliver complex features.• Leading requirement gathering, design/technology selection initiatives, design reviews.• Empower technical and non-technical, internal customers to drive their own analytics and reporting (self-serve reporting).• Develop deep understanding of vast data sources and know exactly how, when, and which data to use to solve particular business problems. • Work with Product Managers, Finance, Service Engineering Teams and Sales Teams on day-to-day basis to support their new analytics requirements. • Manage numerous requests concurrently and strategically, prioritizing when necessary• Partner/collaborate across teams/roles to deliver results.• Mentor other engineers, influence positively team culture, and help grow team.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr Technical Program Manager, Fulfilment by Amazon - Amazon Warehousing and Distribution

Are you looking for an opportunity to create a new supply chain product? We are a startup team working working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers.We are looking for tech leaders who are seeking opportunities to build a new multi-tenant, software-as-a-services (SaaS) offering for our customers using AWS technologies. You’ll be joining a team building a new world class product. We aim to create a highly technical, entrepreneurial, collaborative and fun culture.The ideal candidate will be an innovative, seasoned technical leader with a demonstrated history in delivering results. This leader will have managed complex program spanning across multiple organizations and have ability to dive deep on customer experience, architecture, and technical details. Success in this role requires close collaboration with senior leaders/execs across Amazon and the ability to influence their technical architecture. Successful candidates will demonstrate strong business judgment, ability to define visionary architecture and customer products. You and your team will build big leaders who care about customers, people, and results. Operational excellence is key, as the systems owned by this organizationKey job responsibilities - Lead planning, and execution of complex large scale technical program involving highly distributed, large scale services. - Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy and goals. - Understand business context to decisions made within and across groups. - Work closely with product managers, engineers, scientist to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor. - Maintain a current understanding of industry and technology trends.- Work with globally distributed team.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience ...

Sr. Applied Science Manager, Ring

Ring is looking for a Senior Applied Science Manager to lead the development of computer vision algorithm on the Edge. In this role, you will be the leader of our passionate, talented, and inventive scientists, to develop industry-leading Computer Vision (CV), Multimodal, and AI and drive them successfully to production for the benefit of millions of Amazon Devices users.This is a unique, high visibility opportunity for a leader who wants to have business impact, and dive deep into computer vision problems. We are particularly interested in candidates with experience productizing edge-based computer vision systems.Key job responsibilitiesAs a Senior Manager, Applied Science, you bring structure to ambiguous business problems and use science, logic, and practical experience to decompose them into straightforward, scalable solutions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems; you're interested in learning; and you acquire skills and expertise as needed.The ideal candidate is a strong, creative and highly-motivated Scientist with hands-on experience in leading multiple research and engineering initiatives. You balance technical leadership with strong business judgment to make the right decisions about technology, tools, and methodologies.BASIC QUALIFICATIONS- MS/PhD degree in Computer Vision, Machine Learning, or related areas.- Proven track record of shipping computer vision systems- 10+ years of working experience on computer vision systems in industry- 3+ years of managing experience of scientists- Excellent business writing, verbal communication, and cross discipline collaboration skills ...

Sr. Applied Scientist, Digital Acceleration

The Digital Discovery team is part of the Digital Acceleration organization and is seeking a highly motivated, talented, and innovative Applied Scientist to drive the prototyping, optimization, and deployment of machine learning (ML) algorithms. These algorithms will be instrumental in enhancing the discovery of digital products and subscriptions across the Amazon platform. The Digital Discovery team is responsible for developing advanced algorithms and modeling techniques to acquire new customers and improve engagement for digital business including eBooks, Music, Audible, and Prime.In this pivotal role, you will leverage your expertise in machine learning and deep learning to build predictive models aimed at acquiring new customers and driving deeper engagement with existing customers across these digital offerings. This will involve developing propensity models for various digital products, optimizing targeting strategies for different placements, and identifying real-time customer digital interests.Collaborating closely with the engineering team, you will be responsible for the end-to-end lifecycle of these ML models - from architecture and training to production deployment. Your primary focus will be on uncovering customer pain points and devising novel, data-driven solutions to address them. This will require proposing hypotheses, validating them through offline experimentation, and ultimately running rigorous A/B tests to validate the online performance of your innovations. Throughout this process, you will develop production-ready code that can seamlessly integrate with the systems powering Amazon’s digital businesses. Your work will directly contribute to enhancing the discoverability and engagement of digital products and subscriptions.If you are a passionate, self-driven individual who thrives in a fast-paced, collaborative environment and is eager to push the boundaries of what’s possible in AI and ML, we encourage you to apply for this exciting opportunity on the Digital Discovery team.Key job responsibilities- Convert business problem in digital discovery into a Science problem to improve recommendation. - Work with Data Engineering and BI teams to identify features and build data pipelines. - Use and enhance ML Ops tools to train, validate, deploy, and compare the models with automatic retraining. - Explain model performance to tech and business leaders. - Work with peer community in Science to present, review and publish the model reports and papers. - Mentor junior Scientists. About the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Sr. Applied Scientist, Last Mile Science

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Sr. Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment.Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiencesBASIC QUALIFICATIONS- 10+ years of building machine learning models or developing algorithms for business application experience- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field, or Master's degree and 10+ years of industry or academic research experience- Knowledge of programming languages such as C/C++, Python, Java or Perl- Experience with neural deep learning methods and machine learning ...

Sr. BIE Lead, Amazon Freight

Are you looking to build and scale a new and growing business with Amazon? If so, you might be interested in this role with Amazon Freight.Amazon Freight is a startup business within Amazon focused on developing an industry-leading transportation offering to provide external freight Customers access to the world-class network and freight services currently used to facilitate Amazon’s own freight movements. Our freight offerings/portfolio ensures our Customer’s freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation, including truckload, less-than-truckload, and intermodal. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.We are seeking a Senior Business Intelligence Engineer who is passionate about leveraging data to deliver actionable insights for Amazon Freight. Our ideal candidate is someone who has strong technical and analytical skills, enjoys building a new business and the ambiguity that comes with that. You should thrive and succeed in an entrepreneurial environment and won't be hindered by ambiguity. If you enjoy innovating, thinking big and want to contribute directly to the success of an industry changing business, you may be a prime candidate for this position.Key job responsibilities· Generate insightful analysis, reporting, and data visualizations to answer critical business questions, proactively identify notable trends, and communicate business performance· Translate data into actionable insights for stakeholders while proactively identifying new areas of opportunity to drive further improvements· Apply expertise in data mining and modeling leveraging multiple data sources to uncover unique insights, identify key performance drivers, and build predictive models· Work backwards from your end-customer to define, design, and execute each work item with an emphasis on improved metrics, productivity, and efficiency· Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentationBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Sr. BIE, Automated Inventory Management (AIM)

SCOT's Automated Inventory Management (AIM) Planning team is seeking a Sr. BIE who enjoys the challenge of diving into complex problems and solving the unsolvable to help our executives make impactful decisions. In this role, you will help lead inventory management innovation, define the AIM Inventory Planning roadmap and system improvements to automate worldwide inventory management, and identify and drive long term free cash flow opportunities. You will work closely with Scientists, Engineers and Product Managers to build scalable, high insight- high impact products and lead retail inventory planning cycles, to enable top-notch Amazon global retail inventory efficiency strategy within our rapidly growing, dynamic business and influence Amazon's inventory management decisions on a day-to-day basis.Key job responsibilitiesIn this role you will… • Collaborate with and influence a wide set of stakeholders, providing thought leadership, product expertise, and business insight. • Own and execute retail inventory guidance planning cycles, as inputs into global Amazon financial plans and network plans• Work across AIM Planning, PMs, Engineers, Scientists, Finance, and SCOT teams to establish the Inventory Planning BIE Roadmap.• Dive deep to create insights on how well Amazon is taking care of the customer as it relates to product availability and inventory levels• Drive changes through insights to improve a wide range of internal products that impact planning, buying and sourcing.• Develop improvements and invent new ways to look at / trends via an internal worldwide customer portal.• Interface with cross-functional teams to build centralized tools that will allow for rapid defect detection and repair.• Partner with Engineers and Software Engineers to design products and systems to transform and store billions of items using AWS redshift• Explore/analyze and work with Product Managers to understand customer behaviors, spot system defects, and benchmark our ability to serve our customers• Design and implement technical solutions with an appropriate analytics strategy and data set design; make technical trade-offs for long-term / short-term needs; and drive best practices in operational excellence, data modelling, and analysis.This role will likely be a good fit for you if you currently… • Are energized by nuanced problem statements, navigating complexity with thoughtful analyses, and delivering crisp findings and recommendations to leadership teams.• Looking around corners to proactively identify and build automated, scalable analytical solutions• Use analyses to propose innovative and profitable initiatives to senior management/executives.• Analyze and synthesize large streams across multiple inputs.• Find and create ways to measure the customer experience to drive outcomes.• Curious to identify patterns in and how they relate to the outcomes• Inspire high performance from your team, with your vision, energy, high standards and results.About the teamHave you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, the Amazon Supply Chain Optimization Technology organization is for you. Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scot The AIM team is part of the Supply Chain Optimization Technology (SCOT) Team within the Operations Organization. The charter of the SCOT team is to maximize Amazon’s return on our inventory investment in terms of Free Cash Flow and customer satisfaction. We accomplish this by determining how much inventory Amazon needs of each SKU and what to do if we have too much. This puts the Inventory Planning group at the nexus of operations, logistics, capacity planning, and our retail business teams. BASIC QUALIFICATIONS- 5+ years of SQL experience- 5+ years of professional or military experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with AWS technologies- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with data visualization using Tableau, Quicksight, or similar tools ...