Sr. Marketing Manager, WHS, Workplace Health and Safety Engagement

At Amazon, we strive to be the global benchmark for safety excellence. To support this vision, Workplace Health and Safety (WHS) is looking for a Content and Brand Manager. This role will sit within the Safety Engagement team and lead the development and implementation of safety content and marketing strategies that drive a cohesive safety narrative and experience for our safety professionals, operations employees, and partners. This role will sit within the WHS Field Content and Campaigns team and lead the development and implementation of safety content and campaign strategies that effectively engage and drive a cohesive safety experience for our safety professionals, operations employees, and partners. This role will define campaign objectives that support the overall business strategy and engage core audiences, and then lead the development and implementation of experiences and materials to meet those objectives. This role can be based in Bellevue, WA., or Nashville, TN.The ideal candidate must be a skilled marketing or communications strategist and writer with exceptional judgement and interpersonal skills. They have the ability to take ownership while earning trust as they consult closely with business and partner teams to develop and execute creative internal marketing strategies that advance a cohesive safety experience. They are known for being organized and process-driven, and can juggle competing priorities. They must enjoy a fast-paced, deadline-oriented environment that encourages creative thinking, building of efficiencies, diving deep, and experimentation. Ultimately, they are a relentless advocate for employees and partners and insist on the highest standards. They should have a background building and executing strategies, project management, and content creation. They are a curious lifelong learner who leans into disrupting the status quo to create memorable content that drives positive behaviors.Key job responsibilities• Develop and execute safety focused internal marketing strategies and promotional materials for key WHS programs • Lead WHS content creation, developing and implementing materials aligned with broader strategies and plans • Publish recurring content to operations through partnerships with other internal teams • Serve as a trusted advisor for the WHS leadership team • Establish a regular cadence of relevant, easily accessible content through various channels• Create and establish goal frameworks, invent and simplify processes through tools, and drive continuous improvement through automation • Measure, report, and adjust activities based on outcomes based on internal and external measures• Bring big ideas to the table, obtain buy-in, and implement ideas at scale • Work across a wide range of senior leaders, internal stakeholders, and legal, HR, and PR partners to gain alignment on implementation and tactical execution A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Bachelor's degree or Masters degree in related field such as journalism, marketing, or communications ...

Sr. Marketing Program Manager, Blink

We are searching for an experienced Senior Marketing Program Manager who excels at planning, managing, and executing multi-channel marketing and creative projects related to campaigns, product launches, and other global customer-facing initiatives for Blink at Amazon. You have a comprehensive understanding and relevant experience managing global marketing programs for established e-commerce or consumer brands or in-house agencies in the following areas: overseeing the campaign and launch development process for multiple creative, digital, and product marketing flows. You possess an exemplified mastery of the creative development process across conception, production, delivery, and trafficking phases. You enjoy building relationships, transparency, and accountability in a fast-paced environment. You have a strong bias for action and relentlessly high standards. You are a motivated self-starter with attention to detail and thrive on delivering the highest quality experience to customers.Key job responsibilities- Manage the strategic planning and execution of global marketing campaigns and product launch efforts across teams and channels- Develop and present project plans that outline the creative approach, stakeholder definition, timeline, key milestones, resources, and budget- Anticipate workload and resources needed for a successful project, create and maintain work-back schedules and calendars, and hold status update meetings- Identify and remove blockers that prevent the team from accomplishing goals- Work cross-functionally to develop and manage project and campaign briefs and provide feedback on deliverables to ensure they meet the objective and raise the bar- Develop and improve operational processes- Generate and socialize process documentation- Act as a team representative on cross-functional meetings and collaborate across partners- Help maintain consistent brand voice, expression, and visual styles in all deliverables- Manage documentation, project tracking, and tools such as Work-front - Generate RACI charts or equivalent planning tools as needed- Manage vendor relationships, contracts, and payments- Scale above the line and below the line prioritization efforts and share with key stakeholders - Look for and act on opportunities to develop brand equity, drive growth, and increase customer engagement A day in the lifeThis role involves managing the strategic planning and execution of global marketing campaigns and product launches. This includes developing and presenting project plans and briefs, anticipating workload and resources needed. Additionally, you would generate and socialize process documentation, act as a team representative on cross-functional meetings, and help maintain consistent brand voice and visual styles. Managing documentation, project tracking, and tools, as well as vendor relationships, contracts, and payments, would also be part of your daily responsibilities. Finally, you would be involved in scaling prioritization efforts and looking for opportunities to develop organizational processes.About the teamBlink Marketing is dedicated to delivering the best possible experience for our customers while driving growth for the Blink brand. We are committed to upholding our Leadership Principles including learn and be curious, earn trust, deliver results, and of course — customer obsession. We strive to produce best-in-class content, creative, and campaigns across channels and markets. We embrace our differences, seek to raise the bar, and work tirelessly to surprise, delight, and innovate.BASIC QUALIFICATIONS- Bachelor's degree in Marketing, Advertising, Communications, or related- 7+ years in an integrated marketing project management role for an established brand in e-commerce or consumer marketing- 7+ years overseeing marketing programs and projects from ideation to launch with metrics to support success- 7+ years creating integrated, cross-channel campaigns and individual deliverables (i.e. email, social, display, websites, video, broadcast, radio, and print)- 7+ years producing insightful briefs and building strategic, actionable project plans with clear deadlines, deliverables, and owners- 7+ years experience managing marketing workflows and leveraging project management tools with an exemplified mastery of creative and marketing best practices, terminology, and processes- 7+ years maintaining consistent brand voice, expression, and visual styles- 7+ years producing creative marketing projects and programs with a high-quality, design aesthetic- 7+ years managing vendor relationships, contracts, budgets, and payments- 7+ years experience implementing repeatable processes and driving automation or standardization ...

Sr. Marketing Technology Manager, Amazon Flex

The Amazon Flex team is seeking an experienced Senior Marketing Technology (MarTech) Manager to lead the strategy, execution, and optimization of our marketing automation efforts. This role will serve as the primary Marketo Administrator, managing all aspects of our Marketo instance to drive efficient and effective marketing processes and enhance campaign performance. You will work closely with cross-functional teams and global stakeholders across the organization, including marketing, BI, engineering, and senior leadership.Key job responsibilities• Serve as the primary administrator for the Marketo platform, responsible for the configuration, maintenance, and ongoing support of the system.• Ensure data hygiene, and lifecycle management within Marketo to improve data quality • Support global marketing stakeholders in planning and executing email campaigns, landing pages, forms, and other automated workflows within Marketo.• Support set up, testing, and deployment of marketing campaigns with an eye for segmentation, personalization, and A/B testing to maximize effectiveness.• Track, measure, and analyze performance metrics for marketing automation efforts and recommend data-driven improvements.• Generate actionable insights through data analysis to inform strategic decisions and drive growth.• Manage integrations with CRM, web analytics, and other MarTech platforms to streamline workflows and enhance campaign tracking.• Stay updated with industry trends and Marketo product releases to apply new features and best practices.• Act as the go-to expert for Marketo, providing training and support to other marketing team members as needed.• Document processes, create user guides, and maintain best practices to ensure consistency in how Marketo is used across the team.• Ensure compliance with data privacy regulations (e.g., GDPR, CCPA) and manage opt-in preferences within Marketo.About the teamAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how to coordinate the delivery of their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new logistics products and services significantly complimented by entrepreneurs like Amazon Delivery Service Partners and Amazon Flex. Amazon Flex crowdsources independent contractors – called Delivery Partners – to coordinate deliveries to our customers. BASIC QUALIFICATIONS- Bachelor's degree in Business, Marketing, Computer Science or equivalent work experience.- 6+ years of technology-driven marketing automation and/or operations experience, preferably with a strong focus on Marketo administration.- Demonstrated proficiency with Salesforce CRM (or other) and integrations with Marketo- Proficiency in Marketo platform administration, integration, and data management- Marketo Certified Expert preferred.- Strong analytical skills with the ability to interpret data and make actionable recommendations.- Excellent project management skills, with the ability to prioritize and manage multiple projects.- Familiarity with data privacy regulations and best practices for marketing compliance. ...

Sr. Mgr, Global Contract Risk , Workplace Health & Safety

The Sr. Mgr., Global Contract Risk role is a unique, exciting opportunity that will make a large impact on the Health and Safety of Amazon’s independent contractors who perform hard and soft services to keep Amazon’s facilities, equipment and operations up and running. These activities are often High-Risk Operations (HRO), where the contractor activity can have hazards that must be identified, evaluated and controlled. As the Senior Manager, Global Contract Risk, you will have the ability to set risk tolerance for the business as the subject matter expert for the Global Contract Risk Management standard and procedures. In addition, you will directly support CRM execution with the Global Procurement organization, and support execution from the RME WHS organization to ensure onsite contractor compliance is achieved. The role’s key stakeholders are: RME, WHS, Operations, Procurement Operations, Procurement Category, Ops Engineering, WW Engineering, Ops Construction, R&D, Risk, Legal, TES, Social Responsibility, Sustainability, TOM, and Fleet. The role’s scale will include all Amazon geographical regions (e.g. NA, EU, APAC, MENA, and LATAM) and business units (Global Customer Fulfillment, Amazon transportation Services and Air, and Global Delivery Services. Are you ready to take on a global role to achieve Amazon’s vision to become Earth’s Safest Employer? Will you help take the Contract Risk foundation and raise the bar to include better programs, metrics, and accountability to eliminate or reduce serious risk to people? If the answer is “Yes,” then apply today!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities• Set the forward strategy for how Amazon mitigates safety risks of independent contractors through strategic document writing, Operational Planning, Monthly Business Reviews, etc. • Serve as the field escalation point for contractor incidents, and SME for the Global Contract Risk Management program.• Develop global CRM strategy for pre-qualification, implementation, contractor incident reduction, etc. • Provide Sr. Regional leadership with critical risk decision making tools and mechanisms to ensure the safety of contractors and Amazon associates. • Drive improvements in CRM safety metrics to ensure leaders both at the site level and network level have better visibility to drive improvements. • Drive ownership of safety through all high-risk organizations by establishing engagement programs. • Deliver new CRM safety training programs to the network including instructor led for CRM basics, Project Management Tool (PMT), Permit to Work (PTW), Virtual Contractor Orientation (VCO), and Workers Management. • Deploy or ensure the continuous improvement of core CRM safety programs including Incident Investigation, Reporting and Escalation, Network Safety Alerts, Network Safety HALTS, and Supplier Safety Summit. • Develop and deploy onsite contractor compliance tools and mechanisms in order to measure CRM success. • Using the team’s risk register, prioritize resources to work on High Risk Operation (HRO) projects to reduce risk. • Stay attuned to changing regulations and internal WHS performance. BASIC QUALIFICATIONS- 7+ years of team management experience- Bachelor’s Degree in Occupational, Health and Safety or Environmental, Health and Safety (EHS), engineering, or other related fields from an accredited university- Must possess a minimum of 10+ years’ work experience in OSHA, EHS, engineering, contractor management, contractor safety, or providing direct oversight for 3rd party services/contractors.- Technical or Procedure Writing skills ...

Sr. Mgr, Strategy & Planning, WW Hub Delivery

At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.The Hub Delivery product allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally.The Sr Mgr, Strategy & Planning will work in a fast-paced, dynamic environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels. In this role, a Sr. Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is a blend of long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can expand Hub Delivery to our customers in a safer, faster, more efficient, and more cost-effective manner.Key job responsibilities- Lead long-term, and Mid-term network planning and process standardization.- Define the best Network Topology solution by leveraging on optimization tool sets to find answers for critical strategic questions such as how many facilities to build, what kinds they should be, where to put them, how to expect them to operate in the larger context of AMZL, and how to connect them in our transportation system.- Actively work to remove bottlenecks. Create scalable mechanisms and best practices. Use network planning knowledge to influence future tools and features enhancement.- Communicate and drive long term initiatives. Proactively identify gaps and opportunities. Manage various planning cycles (3YF/OP1/OP2) timelines and deliverables.- Lead projects for cross-functional teams focused on the delivery of new features and tools service that meet cost optimization and delivery experience maximization goals.- Proactively identify gaps and opportunities in the process/solution by performing continuous benchmarking with developed countries network.- Drive clear, precise, and regular communication with stakeholders to include ongoing project/program status via monthly and quarterly planning reviews.BASIC QUALIFICATIONS- 7+ years of team management experience- 5+ years of supply chain experience ...

Sr. Operations Design Engineer, AMXL FC and IXD Design

The Amazon supply chain team is looking for an Operations Engineer to support the Amazon Extra Large (XL) FC Capacity Planning team. This individual will be responsible for designing, managing and executing the next generation of XL fulfillment center processes, equipment, and operations. This is a unique opportunity to own new innovation projects that will advance our heavy/bulky business. We are looking for a passionate hands-on leader with technical and analytic experience, with strong background in warehouse design and/or equivalent in manufacturing, production or distribution environments who can effectively innovate on behalf of the customer in a fast-paced environment. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our technical single threaded leader technical contact for your projects until the concept is handed over to our Worldwide design team. You will oversee the process from end-to end making sure the designs adhere to the expected concept, which gets completed, approved, and eventually hand-off to our GES Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that design is delivered as per the Building Requirement Specifications. Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch. Up to 15% travel required. Key job responsibilities - Drive standardization, documentation of core design and process elements for scalable network growth across the worldwide AMXL business using strong process management and Lean principles - Drive implementation and adoption of new design innovations across multiple regions - Identify innovations and perform experiments to create processes that increase customer value; determine root causes of "defects" in performance through deep dive data analysis and decomposition and process observation - Own and deliver on post-launch reviews and customer feedback, and incorporate feedback into future project plans - Collaborate with counterparts in other functional areas as required (S&OP, Operations Integration, Transportation, Sort Centers, Delivery Stations, Site Launch, Procurement, etc.) in support of network initiatives - Define the project objectives, analyze data and drive improvements that are quantified with metrics - Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions - Partner with teams across the business you support and beyond to source, allocate, and coordinate resources - Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order - Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) - Solve problems and proactively identify and mitigate risks (before they become roadblocks) - Work with program managers, business leaders and executive team to communicate and impact critical business initiatives - Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects - Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers A day in the lifeThis role is very dynamic and not single day is the same. A typical day will include working towards long term team goals and adhere to planning cycle timelines to make sure all deliverables are met. The day will be focused on deep dive data, coming up with design improvements and PM design initiatives to get stakeholder alignments. About the teamYou will be part of AMXL (Heavy bulky) Fulfillment Center (FC) and Cross Dock Design team which works on long term capacity requirements and develops design concepts to improve efficiency and optimize the overall fixed cost for our FC network. BASIC QUALIFICATIONS• Master's degree in Engineering (Mechanical, Industrial, Supply Chain, Design) or Bachelors degree with 8+ years of experience in related field, or 5+ years Amazon experience in similar space. • 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related• Experience must involve ownership/management of engineering design projects.• 5+ Experience using business/technical software like MS Excel, MS Project, and CAD software.• 3+ years experience in using data analytics and visualization tools (Quicksight, Power BI, Tableau etc) ...

Sr. Operations Engineer, NASC Eng Sourcing

North America Sort Centers (NASC) Engineering is searching for an innovative and solutions-oriented Operations Engineer to join its Sourcing pillar in developing and delivering next generation, world-class sortation and transportation processes and design standards. This position will support NASC Eng's Sourcing, a newly formed core pillar for the organization. If the notion of leading engineering projects amongst the world’s brightest talent to full potential excites you; if the idea of using groundbreaking technologies to develop sortation and logistics systems in the multi-national company that is Amazon, then keep reading. Are you an innovative leader that wants to be part of world-class sortation centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems and processes that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you! We’re looking to add a high-impact operations engineer to our team. In this role, you will collaborate with internal and external teams develop innovative and cost-effective solutions for our sortation and distribution systems. You will be responsible for creating, managing, updating new standard documents for the space, equipment, and distances involved in every process path and package handling step within NASC. You will own the knowledge and standard process for all of NASC and be a critical input and reference point for upstream design teams and downstream Operations support teams. You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; You will grow. Key job responsibilities• Strong written and verbal communication skills and owning frequent presentations to senior leadership, L8+• Coordinate efforts to develop optimal solutions and processes for the sortation and transportation network through material flow, process design, site layout, and intellectual property considerations. • Collaboration with internal teams and external vendors to generate high-quality workspace innovations for people, MHE, and technology within NASC • Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Effective communication skills, ability to execute the vision, detailed roadmap, and specific technical solutions.• Travel Requirements: 50%BASIC QUALIFICATIONS- Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- 5+ years of program or project management experience- 5+ years of supply chain experience- Demonstrated problem-solving, analytical and quantitative skills, using data and metrics to back up assumptions and evaluate outcomes- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Sr. PM Trade Compliance, PA , Global Trade Services

Do you see compliance as a business enabler? Do you have a passion for cutting edge technologies and complex problem solving? Do you enjoy building innovative compliance solutions? Are you passionate about creating the future of trade compliance?Amazon is looking for a Senior Trade Compliance Program Manager who will be responsible for managing and supporting the Prime Air Trade Compliance program. In this role, you will be responsible for working across a number of geographies to support the Prime Air business. You will work closely with other Trade Compliance professionals and the Prime Air business to drive export operations to ensure ongoing compliance, as well as a strategy for anticipating growth and strategic requirements globally. You will develop, implement, and communicate best practices and processes for ensuring export compliance across hardware, software, technology, services, and people, and will ensure rhythms of control to ensure timely and consistent review and timely approvals for compliance. You will act as a leader who can prioritize well, communicate clearly, and have a consistent track record of delivery. You can handle multiple competing priorities in a fast-paced environment while working with multiple stakeholders to develop and scale the program in this region of the world. You will be able to help create solutions to meet your program goals. The successful candidate will be responsible for export classification, international shipments, and software and technology exports and other strategic projects by working with internal business units and be an innovative compliance leader experienced in diving deep into complex problems and develop requirements for new compliance solutions. The candidate will leverage strong subject matter expertise, a passion for new challenges, be creative, self-directed and a great team player. Candidates should drive continuous process improvement, and collaborate effectively with cross-functional teams. The candidate must possess strong analytical skills and be comfortable working autonomously in a highly demanding and often ambiguous environment. The position requires an individual with strong attention to detail and exceptional organizational skills.Key job responsibilities• Work with Amazon’s Global Trade Services (GTS) team to execute strategy, drive and enforce global import/export standards, processes, operations, and seek automation opportunities and leverage technologies• Provide high judgment and subject matter expertise on US and non-U.S. export control regulations, particularly in the international shipping domain.• Advise Prime Air on trade requirements across tangible and intangible exports • Drive scalable business solutions with Prime Air stakeholders, including Engineering, Supply Chain, Logistics/Transportation, Tax and other business teams to ensure compliance with Global Trade Regulations• Build and manage an export compliance program, including managing deemed exports, technology control plans, export classifications and support import/customs compliance • Develop and conduct international trade training at all levels of employment throughout the business• Monitor regulatory changes related to import/export regulations • Manage metrics for management reporting• Create and implement control mechanisms to meet business goals and compliance requirements• Own leadership communications to stakeholder teams A day in the lifeAs a Senior Trade Compliance Program Manager, you will work with stakeholders across Prime Air including engineers, TPMs and other PMs to support their cross-border shipments and lead trade operations. In this role, the candidate will drive and scale the export compliance program through development of agile, effective, and efficient processes that enable compliance in a dynamic, fast paced environment.About the teamGlobal Trade Services (GTS) empowers customers, vendors, sellers and internal partners to efficiently move compliant and safe products, technology, and software across borders. We build import/export solutions to place the right products in the right destinations at the right time and cost. We expertly navigate increasing regulatory compliance complexity to mitigate risk, increase predictability and earn trust with external stakeholders.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Sr. PM WHS Strategic Initiatives

Workplace Health and Safety (WHS) is hiring a Strategic Initiative Manager to join the WHS Global AMXL team. This team owns measuring, reporting and improving on the health and safety of employees across AMXL. The WHS strategy team works across AMXL to develop cohesive strategies and share executive reporting on our health and safety performance as a business unit. WHS is looking for a strategic thinker with written and verbal communication skills and organizational experience to fill this position.Key job responsibilitiesA strong candidate should have experience and interest in: 1. Being a leader in improving health and safety at Amazon. 2. Take part in large, cross-functional planning and strategy workstreams. 3. Thinking big about operational strategies and regularly presenting to VP level leaders. This leader will own multiple monthly, quarterly, and annual reviews with leadership covering strategic level topics. 4. Improving internal practices for sharing and visualizing data. 5. Driving execution to published plans across multiple business groups. 6. Contribute to planning calendars. Responsibilities include coordinating 1-5 year plans for WHS, publishing strategic planning documents including OP plans, creating regular Steam and board level reporting. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Sr. Pre-Construction Manager

Amazon is looking for a Sr. Pre-Construction Manager who will be responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. You will partner with internal and external stakeholders to ensure scope, budget, and schedule definition are established including timely receipt of building and site permits. You are responsible as the project manager to lead planning, design and pre-construction projects, including new built-to-suit industrial buildings, tenant improvements, extensions of existing facilities and renovation projects.Key competencies of this position include ensuring that contracted resources deliver work product in support of project durations, permitting, key performance indicators (KPI), quality documentation/artifacts, managing project teams (developers, design engineers, professional consultants), influencing internal teams (Design Engineering, Amazon Robotics), contract management governance, conceptual estimating and budget oversight and overseeing multiple large industrial projects in various locations simultaneously. Translating technical documents and information into an end-to-end story providing a detailed risk analysis for our leaders and customers is essential. This opportunity combines construction engineering, planning, project management, real estate development, validating design, site visits, understanding local building and fire code issues, utilities, sustainability, multi-disciplinary design management, and contract management. The Sr. Pre-Construction Manager is responsible for the planning and design of scope, budget, schedule prior to handing off to the construction manager to construct focusing on taking ownership to resolve upstream issues and support the construction team throughout the process.Key job responsibilities• A Sr. Pre-Construction Manager drives results through communicating, weighing risks, making decisions, leading and influencing. Independently manages complex, cross-functional industrial builds from site selection through design completion, permitting and contract execution.• Work with internal/external stakeholders including real estate, design engineering, entitlements, construction, finance, launch/startup, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones, drive delivery to meet deadlines, and resolves issues.• Represent project and technical information to many different audiences. Manage working relationships with stakeholders and vendors, and lead constructive dialogue to resolve and prevent project issues.• Manage vendor procurement, and oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects.• Perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants.• Cost estimating, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over to Amazon stakeholders.• Supervise the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team in the planning phases of a project.• Focus on site selection, scope development, coordinating with design teams to develop site plans, composite floor plans in compliance with design standards and operational requirements.• Keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately.• Schedule development & management, including design and permitting; selection of other vendors.• Partner with the Transaction team and Developers to optimize schedule and strategy for entitlements and long lead-procurement.• Prepare and present project status/risk reports, and provide clear and concise summaries for projects under your ownership to leadership and management teams.• Operate independently in the assigned region, interacting with leadership and stakeholders to resolve issues.• Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities, as well as identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders.• Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution.• Find ways to adapt to constant change and innovation finding ways to Think Big, and provide adaptable solutions for an evolving business.• Understand design and construction contracts, related exhibits, and provide detailed analysis and approvals of technical matters and site-specific deal structures and terms.• Review additional reports such as noise and traffic reports and environmental studies.• Travel up to 40% within assigned regions About the teamAt Amazon, we are all owners and leverage unique opportunities presented to us by owning everything from the design review, permitting to construction bidding and consultant during construction execution prior to final hand-off to our internal stakeholder. We are a diverse, upbeat, creative, team of designers, engineers and managers working daily to develop innovative sustainable facilities and efficient innovative buildings for our customers. We focus on Delivering Results, our speed for Bias for Action and Insisting on the Highest Standards for our customers.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of project management, real estate development, architecture/design experience- 7+ years of experience as an Architect, Engineer, Construction Manager, Development Manager, Owner’s project management representative or other Commercial Development and Construction related disciplines.- Project management experience from design phase through implementation and operation, negotiating construction, procurement and labor contracts.- Experience within packaging processing/logistical facilities with complex equipment or comparable experience. ...

Sr. Privacy Engineer - Incident Response, Devices & Services Trust & Privacy (DSTP)

Devices and Services Trust and Privacy (DSTP) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (D&S). DSTP offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We build customer-facing capabilities that provides customers with control and transparency and reducing privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust.The DSTP team is seeking an experienced privacy and security engineering leader to join the Privacy Risk & Incident Management team. In this role, you will be expected to identify and prioritize privacy and trust risks across D&S; drive tracking, treatment, and reporting of these risks; and hold owners accountable for implementing solutions in appropriate time frames to mitigate risks. You will partner closely with our builders, legal, PR, marketing, security, and product, engineering, policy, and ops teams across DSTP to ensure a cohesive and comprehensive privacy incident response strategy for our devices and services.We are looking for a leader that's highly passionate about privacy and security and raising the Incident Response bar. Ideally you have a track record of delivering high-quality technology solutions and services in a hyper-growth environment where priorities shift quickly. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team. Devices & Services in general, and Privacy Incident Response in particular, operates at very large scale and demands high standards, so a passion and discipline around security/privacy and delivery is critical. A high level of ownership and accountability is a must.Key job responsibilities* Provide strategic leadership and direction for the privacy incident response engineering team to ensure effective and timely detection, response, and mitigation of privacy and trust incidents.* Own and support the design, development, implementation, and maintenance of DSTS’ privacy incident response infrastructure, tools, and processes.* Assess privacy risks, establish mitigation strategies, and work with our builders, stakeholders, partners, and peer teams to develop technical roadmaps for incident response capabilities.* Define Kingpin goals, provide coaching, and foster a culture of innovation and collaboration.* Drive creation of mechanisms from a security, privacy, quality, and speed perspective that enable DSTP to scale.A day in the lifeThis is an inherently cross-functional and organization-spanning role, where you will work with lawyers, business leaders, and engineers to identify problems, understand constraints and tradeoffs, and drive buy-in for technical solutions which integrate with, and improve, existing processes. You will pragmatically balance the need for short-term fixes with a long-term vision. You will write documents which clearly document the reasoning behind decisions, and raise the bar for your team around structured decision-making. You will dive deep to discover root causes and patterns, in order to propose new systems and tools. You will earn trust across the Devices & Services organization in order to drive operational and engineering excellence.About the teamTrust Fundamentals (TrustFun), which is a part of DSTP, is a “horizontal” organization responsible for building technologies, programs, and services at Amazon scale that instill and grow customer trust, create mechanisms to confidently attain existing and ever-evolving regulatory objectives, and ensure the efficiency and effectiveness of our business partners and stakeholders to meet their trust obligations without disruption — in that order of priority. The scope of our organization is any solution, privacy policy and promise that is intended to be uniformly adopted and used across all D&S organizations, i.e., creating a fundamental trust platform that supports all of D&S. Our team is dedicated to supporting new members. We have a broad mix of job families, experience levels and tenures, and are building an environment that celebrates subject matter expertise, collaboration, knowledge sharing, and mentorship.BASIC QUALIFICATIONS- Bachelor's degree- CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+- 7+ years experience with high volume workflow processes, procedures, and managing the status of privacy and security incidents and risks through regular updates. ...

Sr. Process Safety Engineer, Global Process Safety Management, Workplace Health & Safety, Process Safety Management

Workplace Health and Safety Technical Solutions Team is seeking a Sr. Process Safety Engineer. This role will lead strategic initiatives and business partnerships globally. This role will carry the engineering vision and strategy to drive consistency in implementing and managing our process management safety risks across WW Operations with particular focus in hydrogen fuel use and associated safety risks. This role will functionally partner with all engineering teams to drive a systematic approach to address risk identification, mitigation, and management of safety solutions. Role may require travel approximately 50% of the time (domestic and global). Responsibilities include, but are not limited to: - Providing process safety leadership to all Amazon business units regulated by Amazon and determine if potential projects are safe/acceptable within Amazon’s risk profile. - Creating tools for compliance with Occupational Health and Safety Administration (OSHA) Process Safety Management (PSM) requirements including Process Hazard Analysis (PHA) for inspection, analysis, identification and prioritization of potential process hazards as well as other safety requirements with be required. - Evaluation of process safety risk and recommending controls, coordinating the development of Process Safety Information, and serving as point of contact for, and collaborating with, internal and external stakeholders and technical resources on control solutions. - Training, coaching, and mentoring others involved in process safety improvement activities including developing and providing training on process safety topics and developing and reporting process safety leading metrics and best practices is also required. - Leading and/or participating on incident investigations that are related to PSM, risk assessment teams, and EHS self-assessments and/or audits is a job responsibility. - Supporting site wide Workplace Health and Safety (WHS) programs, systems, and processes including a willingness to be on-call for emergencies is needed. Key job responsibilitiesAttributes we look for in a candidate: - Demonstrated ability to be flexible, adapting the approach to meet the needs of customers, business and program stakeholders, and engineering teams involved - Able to think big, insist on high standards and deliver results - Ability to self-manage priorities and deliverables. Flexible in responding to changing demands, goals, timelines, and priorities - Ability to collaborate and lead in a flexible, detail-oriented, fast-paced team environment in a changing and growing organization - Ability to interact in a positive and professional manner, excellent critical thinker with problem-solving skills, think big and insist on highest standard while having the ability to work cooperatively in a team settingA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamOur Mission: The Global PSM team’s mission is to ensure the safe design and reliable operation of facilities that contain or use Highly Hazardous Chemicals (HHCs). Our mission is to provide the necessary support so Amazon can achieve the 2040 Climate Pledge responsibly and in a manner that safeguards the safety of our associates and the community at large. Program Strategy: the team focus is on building a safety program that reduces the HHC risks at Amazon to as low as reasonably possible. To do so, we are working to establish process safety frameworks in four important aspects of HHC processes:Technology – Process Safety Information, Process Hazard Analysis (PHA), Safe work practicesFacilities – Mechanical Integrity, Pre-Start-up Safety Reviews, Management of Change (MOC)Personnel – Process Safety Training, Process Safety Incident InvestigationsAudit and Assurance – Monitor program performance and maturationBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of managing, analyzing and communicating results to senior leadership experience- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Bachelor's Degree in Process Safety, Chemical Engineering, Advanced Safety Engineering and Management or equivalent ...

Sr. Procurement Sustainability Mgr-Strategic Engagement and Partnership , Global Procurement Sustainability, GPO

Lead Amazon's Sustainability Transformation as our Strategic Engagement and Partnership Program ManagerAre you a visionary leader driven to create positive change? Join our dynamic Global Sustainability team and spearhead the creation and implementation of Amazon's GPS Strategic Engagement and partnership initiatives. As our Program Manager for ESG, you will have the opportunity to drive transformative strategies that position Amazon as a force for good, elevating our social, economic, and environmental impact worldwide through best practices in sustainability and supplier diversity.Main Responsibilities:Collaborate with Cross-Functional leaders: You will partner with leaders across Amazon's Worldwide Operations, including Sustainability, Supplier Diversity & Inclusion, Economic Development, Public Policy, and more. Leverage your exceptional communication and relationship-building skills to align on key messaging, policies, and global campaigns that advance our ESG agenda. Work closely with communications, policy, and marketing teams to craft compelling executive-level content, ensure policy alignment, and amplify our impact at key supplier diversity and ESG activations and initiatives.Champion Innovative Supplier Diversity: You will develop forward-thinking strategies to foster a diverse, equitable, and inclusive supply chain. Identify and onboard impactful new suppliers, driving positive change in communities worldwide. Showcase your strategic skills as you streamline processes, track KPIs, and proactively mitigate risks. Partners with advocacy organizations to execute this.Elevate Amazon's Sustainability Leadership: As a trusted partner to industry-leading organizations, NGOs, and government entities Mission To accelerate good for the people and planet through purpose-led procurement. Business Operations Driving responsible procurement in the value chain to protect the environment, promote economic growth, safeguard human rights, advance social equity while fostering community impact. , you will position Amazon as a trailblazer in corporate sustainability. Spearhead high-profile collaborations and thought leadership initiatives that solidify our reputation as a driver of positive global transformation. Leverage your branding, marketing, and content creation expertise to build buy-in and engagement for our sustainability vision.Thrive in a Dynamic, Purpose-Driven Environment: This role will challenge you to excel in an ambiguous, fast-paced setting. Your ability to navigate complexity, think critically, and drive operational excellence will be key to your success. If you're a visionary leader passionate about creating sustainable impact, we want to hear from you.Basic Qualifications:• Bachelor's degree in Supply Chain, Business, Engineering, or a related field• 3+ years of experience in program management or supply chain operations• Proficiency in Microsoft Excel and project managementPreferred Qualifications:• 5+ years of program management experience• Exceptional communication and stakeholder management skills• Experience with ESG initiatives and sustainability strategies• Lean/Six Sigma expertise• Expertise in financial/inventory management software• Branding, marketing, high-impact content creation skills, and story tellingThis role requires relocation to one of Amazon's global hubs. Are you ready to transform sustainability at scale and leave an enduring impact? Apply now!Key job responsibilitiesAs a strategic leader, you will collaborate with cross-functional teams across Amazon's operations, including Sustainability, Supplier Diversity & Inclusion, Economic Development, and Public Policy. Leveraging your exceptional communication and relationship-building skills, you will align on key messaging, policies, and global campaigns to advance the company's ESG agenda.You will develop forward-thinking strategies to foster a diverse, equitable, and inclusive supply chain. This will involve identifying and onboarding impactful new suppliers, driving positive change in communities worldwide, streamlining processes, tracking KPIs, and proactively mitigating risks. You will partner with advocacy organizations to execute this vision.As a trusted partner to industry-leading organizations, NGOs, and government entities, you will position Amazon as a trailblazer in corporate sustainability. Spearheading high-profile collaborations and thought leadership initiatives, you will solidify the company's reputation as a driver of positive global transformation. Your branding, marketing, and content creation expertise will be crucial in building buy-in and engagement for Amazon's sustainability vision.A day in the lifeAs an Engagement and Partnerships Sr. Mgr, you'll lead Amazon's efforts to increase awareness, adoption, and compliance with its Supply Chain Standards and ESG frameworks. Your day involves coordinating with cross-functional teams to develop strategic engagement plans for key stakeholders, including suppliers, advocacy groups, associations, and academic institutions. You'll host informational sessions, analyze supplier data, prepare thought leadership content, and monitor industry trends to position Amazon as a leader in responsible supply chain management. Throughout, you'll leverage your communication, stakeholder management, and project coordination skills to drive positive impact and build Amazon's reputation as a force for good.About the teamTeam MissionTo accelerate good for the people and planet through purpose-led procurement. Business OperationsDriving responsible procurement in the value chain to protect the environment, promote economic growth, safeguard human rights, advance social equity while fostering community impact.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Sr. Product Manager

Amazon is seeking a Senior Product Manager to lead North America's vehicle redeployment strategy for our Last Mile delivery fleet. You will develop & scale our redeployment initiative through technology and product testing, vendor management, repair shops, DSP experience, and internal stakeholder management.The Global Fleet and Products team is responsible for managing and growing the network of professional contract organizations that power Amazon's in-house last mile delivery service. Our partners work out of delivery stations across North America and are assigned delivery routes and packages 7 days a week that are delivered by their vans and drivers.This Sr. Product Manager will have stellar business acumen, be comfortable interfacing and driving various functional teams, have a passion for developing and implementing processes in an ambiguous problem space, and be willing to roll up their sleeves to build a program that will significantly impact Amazon’s last mile delivery capabilities across North America. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented and will have an ability to work independently under time constraints to meet deadlines. This candidate will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Key job responsibilities• Comfortable in different roles, sometimes supporting, sometimes leading.• Work backwards from the customer, introducing new ways to manage Amazon-owned equipment.• Deliver features/services to drive continuous value to customers.• Ensure key information cascades consistently and smoothly across stakeholder organizations.• Collaboration with internal and external stakeholders, including suppliers, ops, finance, and other business teams to bring ideas to fruition.• Develop automated solutions in partnership with technology teams.• Is capable of taking accountability and driving planning, resolution and execution with his/her team.• Responsible for understanding program execution (end to end) to ensure products can measure internal and external performance standards at scale.**Travel expectations are approximately 15%.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Sr. Product Manager - Salesforce, Americas DSP

At Amazon, we're working to be the most customer-centric company on earth -- including how we fulfill and deliver customer orders. The goal of Amazon’s Delivery Service Partner (DSP) Management Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the last mile space.We are looking for a Sr. Product Manager – Salesforce in our Last Mile organization. The NA DSP Salesforce team works backwards from DSP performance to support the business strategy by designing tools to drive DSP improvement at scale. In this role, you will maximize the value Last Mile derives from Salesforce by leading and implementing strategic projects to enhance our Salesforce org. You will establish mechanisms to increase platform adoption, identify risk, and maintain a high bar for delivering reliable and secure solutions that work backwards from customer needs. This role will be the conduit between the business stakeholders and the Salesforce tech team to deliver improved internal and external workflows through the creation of new features, key data sets and enhanced reporting mechanisms to improve Salesforce user experience. Key job responsibilities• Define and improve strategies for how to optimize Salesforce usage in Last Mile• Develop and deliver on a coherent strategy, including design, user requirements, market assessments, scalable delivery plan, and adoption strategy• Engage customers, partners and internal stakeholders to determine business requirements, technical considerations and strategic objectives.• Provide reports, insights, and recommendations to leaders of DSP programs & products as well as overall Last Mile leadership to drive increased effectiveness for our DSP partners and program teams• Recommend new product features, workflows, and ideas to influence Salesforce platform adoption and utilization• Collaborate with cross-functional partners to improve tools and productivity• Identify risks that threaten project success and develop mitigation plans• Gather business requirements, conduct business process analysis, and manage complex CRM projects.• Take ownership in driving new feature development through every stage of the product life cycle and deliver incremental value• Act as product champion and establish effective relationships with key partnersAbout the teamAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience as a product manager or owner- Experience owning feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience working across functional teams and senior stakeholders- Must have knowledge of Salesforce CRM products and experience with implementing Salesforce CRM improvement projects ...

Sr. Product Manager - Tech, Grocery Robotics and Automation Systems

At Amazon, we are constantly working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon's Grocery Robotics and Automation Systems team is seeking a proven technology product management leader (Sr. PMT) to lead the our Machine Reliability Experience (MRX) and Launch Readiness Experience (LRX) software program. The MRX and LRX are crucial to our success at Grocery Robotics and Automation Systems as we prepare to scale our automation solutions across the Amazon Grocery Fulfilment Network. The Sr. PMT will partner with business and engineering teams across Amazon to identify opportunities to reduce our deployment time to market and reduce our unplanned time post-launch. Leveraging these opportunities, the role owns developing the roadmap of innovation that aims to build a comprehensive software suite through the entire deployment and launch journey, while guiding the evolution of our technical architecture to turn the headwinds of today into the core capabilities of tomorrow. Key job responsibilitiesAs the Sr. PMT, your responsibilities will include:• Drive feature launches including working with business development, marketing, leadership, customer support, engineering, UX, operations, solution architects, and other product management team members• Own and define the feature design and technology approach, managing tradeoffs and dependencies with key stakeholders• Understand market trends and build business cases for new product opportunities.• Dive deep into customer feedback to represent the voice of the customer to the engineering team and other stakeholders• Ability to establish and monitor business metrics to drive the team’s progress toward goals• Review with stakeholders status, progress and results of projects• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.• Maintain a feature backlog. Make requirements trade-offs for short-term and long termAbout the teamThe Grocery Automation and Robotics Systems Team innovates, designs, develops, and integrate automation solutions to reduce cost and time to serve, while improving customer and employee experience for our Grocery operations. Our road map focuses on systematically improving every aspect of the Amazon’s Grocery operations from: associate experience, safety, costs, storage, throughput capacity, speed, flexibility, scalability, sustainability, operational performance and reliability. Our team members possess deep design experience and innovation skill-sets in these technical areas. We work closely with internal partner teams in all geographies to align priorities, eliminate duplication or waste. Our solutions are extremely cost effective, driving Customer value and experience. The team provides oversight and approvals for project technical feasibility, design and realization.BASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years of end to end product delivery experience- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr. Product Manager - Tech/External Service, AWS End User Computing

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The Amazon Display Protocol team in AWS End User Computing is looking for a talented and passionate senior technical product manager to help us develop and grow our portfolio of products and technologies, and change the way people use interactive graphics applications in the Cloud!We are developing state of the art, low-latency remote display protocol. Our products provide to end users a secure and efficient way to get access to the graphical interface of a remote desktop or application that resides in the cloud or in a data center using different types of client devices and over varying network conditions.AWS services such as Amazon Workspaces and Amazon AppStream 2.0, as well as many customers around the world, including Netflix, Volkswagen and LG Electronics, leverage our technology to remotely interact with applications, running on EC2 or in their data center, using a range of end-user devices such as desktops, laptops, Chromebooks or thin-clients.You will be part of a distributed team with members both in the US and Italy. This position is for candidates who would like to join our team in Bellevue, WA. Given the distributed nature of the team, you may be asked to visit our team in Italy occasionally when conditions permit. There will also be opportunities to represent your product at major international/domestic conferences. Preferred qualifications* Experience with remote display protocols, such as Microsoft Remote Desktop and VNC* Experience with End User Computing products and services * Entrepreneurial spirit with track record for delivering results in fast-moving environments * Experience working with a diverse and geographically distributed teamKey job responsibilitiesYou will be part of an international team building technologies and products such as NICE DCV (https://aws.amazon.com/hpc/dcv). As a Sr. Product Manager - Technical/External Service, you will own portfolio strategy, product definition, feature prioritization, messaging, pricing, adoption, customer interaction, sales enablement, and team development. You will work with stakeholders across AWS as well as outside of Amazon, including lighthouse Fortune 100 and 500 companies using our products.A day in the lifeThis is a high visibility and high impact role. Every day you will have to balance your efforts among working closely with engineers to find innovative solutions for satisfying interesting customer needs, defining new product features, collaborating with our go-to-market teams to drive adoption, interacting with customers and partners, and representing our products and the team in front of all levels of AWS leadership. Either way, there will always be something new to learn. We ask you to be highly passionate, motivated, and willing to make a significant contribution to our team. Your talent and passion can make a big difference.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of working as a Technical Product Manager experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Bachelor's Degree in Computer Science or similar, or comparable years of experience ...

Sr. Product Manager , Amazon

As a Sr. Product Manager in this role, you will be responsible for launching new asset/driver types starting from the pilot phase to scaling it globally. You will be responsible for defining the product features, work with cross functional teams (product, engineering, pricing, marketing, fleet, legal, etc.) to get the program off the ground, develop and execute the scaling strategy, and manage the product roadmap. You will make key strategic decisions and get buy-in from senior leadership. If you enjoy building from scratch, working in a fast-paced environment, and structuring ambiguous problems, this could be a great role for you.As an ideal candidate, you will need an extensive background in product management, demonstrated leadership of high-impact strategic initiatives, and experience in managing and launching products. You possess the ability to synthesize customer pain points, craft product vision and roadmaps, develop requirements and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role offers an opportunity to play a prominent role in leading efforts that make a difference to our customers, while improving our efficiency and cost structure. Successful candidates would be analytical, comfortable thinking big and diving deep, and have a proven track record of end-to-end project ownership and successfully delivering results in a fast-paced, dynamic business environment.BASIC QUALIFICATIONS- Experience as a product manager or owner- 6+ years of end to end product delivery experience ...

Sr. Product Manager, Amazon Freight Partner - Product & Tech

**This role can be based in Bellevue, WA**Would you like to be part of a team focused on driving innovation in the transportation industry, while working to empower entrepreneurs, and contribute to Amazon’s sustainability goals? Amazon Freight Partner (freightpartner.amazon.com) is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, ability to hire from their local communities, and long-term growth potential. The Amazon Freight Partner team is seeking candidates with entrepreneurial spirit who are quick learners and comfortable operating in a fast-paced environment.As a Sr. Product Manager in this role, you will be responsible for building products that enable our partners to execute safely, at a low cost and compliant with rules and regulations. You will be responsible for defining the product features, work with cross functional teams (product, engineering, pricing, marketing, fleet, legal, etc.) to get the program off the ground, develop and execute the scaling strategy, and manage the product roadmap. You will make key strategic decisions and get buy-in from senior leadership across transportation. If you enjoy building from scratch, working in a fast-paced environment, and structuring ambiguous problems, this could be a great role for you.As an ideal candidate, you will need an extensive background in product management, demonstrated leadership of high-impact strategic initiatives, and experience in managing and launching products. You possess the ability to synthesize customer pain points, craft product vision and roadmaps, develop requirements and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role offers an opportunity to play a prominent role in leading efforts that make a difference to our customers, while improving our efficiency and cost structure. Successful candidates should be analytical, comfortable thinking big and diving deep, and have a proven track record of end-to-end project ownership and successfully delivering results in a fast-paced, dynamic business environment.The Middle Mile Transportation Technology organization builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Sr. Product Manager, North America Customer Delivery Experience

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.The North America Customer Delivery Experience team is seeking a Product Manager to lead the planning, execution, and delivery of features for existing products. You'll work independently, either embedded within a single team or across multiple teams, focusing on product vision and customer delight. Your work will impact customer experience, feature usability, success metrics, team goals, and potentially organization-level objectives.As a Product Manager, you'll follow Amazon's "working backwards" approach, serving as the Voice of the Customer. You'll conduct in-person research, perform experiments, and use data-driven insights to identify unique use cases. Your role involves collaborating with designers on prototypes, ensuring product compliance, localization, and accessibility. You'll drive constructive discussions among cross-functional teams to reach consensus on product decisions.Communication is key in this role. You'll own product feature communications, developing clear documentation and strategic materials. You'll manage stakeholder relationships, articulate feature details, and drive timely decisions to accelerate progress. Your responsibilities may include overseeing the launch process, managing post-launch support, and continuously improving products based on customer feedback and performance metrics.Leadership and mentorship are also important aspects of this position. You'll contribute to recruiting efforts, mentor team members, and help develop talent within the organization. Your ability to identify and resolve issues, define and monitor KPIs, and drive improvements will be crucial to the success of the team and the products you manage.Key job responsibilities- You work effectively with customers, stakeholders, and engineering teams to deliver large or significant features successfully. Your efforts result in measurable improvements to your customer’s experience.- You own defining the strategic vision for major features or a product, establishing a roadmap, and have a track record of successfully driving engineering teams to deliver on that vision. You make crisp decisions about what projects move forward and in what priority order. You successfully manage all stages of the lifecycle (from concept to delivery). - You understand the architecture of the systems and technologies behind your product (e.g., workflows, APIs, runtime characteristics, design limitations, and maintenance requirements). - You are able to influence technical priorities and business strategy through data-driven contributions. You successfully make a case for resource allocation to achieve a desired customer or business outcome. - You communicate ideas effectively, both verbally and in writing, to all types of audiences. You are able to write narratives, PR/FAQs, and other strategic documentation. - You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus). You partner successfully with technical and non-technical customers, stakeholders, compliance, and engineering teams.- Your product management practices set a great example to others. You routinely and efficiently deliver the right things. You are a simplifier. You judiciously add, refine, and remove features. You proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks. - You actively participate in the hiring process and mentor others.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the teamThe Customer Delivery Experience (CDE) Delivery Estimate Accuracy (DEA) team's focus is to standardize, optimize, and teach to impact customer experience, support business growth, innovation and balance different tradeoffs to manage cost, speed and quality. The CDE team strives to be experts in mining, maintenance and reporting of order fulfillment data and make intelligent recommendations of process innovation across execution in Amazon’s supply chain. The team also has single threaded ownership of improving Delivery Estimate Accuracy and drive several tactical programs across multiple cross functional teams in the Amazon supply chain including field operations, planning, technology and execution teams.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...