Bellevue

Amazon is looking for a Senior Technical Program Manager who can combine strategic vision with collaborative and analytical skills to build the Last Mile Fleet In Life Services data structure. In this role you will contribute as part of the Strategic Programs team to help deliver fleet services faster, more reliably, and at a lower cost while ensuring a long-term vision. You would be a great fit for this role if you enjoy and excel at:- Thinking Strategically and develop 3-year plans across different organizations.- Autonomously coming up with and quickly implementing innovative and disruptive ideas- Continuously learning new skills and knowledge areas to grow, develop, and better serve our customers.- Influencing a broad set of stakeholders and working with diverse 3P vendors.- Solving analytical problems and drawing conclusions from large complex data setsKey job responsibilities- Leading cross-functional teams of business and technical leaders to deliver impactful results at Amazon speed.- Study, learn, and diagnose In Life Services operational processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort.- Recommending and implementing changes to 3P systems design, data structure and reporting standards.- Project and Change management from conception to completion.- Writing clear documents, and leading project meetings with Sr. Management.- Ensure products are working in all the aspects (data accuracy, automation, features).- Be the voice of the customer and articulate their needs.- Evaluate new features from the technical point of view to understand the impact in development required.- Work with project managers on development, launch process, beta product, acceptance criteria.- Influence the strategic direction (business and technology) and analytics org priorities.- Establish/simplify processes to ensure product meets customer needs and audit mechanisms.BASIC QUALIFICATIONS- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are seeking an experienced Sr. Technical Infrastructure Program Manager (Sr. TIPM) – Hydrogen & Microgrid Asset Manager to lead the development and execution of a comprehensive operations and maintenance (O&M) program for hydrogen-powered industrial trucks (PIT), stationary hydrogen power systems, and microgrid assets. This role will spearhead the creation of a best-in-class asset management framework that seamlessly integrates with our Reliability Maintenance Engineering (RME) processes and tools.Key job responsibilities• Program Development and Oversight:o Design, launch, and manage a comprehensive O&M program for hydrogen PIT, stationary hydrogen systems, battery energy storage systems (BESS), and natural gas generation systems. This program should include regular inspections, preventive maintenance, and repair procedures.o Establish a framework for asset tracking, maintenance scheduling, and life-cycle management consistent with RME processes and standard tools. Create a flexible program structure that can easily incorporate new asset types and adapt to growing operational requirementso Manage small to medium sized retrofit programs that improve asset performance or enable future integration of hydrogen or various onsite generation technologies. o Support commissioning and pre-startup safety reviews of onsite co-generation systems. • Asset Management:o Develop systems for tracking and logging maintenance schedules, performance metrics, and repair histories for all assets.o Work closely with on-site teams and supply-partners to create and maintain an accurate inventory of all physical assets, including equipment and facilities.o Utilize predictive analytics and machine learning algorithms (where necessary) to analyze asset data, optimize performance, and identify opportunities for efficiency improvements.• Stakeholder Collaboration:o Act as the liaison between internal teams, RME leadership, and external supply partners , to integrate existing tools and methodologies into the program.o Provide regular program updates and insights to stakeholders, ensuring alignment with organizational goals.• Scalability and Innovation:o Expand the O&M program across all geographies ensuring consistency to Amazon standards and local regulations.o Identify and implement innovative approaches to continually improve the reliability and efficiency of hydrogen-powered systems and battery energy storage systems.• Performance Monitoring:o Define baselines, metrics for performance management, and track key performance indicators (KPIs) to measure the success of the O&M program against the baselines.o Use insights from program data to inform decisions, identify trends, and implement improvements.• Travel:o Travel up to 60% of the timeA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS• Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Energy Management, Operations Management, or a related field.• 3+ years maintaining and operating facilities that utilize highly hazardous chemicals and/or experience with natural gas generation systems. • 10+ years of experience in managing O&M programs, asset management, or hydrogen-based systems.• Strong knowledge of preventative and predictive maintenance methodologies.• Demonstrated success in managing large-scale, technical programs across multiple sites or asset types.• Excellent communication and stakeholder management skills. ...

Join us in Bellevue as we innovate on behalf of our customers in Amazon's fastest growing market: India and emerging markets. Come along for the ride as we tackle new kinds of challenges across the entire Amazon stack in one of the most complex and dynamic places on earth. Work with us as we bring our inventions to the world, transforming the lives of consumers and sellers in emerging markets across the globe.We build algorithms that detect potential abuse patterns/actors, and then create mechanisms that can prevent abuse and incentivize responsible use of Amazon policies. This enables business to become sustainable and continue to provide pleasing experience to the good customers. You will get to innovate and contribute to creative mechanisms for identifying and streamlining customer pattern at Amazon.By encountering these types of challenges sooner and more often than other markets, we are pioneering innovative products and services that are impacting Amazon customers the world over. As a part of IES NCRC (Customer Returns) team, we focus towards improving the return journey for the customers, having a low-latency Amazon app, identifying/curbing return policy misusers, and keeping the operations sustainable. Whether we're employing ML or AI, building a new React-based front-end, or coordinating a dozen different parts of the Amazon ecosystem to drive a new initiative, exciting challenges abound.Key job responsibilitiesAs the Sr. TPM, you will be responsible for scoping and delivering large projects end-to-end. You will have the opportunity to work with a cross functional team of stakeholders on some our highest visibility projects. You will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. You will work with senior product and engineering leaders to define strategy and requirements. You will design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, you will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. Working cross-functionally, you will identify and secure commitment from tech teams across the company for new initiatives, driving consensus on the technical approach. The ideal candidate will have a well-rounded, technical background as well as a history of leading large projects end-to-end. You will also identify opportunities to converge overlapping technical efforts, and drive the long-term strategy and manage the roadmap, change management process. Maturity, high level judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why, Amazon is investing in generative AI (GenAI) and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. AGI Data Services is a key part of providing data creation, curation, and analytics services to help develop, test, and train AI models. This organization generates ground truth data which is used to train machine learning models. The team works with various data formats such as audio, video, and images, and packages this information to be used by internal stakeholders including data modeling and product teams.This TPM role’s scope includes defining strategy, processes and requirements, and leading cross functional development teams from design through delivery. You will be accountable for driving the entire product lifecycle, from platform product definition through specification, coding, quality assurance and launch to the world. Most importantly, you will influence engineering teams to build the right solutions. You will be also responsible for creating leverage by ensuring capabilities are reusable and scalable to world-wide legislative changes. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilitiesThe Sr. Technical Program Manager will interact with product management, FA/BA, cross partner teams, multiple stakeholders and leadership to deliver complex projects and programs. The person will anticipate bottlenecks, provide escalation management, make trade-off decisions, and balance business needs versus technical constraints.The person should have technical skills to provide solutions, design, build, and deliver it. This may include leading distributed technical teams to manage development, configuration, maintenance, administration, and integration with other systems. Successful candidates will have a strong technical background, be detail driven and have excellent problem solving abilities. You will have a deep understanding of product design and implementation details and will successfully represent the technical team to senior leadership and customers. Your technical expertise and operational excellence will influence the team’s decisions and drive secure and robust solutions, which have great customer experience.A day in the life• Provide technical leadership by facilitating solution/design/architectural discussions; find and research ways to utilize the tech Platform improving processes, productivity and scale.• Work closely with end users, product owners and BA/FA teams to bridge the gap between business and technical requirements and constraints.• Facilitate and oversee architecture review sessions to ensure design and configuration is consistent across the applications and standards have implemented.• Provide expertise on capacity management, level-of-effort estimation, task tracking and assignment.• Collaborate with partner teams to define deliverables, roadmaps, accompanying documentation for projects and programs.• Work with a cross-functional scrum teams to deliver projects in iterative release cycles.• Identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations at multiple levels.• Create, maintain and communicate project status, metrics to stakeholders.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Interested in Machine Learning and AI? Our team's mission is to make machine learning easy, stronger, and universal in the world of Natural Language. At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world's most beloved brands – customer obsession is part of our company DNA. Our Technical Program Managers (TPM) help solve complex problems and get to see the impact of their work first-hand.You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI). You will be solving difficult non-deterministic workflows, work with highly scaled systems, and build technological frameworks/systems that keeps raising the bar on quality.The right candidate will enjoy finding solutions to hard problems, possess a strong program management background, will have demonstrated experience leading medium to large projects and will have a well-rounded technical background in one or more of machine learning applications, device software and/or web development. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.Key job responsibilitiesAs a Sr. TPM, you will be responsible for scoping and delivering large projects end-to-end. In this, you will collaborate closely with a team of scientists and engineers to influence our overall strategy and define the team's road map. A successful candidate will have a background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast-paced environment.- Ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected - Collect business and systems requirements from internal and/or external customers- Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance the business needs versus technical constraints- Have high judgment, negotiation skills, and ability to influence- Excellent communication skills (written and verbal) and the ability to generate and communicate meaningful metrics- Strong problem solving and organizational skills- Independent, able to take quick decision with limited / no guidance- Skilled in forecasting, risk management, and change control- Comfortable working in a fast paced, dynamic work environment- Fast learner on new technologies, especially machine learning approachesA day in the lifeYour day might include facilitating team discussions, analyzing data to make informed decisions, collaborating with engineers on technical solutions, and coordinating with various teams to ensure project success. You'll balance strategic planning with hands-on problem-solving while supporting team members in achieving shared goals.About the teamThis role is in a team that is building a family of AI-enabling services. This team is considered strategic and has visibility with Amazon leadership at the highest levels. The role offers a chance to build and launch new AI services from the ground up, learn the state of the art in machine learning (ML) technology, and work closely with an exceptional group of product, engineering, and science leaders. AI/ML background is preferred but not required.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 5+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Agile, SCRUM or similar program management methodologies ...

The Alexa Routines team is looking for a strong Sr. TPM to lead the Routines product execution. Routines is used by more than 40% of Alexa Customers every-day and is a critical driver of adoption and retention for Alexa. We are re-inventing Routines with the latest LLMs to bring in GenAI powered capabilities into Routines. Come join us in our journey!. You can help us invent the future. As a member of our team, you will be responsible for leading the development and launch of core product features. You will have significant influence on our overall strategy by helping define these product features, driving the system architecture, and spearheading best practices to enable a superior product. We are looking for an entrepreneurial, experienced, and creative Senior TPM to join our team. In this high profile role, you will help define and champion the vision for Alexa as it relates to building Proactive Experiences for our customers, identify and build new cross-organizational products that help Alexa move towards this vision, and then measure how effectively Alexa is tracking to it. You will collaborate with numerous product, design, user research, development, voice technology experts and other internal and executive teams to identify, define, and implement solutions to raise the bar on the Alexa customer experience, measured by an outsized impact on customers' interest in and engagement with Alexa.As a member of the team you will be responsible for leading the development and launch of core product features. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product.The ideal candidate is clearly passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Come, join a fun-loving, diverse, and creative team at Amazon, involved in building innovative new technologies for delivering billions of customer packages at the customer doorstep! The Last Mile Technical team owns the technical solutions that helps deliver billions of packages world wide. We are instrumental in impacting customer satisfaction directly, by devising innovative ways to deliver packages quickly and cost-effectively to the customers, and at scale using Optimization, Artificial Intelligence (AI), and Machine Learning solutions.Our team is seeking a Technical Program Manager to manage large, complex programs with multi-year projects. In this role, you will be responsible for managing cross-cutting programs across the Last Mile org and our partners, delivering large scale solutions that span multiple businesses, technology, and operational teams. These projects will include initiatives, such as, rolling out new technology to new geographies as we expand, creating technical solutions to support new businesses and strategic Amazon initiatives, and building great technology platforms that can scale to Amazon’s size and global market places.The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects across multiple teams, and will have a well-rounded technical background in current e-commerce and supply chain technologies. You will thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a seasoned TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.BASIC QUALIFICATIONS- 8+ years of experience in technical /leadership program management, systems architecture, or system development- 7+ years of project management experience and demonstrated knowledge of program management best practices- 5+ years of experience with software development lifecycle from conception to delivery- Bachelor's Degree in Operations Research, Industrial Engineering, Computer Science, Information Systems Management, mathematics, or other related fields- Experience with designing and owning a product roadmap and/or managing a software development lifecycle for multi-year cycle ...

Are you passionate about customer trust and privacy! Come join the Devices and Services Trust and Privacy (DSTP) team and help create new processes and mechanisms to safeguard and elevate customer trust across a portfolio of 30+ devices and services. We're looking for a talented Senior Technical Program Manager who can help DSTP meet its vision to deliver Earth’s most trusted devices and services by partnering with builder teams to guide, verify, and build trustworthy customer experiences while adhering to global and emerging regulatory standards. As a Senior Technical Program Manager, Privacy Controls Assurance you will be responsible for designing, conducting, and overseeing privacy controls assurance, conducting control gap assessments, identifying areas of improvement, and recommending appropriate risk reduction activities to builder teams to ensure compliance of customer data.Key job responsibilities* Design and implement a comprehensive and risk-based privacy controls assurance and testing program to evaluate the effectiveness and efficiency of privacy and trust controls across D&S.* Write detailed privacy control test cases and perform comprehensive privacy control assessments to evaluate the design and operating effectiveness of privacy controls in accordance with internal policies, external promises, and legal/regulatory requirements.* Test and evaluate privacy controls to identify drifts and quantify risk to be delivered through proactive compliance reporting to support internal policies, external promises, and legal/regulatory requirements.* Collaborate with cross-functional teams to identify, assess, and prioritize privacy control weaknesses and collaborate with control owners to develop risk mitigation plans for control improvement.* Proactively revise tests, making them flexible, specific, and repeatable so they better expose gaps in complex privacy controls, policies, standards, promises, and procedures.* Stay up to date with emerging privacy risks, threats, vulnerabilities, and evolving privacy controls assurance and testing frameworks to ensure appropriate residual risk calculations.* Coordinate with product and engineering teams to automate tests using internal and open source tools & infrastructure.* Develop a deep understanding of D&S’ infrastructure, applications, and data flows to design a repeatable controls testing methodology, appropriately document assessment findings, and provide mitigation recommendations in a clear and concise manner.* Establish metrics and regular reporting/escalation mechanisms for measuring results, progress, and gaps in performance and compliance.* Communicate plans, status, and critical issues clearly and effectively.* Support deep dive assessments and ad-hoc data analysis requests.A day in the lifeThis is a cross-functional role where you will work directly with engineers, product managers, policy and compliance specialists, and Amazon builders to define and perform comprehensive privacy control tests to evaluate the effectiveness of privacy controls in accordance with internal policies, external promises, and legal/regulatory requirements. You will use your investigative and analytical experience in combination with your technical depth to write complex test cases that represent a vast array of customer environments, interactions, and flows. You will be responsible for knowing the ins and outs of impacted systems, and ensure the impacted builders/owners follow the correct paths to compliance. You should be comfortable working in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making.About the teamThis role is a part of Privacy Governance, Risk, and Compliance (GRC) team within DSTP, which includes developing processes, tools, and compliance mechanisms to improve leadership decision making through an integrated view of how well D&S manages its unique set of privacy and trust risks. Our GRC team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 7+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent- Experience defining technical requirements and specifications, writing procedures, adapting requirements to technical and business needs, implementing repeatable processes and driving automation or standardization, and using data and metrics to determine improvements. ...

Do you want to work on a team where you are encouraged to build and have the autonomy to push boundaries? Invention has become second nature at Amazon, and the pace of innovation is only accelerating with expanding breadth of our business. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new products, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.The Supply Chain Optimization Technology (SCOT) Planning Optimization Team is looking for an experienced Sr. Technical Program Manager to re-envision the Inbound (IB) space. In this role, you will orchestrate novel product and science solutions across all verticals of Amazon's IB business - building the right long-term infrastructure to offer first-in-class experiences to our Selling Partners, Customers, and internal stakeholders. This work is high visibility and will require close integration across all, key verticals of our Supply Chain - building the right relationships, ensuring timely delivery of complex solutions, and building the right transparency and explainability mechanisms.Key job responsibilities1. Own cross-organization product development strategies, their timelines, and the deliverables.2. Partner with product, science, engineering, and business teams to develop the right, long-term, feedback mechanisms between products.3. Arbitrate product integration decisions across partner technical teams.4. Synthesize complex, technical implementation decisions for senior leadership audiences.5. Manage delivery of current projects and future product strategies.6. Drive customer/seller engagement in conjunction with partner seller/customer-facing teams.A day in the lifeCoordinate with cross-organization product, science, and engineering teams to build complex technical roadmaps across core planning, execution control, forecasting, and transactional accounting systems to improve Amazon's IB network.About the teamThe SCOT Planning Optimization team is responsible for core short and long-term planning optimization products which impact the entire business. The team is responsible for providing regular strategic guidance to senior leadership for short (S&OP) and long-term (CAPEX) operating plans.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 4+ years of working directly with engineering teams experience- 3+ years of software development experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by our Delivery Service Partners and Amazon Flex. As part of Last Mile's Central TPM organization, the position will be responsible to launch new strategic products in speed portfolio and drive international expansion across the globe. You will be partnering with our business, operations and technical teams in NA, APAC, and EU to understand their needs and develop the right business models and products to achieve them. The Role We're seeking a Sr. Technical Program Manager to be a part of our group. In this role you will be the single threaded leader owning programs to deliver complex projects across multiple Director/VP organizations. Responsibilities also include identifying business and tech requirements, partnering with various stakeholders, writing specifications, scoping, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal science, operations, product, and engineering teams. You will be expected to make appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. You will own communication through various stages of the product life-cycle. The right candidate will possess a strong program management background, will have demonstrated experience leading large to extra-large projects, and will have a well-rounded technical background. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected. About the teamLast Mile PRISM team's objective is to transform Last Mile’s visions into customer delight, delivering end to end tech solutions to enable business strategy by connecting people and systems across the organization.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon is committed to building a sustainable business for our employees, customers and communities. From leading The Climate Pledge to our goal of Net Zero Carbon by 2040, Amazon has consistently driven industry change. Deploying a fleet of 100,000 electric delivery vehicles is one major way we’re making a difference.The Technical Program Manager role will play a key part in managing the electrification of our Last Mile sites in preparation for operating electric delivery vehicles at scale.The Technical Program Manager will be responsible for developing the organization’s power demand plan over a 5+ year horizon. This will include building tools to estimate required power, evaluate different power sources and incorporate changes in technology and operations. The Program Manager will develop this plan, evaluate trade-offs and drive broad alignment with key stakeholders.We seek a strong leader who can set priorities, communicate clearly, and consistently deliver results across diverse cross-functional teams. Key job responsibilitiesKey job responsibilities- Develop framework and model to forecast power demand and trade-offs between different power sources - Solve complex, technical problems with simple, innovative, and practical solutions- Work with stakeholders to define program scope, assign responsibilities, identify appropriate resources needed, and develop milestones to ensure timely completion of programs- Track and monitor program progress- Work effectively with senior leadership across multiple organizations and geographiesBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Workplace Health and Safety (WHS) Governance Risk Manager to join our team. The Sr. WHS Governance Risk Manager will serve as a principle SME for the management of interactions and communication with Federal, State, Provincial and Municipal Health and Safety Regulatory Agencies in the US and Canada. The role is also responsible for providing case management support with Municipal Fire and Life Safety agencies. The Sr. WHS Governance Risk Manager will also be responsible for supporting the development and implementation of internal procedures to ensure compliance with new and existing health and safety statutory requirements and regulations. The Sr. Governance Risk Manager will draft, review and edit regulatory response correspondence and associated documentation for submission to regulatory agencies ensuring adequate technical and substantive content, quality, clarity, and timeliness. The role will also serve to develop awareness and competency in regulatory compliance and management of regulatory interactions across all Amazon Operations business units with the objective of enhancing relationships, building mutual trust, and promoting Amazon’s world class safety program with these entities. Additional responsibilities would involve assisting in developing and implementing standard work tasks performed by the NA Governance team. This includes, identifying opportunities to improve process efficiency and compliance effectiveness through process verification and validation plans, developing process flow diagrams that describe critical process interdependencies with respect to process inputs, outputs, risks and impacts, Using data to identify trends related to regulatory interactions, monitoring performance of business units against applicable regulatory compliance requirements and internal Amazon standards, benchmarking organization performance on regulatory compliance and interaction management.The role will need to engage, collaborate, and partner with Amazon business teams and technical subject matter experts (SMEs) in WHS and other corporate support teams including, but not limited to External Affairs, Legal, Engineering, Industrial Hygiene, Ergonomics, Business Intelligence, and Procurement). The incumbent will assist in defining the WHS Governance strategy and establishing scalable and reliable actions for managing WHS legal compliance in different jurisdictions across North America. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's Degree ...

The Sr. Workplace Health and Safety (WHS) Reliability, Maintenance and Engineering (RME) Program Manager (PM) will provide direct support and partnership to one or more of the North America RME regions and programs. In addition to supporting RME in meeting WHS goals from an execution standpoint, this role will also be responsible for collaborating with technical subject matter experts (SMEs) within WHS, RME, and other functions (e.g. Operations, Ops Construction, Ops Engineering, Worldwide Engineering, Research & Development, Suppliers, Amazon Robotics, procurement, etc.) to continually improve network WHS standards through initiatives driving risk reduction. The Sr. RME PM will support both the field in program execution but will also be responsible one or more of the RME safety processes, such as RME Safety Questions and Concerns, RME Dragonfly, Technician Safety Week and Marketing, RME Technical Safety Teams, Communications, RME Safety Climate Network, RME Safety Training, etc.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilitiesThis role must have demonstrated skills in: Partnering with stakeholders to drive safety ownership and customer obsession, excel at WHS regulatory research, data analytics, and document technical writing.·Support the RME Leadership in improving RME engagement to cultivate a strong sense of ownership and bias for action when escalating safety issues, task creep, and stop work authority.· Partner with all stakeholders to continuously improve NA WHS program requirements (programs, standards, training, etc.) related to RME.· Develop a deep working relationship and partnership with RME and WHS stakeholders for the region(s) and program(s) that you directly support.· Establish intake, escalation and reporting structures within your area of responsibility to ensure timely notification and collaboration on root cause analysis and controls are delivered.· Ensure field and leadership concerns are promptly addressed or escalated to applicable stakeholder’s/support teams at the site, regional or network level.· Ensure network alerts and actions are effectively communicated, sites have the ability to ask questions to gain further clarification, and establish methods for tracking completion.· Partner with equipment OEMs, Ops Engineering, WWE, RME, EHS Engineering, etc. on equipment related incidents where design or retrofits may be necessary across multiple business units.· Stay attuned to changing regulations and internal WHS performance to change policies when required.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's Degree in Safety, Engineering, or related field ...

As a Supply Chain Manager within Sales and Operations Planning (S&OP), you will have the opportunity to own supply chain planning at the highest level for Amazon’s fulfillment business. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management and more – all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.The Supply Chain Manager will work in a fast-paced, fluid environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors and VPs. In this role, a S&OP Supply Chain Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is a blend of short term execution and long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner.Key job responsibilities- Data mine by leveraging SQL/Python to influence key business decisions- Demonstrate strong Customer focus- Make sound business judgments to drive both tactical as well as strategic improvements- Own programmatic execution and the detailed and strategic levels- Identify, prioritize, and implement processes to eliminate defects in the supply chain- Create, develop, and drive solutions that lead to a richer end to end customer experience- Execute thorough root cause analysis and deliver results- Successfully operate and influence in a cross-functional capacityA day in the life“If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!” “Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan”BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Are you looking to become a leader in operations strategy for a Fortune 100 company? Amazon is looking for leaders in the space of Network Design & Planning, Supply Chain, Customer Service, Customer Returns, Inventory Planning and Transportation. We need leaders capable of breaking down and solving complex problems for the benefit of over 120 million customers.Amazon is seeking a Supply Chain Manager to identify, develop and integrate innovative solutions and programs that lead to improvements that redefine the standards for customer experience in our North American transportation network. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide.As a Supply Chain Manager on the Planning Team, this role will analyze the delivery performance across the North American transportation network, identify improvement opportunities and then take business improvement programs from inception to successful implementation. This involves but is not limited to building stakeholder relationships, addressing transportation network design, and developing innovative programs that drive improvements in our transportation processes.Key job responsibilities- Aligning transportation needs and network design across multiple programs and carriers.- Cooperating and influencing internal and external process stakeholders- Implementing of cross-functional process changes in a matrix organization- Articulating clear business and technical requirements to affect process changesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamNA Transportation Outbound Execution, more commonly referred to as Network Planning, manages the design and connectivity of the network, flow and capacities for carriers, 3P carrier relationships and optimization of OB transportation from the Fulfillment Center (FC). We support launching new processes and technologies to optimize the network and execute creative solutions to accommodate future needs of North American Customer Fulfillment (NACF) and transportation. Network Planning works cross functionally with all carriers, both internal and external, to ensure the daily execution of volume flow and the connectivity in the network allows for optimal DEA, speed and transportation cost. NA Trans, as an organization, serves as a ‘steward of the network,’ working to ensure all decisions on transportation capacity and carriers is in the best interest of Amazon as a whole and works to breakdown silos amongst teams.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon is seeking a Supply Chain Manager in the US Delivery Speed Organization for Outbound Transportation. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers within the U.S. As a Supply Chain Manager, for Outbound Transportation, you will be responsible for planning, implementing, and evaluating transportation projects and initiatives, ensuring efficient and effective transportation services for our organization. Your role will involve collaborating with cross-functional teams, and overseeing the day-to-day operations of transportation programs. If you have a passion for transportation, excellent organizational and leadership skills, and the ability to drive strategic initiatives, we encourage you to apply. Our team is specifically responsible for forecasting, improving, and educating leadership on "speed of delivery" that our customers experience. Key job responsibilities - Develop and implement transportation programs and initiatives in line with the organization's strategic goals and objectives - Collaborate with cross-functional teams to identify transportation needs and develop innovative solutions to improve transportation efficiency and effectiveness - Monitor and analyze transportation data, trends, and performance metrics to identify areas for improvement and make data-driven recommendations - Articulate business and technical requirements to effect process changes - Stay updated on emerging trends, technologies, and best practices in transportation management, and incorporate them into program strategiesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Join Amazon's Global Logistics Network design team to revolutionize our international supply chain. You'll lead strategic initiatives that enhance our worldwide customer experience, focusing on EU, Canada, Mexico, and Japan. This role offers an exciting opportunity to shape the future of e-commerce logistics through innovative network modeling, operational process design, and impactful recommendations. Your expertise will drive cost reduction, improve lead times, and optimize inventory flows on a global scale.Key job responsibilities- Develop network models and optimization solvers to enhance inbound strategy- Perform creative analysis using incomplete data to address strategic business questions- Transform abstract concepts into major investment recommendations- Optimize global inventory flows to maximize reliability, speed, and cost-effectiveness- Communicate strategic recommendations to executive-level sponsorsA day in the lifeYou'll collaborate with diverse stakeholders across multiple time zones, diving deep into data and analytics to solve complex supply chain challenges. Your day might involve refining network models, analyzing global logistics data, or preparing compelling presentations for executive leadership. You'll balance strategic thinking with practical implementation, always keeping the customer experience at the forefront of your decisions.About the teamOur Global Logistics Network design team is dedicated to revolutionizing e-commerce on a worldwide scale. We're passionate about leveraging leading technology and data-driven insights to create a seamless, efficient supply chain. Our work directly impacts millions of customers, making every day an opportunity to innovate and improve the way goods move around the globe.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience with SQL and/or statistical/mathematical software (e.g. R, SAS, or Matlab)- Proven experience in an e-commerce distribution environment- Exceptional written and verbal communication- Advanced analytical skills and business judgment ...

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.About the teamThe Amazon Extra Large (AMXL) supply chain team is looking for an experienced leader with a strong record of achieving results, to create and execute our worldwide supply chain. AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers’ homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed.We are seeking an experienced leader for an exciting opportunity to work in the last mile delivery space to drive forecasting, capacity planning and launching new last mile delivery operations. In this role you will deal with ambiguity, identify problem statements and develop innovative solutions to improve Customer Experience, reduce cost and create a best in class home delivery network.AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers’ homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon Logistics (AMZL) Topology Planning is looking for a Supply Chain Manager, North America (NA) Topology Planning who has experience in analytical skills, supply chain knowledge, and technology experience to join our team. In this position, the individual will own mid to long term topology strategy, short and long term build plan management, and topology optimization engine for AMZL delivery stations planning. This position requires working with multiple stakeholders across various supply chain functions like North America transportation, engineering, launch, finance, operations, sales and operation planning. This role is a high visibility role as it requires regular interaction with leadership team and involves in critical decision making. In this position, the Senior Supply Chain Manager, NA Topology Planning develops and implements ideas to drive continuous improvement by simplifying the process, creating additional value, and driving automation.Key job responsibilities - Own mid-term topology strategy in operations planning and monthly topology planning cycles - Build plan management and network portfolio management- Build and improve topology optimization engine for Amazon delivery station planning - Work with multiple stakeholders across various supply chain functions like outbound transportation, engineering, launch, finance, operations, sales and operation planning - Develop and implement ideas to drive continuous improvement by simplifying the process, creating additional value, and driving automation - Identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion - Deliver end-to-end technology and operations projects, working through obstacles along the way- Communicate expectations and requirements equally well with business and technology teams- Write well-reasoned and data-driven proposals- Perform data analysis and utilize problem-solving skills to work through difficult challengeBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon is seeking an industry proven and detail oriented Supply Chain Manager to oversee Supplier Development Engineers and support supplier sourcing for our Material Handle Equipment (MHE) Automation program. Successful candidates are natural self-starters who have prior experience in the integrated automation project life cycle, contract manufacturing, change management, and system supplier and/or technology sourcing. Our Supply Chain Manager must be agile with the ability to quickly adapt strategies, plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. Open minds, customer focus, innovation empowerment, advanced technologies, team first mindset, and individual drive to enable the team to deliver the most advanced and cost effective MHE automation solutions globally. Key job responsibilities Develop and manage relationships with our key suppliers and business partners to enable and support project execution. Review supplier designs and proposals to ensure that scope, pricing, and schedules support Amazon business needs. Support consistent work package sourcing processes consistent with Amazon sourcing policies. Facilitate suppliers’ understanding of Amazon global policies, equipment design standards, budget and cost targets, service and quality expectations. Drive suppliers’ continuous improvement and value engineering in support of program’s performance metrics: quality, delivery, capacity, cost and safety. Monitor suppliers’ supply chain, manufacturing, human capital with respect to overall program objectives. Administer change management program that ensures program delivered per supporting commercial agreement with focus on cost, quality, and schedule objectives. Develop alternate sourcing strategies to optimize costs and ensure continuity of supply. Position requires 20% travelBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...