Bellevue

Have you ever ordered a product on Amazon and wondered about its journey when it reaches your doorstep? Have you asked where it came from and how much it cost Amazon to deliver it to you? If so, the Amazon Logistics Last Mile team is the right team for you. As Amazon constantly works to be the most customer-centric company on earth, a key element of customer experience is how we fulfill and deliver their orders. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible through a world class last mile operation. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services. The Senior Program Manager for DSP Capacity Planning will be a key leader in the long-term capacity strategy and planning for the DSP Program, owning the most extensive and intricate regions. This role emphasizes the need to create alignment among various teams and partners. The program manager will design scalable programs that foster growth for our top delivery partners while ensuring capacity availability during high-demand events. By working closely with multiple partner teams, both upstream and downstream, the program manager will establish a cohesive approach to achieve shared objectives.Amazon scales fast, and we strongly rely on data and mechanisms to support this growth. The Sr Program Manager will be responsible for constantly evolving strong forecasting and analytical models that can reliably predict long range capacity needs in a high growth environment. Beyond high growth, the business is also subject to rapid changes due to internal and extraneous factors. You will navigate long range planning through this change, by developing proactive strategies that are future compatible, and nimble enough to react to changes quickly.Key job responsibilities- Build scalable and data driven long range DSP capacity plans.- Build and manage processes to incorporate planning inputs in a seamless and scalable manner.- Build partnerships with upstream planning functions to measure, control and respond to planning variations.- Work cross-functionally with field operations and functional leaders to drive influence in capacity planning and management.- Drive leadership business reviews on long term capacity strategy.This role is based out of Bellevue, WA.About the teamTo apply to the role per the internal transfers guidelines, please reach out to the hiring manager for an informational through the "REQUEST INFORMATIONAL" button on the job page.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The Hub Delivery is looking for a Program Manager with proven project management experience to own fleet related strategic, tactical, cross-functional and technology projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.A highly analytical candidate with program/project management or operations experience is an ideal fit, as this role will require cross-functional partnership with multiple teams (Tech, Operations, Analytics, Finance, Workforce Planning, Delivery and other teams) to lead, influence, and support business critical projects and initiatives.You will be expected to interact with senior-level audiences to provide updates and make strategic recommendations that will achieve the long-term vision for optimal balance between business need and operator experience. Documentation of requirements, project management, and cross-team coordination skills are essential.Key job responsibilities- Develop fleet strategy for Hub Delivery to optimize cost- Build partnership with RSR and AMZL fleet planning team and represent Hub Delivery on communication of WW fleet needs- Lead full life-cycle of complex cross-functional fleet projects and programs with considerable impact across multiple organizations- Analyzing and solving operational barriers with a focus on understanding root causes and driving forward solves- Leading project teams to plan, organize, and execute complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes- Designing new metrics and enhancing existing metrics to support the future state of the businessBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed customer expectations by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. As Sr. Program Manager, Flex Pricing you will be responsible for building and maintaining the Flex pricing strategy. You will build a holistic vision to ensure that our pricing is competitive and meets business objectives. You will generate insights and partner with cross-functional teams to build automated pricing tools to scale our pricing models. You will optimize pricing decisions by building and maintaining new processes. You will be obsessed with the delivery partner experience, ensuring that we are developing the right pricing strategy and tools to deliver on business needs. If this sounds like an exciting fit for you, come join us and make history!Key job responsibilities- Build, implement, and maintain pricing strategies for new and existing businesses.- Build a scalable and logical process, utilizing historical data, that balances business needs.- Adjust and maintain pricing levers to optimize the Flex business.- Provide regular updates to senior leadership and partners on pricing strategy, methodology, and business impact.- Work cross-functionally to drive pricing strategy alignment and build tools to automate strategic pricing decisions.- Build a strong partnership with cross-functional teams to build automated tools and pricing strategies.- Develop and analyze operational dashboards to identify areas of opportunity and address pre-defined as well as ad-hoc business questions.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon's Global Trade Services (GTS) team is known for responsibly connecting any product or technology to anyone, anywhere in the world through best-in-class cross-border compliance solutions. To keep our cross-border operations network secure, we are looking for an experienced risk professional to transform our approach to risk and build sustainable risk management solutions. In this key role, you will work alongside a team of risk management professionals to identify and manage global cross-border risks.Key job responsibilities- Own and drive difficult risk programs (e.g., risk appetite, risk assessment process, risk training, change management process) and manage cross-functional risk projects- Mitigate long-term risks and identify paths forward in difficult situations- Lead detailed discussions to align on difficult business problems and solutions using your knowledge and experience to ensure the correct business partners are part of the discussion groups- Inform your stakeholders about appropriate response and mitigation to emerging risks identified within GTSA day in the lifeAs a Risk Manager, you will join a team of professionals supporting the Global Trade Services team and help with translating existing and emerging risks into risk assessments, risk treatment plans, mitigation strategies, and escalation frameworks. To achieve this goal, you will own and drive risk programs to identify cross-border risks and work to mitigate those risks. You will plan, design, and implement an overall risk management process for the organization and report risks in an appropriate way to different audiences. You will evaluate the company’s internal control framework effectiveness in addressing risks and accomplishing goals. You also provide risk support, education, and training to associates to build risk awareness within the organization.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Prior experience in a Program Management or Project Management role- Experience in engaging with and influencing leadership teams- Excellent communication (written, oral, presenting and negotiating) skills with attention to detail- Strong analytical skills, data driven with experience in establishing and tracking program metrics- Proven ability to meet tight deadlines, multi-task, and prioritize workload- Track record of working in an ambiguous environment and ability to define processes that can scale- Adept at working with different systems and making recommendations on improvements for both systems and processes- Advanced experience with Excel ...

Amazon Transportation Services (ATS) is looking for a Sr. Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional, and technology projects and programs within Amazon Transportation Services. This role will enable you to scope and create project plans, develop processes, coordinate and drive execution, and communicate executive presentations to senior management on status, risks and proposed changes. Cross functional coordination, project management, and experience with data mining, data analysis, Microsoft Excel, SQL, Tableau, and Microsoft Access skills are essential.Key job responsibilities• Develop program expansion strategy of over the road driving and own top-level business goals • Write business plans/proposals to champion new initiatives• Run data analysis and simulations of operational scenarios to influence optimal program decisions • Earn trust with internal and external partners, and balance competing priorities in a rapidly changing environment • Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver•Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate•Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions •Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order •Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes •Work with program managers, business leaders and executive team to communicate, impact critical business initiatives and drive delivery of results•Develop, implement, and govern KPI reporting for a portfolio of programs, and performance across all projects and using this data to drive/influence. • Manage and oversee various cross-functional programs, ensuring successful delivery.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- Experience owning end-to-end long-term strategic planning or capacity planning initiatives- 5 years of program or project management experience- 5 years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

As a Senior Program Manager, you will own aspects of the demand planning and capacity allocation across the NA network. You will have the opportunity to interface with multiple stakeholders and create an impact on the Short Term Capacity Planning of the AFP Team. The role focuses on analyzing the problem, proposing strategies, influencing stakeholders (verbally and in writing), removing obstacles and delivering resultsKey job responsibilitiesYou will own all aspects of the Short/Medium/Long term capacity planning including but not limited to:- Weekly Tractor Allocation, Capacity Management across network, Weekly stakeholder meetings and actions- Own the deep dives for key metrics and drive actions to improve performance, Own weekly flashes for Capacity Planning- Own projects assigned across the team- Collaborate in entitlement studies, tractor purchase decisions, OP and QXG planning- HVE/Peak/Prime capacity planningAbout the teamDiverse:The AFP team values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive:It’s in our nature to learn and be curious. Our team fosters a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth:We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That includes knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance:We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

The FBA Defect Prevention and Reconciliation (DP&R) organization builds innovative technical products that recognize, reconcile, and prevent exceptions within Amazon’s end-to-end supply chain. We are building a future where we capture, analyze, and explain every inventory defect that leads to reimbursement across all stages of the supply chain (i.e. inbound, distribution, storage, fulfillment, returns) and measure and improve Seller Experience. This role acts as a single-threaded-leader responsible for reimbursement integrity and risks. This includes leading setting up the programs and metrics to determine the use cases and size of the problem. You will be deep diving into operational inefficiencies, tracking performance, and working with Product, Operations, and Tech to drive automation. As part of this, to understand problems effectively, this role requires the ability to identify risks and opportunities in strategies, and organizational structure. This position is be responsible for making tradeoff decisions across multiple teams, VP organizations, and policies. This role is also responsible for writing business updates, requirements, and aligning stakeholders. If you have an entrepreneurial spirit, love to work with data, enjoy operational challenges, and are interested in building solutions to challenging problems that have a wide impact, this role may be for you.Key job responsibilities- Single threaded leader for seller defect and reimbursement integrity, risk and outlier analysis throughout Amazon’s supply chain including inbound, outbound , removals and customer returns- Define and deliver important programs with broad cross-organizational and/or cross-regional business impact.- Use data analytics to deliver solutions and mechanisms that resolve significantly complex problems and provide a long-term beneficial impact on a large segments, both internally and externally to DP&R.- Contribute both in and outside of DP&R to improves business efficiency, to simplify and to improve quality, to reduces bottlenecks, and to further deliver FBA’s value proposition to sellers.- Operate with autonomy, showing high judgment in decisions that have business and possibly technical implications.- Represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to VPs and when needed, SVPs.- Build consensus. Align teams toward coherent strategies. Bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding.- Raise the bar managing Projects and leading Program Management.BASIC QUALIFICATIONS- Bachelor's degree- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 6+ years of working cross functionally with tech and non-tech teams experience- 6+ years of delivering cross functional projects experience- 6+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience ...

Sub-Same Day is looking for a Sr. Program Manager with a delivery record and proven program management experience to own a significantly complex and cross-organization building design initiative for our faster than Same Day fulfillment centers. Robust understanding of fulfillment operations including under-the-roof and on-the-road processes, engineering product solutions and development of long term roadmaps. This role will play a critical role in designing the future building design solutions for the Sub-Same Day business. It requires a high-level of ownership over the strategic design and implementation, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to understand one-way vs two-way doors, make trade-off decisions and influence stakeholders. This role will scope highly complex building design solutions, identify risks/opportunities in strategies, effectively force multiple and communicate to senior management to accelerating business progress. This role can be located in Bellevue or Nashville corporate offices.Key job responsibilities:* Driving significant complex building design solutions to improve the end-to-end fulfillment process (cost and quality)* Partnering with cross-organizational teams to plan, organize and execute building design enhancements to achieve our 2024 goals.* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities* Developing Amazon best practices for internal operations* Leveraging analytics to support the future state of the businessThe Sr. Program Manager will also demonstrate:* Confidence operating in a highly ambiguous and iterative business space* High attention to detail including proven ability to manage multiple, competing priorities simultaneously* Willingness to challenge and influence big leaders* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is desired* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases* Ability to clearly communicate data insights to othersBASIC QUALIFICATIONS- 4+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization ...

Come and join the Seller Fulfillment Services Team! At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new programs and services. You will help with the adoption of these new services and tools as a critical member of the Seller Fulfillment Services Team. Key job responsibilitiesIdentify, design, develop, implement and execute new and existing processes, policies, goals and solutions to increase adoption of fulfillment solution that enhance the overall customer experience. Drive development efforts and manage priorities for project/program completion, including operational solutions. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance the operational productivity, accuracy and effectiveness when helping deliver performance to customers. Evaluate effectiveness of current or future fulfillment channel performance. Collaborate with other departments to integrate with business systems and processes. Resolve problems concerning transportation, logistics systems, supply chain and fulfillment operations. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators. Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of these partners. In this role, you will own operational programs related to our vendors, and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners. Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.A day in the lifeAmazon is looking for a Senior Program Manager in the new Vendor Lifecycle Management team for Global Fleet and Products. This team is responsible for developing a new centralized approach to vendor management in the areas of vendor identification and selection, vendor contract negotiation and execution, vendor onboarding, vendor performance management, vendor risk management, operational excellence and continuous improvement, and vendor offboarding. This role will support development of new processes for evaluating vendor performance, working cross functionally with each program and product team. This role will negotiate new contracts, and amend existing contracts. This role will standardize performance scorecards, develop new dashboards, merging new and existing data streams from our vendors and internal analytics teams. This role will stand up audit mechanisms and support risk assessments of third party vendors. This role will drive continuous improvement and cost efficiencies with vendors. This role will lead monthly and quarterly business reviews with strategic partners and vendors and internal leadership. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams ...

Amazon Supply Chain Optimization Technologies (SCOT) works on some of the world’s most complex supply chain challenges, at Amazon scale. Within SCOT’s Optimal Sourcing Systems team, our tools enable retail vendors to manage their Amazon purchasing and inbound shipping interactions through multiple applications serving our vendor community. These programs aim to drive highly efficient supply chain operations between Amazon and our retail vendors worldwide, and shape what’s next for our global supply chain ecosystem. We are seeking a Sr. Program Manager (Sr. PM) to centrally manage the user engagement lifecycle for a designated set of supply chain tools. This includes identifying needs and opportunities for different user segments, synthesizing data and influencing roadmaps of multiple product teams, and centrally driving vendor adoption for supply chain tools. The ideal candidate is customer-obsessed, with an interest in solving supply chain problems and a blend of experience across product management, product marketing and cross-functional program management. They thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills, and are known for their bias for action and ability to influence partner teams.Key job responsibilitiesThis role will aggregate and analyze inputs from multiple sources and synthesize insights to influence technology decisions. They will partner with both internal and external organizations to understand and document nuances of vendor supply chain operations across company segments and geographic regions, quantify the needs of vendor segments and propose opportunities to close gaps through enhancements to supply chain product roadmaps or system capabilities. As new supply chain products or features are brought to market, the Sr. PM is responsible for orchestrating the new product offerings into vendor-centric adoption and operationalization strategies – i.e. designing and executing go-to-market plans, communications and launch strategies, as well as feedback loops to identify barriers to adoption and priorities for further enhancement. A day in the lifeYou will collaborate directly with multiple internal business teams or strategic selling partners to extract insights about needs and opportunities to improve supply chain efficiency. You will also pivot to interact with supply chain product teams, providing insights that will help define product requirements and value for our business and vendors. On any given day you may deep dive data to understand the behaviors, barriers and operational variances that impact supply chain operations for different vendor segments, or meet directly with users to better understand how they operate and test the effectiveness of designated product sets. Written documents are the primary mechanism for communicating insights, product opportunities, status updates and topics for debate; you will regularly author or contribute to documents that support the operational insights, awareness and adoption lifecycle of supply chain products. About the teamYou will join a strong, cross-functional team of product managers, business intelligence engineers, scientists, UX designers and software development engineers to build and operationalize vendor experiences and ML driven products that maximize the efficiency and effectiveness of supply chain operations to meet Amazon’s business goals and to make our customers happy.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams ...

Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, and healthy behaviors and encourage employees to proactively manage their health and well being. To support this focus area, Amazon is seeking a leader to serve as our Program Manager for Worldwide WHS to build programs that create a safe workplace and build a world-class safety culture. In this role, you will dive deep into operations processes; identify risks through data and first-hand experience; build programs and improve processes to eliminate risks; and influence operations to sustain a culture of safety. This role will focus on leading large, strategic projects within Amazon Business Units (BU) and across different geographies – the role will also look for ways to replicate these BU-specific solutions to other BU, and find commonalities to support scale and speed.The Sr. Program manager role will challenge you to push boundaries and lead transformative innovation while having the autonomy to make rapid data-driven decisions and invent on behalf of Operators (leaders) and Associates. In this role, you will work cross-functionally with members from various teams, including Operations; Amazon Fulfillment Technologies (AFT); Amazon Robotics (AR); Inbound Supply Chain; Launch; Sales & Operations Planning (S&OP); Capacity Planning; Finance and others to deploy solutions at scale.This position requires travel up to approximately 25%, when needed (and with appropriate health and safety conditions).Key job responsibilitiesThe ideal candidate has an obsession for customers and a strong interest in building innovative solutions; must have proven analytical capabilities (including ability to deep dive, root cause and permanently eliminate hazards and risks) and ability to multi-task; and can thrive in a fast-paced environment with exceptional communication and project management skills. The ideal candidate must have outstanding judgment, compassion, and interpersonal skills with the ability to work collaboratively with colleagues in many areas across the company. This role calls for an individual who is technically smart to gain credibility with customers and stakeholders at various levels of the organization.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

The Program, Project, Product, and Vendor Management Team within Amazon’s Logistics Claims Management and Operations group is seeking a motivated and experienced Senior Risk Manager. The ideal candidate will be familiar with insurance and claims programs and insurance policies, have a history of success in process improvement, have experience in vendor lifecycle management, and understand institutional program design and implementation. They will support a growing and evolving insurance program, partnering with key stakeholders to identify business challenges and develop creative, often novel, solutions. They will use data and metrics to propose program enhancements and modify standards as needed to improve our ability to scale. They will be comfortable presenting issues and proposed solutions to all levels of leadership through superior written and verbal communication skills.In this role, the Senior Risk Manager will use their expertise in liability and insurance, excellent analytical skills, and outstanding business acumen to deliver results. They will obsess over our customers (internal and external) and will work backward from the customer’s needs to create best-in-class processes. They are a trusted partner to our external partners and internal business operations and will leverage those trusting relationships to create excellent outcomes.Key job responsibilities• Manage all aspects of vendor relationships, from process implementation to performance evaluation and improvement.• Support document management and compliance.• Partner with stakeholders to create and manage compliance controls.• Clearly define and uphold performance standards based on organizational and team goals.• Identify opportunities for improvements across the entire auto claims program and all lines of business.• Effectively communicate recommended risk mitigation strategies and program/process improvements to cross-functional and internal leadership teams.• Support finance forecasting, reporting, and accounting processes.• Available for travel up to 25% of the time.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level ...

In Amazon Air, process driven techniques help us deliver smiles to both our internal and external customer daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air (AIR)!Amazon Air Cargo is looking for a Sr. Salesforce Developer interested in revolutionizing customer relationship management (CRM) for the air freight industry. This role will think big about how emerging technology can streamline the customer experience and then build those technologies into Amazon Air Cargo's Salesforce instance and other tools. This role requires ownership of the end-to-end product/feature development, including customer/stakeholder engagement, requirements definition, project management/communication, and development to operate at scale. The ideal candidate has experience building CRM products and Application Programming Interfaces (API) from scratch with minimal guidance.Key job responsibilities• Build solutions in Salesforce.com leveraging Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs• Own all aspects of architecture, end-to-end design, development, security, design/development best practices, integration and deployment (CI/CD), release architecture, and automation regression testing• Experience with integrations and knowledge of integration patterns• Support cross-systems integrations across native Salesforce ecosystem, as well as other cloud technologies including AWS• Partner with Sales, Operations, Product, and external customers to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value• Participate in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products• Proactively identify opportunities to leverage Salesforce.com in innovative ways to improve existing business processes and support rapid scalingAbout the teamMeet Amazon Air, yes Amazon has its own airplanes! We delight our customers by providing super fast delivery across the widest variety of selection and customers.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- Experience in communicating with executives to describe software product features, technical designs, and product strategy- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production- 5+ years of Salesforce Development experience, utilizing Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems ...

Amazon’s Devices & Services Trust CX Innovations are at the forefront of this latest technology wave of Generative AI experiences. We deliver responsible AI and world-class products that are used every day, by people you know, in and about their homes. At the same time, we obsess about customer trust and ensure that we build products in a manner that maintains our high bar for privacy, inclusion and accessibility. We are looking for a passionate and talented Software Development Engineer with experience building innovative and highly scalable applications that customers love. As a member of the team you will be responsible for leading the design, implementation and launch of many key features and fundamental infrastructure for Trust experiences. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product.The ideal candidate feels strongly about customer obsession. This person is clearly passionate about delivering experiences that delight customers and creating solutions that are robust. A commitment to team work and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high-performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a growth environment where priorities shift fast. If you have an entrepreneurial spirit, know how to deliver, are deeply technical, highly innovative and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- 5+ year AWS experience (or equivalent public cloud) to design, implement, launch, test and maintain large scale cloud based distributed data handling and management system from end to end.- This is a full time employee role. A typical week requires the role to join daily standup, sprint planning meetings, sprint retros, demo meetings, OE meetings, design reviews, code reviews discussing and other software development activities to collaborate with team members across our org and partner teams.- The role requires availability to be able on pager duty for 24x7 oncall work (one oncall duty in a 1-2 months period). ...

How often have you had the opportunity to be a member of a team that is tasked with solving a huge everyday problem through innovative technology? Would you like to know more about how we are using the internet of things (IoT) to transform and disrupt an entire industry? If this sounds intriguing, then we’d like to talk to you about a role on the Key for Business team tackling a set of problems requiring significant innovation.Key job responsibilitiesYou will work in a highly collaborative environment that feels like a startup inside a big company. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving complex problems at scale. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people.In this role you will: - Design and create world class firmware and software- Dive into and take ownership of critical design issues and code - Interact with cross-functional teams across the company, including hardware team - Participate in design and code reviews - Address all aspects of technology readiness, including manufacturability - Help build robust methodology and processes to deliver technology to productsAbout the teamKey for Business (KfB) team’s mission is to provide Amazon with 1-click access to every customer's doorstep. Key for Business, our patented building access technology, supports Amazon Last Mile in the US.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.THE ROLEHave you wanted an opportunity to develop software for an advanced satellite broadband telecom service? The Security team owns the operational security of the constellation end-to-end. We provide the necessary infrastructure to establish secure communications and strong authentication, enabling the confidentiality for our customers and security for our constellation. This team drives the research & development, deployment and operation of several mission-critical security systems for the Kuiper constellation end-to-end. You will work in a start-up like culture to bootstrap software systems focused on security, and help instill the security culture in the organization. Export Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesWe are looking to hire a Security Engineer that has experience in leading the technical conversation, making design decisions and building large-scale, complex system & security service. You will work with a diverse, multi-disciplinary security engineering team to determine the requirements and set the bar for our security best practices and systems development.JOB RESPONSIBILITIES - Work with our peer teams and customers to design suitable software & security systems and interfaces to fulfill the mission needs. - Design and develop software security systems that meet the mission criteria and requirements - Collaborate with your fellow team members to form a strong foundation for a software & security organization in Project Kuiper - Help on-board and mentor new team members. - Utilize AWS and other Amazon technologies to build high-available software servicesBASIC QUALIFICATIONS- Bachelor’s degree in CS, CE, or related field, or equivalent work experience- 5+ years delivering security software in a production environment- 3+ years experience delivering distributed software systems in Java, Rust, GoLang or C/C++- 3+ years experience in delivering for cloud-native environments- 3+ years experience in delivering software for Linux ...

AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built in AWS cloud. Trusted Advisor's AI-powered optimization engine leverages over a decade of AWS expertise operating in the cloud to proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and operational excellence. We provide actionable guidance on how customers can address these risks and capture the opportunities. The Trusted Advisor team is looking for an Engineering Leader to spearhead the next evolution of Trusted Advisor. This leader will evolve our AI-powered engine to uncover best practices not previously codified by humans, by leveraging the vast configuration and health insights available across AWS. This leader will drive the development of automation engines that resolve issues on customers' behalf with minimal human intervention, while implementing robust safety guardrails to protect customers from adverse impact on their businesses. This leader will help us build a personalized experience, where each individual user receives the most impactful guidance for them. If you are passionate about harnessing bleeding edge AI techniques to help our customers succeed in the cloud, we invite you to explore this opportunity with the Trusted Advisor team.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Experience as a mentor, tech lead or leading an engineering team ...

Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Finance Technology (FinTech) is for you!FinTech at Amazon is an organization where people, technology and innovation come together to build products and solve problems for the broader finance organization. The FinTech Tax Data Products org is building the NetGen real-time tax data products from grounds up to support the Amazon global tax filing with hundreds of billions records in Petabyte-Sacle data store, and provide intuitive user experience by building Micro-Front ends web applications. If you are passionate about building petabytes scale data solution on AWS using modern techniques in the big data space for the large scale event and the data processing and automation at scale to drive innovation in the finance space, this is the team for you.Key job responsibilities* In this position, you will play a major role in the architecture, design, implementation and deployment of large-scale and complex services.* You will push your design and architecture limits by inventing and simplifying complex problems.* You have strong verbal and written communication skills, are self-driven, and can deliver high quality results in a fast-paced environment.* You will work with Amazon engineering and business teams across the globe in planning, designing, executing and implementing new services.* Partner directly with other Sr. Software Development Engineers (SDEs), Principal Engineers, Technical Program Managers, Product Managers and Customers to understand features and continuously identify opportunities to build and deploy software solutionsA day in the life* Strong sense of ownership, Excellent written and verbal communication* Ability to take a project from scoping through actual launch of the project* Strong communication to describe product features and technical designs* Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations* Experience influencing software engineering best practices within your team* Experience mentoring junior software engineers to improve their skills* Able to work in a diverse teamAbout the teamThe Amazon Tax Data Products team plays a crucial role within Amazon’s FinTech organization, overseeing a highly strategic area essential for global tax compliance. The team is responsible for delivering scalable, reliable tax data solutions that support the complex filing needs of Amazon’s tax compliance, spanning over hundreds of thousand filings annually. In addition to the core tax data responsibilities, the team also delivers of essential tools and services that empower other FinTech teams and business users. These tools enable efficient big data processing, provide self-service capabilities for business users, and enhance the overall effectiveness of Amazon’s global FinTech operations.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Amazon’s global fulfillment network enables any merchant to ship items to almost any place on earth. Items move between vendor locations, Amazon warehouses, and customers through a complex transportation network. Amazon warehouses, and customer locations before reaching the customer. At a scale of millions of packages, each with different attributes and delivery requirements, this results in a complex transportation optimization problem. Our organization supports planning for a broad range of Amazon businesses including Amazon Logistics, Amazon XL, Ship With Amazon, and more.As a Senior Software Development Engineer on the Routing Platform team you will take ownership of the technical design, implementation, production delivery and support of scalable software services built natively in AWS responsible for generating the route that a transporter takes on the Last Mile of the packages journey - from the Amazon Delivery Station to the customer's address. If you aren't already, you will become an expert in multiple AWS offerings, including Step Functions, Lambdas, Fargate, DynamoDB, S3, Cloudwatch, SNS/SQS, and others. Your work will directly impact Amazon's bottom line, with projects the team drives responsible for hundreds of millions of dollars in yearly entitlements.Key job responsibilities- Collaborate with Product and Science partners to convert business requirements into technical design documents, detailing either the creation of new systems or the modification of existing ones.- Lead projects aimed to deliver new business features, improve system architecture, and improve efficiency of the transportation solutions; coordinate the work of multiple engineers and navigate obstacles to ensure timely feature delivery, while taking direct ownership of coding the critical pieces of the project.- Help define the technical vision for the team and the individual systems, and ensure the vision is being followed in day-to-day development by all engineers on the team.- Advise principal engineers on owned systems and participate in technical design for cross-organizational initiatives.- Mentor Junior Engineers on best software development practices, system design skills, as well as soft skills necessary to have successful careers at Amazon.- Be the tech lead for a tiger team focused on delivering a significant feature, coordinate the work of multiple engineers and navigate obstacles to ensure timely feature delivery, while taking direct ownership of coding the critical pieces of the project.About the teamThe Routing Platform team has four pillars: 1) building reusable components and maintaining workflows responsible for input collection for different businesses as well as the external APIs for Route Planning, 2) hosting the optimization algorithms to solve the Vehicle Routing Problem, 3) managing route lifecycle inclusive of providing a source of truth for route status and tracking route state changes, 4) managing core routing frameworks and providing simulation capabilities for all systems. Sr. Engineers are involved in code and often lead initiatives across two or more of the Routing Platform teams as well as across organizations. Due to the criticality of the owned systems, we collaborate closely with three Principal Engineers within the broader organization. This position will focus primarily on hosting the optimization algorithms, and work closely with others teams to deliver solutionsBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...