Bellevue

We are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.This role indexes on a sales and business development background to successfully grow, develop and retain Fulfilled by Amazon (FBA) Sellers with a high degree of customer obsession. Account Managers will be talking with L/XL Sellers on a daily basis and developing pipeline management plans based on bold onboarding and conversion goals. This role works in a high-volume, fast-paced environment with cross-functional teams, globally.Key job responsibilities- Recruit and manage a diverse portfolio of FBA Sellers for Global Mile’s suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)- Identify opportunities for account growth by having a thorough understanding of Amazon’s diversified service offerings- Program management responsibilities geared improve and build upon the Seller experience- Proactively consult with FBA Sellers to understand their supply chain needs through solutions-based selling- Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings- Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc, which may include tracking and analyzing metrics to measure Seller Experience and business performance- Ownership of operational requirements related to onboarding new sellers to Global Mile (e.g. raising tickets internally, ad hoc tasks, etc.)A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamFormed in 2020, the US Account Management Team within Global Mile works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love.BASIC QUALIFICATIONS- Bachelor's degree- 1+ years of professional or military experience- Experience and track record of exceeding sales goals- Experience in selling nascent products/services into new markets- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools- Knowledge of Microsoft Office products and applications ...

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities• Lead strategic initiatives related to network capacity within Amazon's various business units.• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.• Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 2+ years of program or project management experience, with a focus on network capacity.- Experience using data and metrics to drive improvements in network capacity processes.- Intermediate knowledge of MS Excel (vlookups, pivot tables at minimum) and familiarity of SQL. ...

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- Experience using data and metrics to determine and drive improvements- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 3+ years of program or project management experience, with a focus on network capacity. ...

Amazon is seeking a Supply Chain Manager in the US Delivery Speed Organization for Outbound Transportation. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers within the U.S. As a Supply Chain Manager, for Outbound Transportation, you will be responsible for planning, implementing, and evaluating transportation projects and initiatives, ensuring efficient and effective transportation services for our organization. Your role will involve collaborating with cross-functional teams, and overseeing the day-to-day operations of transportation programs. If you have a passion for transportation, excellent organizational and leadership skills, and the ability to drive strategic initiatives, we encourage you to apply. Our team is specifically responsible for forecasting, improving, and educating leadership on "speed of delivery" that our customers experience. Key job responsibilities - Develop and implement transportation programs and initiatives in line with the organization's strategic goals and objectives - Collaborate with cross-functional teams to identify transportation needs and develop innovative solutions to improve transportation efficiency and effectiveness - Monitor and analyze transportation data, trends, and performance metrics to identify areas for improvement and make data-driven recommendations - Articulate business and technical requirements to effect process changes - Stay updated on emerging trends, technologies, and best practices in transportation management, and incorporate them into program strategiesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon is seeking an industry proven and detail oriented Supply Chain Manager to oversee Supplier Development Engineers and support supplier sourcing for our Material Handle Equipment (MHE) Automation program. Successful candidates are natural self-starters who have prior experience in the integrated automation project life cycle, contract manufacturing, change management, and system supplier and/or technology sourcing. Our Supply Chain Manager must be agile with the ability to quickly adapt strategies, plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. Open minds, customer focus, innovation empowerment, advanced technologies, team first mindset, and individual drive to enable the team to deliver the most advanced and cost effective MHE automation solutions globally. Key job responsibilities- Develop and manage relationships with our key suppliers and business partners to enable and support project execution.- Review supplier designs and proposals to ensure that scope, pricing, and schedules support Amazon business needs.- Support consistent work package sourcing processes consistent with Amazon sourcing policies.- Facilitate suppliers’ understanding of Amazon global policies, equipment design standards, budget and cost targets, service and quality expectations.- Drive suppliers’ continuous improvement and value engineering in support of program’s performance metrics: quality, delivery, capacity, cost and safety.- Monitor suppliers’ supply chain, manufacturing, human capital with respect to overall program objectives.- Administer change management program that ensures program delivered per supporting commercial agreement with focus on cost, quality, and schedule objectives.- Develop alternate sourcing strategies to optimize costs and ensure continuity of supply.- Position requires 20% travelBASIC QUALIFICATIONS- 2+ years of program or project management experience- 2+ years of working cross functionally with tech and non-tech teams experience- 2+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.About the teamThe Amazon Extra Large (AMXL) supply chain team is looking for an experienced leader with a strong record of achieving results, to create and execute our worldwide supply chain. AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers’ homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed.We are seeking an experienced leader for an exciting opportunity to work in the last mile delivery space to drive forecasting, capacity planning and launching new last mile delivery operations. In this role you will deal with ambiguity, identify problem statements and develop innovative solutions to improve Customer Experience, reduce cost and create a best in class home delivery network.AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers’ homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon Logistics (AMZL) Topology Planning is looking for a Supply Chain Manager, North America (NA) Topology Planning who has experience in analytical skills, supply chain knowledge, and technology experience to join our team. In this position, the individual will own mid to long term topology strategy, short and long term build plan management, and topology optimization engine for AMZL delivery stations planning. This position requires working with multiple stakeholders across various supply chain functions like North America transportation, engineering, launch, finance, operations, sales and operation planning. This role is a high visibility role as it requires regular interaction with leadership team and involves in critical decision making. In this position, the Senior Supply Chain Manager, NA Topology Planning develops and implements ideas to drive continuous improvement by simplifying the process, creating additional value, and driving automation.Key job responsibilities - Own mid-term topology strategy in operations planning and monthly topology planning cycles - Build plan management and network portfolio management- Build and improve topology optimization engine for Amazon delivery station planning - Work with multiple stakeholders across various supply chain functions like outbound transportation, engineering, launch, finance, operations, sales and operation planning - Develop and implement ideas to drive continuous improvement by simplifying the process, creating additional value, and driving automation - Identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion - Deliver end-to-end technology and operations projects, working through obstacles along the way- Communicate expectations and requirements equally well with business and technology teams- Write well-reasoned and data-driven proposals- Perform data analysis and utilize problem-solving skills to work through difficult challengeBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon Logistics (AMZL) Topology Planning is looking for a Supply Chain Manager, North America (NA) who has experience in analytical skills, supply chain knowledge, and technology experience to join our team. In this position, the individual will own mid to long term topology strategy, short and long term build plan management, and topology optimization engine for AMZL delivery stations planning. This position requires working with multiple stakeholders across various supply chain functions like North America transportation, engineering, launch, finance, operations, sales and operation planning. This role is a high visibility requiring regular interaction with leadership team and involves critical 1-way door decision making. In this position, the Senior Supply Chain Manager, NA Topology Planning develops and implements ideas to drive continuous improvement by simplifying the process, creating additional value, and driving automation.Key job responsibilities - Own mid-term topology strategy in operations planning and monthly topology planning cycles - Build plan management and network portfolio management- Build and improve topology optimization engine for Amazon delivery station planning - Work with multiple stakeholders across various supply chain functions like outbound transportation, engineering, launch, finance, operations, sales and operation planning - Develop and implement ideas to drive continuous improvement by simplifying the process, creating additional value, and driving automation - Identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion - Deliver end-to-end technology and operations projects, working through obstacles along the way- Communicate expectations and requirements equally well with business and technology teams- Write well-reasoned and data-driven proposals- Perform data analysis and utilize problem-solving skills to work through difficult challengeBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon Logistics (AMZL) is looking for a self-driven Supply Chain Manager to lead supply chain set ups and vendor program management for innovative new equipment projects in our last mile delivery stations, partnering with our Process Engineering team. You'll work to deliver improved safety, ergonomics, productivity, and cost to the last mile through your work!Key job responsibilitieso Lead Supply Chain readiness for assigned Process Engineering projects which deliver safety, ergonomic and productivity benefits to the network working across vendors o Enable pilot efforts by introducing new vendor options, improving vendor turnaround times, ensuring clarity on design ownership, driving on-time feedback on design and cost opportunities and rapidly solving supply chain issues o Secure deployment readiness by partnering with vendors to prepare feedstock, long-lead items and production capacities on schedule and debottleneck deployment challenges due to supply chain, if any by creating alternative options and elevating for decisions o Drive network deployment via triggering on-time ordering, tracking delivery and partnering with site, third-party logistic providers and vendor resources addressing any feedback o Deliver cost improvements to meet project Return on Investment (ROI) by identifying vendor pricing opportunities, design improvements and process optimizationo Align appropriate warranty and spare stock needs by partnering with Process Engineering and vendors to ensure quality and cost effective after sales supportAbout the teamAMZL Supply Chain team owns the supply chain set-up and readiness for all new programs and products across categories (equipment, fixtures consumables etc.). We bring AMZL's ambitious goals to life by partnering with a wide set of stakeholders in Process Engineering, WHS, Design, Operations and Procurement. We program manage vendors during the design, deployment, and change management stages. We partner internally and externally to deliver program milestones, cost, quality and sustainability. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Amazon Logistics aims to leverage optimization techniques and data analysis to innovate a last mile delivery network. Last Mile seeks a Supply Chain Manager, Capacity Planning to lead in the space of capacity planning across traditional and crowd sourced delivery service and sort models. Responsibilities: - Leading end-to-end network initiatives involving multiple stakeholders. - Developing the network strategy for new initiatives - Analyzing data on upstream connections using SQL, Tableau, and Excel - Defining metrics to measure and monitor supply chain performance, inbound flows and transportation metrics - Interacting with and influencing field operations leaders. - Working with Research Scientists and Data Engineers to develop planning models to optimize for cost while meeting capacity needs. - Working with technology teams and product managers to develop new tools and systems to support the growth of the business.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

Join Amazon's dynamic environment as a Supply Chain Manager, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager, you'll take end-to-end ownership of capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network planning within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- 3+ years of supply chain experience- Bachelor's degree- Master's degree- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. ...

Amazon seller fulfillment service drives the Selling On Amazon business and develops solutions that enable millions of sellers around the world to sell on Amazon's Marketplaces. Sellers on Amazon vary from individuals, who manually manage their businesses, to high-volume enterprises with IT staff that wish to develop real-time machine-to-machine software integration between their back-end systems and Amazon.We are looking for a Support Engineer who requires to solve critical problems for products about seller fulfillment service and its large suite of software applications and services. Your solutions will affect our worldwide customers and sellers directly! High Impact production issues often require coordination between multiple Development, Product and Support teams, so you get to experience a breadth of impact with various groups. We are a team that cares about your work-life balance, while challenging you to solve problems at Amazon scale. You will be part of a strong team in a fast-paced, start-up environment where agile development is embraced and innovation is encouraged. You will get support and resources from some of the smartest people in the industry to continue your personal and professional growth.Key job responsibilitiesPrimary responsibilities include troubleshooting, diagnosing and fixing software issues in production, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code, updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems. You should be detail oriented, have English verbal and written communication skills, strong organizational skills, work closely with business and technical stakeholders to delivery desired results. You should be able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You are able to identify problems before they happen and implement solutions that detect and prevent outages. You have ability to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.BASIC QUALIFICATIONS- 4+ years of software development, or 4+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Experience in agile/scrum or related collaborative workflow- Experience troubleshooting and documenting findings ...

Amazon is seeking a Senior Quality Manager, Continuous Improvement (CI) Initiatives to work with the North America Surface Transportation (NAST) team. The NAST ACES team is a regionally dispersed group of operational leaders driving process stabilization, standardization and continuous improvement for the NAST Network. This team is essential to establish best in class network performance across all performance paths, accelerate implementation of technology advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the NAST network. As we continue to rapidly grow our yard footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network wide process improvements. The team will utilize tools to understand process control and establish process understanding with the outcome of minimizing variation between shifts, building and region, by driving standard operating procedures to deliver strong performance.The team will also work closely with PE, Benchmarking and Quality teams within NAST ACES to identify and define the input metrics for each of the process paths to prioritize and channel resources to address gaps in these input metrics.As a Senior Quality Manager, CI Initiatives, you will be responsible for identifying the opportunities across all process paths in your yards, prioritizing the improvement opportunities and partnering with NAST stakeholders to successfully execute.This role requires either Green or Black Belt Lean Six Sigma certification and an ability to demonstrate ownership within your process path performance, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the NAST network. The ideal candidate is someone experienced with leading Lean initiative and Kaizen trainings across a variety of groups and teams, including developing and implementing cross functional based programming to improve and optimize the overall group.This role will require up to 50% travel to the various NAST yards across the continental United States.Key job responsibilitiesKey job responsibilities• Leads Lean initiative training and Kaizen focused network improvement• Evaluate performance objectives and metrics across the NAST yards to proactively identify process improvement opportunities within your assigned process path• Develop and implement detailed standard operating procedures to support daily operations within optimized operating window for each fulfillment process• Partner with operational leaders within Transportation Operations Management (TOM)/ Fulfillment Center (FC) to execute implementation of process improvements driving stabilization and standardization• Deliver coaching and process path information to operational leaders within TOM as it relates to your respective process paths to support reduction of variation in process standards and knowledge gaps• Execute, measure and support communication of project impacts in partnership with the site leaders responsible for day to day operations• Work with cross-functional teams such as Benchmarking, Learning, Quality and TOM Operations to deliver development projects• Ability to travel up to 50% of the time to NAST yards across the continental United StatesBasic qualifications• Green or Black Belt Lean Six Sigma certification• Experience leading Lean initiative trainings/Kaizens • 5+ years of program or project management experience• 5+ years of supply chain experience• Experience using data and metrics to determine and drive improvements• Experience owning program strategy, end to end delivery, and communicating results to senior leadership• Bachelor's degreePreferred qualifications• 2+ years of driving process improvements experience• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldBASIC QUALIFICATIONS- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- 5+ years of program or project management experience- Green or Black Belt Lean Six Sigma certification ...

The REALM Team is looking for a System Dev Engineer who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Amazon Transportation Technology. The Systems Dev Engineer will be specializing in application support of WW Amazon transportation systems. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Python, Java, and Perl), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.Key job responsibilities* As a System Development Engineer you will:* Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements* Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions* Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS* Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools* Build tools and automations to optimize the system, simplify processes, etc.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Are you looking for a challenge? Would you like to use your engineering background to join the team supporting software applications that improve the global workplace? We're looking for talented and driven individuals to join us.Your problem resolving skill have a direct impact on people and will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You should have expert knowledge in large scale distributed system design and engineering best practices. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.Key job responsibilitiesPrimary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.BASIC QUALIFICATIONS- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Amazon Web Services is a dynamic and rapidly growing business within Amazon.com. We are building some of the largest and most complex distributed systems in the world, and we need world class people to help us implement and operate them.We provide organizations with building block web services that allow them to innovate faster and operate their software more cost-effectively. These services-in-the-cloud include on-demand compute capacity, storage, content delivery, querying of structured data, message queuing, and more.The AWS team is building and delivering the next generation of cloud computing that supports public AWS offerings like S3, EC2, and CloudFront. We are innovating new ways of building massively scalable distributed systems.We have high standards for our computer systems as well as our employees: our systems are highly secure, highly reliable, highly available, and should function at massive scale; our employees are super smart, driven to serve customers, and fun to work with. We are looking for a System Development Engineer to join our energetic, fast-moving and passionate team. This is an opportunity to build and operate systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. We are looking for someone who can build on existing services and architectures, and is excited to create new automated solutions.This position is perfect for you if you:* Would like to gain a deeper understanding of AWS Support Applications services, capabilities, and functionality.* Are interested in creating tools and automation that enable engineers to be as “hands-off” as possible.* Have a “Think Big” mentality that empowers you to think outside of the box.* Regularly seek simple ways to approach complex issue or processes.You will have the opportunity to:* Explore the inner workings of Support Applications that our customers use and how they communicates with other AWS services.* Engage other AWS engineers world-wide to deploy, configure, and troubleshoot 150+ services.* Express your creative, innovative ideas to make our team even more awesome!* Provide invaluable support to the U.S. Intelligence Community.We want our service to be as autonomous as possible, and that can only be done by having bright engineers who understand how to Think Big, simplify solutions to complex unprecedented problems, all in pursuit of the best customer experience possible. Our environment is built for engineers who flourish in creating automation to reduce the operational workload rather than simply performing operational work all day.Successful candidates will join an elite engineering team, and innovate to replace operational tasks with scripts and code. If you are a talented, detail-oriented and enthusiastic professional who is passionate about providing exemplary customer service, eager to learn new technologies and have a desire to support the critical work of the U.S. Intelligence Community, this position is for you!A day in the lifeOn a “typical” day, Amazon Dedicated Cloud engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- Experience in automating, deploying, and supporting infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Come change the way the world sees the cloud! Amazon WorkSpaces is a managed desktop computing service in the cloud. Amazon WorkSpaces allows customers to easily provision cloud-based desktops that allow end-users to access the documents, applications and resources they need with the device of their choice, including laptops, iPad, Kindle Fire, Android tablets, and zero clients. With a few clicks in the AWS Management Console, customers can provision a high-quality cloud desktop experience (for Windows or Linux) for any number of users at a cost that is highly competitive with traditional desktops and half the cost of most virtual desktop infrastructure (VDI) solutions.We are looking for cross platform systems development engineers who are passionate about building, maintaining, and automating the systems that underpin the robust WorkSpaces-fleet system. On any given day, we use Python, Lambda, DynamoDB, CloudFormation, PowerShell as well as other public AWS services and a host of Amazon-internal tools. We don’t expect you to be an expert in, or necessarily even be familiar with, all of the technologies listed above, but we do expect you to be excited to learn about them! In this role you’ll help WorkSpaces-Fleet expand into new regions, remove development friction, and collaborate with a team of Systems Developers to help shape the future for the next generation of services to help customers reduce the mean-time-to manage their WorkSpaces. You’ll apply your creative and critical problem solving skills to develop and run multi-tenant at massive scale services.Here is what we are looking for in terms of basic qualifications:· BS in Computer Science or related discipline, or equivalent work experience.· 5 years of industry experience managing large scale software application products.· At least 5 years of experience in managing a heterogenous environment with experience to support variety of operating systems (Windows & Linux).· At least 5 years of systems debugging skills and incident management response skills· At least 5 years of scripting experience using PowerShell, Shell Scripting and Python· At least 5 years of experience managing end users in large scale IT environment with exposure to all aspects of IT life cycle.Preferred Qualifications A System Development Engineer in WorkSpaces will:- Develop infrastructure-as-code software to stand-up large, distributed services with Security and Operational Best Practices in mind.- Design fault tolerance and disaster recovery solutions- Solid understanding of OS Internals for Windows and Linux. For example: Troubleshooting hibernate / resume failures.- Experience with life cycle management of different applications on end user devices.- Experience with managing virtual desktop infrastructure- Network / DNS configuration and troubleshooting.- Active Directory integration with different flavors of Linux(Desired)- Good understanding of Active Directory and other identity providers such as Jump cloud, Azure Entra.- Experience with managing end device management tools such as SCCM / Intune.- Expertise with Python, Bash, PowerShell for Automation - Experience managing large scale infrastructure using SSM / Ansible / Chef / Puppet for patching- Good understanding on different package managers in different flavors of Linux, pros & Cons.- Experience with CI / CD pipelines - Understanding about different Certificates and their usage (Desired).- Expertise with step functions, lambda, EC2 compute, EBS, AWS VPC, Cloud Watch, SSM and general awareness on rest of the AWS Technologies. Experience with embracing different AWS technologies in real world scenarios is highly desired. WorkSpaces is changing the way that people use computers - come help us make history! About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.Kuiper Productivity Engineering (KPE) is seeking a motivated and autonomous builder to deliver results to our customers. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on our services. Deliver consistent, well-defined results in an agile systems development workflow. To succeed in this role, you will deliver reliable, scalable, controlled working environments built on AWS. Key job responsibilities- Collaborate directly with customers to understand their unique use cases and implement tailored solutions- Develop automation to streamline upgrades and testing of Tier-1 services- Implement and improve observability measures across the team's infrastructure- Lead, refine, and automate the upgrade process for services like Atlassian and Nextcloud- Manage File Storage solutions- Implement and maintain Infrastructure as Code (IaC) practices for all managed systems- Design, develop, and maintain CI/CD pipelines to streamline deployment and updates- Apply DevOps best practices to improve system reliability, scalability, and security- Troubleshoot complex issues across various platforms and services- Collaborate with cross-functional teams to align infrastructure improvements with business needs- Stay current with emerging technologies and industry trends in system administration and DevOps- Document processes, configurations, and system architectures- Mentor junior team members in system administration and DevOps practices- Participate in on-call rotations to ensure 24/7 system availability and supportA day in the lifeIn this role, you will function as a DevOps Engineer. You will operate and support the team's services, as well as developing automation for upgrades/patching/testing, and enhance observability of the systems. You will work with stakeholders and senior engineers to design and develop custom solutions and integrations between tools and other services in a secure manner.About the teamKPE builds and operates the core productivity solutions supporting Kuiper’s operations and engagements with business partners. Our services set the example for operational excellence and invisibly scale as the business grows, while maintaining the highest standards of security and regulatory compliance. We innovate on behalf of our customers to automate and simplify their workflows, enabling them to focus on high-value activities.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- Experience in automating, deploying, and supporting large-scale infrastructure ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Kuiper Devices & Systems (KDS) team manages client and server devices, including physical, virtual, and cloud systems, to ensure compliance, security, and productivity for all internal Kuiper devices. We work in a fast-paced environment where innovation and automation are key to scaling our operations and supporting Kuiper’s mission to connect the unconnected.We are seeking a highly skilled and motivated System Development Engineer to join our team. The ideal candidate will have deep experience in Mobile Device Management (MDM), Client Fleet Management, and Microsoft Intune. In this role, you will focus on designing, implementing, and maintaining the systems and tools required to manage and secure a diverse fleet of client devices. You will also play a pivotal role in driving automation, scalability, and operational excellence.Key job responsibilities- MDM and Intune Expertise: Develop, deploy, and maintain mobile device management solutions using Intune and other MDM platforms to ensure compliance and security across a global device fleet.- Client Fleet Management: Implement scalable solutions for managing endpoints, including configuration management, patching, imaging, and reporting.- Automation: Create and maintain scripts and tools to automate device management tasks and improve operational efficiency.- Security Compliance: Collaborate with security teams to ensure device configurations comply with internal policies and industry standards (e.g., STIG, NIST).- Operational Excellence: Monitor and improve the health, performance, and reliability of device management systems, proactively identifying and resolving issues.- Stakeholder Collaboration: Work closely with cross-functional teams, including Networking, Identity Access Management, and Security, to deliver seamless device experiences.- Documentation: Develop and maintain comprehensive documentation, including SOPs, design documents, and operational runbooks.Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.A day in the lifeThe Kuiper Devices & Systems (KDS) team manages a global fleet of devices, ensuring security, compliance, and performance. Daily tasks include monitoring fleet health, addressing incidents, deploying updates, and refining imaging and provisioning workflows. The team manages MDM solutions like Intune, enforces compliance policies, and collaborates with stakeholders to address dependencies. They prioritize security, conduct regular audits, and remediate vulnerabilities to meet standards like FIPS and NIST. Focused on continuous improvement, the team enhances processes, documents workflows, and explores new technologies to optimize device management and user experience.About the teamThe Kuiper Devices & Systems (KDS) team manages client and server devices, including physical, virtual, and cloud systems, to ensure compliance, security, and productivity for all internal Kuiper devices. We work in a fast-paced environment where innovation and automation are key to scaling our operations and supporting Kuiper’s mission to connect the unconnected.BASIC QUALIFICATIONS- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience automating and configuring systems using the Desired State Configuration (DSC) in a large enterprise environment ...

Amazon seller fulfillment service drives Amazon business and develops solutions that enable millions of sellers around the world to sell on Amazon's Marketplaces. Sellers on Amazon vary from individuals, who manually manage their businesses, to high-volume enterprises with IT staff that wish to develop real-time machine-to-machine software integration between their back-end systems and Amazon.Key job responsibilitiesOn a “typical” day, System development engineers will Dive Deep to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss new approaches to automate operational issues. You'll become a master in supporting our org's platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's remarkable growth. You will measure your success and it will be visible.This position is perfect for you if you’re interested in creating tools and automation so that engineers can be as hands-off as possible. We want our service to be as autonomous as possible, and that can only be done by having bright individuals who understand how to Think Big, simplify solutions to complex unprecedented problems, all in pursuit of the best customer experience possible. Our environment is built for engineers who flourish in creating automation to reduce the operational workload rather than simply performing operational work all day.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...