Software Development Engineer, Device Cloud Services

The Amazon Device Software and Services team is looking for a software engineer interested in working on large scale and highly available systems. Our team owns both the device and service components that allow data to flow between devices and the Amazon cloud. Our engineers are top-notch software developers who love listening to the customers, working as a team, and proactively taking the lead on complex software problems. A successful candidate will be responsible for creating and delivering software solutions that have the potential to impact hundreds of millions customers around the world. In this role, you will have an opportunity to own design and development of key parts of services. You will have influence on subsystem design and help build a team culture around practices that are critical to a quality product. If you feel strongly about building world class software, running a high volume, large scale fleet, have experience in building distributed systems, device software, and/or wireless platform services with strict performance requirements, we’d like to talk to you. Key job responsibilitiesAs a Software Development Engineer on the team, you will be responsible for:• Designing, implementing and launching high-quality software systems to solve complex problems with big impact• Working across a broad range of AWS technologies to build full-stack web applications, distributed systems software and automation workflows• Developing code for a broad range of Amazon Devices.• Collaborating with a diverse range of cross-functional roles, including engineering, product, customers and business stakeholders across the company• Promoting a culture of engineering excellence by establishing best practices and technical standards across the organization• Consulting with engineers from across the organization on architecture and design of new systems to solve some of our hardest engineering problemsA day in the lifeDuring the day-to-day, a DCS SDE:• Communicates with other business teams in E-Reader/Tablet/FireTV/Alexa to name a few.• Collects the business requirements,• Helps describe software product features,• Builds technical designs and architecture.• Writes code with at most care for customer's data security and customer's privacy.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Luna Infrastructure

The Amazon Luna team is leveraging the power of the cloud to enable customers to experience the rich and immersive world of gaming on all of their existing devices. Luna represents an exciting and truly new product and business, with a high degree of innovation, and an opportunity to reach a large volume of passionate customers. As a Software Development Engineer working on the infrastructure for Luna, you will get to combine your passion for gaming, AWS, and building scalable tech for the next generation of cloud gaming. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. Marketing Manager, Luna Prime Gaming

Are you interested in being part of team that is helping Amazon the emerging market cloud gaming segment? Are you the kind of person who thrives in an environment where you get to invent on behalf of customers every day? Bring your entrepreneurial mindset and drive to the Luna Prime Gaming Sales and Marketing team as we grow our customer base and deliver new products and features to gamers in this emerging, high-potential market segment.The successful candidate will be a blended balance of entrepreneur, media strategist, innovative thinker, project manager, relationship builder, and analyst. In this role you will own new customer acquisition and growth efforts for Luna Prime Gaming world-wide. This role will support our go-to-market strategy for launches, own campaign management and optimization, define the investment framework approach, build measurement capabilities and experimentation to new channels and scale Paid Media, Paid Social, and Amazon.com/On-device campaigns. Reporting into the Head of Marketing, you will collaborate with Finance, Creative, Product, Engineering, internal Amazon partners, and BI to deliver on new acquisition goals and be required to present learnings & insights to leadership. You will formulate marketing initiatives that are deeply backed by data and have experience driving customer growth for a new a business.About You: You think customer-first and balance strategic, creative, and tactical thinking to deliver thumb stopping advertising campaigns. You apply your customer-obsessed and collaborative approach to cut through ambiguity and deliver results in a fast-paced, ever-changing environment. You have a proven record of leading and driving multiple programs to meet business objectives. You are comfortable owning a business, you are adept at balancing creativity with data and you thrive in a results-oriented culture. You are a natural leader who is an excellent written and verbal communicator and you are equally comfortable during interactions with senior leadership and your peers.Key job responsibilities- Act as a strategic partner between creative marketing, agencies, and internal Amazon partner teams (DSPs, devices) to develop creative, effective and holistic media strategies for our marketing campaigns grounded in audience insights.- Seek, evaluate, and launch strategic media opportunities and channels; serve as a thought-leader on new and innovative ways to reach and connect with our customers. Embrace a test-and-learn approach, scaling strategies, and exploring expansion opportunities.- Establish automated reporting and optimization processes. Provide complete performance reporting and analysis on marketing campaigns and take relevant action on insights gained.- Build robust tracking, attribution, and overall data infrastructure in partnership with Product/BI teams. Establish automated reporting and optimization processes and provide complete performance reporting and analysis on marketing campaigns and take relevant action on insights gained.- Set media goals and KPIs and devise strategies to achieve and measure them. Responsible for adapting and adjusting strategies and plans based on evolving developments and changing conditions.- Own campaigns from end-to-end – manage budgets, targeting and segmentation, messaging, creative, measurement, and reporting.- Experiment across platforms, conducting deep data analysis to uncover new opportunities for growth by implementing and monitoring A/B, multivariate tests to optimize for conversion and other performance/efficiency metrics.- Maintain a thorough understanding of player acquisition trends in the global games segment.About the teamThe Sr. Marketing Manager will be part of the Luna Prime Gaming Marketing Team, which consists of integrated marketing, social, sales, go-to-market, lifecycle and partner marketing functions. As part of this team, you will help grow our customer base and deliver new products and features to gamers. The Luna marketing team looks to strikes a balance between start-up nimbleness with a bias for action, and scaled, customer-obsessed, data-driven decision making. We are collaborative in nature, and firm believers in hard work and teamwork.BASIC QUALIFICATIONS- 7+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience using data and metrics to measure impact and determine improvements- Experience managing digital display or video advertising campaigns/digital advertising data analysis and campaign optimization expertise ...

Sr. Partner Marketing Manager, Luna Prime Gaming

Are you interested in being part of team that is helping Amazon enter an emerging market segment with incredible potential? Are you the kind of person who thrives in an environment where you get to invent on behalf of customers every day? Are you able to quickly analyze customer data to identify meaningful, actionable insights that improve business performance? Do you have a successful track record of defining high impact campaigns for consumer products? Do you have a knack for creating high quality marketing deliverables that crisply convey customer value propositions? Bring your entrepreneurial mindset and drive to deliver results to the Luna Prime Gaming Sales and Marketing team!As a Senior Partner Marketing Manager, you will develop and deliver partner marketing programs that enable the Luna Prime Gaming business to grow through and with partners. You will own defining, developing, executing and analyzing high-impact co-marketing campaigns with top tier game developers, game publishers and other partners to acquire new customers, retain and grow existing customers and deliver subscriber and revenue growth. You will collaborate across our Marketing, Business Development, Product and Engineering teams to establish strong, collaborative, “trusted advisor” relationships with partners through the recruiting, GTM and customer activation lifecycle.Our growth requires a leader who makes sound decisions at speed, has a true “owner” mentality, brings a relentless focus to getting things done, and thrives on breaking down and solving complex problems. We are seeking someone who is creative, highly analytical, customer-obsessed, and excels at earning trust with stakeholders. The right candidate will have demonstrated experience in developing go-to-market and/or co-marketing programs. They will have a proven record of leading and driving multiple programs to meet business objectives, excellent program and project management skills, a customer-obsessed and collaborative approach, strong data and metrics bias, be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment and be passionate about launching new products and experiences for consumers.Key job responsibilities• Drive growth and scale for Luna Prime Gaming by leading partner marketing, developing and launching world-class co-marketing campaigns with third-party content partners that are impactful to the business, drive growth and increase brand and product awareness.• Develop detailed campaign project plans, including campaign goals, messaging, call-to-action, marketing distribution channels, follow-up activities, and success metrics.• Manage marketing partner relationships with third-party content partners.• Present new partner marketing proposals and analysis of active campaigns in recurring business reviews with senior leadership.• Help improve and build new go-to-market mechanisms including playbooks, toolkits, and processes to enable the team to scale more effectively and efficiently across new partners, channels and regions.• Inform the product roadmap with customer and partner insights to influence the product roadmap and drive innovation.About the teamThe Senior Partner Marketing Manager will be part of the Luna Marketing Team, which consists of integrated marketing, social, sales, go-to-market, lifecycle and partner marketing functions. As part of this team, you will help grow our customer base and deliver new products and features to gamers. The Luna marketing team looks to strikes a balance between start-up nimbleness with a bias for action, and scaled, customer-obsessed, data-driven decision making. We are collaborative in nature, and firm believers in hard work and teamwork.BASIC QUALIFICATIONS• Bachelor's Degree• 7+ years in product or category management, product marketing, partner marketing, or business development • Experience overseeing consumer marketing strategy and definition• Experience with feature delivery and tradeoffs of a consumer tech product ...

Sr. Technical Program Manager

Amazon Web Services (AWS) is seeking an experienced Sr. Technical Program Manager to deliver value through improvements in software and automation in order to operate global data center infrastructure with highest levels of safety, security, and availability. AWS is a subsidiary of Amazon.com and a leader in Cloud Computing; this is a unique opportunity to play a key role in an exciting, industry-leading technology business.As a Sr. Technical Program Manager (TPM) in the Central Operations Repair team in the Data Center Community (DCC), your responsibilities will focus on driving software and automation initiatives and programs to enable operators to perform safe, secure, and efficient work on data center infrastructure while meeting business goals. Scope may also span multiple subject areas within the data center operations space. Programs require timely execution with the highest degrees of safety, security, performance, availability and reliability. Our ideal candidate is a highly motivated, extremely organized individual with experience in creating methodology and building value at a global scale. The role requires the ability to quickly assimilate knowledge spanning numerous technology subjects and apply this to data center programs, products, and operations.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Ownership of highly visible, complex, cross-functional projects, including product definition, roadmap planning, resource planning and project execution of data center programs related to AWS infrastructure.- Accountability for the overall strategy as well as driving teams inside and outside of the organization to deliver. - Building and maintaining relationships with key owners and stakeholders across teams and organizations.- Hosting meetings to assemble the right people to achieve the program goals.- Writing crisp and clear narratives and program status reports, with the ability to communicate across different levels in the organization.- Being data-driven and using best data to determine program impact ad benefits to customers.A day in the lifeThe Sr. TPM translates business needs into data center operational programs and initiatives in order to meet the service capacity goals across data centers wordwide. They manage infrastructure projects that enable and optimize hardware repairs and remediations through engagements with (and not limited to): Data Center Operations (DCO), development teams, supply chain, and finance. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of analytical, quantitative, communication, and presentations experience- Experience building and evaluating system-level technical design- Bachelor’s Degree in computer science, engineering, or a related discipline or equivalent industry experience ...

Supply Chain Manager, North America Capacity Planning

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Senior Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Business Intelligence Engineer II, Amazon Freight

Are you looking to build and scale a new and growing business with Amazon? If so, you might be interested in this role with Amazon Freight.Amazon Freight is a startup business within Amazon focused on developing an industry-leading transportation offering to provide external freight Customers access to the world-class network and freight services currently used to facilitate Amazon’s own freight movements. Our freight offerings/portfolio ensures our Customer’s freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation, including truckload, less-than-truckload, and intermodal. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.We are seeking a Business Intelligence Engineer who is passionate about leveraging data to deliver actionable insights for Amazon Freight. Our ideal candidate is someone who has strong technical and analytical skills, enjoys building a new business and the ambiguity that comes with that. You should thrive and succeed in an entrepreneurial environment and won't be hindered by ambiguity. If you enjoy innovating, thinking big and want to contribute directly to the success of an industry changing business, you may be a prime candidate for this position.Key job responsibilities· Generate insightful analysis, reporting, and data visualizations to answer critical business questions, proactively identify notable trends, and communicate business performance· Translate data into actionable insights for stakeholders while proactively identifying new areas of opportunity to drive further improvements· Apply expertise in data mining and modeling leveraging multiple data sources to uncover unique insights, identify key performance drivers, and build predictive models· Work backwards from your end-customer to define, design, and execute each work item with an emphasis on improved metrics, productivity, and efficiency· Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentationBASIC QUALIFICATIONS- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience in Statistical Analysis packages such as R, SAS and Matlab ...

Business Intelligence Engineer, AWS Support

We are looking for a passionate Business Intelligence Engineer to join a growing BI team in the AWS Support Commercial Product organization to help inform the direction of AWS Support and Amazon Managed Services through data, at scale. The successful candidate will have strong Business Analytics skills, be comfortable using SQL to identify KPIs to drive business growth, analyzing data to inform strategic and tactical initiatives, and write up findings for less-technical audiences. Strong SQL (any implementation) is a must. Scripting skills and a background in Business are extremely valuable. This is a highly visible role that partners with Product Management, Marketing, Finance, and other stakeholder teams.Key job responsibilities- Manipulate/mine data from database tables (ex. Redshift) using SQL and ETL- Develop analytical tools: deep-dive tools, UIs, metrics, and dashboards- Perform deep-dives and root cause analysis to answer business questions- Work with cross functional stakeholders in defining the source of truth and obsessively making sure the data fidelity is high- Effectively communicate (written and verbal) solutions and methodologies to senior leadership- Work with engineering teams to enable the appropriate capture and storage of data- Complete ad hoc data retrieval and analysis- Monitor existing metrics, develop and propose new metrics, and identify new, actionable risk signalsAbout the teamThe AWS Premium Support product team manages the strategy for AWS's Support and Managed Service Offerings. The team is responsible for defining new support and managed services products, customer experiences, pricing, and financials. We keep iterating on products and services to help customers achieve their goals on AWS.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries ...

Design Program Manager, Global Realty Building Design & Engineering (GR BD&E)

Be a part of shaping Amazon's industrial building portfolio! Your expertise in applying technology to architectural design and construction will deliver insights into what makes our facilities industry leading. Amazon is seeking a Design Program Manager (DPM) within the Global Realty Building Design and Engineering (GR BD&E) team, who is responsible for developing innovative and sustainable customer fulfillment and logistics building design solutions for Worldwide Operations. The successful candidate will support cross functional teams by creating Amazon’s design criteria and building design templates that govern the design of these technologically advanced facilities. This includes responsibility for coordination of up to 30 technical, operational, and functional stakeholder groups representing internal operations, process design, engineering, critical security and safety in the development of integrated facility designs. A successful DPM must be able to work independently with internal and external teams to successfully manage difficult, cross-functional projects. The candidate will have a proven track record of creating products that simplify recurring business problems in an extremely fast paced environment, and driving clarity through ambiguity. They must be proficient at transforming abstract and conceptual ideas into clear, consistent, and accurate documentation. They will keep the scope of effort under control to accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately. They will establish and maintain strong working relationships with stakeholders, managers, and peers, recognizing discordant views and taking part in constructive dialogue to resolve them. Key job responsibilities- Support a multi-disciplinary team that is creating sustainable, efficient, economical, and standardized customer fulfillment and logistics building designs in North America- Coordinate and collaborate with a wide variety of internal operations, design, and engineering stakeholders to increase the efficiency and efficacy of the building design program.- Demonstrate performance that serves as a model of excellence establishing business requirements, design team collaboration, and stakeholder alignment.- Direct third-party architects, engineers and designers responsible for creating the building design templates (i.e. prototypes) for customer fulfillment and logistics buildings.- Support workshops that drive alignment on key issues for new building designs and initiatives to drive the associate experience, operational efficiency, and reduction of first and lifecycle costs.- Conduct technical reviews of building models to develop efficient workflow practices. Improve production, procedures, visualizations, standards, and methodologies to increase efficiency and quality.- Provide project support for operations network buildings including fulfillment, sortation, and/or last mile facilities.- Drive compliance of Amazon's worldwide design standards.- Develop strategic building solutions which meet or exceed our quality requirements and drive value engineering and standardization across all aspects of the facility.A day in the lifeOur team is looking for a strong owner dedicated to creating and managing building design products and processes needed to deliver real estate expansion solutions for our customers. We are looking for leaders who know how to get stuff done, and are willing to dive deep to learn what they don't know. You will need to have an ability to THINK BIG to solve complicated, complex, and long-term issues, without the benefit of institutional support elements. Your insights across building programs will inform complex, multi-disciplinary technical teams, often with competing priorities, to build confidence in design decision making. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamGlobal Realty Building Design and Engineering (GR BD&E) is the single-threaded-owner of building design templates (prototype design) that provide innovative and technical solutions for the Worldwide Operations network from within the Global Sustainable Development organization. GR BD&E leverages technology and tools to develop key insights to create industry leading logistics building designs that are safe, sustainable, efficient, economical, and innovative for Worldwide Operations real estate in North America, Europe, and Latin America.BASIC QUALIFICATIONS- Architect with 5+ years of experience leading technical industrial or similar projects- Experience with building design and construction project management, including programming, design, construction, and operations, as well as project planning for scope, schedule, and budgets- Vendor management of subconsultant teams from RFP through project completion- Demonstrated expertise in software programs for BIM360, Revit, Bluebeam, and/or AutoCAD- Demonstrated ability to collaborate with cross-functional partners and drive solutions with multiple stakeholders. ...

Principal Product Manager - Tech, Digital Acceleration

Are you passionate about the customer experience? Innovating on behalf of established and emerging Amazon businesses? Amazon's Digital Acceleration team powers digital purchases and the subscription lifecycle for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We drive how digital products intersect with Amazon's retail store, executing billions of digital purchases every year that enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable customer shopping experience.As Principal Product Manager - Technical, you will be responsible for the definition and development of the product vision and roadmap for our new digital pricing and competitive monitoring product. You will help shape product strategy, while working with engineering, to deliver features based on this vision. You will work with internal stakeholders to identify short and long term goals and product features that create new ways for subscription businesses to offer their product, growing subscription options for their customers. We are looking for someone who is customer focused with a passion for innovating to facilitate business growth and create a first-class customer experience.Key job responsibilities- Work closely with leadership and cross-functional teams to develop and deliver innovative software and services that enable purchase and management of subscriptions, and memberships.- Partner with software engineering, digital clients, Customer Service, Marketing, and business intelligence teams to create best-in-class solutions for customers.- Work with technical and non-technical stakeholders to understand and improve product capabilities.- Analyze customer feedback and usage metrics to identify key pain points.- Build innovative concepts and successfully champion them through senior management and stakeholder leadership teams.- Work successfully across digital businesses to ship new features and add meaningful customer experience updates.- Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Present confidently to senior management, external clients, and other large audiences.- Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality.About the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Senior Financial Analyst, Global Procurement Finance, Controls & Risk

How does Amazon continue to grow its capacity to deliver for customers in new ways? What new types of operations will Amazon add to its portfolio as it innovates order fulfillment and delivery standards across North America and emerging markets? How can Amazon become best in class in operational excellence?Who we are: Global Procurement Organization Finance (GPOF) is dedicated to answering the questions above, which drive the Amazon flywheel. The GPOF team validates procurement methodologies, supports vendor negotiations and strategy, and delivers analysis to identify controls and risks opportunities and benefits impacting category management and procurement operations. We are looking for a curious person who wants to learn, develop and grow. The candidate will collaborate with many procurement colleagues and is a trustworthy business partner for our engineering teams. You value diversity, have fun on the job and want to be part of a growing company and team.Team Exposure: This role collaborates closely with a broad range of global finance and business leaders in Procurement, Engineering, Construction, and Operations teams towards controllership and risk functions. The role also partners with stakeholders across technical projects & software development teams, capital planning, compliance, risks and controls. This role involves driving initiatives, collecting, analyzing and managing quantitative data and creating meaningful reports to lead business improvement and driving controls and policy compliance across the global procurement organization. This role also maintains project oversight, drives initiatives and policy reviews and partners with category management on strategic input drivers to continuously improve the scalability and efficiency of the procurement organization.Success in this role: The successful candidate has demonstrated the following abilities: they influence business owners, support thoughtful decision-making and adapt to a rapidly-evolving environment. They collaborate with executives and various business units across Amazon. They bring excellent verbal and written communication skills. A typical day in this role provides an opportunity to innovate by building creative solutions with large-scale data mining tools, identifying the high-priority work and projects that maximize results for key stakeholders and solving complex problems that affect company-wide strategic decisions.About the role:Amazon is seeking a Senior Finance Analyst within Global Procurement Operations Finance to define, create, analyze and influence controllership within global procurement decisions. This role will have heavy impact and high visibility to essential, business-critical processes and will require interactions with Directors and VP's within Operations and Finance. The position will partner with stakeholders such as the Operations business team, engineering services, and Finance teams across Worldwide Operations. You will leverage your educational and applied work experience to lead initiatives to streamline planning/reporting as well as identify investment and cost savings opportunities within the Fulfillment Center network.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field ...

Senior Network Development Engineer - Wireless Networks, Kuiper Enterprise Technology, Kuiper Builder Engagement

Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.The Enterprise Technology team is seeking a Network Development Engineer with focused attention on wireless networks. To be successful in this role you'll need technical breadth to contribute to the design, planning, delivery, and operation of Kuiper's internal Network. We are currently expanding our Networking team and are looking for a proven technology leaders with experience in building from scratch, robust technical understanding and the drive and vision to take Kuiper Network to the next level. The successful candidate for this role will drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. In this role you’ll interface with cross-functional teams including operators, information security, third-party vendors, and multiple IT infrastructure teams. You’ll join a diverse team of systems engineers, software developers, network engineers, and warehouse management systems experts.Key job responsibilitiesRoles and Responsibilities-As a Engineer specializing in Wi-Fi network design and implementation, you will play a pivotal role in architecting, deploying, and maintaining wireless networks.-Leveraging Wireless principles and deploying Wireless Access Points, you will be at the forefront of shaping the future of wireless connectivity-This role combines expertise in networking, wireless technologies, and cloud management to deliver reliable, high-performance wireless connectivity-Wireless Network Design: Design robust, high-performance wireless networks utilizing industry best practice methodologies to create high density and resilient network, specially large warehouses. -Optimize AP placement and configuration to maximize coverage, capacity, and improved user experience-Wireless Deployments: Lead the implementation of wireless networks migration between different vendors from conception to execution, ensuring adherence to industry best practices and standards-Collaborate with cross-functional teams to integrate wireless solutions into existing infrastructure-Operational Support: Provide operational/escalation support for wireless networks, including monitoring network performance, analyzing network traffic, and implementing proactive measures to ensure network stability, availability and reliability-Identify and resolve issues related to co-channel interference, frame error rate, spectrum efficiency, and network congestion-Respond to and resolve network incidents and work with other IT teams to identify and address root causes of problems-Documentation and Reporting: Maintain comprehensive documentation of network designs, configurations, and performance metrics-Generate regular reports to communicate project status, performance trends, and key insights to stakeholders-Continuous Learning and Development: Stay abreast of emerging technologies, industry trends, and best practices in wireless networkingPhysical and Other Requirements:- Must be willing to support an off-hours operations escalation pager rotation.- Experience dealing with customers during problem resolution and operating efficiently under pressure.- The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.-This position will require onsite work in Bellevue, Kirkland, Redmond, and Everett WA. This role also requires travel to support other Kuiper locations. This is not a remote position.A day in the lifeAs a Network Development Engineer for Kuiper, you will be responsible for building, maintaining, and supporting the systems that Kuiper's research, development, production, launch and design teams rely on to build out our product. You will coordinate with researchers and engineers to build and support the infrastructure they need. You will work with vendors to evaluate, purchase, deploy, and support mission-critical tools. You will customize and integrate third-party software to meet Amazon's needs. You will improve existing infrastructure to ensure it continues to meet Amazon's high bar for operational excellenceAbout the teamKuiper Enterprise Technology provides the internal systems, networks, devices, and productivity services that power Project Kuiper. We strive to create an inclusive environment where people dedicated to Kuiper's mission can deliver their best.BASIC QUALIFICATIONS- 3+ years of automation scripting using Python, Ansible experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience- 5+ years of working with Cisco and/or Juniper network gear- 5+ year experience in Cisco wireless and related technology Wireless LAN Controllers (WLC), Catalyst Center (DNAC), Cisco Prime Infrastructure (CPI), Wireless Access Points (WAP), AyConnect wireless supplicant & Identity Services Engine (ISE) ...

Senior Product Manager - Tech, Shopping Delivery Experience

Amazon is always adding new delivery options to make shopping easier for customers around the world. The Delivery Experience (DEX) team works to make this process as smooth as possible.As the Senior Product Manager, you'll lead efforts to make our delivery experience even better. You'll set goals, decide what features to build, and plan how and when to launch them. You'll have a tech team to help you, and you'll work with other teams in the company to get things done. You'll also listen to what customers want and use their feedback to improve. Your work will make shopping easier for millions of people.We're looking for someone who loves tech, learns fast, and aims to make customers happy. If you're good at making clear plans and taking action, this role could be for you.Key job responsibilities- Lead Innovation: Identify customer and business needs to develop solutions that push the boundaries of our delivery experience.- Roadmap and Requirements: Establish detailed business and product requirements. Prioritize features and use-cases, set milestones, and oversee the strategic plan for product development.- Stakeholder Alignment: Secure internal and external support for the product vision, coordinating with various teams and key partners to ensure buy-in.- Cross-Team Collaboration: Collaborate directly with software development teams and other departments to address customer and business challenges. Lead the launch of new product features.- Resource Management: Effectively prioritize and allocate resources across multiple projects to ensure timely and impactful outcomes.About the teamFor millions of customers worldwide, the Amazon name is synonymous with delivery – and the Shopping Delivery Experience (SDX) team is a WW team that provides customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention; solving huge technical challenges along the way.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Supply Chain Manager, Outbound Execution

As a Senior Supply Manager within S&OP Execution function, you will have the opportunity to own supply chain execution at the highest level for Amazon’s fulfillment business. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management and more – all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.The Sr Supply Chain Manager will work in a fast-paced, fluid environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors and VPs. In this role, a Sr Supply Chain Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is to approach the plans through both an operational and strategic lens, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Software Development Manager, AFT - Inbound

Come join the Amazon Fulfillment Team (AFT) and work with smart people and make major contribution to enhancing our fulfillment experience to millions of customers worldwide. We are looking to hire in our US offices where we continuously innovate and built fulfillment critical tools for AFT Inbound processes. The systems we built are fast, nimble and flexible. It covers a wide range of business and technology areas including storage optimization and workflow management.A successful candidate for this role will have an established background in developing customer-facing experiences, strong technical ability, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment. The candidate must have the ability to collaborate closely on system requirements with our customers, writing specifications, driving project schedules from design to release, and managing the production launch.Key job responsibilitiesA successful candidate must be able to: * Leading highly talented technology teams responsible for building and owning complex services from India. * Lead the effective and efficient delivery of the large, complex projects.. * Develop and maintain a culture of innovation and operational efficiency in the team. * Influence, collaborate and communicate effectively with various leaders in Amazon. * Hiring, growing and retaining a strong team keeping with the Amazon high bar. * Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. * Maximize resources for the greater good of the organization. * Identify, assess, track and mitigate issues and risks at multiple levels. * Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. InboundAFT’s Inbound team delivers innovative solutions to automatically receive and process billions of units of inventory from Amazon’s vendors and third-party sellers worldwide, making the merchandise quickly available to Amazon customers.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Alexa Sensitive Content Intelligence

Shape the Future of AI as a Software Development Manager at AmazonAt the intersection of innovation and human interaction, Amazon is transforming how people experience artificial intelligence through Alexa cloud services, Echo devices, and advanced computer vision technology. We're seeking an experienced Software Development Manager to join our Trust Sensitive Content and Intelligence team in our mission to create the world's most trusted and effective digital assistant.In this pivotal role, you'll lead a team of exceptional engineers who are advancing the possibilities in voice AI, computer vision, and trust & safety. Your leadership will be instrumental in crafting experiences that not only delight millions of customers worldwide but also maintain our strong commitment to privacy and trust.Your journey with us will involve collaborating with skilled Product Management, Design, and Science teams to architect and implement innovative solutions that enhance Alexa's capabilities across our entire device ecosystem. As you navigate the complexities of high-throughput, low-latency systems, you'll work in lockstep with Alexa's core technology teams, ensuring seamless integration at every touchpoint of user interaction.The ideal candidate brings a proven history of nurturing high-performing teams and successfully launching customer-facing experiences. Your strong technical expertise, combined with effective project management and communication skills, will be essential in fostering collaboration across regions and functions. Most importantly, you should thrive in an environment where challenging the status quo and turning ambitious ideas into reality is part of daily life.If you're energized by the prospect of leading significant innovations in AI technology and are ready to make your mark on products that reach millions of homes, we want to hear from you. Join us in shaping the future of human-AI interaction and building technology that makes a difference in people's lives every day.This position offers the opportunity to work at the forefront of AI innovation while developing and mentoring the next generation of technical leaders. Together, we'll advance the possibilities in the rapidly evolving landscape of artificial intelligence.Key job responsibilitiesHiring, developing, and mentoring engineers, and managing the day-to-day activities of the engineering team in an Agile/Scrum environment.Work closely with the engineers and scientists to architect and develop the best technical design and approach.Owning the strategic planning and project management for long-term engineering projects, creating value for our customers.Communicating effectively with senior management as well as with colleagues from software engineering teams, and other technical and business teamsBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Sr ECAD Application Engineer, Project Kuiper Satellites

Project Kuiper is an initiative to increase global broadband access through a constellation of more than 3,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performedKey job responsibilitiesAs a Senior ECAD Tools Application Engineer, you will be responsible for providing a stable, reliable set of Electrical Computer Aided Design (ECAD) tools and database management for electrical engineering design, layout, and simulation engineers. You will anticipate tool needs, support users, and develop processes to enable to successful and rapid development of a leading-edge low earth orbit satellite constellation.A day in the lifeOur tools administrators help solve the problems of the day, work to lay the foundation for the future and stay on top of the most current technologies and methods to aid in our tools running at peak performance. Activities will include working with an end user to get their project back on track, creating a proposal and documents for future infrastructure needs to support scalability for the team and tools, automating processes to streamline development, and researching new tools or technologies to increase design rigor and productivity.About the teamThe ECAD team supports the tools and infrastructure for Electrical Engineering, PCB Design, Library Management and the interface to our Enterprise systems including PLM, ERP and our Manufacturing tools.BASIC QUALIFICATIONS - Bachelor's degree in Computer Science, Electrical,Computer Engineering or related discipline or equivalent experience. - 5+ years as an Application Engineer for one or more CAD tools such as (Mentor Xpedition, Cadence Allegro, Altium Designer). - 5+ years with frontend (design tools), and the backend (ECAD library/design database, server infrastructure) - 5+ years Enterprise Tool administration experience, debugging and solving client and server-side application issues, software installation, configuration, etc. - 3+ years of developing and documenting engineering processes related to ECAD tools and engineering activities. ...

Sr. Program Manager, Fulfillment Optimization

Curious how we decide to fulfill Customer orders in the most efficient way possible across marketplaces and business programs? Want to be a part of a core team dedicated to building the systems that do this?Every time an Amazon Customer makes a purchase, the Fulfillment Optimization (FO) Team sets the expectation for when their items arrive and decides how they are delivered in the most efficient way. This team and it's technology serve as the interface between Customer expectations and Amazon's industry leading fulfillment capabilities. We are part of Amazon's Supply Chain Optimization Technology (SCOT) Group that develops and manages systems which optimize inventory acquisition and placement so products are available for fast delivery. Our systems also optimize transportation and fulfillment plans to enable delivery options for our Customers. See this short video for more info (https://tiny.amazon.com/duw7g663/youtwatc)The FO Product Team is seeking an exemplary Sr. Program Manager (III) with broad program management skills to internationalize a new shipment assignment engine for our millions of Customers worldwide. The ideal candidate is a highly analytical, critical thinker with advanced influencing, organizational, communication, and negotiation skills. They will enjoy working with world-class economists, research scientists, data engineers, and software developers to drive decisions across Amazon’s retail and operations teams. Successful members of this team are Customer obsessed, flexible, and collaborative team players who enjoying working across functions and organizations to solve problems and get results. They ask hard questions and build scalable solutions that provide critical business insight necessary to influence decision making across retail and operations teams. They find timely answers buried in large data sets and complex systems, identify root causes, get their hands dirty building data systems and sharing insight. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. Research Scientist, Fulfillment By Amazon (FBA) Science, FBA Science

The Fulfillment by Amazon (FBA) and Supply Chain by Amazon (SCA) empower third-party sellers world-wide to use Amazon's advanced logistics, warehousing, distribution, fulfillment, and transportation services. These services ensure products remain in stock, customer orders are fulfilled fast and reliably, while end-to-end supply chain costs are reduced. As a result, sellers can focus less on supply chain management and more on developing products, delighting customers, and scaling their businesses. The FBA team is looking for a passionate, curious, and creative Research Scientist with expertise in operations research, machine learning or statistics, preferably with a focus on pricing and market design, and a proven record of solving business problems through scalable modeling and analytical skills. As a research scientist in the team, you will be responsible for designing and implementing optimization and ML models, building automated inventory, logistics, capacity and revenue management systems while collaborating with business and software teams to solve key challenges facing the worldwide FBA business. Such challenges include 1) designing end-to-end supply and demand management systems, 2) developing and improving optimization and ML models to support FBA sellers in growing their businesses, 3) creating decision-support tools that minimize the cognitive burden on sellers in navigating supply chain and operational complexities, 4) ensuring worldwide Amazon customers have access to the broadest selection of products from FBA sellers, and 5) driving cost efficiencies across end-to-end FBA supply chain. Unlike many companies that purchase off-the-shelf planning systems, we design and build custom solutions to suit Amazon's unique needs. Our team members are at the forefront of supply chain innovation, tackling some of the industry's most challenging problems alongside top product managers, research scientists, statisticians, economists, and software developers. We value individuals who exhibit deep technical proficiency, a desire for learning new areas, and a track record of delivering tangible results while fostering personal growth, team development, and career advancement.A day in the lifeAs a scientist on the team, you will be involved with every aspect of the process - from idea generation, business analysis and scientific research to development and deployment of advanced models - granting you a profound sense of ownership. Your solutions have the potential to drive billions of dollars in impact for Amazon's third-party seller business. From day one, you will collaborate with experienced scientists, engineers, and product managers who are passionate about their work. Additionally, you will engage with Amazon's broader decision and research science community, enriching your perspective and mentoring fellow engineers and scientists. The ideal candidate will have the strong expertise in applying operations research methodologies to solve a wide variety of supply chain problems, involving millions of unique products, hundreds of thousands of Selling Partners, and tens of millions of customers worldwide. You will strive for simplicity and demonstrate judgment backed by mathematical rigor, as you continually seek opportunities to innovate, build, and deliver. An entrepreneurial spirit, adaptability to diverse roles, and agility in a fast-paced, high-energy, highly collaborative environment are essential.About the teamSellers are a crucial part of Amazon's ecosystem, playing an integral role in our mission to offer the Earth's largest selection and lowest prices. FBA is a service that enables third-party sellers to outsource order fulfillment to Amazon, and leverage Amazon’s world-class facilities to provide customers Prime delivery promise. By partnering with Amazon, sellers benefit from cost-effective solutions that leverage our scale and technology, gain access to Prime members worldwide, boost their sales, and free up time to focus on inventing amazing products for customers. To further ease supply chain and operational complexities for our selling partners, Amazon introduced Supply Chain by Amazon (SCA), an end-to-end, fully automated suite of supply chain services. With SCA, Amazon handles everything from picking up inventory from global manufacturing facilities, shipping across borders, managing customs clearance and ground transportation, to storing inventory in bulk, managing replenishment across Amazon and other sales channels, and delivering directly to customers— all without sellers having to worry about managing their supply chain. A pivotal service within SCA is Amazon Warehousing and Distribution, which offers best-in-class bulk storage and distribution services, ensuring sellers remain well-stocked across all their sales and fulfillment channels while reducing overall supply chain costs. The FBA team is at the heart of this operation, responsible for inventory management, automated replenishment, fulfillment, pricing, resource planning, capacity management, and a wide range of operational recommendation services for sellers. We focus on understanding seller behavior and experience, building automated tools and assistants, recommending optimal actions, designing seller policies and incentives, and developing science-driven products and services that empower third-party sellers to grow their businesses. We develop and innovate science-driven solutions at the intersection of machine learning, statistics, economics, operations research, and data analytics. Our work spans the full stack, from foundational backend systems to advanced user interfaces. Our culture is rooted in rapid prototyping, rigorous experimentation, and data-driven decision-making.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- Ph.D. in Operations Research, Machine Learning, Statistics, Computer Science, Applied Mathematics, Operations Management, Industrial Engineering, Economics or a related field.- 2+ years of experience in solving complex problems in the area of operations research, statistics or machine learning, as well as in developing strategies for large-scale supply chain, transportation and logistics networks.- Ability to perform quantitative, economic, and numerical analyses of large-scale systems under uncertainty using statistical and optimization tools such as Python, R and XPRESS to determine solution strategies for complex decision-making problems.- Fluency in using mathematical optimization or machine learning to develop solution methods to be used by in-house decision support tools and software.- Proficiency working with Python, SQL and/or C/C++.- Excellent written and verbal communication skills while addressing both technical and business people, ability to speak at a level appropriate for the audience, and skills to present business cases, and document models, analyses, and results to influence important decisions. ...

Sr. UX Designer, ADX

We are looking for a Senior UX Designer to join our team, where you'll play a crucial role in powering Amazon's global delivery network through innovative technology and human-centered design. This isn't just about creating interfaces – it's about designing systems that directly impact the safety, efficiency, and well-being of thousands of associates worldwide.In this role, you will tackle complex operational challenges that bridge digital and physical experiences. Your work will directly influence how our delivery associates interact with technology, equipment, and spaces, ultimately shaping the future of logistics at scale. You'll need to think holistically, understanding not just user interface design, but also hardware integration, ergonomics, safety protocols, and business operations.The stakes are high and real: your designs will help ensure worker health and safety, reduce worker fatigue, maintain operational excellence, and build lasting trust with both our workforce and customers. You'll need to balance multiple priorities – from immediate safety concerns to long-term scalability, from user needs to technical constraints.To succeed, you must be a strategic thinker who can navigate ambiguous problem spaces and translate complex operational requirements into elegant, practical solutions. You'll collaborate with product, engineering, operations, and safety teams, while mentoring other designers and driving design excellence across multiple workstreams. Your work will not only solve today's challenges but help define the future of how technology and human interaction come together in the logistics industry.Join us in creating meaningful solutions that make a real-world difference in the lives of thousands of Amazon employees and millions of customers.Key job responsibilities* Lead the design strategy for complex operational systems, considering both immediate needs and long-term scalability* Define and improve design patterns, standards, and processes that can be adopted across teams* Drive cross-functional alignment through effective communication of design decisions and trade-offs* Mentor designers and contribute to the professional development of the design team* Identify and solve root causes of widespread operational challenges through innovative design solutions* Lead design reviews and critiques, ensuring high-quality outcomes across multiple workstreams* Partner with engineering teams to ensure technical feasibility while maintaining design integrity* Aggregate and analyze qualitative and quantitative data to inform product-level design decisions* Influence product strategy and roadmap decisions through data-informed design recommendations* Champion user-centered design practices across the organizationAbout the teamOur team is crucial to Amazon's operational success, creating experiences that enable associates and managers to work efficiently and safely. We focus on solving complex operational challenges through innovative design solutions, ensuring our stations can effectively handle millions of packages daily while maintaining safety and quality standards.BASIC QUALIFICATIONS- Have an available online portfolio- 6+ years of design experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Deep understanding of design systems and scalable design practices such as accessibility standards and inclusive design ...