Sr. Product Manager - Tech/External Service, AWS End User Computing

Job Title: Sr. Product Manager - Technical/External Service As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. ...

Principal PgM, Relay Trust, Relay Trust

Have you ever thought about what it takes to detect and prevent fraudulent transactions to ensure the hundreds of millions of Amazon packages are received on time by our customers? What kinds of products and systems would you build to maximize customer satisfaction? Amazon is seeking a program management team leader who is passionate about protecting Customers and can thrive working across a diverse, global team.The Relay Financial Systems and Risk Management organization in Middle Mile Transportation Technology (MMPT) is constantly innovating new ways of building distributed systems running the latest in machine learning algorithms to deliver the next generation of fraud prevention solutions for our Customers. We hold high standards for our solutions and the services we deliver: our systems are highly secure, highly reliable, highly available, all while functioning at massive scale and delivering industry leading precision; our employees are intelligent, passionate about protecting Customers, and fun to work with.You will lead a team responsible for analyzing and identifying specific instances of risk, broader risk trends and points of customer friction, as well as developing scalable solutions for prevention. You will need to collaborate effectively with cross-functional teams worldwide and within Middle Mile Transportation Technology to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. You will work directly with partners in engineering and machine learning to develop new tools and revise risk models. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.Key job responsibilities• Lead a cross functional program responsible for protecting Amazon and our customers from transportation related fraud, misuse, and abuse worldwide.• Partner with business stakeholders to align on a cohesive roadmap that delivers against shared goals.• Support process improvement, automation, and control implementation projects• Drive the standardization and documentation of processes, risks, and controls and work with owners to assign accountability.• Build continuous monitoring programs focusing on carrier partner's compliance to program policies and other risk areas.• Partner across product teams to apply new technologies to your program area.About the teamThe MMPT organization builds software systems that work across our vendors, warehouses and carriers to optimize both time and cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV’s, increasingly complex transportation network, and growing number of shipments worldwide, we see a massive opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our science and technology muscle as our biggest advantage.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 7+ years of cross functional project delivery experience- Experience defining program requirements and using data and metrics to determine improvements- Experience implementing repeatable processes and driving automation or standardization ...

Senior Business Analyst, Defect Prevention & Reconciliation

Do you want to join an innovative team of engineers and analysts who use machine learning and analytic techniques to create state-of-the-art solutions for providing better value to Amazon's Sellers and Customers? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Business Intelligence and Analytics team for Fulfillment By Amazon - Defect Prevention and Reconciliation (DP&R). Fulfillment By Amazon - Defect Prevention and Reconciliation team is looking for a business analyst to analyze existing initiatives and operations, deep-dive/root cause issues as they come up, develop new business metrics, identify and quantify opportunities for improvement, and partner with internal stakeholders to help drive the business of Fulfillment by Amazon (FBA) Selling Partners. Key job responsibilities: - Analyze and solve business problems at their root, stepping back to understand the broader context. - Develop solutions that utilize the highest standards of analytical rigor and data integrity. - Write high quality code to retrieve and analyze data. - Seek opportunities to implement advanced analytical techniques within the current environment. - Partner with product/program managers, software development teams, and other stakeholders to drive development of metrics and analyses necessary for evaluation and implementation of new strategies. - Manage and execute entire projects or components of large projects from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience making business recommendations and influencing stakeholders ...

Sr Program Manager, Relay Fleet Tech

Amazon is building the next generation of hardware and software products to support our global transportation network. The Relay Fleet Tech team owns hardware and software products for telematics, asset management and maintenance, visibility, and reusables for Middle Mile. Our primary customers are carriers, fleet operations, planning and optimization, sort-tech, and loss prevention teams. If you get excited about solving complex and impactful problems at scale, this role is for you. Our team is looking for a talented, motivated, and self-directed Senior Program Manager to join our team. As a Senior Program Manager, you will support product and operational needs and continuous improvement of hardware and software technology and products. The role requires broad technical, business, and operational knowledge in hardware product development, certification and qualification, solution operation, and vendor and partner engagement. It requires an aptitude for working with leading technology and a passion for finding creative solutions to delight our customers, internally and externally. As an ideal candidate, you will need a background in program management or product management of technology products or programs, demonstrated cross-functional leadership, and experience working with a diverse set of customers. You possess the ability to synthesize customer pain points, develop requirements, build project plans, drive decision making, and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role is inherently cross-functional—you will work closely with engineering, business, finance, and executive teams to bring products to market. This job requires exceptional communication skills and having the ability to work independently in a high-pressure environment with all levels of leadership, and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient at solving complex challenges, communicating persuasively and with a strong bias to get things done and deliver results.Key job responsibilitiesProgram Management- Manage and oversee various cross-functional hardware and software launches and programs, ensuring successful delivery.- Develop and refine detailed program strategies and milestone trackers in collaboration with product teams, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Develop collaboration with internal and external stakeholders to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.Data and reporting- Develop, implement, and oversee program metrics and hardware installation reporting for the programs, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Proven experience launching and/or leading programs ...

Sr. Business Intelligence Engineer, Transportation Financial Systems

Transportation Financial Systems (TFS) is one of the largest technological components within the transportation organization enabling the corporation to conduct global trade. These systems are a cornerstone to the success of all global program launches including retail expansions into new geographies and the establishment of new transportation arcs. TFS provides an end-to-end financial solution for all financial transactions including tax integration, financial document creation & management, expense auditing, accounting, payments, and cost allocation functions. We leverage the latest machine learning technologies to develop highly scalable next generation products driving real time financial accounting, reporting, and business insights.This role supports the development of a best-in-class financial system that enables sustainable growth of the Amazon Transportation Network. We seek an analytical, technically skilled, innovative, hands-on, and customer-obsessed Business Intelligence Engineer to join our fast-paced team. You will help improve shipping cost predictions to reduce overall cost to delight our customers. The ideal candidate thrives in a fast-paced environment, enjoys working with large volumes of data, embraces complex business challenges, and is passionate about data and analytics. This role is pivotal in supporting our product, business, and tech teams in meeting their ambitious goals by providing targeted, actionable insights.Key job responsibilities· Manage strategic projects involving partner teams such as BI teams and Customer teams· Design, optimize, and compile queries for report generation in QuickSight and Excel· Deliver key metrics, reports, and performance indicators, and solve ambiguous analyses and identify root causes· Design and implement analytical models using statistical analysis· Translate complex or ambiguous business problems into analysis requirements· Understand the data required by the wider business for complex or comparative analysis· Design, develop and deliver scalable tools for seamless data exploration and analytics for our internal stakeholders and understand customer interactions, improve the customer experience, and meet our goals· Effectively communicate complex analytical insights and business implicationBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Support Engineer III, REALM

The REALM Team in Bellevue is looking for a Support Engineer who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Amazon Transportation Technology. Support Engineer will be specializing in application support of WW Amazon transportation systems.Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Python, Perl, Shell), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.Key job responsibilities* As a Support engineer you will:* Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements* Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions* Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS* Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools* Build tools and automations to optimize the system, simplify processes, etc.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems ...

System Development Engineer I, REALM

The REALM Team in Bellevue is looking for a System Dev Engineer who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Amazon Transportation Technology. The System Dev Engineer will be specializing in application support of WW Amazon transportation systems.Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Python, Java, Perl), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.Key job responsibilities* As a System Development Engineer you will:* Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements* Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions* Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS* Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools* Build tools and automations to optimize the system, simplify processes, etc.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix ...

Technical Full Life Cycle Recruiter

Amazon's mission is to be Earth's most customer-centric company and to get there, customer obsessed, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Full Life Cycle Recruiter (FLC) to play a critical role in our hiring ecosystem with a primary focus on recruiting and closing for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Full Life Cycle Recruiter (FLCR), you build business acumen, develop productive partnerships, and cultivate skills to influence through data. You serve as the sourcing and closing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success. Key job responsibilities• Recruit passive candidates through proactive market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Utilize industry trends, competitor activities, and market conditions to develop innovative sourcing methods and scalable candidate pipelines, complemented by proven strategies to consistently identify, attract, and close top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Use best in class candidate engagement techniques to build rapport and develop sophisticated closing strategies that seek for role fit and success in the role.• Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Set accurate expectations on compensation and leveling, effectively negotiate offers and ensure smooth onboarding. • Actively participate in interview loop construction and interviewer calibration to ensure all interviews are well aligned with the role and job requirements.• Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS• 3+ years of corporate and or search firm progressive technical recruiting including full life cycle recruiting experience• 3+ years closing candidates and negotiating offers • 3+ years managing and prioritizing multiple searches, projects, and client relationships ...

Applied Scientist , FinTech - Finance Intelligence

Are you passionate about solving complex problems using Artificial Intelligence? Do you enjoy finding patterns and pushing the boundaries of current possibilities? Are you interested in building high-performance, globally scalable systems that support Amazon's growth? If so, Amazon Finance Technology (FinTech) is the perfect place for you!At Fintech Fintelligence, our mission is to build AI and GenAI solutions for Amazon's Finance and Global Business Services, enhancing productivity, accelerating decision-making and automating workflows that depend on specialized human intelligence and heuristics. Our focus is on rapid execution, advanced scaling, improved auditability and delivering an exceptional customer experience. We develop thriving AI platforms that require expertise in traditional and generative ML techniques, computer science fundamentals, statistical methods and coding skills. Continuously innovating, we add new services to address real-world problems through research and innovation, building state-of-the-art services using the latest deep learning techniques and highly scalable distributed systems that are both accurate and fast.Key job responsibilitiesWe are looking for a hands-on researcher, who wants to derive, implement and test the next generation of Generative AI algorithms (including Diffusion Models, auto-regressors, VAEs or other generative models). The research we do is innovative, multidisciplinary and far-reaching. We aim to define, deploy and publish cutting edge research. In order to achieve our vision, we think big and tackle technology problems that are cutting edge. Where technology does not exist, we will build it. Where it exists we will need to modify it to make it work at Amazon scale. We need members who are passionate and willing to learn.* Derive novel ML or Computer Vision or LLMs and NLP algorithms. Demonstrate thorough technical knowledge on feature engineering of massive datasets, effective exploratory data analysis and model building using industry standard time Series Forecasting techniques and formulate ensemble model.* Work with very large datasets. Proficiency in both Supervised(Linear/Logistic Regression) and UnSupervised algorithms(k means clustering, Principle Component Analysis, Market Basket analysis).* Work closely with software engineering teams and Product Managers to deploy your innovations. Understand the business reality behind large sets of data and develop meaningful solutions comprising of analytics as well as marketing management.* Design and develop scalable ML solutions. Exposure at implementing and operating stable, scalable data flow solutions from production systems into end-user facing applications/reports. These solutions will be fault tolerant, self-healing and adaptive.* Publish your work at major conferences/journals. Detail-oriented and must have an aptitude for solving unstructured problems. You should work in a self-directed environment, own tasks and drive them to completion.* Mentor team members in the use of your Generative AI and LLMs.. Excellent business and communication skills to be able to work with business owners to develop and define key business questions and to build data sets that answer those questionsA day in the lifeIn a typical day as a applied scientist at Amazon FinTech, you'll begin by delving into massive datasets, applying your technical expertise in feature engineering and exploratory data analysis to uncover valuable insights. You'll utilize both supervised and unsupervised machine learning algorithms, such as linear regression and k-means clustering, to build predictive models and solve complex optimization problems like inventory and network optimization. Collaboration with business, engineering and partner teams is essential, as you'll translate data-driven findings into actionable insights that align with strategic goals. Throughout the day, you'll innovate by adapting new modeling techniques, ensuring data flow solutions are stable, scalable and fault-tolerant. Your strong communication skills and attention to detail will help you manage and integrate large datasets, solving unstructured problems and driving projects to completion in a fast-paced, dynamic environment.About the teamWe are a tight-knit group that shares our experiences and help each other succeed. We believe in team work. We love hard problems and like to move fast in a growing and changing environment. We use data to guide our decisions and we always push the technology and process boundaries of what is feasible on behalf of our customers. Join us and be a part of our dynamic team, driving the future of financial technology at Amazon.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience in patents or publications at top-tier peer-reviewed conferences or journals ...

Business Intelligence Engineer

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides innovative ways for customers to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.DEX's Convenience programs give customers control over their delivery day and time. Existing programs include Amazon Day (AD) and Scheduled Delivery (SD). AD lets Prime customers receive all of their orders on their preferred day of the week in as few boxes as possible. Customers can keep adding orders throughout the week to be delivered on their Amazon Day, giving customers the predictability they love. Scheduled Delivery lets customers choose the precise date and time window in which their orders should arrive. This Business Intelligence Engineer (BIE) role will chart the future of DEX's Convenience programs by developing tools and mechanisms to power insights about our customers and our program. In this role, you will be responsible for delivery performance and precision delivery metrics, deep-dives and custom analyses. You’ll set the bar for analytics, insights, experiment design and readouts and ensure that the product and technical teams are making the right decisions for our customers and long-term program success. You’ll make sure that feature launches are backed by fresh, accurate data and help product managers and engineers grow their analytic capabilities. You’ll tackle complex questions requiring longitudinal or econometric analysis. To be successful in this BIE role you must possess ruthlessly high standards for the quality of data and insights, and a natural ability and penchant to prioritize and dive deep as many layers as necessary to get to the answers you seek.Key job responsibilities - Recognize and adopt best practices for building a scalable business intelligence platform - Understand the product and technical context in order to grasp and anticipate requirements and effectively communicate findings - Own the design, development, and maintenance of ongoing performance metrics, reports, analyses, dashboards, etc. to drive key business decisions - Apply analytics and data mining techniques to solve complex problems and drive business decisions - Design and architect data pipelines and data models that integrate disparate data sources and enable scalable and efficient data processing and storage for timely and accurate downstream business reporting and analyses - Build scalable solutions / self-serve platforms that will provide data / KPIs to inform business decision making - Build various data visualizations to tell the story and let the data speak for itself - Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation - Proactively developing new metrics and studies to quantify customer behavior - Partner with stakeholders to gather requirements and integrate necessary data sources to support business analysis and reporting - Continually improve recurring reporting and analysis processes via re-architecture or automated solutionsBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Data Scientist - Bellevue

JOB DESCRIPTION - Data Scientist Title: Data Scientist Job Function: Product Role Type: Full time Location: Bellevue, WA Reporting to: Head Data Scientist Stakeholders: Project Managers/Head of Product ...

Data Scientist, Artificial General Intelligence, AGI

The Mission of Amazon's Artificial General Intelligence (AGI) team is to "Build world-class general-purpose intelligence services that benefits every Amazon business and humanity." Are you a data enthusiast? Are you a creative big thinker who is passionate about using data to direct decision making and solve complex and large-scale challenges? If so, then this position is for you! We are looking for a motivated individual with strong analytical and communication skills to join us. ...

Data Scientist, Transportation Network Planning

Data Scientist, Transportation Network Planning Job ID: 2723129 | Amazon.com Services LLC Are you interested in helping build a world-class transportation network for Amazon as we delight our customers with more 1 day promises and also meet our sustainability targets? Do you want to deliver products at scale and influence the network design of one of the most complex transportation networks in the world? ...

Director, Global Content Strategy

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ...

Language Data Scientist, Alexa International Tech

Language Data Scientist, Alexa International Tech Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive language data scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge.You will collaborate with fellow language data scientists, program managers, as well as stakeholders in science, engineering, and product teams to understand the role data plays in developing data sets and exemplars that meet customer needs. You will analyze and automate processes for collecting and annotating LLM inputs and outputs to assess data quality and measurement.You will apply state-of-the-art Generative AI techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language data scientists and scientists to design and implement principled strategies for data optimization.Key job responsibilities ...

Principal Applied Scientist, AWS Support Kumo

Job ID: 2561280 | Amazon Web Services, Inc. Job Summary AWS Support is looking for a high caliber Applied Scientist to build AI/GenAI experiences and foundations for the Cloud Optimization service portfolio (AWS Health, Well-Architected, Trusted Advisor). We are looking for a Principal Scientist to join us and lead/spearhead the AI revolution through innovative solutions inspired by customer needs. A Principal Scientist in Kumo is a hands-on contributor who: ...

Principal Scientist - AI, Kumo Intelligent Tooling

Job ID: 2790563 | Amazon Web Services, Inc. AWS Support is looking for a high caliber Applied Scientist to build AI/GenAI experiences and foundations for Kumo Intelligent Tooling — the organization that owns products and services used by 10,000+ AWS Support staff to help 40,000+ unique monthly AWS customers, and is responsible for AWS Support’s strategic initiative to transform its business and delivery model through GenAI.We are looking for a Principal Scientist to join us and spearhead the AI revolution through intelligent solutions that assist customers and Support staff to troubleshoot and resolve technical issues. You are a hands-on contributor and will apply your knowledge to propose solutions, create software prototypes, and productize prototypes into production systems using modern software development tools and methodologies. In addition, you will support and scale your solutions to meet ever-growing customer needs use cases. You have strong verbal and written communication skills, are self-driven and deliver high quality results in a fast-paced environment.You will play a pivotal role in shaping the definition, vision, design, roadmap and development of solutions from beginning to end for hard, previously unsolved problems. ...

Principal TPM, Delivery Choices

Are you interested in joining an innovative team that is at the forefront of solving complex business problems? For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine massive customer impact with retail invention, solving huge business and technical challenges along the way.Delivery Choices team provides customers with delivery products to meet their needs of consolidation, convenience, precision and sustainability.Key job responsibilities- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details- You will be responsible for delivering results despite working in an ambiguous environment- You will need a strong bias for action and be able to handle multiple priorities simultaneously- You will define strategy and build and execute road maps for the programs you own.- You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run.- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal UX Designer, Amazon Delivery Customer Experiences

Principal UX Designer, Amazon Delivery Customer Experiences Job ID: 2814237 | Amazon.com Services LLC Are you interested in helping Amazon elevate the expectations of convenience and confidence when it comes to delivery, returns, and re-commerce in shopping? Amazon Delivery’s Customer Experiences team (ADX CX) is seeking our next Principal UX Designer to join us in shaping products and services that will enable millions of customers worldwide to control when, where, and how they receive and manage purchases from Earth’s largest selection. As a diverse group of design and research professionals, this means driving innovation for our customer experiences alongside Amazon's ever-evolving delivery, returns, and re-commerce capabilities and services. We partner with multi-disciplinary teams across our organization and Amazon to ensure these innovations are easy, reliable, seamless, and delightful for customers worldwide. ...

SAP Basis Administrator Lead , Kuiper

Minimum Requirements: Minimum 8 - 10 years of SAP Basis administration experience with at least 3+ years of experience managing SAP systems on AWS. Hands-on experience with HANA, NetWeaver, Fiori, SSO using Kerberos, SAML and SLS. Hands-on experience in Solution Manager with Change Management, Configuration, Wily, Integration and Monitoring. Strong knowledge of AWS services such as EC2, S3, Cloud Watch and Cloud Formation. Bachelor's degree in Computer Science, Information Systems or equivalent work experience. Project Overview: ...