Item Identity organization is responsible for transforming seller listings into products buyers can purchase on the Amazon Marketplace. This enables a one stop product experience where buyers can find all information about the product, competing offers by sellers, and product reviews. This is a key differentiator which appeals buyers to shop on Amazon. The portfolio of services and products we own directly impacts both seller and buyer experiences on a massive scale.
As a Principal TPM with Item Identity Organization you will collaborate with a wide range of business/partner teams to establish overall program strategy. You will drive programs to enable solutions that allow business teams to expand product selection across different marketplaces on Amazon.com, and provide perfect product selection to buyers. You will also work with applied scientists to explore how machine learning (ML) and large language models (LLMs) can be leveraged to improve accuracy of listing-to-product transformations at scale, and integrate it as part of overall program roadmap.
Key job responsibilities
• You will deep dive into data, experiences and work with partner teams to understand the customer problems, pain points and root causes.
• You will be working with very large-scale systems with dependencies across orgs, understanding of those systems will be critical for success in this role.
• You will be representing verbally and in writing complex decisions, tough trade-offs, and potential solutions clearly to leaders up to 3 levels above across orgs to influence program strategy.
• You will drive execution of programs with high quality, provide sustainable solution, and manage program risks in collaboration with business stakeholders and program dependencies.
• You should thrive in an entrepreneurial environment and shouldn’t be hindered by ambiguity or multiple competing priorities.
• You will recognize when current programs are susceptible to prior technology failure patterns and actively steer teams to avoid repeating these failures.
About the team
Our services support hundreds of internal clients, and businesses that contribute to the Amazon catalog. We value inclusivity, transparency, and customer-centric solutions. We foster a culture of ownership, empowerment, and provide support system that enable leaders to drive business impact. We continuously invest in mechanisms and software systems that help us sustainably meet the business demand.
BASIC QUALIFICATIONS
• Bachelor's degree in Engineering, Computer Science or related technical field
• 7+ years of experience managing programs or products across cross functional teams, building processes and coordinating release schedules
• 10+ years of experience working directly with engineering teams on technical product development
• Excellent communication skills in written and oral English
PREFERRED QUALIFICATIONS
• Master’s Degree in Computer science/Math or related field
• Prior experience of building large-scale software systems
• Prior experience of building products involving AI/ML
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $175,200/year in our lowest geographic market up to $302,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.