Sr Technical Program Manager , GTMC - Modeling, Analytics, and Research Science

What does the future of business intelligence professionals look like? What are the tools and processes needed to evolve this space long term? What does success look like in these roles? We are the Operations Compensation Engineering, Analytics ‘N Science (OCEANS) team. We are a business intelligence team and our purpose is to use data to influence the way Amazon grows and scales our talent and compensation strategy for over a million employees worldwide. If you are looking for a role and an organization that can make large scale impact, this is the place to be. We are an interdisciplinary team that develops evidence-based products and services that power the growth and development of Amazon’s talent across all of our businesses and locations around the world. Our capabilities, include: data science, business intelligence and analytics, and data engineering.We are looking for a dynamic teammate to join our team and drive a new initiatives that seeks to establish Operational Excellence and Efficiency standards and framework for business intelligence professionals. You are an action-oriented experienced technical program manager with a track-record of driving process improvements and full-cycle program management from conception and design through implementation, measurement, and continuous improvement. You are a strong written communicator who leads doc writing and mechanism delivery. You will partner with leaders to execute on existing mechanisms and build new approaches and service-delivery implementation plans for products and services. You will drive development of new processes and tools across engineering teams. You are a master organizer, thrive in fast-paced agile working environments, enjoy finding simple and fast solutions amid complex situations, and have exacting attention to detail.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr Technical Program Manager , Sponsored products ads response prediction

Amazon Advertising operates at the intersection of eCommerce and advertising, and is investing heavily in building a world-class advertising business. We are defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products to improve both shopper and advertiser experience. With a broad mandate to experiment and innovate, we grow at an unprecedented rate with a seemingly endless range of new opportunities.Amazon Ads Response Prediction team is a highly motivated, collaborative, and fun-loving team with a strong entrepreneurial spirit and bias for action. We are seeking an experienced TPM who loves to innovate at the intersection of customer experience, deep learning, and high-scale machine-learning systems. This role will focus on driving the design and adoption of ML solutions to invent the best personalized shopping experiences on Amazon.Key job responsibilitiesWe are looking for Senior Technical Program Manager (TPM). As a Sr TPM, you will* Define and deliver program to identify Data Quality risks, drive Data Governance efforts for Sponsored Products in WW marketplaces.* Work with stakeholders including management, key departments, legal & compliance and various committees to ensure that the organization has and maintains appropriate controls on all integration points.* Own the technology roadmap for broader set of systems, Manage the lifecycle of complex initiatives. Unblocks teams and increases the speed of delivery. Negotiates resources and priorities.* Consistently bring strong, data-driven business and technical judgment to decisions. You will assess risk, drive clarity, and create the correct sense of urgency for delivery.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps ...

Sr Technical Program Manager, Amazon Robotics

Do you want to create worldwide impact in Robotics? Amazon Robotics is building high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans—at Amazon scale. Our team invents and scales AI systems for robotics in fulfillment. We invent new hardware configurations and end of arm tools. We deploy software to manage fleets of robots across the world. Our team’s mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. Our AI solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking a Technical Program Manager to help deploy our technologies, working with teams of scientists and engineers across all robotics disciplines. The ideal candidate has deployed automation systems into production environments. They think well at the system level, but can dive into the details and work with our subject matter experts. They are extremely well organized and have a proven track record of delivering multi-disciplinary products with a high degree of technical innovation. They will work both outwards with senior management and inwards with our technical development team. You thrive in a highly collaborative, creative, analytical, and fast-paced environment in solving problems in connecting the suppliers to the customers optimally.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr Technical Program Manager, AWS Generative AI & ML Servers

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Our team designs, builds and operates Amazon's fleet of Accelerated Servers using Internal Amazon design silicon or specialized purpose accelerators (EC2.TRN, INF, G, F + more instance types). We solve systemic hardware issues and we build hardware and software systems to detect and mitigate future recurrences so that our our customers can experience the highest quality of service possible!You will be responsible for program managing the design and operations of a brand new segment of servers for the AWS fleet. You will be responsible for development of individual boards, managing third party ODM's, integrating components from within and outside of amazon and integrating firmware/software stacks ontop of the hardware to produce high quality designs for our customers.As the end to end owner of a complex server fleet, our team works closely with partners to root cause failures and drive changes back into our current & future designs. Nothing is complete without closed loop corrective actions which drive changes back into our development processes and behavior specifications.As a member of the AWS Hardware Engineering organization, you will apply your technical experience and work with other subject matter experts in core component development, compute server development, networking development, custom hypervisor/virtualization development and other teams. Key job responsibilitiesAs a member of the Accelerated Server Hardware Engineering team you will own the development and operations of either new development accelerated servers or servers in our fleet of AI/ML products.You will work closely with our customers to understand their technical needs and business goals and partner with development engineers within the org to architect the solutions that we will deploy at scale.To deliver your products you will work with an interdisciplinary team of hardware design, silicon design, component, firmware, test, qualification, and integration engineers.A day in the lifeYour day to day responsibilities will include interfacing with our internal and external customers to understand project requirements and facilitate system development ontop of your server design. You will be responsible for learning operational challenges to our existing fleet with the goal of improving the current customer experience as well as developing improved systems for future designs. You will work directly with vendors and ODM/JDM design teams to develop and manufacture your product at scale. About the teamThe Hardware Engineering AI / ML development team is a group of engineers and technical program managers directly responsible for launching hardware in the fleet. Located out of Seattle, Cupertino and Austin we work on programs with global development teams (both internal and external to Amazon). Our servers are located in datacenters globally. The members of our team have a diverse set of technical backgrounds but all share a common trait of Bias for Action and strong Ownership. We enjoy applying a startup model of delivering fully functional solutions for our customers.*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Ability to apply critical thinking in complex situations; experience working in cross functional groups including mechanical Engineering, test, reliability, failure analysis ...

Sr Technical Program Manager, Prime Air

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is seeking an experienced Senior Technical Program Manager on our Product, Program and Tech organization. In this role, you will be responsible for program managing the product and engineering roadmap of customer facing features of drone deliveries.You will work closely with Program Managers, Technical Program Managers, Engineering Leaders (up to and including Vice Presidents), Product Managers, and engineers to deliver on our engineering objectives. Your role is the key leader of our engineering teams, working closely with technical and non-technical leaders across Amazon to develop and execute on our plan.Export Control LicenseThis position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.Key job responsibilities- Define and drive the strategic roadmap, aligning with business objectives and technical requirements.- Manage the end-to-end program lifecycle, including planning, scheduling, risk management, and stakeholder communication.- Collaborate closely with engineering teams, product managers, and stakeholders to gather requirements, prioritize initiatives, and ensure successful program execution.- Identify and mitigate risks, dependencies, and bottlenecks; escalate issues and drive resolution as needed.- Develop detailed project plans, track progress against milestones, and provide regular status updates to leadership and cross-functional teams.- Facilitate decision-making processes, driving alignment and consensus across various teams and stakeholders.- Continuously improve processes, tools, and methodologies to enhance program delivery efficiency and quality.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr Technical Program Manager, Prime Air

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are excited for what’s to come. If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. ...

Sr Technical Program Manager, Profit Intelligence

Are you a hands-on technical leader who can make a huge impact on a dynamic, fast moving business? Are you equally comfortable digging into business and financial requirements as you are drilling into architecture and design with development teams? Does the idea of helping manage Amazon’s growing financial products by building technical solutions at scale sound interesting? Then this is the position for you.Amazon is seeking an experienced Sr TPM to join the Profit Intelligence team, leading the vision and delivery of internal-facing products serving 10,000+ worldwide Consumer Business users. Our team owns accurate, timely and granular profitability data for the worldwide Consumer business. Our products serve as a critical input to business performance reporting as well as automated systems that make profitability decisions at scale. Given the importance, we must be able to scale as the business expands providing self-service analytical and diagnostic capabilities while guaranteeing data quality with meaningful accuracy measures. Therefore we are building a new suite of feature-rich products ranging from proactive insights, reactive analytics, simulations and anomaly detection.Key job responsibilitiesThis role requires working closely with businesses across Amazon, the product management team, and key software development teams across the company to define strategy and requirements, and then lead projects through operations design and delivery. This position involves regular communication with senior management on status, risks and product strategy. Excellent listening, writing skills and strong technical competency are essential. The ideal candidate has thrived and succeeded in delivering broadly adopted technology products/services in a very high growth environment where priorities shift quickly. They are a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence. Qualified candidates have experience defining projects and features, collecting requirements, writing detailed functional and test specifications, coordinating large cross functional projects and schedules, and delivering complex projects with accurate results at high scale.From a business and technical perspective, this TPM will:- Have a strong track record of shaping business strategy for technical products or services- Understand how to design scalable software- Be conversant with internet technologies- Communicate effectively with both business and technical partners- Have an entrepreneurial spirit- Professional traits which are not unique to this position, but necessary for Amazon leaders:- Exhibits excellent judgment- Has relentlessly high standards (is never satisfied with the status quo)- Is able to dive deep and is never out of touch with the details of the business- Delivers innovative solutions- Has passion and convictions and the innate ability to earn trust of others- Strong results orientation- Thinks bigBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr TPM - Mechanical Systems, DCE - Mechanical Solutions, DCE - Mechanical Solutions

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesBuild strategic plans for new Mechanical Solutions and methods to reach maturity for global deployment.Plan for global and regional nuances, test and validate, create deployment schedules, and similar production readiness actionsLead the development, deployment, and sustainment of Mechanical Systems for our next generation data center in a highly cross-functional environment, which includes internal customers, hardware, and software development teams.Provide program management leadership in the application of new technologies and/or retro-fit type work to enable large scale hardware deployments in a continuous effort to deliver a world-class customer experience.Drive teams inside and outside the organization to deliver complex cross-functional programs with high impact to the organization.A day in the lifeOur TPMs work closely with key partners to innovate, create, manage, and deliver holistic programs, and ensure products are fully production ready at launch. “Production ready at launch” addresses requirements for a product to be viable for global deployment: approved financials, technical specifications and designs, supplier sourcing and qualification, testing, operations training, and similar requirements. We build and execute the plan that addresses requirements in these areas, resulting in a product or solution that is production ready for global deployment.About the teamThe Mechanical Solutions team provides engineering expertise and design support for mechanical equipment in data centers globally. This includes support for new products and design features that address the mechanical cooling systems included in data center deployments. We own and support mechanical products throughout their lifecycle. Our scope also includes emergent global scale remediation strategic efforts that impact Data Center capacity or availability and introducing and driving business improvement initiatives increasing visibility and enabling data driven decision making.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr UX Designer, Advertising User Experience

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create innovative tools?The Advertising User Experience team is looking for a a thoughtful and passionate Sr. UX Designer who sees technology as a way to re-imagine advertising experiences. We are a diverse team, building cutting edge tools and systems to simplify and optimize advertising as well as opportunities to measure, control, and innovate experiences of consumers with advertising. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.As a Sr. UX Designer you’ll own the definition and design of how advertisers build, manage, and scale their business with Amazon Ads. You will be involved in all aspects of product development, from first brainstorming sessions to working with product management, user research, engineering, and company leaders and will tackle some of our most difficult advertising challenges. You will work in a fast paced and innovative industry, where ideas evolve and concepts turn into real solutions quickly. As a responsive and trust-building leader of the space, you must be able to handle ambiguity, program complexity and changes in emerging technologies and ensure design-led design programs drive change.Key job responsibilities- Collaborate and work closely with product management, engineering, sales, and research from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing, as well as establish best practices for interaction models and user interface designs throughout the team.- Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization through excellent communication, presentation, interpersonal and analytical skills.- Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions. BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Excellent communication, presentation, interpersonal and analytical skills ...

Sr UX Designer, Core Shopping, Amazon Devices

The Amazon Devices Customer Insights & UX design team seeks a thoughtful, creative, and passionate Sr. UX Designer to be a part of our team as we define how Amazon Devices customers discover, learn about, purchase, and get the most value out of their devices. We are a global organization building platforms and programs to support the sale of and engagement with Amazon Devices including Alexa and Amazon Echo products, Kindle E-readers, Fire TV and streaming media products, Fire Tablets, Home Security and Smart Home products, and more. Join our team to help us define, design, and build next-generation shopping experiences for our customers. You'll be part of a multi-disciplinary team of designers, researchers, and technologists that can envision, create, and execute ideas from start to end.As Sr. UX Designer, you will own online shopping and brand-building inspirational and educational experiences for Amazon Devices, defining and designing interfaces across platforms (desktop, tablet, mobile) and channels (amazon.com, internal tooling) that scale. You will tackle our most difficult customer problems as they discover, evaluate, and purchase Amazon Devices and work with a high degree of ambiguity, designing best-in-class consumer experiences (user interface designs, interaction models, prototypes, etc.) in a fast-paced, startup-like environment. You will influence strategy and work closely with product management, engineering, marketing, creative direction, brand strategy, research, and company leaders to successfully go from early-stage concepts to launch, and support new Amazon Device launches as innovative technology is released to the public. You will act as a “bar raiser” for the work deployed from the User Experience team to external and internal customers and create mechanisms, frameworks, and design systems to maintain a high bar across the User Experience team. You will be an Amazon Devices “ambassador,” driving cross-organizational collaboration and sharing, and evangelize the UX work the team is doing to drive best practices throughout the company.You must be responsive, flexible, and able to deal with ambiguity, stakeholder complexity, and the fluidity of emerging technologies within an open and collaborative peer environment. You will visualize experiences in the abstract and drive that vision into solid design deliverables that achieve the customer goals and business requirements.Key job responsibilities• Collaborate and work cross-functionally with design, research, product, creative, brand, and engineering teams from design concept to design solution, setting UX guidelines, creating assets, and aiding in bug fixes to ensure bar-raising quality all the way to market.• Create the vision for developing, communicating, and implementing the user experience and follow through with the processes and tactics to fulfill the vision.• Oversee close coordination with product managers to develop a shared vision and lead the process to define the experience and design to deliver on the product’s objectives.• Use data (metric tests, usability studies, usage data) to identify opportunities and inform decisions.• Create pattern libraries, templates, and tools for a variety of users on our platform.• Identify and utilize common patterns for mobile, desktop, and e-commerce platforms.• Consider how emerging technologies can unlock new customer experiences and scale business operations.• Consider the internal tooling required to support front-end customer experiences.• Inspire, mentor, and lead a variety of designers on the User Experience team.• Work strategically with executives and team members across the organization.• Develop and nurture relationships across the team, Amazon, and disciplines to promote collaboration and efficiency on Amazon projects.About the teamWe are a global organization spanning market research, UX research, and UX design that leads the strategic direction, design strategy, innovation, and customer experience for the Devices shopping experience on Amazon.com and automation & scaling tools. We execute market & UX research that informs Device hardware, software, marketing strategies, and shopping customer experience. We design platforms and programs to support device sales and engagement in e-commerce across shopping platforms, and execute ideas from start to end. We strongly believe in a collaborative team culture and encourage cross-team partnership and bonding to drive innovation and maintain a safe and inclusive community.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience in delivering design solutions for projects of large scope and complexity ...

Sr UX Researcher, Special Projects

As a Sr UX Researcher, you will design, execute, and analyze user experiments to guide the development of Amazon FinTech products from a research prototype to launch. This role is on the FinTech UX Design and Research team with the impact, autonomy, flexibility, and speed of innovation of a high-growth startup, powered by the resources of Amazon. The Sr. UX Researcher will have a passion for improving the customer experience and driving high-visibility programs that will impact product designs used by millions of people. We are looking for deep thinkers, innovators and technical entrepreneurial leaders to join our design org as we embark on building the next big idea!Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship all while having fun. Our senior members enjoy one-on-one mentoring and thorough, but kind, design reviews. Key job responsibilities• Own all aspects of the user research (study design, recruiting, moderation, analysis, reporting, communicating, budgeting research), making autonomous decisions to evaluate which user research methodology approaches work, and which don’t.• Design and conduct a wide spectrum of experiments from quick informal lab evaluations with internal participants, to formal external user studies with detailed usage & behavioral analysis.• Create long-term research roadmaps and opportunity frameworks that align to and inform product strategy and goals.• Collaborate with UX designers, product managers, and engineering to evaluate prototypes, functional mockups, usability testing, A/B testing, etc.• Become a domain expert through daily use of prototypes, competitive, and complementary products to develop a deep product intuition to guide your research.• Communicate the results of your research and the impact on product design, go-live, and future user research.BASIC QUALIFICATIONS• 5+ years of hands-on experience as a user researcher or similar role.• Experience conducting UX research (study design, execution, data analysis, and devising customer insights/recommendations) with varied research methodologies and the proven ability to execute the right methodology to get the needed result. Experience with both physical device and mobile app UX.• 3+ years experience working within an entrepreneurial and iterative design process, with the skill to leverage early results to influence product design, knowing the balance between certainty of methodology and speed of execution.• A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data.• 3+ years’ experience working alongside a product development cycle, and building relationships between business, UX, technology, and research teams• Excellent communication, interpersonal, and analytical skills including the ability to present insights clearly and persuasively to colleagues, partners and stakeholders• Bachelor's Degree in a related field.• Open to staffing this role in Seattle or NYC. ...

Sr Worldwide Specialist - GenAI, Bedrock GTM

Do you want to help define the future of Go to Market (GTM) for Amazon Bedrock? In this role, you will be responsible for defining, building, and deploying targeted strategies to accelerate customer adoption of Amazon Bedrock and AI services across industry verticals. You will engage with product managers to influence product direction and help our customers tap into new markets by utilizing Amazon Bedrock along with other AWS Services. Amazon Bedrock hosts a number of foundation models, you will be working directly with the model providers around developing joint-GTM plans, joint-customer engagements, external/internal evangelism, and developing demos and proof-of-concepts using Amazon Bedrock.Key job responsibilitiesYou will have the opportunity to define go-to-market (GTM) strategy for Amazon Bedrock and AI Services and lead cross-functional initiatives to expand existing markets, develop scalable programs to drive adoption, and identify new opportunities. This involves activities including market sizing, working with your counterparts from across the globe to build an opportunity pipeline, working with customers to understand technical requirements for proof-of-concepts, creating content to train the field teams, driving industry thought-leadership, working with product teams to define new features, and identifying partners.As the ideal candidate, you possess a business and technology background that enables you to lead and drive engagements with customers from various segments, from startups to multinational enterprises. You have domain expertise in AI, Generative AI and key ML powered use cases. You have the technical depth to articulate the benefits of Amazon Bedrock, and other GenAI / AI related services and solutions to data scientists, and C-Level executives. In addition, you have a good understanding of the GenAI market trends, ecosystem, opportunities, and are passionate about market development and evangelism. You will need to be adept at interacting, communicating, and partnering with teams within AWS (product, solutions architecture, sales, marketing, and professional services) and externally with customers and model providers.You will drive the development of the GTM plan for building and scaling adoption of Amazon Bedrock and AI Services, interact with customers directly to understand their business problems, and work with and model providers and our solutions architects to help them define and implement scalable GenAI solutions to solve them. You will also work closely with account teams and product teams to unblock and drive production implementations.A day in the lifeYou will need to be adept at interacting, communicating and partnering with other teams within AWS such as services teams, field solutions architecture, sales, marketing, as well as representing your team to executive management. You should be passionate about helping companies/partners understand best practices for operating on AWS. You will also look for patterns and trends that can be broadly applied across an industry segment or a set of customers that can help accelerate innovation.This is an opportunity to be at the forefront of technological transformations, as a key leader.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS• 6+ years of developing, negotiating and executing business agreements experience• 5+ years of AI/ML experience • 5+ years experience building out GTM Strategies ...

Sr Worldwide Specialist Solutions Architect - GenAI, Amazon SageMaker

Are you passionate about Artificial Intelligence, Machine Learning and Deep Learning? Are you passionate about helping customers build solutions leveraging the state-of-the-art AI/ML/DL tools on Amazon Web Service (AWS)? Come join us!At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.Within AWS, we’re focused on bringing that knowledge and capability to customers through three layers of the AI stack: 1) Frameworks and Infrastructure with tools like Apache MxNet and TensorFlow, 2) Machine Learning Platforms such as Amazon SageMaker for data scientists, and, 3) API-driven Services like Amazon Lex, Amazon Polly, Amazon Transcribe, Amazon Comprehend, and Amazon Rekognition to quickly add intelligence to applications with a simple API call.AWS is looking for a GenAI/ML Solutions Architect (GenAI/ML SA), who will be the Subject Matter Expert (SME) for helping customers worldwide design solutions that leverage our ML services. This role will specifically specialize in using state-of-the-art techniques to pre-train and fine-tune foundation models. As part of the team, you will work closely with customers to enable large-scale use cases, design ML pipelines, and drive the adoption of AWS for the AI/ML platforms. You will interact with other SAs in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers to fully leverage AI/ML on AWS. Additionally, as the voice of the customer, you will work closely with the service teams, and submit product feature requests to drive the platform forward.You must have deep technical experience working with technologies related to artificial intelligence, specifically in advanced generative AI technologies. A strong mathematics and statistics background is preferred in addition to experience fine-tuning foundation models. You will be familiar with the ecosystem of software vendors in the AI/ML space, and will leverage this knowledge to help AWS customers in their selection process.If you are a qualified and accepted candidate, you may work out of any of the following cities: Seattle, San Francisco, Silicon Valley, New York, Arlington. Travel up to 50% across the AMERICAs may be possible.Key job responsibilities Thought Leadership – Evangelize AWS ML services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment worldwide for Amazon SageMaker. Act as a technical liaison between customers and the AWS SageMaker services teams to provide customer driven product improvement feedback. Develop and support an AWS internal community of ML related subject matter experts worldwide.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Sr. Risk Manager, Cross Border Compliance

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Sr. Risk Manager (SRM) supports ongoing projects and improvement of systems supporting the Cross Border Compliance team. You will influence behavior, plan projects, and work cross-functionally with legal and business stakeholders globally, to operationalize and implement regulatory requirements.The SRM will ensure compliance with all corporate compliance program expectations and applicable federal and state law. You will conduct risk assessments related to existing processes and new product assortment. You will also recommend appropriate risk mitigation measures to corporate compliance, including process change and training considerations.Key job responsibilitiesThe Sr. Risk Manager (SRM) will act as RISC Single Threaded Leader (STL) for cross-border classification workflows across multiple programs within TSE, building processes, mental models, tenets, RACIs, to support the adoption of cross border classification at scale. They will act as the coordinator between Ops, compliance and safety programs, CPP, CoSS, and WW legal teams to define new classification workflows aimed at reducing our cost to serve while increasing controls coverage and quality WW. Specifically, the SRM will focus on: (a) building a governance mechanism as we launch multi-regional controls, which will define approval processes (e.g., when, how, and which legal teams required approval when launching cross-functional classification), guardrails to modify/maintain classification (e.g., when to decouple classes based on regulatory changes), and classification quality requirements (e.g., precision/recall minimum thresholds); (b) leading the redesign of classification workflows, piloting scalable class re-usability across functions (e.g., class re-usability e-mobility safety control) at the moment of launch, coordinating program requirement with CPP/CoSS as we develop and scale global taxonomies, and integrating TSE program agnostic workflows and downstream activities (e.g., reducing manual classification inflows); and (c) drive holistic class management, developing processes to take corrective actions WW vs. at an ASIN-class-program-store level done today, aimed at improving how we maintain control WW. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Sr. 3D Artist , Device Brand Studio

The Amazon Device Brand Studio (DBS) is seeking a senior 3D artist to raise the bar on CGI renders by building efficient workflows, creative standards, tools, and best practices at both an artistic and technical level within our 3D pipeline to scale the approach across content types and locales. This position is responsible for art-directing and delivering photo-realistic device renders, as well as supporting CGI systems, workflows for Al-generated imagery, and lifestyle renders that scale in volume and quality. 3D device and lifestyle renderings play a critical role in every Amazon device launch. These are typically the first device images customers see when visiting our homepage and detail pages. They inspire and empower customers to purchase devices with confidence. The senior 3D artist works closely with creative directors, program managers, and product leads across the entire devices and services organization to ensure our customers receive the best 3D product experience possible across all marketing channels.Key job responsibilities• Creation of high-fidelity 3D Amazon device renders and environments• Mastery of 3D materials, lighting and rendering• Provide inspiration and guidance to the 3D artists• Drive groundbreaking improvements to how AI is used to bring products to life• Impeccable sense of production scale for CGI workflows• Have a high degree of attention to detail when managing multiple projects, variations, and feedback from project owners• Work with producers and designers on design for concepts and execution• Adhere to Amazon and Amazon device brand attributes and style guidesAbout the teamThe Device Render Team is made up of highly talented CGI artists that understand Amazon customers and how to deliver high quality, photo-realistic device renders at scale.We respect each other and support each other through every aspect of the CGI process. We develop clear source files, documentation and processes, so every artist on the team can easily work within our project pipeline, at any time.We lean on each other for great ideas and inspiration and push each other to learn more and explore new CGI territories for AI and other cutting-edge technologies.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience art directing motion designers, illustrators, writers and content creators- Experience partnering with technical partners for design implementation ...

Sr. AI Security Engineer, AppSec AI

Come join Earth's most customer-centric company! Amazon is looking for an AI Security Engineer with strong insight and passion for security to ensure our AI applications are designed and built to the highest standards. Your mission is to secure the AI experiences of hundreds of millions of our customers. You bring AI security talent and expertise to a fast-paced environment where you will be relied upon to partner with our talented software development teams in building secure AI applications.As a Senior AI Security Engineer, you will work with software development teams to ensure the security of AI applications. You will review code for security issues, build frameworks to help developers create more secure software, and adjust designs to improve protection. You will also perform security research, analyze bug reports, conduct risk assessments, develop automation, maintain documentation, and create tools that reduce security risks. Your work drives secure, reliable AI applications for Amazon's customers.Key job responsibilities* You will create, update, and maintain threat models for a wide variety of software projects. * You will perform manual and automated code review, primarily in Java, Python, and JavaScript* You will develop AI security automation tools. * You will perform AI security training and outreach for internal development teams. * You will provide AI security architecture and design guidance. * You will independently solve AI security problems that require novel methods or approaches. * You will influence your team's and partners' process, priorities, and choices to improve outcomes.About the teamAbout the teamThe AppSec AI team is tasked with empowering the business to create secure, trustworthy AI applications that our customers find delightful to use. We engage closely with the business from the outset of the development process to ensure that security considerations are integrated early and consistently. This collaborative approach positions us as partners with the business, minimizing the need for security trade-offs. Our close work with product teams allows us to participate in deep technical discussions and decisions. We prioritize obtaining the right training and career growth opportunities, enabling us to Dive Deep and Earn Trust with our development teams.About Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Knowledge of GenAI systems and associated security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security.- Bachelor's degree in computer science or equivalent, plus 5+ years of security engineering experience. ...

Sr. Analyst, Customer Success, AWS Monetization, Customer Success

As Senior Analyst, the analyst should troubleshoot customer issues related to AWS Billing and Cost management services and tools that might lead to widespread customer impact or financial risk. It requires to support three main work streams: KTLO, improving product/customer experience, and automation/process optimization.The KTLO work stream comprises serving as subject matter expertise by conducting in-depth root cause analysis and troubleshooting for AWS Insights and Optimization (AIO) (Cost Explorer, Cost and Usage Report, Budgets, Cost Anomaly Detection, etc.) and Billing Procurement Experience (BPE) (Cost Allocation Tags, Cost Categories, Billing Conductor, etc.) products related customer issues. This includes triaging and resolving customer issues, driving customer escalations to resolution by helping the customers transition to automation, leading escalation and event management (E2M), Large-scale events, onboard ticketing queues and leverage backend processes for effective resolutions on data/functional issues and save engineering teams time to focus on building/maintaining the tools.In addition, help the product/service teams by providing feature proposals (2 Pagers/1 Pagers) and recommendations for improving the product experience and capability based on customer tickets and multiple feedback streams and contribute to product roadmaps by creating Product Feature Requests (PFRs) or by adding Customer Influences (CIs) to existing PFRs. More specifically, collaborate with Product Managers on defining use cases, engaging stakeholders for approvals, writing Business Requirement Documents (BRD), Press Release/Frequently Asked Questions (PRFAQ). Analyst should Influence technical roadmaps (OP1s) by providing data driven metrics (tickets, PFRs with CIs), highlight the customer issue based on the product experience or functional capability. It also requires them to connect with PM/SDM on a monthly/quarterly cadence focused to discuss the historic trends on customer issues and product experiences, brainstorm and align on improvements. They should have the expertise to test and train/educate customer service teams to support for AIO and BPE product feature launches.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10017Key job responsibilitiesResponsibilities:• Partner with cross-functional teams in identifying business needs, develop innovative solutions, and drive strategic initiatives that have a broader impact across the organization.• Ensure alignment and drive enterprise-wide initiatives that align with organizational goals and strategies.• Serve as a strategic partner and trusted advisor to executive leadership, influencing decision-making at the highest levels of the organization.• Possess exceptional communication and presentation skills to effectively convey complex information and influence stakeholders across AWS.• Lead cross-functional program management, perform advanced analysis and solve complex issues to influence decision-making at the executive level.• Require expertise to understand end-to-end knowledge of products, systems and processes. • Ability to propose/implement long-term scalable solutions and in the interim deliver short-term solutions.• Provide requirements to product and engineering teams based on customer friction points to improve the product/customer experience.• Analyze the risks or impact and identify the changes that may be introduced by the launch/change, proactively seek feedback from customers in evaluating the desired customer experience and test the new features to ensure customer success. • Ability to work with limited guidance and mentor individual contributors within the larger organization.• Be a strong communicator with an ability to deliver effective narratives.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

Sr. Applied Scientist - Computer Vision, Amazon Robotics

Do you want to create the greatest-possible worldwide impact in Robotics? Amazon has the world's most exciting treasure trove of robotics challenges. At Amazon Robotics we build high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans—at Amazon scale. Amazon Robotics invents and scales AI systems for robotics in fulfillment. Our mission is to enable robots to interact safely, efficiently, and fluently high density real-world fulfillment centers. Our AI solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We hire and develop collaborative subject matter experts in AI with a focus on computer vision, deep learning, semi-supervised and unsupervised learning. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, large scale generative models, closed-loop control, robotic grasping and manipulation—all of which have high-value impact for our current and future fulfillment networks.We are seeking enthusiastic, hands-on, seasoned Senior Applied Scientists who will be deep in code and algorithms; who are technically strong in building scalable vision systems across item understanding, pose estimation, class imbalanced classifiers, identification and segmentation. As a Senior Applied Scientist, you will contribute to the research and development of advanced robotic systems; your work along with other top-notch scientists and engineers will deliver the world's most scalable and robust robotic systems. You will drive ideas to products using paradigms such as deep learning, semi supervised learning and active learning.As a Senior Applied Scientist, you will also help guide and mentor our team of applied scientists and engineers. You will take on challenging customer problems, distill customer requirements, and then deliver solutions that either leverage existing academic and industrial research or utilize your own out-of-the-box but pragmatic thinking. In addition to coming up with novel solutions and prototypes, you will directly contribute to implementation while you lead. A successful candidate has excellent technical depth, scientific vision, project management skills, great communication skills, and a drive to achieve results in a collaborative team environment.You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables AI and robotics to significantly impact the lives of millions of consumers.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 6+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- Demonstrated expertise in computer vision and machine learning techniques for robotics systems. ...

Sr. Applied Scientist - LLMs and NLP, Retail Pricing Science

As a Senior Applied Scientist specializing in Large Language Models (LLMs) and Natural Language Processing (NLP) in the Product Intelligence team, you will lead the development of machine learning solutions. Your work will leverage the latest LLMs and multimodal models to enhance product graphs, measure entity similarity, perform entity linking, and attribute normalization, and apply advanced reasoning methods for a deeper understanding of products. You will also lead research projects to tackle unsolved problems, mentor interns, and author academic papers to summarize your findings for external publication. This high-impact role is critical to our core business, influencing the reliability of information for billions of products on Amazon's platform, and impacting the shopping journey for hundreds of millions of customers. The systems you build will be used to monitor Amazon's entire product selection to ensure their quality, the availability of accurate price distributions, and more.We seek an experienced scientist with deep knowledge of LLMs and NLP, and a good understanding of traditional machine learning and quantitative methods. The role will also require cross-functional collaboration skills, and staying up to date with the latest advancements in Generative AI.Key job responsibilities- Implement and deploy systems that leverage LLMs and other techniques to address some of hardest problems in the pricing space.- Set scientific standards and see the big picture to influence Amazon's long-term vision for retail pricing science.- Work cross-functionally with various teams to align machine learning initiatives with business goals and execute them successfully.- Lead research projects and participate in the publication of external academic papers at top conferences and journals.About the teamRetail pricing science is a centralized diverse team of STEM scientists that develop statistical, ML, RL, optimization and economic models that drive pricing for products sold by Amazon worldwide, as well as monitoring of prices and experimentations in pricing. The team has a dual focus on competitiveness and long term financial optimality.BASIC QUALIFICATIONS- PhD, or Master's degree and 10+ years of applied research experience- 4+ years of applied research experience- 4+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Sr. Applied Scientist (NLP/LLM), International Seller Growth

Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the e-commerce space? If so, Amazon's International Seller Services team has an exciting opportunity for you as an Applied Scientist.At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Our International Seller Services team plays a pivotal role in expanding the reach of our marketplace to sellers worldwide, ensuring customers have access to a vast selection of products. As an Applied Scientist, you will join a talented and collaborative team that is dedicated to driving innovation and delivering exceptional experiences for our customers and sellers. You will be part of a global team that is focused on acquiring new merchants from around the world to sell on Amazon’s global marketplaces around the world. The position is based in Seattle but will interact with global leaders and teams in Europe, Japan, China, Australia, and other regions. Join us at the Central Science Team of Amazon's International Seller Services and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce.Please visit https://www.amazon.science for more information Key job responsibilities- Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the international seller services domain.- Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions.- Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces.- Continuously explore and evaluate state-of-the-art NLP techniques and methodologies to improve the accuracy and efficiency of language-related systems.- Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact.BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) ...