Machine Learning Engineer, Amazon General Intelligence (AGI)

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Software Development Engineer(SDE)/Machine Learning Engineer(MLE) to play pivotal role in the development of industry-leading multi-modal and multi-lingual Large Language Models (LLM). As our SDE/MLE superstar, you'll have the power to lead the charge in developing mind-blowing algorithms and modeling techniques that will push the boundaries of large model training using cutting-edge hardware like GPUs and AWS Trainium. Your groundbreaking work will directly impact our customers' lives through game-changing products and services powered by your Generative AI breakthroughs!Get ready to dive into Amazon's vast and diverse data sources and harness the immense power of our large-scale computing resources to turbocharge the development of multi-modal Large Language Models (LLMs) and other awe-inspiring Generative Artificial Intelligence (Gen AI) applications. Your expertise and insights will be invaluable in defining data strategies, enrichment processes, model optimizations, and evaluation methods that will set new standards in the industry!So, if you're passionate about pushing the limits of AI, thrive in a fast-paced and innovative environment, and are ready to make a lasting impact on the world, this is your chance! Join us on this exhilarating adventure and let's revolutionize AGI together! #MLEKey job responsibilities* Ability to quickly learn cutting-edge technologies and algorithms in the field of Generative AI to participate in our journey to build the best LLMs.* Responsible for the development and maintenance of key platforms needed for developing, evaluating and deploying LLM for real-world applications.* Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.* Work closely with Applied scientists to process massive data, scale machine learning models while optimizing.A day in the lifeAs a SDE/MLE with the AGI team, you will be responsible for leading the development of novel algorithms and modeling techniques to advance the state of the art of large model training using hardware like NVDIA GPUs. Your work will directly impact our customers in the form of products and services that make use of Generative AI innovations. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multi-modal Large Language Models (LLMs) and other Generative Artificial Intelligence (Gen AI) applications. As a key player in our team, you'll have a significant influence on our overall strategy, shaping the future direction of AGI at Amazon. You'll be the driving force behind our system architecture and the champion of best practices that will ensure an unparalleled infrastructure of the highest quality. Work in an Agile/Scrum environment to move fast and deliver high quality software.About the teamJoin our AGI team and work at the forefront of AI. Collaborate with top minds pushing boundaries in deep learning, reinforcement learning, and more. Gain valuable experience and accelerate your career growth. This is a unique opportunity to create history and shape the future of artificial intelligence.Mission of the team: We leverage our hyper-scalable, general-purpose large model training and inference systems to develop and deploy cutting-edge sensory AI foundational models that revolutionize machine perception, interpretation and interaction, with humans and with the physical world.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Machine Learning Engineer, Sponsored Products and Brands

Want to build business and ML systems that impact hundreds of millions of customers Worldwide?We are looking for outstanding Machine Learning Engineers to join the Kaizen team within Sponsored Products and Brands (SPB). Kaizen team is responsible for growing Amazon Ads business in growing and emerging regions (Asia Pacific, LATAM and EMEA) by defining new regional experiences for shoppers and advertisers based on local context. We own end to end business for SPB and looking for like-minded people who can run with same ownership. As a member of our Agile team you will have the opportunity to drive a key business area in Amazon Ads.Your team will own the business, technology, and operations, giving you the responsibility and authority to ensure success. You will be involved in every aspect of the process - from idea generation, business analysis and technical design through to software development across a variety of technologies. Your systems will meet remarkably high standards of performance and reliability, and will operate at massive scale, 24x7.The position offers exceptional opportunities for every candidate to grow their technical and non-technical skills. If you are selected, you have the opportunity to really make a difference to our business by inventing, enhancing and building world class systems, delivering results, working on exciting and challenging projects for our growing businesses. Key job responsibilities• Drive the direction of our technical solutions, and work on many different technologies such as deep learning, AWS, Auto ML, real-time ML serving systems.• Design, develop, and production software to support scalable offline machine-learning pipelines and online serving components.• Work closely with applied scientists to optimize the performance of machine-learning models, improve the team’s machine learning productivity, and advance the technical foundation to empower our science innovation. What you create is also what you own.• Run A/B experiments based on independent data analysis BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelors degree in Computer Science or equivalent ...

Maintenance Technician, Prime Air

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We recently announced we are preparing for Prime Air deliveries to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazons-drone-delivery-is-coming-to-texas).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is seeking a skilled Maintenance Technician to assist in maintenance and routine service of our remote controlled devices. The qualified candidate will require mechanical skills, electrical integration skills and assembly experience. You will be part of a larger development effort working independently in a highly collaborative environment.Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. BASIC QUALIFICATIONS - Mechanical and electrical integration or assembly experience - Basic engineering knowledge: mechanical, electrical, software - Experience in installation of sub-assemblies and assemblies while working to drawings or CAD files - Able to perform precision work with hand tools - 2 years experience troubleshooting hardware and/or software issues in industry or military - Employees must, with or without reasonable accommodation, be able to lift up to 50 pounds on some occasions, stand/walk for up to 8-10 hours (with breaks), and be able to frequently push, pull, squat, bend, and reach - Valid Driver’s License and able to satisfy Amazon driver eligibility criteria - Willingness to travel up to 75% of the year ...

Manager III, TPM, WW Prime - Member Growth - Tech

Amazon Prime TPM is a cross-functional team of Technical Program Managers that are responsible to run large technology initiatives for Prime Acquisition, Payments, CXE, International Expansion and supporting variations of Prime that provide the best of experience to our customers. If you are interested in driving highly visible and impactful initiatives for Amazon, this is the best team for you. As a senior TPM leader, you are a pragmatic visionary that can translate business needs into technology solutions that scale to meet the business needs. You are responsible for driving high quality and enabling innovation. You will work with a team of top talents, manage evolving and complex demands, including multiple projects with dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience leading technology businesses to set and deliver on challenging goals to maintain effective software at scale without hindering our ability to reliably meet our customer promise.Key job responsibilitiesThe ideal candidate is a creative, demonstrated leader/manager with superior people management and analytical abilities. This opportunity requires excellent technical, problem-solving, and communication skills. This candidate should possess verifiable leadership qualities including being proactive, thoughtful, thorough, decisive, and flexible, conducting themselves professionally and with integrity at all times. TPM Managers will work with the TPMs by guiding them to go deep on learning their systems’ and use their knowledge to influence and drive cross-team projects and roadmaps. At the core of the position is leadership and delivery. You will have a strong working knowledge of product, architecture, technology and thrive in a fast paced, dynamic environment.Qualified candidates have experience in managing high performing individuals, building roadmaps, defining processes, defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features sets, collaborating across diverse groups, as well as analyzing cost/benefit of feature selection and communicating results throughout the organization. BASIC QUALIFICATIONS 7+ years of working directly with engineering teams experience 5+ years of technical product or program management experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Manager of Demand Planning, Amazon Fresh

The Amazon Fresh Grocery team is looking for an inspiring leader for our Demand Planning team. This leader will manage a team of demand planners for our Beverages, Alcohol, and Non-Food Grocery business. They will be responsible for ensuring their team has built the highest quality forecasts for selection we sell instores and online. This requires someone with both excellent quantitative skills as well as the ability to manage a wide range of stakeholders. You should feel comfortable using data to build scalable systems and processes that allow our business to grow. Your expertise will drive innovation, efficiency, and lasting impact.The successful candidate will have a passion for leading and developing a high performing team. This candidate will be strong with analytics, thought leadership, tactical process development, and a willingness to move fast and experiment often. You should feel comfortable with ambiguity, have strong attention to detail, and be motivated by a fast-paced environment. You will be expected to be thoughtful in your pursuit of results and thrive in a high energy environment where tactical and strategic activities are driven in parallel.Key job responsibilities• Manage a team of Demand Planners that will forecast for their category and vendors.• Represent Amazon when meeting with senior executive teams from top vendors and building long term strategic relationships.• Set goals and strategic direction for your team, ensuring alignment with broader business goals and vision.• Partnership with category, marketing and financial leaders to ensure teams are hitting targets and delivering results on behalf of customers. • Analyze and audit team forecast variances, dive deep to understand root causes, create bridges for forecast variance and present in business reviews.• Write documents and updates that communicate insights in a digestible manner to senior leaders.• Collaborate with Vendors, Category Teams, Marketing, Operations, and Finance teams, to establish a consolidated demand plan that meets topline goals.• Inspect demand forecasts critically and challenge assumptions from business teams.• Partner with internal teams to develop tools, automation, and process improvements.BASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership- Experience hiring, training, managing and inspiring teams ...

Manager, Activations (AMER), GREF

Work hard, have fun, make history. That's what we do every day at Amazon. As a member of the Global Real Estate & Facilities (GREF) team, the AMER Office Activations Program Manager is responsible for designing, planning, and executing engaging employee experiences and events across Amazon's corporate offices in the Americas region. This role involves leading a team of vendors, collaborating with internal stakeholders, and integrating efforts with external partners responsible for internal corporate communications and community events. The manager will create and implement strategies that enhance employee engagement, foster a vibrant workplace culture, and align with Amazon's corporate goals and values. The optimal candidate should have a passion for office and event coordination and customer experience as well as great attention to detail, and the ability to effectively prioritize and multi-task. They must demonstrate a sense of urgency, bias for action, and be comfortable operating in both the strategic and tactical level. The role will be based in Seattle, WA and could include some travel.Key job responsibilities• Develop and implement a comprehensive employee engagement strategy that aligns with Amazon's corporate culture and goals.• Create an annual calendar of office activations, ensuring a balanced mix of activities that cater to diverse employee interests and needs.• Collaborate with internal and external teams to integrate office activations with broader corporate initiatives, including cohesive messaging and promotion, and alignment with affinity group strategies, employee development and wellness initiatives, and support grassroots team led initiatives. • Lead a team of vendors across the Americas region on high-quality delivery.• Build and evolve Amazon’s Expressions program strategy to promote an innovative mindset through dynamic art experiences.• Establish performance standards, KPIs, SOPs, and best practices for vendor teams to ensure consistency across locations, innovation, and continuous improvement.• Design and implement creative office activations that enhance the employee experience, promote work-life balance, and reinforce Amazon's culture.• Gather and analyze employee feedback to inform future event planning; measure the impact of activations on employee satisfaction and engagement.• Build and maintain strong relationships with key internal stakeholders, including Portfolio Managers, Facilities, and Reception. • Collaborate with community events teams to identify opportunities for synergy between internal and external initiatives.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Manager, Applied Science, Amazon Advertising

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!As an Applied Science Manager in Machine Learning, you will: - Directly manage and lead a cross-functional team of Applied Scientists, Data Scientists, Economists, and Business Intelligence Engineers.- Develop and manage a research agenda that balances short term deliverables with measurable business impact as well as long term investments.- Lead marketplace design and development based on economic theory and data analysis.- Provide technical and scientific guidance to team members.- Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative and business judgment- Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner.- Develop science and engineering roadmaps, run annual planning, and foster cross-team collaboration to execute complex projects.- Perform hands-on data analysis, build machine-learning models, run regular A/B tests, and communicate the impact to senior management.- Collaborate with business and software teams across Amazon Ads.- Stay up to date with recent scientific publications relevant to the team.- Hire and develop top talent, provide technical and career development guidance to scientists and engineers within and across the organization.Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.Team video ~ https://youtu.be/zD_6Lzw8raE BASIC QUALIFICATIONS- 4+ years of applied research experience- 3+ years of scientists or machine learning engineers management experience- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Knowledge of ML, NLP, Information Retrieval and Analytics- Experience programming in Java, C++, Python or related language ...

Manager, Business Intelligence Engineering

The Customer Trust team within the Device, Digital and Alexa Support (D2AS) organization is looking for an enthusiastic and motivated Business Intelligence Engineering Manager to join a collaborative team that improves the customer experience for millions of Amazon Customers! In this role, you'll actively contribute to leadership discussions, shape our strategy based on customer behavior insights, and oversee the creation of business analytics dashboards and analyses. The ideal candidate is self-motivated, comfortable with uncertainty, and able to think creatively on a large scale. As the Business Intelligence Engineering (BIE) Manager, you should have expertise in designing data warehouse solutions for large organizations across multiple platforms, strong skills in handling very large datasets, and excellent communication abilities to work effectively with business analysts and data engineers. As the business changes, you should be able to learn new things and pivot quickly with a builder and start-up mindset. Key job responsibilities - Work closely with the Product Managers, Scientists, Engineers, and Data Engineers on developing BI/analytics solutions to measure the performance of new and existing solutions (including ML models) and surface new opportunities for improvements.- Build and analyze key metrics to uncover trends and root causes of issues and own ad-hoc deep dive investigations into existing customer journeys to identify root causes of issues and surface improvement opportunities.- Own the design, development, and maintenance of ongoing data pipelines, metrics, reports, visualizations, analyses, dashboards, etc. to drive business decisions. - Work with the D2AS stakeholders to migrate visualization tools to better adapt applications within the AWS ecosystem. In this effort, you will migrate existing dashboards, test, deploy and train users in the new visualization tool.- Manage, coach, and develop a team of Business Analysts and Business Intelligence Engineers.- Maintain internal infrastructure to support data requests - Actively participate in the future of Customer Trust as a valuable member of the Customer Trust Leadership TeamA day in the lifeYour day begins with a team huddle, energizing your staff with positive encouragement and setting clear goals. You spend the morning coaching team members on data analysis techniques, fostering their growth and confidence. After lunch, you join a leadership meeting, contributing valuable insights on customer behavior trends. The afternoon involves exploring cutting-edge data visualization tools, excited about their potential to enhance your team's capabilities. You end the day by conducting one-on-one check-ins, offering support and guidance to your staff. Throughout it all, your attitude and passion for learning new technologies inspire your team to push boundaries and deliver exceptional results.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamCustomer Trust advocates on behalf of our customers and protects their experience. On this team, you will partner with teams from Executive Escalations to a Digital Command Center to Product Safety and Offensive Content. The Customer Trust leadership team emphasizes trust and collaborative interactions between members who raise the bar on the customer experience. The team is excited when fresh ideas are brought to the table and everyone is encouraged to come as they are and express their valuable thoughts and opinions. BASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software ...

Manager, Commercial Compliance, Security

As part of the Santos Supply Chain Security, Compliance, Privacy and Trust team, you will build the bridges between security, technology, operations, and compliance by working directly with our Santos service teams, corporate security teams, third-party assessors and auditors, and internal stakeholders. You will join industry-leading security professionals and practitioners in supporting B2B customers to ensure that our systems are designed, operated, maintained, and protected in accordance with leading industry standards, including ISO 27001, SOC 2 Types 1 & 2, etc. Key job responsibilities* Manage and scale a team of commercial compliance specialists to achieve, maintain, and renew certifications.* Dive deep into the controls environment to develop technical understanding of control implementation, and articulate compliance implications to internal and external audit functions.* Set strategic direction, improve documentation, track progress, coordinate improvement efforts, and monitor process improvement effectiveness.* Operate a rhythm of the business for managing changes to the control environment and external industry standards requirements; in preparing compliance assessment reports, guide control owners in documenting their own control activities and confirm readiness of controls for audit.* Develop broad domain and technical knowledge in AWS and Amazon corporate security solutions including the operational processes and controls in place that support compliance programs.* Monitor, evaluate, and continuously improve the business by being a trusted advisor, facilitator and creative problem solver. Develop and share program/project process frameworks, tools, and best practices that can be adopted throughout the organization.* Drive remediation and continuous improvements to the security organization, the program management process and control implementation projects in coordination with the service teams. This includes resolution of audit findings and the execution of projects originated from internal assessments.* Manage audit engagements and liaise with ISO/SOC 2/etc. auditors and Amazon service teams, articulate control implementation and impact, and establish considerations for applying security, privacy, and compliance concepts to a technical cloud environment.* Apply a working knowledge of global information security and privacy regulation and policy to articulate customer and control impact and drive alignment to Amazon business-level controls.* Effectively communicate compliance program results, including assessment status, workflow, remediation, and reporting, to a broad audience including technical peers and senior / executive leaders across participating Amazon organizations.About the teamBuy with Prime Supply Chain Security is looking for a highly motivated IT Compliance Program Manager to join our Security, Compliance, Privacy, & Trust (SCPT) team to lead and scale a compliance team pursuing leading commercial audits and certifications (ISO 27001, SOC 2 series, etc.). You will join industry-leading security professionals to ensure that the business team complies with industry leading, globally recognized security and privacy standards.BASIC QUALIFICATIONS* Bachelor's Degree in Accounting or Auditing, Information Systems Management, Computer Science, Business, or other related fields.* 7+ years of experience in security or compliance consulting in support of a highly technical, cloud services environment.* 7+ years of experience in performing and/or participating in technical audits/assessments in direct support of a major compliance effort (e.g. ISO 27001, SOC 2, NIST SP 800-53 based frameworks, etc.).* Experience in compliance consulting or advisory work supporting ISO 27001 and SOC 2 series * Experience communicating audit/assessment results and remediation plans with leadership and prioritizing and remediating findings with service/system owner.* Solid technical background with experience in cloud IT infrastructure and services/applications.* A detailed understanding of evaluating the design and effectiveness of IT controls and experience working with auditors/regulators for these types of assessments. ...

Manager, Data Science, Amazon Advertising

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!As the Data Science Manager on this team, you will: - Lead of team of scientists, business intelligence engineers, etc., on solving science problems with a high degree of complexity and ambiguity.- Develop science roadmaps, run annual planning, and foster cross-team collaboration to execute complex projects.- Perform hands-on data analysis, build machine-learning models, run regular A/B tests, and communicate the impact to senior management.- Hire and develop top talent, provide technical and career development guidance to scientists and engineers in the organization.- Analyze historical data to identify trends and support optimal decision making.- Apply statistical and machine learning knowledge to specific business problems and data.- Formalize assumptions about how our systems should work, create statistical definitions of outliers, and develop methods to systematically identify outliers. Work out why such examples are outliers and define if any actions needed.- Given anecdotes about anomalies or generate automatic scripts to define anomalies, deep dive to explain why they happen, and identify fixes.- Build decision-making models and propose effective solutions for the business problems you define.- Conduct written and verbal presentations to share insights to audiences of varying levels of technical sophistication.Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.Team video ~ https://youtu.be/zD_6Lzw8raEBASIC QUALIFICATIONS- 5+ years of building quantitative solutions as a scientist or science manager experience- 2+ years of scientists or machine learning engineers management experience- 5+ years of applying statistical models for large-scale application and building automated analytical systems experience- PhD in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Knowledge of Python or R or other scripting language ...

Manager, Food and Beverage (AMER), GREF

Work hard, have fun, make history. That's what we do every day at Amazon. As a member of the Global Real Estate & Facilities (GREF) team overseeing the Food Services program for corporate office space, this position is responsible for driving strategy and identifying opportunities to improve and optimize food service across the America’s corporate office portfolio.The Food Services Program Manager must demonstrate a sense of urgency, bias for action, attention to detail and be comfortable operating in both the strategic and tactical level. Deep subject matter expertise, along with formal program and project management skills is critical. This individual must also have experience developing, implementing and managing a number of scalable programs, simultaneously.The optimal candidate is an experienced, passionate professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – but not afraid to dive into details. They should have a passion for food services operations and customer experience as well as great attention to detail, and the ability to effectively prioritize and multi-task.The ideal candidate will bring a strategic vision to enhance customer experience, streamline reporting, and drive efficiency across GREF’s corporate office space. Reporting to the AMER IFM Lead, this position offers an exciting opportunity to shape the workplace experience for Amazon employees and drive innovation. The role will be based in Seattle, WA and will include some travel.Key job responsibilities• Develop and implement a comprehensive food services strategy aligned with Amazon's workplace design guidelines and business objectives.• Oversee program including café, catering, commissary, kitchenette, and vending services across AMER corporate office locations.• Oversee and improve food program under following areas; Employee Experience; Financial Management; Vendor Management, Operations Management, Data Management, Technology Strategy.• Lead annual planning process for food services, including demand forecasting, budgeting, and strategy development.• Collaborate with food vendors to plan annual services and offerings.• Conduct periodic site visits to major markets to evaluate service operations; build strong relationships with stakeholders including regional portfolio managers, GREF teams, and partners.• Develop SOPs and review and manage KPI metrics to drive optimal performance of food vendors.• Manage vendor contractual relationships, compliance, and spend; with the goal of optimizing operations and financials based on building size, population, and location• Develop branding and marketing guidelines for food services.• Research and recommend emerging technologies and tools to transform GREF foodservice operations.• Develop and manage the annual budgets and operating plans and present in monthly/ quarterly business reviews, approve program financial reporting, and ensure compliance with Amazon's Spend and Transaction Policy.BASIC QUALIFICATIONS- 8+ years of program or project management experience- Bachelor's degree- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Manager, Global Transactions , Global Portfolio Strategy & Transactions (GPST)

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Global Portfolio Strategy & Transactions (GPST) team drives global insights and initiatives as a center of expertise to our regional teams in strategizing and planning our corporate real estate portfolio at Amazon.As a member of the GREF team overseeing corporate office space – this position will report to the Global Transactions Lead and support driving global consistency across the regional Transactions teams. This role requires a variety of skill sets, including transaction management, portfolio strategy, project management, and is a leadership role overseeing a vendor management team. We seek an experienced leader who demonstrates proven success in a fast-paced, matrixed real estate organization, and can deliver a large volume of complex projects simultaneously.The successful candidate will operate as a trusted advisor to business leaders, and partner with Legal, Finance, and other Amazon advisory teams. They will demonstrate the ability to establish and maintain relationships with integrated vendor partners and be comfortable operating on both strategic and tactical levels, while acting as an internal ambassador, educator, analyst, and solutions architect.The ideal candidate is an experienced, vibrant, and engaging professional who is customer-obsessed and will excel within an entrepreneurial culture. They will have an ownership mentality, providing expertise, vision, leadership, and exceptional communication skills. They are an authentic leader, who balances the need for effective delivery with the need to be accessible, build relationships, develop talent, and demonstrate self-awareness and emotional intelligence.The role is based in Seattle but can include up to 10% travel time per year.Key job responsibilities• Leverage emerging technologies and automation to simplify and streamline the transaction management lifecycle.• Deliver and maintain global governance, processes, and frameworks to ensure consistency and efficiency in executing transactions across regions (accounting for local nuances).• Collaborate with other GREF leaders to define essential lease terms (must-haves) and desirable terms (nice-to-haves), ensuring alignment with organizational objectives and priorities.• Own global reporting (including Monthly and Quarterly Business Reviews) to identify trends and areas of opportunities; provide insights and recommendations to leadership to enhance performance and drive continuous improvement.• Maintain ownership of key performance indicators (KPIs) to monitor the effectiveness of the program; identify, analyze, and resolve complex problems or roadblocks that arise during program execution. • Manage the day-to-day activities of multiple, concurrent initiatives, ensuring deliverables are completed successfully and on time.• Facilitate status meetings with project teams, key stakeholders, and GREF leadership to communicate progress, address issues, and make data-driven decisions. • Establish and maintain strong working relationships with business stakeholders, subject matter experts, end-users, policy teams, and data/analytics groups. • Implement agile and hybrid delivery methodologies to prioritize, resource, and deliver initiatives in a timely and cost-effective manner and foster collaboration, adaptability, and customer-centricity.BASIC QUALIFICATIONS- 5+ years of experience managing a transaction portfolio of similar size and complexity- Bachelor’s degree or equivalent in related field- Highly competent with productivity software, including Microsoft Outlook, Word, and Excel ...

Manager, Moves, Adds, and Changes (MAC) (AMER), GREF

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the AMER Moves, Adds, and Changes (MAC) Program Manager will oversee a comprehensive suite of services essential to maintaining and optimizing Amazon's corporate office spaces. This role will have the opportunity to hire and develop a team responsible for employee moves, facilities project management, room program changes, and daily customer service operations managing delivery of office furniture and accessories. The MAC Program Manager will oversee the AMER regional program, to include planning, budgeting, and activities that support corporate office locations across their assigned region.The ideal candidate will bring a strategic vision to streamline processes, enhance customer experience, and drive efficiency across these interconnected functions. Reporting to the AMER IFM Lead, this position offers an exciting opportunity to shape the workplace experience for Amazon employees and drive innovation in corporate real estate management. The role will be based in Seattle, WA, Arlington, VA or New York and will include some travel.Key job responsibilities• Develop and implement a cohesive strategy for the MAC program, aligning move execution, post-occupancy projects, and daily customer service operations.• Hire, oversee, and mentor a team of three who are responsible for move strategy, workplace modifications (small to medium), and customer service requests related to room design, office accessories, and ergonomic needs.• Develop and manage the annual budgets and operating plans for the program, continuously reduce cycle times, improve quality, and lower costs in alignment with Amazon’s policies• Serve as primary point of contact for senior leadership on all MAC-related matters.• Foster strong relationships with key stakeholders, including regional portfolio managers, GREF teams, and partners. • Oversee vendor relationships across all areas of the MAC program, ensuring consistent performance and alignment with Amazon's standards.• Establish KPIS, review and optimize processes, standards, and best practices across all functions.• Drive global consistency by developing replicable, scalable processes across the portfolio, innovative solutions that enhance employee experiences, and reports and metrics on opportunities for improvement.• Partner with the Workplace Guidelines / Design Team and Global Corporate Procurement on procurement related activities by providing customer feedback, product failures/ repair reports and other helpful metrics.BASIC QUALIFICATIONS- 8+ years of program or project management experience- Bachelor's degree- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Manager, Product Management - Tech, AWS Marketing, Customer Experience Team

The AWS Marketing Customer Experience (CX) team’s vision is through actionable intelligence rooted in customer feedback, the CX team will cultivate genuine connections and unmistakably one AWS experience for customers. The team’s mission is to raise the bar of the customer experience through accelerated delivery of consistent, responsive, convenient and personalized human-centric design and expression. We serve as the trusted voice of AWS customer and operate with a commitment to understand our customer needs and empower seamless interactions, driving trust, delight, and cohesion across all marketing channels. As a Manager, Product Management – Technical, you will own and define the lifecycle of a suite of products inclusive of defining product strategy, feature design, technology approach, and roadmap priorities. You thrive in highly ambiguous situations while working backwards from our customers to understand their pain-points and develop technology scalable solutions that impact them. You will manage and mentor a group of product managers, partner with engineering, program management, design, science, and digital marketing driving alignment across diverse set of organization stakeholders. As a Manager, Product Management – Technical, within CX, you will utilize deep technical understanding to assess technology impacts, recognize complex designs, evaluate emerging technologies such as Gen-AI, and ensure rapid release and iterative delivery to meet customer needs. You will define product value propositions and drive strategic product communications across the organization engaging with executives and various stakeholders. As a product portfolio owner, you will play a key role in building out our product management mechanisms, and help set the vision, values, and culture of our team. You also participate, sharing knowledge and collaborating, such as attending, and/or presenting at internal conference opportunities.Our environment is fast-paced. The ideal candidate will be a self-starter, endlessly curious, detail-oriented and highly organized. Strong communication skills (both oral and written) are critical.Key job responsibilities• Lead, hire, and develop product management team.• Translate complex and ambiguous business problems into crisp product strategies and roadmaps that emphasize rapid release, iterative delivery approach.• Lead definition product vision, own the strategic direction and long-term roadmap for a suite of products in highly ambiguous situations.• Lead roadmap execution as product owner, and through other Product Managers.• Create various product artifacts, such as strategy and vision documents, BRDs, PR FAQs, and more.• Stay abreast of emerging technologies such as Gen-AI, industry trends, and competitive landscapes, and identify opportunities for product innovation and differentiation.• Partner within CX and across Marketing Technology functional leaders from Engineering, Program Management, Science, Digital Marketing, and Design on product development and launch• Provide technical oversight across the software development lifecycle.• Actively develop others in the PMT community, including mentoring and performing technical assessments.• Dive deep into data and research. Proactively identify and mitigate strategic/tactical risks.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamWe are dedicated to raising the bar of customer experience through accelerated delivery of consistent, responsive, convenient and personalized human-centric design and expression. We serve as the trusted voice of the AWS customer and operate with a commitment to understand our customer needs and empower seamless interactions, driving trust, delight, and cohesion across all channels.BASIC QUALIFICATIONS- 3+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Manager, Product Management, Amazon Fresh Grocery Private Brands

We are looking for a customer-obsessed, growth minded Manager, Product Management to lead our Paleo P&L and new physical product develoment. . In order to proceed forward, the candidate must be located in Seattle or willing to relocate to this city. In this role, you will be in charge of identifying new food product development opportunities and bringing them to market and managing a P&L of a critically large existing business.This candidate should be passionate about products, have strong product development skills, outstanding project management abilities, and be comfortable in managing, deep diving, and speaking to a P&L (inputs and output drivers). They should excel in both strategic thinking and tactical execution, as responsibilities range from creating business plans to driving development. The candidate should also feel comfortable dealing with ambiguity and working in an entrepreneurial environment.Traits of success:- Experience managing a team- Understand market trends and build business cases for new product opportunities- Manage product lifecycle from ideation through commercialization- Have familiarity and experience in managing a financial P&L- Be a hard-working and creative person who loves products, loves solving difficult problems and "getting it done"- Be comfortable collaborating and influencing team members- Be responsible for building and executing on new initiatives and roadmaps each yearKey job responsibilities- Manage the P&L of an existing product portfolio- Analyze market trends and create a roadmap of Private Branded food products for the year ahead- Manage food products through the commercialization steps from sourcing, through to ensuring it's on shelf in our grocery stores and available online. - Manage a small team from Senior Product ManagersAbout the teamThe Amazon Fresh Private Brands team is made up of functions including Product, Marketing, Product Quality, Supply Chain, and Strategy & Scaling. Product team members are responsible for commercializing food products through the commercialization process, leaning on our key stakeholder teams to ensure we build customer-loved products.BASIC QUALIFICATIONS- 3+ years of team management experience- 7+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product ...

Manager, Product Marketing, Amazon Gift Cards

Are you interested in shaping the future of gifting on Amazon? Do you want to define and build the next generation of customer interaction with Gift Cards? Amazon is looking for a talented and entrepreneurial Manager, Product Marketing for our Gift Cards business. The Manager of Product Marketing is an ideal start for individuals who are looking for a high-impact and highly visible role. The North America (NA) Amazon Gift Card Stores Business team owns a portfolio of products on Amazon.com and Amazon.ca that meets customer’s everyday gifting needs including electronic gift cards, physical gift cards, and Amazon stored value. A successful candidate is a self -starter, who has the ability to move quickly, dive into the details and has an ability to work in an ambiguous environment.This role is an exciting opportunity where you’ll have internal and external marketing ownership for Amazon Gift Cards in the US and CA, which includes Search, Homepage and Business to Business. You will interface with Gift Card’s key stakeholders including Product, Business, Finance, Design, UX, and Amazon partner teams. This includes (1) setting marketing strategy across multiple channels (2) working with central teams on developing new opportunities to drive growth and process improvements, and (3) Build and execute on a marketing rate card in partnership with business leads and (4) reducing inefficiencies in execution with new tool sets and programs. Key job responsibilities- Influence senior leaders across Amazon by aligning with Amazon’s core principles to proactively communicate program vision, customer impact, progress and plans.- Work with cross-functional stakeholders to determine pricing, product road-mapping, and marketing launch timelines.- Weekly and monthly tracking of KPI's to monitor marketing goals and diving deep where needed to drive continuous improvement.- Managing engagements for cross-GL team projects and identifying new growth and adoption opportunities.- Partner with and share best practices with WW business owners.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Manager, Product Marketing, Cross-Devices Marketing

Amazon Devices—the team behind the best-selling Amazon Echo, Kindle E-Reader, Fire Tablet, Fire TV, and Ring, Blink, and eero Home Security product lines—is seeking a high-performing, innovative, results-oriented and customer-obsessed, Manager of Product Marketing.As a Manager, Product Marketing on Amazon’s Cross-Devices Marketing team, you will lead a team that focuses on how we optimize the customer shopping experience across our expanding portfolio of devices to better educate customers on their journey. You and your team may do this through end-to-end go-to-market programmatic work, conducting A/B tests to optimize performance of creative placements and customer targeting, analyzing data to create insights, building relationships with key stakeholders, and/or driving long-term process improvements. Additionally, you will become an expert in and raise the bar with online marketing channels, including Amazon homepage, search and email. As part of the cross-devices marketing group, we operate in one of the most diverse businesses at Amazon, empowered to explore new ideas, channels, and tools, setting the stage for how we’ll do business tomorrow. We are looking for a smart, agile, highly motivated, results-oriented manager who excels in Hire & Develop the best. A successful candidate will manage marketing support across a diverse range of existing devices and exciting new Amazon devices. The successful candidate will have the ability to adjust around multiple priorities, lead team vision and mission, manage milestones and shifting requirements in a fluid, fast-moving environment—while communicating with and leading senior stakeholders through your progress. The position is based in Seattle, covering the North America region.BASIC QUALIFICATIONS- 5+ years of team management experience- Experience presenting metrics and progress to goal to senior leadership- Experience solving complex problems quantitatively and develop actionable data-driven business recommendations- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Manager, Product Marketing, NA 3P

Interested in leading a team of Amazon Payment Products Marketers? We are looking for a Manager of Marketing to lead customer engagement efforts across on and off-Amazon marketing channels. The role is ideal for a high performing team manager who thrives in a fast paced environment and can lead a team to develop marketing strategies with a high-bar for creative, message, channel, and segment. You will lead a team of marketers who drive customer engagement across a suite of consumer facing payment products, partnering with financial institutions like American Express, Discover, and many more. You will be responsible for building an annual plan, championing marketing initiatives to open up new and existing digital advertising channels for payments, and coaching your team to earn trust, scale efficiently, and deliver results. Key channels you will focus on are Amazon.com, financial partner channels, paid advertising, and more. You will guide your team to build partnerships with data science, visual design, and product managers both within the Payments organization and across Amazon. The role requires creativity and focus on scale, you will guide your team to build and execute customer focused messaging and advertising for a growing list of partners. You will help your team to define the right message, at the right time, to encourage customers to use our products. In parallel, you will pay special attention to regulatory and compliance requirements. You will be responsible for diving into the data and sharing the performance of your team's initiatives - course correcting and scaling to deliver results. You will share your customer engagement results on an ongoing basis with senior leaders within Amazon and bank partners. The ideal candidate will be an experienced marketing leader who can think strategically and execute flawlessly. To be successful you’ll need to be an effective thought leader and a strong communicator who can earn trust with key stakeholders across multiple teams, and coach your team to do the same. You will influence other teams, as you build business cases to open new channels for payment products. If you are organized, analytical, and a data driven team manager, with an interest in independently owning your channel roadmap, this is a great role for you. We are seeking a detail-oriented marketing leader to lead a team through new product launches both on and off Amazon, and optimize the results by testing and learning with various messages and channels. BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Manager, Risk Management, Brand Protection - EMP

Scope – Manager, Risk Managers will lead teams which will be responsible for close looping the Executive Escalations (EEs) through a structured Write-up (WU) process, for Vice President (VP)+ stakeholders. They are expected to navigate between risk, program and product management seamlessly and work with WW program teams for abuse investigation, RC/PA finalization and seeking directors and higher approval and alignment.Strategy: KTLO - RMM maintains subject matter expertise and current industry knowledge to train and advise leadership on emerging trends and their potential impact on organizational roadmap and operational planning (OP1/2, 3YP). They possess a global view of abuse landscape and advocate for scalability and sustainability throughout the organizational strategic and operational planning to achieve VP level goals (for example – 24-hr IRA, 6-hr sev-1, 14 –day and 21-day WU delivery) Continuous Improvement - They will leverage competitive benchmarking and Voice of the Customer to suggest novel opportunities or approaches for enabling VP level EE goals. They create detailed plans with a measurable success criterion, escalate effectively, navigate through trades-offs (time vs. effort vs. results), and consistently communicate progress. RMM will drive improvements to risk areas that are quantified with metrics; and proactively seek out new and improved data/mechanisms for continuous improvement. Managing Risk Tolerance - RMM makes recommendations to leadership on opportunities for risk mitigation based on established risk tolerance. This includes challenging the status quo to refresh risk measurement and recalibrate risk tolerance. They are expected to bring the right people in the room; drive discussions and achieve high-level alignment by providing a long-term perspective and context for risk related business decisions- to reduce exposure to classic failure modes. People/Organization - RMM continuously builds a network of talent by actively participating in the recruitment process and making right hire decisions to troubleshoot significantly complex risk scenarios. They create mechanisms to help onboard new talent and mentor them to improve their skills and ability to get things done. They effectively coach and give feedback to help develop talent and support career development; while optimizing performance against organizational goals as well as employee aspirations. They create and communicate inspiring vision for team(s), and establish team culture that aligns with leadership principles. Complexity/Ambiguity – They are expected to navigate through extreme ambiguity, operate with significant autonomy and discretion to define and understand acceptable risk tolerances, manage those tolerances, and optimize or find value in risk avoidance- while investigating the executive escalations. They will deploy process frameworks to ensure that the EE metal model remains consistent with the expectations of our executives, the requirements of our seller, brands and customers and the industry standards of risk mitigation. They will deploy mechanisms and strategies to ensure that their team is empowered to take outside SOP decisions, consistently Think Big, Insist on the Highest standards and Have Backbone while engaging the program leadership- especially because their teams are expected to investigate abuse in an unbiased and holistic manner which puts their root-cause identification and preventatives deployment agenda in conflict with long-term program charters and priorities. They will responsible for the hiring, growth and development strategy of their respective span.Stakeholder Engagement - They will be working directly with Sr management and director level stakeholders across 140+ program teams to expedite alignment on EE business goals and strategies pertaining to SLA-cost-quality improvement. These leaders will be expected to navigate between risk, program, product and operations management seamlessly. Scale of Impact - A large part of this leader’s responsibility is to engage with senior/director level stakeholders across program teams and keep them aligned on overarching EE mental models and strategies to consistently and sustainably achieve our EE SLAs- specially when there are frequent disagreements. If this leader fails in their role, we might not be able to keep the people motivated, stakeholders committed and the process streamlined to consistently and sustainably achieve the EE goals. Largely, failing to appropriately manage the life-cycle of their EE program will result in under- and/or over-processing of work, thereby incurring more resources and inflation of the overall cost-to-serve which also puts Amazons reputation at risk.BASIC QUALIFICATIONS· Experience defining program requirements and using data and metrics to determine improvements · 5+ years of experience delivering cross functional projects · 5+ years of experience in program or project management · 5+ years of experience working cross functionally with tech and non-tech teams · Bachelor’s degree required. · 5+ years of relevant experience in Project Management. · 5+ years managing global stakeholders in cross-functional projects. · Exceptional written, verbal, and interpersonal communication skills; proven ability to guide cross-functional teams through influence versus direct management. · Ability to deal with ambiguity in a fast-paced environment where not all processes and procedures are clearly defined. Agility to change directions quickly as needed. · Ability to diagnose problems, identify root causes, and develop and drive appropriate solutions. · Positive, proactive and always able to exercise great judgment. · Strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative. · Ability to operate simultaneously and effectively in both tactical and strategic mode. ...

Manager, UX Design, Amazon Advertiser Experience

Are you interested in shaping the future of the Amazon Advertiser experience? We're on a journey to elevate our user experience through data, using customer obsessed design processes, and tools to create and iterate on innovative advertising! In this role, you'll be leading a power house advertising design team to create new and iterate on existing product offerings.Amazon is investing heavily in building a world-class advertising business, and we’re responsible for defining and delivering a collection of self-service advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create innovative global products. Because successful advertising starts with a great customer experience, our team works backwards from the shopper to meet the needs of our advertising customers.Key job responsibilities- You are a role model, mentor, and motivator.- You bring deep expertise in UX design (frameworks, interaction models, prototypes, research). - You think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details.- You present design work to partners and executive leadership for review, feedback, and sign-off.- You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment.- You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.- You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet).- You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwise.A day in the lifeThe Manager of UX Design for the Amazon Advertiser Experience, will elevate the entire team. You will inspire and mentor UX practitioners and partners, leading projects throughout the planning, design, and development cycle. You are expected to think like an owner, always raise the quality of the advertiser experience, and be a relentless advocate for customers and advertisers. You will use your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.About the teamAs a central org, the Sponsored Ads Product Design (SAPD) team’s charter is to act as the strategic glue across Amazon Ads. We drive coherence, scalability, and quality within the Sponsored Ads advertiser experience aka “the Console” by making connections across experience teams, and across orgs. We get ahead of the curve by generating creative concepts that look beyond our current roadmap and technical constraints, and we sometimes challenge the status quo and raise difficult questions.BASIC QUALIFICATIONS- 6+ years of design experience- 3+ years of leading design teams experience- Experience managing teams- Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure, and Dreamweaver ...