Seattle

Amazon Web Services (AWS) provides companies of all sizes across all industries with an infrastructure web services platform in the cloud (“cloud computing”). AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. One of the key focus industries for AWS is Manufacturing, and we are looking for experienced manufacturing technologists to help us proactively build AWS capabilities to support our manufacturing customers.AWS is looking for an experienced and motivated Solutions Architect who possess a unique balance of technical depth, industry experience and strong interpersonal skills. You will partner with some of the world's largest Manufacturing companies, to craft highly scalable, flexible and resilient cloud architectures that address customer business problems and accelerate the adoption of AWS services. In collaboration with business development, solutions, and account teams you will assist in driving growth across customers for strategic workloads. As a trusted customer advocate, industry solutions architect will help organizations understand best practices around line of business (LoB) cloud-based solutions, and how to leverage cloud to deliver business outcomes. You will have the opportunity to help shape and execute a strategy to build mind share and broad use of AWS within manufacturing customers. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.You will be dynamic and creative, and willing to take on any challenge and make a big impact.Enjoy working with large, global customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers.Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as an architect in the manufacturing industry with line of business applications or solutions. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly lead workshops and design architectures to create world-class solutions built on AWS.Key job responsibilitiesAs a Manufacturing Industry Solutions Architect, you will innovate and scale architectural best practices around building and operating Manufacturing strategic workloads by collaborating with customers, developing content and enabling the wider community to adopt the AWS portfolio of services and solutions for Manufacturing customers. In this role, you will have the opportunity to enhance your knowledge around IoT, Machine Learning, Generative AI, Analytics and leverage this expertise to guide customers. As a trusted advisor with technical expertise in the industry, you will share recommendations around security, cost, performance, reliability and operational efficiency to accelerate key projects with our customers. Inside AWS, you are an ambassador of our customers. You will articulate customer needs by synthesizing your observations from customer engagements and market trends around the strategic workloads to inform the roadmap of AWS features and solutions. In this role, your creativity will link technology to tangible solutions, with the opportunity to implement or document cloud-native reference architectures for a variety of use cases. You will possess a technical background that enables you to drive an engagement and interact at the highest levels within our customer teams. You possess the presence and means to easily communicate the benefits of cloud computing to a variety of technical and business audiences. You also demonstrate the ability to think strategically and long-term about the needs of global businesses, financial implications, and are familiar with manufacturing workloads and commercial solutions that support these workloads. Your knowledge of data and how to leverage AI will solve complex Industry challenges. Your understanding of the broad industry ecosystem makes you stand out from your industry peers.Open to traveling up to 50% domestic.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 5+ years of design, implementation, or consulting in applications and infrastructures experience- 5+ years of experience in the auto and/or manufacturing industry ...

Are you passionate about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure that customers can shop with confidence on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we partner with cross-functional business teams across the company to identify opportunities for improving customer trust throughout every stage of the shopping experience. We continuously innovate in terms of research methodology and developing solutions to scale our impact. We are looking for a Customer Research Manager to join our growing team! As the Customer Research Manager, you will own the design and execution of deep dive research studies (quantitative and/or qualitative) from start to end. You will influence business strategy by conducting effective research studies and identifying opportunities to innovate on behalf of the customer based on your research. The right candidate possesses endless curiosity and passion for understanding customer perceptions and behaviors. You have expertise in research design best practices and identifying the appropriate research methodology based on the defined business objectives. You have end-to-end experience conducting robust large scale surveys, as well as strong analytical skills. You have proficiency in deep diving large amounts of data and combining multiple data points to translate research into actionable insights/recommendations. You are a creative problem-solver who seeks to deeply understand the business so that you can define the most meaningful and strategic research studies that facilitate informed decision making. Key job responsibilities- Manage all stages of quantitative (e.g., surveys) and qualitative (e.g., focus groups, 1:1 interviews, etc.) customer research studies to answer key business questions, including: research proposals, research methodology design, operational execution, analysis and reporting - Engage with partner teams to collect input (e.g., key business questions, assumptions, potential initiative ideas) so you can ensure the research study is designed to generate findings that will help inform their strategic decisions - Identify the proper research method(s) for deep dive research studies based on business objectives, timeline and resourcing - Conduct survey analysis, identify insights and opportunities, and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data in order to bring forward new insights that inform product innovations - Communicate research findings and recommendations in clear, concise, and compelling ways to all levels of management - Influence partner teams across the company to take action based on research findings - Manage external vendors that we work with for executing research studies - Identify opportunities to simplify existing research processes and operate more nimbly - Manage/prioritize research requests from business teams - Participate in short term and long term strategic planningBASIC QUALIFICATIONS- Bachelor’s degree in Business, Research, Economics, or a related field of study required- 3+ years of quantitative/qualitative market research experience, including survey design and execution- 3+ years of experience utilizing data and analytics to formulate program objectives, solve business problems, and drive process improvements- Experience with statistical techniques used for survey design and analytics (e.g., statistical significance, Conjoint, MaxDiff)- Proven ability to work in cross-functional teams, communicate with colleagues in both business and technical roles, and develop processes at scale ...

Looking for an opportunity to use data and analytics to improve the customer experience and drive business performance through Marketing and Discovery (M&D) initiatives? The Marketing & Discovery team within Private Brands is focused on driving discoverability of our 10K+ products available on Amazon and improving the customer experience associated with our brands and products so that new customers become return customers and return customers become loyal customers. The Amazon Private Brand’s M&D Analytics team owns the data, reporting and analytics across our M&D workstreams to help our organization make the best data-based decisions possible. This role’s initial focus area will be centered around developing the analytical strategy, reporting and tooling to support the growth of newly launched products. The leader will develop the KPIs (input and output metrics) to root cause new product performance, develop the tooling (in partnership with BIEs) that enables our broader organization to track the KPIs, and design the mechanisms that drives our organization to properly optimize newly launched products. The leader will also take on broader M&D analytics initiatives, which may include evolving our marketing measurement strategy, our M&D WBR deck, and/or improving our onsite/events reporting capabilitiesWe are looking for a Sr. Product Manager with an entrepreneurial spirit that strives in high ownership, highly ambiguous spaces and is comfortable partnering with broader business stakeholders to drive a collective analytics strategy. The Sr. Product Manager will be analytically driven to make sense of the raw data, develop the right metrics to track performance, and design the right tooling that the broader organization can effectively use to independently drive business growth. He/she will also be comfortable partnering with multiple teams inside and outside the Private Brands organization to accomplish their objectives, requiring strong collaboration to scale learnings and drive an impact across the business.Key job responsibilitiesDevelop new product ramp analytics strategy: • Define the new product KPIs • Define the input and output metrics to drive actions• Design new product analytical tooling for BMs and the broader organization to use• Partner with the BIE team to build/evolve the new product analytical tooling• Partner with cross-functional teams to improve processes to change inputsLead additional M&D Analytics initiatives: • Complete ad-hoc analytical studies to drive changes in business strategy• Own the M&D channel measurement strategy• Evolve the M&D P0 to better track the input/output performance of M&D initiatives• Partner with M&D sub-teams to improve their analytical approach (inputs, outputs, data-based decisions)BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

This role will be responsible for increasing marketing campaign effectiveness and reducing manual sales efforts through the implementation of automated processes and dynamic marketing campaigns. They will work across internal teams (marketing, sales, technical) to drive campaign testing strategies and use data-driven insights to drive change. An ideal candidate should be highly analytical, resourceful, customer focused, team oriented, and have an ability to work independently under time constraints to meet deadlines.Key job responsibilities* Collaborate with cross-functional teams including marketing, sales, technical, and revenue ops to align marketing initiatives and technologies with business objectives and priorities. * Measure and analyze campaign performance data. Use data-driven insights to propose optimizations of Pardot integrations and campaigns to improve engagement, and ultimately conversion of prospects.* Develop and execute end-to-end marketing operation processes, including complex nurture builds, lead management, campaign AB testing strategies and reporting.* Continuously identify and implement opportunities to improve efficiency in campaign execution, optimizing workflows, automation, and processes to increase campaign effectiveness and reduce manual efforts.* Oversee and optimize marketing operations processes, including lead contact and account data management, lead and account scoring, campaign management, marketing automation, and attribution.* Actively contribute to decisions on the overall marketing technology architecture. Aiming to improve data health ensuring accurate, reliable data flow across systems, focusing on customer segmentation and personalization capabilities to increase marketing’s impact.* Develop and execute best practices in campaign and management and streamline process efficiencies across all marketing functions.* Create and deliver training sessions for team members on best practices, and maintain comprehensive documentation for custom workflows, processes, and integrations.A day in the lifeA successful candidate will have excellent written and verbal communication skills, be analytically minded, and possess an entrepreneurial spirit and ability to influence others. They are passionate about creating engaging marketing campaigns to attract and retain customers, using data to continuously test and optimize. They have proven ability to improve campaign performance through data-driven insights, enhance Pardot to Salesforce integrations, and streamline workflows. Key responsibilities include managing lead scoring, campaign execution, and contributing to marketing technology decisions and ensuring data accuracy. About the teamStrategic Account Services (SAS) is an organization that provides paid and unpaid account management services to Selling Partners to help grow their business on Amazon. We are seeking an experienced, innovative and technically apt Marketing Automation Manager. This role will be part of the Marketing Operations Team, offering a unique opportunity to shape the overall marketing tech stack ranging from email to onsite, offsite, and analytics for a rapidly growing organization. BASIC QUALIFICATIONS- 4+ years of development of insights learning agendas and working closely with an insights team to design, execute, and draw clear and compelling insight experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing or working within cross-functional marketing and creative teams- 4-6 Years of experience in Operations, Automations or Marketing ...

We are looking for a collaborative, technically-minded Marketing Manager to accelerate testing, growth, and optimization strategies for Amazon's payment and financial services products globally. This is a unique opportunity for someone interested in the intersection of marketing tech and machine learning/recommendation engines, with high standards for the customer experience.About the team:The Amazon Payments organization builds the foundational systems and products that allow Amazon to accept payments for all the goods, content and services that Amazon offers around the world. MAPLE is the purpose-built merchandising and recommendations tech that global Amazon Payments marketers use to reach customers with personalized payment and financial services offers. Key job responsibilities- Develop, launch, and manage scalable mechanisms to drive Amazon customer experience improvements, and MAPLE user (marketer) efficiencies- Scale A/B testing across MAPLE users globally- Leverage data to identify process and product improvement opportunities- Develop key performance metric benchmarks for merchandising content that runs on MAPLE- Act as a force-multiplier, increasing MAPLE tooling adoption through training and shared learnings or insights- Identify and drive new opportunities to drive user satisfaction and productivityA day in the lifeThe MAPLE Marketing Manager partners directly with cross-functional team members (product management, tech, data engineering) and global Amazon Payments marketers to increase productivity and drive customer experience improvements. Through their deep curiosity of “how things work”, the marketing manager delivers against a roadmap that directly impacts marketers, with cascading impacts to end customers throughout Amazon’s shopping journey. They are responsible for developing and implementing global strategies, rigorously building and expanding resources to increase usage of MAPLE tooling, and identifying process and product opportunities leveraging data. The MAPLE Marketing Manager also has an opportunity to influence technical product roadmap decisions and trade-offs based on their learnings and insights.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to measure impact and determine improvements- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience owning and driving large-scale cross-functional programs- Excellent verbal and written communication skills ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Centralized Marketing team is seeking an experienced Paid Media Marketing Manager to join our global Paid Media Team. In this role, you will create world class marketing strategies to support our mission to grow Amazon Business globally. You will define, plan, execute, and measure Paid Media Campaigns (social, display ads, Amazon Display, etc.) that drive customer growth. You will partner with our international marketing teams and external agency/partners as the paid media point of contact to strategize and authorize advertising launches of promotions and services. The impact of this role is significant and broad, accounting for a large percentage of our KPIs serving as a critical feature of overall marketing at Amazon Business.A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, a great communicator, and will have an ability to work independently under time constraints to meet deadlines. You will have a proven track record taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.The Marketing Manager should be comfortable in making decisions and taking action in both an ambiguous, self-sufficient role, as well as one of team support and interaction. Ownership of work is extremely important, and candidates should have a proven record of overseeing projects to their completion. The ideal candidate is motivated with strong time management and project management skills, and is technical and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills. At the core of the position is thinking big about new opportunities, high attention to detail and delivering high quality results on time.Key job responsibilitiesMarketing Manager, Paid Media Duties & Responsibilities will include:• Define and execute Paid Media strategies for Amazon Business worldwide.• Define best practices and measurement of paid media channels (social, display, Amazon Ads etc.) within Amazon Business for marketing partners to follow globally.• Act as the main Paid Media point of contact to direct external and internal partners and effectively collaborate with them to support successful advertising campaign launches.• Take ownership for efficient use of Amazon Business advertising budget worldwide by monitoring and advising on work output from partner teams in relation to paid advertising.• Derive actionable insights from data and synthesize to deliver and advise on improvements to campaign performance.• Report progress against goals and presenting relevant metrics to senior management, contributing to strategic decision-making processes. • Manage prioritization and trade-offs among customer experience, scope, and time to market.• Write joint business review documents, experimentation roadmaps and campaign plans that work backwards from the customer.We are looking for candidates with:• The ability to create innovative marketing programs and/or partnerships to drive customer acquisition through paid advertising, demonstrating strategic thinking and leadership.• Strong management skills: ability to thrive in a fast-paced environment and to manage multiple, competing priorities simultaneously.• Strong analytical skills with a strong bias towards decision making based on data. The ability to take, drive and/or influence global strategic decisions.• Advanced Excel and data analytics skills, able to use it to analyze, extract insights and present recommendations.• The ability to make things happen quickly with large, less nimble partners and/or teams.• Agency or agency setting experience managing advertising campaigns across brand awareness, acquisition, customer engagement showcasing a strategic approach to marketing. • Experience in owning planning, media buying and measurement for campaigns across a variety of channels such as Social, Programmatic, OLV, CTV, Direct etc. • Superior verbal and written communications skills with extreme attention to detail.BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams- Bachelors degree or equivalent ...

The Amazon Core Exports team's vision is to enable customers from anywhere in the world to purchase any product that we offer globally, through a localized cross-border shopping experience, at competitive prices, and a superior delivery experience. This business offers an incredible opportunity to address a large, new segment and base of potential customers. Our team is focused on building solutions that serve the needs of customers across 200+ countries to easily find and buy products on amazon.com, with a specific emphasis on countries where we do not have an Amazon store or retail presence today.We are seeking a talented marketer to manage onsite merchandising, execute evergreen and seasonal campaigns, design graphic assets, conduct A/B tests, and measure impact on customer behaviors (e.g., purchase frequency, new program sign-ups). You will work closely with all Exports business and tech functions, including Customer Experience, Country Management, Selection, and Delivery Experience. You will also be responsible for building marketing solutions that can scale globally.Key job responsibilities• Produce and deliver graphics to be displayed on Amazon.com storefront customized by destination• Plan & execute customer facing onsite merchandising campaigns and seasonal events content calendar• Apply design principles that help drive successful design• Communicate design rationale in a clear, respectful and open, fluent manner across stakeholders.• Effectively manage multiple projects and overlapping deadlines• Analyze content/traffic metrics performance, and share results and learnings in weekly, monthly, and quarterly Business Review meetings to key internal stakeholders and executives• Serve as subject matter expert on merchandising tools and widgets• Partner with Business, Product, Tech Teams and global marketing teams to align marketing strategies and business prioritiesBASIC QUALIFICATIONS- Bachelor’s degree or equivalent experience- 2+ years experience in digital marketing, advertising, or e-commerce design- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- An online portfolio or samples of design work demonstrating digital marketing, retail merchandising, and visual design ...

- The Pathways program recruits externally only and internal employees are ineligible- This role is posted within the Amazon internal portal so that employees can formally refer external candidates.- Applying to this role will consider you for all our US locations for Pathways; successful candidates will be matched to a site prior to receiving an offer. - Annual Intern Pathways cohorts start between May and June 2025 for a 12-week internship, based on intern availability and university schedule.RECRUITMENT TIMELINE:- Applications will be reviewed on a rolling basis and interviews will be scheduled starting in January 2025. - You will be notified via email if we have chosen to move forward with your application. You can also check your status any time in our application portal.APPLICATION: - A cover letter is not necessary.- The application process will take ~65 minutes to complete. The first step in the application process includes an online assessment and a series of mini business-case simulations that allow you to learn more about Amazon.- Be sure to set aside an appropriate amount of time in a comfortable place with no distractions.- You will be notified via email if we have chosen to move forward with your application. You can also check your status any time in our application portal.AMAZON OVERVIEW:At Amazon, we take pride in hiring and developing the best. We are excited to offer MBA and master’s program graduate students the opportunity to launch big careers with limitless possibilities. Are you looking to become a leader in a global Fortune 100 company? Do you want to manage people, process, and technology in one of the most innovative operations environments on Earth? Would you enjoy the challenge of delivering a continuously improving customer experience to millions globally? If so, then the Amazon Pathways Operations program may be right for you. PROGRAM OVERVIEW: Pathways is a three-year Operations Leadership Development Program designed to rapidly develop talented MBA and Masters-level graduates with the skills needed to become Amazon’s future Senior Management. Pathways members are highly visible to senior leadership and have flexibility with changing roles, sites and geographies as we strive to create global leaders. Through a series of intense, progressively challenging opportunities in the core of our world-class operations network, we will stretch your leadership capacity to its full potential. The business lessons you learn and credibility you develop will benefit you over the rest of your career and prepare you for future executive leadership opportunities.WHAT TO EXPECT: This is a 12-week internship (40 hours per week) in one of Amazon’s world-class operational warehouses. As an intern, you will own a project where you have the opportunity to apply your analytical skills sets to solve a real problem impacting the business. You will be presenting and delivering long term, scalable solutions that will have significant impacts to the business and customer experience. This project will immerse you into Operational processes and expose you to the end-to-end supply chain at Amazon. Interns will have visibility into what it would be like to manage large teams and work in a world-class logistic company. Upon completion of the internship program, your performance will be evaluated. Your performance evaluation, along with role availability, will determine your opportunity to join the full-time Pathways program in 2026. Internships are available in select regions. LOCATIONS & PLACEMENT:- The position will be located in a fulfillment center, sort center, delivery station, or other warehouse environments- Must be willing to relocate at time of hire (position location is most heavily weighted on business need but will also consider individual location preference)EXPECTED HOURS & ENVIRONMENT: - This position is demanding; hours may fluctuate with seasons and changing environments- Expect to work weekends, holidays, and/or overnight shifts with anticipated overtime - Stand/walk during shifts lasting up to 12 hoursKey job responsibilities- Interact with senior leadership to think broadly about solutions to the most complex business and operational challenges - Engage in continuous improvement projects throughout the course of the programBASIC QUALIFICATIONS- Currently enrolled in MBA or equivalent master’s level program at the time of application with a conferral date between December 2025 – June 2026.- 3+ years of full-time industry work experience, which occurred between the conferral date from your undergraduate program and prior to starting your MBA or master’s program, OR 3+ years of military work experience prior to starting your MBA or master’s program. ...

Are you an experienced Mechanical & Plumbing Designer with a passion for BIM? Are you a creative, smart and driven individual that enjoys working with complex projects within a team environment? If this is you, we want YOU on our team!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You will be a part of highly creative and efficient MEP BIM team, tasked with designing challenging and complex projects with innovative solutions for Amazon owned Data Center facilities. You will provide support to our Central Engineering Team through the preparation of Mechanical & Plumbing BIM models, construction documents and leveraging BIM data. You will influence Data Center design documents for: Air Handling Units, Cooling Towers, Chillers, Control Systems, Fire Detection/Suppression systems, Piping and Plumbing systems. You will produce, maintain and publish permit Mechanical Engineering drawing sets for our fleet of Data Centers.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. We are part of the US team responsible for the design and operation of critical industry leading Data Center facilities throughout North & South America. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we do highly support continued learning opportunities and focus on continued employee development.Key job responsibilitiesDaily responsibilities will include designing the Mechanical and Plumbing systems of Data Centers, and utilizing Revit to create and maintain BIM models. You must be able to work independently and work within a team environment to accomplish assigned tasks. This includes working with internal groups as well as external suppliers and consultants, manufacturers, vendors, and contractors. Your duties will include:• Be self-motivated and work within the MEP group as well as within other teams.• Preparing and developing detailed Revit models of Mechanical & Plumbing building systems.• Developing & publishing construction documentation for Mechanical & Plumbing building systems designs in a fast-paced environment to meet scheduled deliverables.• Updating and modifying existing models and construction documents as required.• Assist with creating and maintaining standard regional BIM templates.• Participate in design coordination meetings with other trades for clash detection and resolution.• Work on concurrent projects in multiple geographical locations.• Assist the project team with information exchange processes between internal and external customers.• Provide coordination support for information requests during construction phases.• Recording and reporting of key metrics to management.• Travel to Data Center sites for Engineering evaluations and surveys as required. On Average once or twice a year.• Be positive and always offer creative, out of the box solutions.• Have fun and work hard!A day in the lifeAs a designer, you will collaborate across disciplines and teams to refine data center designs. Your work includes creating detailed models, drawings, specification, prototypes, and updating managers and leaders of changes to the building design. You engage in design discussions, review feedback from peers and collaborators, and adjust designs to ensure our data center solutions meet the highest standards of efficiency and quality.About the teamWithin the AWS Data Center Community, the Data Center Design Engineering team is a dynamic and collaborative group of engineers and designers dedicated to revolutionizing data center infrastructure. We pride ourselves on our expertise in designing, building, and optimizing cutting-edge data center solutions. Together, we strive for highest level of quality, efficiency, reliability, and sustainability in data center operations.We foster an environment of inclusion, innovation, and excellence. Team members continuously push the boundaries of what's possible in data center design and engineering. Joining our team means becoming a vital part AWS's mission to evolve the future of data center technology. If you are passionate about data center engineering, and want to make a meaningful impact in this critical field, we invite you to be part of our exciting journey.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of design/engineering experience of Mechanical & Plumbing building systems for mission critical facilities.• 4+ years’ experience using Revit for producing Mechanical & Plumbing engineering BIM models and construction drawings.• Practical knowledge and understanding of Mechanical & Plumbing codes (IPC, or UPC) and safety regulations. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, collaborative team of enthusiastic doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Job Overview – As a an Amazon Robotics Mechanical Engineer you will develop innovative hardware designs for our emerging robotic systems and improve existing hardware to optimize performance and enhance customer experience. The ideal candidate has experience designing and analyzing robotic systems, enjoys analytical problem solving and possesses practical knowledge of robotic design, fabrication, assembly and rapid prototyping.Key job responsibilitiesThe Mechanical Engineer will be responsible for:• Working with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing• Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch and sustaining• Writing requirements, functional specifications, design verification plans, and functional test procedures• Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownership• Design and adaptation of holistic hardware solutions for ambiguous problems with fluid requirements.• Collaboration with cross-functional teams, vendors and integrators to deliver an automation solution• Creating design of experiments and leading cross-functional automation of experiments A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS in Mechanical Engineering- SolidWorks or similar CAD experience, understanding of best practices for part design, advanced assemblies and complex configuration management- Hands on experience crafting proof-of-concept models and prototypes- Thorough understanding of principals, theories and concepts in mechanical engineering and ability to apply them to product design- Ability to effectively communicate concepts and write technical documents- Experience with full lifecycle and proficiency at completing tasks to meet milestones- Experience evaluating design, performance and logistical tradeoffs for hardware systems ...

Do you have a passion for media and enabling measurement and reporting solutions that will drive critical business decisions? Do you want to work on a global project that impacts scalable improvement to campaign performance? Do you thrive in an extremely fast-paced and ambiguous start up environment backed by a large complex advertiser? If yes, then the Amazon MODE (Media Operations, Data and Execution) team is right for you. As a media data manager for MODE’s tool, RAFT (Reporting and measurement module), you will be working in a cross functional role to consult with stakeholders, support product updates and prioritize tasks for product team to deliver a product that helps media teams optimize performance for their campaigns focused on the metrics that matter to us at XCM.Key job responsibilities* Manage performance of standardized schema, data specifications and performance metrics for data delivery to agencies to set expectations on behalf of MODE Product with multiple agencies* Complete new data onboarding for current and future roadmap of RAFT for reporting and measurement with agencies across multiple holding companies* Input into 3rd party measurement provider data standardization to generate brand performance metrics to optimization for attention and brand goals.* Partner with MODE Science and Product team to implement the data support needed for media team test and learn plans to support leveraging RAFT tool and enhancing media performance and insights.A day in the life- Work cross functionally with the RAFT science and product team to prioritize needs of media stakeholders and track progress- Identify ways to simplify user process in tool and functionality with engineers- Project manage 3rd party brand lift study and quality metric partners across attention, etcAbout the teamGlobal Media Data Standards team at MODE prioritizes the standardization of our naming of campaigns, digital data naming and draws upon media knowledge for governing automated data needed for global systems and toolsBASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams ...

Interested in working on an innovative and high-impact business changing the way customers think about grocery? Amazon is looking for a customer obsessed, motivated individual to join the Amazon Fresh Stores team.Amazon Fresh is a new grocery store designed from the ground up to offer a seamless grocery shopping experience, whether customers are shopping in store or online. We’ve introduced new ways to make grocery shopping more convenient, including the Amazon Dash Cart, which enables customers to skip the checkout line, and new Alexa features to help customers manage their shopping lists and better navigate our aisles.We’re looking for an exceptionally motivated and organized Merchandising Manager with strong customer focus, analytical skills, and an entrepreneurial spirit to join the merchandising team. You will help execute on detailed plans and timelines, impact store merchandising strategy to drive topline and reduce shrink, and communicate to leadership on status, risks, and process changes. You will need to thrive and deliver results in an ambiguous, and fast-paced business environment, operating across multiple teams and levels in the organization.The ideal candidate will have strong customer experience intuition, business and product sense combined with solid understanding of technical concepts. You must be able to thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, exceptional communications, and leadership are essential to success in this role.Key job responsibilities* Develop, execute and maintain planograms across multiple categories throughout the year.* Identify and implement process improvements and opportunities for innovation and simplification in planograms and merchandising processes.* Coordinate with cross-functional teams and communicate with internal and external partners, while meeting tight deadlines.* Act as the ‘business owner,' possessing a thorough understanding of internal and external variables that impact our business.* Conduct financial analysis of business opportunities to meet and exceed goals.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- 4+ years of professional experience as a corporate visual merchandiser, in-store/field visual merchandiser, and/or retail buyer (or similar) ...

At Amazon, we are excited to offer veterans the opportunity to launch into big post-military careers with limitless possibilities. We know that transitioning from the Armed Forces can be a stressful and sometimes daunting task. Studies show that veterans leave their first post-transition jobs at higher rates than their civilian counterparts. As such, searching for that post-transition role is as much about finding a company where you can picture yourself being successful as it is about finding the right role. As we get to know you more, we invite you to get to know us better. Visit www.amazon.com/about to: · Learn more about our businesses through Press Releases on our Investor Relations site, through Jeff’s 2015 Shareholder Letter, and the first letter shared in 1997, which is included in our annual report each year. · Learn more about Amazonians and follow us on Facebook, Twitter and LinkedIn. · Learn more about our commitment to our communities, diversity and military veterans. · Learn more about our headquarters in Seattle as well as global opportunities Are you looking to become a leader in a global Fortune 100 company where you can manage people, process, and technology in one of the world’s leading logistics, supply chain, transportation, and fulfillment operations? Would you enjoy the challenge of delivering a continuously improving customer experience to over 285 million customers globally? Could you assume financial responsibilities that impact both the bottom line and shareholder expectations for a growing Fortune 100 corporation? If the answer is yes, then the Amazon Military Pathways program may be right for you. Military Pathways is a three-year Operations Leadership Development Program designed to rapidly develop talented Veterans with the skills needed to become Amazon’s future Senior Management. Talented individuals are crystalized into great leaders through cornerstone experiences - leadership opportunities that result in life changing lessons and drive people to accomplish great things. The Amazon Military Pathways program is looking for high-potential veterans with strong leadership and operations backgrounds who are ready for challenges worthy of building Amazon's next senior leaders. Through a series of intense, progressively challenging opportunities in the core of our elite operations network, we will stretch your leadership capacity to its full potential. The business lessons you learn and credibility you develop will benefit you over the rest of your career and quickly prepare you for effective senior leadership. WHAT TO EXPECT:The following is a brief overview of this fast track to senior leadership.Step 1 - Start as an Area Manager, learn Amazon operations on the front-line leading people and systems. Kick off your career by managing and directing 50 to 100 associates in one of our world-class fulfillment/sortation/delivery centers.Step 2 - Progress into the Operations Manager role and gain experience leading other managers and teams of 300-500 members. Drive improvements in Operational processes and the end-to-end supply chain by working cross-functionally with technology and engineering teams across Amazon.Step 3 – Graduate from the Pathways Operations Leadership Development Program and emerge as a leader known for operational excellence. In this senior manager position, you will lead through others to execute on regional or network initiatives. Apply your expert subject matter expertise to lead a new business, project, team or an entire site in a specific region. The Amazon Military Pathways program is for innovative, talented, and experienced leaders seeking to become highly influential Senior Leaders in critical areas of Amazon's business, in locations all over the world. We’re looking for veterans who pushed themselves by volunteering for the most challenging and elite assignments and training during their time in uniform to similarly challenge themselves at Amazon. Join us as we continue to make history.We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities with or without reasonable accommodation. These activities include the following: - Lifting and moving material up to 49 pounds each - Bending, lifting, stretching and reaching both below the waist and above the head - Frequent walking in the building and around area; facilities are over a quarter mile in length - Standing and walking for up to 10-12 hours a day - Ascending and descending ladders, stairs and gangways safely and without limitationLOCATIONS & PLACEMENT:Must be willing to relocate at time of hire; position location is most heavily weighted on business need, but will also consider individual location preference.EXPECTED HOURS & ENVIRONMENT:This position is demanding; hours may fluctuate with seasons and changing environments.Expect to work weekends, holidays, and/or overnight shifts with anticipated overtime.The position will be located in a fulfillment center, sort center, delivery station, or other warehouse environments.COMPENSATION:Total compensation for Pathways Operations includes three elements: (1) Base pay, (2) 1, 2-year sign-on payment, (3) Restricted Stock Units (RSUs)Key job responsibilitiesCoach, manage, and develop large teamsPartner with senior leadership to think broadly about solutions to the most complex business and operational challengesEngage and lead continuous improvement projects throughout the course of the programBASIC QUALIFICATIONS - 5+ years of active duty service as a commissioned/non-commissioned military leader. - Transitioned/retired within 1 year (NO EXCEPTIONS) - A completed Bachelor’s Degree from an accredited university. - Excellent military record demonstrating significant levels of responsibility and leadership experiences in challenging, high-operational-tempo assignments. - Candidates must be flexible to work weekends and/or overnight shifts regularly. ...

The AWS Neuron Compiler team is actively seeking skilled compiler engineers to join our efforts in developing a state-of-the-art deep learning compiler stack. This stack is designed to optimize application models across diverse domains, including Large Language and Vision, originating from leading frameworks such as PyTorch, TensorFlow, and JAX. Your role will involve working closely with our custom-built Machine Learning accelerators, including Inferentia/Trainium, which represent the forefront of AWS innovation for advanced ML capabilities, powering solutions like Generative AI.Key job responsibilitiesAs a Sr. ML Compiler Engineer III on the Neuron Compiler Automated Reasoning Group, you will develop and maintain tooling for best-in-class technology for raising the bar of the Neuron Compiler's accuracy and reliability. You will help lead the efforts building fuzzers and specification synthesis tooling for our LLVM-based compiler. You will work in a team with a science focus, and strive to push what we do to the edge of what is known, to best deliver our customers.Strong software development skills using C++/Python are critical to this role.A science background in compiler development is strongly preferred. A background in Machine Learning and AI accelerators is preferred, but not required.In order to be considered for this role, candidates must be currently located or willing to relocate to Seattle (Preferred), Cupertino, Austin, or Toronto. BASIC QUALIFICATIONS- 3+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of experience in developing compiler features and optimizations- Proficiency in C++ and Python programming, applied to compiler or verification projects- Familiarity with LLVM, including knowledge of abstract interpretation and polyhedral domains- Demonstrated scientific approach to software engineering problems ...

Are you excited about building high-performance robotic systems that can perceive, learn, and act intelligently? The Vulcan team is creating first of a kind robotic workcells.We are seeking software engineers to help with our initial robotic prototypes and workcell deployments. This includes building computer vision systems, ML and AI models, robotic control and motion planning, and process management. It also includes end-to-end ownership of decision explanation, fault detection, monitoring, A/B testing, large scale model training, simulation, hardware integration, and more. This work spans prototypes in the lab as well as wide-deployment systems. As a software engineer, you will help plan the roadmap, implement, test, and monitor services in our robotic fleet. You will also have the opportunity to learn and be a part of an interdisciplinary team building all parts of the robot hardware and software stack.Key job responsibilitiesDesign and test Machine Learning pipelines for vision systems on robotic platforms.Optimize, deploy, and support at scale ML models on the edge. Influence the team's strategy and contribute to long-term vision and roadmap.Work with stakeholders across , science, and operations teams to iterate on design and implementation.Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.Work directly with customers and partners to test prototypes and incorporate feedbackMentor other engineer team members.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience in machine learning, data mining, information retrieval, statistics or natural language processing ...

AWS seeks a highly motivated, top-tier Network Engineers for the Amazon Dedicated Cloud (ADC) Network Scaling and Deployment team. This critical role will drive the expansion of AWS's next-generation IP network infrastructure, innovating in network automation and cloud networking technologies to build highly available, secure, and scalable solutions. The ideal candidate will leverage their knowledge of networking concepts, experience in large-scale enterprise or service provider environments to drive complex issues to resolution autonomously or collaboratively. They will utilize AWS's advanced tools to develop automations that reduce manual operations, implementing cutting-edge approaches to automate network deployments across AWS's global data centers. Responsibilities include leading the planning, design, and execution of large-scale network scaling and build projects, utilizing coding best practices and custom automation frameworks for seamless scalability and rapid resource provisioning. The role requires supporting 24/7 operations on-call rotation and the capability to work on-site for critical events or needs.This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.Key job responsibilitiesYou will be responsible for the planing and delivery of network scaling and network build projects, including high-level (HLD) and low-level (LLD) reviews, bill of materials review, and defining and executing the overall scaling strategy and implementation plans for AWS's ADC regions. Your experience working in a network system deployments or in an enterprise network environment will help us implement automated solutions across a variety of applications and systems.You'll also:- Maintain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.- Troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.- Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.- Drive and support innovation from Top of Rack to the Network Core and everything in between.- Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.- Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.- Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.- Deliver simple, sustainable and repeatable solutions and processes.- Collaborate with highest tier escalation engineers/resolvers.- Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.This position requires that the candidate selected be a US citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. About the teamAWS ADC Networking (Amazon Dedicate Cloud) owns datacenter network services that provide unconstrained connectivity to dedicated US Government customers. They own the networks end to end, including scaling, design, and operational functions.Core Networking Videos:- Working at AWS in the Core Networking Team - Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4- Working at AWS in the Core Networking Team - Meet Chitra, Systems Development Engineer --- https://youtu.be/Dc0279BKS58AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Current, active US Government Security Clearance of Top Secret or above- 5+ years of experience in a hands-on, network-focused technical role involving IP routing protocols/technologies and platforms in large-scale data center and/or WAN environments ; experience developing engineering, deployment, or operations mechanisms to support IP networks and networking systems.- 5+ Years experience in a technical on-call capacity responding to customer-impacting events, mitigating issues, and performing root cause analysis.- Knowledge and experience interacting with multiple network devices simultaneously through networking configuration tools, Infrastructure as Code, or scripting.- Ability to demonstrate excellent technical judgment with a high standard for change safety, and capability to operate independently as well as collaboratively with peers. ...

Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into everything we do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to support and enhance our Customer Service Operations network through our Self Service and Automation features, CRM, contact center infrastructure, and various client applications. We focus on robust architecture, world class UX, and leverage our Big Data to drive insights and solutions through a myriad of applications.CET is looking for an experienced Network Development Engineer (NDE) to lead a multi-year, large-scale, contact center system and infrastructure. You will be part of a Global Product and Technology team whose innovations and strategies will define the next generation of Amazon Customer Service in partnership with Amazon Web Services technology teams. Key job responsibilitiesAs a Networking Development Engineer in CET, you will be:- Responsible to design, implement, and manage robust network and telephony solutions on AWS that ensure seamless operations for our global Amazon Customer Service (CS) contact centers. - Collaborate across teams to deliver high-quality solutions, from concept to production, and lead network projects to optimize contact quality, network latency, and scalability while adhering to best practices of network engineering. - Partner with broader Network/Infrastructure teams to ensure geographically dispersed agents can handle contacts flawlessly and adhere to operational performance standards. - Troubleshoot and resolve network routing, telecom carrier issues, contact quality and agent connectivity issues.- Collaborate with Data/Software engineering teams for efficient deployment of new designs, products, and network software tools.- Develop and maintain clear documentation on network implementations, deployments, recurring issues, procedures, and knowledge transfer.- Work alongside top-tier escalation engineers to resolve complex network and telecom issues. The desire and ability to work in an operational, fast paced, collaborative environment is essential.A day in the lifeYou will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanBASIC QUALIFICATIONS- 4+ years of major internet routing protocols experience- 4+ years of experience in a technical on-call capacity, responding to customer impacting events, troubleshooting, mitigating and root-cause analysis of those events. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is looking for best-in-class Network Engineers to drive the operations and of one of the world’s largest and complex networks. With Amazon Web Services (http://aws.amazon.com), our goal is to become “The Infrastructure Platform” to the world. Our customers demand the highest quality and reliability for their services and challenge us to be better, faster, and cheaper every day. We are expanding at a tremendous rate; it is our responsibility to maintain quality and reliability while developing innovative ways to the operation of our network. What is AWS and AWS Direct Connect? Amazon Web Services (AWS) offers a broad set of global compute, storage, database, analytics, application, and services that help organizations move faster, lower IT costs, and scale applications. Our services are trusted by the largest enterprises and the hottest startups to power a wide variety of workloads. The AWS Direct Connect team delivers solutions that make it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help to reduce network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections. AWS Direct Connect is currently available in more than 100 locations, which span nearly 70 cities in 30 different countries. https://aws.amazon.com/directconnect/ This is an excellent opportunity to join Amazons world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. As a Network Development Engineer working within AWS Infrastructure you will: - Provide critical on-shift network operations support to Amazon.com customers to diagnose and respond to large-scale events.- Support and maintain our next generation networks.- Deliver simple, sustainable and repeatable solutions and processes.- Partner with our broader Technical Operations organization to reduce operational burden.- Work closely with our Network Engineering & Deployment teams to ensure operational readiness for new deployments.- Drive standards across the network and ensure that we are fully compliant to those standards and policies.- Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.- Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.- Improve our detection mechanisms by designing and implementing new alerts.- Identify and troubleshoot recurring platform issues and ability to effectively engage with mid and senior-level engineering teams for full resolution.- Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.- Troubleshoot , and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction.- Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.- Effectively contribute towards hiring and developing others in the team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 4+ years of major internet routing protocols experience- 4+ years of experience in a large-scale network environment.- 4+ years of experience working with TCP/IP fundamentals, including application and troubleshooting- 3+ years of experience in working on a Linux/Unix environment, working at the CLI- Experience in automation and scripting in Python or Shell- 3+ years of experience with flow control, UDP, BGP, OSPF, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec and TLS. ...

Do you like to use network and Unix systems engineering to deliver simple, sustainable and repeatable solutions? Would you like to play a key role in driving the stability and sustainability of next-generation IP networks?AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS GCNA (Global Connectivity and Network Availability) Organization is looking for a Network Development Engineer to join our Backbone Enterprise, and Regional Engineering (BERE) team. Network Development Engineers partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.AWS GCNA (Global Connectivity and Network Availability) is the backbone that connects the globalAWS network. Focused on controlling the internet traffic that allows users to access their informationand applications regardless of where they are in the world. GCNA is responsible for building anddesigning a complex backbone network that allows internet traffic to flow efficiently between datacenters and customers.Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Create and implement changes on the network.• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.• Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.• Drive and support innovation from Top of Rack to the Network Border and everything in between.• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.• Deliver simple, sustainable and repeatable solutions and processes.• Collaborate with highest tier escalation engineers/resolvers.• Create and review documentation and process regarding network. implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.A day in the lifeEngineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities: we work with internal partners to develop and implement the next gen platforms along with the tooling ecosystems to support with these platforms driving efficiency and scalabilitythrough the automation of builds, configuration deployment, and the scaling of capacity. As ournetwork is one of the largest in the world, there is no blue print at our scale allowing our engineers to develop solutions to the complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control oftraffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events.• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.• Manage customers during problem resolution and operating efficiently under pressure.• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.• Travel to data center/network sites and Amazon/customer offices as needed.About the teamWithin AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization isresponsible for the design, implementation, and operations of a wide array of networking infrastructurethat provide global connectivity between all AWS Regions and edge locations.BERE provides the massive scale required to support our AWS customers and internal services, via anetwork that grows by 70% annually. In addition, they have teams that are responsible for the designand operation of our global corporate office and data center network, allowing tens of thousands ofAmazonians to perform their daily tasks in support of our customers.Working at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w Working at AWS the GCNA Team - Meet Orlando, Principal Network Development Engineer: https://youtu.be/9-uXNw76DsAAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 4+ years experience in a network focused hands-on technical role working with IP routing protocols/technologies and platforms in large scale data center and/or WAN network environments.- 4+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- 4+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.- 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming. ...

Do you like to use network and Unix systems engineering to deliver simple, sustainable, and repeatable solutions? Would you like to play a key role in driving the stability and sustainability of next-generation IP networks?AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Core Networking team is looking for a Sr. Network Development Engineer to join our Network Fabric Engineering (NFE) team. As a Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global datacenters.AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data. Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Your core job responsibility is to create network designs, services, and deployment procedures that solve for many requirements.• Together, you and your leadership team will decide on the projects that best support your team’s mission.• You, and your team, will design ahead of customer or technology needs, always predicting and solving for problems that have not yet occurred. This takes the form of creating and defending High Level Design (HLD) and Low Level Design (LLD) documents, working with internal. stakeholders to influence technology roadmaps, constructing and testing your solutions, and providing support to the teams that will deploy and operate these designs.• You will create and automate deployment processes that increases quality and velocity.• You will work closely with our internal customers on designs/solutions; bringing those designs/solutions from concept to production.A day in the life• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure.• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.• Travel to data center/network sites and Amazon/customer offices as needed.About the teamAWS NFE (Network Fabric Engineering) owns datacenter network services that provide unconstrained connectivity to our customers, such as EC2, EBS, S3 and Amazon CDO Services. They own the networks internal to the datacenters end to end, including scaling and operational functions, for both traditional datacenters. They also own newer AWS offerings such as Outposts and Local Zones.Working at AWS in the Core Networking Team- Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4- Meet Kensie, Network Development Engineer --- https://youtu.be/ezF3kpUAhWUAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- • A Bachelor's Degree in Computer Science or equivalent experience is mandatory.- • 8+ years of IP networking fundamentals and extensive experience in the application of IP protocols as well as network analysis fundamentals and robust troubleshooting skills.- • 8+ years of experience with major internet routing protocols; specifically, BGP, OSPF, MPLS, RSVP and ISIS in a large enterprise environment.- • 8+ years working with major network operating systems such as Cisco IOS and/ or Junos.- • 3+ years experience with Unix/Linux skills and the ability to script in Python, Perl, shell. ...