Seattle

If you like to work with new technologies and optimizing existing technology have experience participating in network/systems support for a large-scale enterprise or service provider environment, we would like to meet you. Your work will play a key role in driving the stability and sustainability of next-generation IP networks.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Core Networking team is looking for a Network Development Engineer to join our Inter-DC & Optical team. As a Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global datacenters.AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data. Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems planning, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Create and implement changes on the network.• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.• Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.• Drive and support innovation from Top of Rack to the Network Border and everything in between.• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.• Deliver simple, sustainable and repeatable solutions and processes.• Collaborate with highest tier escalation engineers/resolvers.• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.About the teamCapacity Engineering team owns AWS's inter-datacenter network growth strategy. This encompasses the design, planning, and delivery of networking infrastructure and topology. BASIC QUALIFICATIONS- - A Bachelor's Degree in Computer Science or equivalent- - 4+ years’ experience with the rollout of large DWDM networks and Optical network technologies- -3+ years’ experience with optical planning and modelling tools- -1+ year of professional development experience with Python or similar tool for network automation scripting ...

Do you like to use network and Unix systems engineering to deliver simple, sustainable, and repeatable solutions? Would you like to play a key role in driving the stability and sustainability of next-generation IP networks?AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Core Networking team is looking for an Optical Network Development Engineer to join our Network Product Development (NPD) team. As an Optical Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global data centers. AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. They own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking’s goal is to balance efficiency, performance and reliability to allow customers access to their applications and data.Key job responsibilitiesOptical Network Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Collaborate with vendors/manufacturers to evaluate new hardware and software features. Create implementations plans for incorporating them into the network.• Automate optical test plans and qualify optical modules.• Collaborate with vendors/manufactures in defining and developing test plans for Optical Modules.• Work with network operations team in identifying operation issues and improving quality and RMA process. A day in the life• On an everyday basis as part of our team, you have the unique opportunity to understand the growing AWS network and our internal customers’ requirement on interconnect solutions. You'll work backwards to devise hardware solutions by influencing the broad industry and/or to develop software tools with sister teams to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence. • Operating at the scale we do, there is no blueprint for how to do what we do, which encourages our engineers to identify and develop simple solutions to complex problems. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. We work closely with our internal partners that design, build and operate the network to ensure that our solutions meet their needs and exceed their expectations.About the teamThe InterDC Optical Services team is responsible for the development, delivery and lifecycle support of the optical products used to interconnect AWS Data Centers and PoPs (Point of presence), ensuring diversity of supply and continually lowering data transfer cost for customers. This product portfolio serves a broad customer base and is primarily used to transport Core (EC2 & Prod) and Border (Internet) traffic in and across all but a few AWS commercial and ADC regions globally. Our current network size is >10Pbps of inter data center traffic over >30k devices worldwide and our team is structured to create and evolve these products and solutions while providing highly available, secure and scalable transport for multiple customer fabrics globally.Working at AWS in the Core Networking Team- Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4- Meet Kensie, Network Development Engineer --- https://youtu.be/ezF3kpUAhWU\About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- • Bachelor’s degree in Electrical/Electronic Engineering, Physics, Computer Engineering or equivalent worked experience.- • 4+ years of work experience on optical communication systems or components.- • 4+ years of experiencer with optical transceivers and IEEE standards.- • 2+ years of experience developing test scripts for optics validation and characterization.- • 1+ years of experience working with optical and networking merchant silicon suppliers, manufacturing processes, and qualifications.- • 1+ years of professional development experience with Python or a similar scripting language for automation scripting. ...

As part of the Amazon-wide Global Talent Management and Compensation team, the Organizational Planning and Effectiveness team’s mission is to enable Amazon to build healthy and effective organizations with the right leaders, in the right roles, at the right time. We develop philosophies, mechanisms and products that guide leaders to inspect and make data-driven decisions to improve their organizational operating models, structures, and executive talent.As the Organizational Design and Effectiveness Principal, you’ll own defining the long-term vision for how we measure and help leaders improve their organization’s effectiveness. You’ll build mechanisms to work closely with talent management, PXT, organizational effectiveness experts and business leaders in each line of business to understand the nuances of their businesses and how organizational effectiveness processes and products could help solve their business challenges more effectively. You’ll partner with our research scientists to advance our understanding of organizational effectiveness at Amazon, and constantly scan academia and industry best practices for innovations we can learn from. You’ll frame decisions for Amazon’s most senior HR and business leaders through writing crisp, data-driven documents and facilitating discussion that codify our organizational effectiveness processes. You’ll be a strategic thought partner and teacher to the team, providing product managers, UX designers, and engineers with a real-world perspective on the fundamentals and the nuances of improving organizational effectiveness. You’ll write guidance and develop support resources for business leaders and their PXT partners to implement organizational effectiveness processes, then work with product managers on our team to embed guidance and processes in our products.Key job responsibilities• Uncovering the root causes of pain points for executives and their HR partners• Sourcing, sharing, and adapting organizational design and effectiveness innovations from industry and academia• Defining the long-term vision for Amazon’s peculiar organizational design and effectiveness philosophies and processes• Influencing HR and business leaders on philosophical and process decisions related to organizational effectiveness• Advising and training product, design, and engineering partners on both strategic needs and practical realities of executing organizational design• Developing and leading ongoing mechanisms to create an organizational effectiveness community of practice across Amazon• Designing research studies in partnership with Research Scientists to advance Amazon’s understanding of how to improve organizational effectivenessAbout the teamThe Organizational Planning and Effectiveness team formed in November 2023 to create a single-threaded focus within Global Talent Management and Compensation. The team is building two enterprise-wide products: an executive talent management product that helps leaders connect business strategy to executive talent strategy, then identify, develop, and match successors to the right roles; and an organizational design product that helps leaders rapidly model alternate scenarios for structures, roles, and reporting relationships. This growing team partners with Research Science, UX Design, and additional talent management teams across the company to build innovative experiences for Amazon’s leaders and their HR partners.BASIC QUALIFICATIONS• Bachelor's degree• Exceptional data-driven, business writing skills• 10+ years of progressive experience in executive talent management and/or organizational design and effectiveness• Experience defining and implementing talent management strategies and programs for large, fast-paced and diverse organizations ...

Amazon Health Services (AHS) is on a mission to make it dramatically easier for customers to find, choose, afford and engage with the services, products, and professionals they need to get and stay healthy. We use design, service and technology to provide the best possible customer experience and change the way people think about healthcare.The AHS Central Performance & Brand Marketing Team is seeking a talented, customer-obsessed, Product Marketing Manager to own the strategy and execution on Outbound platforms to grow and establish the newly launched business vertical "Health Conditions Program" within AHS Org. This role will be instrumental in the mission to connect Amazon customers to a wide array of health-care products and services available via 3P marketplaces, with a focus on solutions for chronic or complex-longitudinal conditions afflicting 60% of US adults, and insurance as a payment method to unlock 87% of US health care spending paid for by insurance. Enabling these services will help Amazon build a large business in health care and have a meaningful impact on health outcomes, which will complement our existing 1P businesses, Amazon Pharmacy and One Medical. We aim for Amazon to be the easiest place for customers to discover and start engagement with a full suite of solutions to treat complex chronic conditions and achieve wellness. For example one use case is marketing 3P Healthcare providers (such as Omada, Talkspace) to Amazon customers to educate them about healthcare benefits and services they can access that might be covered for and paid by their employers and would require zero or minimal co-pay.In this role you will be the single threaded owner HCP Outbound Marketing channels. You will develop the customer messaging, value proposition, channel strategy, forecast, and then lead execution with contract marketing manager (reporting to you) and partner closely with the lead business, creative, engineering and product teams to drive business goals. You will hold a high bar for measurement of marketing activities and will define success metrics, measurement methods and reporting processes for your efforts. The ideal candidate understands Email/SMS/Push (outbound) marketing channel very from a technical and marketing strategy/execution POV, has an experimentation bend of mind to solve problems and is willing to work with engineering and product teams to build for long term impact. In addition, you work extremely effectively in a matrix organization, influence partner teams to align on strategy and secure high performing placements, develop win-win partnerships with other teams and write powerful documents to influence and align senior leadership.This is a highly visible position and you will have the opportunity to grow, engage and influence Directors and Sr. Managers across AHS as well as present to VPs on a weekly basis.#everydaybetterKey job responsibilities• Own AHS Onsite Marketing Strategy and Execution to drive business goals• Build the creative and experimentation strategy to launch and grow each 3P partner we launch under HCP program • Build new mechanisms to simplify workflows• Build onsite marketing calendars and forward looking plans, with internal business, product and tech partners • Develop, deliver and measure marketing experiments and programs to drive AHS customer adoption and engagement• Work closely with Creative and Design partners to experiment, document and share learnings• Represent AHS Performance Marketing in key business reviews with VPs and Directors, including operating planning reviews and quarterly and monthly business reviews• Develop, report, and continually improve email channel performance metricsA day in the lifeYou will build and develop the email marketing for AHS. This will include working closely with marketers, product, design, tech and BI teams across AHS to grow adoption and engagement for OneMedical, Amazon Clinic, and Amazon Pharmacy. This includes developing learnings that helps understand customer behavior and what most engages our customers and reflect this in your marketing strategy and tactics. You will engage with senior leadership to share your ideas and how we can build the next generation of marketing for AHS. You will develop a robust experimentation plan and create mechanisms to learn and grow quickly. About the teamAHS Performance Marketing owns driving new customers to all Amazon Health businesses including OneMedical, Amazon Clinic, and Amazon Pharmacy. We look to automate optimization for each channel and are constantly looking for scale. We are heavily data driven and Customer Obsessed and are excited to partner with Data Engineering leaders to unlock customer behavioral signals to best serve our customers. We are a team that does not take ourselves too seriously, other than the work to help customers. We hold a high bar for our experiences and strategies. Please reach out if you'd like to learn more.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing and measuring marketing performance in various channels ...

As a Partner Marketing Manager for SMB in the Americas at AWS, you will play a pivotal role in shaping the marketing strategy and execution of AWS's SMB strategy with partners across the Americas. You will be responsible for fostering strong co-marketing relationships, creating innovative marketing strategies, and delivering measurable results. If you're passionate about AWS, have a proven track record of successful partner collaboration, and value ownership and innovation, this is an exciting opportunity to make an impact.Key job responsibilitiesKey Responsibilities:1. SMB Partner Collaboration: Build and cultivate strategic relationships with a set of AWS SMB partners, understanding their business goals and co-developing marketing strategies that align with mutual objectives.2. Co-Marketing Strategy: Develop and execute comprehensive co-marketing strategies that encompass joint campaigns, events, webinars, content creation, and other initiatives to promote AWS and our partners.3. Innovative Marketing: Stay at the forefront of market trends and emerging technologies, identifying opportunities for innovative partner marketing approaches that set AWS apart in the industry.4. Campaign Execution: Lead the end-to-end execution of co-marketing campaigns, ensuring timely delivery of high-quality content, assets, and events that resonate with target audiences and drive lead generation.5. Performance Measurement: Define clear KPIs and success metrics for partner marketing initiatives. Regularly analyze campaign performance and provide actionable insights to optimize strategies.6. Cross-Functional Collaboration: Collaborate closely with AWS cross-functional teams, including marketing, sales, product management, and partner management, to ensure alignment and maximize campaign impact.7. Budget Management: Manage marketing budgets effectively, tracking expenditures and demonstrating a strong ROI for partner marketing efforts.A day in the lifeA large part of this role's activities will be working across internal teams to coordinate GTM activities for the SMB customer segment. This will involve regular touchpoints to engage on joint activity and ensure marketing and partner marketing alignment in SMB.In addition, this role will work closely with the global partner marketing team to design and execute campaigns to drive demand generation for AWS SMB partners.About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Bachelor's degree in marketing, business, or a related field; MBA or relevant certifications are a plus. ...

Do you thrive on performing in a fast paced environment where your actions will directly impact revenue growth and improve overall customer experience? Are you excited to be part of a billion dollar business with global reach? The Amazon Currency Converter (ACC) operations team is looking for an experienced Program Manager with international/cross-border technology experience to manage the operational relationships with our internal and external payment partners, optimize business processes to support continued revenue growth, and become the “go to” team member for resolving business escalations. The overall ACC business provides a better payment experience for cross-border Buyers and Sellers worldwide and extends Amazon’s reach beyond the borders of our existing marketplaces. ACC owns two services: Amazon Currency Converter for Sellers (ACCS) and Amazon Currency Converter for Buyers (ACCB). ACCS enables Sellers to sell in more marketplaces by making it easier to get paid in their local currency to their home bank account, thus increasing the number of Sellers and product selection on Amazon marketplaces. ACCB makes it easier for international Buyers to pay in their local currency, improving the international customer experience and increasing the number of customers shopping on Amazon sites. ACC generates free cash flow and directly impacts the Amazon Flywheel. The Business Operations Program Manager is responsible for helping drive operational excellence within payments. This role will support global external payment partners to push excellence and a world class customer experience. This role will also partner with internal stakeholders to identify points of friction, propose requirements for business expansion, and advocate for the customer experience. This role is required to serve as a hands-on analyst and partner manager - resolving escalations, using data to identify areas of improvement, and supporting projects. Key job responsibilitiesAs a member of the ACC Business Operations team, your key responsibilities will help grow and expand the scope of the business by:· Recommending and driving projects to improve customer pain points within larger Payments organization and services across Amazon· Facilitating operational relationships with third party partners and internal customers — holding partners accountable for performance and contractual commitments· Identifying operational gaps in new offerings and setting operational requirements for new projects· Managing medium to large sized business operations projects· Interfacing with business and technical customers, gathering requirements and producing data-driven analysis; partnering with internal teams to support new payment products or functionality post launch· Working with technology teams to drive payment processing performance improvement and resolve customer-impacting issues· Defining metrics for assessing performance and trendsBASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking a Sr. Physical Security Engineer to join its data center design team. Position is available for any of the following locations:• Seattle, Washington • Herndon, Virginia • Columbus, Ohio• Austin, Texas As a Physical Security Engineer at AWS, you will lead security designs for Amazon Data Centers (DC) throughout our Americas Region. Physical Security Engineers at AWS work to design safe, secure, resilient, cost effective Data Center (DC) facilities. As a Physical Security Engineer at AWS, you will lead security designs for DCs in our Americas Region and impact AWS global DC security standards. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will provide technical guidance, have a direct impact on the design of DC facilities, solve large-scale implementation issues, and be responsible for developing and communicating security design requirements to internal and external project partners. As a Physical Security Engineer, you will work directly with other AWS Security Teams, AWS Management, and partners to collaborate in the real-world application of Physical Security throughout AWS. You will review and be very knowledgeable of new and cutting-edge technologies and security measures for possible application to the existing suite of security processes and measures in order to enhance the security posture across AWS. You should have a working knowledge of physical security principles and how that relates to practical application and real-world implementation of processes and measures, as well as working knowledge of Crime Prevention through Environmental Design (CPTED).Key job responsibilities• Lead designs (construction drawings and specifications) for physical security elements (cameras, access control, intrusion detection, fences, gates, etc.) for DC projects.• Collaborate with other security organizations within AWS to develop design standards, evaluate cost, risk and benefits of designs and facilitate design discussions.• Communicate conceptual designs to internal stakeholders and external consultants.• Participate in maintenance Basis of Design, prototype design, and template specifications for physical security elements.• Create security design scope of work for design RFPs.• Review and direct the work of physical security engineering design consultants. • Manage multiple fast-paced projects simultaneously.• Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%.About the teamo Why AWSo Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.o Diverse Experienceso Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.o Work/Life Balanceo We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.o Inclusive Team Cultureo Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.o Mentorship and Career Growtho We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s degree in relevant engineering field or equivalent additional experience • 5+ years of physical security design experience • 1+ years of physical security design experience in data center or similar mission critical projects ...

We are seeking an experienced policy manager to own strategy and implementation of Creators’ policies. You will be responsible for developing and maintaining policies that protect associates and influencers, Amazon's brand, and end-customers. You will be a trusted advisor to our operations, business, and legal teams on high-visibility escalations. You will partner with our operations and global Creators teams to calibrate and implement new policies, prioritize new initiatives, and ensure delivery against internal goals. Key job responsibilities• Contribute to the strategy, evaluation, and maintenance of Amazon’s Global Creator Operating Agreement and Program Policies. Partner with legal and global Creators teams to gain consensus on policies and improvements. • Own fast-paced policy research by monitoring industry trends and risk areas; draft and present thoughtful policy proposals to senior leaders.• Determine and implement effective operations solutions, understanding technical limitations and contributing to roadmap prioritization of the same• Support highly sensitive escalations • Own creator-facing initiatives related to policy compliance • Influence technology investments to detect and prevent risk to the Creators business• Plan and manage multiple parallel projectsAbout the teamThe Creator team’s mission is to make Amazon the Earth’s most desired destination for commerce creators and their content. We own the Associates and Influencer programs and brands across Amazon to ensure a cohesive experience, expand creators’ opportunities to earn through innovation, and launch experiences that reinforce feelings of achievement for creators. In partnership with Creators, the Trust, Safety, and Support (TSS) team strives to improve the Amazon customer and creator experiences by identifying and implementing policy changes and investigating violations among our community. TSS is focused on four functions: Application Review, Influencer Moderation, Creator Content Annotations, and Fraud Investigations.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience working in a matrixed organization ...

Amazon is looking for a talented Postdoctoral Scientist to join its AI Research on foundation models, large-scale representation learning, and distributed learning methods and systems for a one-year, full-time research position. At Amazon, you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and innovate on new representation learning solutions. You will interact closely with our customers and with the academic and research communities. You will be at the heart of a growing and exciting focus area and work with other acclaimed engineers and world famous scientists.Large-scale foundation models have been the powerhouse in many of the recent advancements in computer vision, natural language processing, automatic speech recognition, recommendation systems, and time series modeling. Developing such models requires not only skillful modeling in individual modalities, but also understanding of how to synergistically combine them, and how to scale the modeling methods to learn with huge models and on large datasets. Join us to work as an integral part of a team that has diverse experiences in this space. We actively work on these areas:* Hardware-informed efficient model architecture, training objective and curriculum design* Distributed training, accelerated optimization methods* Continual learning, multi-task/meta learning* Reasoning, interactive learning, reinforcement learning* Robustness, privacy, model watermarking* Model compression, distillation, pruning, sparsification, quantizationIn this role, you will have the opportunity to:- Leverage machine learning models and advanced statistical techniques to extract valuable insights from historical data and comparable item information.- Tackle data scarcity challenges by developing innovative approaches to maximize the utility of available data sources.- Collaborate with cross-functional teams to develop and deploy production-ready solutions.- Participate in research activities, including publishing papers, attending conferences, and collaborating with academic institutions to advance the state-of-the-art in relevant fields.Key job responsibilitiesIn this role you will:• Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.• Publish your innovation in top-tier academic venues and hone your presentation skills.• Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.BASIC QUALIFICATIONS* PhD in a relevant field, received within 2 years of starting the program.* Proven publication record in Machine Learning, Robotics, Computer Vision, AI, Computer Science, Operations Research, Economics, or other related technical fields.* Experience in data science and quantitative research.* Proficiency in technologies relevant to the sub-field. ...

Do you want to join an innovative team of scientists who invent and apply the most advanced machine learning and NLP techniques to create the best customer engagement experience on the earth? Do you want to revolutionize the way how customers solve their issues and get their questions answered? At Customer Engagement Technology (CET), we develop peculiar products that help customers solve problems. We innovate on behalf of customers, developing Bot, self-service, and associate-facing products that delight customers and support our world class customer service workforce. We are looking for talented Postdoctoral Scientists to join our CET Machine Learning team in Seattle, WA for a one-year, full-time research position to work on research and development of task oriented dialogue agents for the customer support domain. We utilize Large Language Models (LLMs) to address challenges within TOD systems, such as Natural Language Generation for generating system responses based, state tracking, decision making etc. We publish our research in top tier NLP and AI venues (EMNLP, ACL, AAAI, etc), and deploy ML powered chatbots primarily in the customer returns domain. Key job responsibilitiesIn this role you will: • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.BASIC QUALIFICATIONS• PhD in a relevant field, received within 2 years of starting the program • Proven publication record in Machine Learning, Computer Vision, AI, Computer Science, or other related technical fields • Experience in data science and quantitative research • Proficiency in technologies relevant to the subfield• Experience in Natural Language Processing, and in particular Large Language Models ...

Amazon Web Services (AWS) seeks a creative, self-motivated, high-judgment, well-connected and experienced public relations professional to drive communications programs for its growing portfolio of artificial intelligence (AI) and machine learning (ML) services. The right candidate possesses extensive media relations experience, excellent writing skills, and expertise translating complex technology concepts into broadly digestible stories, along with a track record of exercising high-judgment while acting quickly.The AWS AI and ML PR Manager partners with AWS service, business, and marketing teams to develop and execute messaging, thought-leadership strategies and campaigns, and innovative communications tactics. The ideal candidate enjoys diving deep into technology and is motivated by a dynamic, highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. The candidate must be comfortable working sensitive issues and communicating with the media on issues that can impact AWS’s reputation. Key job responsibilities- Define, develop, and oversee end-to-end execution of PR strategy and programs to drive awareness for AWS’s AI offerings. - Regularly interact with senior leadership to influence strategy and negotiate decisions in relation to service issues, announcements, and messaging- Work cross-functionally to plan and execute PR campaigns- Serve as a global liaison for international PR teams, helping to support international plans, service launches, and cross-functional PR campaigns- Ensure factually accurate representation of an expanding portfolio of AWS services in technology press- Manage sensitive reputational issues with internal stakeholders and member of the media- Protect sensitive competitive, technical, business confidential information- Develop and strengthen relationships with key journalists, bloggers, and evaluators in technology trade and business press- Manage complex, fast-moving, and unexpected communications challenges with high judgment and professionalism.- Support development and execution of events and media engagements BASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree in communications, public relations, or a related field- Business-to-business technology PR experience required ...

Amazon is seeking an experienced public relations professional to join our global team and lead executive communications for Amazon Ads. Amazon Ads is innovating to help brands of all sizes reach relevant audiences in our stores and on our streaming services, apps, devices and across the web to help grow their businesses through delightful customer experiences. As a PR Manager for Amazon Ads, you will provide communications counsel to, and partner with, business leaders to craft and implement holistic executive communications programs that help educate and inspire our audiences. Responsibilities include, but are not limited to, developing and executing owned and earned communications strategies, tactics, and content; ongoing media relations; collaborating with stakeholders across a variety of Amazon communications and business teams; and working with our international teams to help extend and localize programs for their regions.The successful candidate is customer-obsessed with high-judgment. They are exemplary written and verbal communicators, with exceptional media relations and project management skills. The candidate should have experience working with high standards under tight deadlines, and a proven track record of earning trust from internal and external stakeholders, as well as effectively managing complex and high-profile media/speaking engagements. Key job responsibilities• Spearhead owned and earned communications strategies and messaging for select Amazon Ads executives across media engagements, speaking engagements, and owned channels/events• Manage executive speaking and media engagement• Provide strategic PR counsel and support to business leaders. • Keep current on industry trends, issues, and news and proactively provide related counsel• Build and maintain relevant media relationships• Successfully manage complex, fast-moving and unexpected communications challengesBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree- 5+ years advertising industry experience- Experience proactively managing a current network of media contacts ...

Amazon continues to invent with AI to build world-class products, services and experiences across every part of its business. We are seeking a high-judgment communications professional to join our team. As PR Manager for Amazon AI, you’ll work across Amazon communications – including Devices & Services, Prime Video, Stores, and more – to help source and tell stories on the ways Amazon is using generative AI to transform customer experiences. You will help us showcase the breadth and depth of our generative AI investments and innovations, and increase the quantity and quality of stories we can tell through our campaign that drives coordinated, multi-channel, company-wide AI storytelling. The ideal candidate will be able to earn trust and establish strong rapport with senior business leaders, scientists, and communications colleagues across Amazon and AWS. The candidate will also have experience working across diverse businesses and teams; have a strong understanding of how to leverage earned, owned, paid and social media to scale impact; and have experience working to high standards under tight deadlines across broad teams. Being flexible in managing ambiguity as priorities change will be key. This is your job if you feel comfortable diving deep, you are highly inquisitive, and motivated by a dynamic, fast-paced culture where we are establishing best practices and taking smart risks. You will also have a deep understanding of generative AI topics and trends, eager to cultivate fresh story ideas, possess excellent writing skills, and be adept at translating complex technology concepts into broadly digestible stories. About the teamThis role is part of the cross-company AI Communications team within Amazon’s Communications & Corporate Responsibility (CCR) team. BASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree ...

Amazon is seeking an experienced, motivated communications professional to drive product and customer PR for its low Earth orbit (LEO) satellite network, Project Kuiper. This is a unique opportunity to shape the communications program for one of Amazon’s most ambitious new initiatives, and to have a positive, lasting impact on customers and communities around the world. As a PR Manager for Project Kuiper, you will define and build the communications strategy for our core product and service portfolio. You will be responsible for generating awareness of Kuiper among end customers; supporting go-to-market (GTM) plans for consumer and enterprise services; and driving customer storytelling across enterprise, mobility and telecommunications segments. You’ll be expected to develop messaging, execute successful campaigns and milestones, build and sustain strong media relationships, and scale programs to reach a global, diverse audience. In this role, you’ll partner closely with business, product, sales, and marketing teams to drive the overall GTM process. As a key advisor to the business, you must demonstrate excellent judgment, earn trust with various internal stakeholders, and be willing to dive deep into complex topics. You must also be able to clearly articulate ideas in both written and verbal communications, anticipate potential issues and headwinds for the business, find ways to simplify and streamline work, and effectively advocate for decisions that protect the long-term interests of Amazon and its customers. Along the way, you will have a chance to define the long-term vision for this exciting new business, and to help Project Kuiper deliver on its mission to connect tens of millions of residential, enterprise, and government customers around the world.Key job responsibilities- Manage end-to-end communications for consumer and enterprise product offerings, including announcements, launches, and product reviews- Drive joint milestones and storytelling with customers and partners across all verticals - Build awareness of Kuiper among end customers in priority regions- Demonstrate industry and thought leadership in key verticals- Manage engagement with key media, analysts, and influencersBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree in communications, public relations, or a related field ...

Amazon Web Services (AWS) seeks a creative, self-motivated, high-judgment, well-connected and experienced public relations professional to drive communications programs focused on developer thought leadership and service areas, including containers, serverless, monitoring & observability, and open source. The right candidate possesses extensive media relations experience, excellent writing skills, and expertise translating complex technology concepts into broadly digestible stories, along with a track record of exercising high-judgment while acting quickly.The AWS Developer PR Manager partners with AWS service, business, and marketing teams to develop and execute messaging, thought-leadership strategies and campaigns, and innovative communications tactics. The ideal candidate enjoys diving deep into technology and is motivated by a dynamic, highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. The candidate must be comfortable working sensitive issues and communicating with the media on issues that can impact AWS’s reputation. Key job responsibilities- Define, develop, and oversee end-to-end execution of PR strategy and programs to drive awareness around key developer topics. - Regularly interact with senior leadership to influence strategy and negotiate decisions in relation to service issues, announcements, and messaging- Work cross-functionally to plan and execute PR campaigns- Serve as a global liaison for international PR teams, helping to support international plans, service launches, and cross-functional PR campaigns- Ensure factually accurate representation of an expanding portfolio of AWS services in technology press- Manage sensitive reputational issues with internal stakeholders and member of the media- Protect sensitive competitive, technical, business confidential information- Develop and strengthen relationships with key journalists, bloggers, and evaluators in technology trade and business press- Manage complex, fast-moving, and unexpected communications challenges with high judgment and professionalism.- Support development and execution of events and media engagements BASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree in communications, public relations, or a related field- Business-to-business technology PR experience required ...

Amazon Web Services (AWS) seeks a creative, self-motivated, high-judgment, well-connected, and experienced public relations professional to drive communications programs for its machine learning infrastructure tools. The right candidate possesses extensive media relations experience, excellent writing skills, and expertise translating complex technology concepts into broadly digestible stories, along with a track record of exercising high-judgment while acting quickly.The PR Manager, ML Infrastructure Tools partners with AWS service, business, and marketing teams to develop and execute messaging, thought-leadership strategies and campaigns, and innovative communications tactics. The ideal candidate enjoys diving deep into technology and is motivated by a dynamic, highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. The candidate must be comfortable working sensitive issues and communicating with the media on issues that can impact AWS’s reputation.Key job responsibilities• Define, develop, and oversee end-to-end execution of PR strategy and programs to drive awareness for AWS’s ML infrastructure offerings• Regularly interact with senior leadership to influence strategy and negotiate decisions in relation to service announcements and messaging• Work cross-functionally with product marketing and product management teams to plan and execute PR campaigns• Serve as a global liaison for international PR teams, helping to support international plans, service launches, and cross-functional PR campaigns• Ensure factually accurate representation AWS services in technology and business press• Manage sensitive reputational issues with internal stakeholders and member of the media• Protect sensitive competitive, technical, and business confidential information• Develop and strengthen relationships with key influencers—traditional and emerging— in technology trade and business press• Manage complex, fast-moving, and unexpected communications challenges with high judgment and professionalism• Support development and execution of events and media engagementsBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree ...

Since 2006, AWS has changed the way that companies acquire and use technology by providing a highly-scalable, secure, cost-effective, and flexible technology platform in the cloud. AWS is growing rapidly in the U.S. and around the world with customers ranging from startups to Fortune 500 corporations.AWS Communications is looking for an experienced, versatile PR professional to join its Customer & Industries Comms team. We are seeking an exceptional candidate who will drive high-impact, integrated media relations campaigns that showcase how customers and Amazon are innovating with AWS to create new value for their customers, employees, and overall operations. A core focus of this job will be publicizing the stories of how our retail and consumer packaged goods (CPG) customers rely on AWS to power their businesses with AI, analytics, and other cloud services. AWS supports many of the world’s leading retail and CPG companies, such as Niemen-Marcus, Coca-Cola, Lululemon, Nike, Petco and, of course, Amazon.com. As we sometimes say, “AWS was born from retail, and built for retailers.” Key job responsibilities- Creating and executing proactive, creative, and integrated PR campaigns that align with a pioneering technology business- Developing media strategies that align resources and create a cadence of press opportunities that elevate the AWS story with reporters- Managing complex, fast-moving, and unexpected communications challenges with high judgment and professionalism- Managing relationships with reporters and influencers across business, technology, and the industries- Developing stories with customers and partners about their journey to the cloud and use of AWS services, including AI/ML, data analytics, and industry-specific solutions.- Cultivating and maximizing relationships with customers, including business leaders, technologists, and PR teams- Crafting compelling story ideas, content, and messaging- Leading media programs for AWS-owned and industry/customer/partner events - Managing PR agenciesA day in the lifeYou will use your understanding of the intersection of technology and retail/consumer packaged goods to execute high-impact and creative PR plans. You will work across multiple teams, sometimes with competing stakeholders, to produce a steady cadence of coverage, influence conversations, press engagement, and awareness of cloud computing’s transformational impact across industries. In this role, you will have an opportunity to support creative programs that are worthy of a company that continues to pioneer the cloud.BASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree in communications, public relations, or a related field- Experience working with high-level executives at large technology companies- Track record in communications or PR for high-profile enterprise software/systems companies ...

The Amazon Communications team is seeking a driven, detail-oriented, and savvy PR/Communications professional for the role of Public Relations Manager, Seller Experience. The person who fills this role will be responsible for both proactive and reactive PR activities to support the operations offerings within the Selling Partner Services business, such as Fulfillment by Amazon (FBA), Supply Chain by Amazon, and more, that support the more than two million sellers who sell in Amazon’s store. This person will work closely with business partners to provide PR counsel and guidance, drive PR strategy and execution for key business announcements, work in close collaboration with senior business leaders, and drive messaging and narrative development. The role will also support issues management, helping to manage media escalations while looking around corners to plan ahead for potential issues.This role can be located in Seattle, WA or the Washington, D.C. area.The successful candidate will be a self-starter who can clearly formulate and communicate PR recommendations and plans to both peers and executives, drive collaborative decisions, build relationships internally and externally, and deliver results. He/she will also be comfortable providing counsel and guidance to a wide variety of counterparts crossing a number of disciplines, and will be an expert in clearly communicating complex programs. Additionally, this role will consistently work with a range of media contacts across ecommerce trade and national business publications. The ideal candidate will have strong PR experience, a track record of successfully managing proactive announcements with coverage results, and media relations expertise in both pitching proactive stories on a national scale and managing issues and reactive storylines. Key job responsibilities• Lead PR strategy and programs related to seller operations and logistics • Provide counsel to executives and cross-functional teams on PR approaches and messaging • Manage and guide proactive PR announcements, launches, and narratives • Develop and manage relationships with a range of top-tier media contacts • Write and evolve messaging and talking points in a thoughtful and strategic way • Build, guide, and execute PR plans, including communicating plans internally and securing leadership approvals • Successfully manage complex, fast-moving and unexpected communications challenges, both proactively and reactively • Help manage a third-party agency to support PR activities • Willingness to represent Amazon as a spokespersonBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree ...

Amazon is seeking a smart, creative, and driven PR specialist to join the Alexa team. In this role, you will work on product launches, storytelling initiatives, and momentum PR programs. You will have experience planning and executing consumer campaigns that reach lifestyle media and influencers, developing impactful launch strategies for products or services, and building effective working relationships with media. A successful candidate will be a strong writer, have exceptional attention to detail, demonstrate bias for action, and be able to work collaboratively across internal PR and external agency partners.This role is open to candidates based out of the Seattle, WA office location. Key job responsibilities- Plan and execute communications programs geared towards lifestyle and technology media- Work cross-functionally to plan and execute cross-channel communications plans- Regularly interact with business and marketing teams to plan for launches and generate news- Execute storytelling initiatives across earned and owned channelsBASIC QUALIFICATIONS- 5+ years of recent professional communications or public relations experience- Bachelor's degree ...

Amazon is seeking a highly-organized, self-motivated and high-judgment professional to join the Amazon Prime Communications team. This individual will help lead high visibility public relations initiatives for Prime in the U.S. and around the world. Key job responsibilitiesThis role will be responsible for tracking, managing, and organizing workflow across the Prime Communications team—and in some cases across Amazon and/or with third-party companies—in the U.S. and worldwide. The ideal candidate should have demonstrated expertise in writing, media relations, project management, influencer relations, and social media. The ideal candidate is able to work autonomously as well as cross-functionally; have experience communicating across multiple teams and/or external agencies; a proven track record identifying efficiencies, reducing siloes, and facilitating cross-functional collaboration; is able to identify and track industry trends and coverage, circulating it with the appropriate stakeholders. This individual should be a self-starter, have an eye for details, and enjoy wrangling multiple people and projects. They'll display poise and sophistication in rapid-moving situations and become fast friends with a number of internal teams throughout Amazon. Key Responsibilities • Act as a PR business partner with the WW and U.S. Prime business• Collaborate with internal stakeholder teams across Amazon to drive successful programs • Successfully manage complex, fast-moving and unexpected communications challenges• Develop workback timelines for tactics•Help drive proactive coverage for U.S. Prime initiatives by pitching and securing top media, including print, broadcast and online outlets; build excellent relationships with key media• Manage reactive media inquiries in the U.S. when necessary • Support strategic launches for U.S. Prime• Serve as a global liaison for Prime with communications leads in other countries and other Prime benefit businesses• Write key messaging, press releases, briefing documents, and other external and internal materials for PR• Manage external PR agency on monitoring and reporting guidelines, coverage reports, and end-of campaign metrics• Identify key industry trends and announcements, drafting an analysis, and circulating with the appropriate stakeholdersBASIC QUALIFICATIONS- Bachelor’s degree- 5+ years of experience in public relations (in-house and/or agency). ...