Principal Applied Scientist, Responsible AI

At AWS, we build and operate AI services responsibly, driving measurable success along multiple Responsible AI dimensions, including safety, fairness, privacy, security, robustness, explainability, and transparency.As a Principal Applied Scientist on this team, you will contribute to:• Understanding in depth the technical and scientific issues related to safety, fairness, privacy, security, robustness, explainability, transparency, and other issues, in both "classical" and generative AI.• Developing new solutions and science best practices in Responsible AI.• Developing our research and innovation agenda.• Defining the strategies, priorities and metrics for technical progress in Responsible AI.• Building and developing the AWS team.• Driving adoption of new science and best practices among service teamsBASIC QUALIFICATIONS• Understanding in depth the technical and scientific issues related to safety, fairness, privacy, security, robustness, explainability, transparency, and other issues, in both "classical" and generative AI.• Developing new solutions and science best practices in Responsible AI.• Developing our research and innovation agenda.• Defining the strategies, priorities and metrics for technical progress in Responsible AI.• Building and developing the AWS team.• Driving adoption of new science and best practices among service teams. ...

Principal Applied Scientist, SP Insights

This Principal Applied Scientist will be the science leader across a suite of causal impact models used across Amazon's business. This scientist will oversee development of a scalable framework to calculate incremental impact of Selling Partner actions and Selling Partner facing programs on their long-term business growth. This framework must support development of both homogenous and heterogeneous treatment effect models that can be used to surface impact estimates to Sellers or guide segmented analyses of impact across populations. These models will scale to 200+ different types of actions and a diverse set of use cases (content prioritization, action lift estimation, program valuation).This role requires advising directors/VPs on using causal and impact estimation models to inform key decisions such as whether to maintain support for a feature, or double down on a SP-facing product. This leader must be innovative, determining the right set of techniques to solve the unique scientific challenges, and designing and implementing scalable solutions. The role requires solving problems of significant scientific and technical complexity (often with incomplete data) that necessitates the use and understanding of methodologies across multiple science and econometrics sub-disciplines. This scientist must apply high-judgement to balance the scientific innovation achieving required model accuracy and will often be required to make trade-offs between speed of delivery, breadth of use cases, accuracy of models, clarity of performance metrics, explainability, and other factors.Key job responsibilities- Lead a group of scientists and software engineers to deliver solutions utilizing ML and other advanced algorithms to solve business problems. - Advance team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner. - Develop science and engineering roadmap, run Sprint/quarter and annual planning, and foster cross-team collaboration to execute complex projects. - Design and execute experiments, and analyze experimental results in collaboration with Product Managers, Business Analysts, Economists, and other specialists. - Hire and develop top talents, provide technical and career development guidance to both scientists and engineers in the organization. - Leverage industry best practices to establish repeatable applied science practices, principles & processes. BASIC QUALIFICATIONS- MS degree (or equivalent) in Electrical Engineering, Computer Science, Mathematics, or related technical field- 5+ years of industrial/academic product experience, such as formal verification, program analysis, constraint-solving, and theorem proving- 5+ years of technical management experience- 5+ years of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations ...

Principal Customer Delivery Architect

As a Principal Customer Delivery Architect, you will serve as a pivotal technology and strategy advisor for AWS's key enterprise customers across the Americas region. This role requires a deep understanding of AWS technologies and the broader technology ecosystem. You will engage directly with CTOs and CIOs to drive strategic technology initiatives, ensuring that AWS services align with and enhance our customers’ IT and business strategies. Your expertise will help our customers enhance their innovation speed, IT efficiency, and the business value derived from their technological investments.You will drive the development of innovative tools and solutions that accelerate the pre-sales cycle for AWS customers, driving technical excellence and innovation. This role requires exceptional business acumen, a commitment to continuous learning, and a deep obsession with customer success. Your ability to deliver strategic, hands-on solutions that create significant technical and business outcomes will be key to achieving the desired impact at scale.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilitiesStrategic Direction and Development: - Define and develop overall strategic direction to AWS customers and internal AWS teams designing, building, optimizing, transforming or otherwise migrating applications, software, and services on the AWS platform. - Be the point of contact for the AWS Global Leader on accelerating innovation, account strategy, technical execution aligning to increasing business value through cloud adoption, covering people, processes, and technology aspects. - Engage with C-level executives to guide their strategic technology initiatives and support their transformation journeys.- Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud- Build deep relationships with senior technical individuals within customers to enable them to be cloud advocatesLeadership and Collaboration: - Drive the development of outcome-based business-IT solution proposals in collaboration with sales and solution architecture teams.- Act as the AWS executive technical sponsor for strategic customer initiatives, ensuring alignment with AWS’s Global Service offerings and the customer's strategic goals. - Ensure that the solutions across strategic programs adhere to AWS’s enterprise architecture and security best practices and principles, and achieve intended business outcomes. - Mentor and lead internal teams, fostering a culture of innovation and continuous improvement within the organization.- Capture and share best-practice knowledge, sales and delivery content amongst the AWS Professional Services communityPartnership Development: - Engage with system integrators and strategic Independent Software Vendors (ISVs) across various customer scenarios to enhance solution offerings. - Identify common patterns in customer needs to drive standardization and repeatability in AWS solutions.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s degree or 10+ years of relevant professional experience.- 10+ years in senior IT roles, including leadership positions, with direct engagement with C-suite executives.- Experience with managing multi-year cloud transformations impacting 10,000+ users across multiple business units and geographies.- 5+ years designing and delivering enterprise-level AWS solutions, driving $50M+ in business value.- 5+ years developing organizational strategies and collaborating across technical and non-technical teams, managing cross-functional teams of 50+ members. ...

Principal Design Program Manager, Strategic Planning, Devices and Services Design Group

Amazon's Devices and Services Design Group (DDG) is seeking a Principal Design Program Manager to drive strategic planning across the organization. This role will be responsible for working with partners and stakeholders to define and manage priorities for the org and the operating model to support them. In order to be successful, this person will need to bring along cross organization stakeholders to gain their buy-in and support. The ideal candidate will exhibit leadership, high judgment, the ability to influence, and exceptional organization and communication skills.In this role, you will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners. You will combine expert program management skills with a passion for user experience to help teams across Devices and Services improve the designs of Amazon’s products and services. You will need to manage communications across levels and organizations within Amazon to ensure awareness, understanding and alignment with organizational and business priorities.Key job responsibilities- Strategic Planning: Mitigate ambiguity in studio-wide planning by creating strategic short- and long-term plans.- Goal Creation and Guidance: Manage studio-wide key performance indicators to track and enhance DDG success.- Operational Modeling & Measurement: Direct the analysis and improvement of organizational workflows to enhance planning and ensure scalability.- Change Management & Leadership: Craft comprehensive change management strategies for new initiatives, leading operational transformations with an emphasis on minimizing disruptions and maximizing adoption.- Executive Reporting: Regularly provide data-driven updates to senior executive leadership regarding team performance and the impact of operational strategies.- Communication Strategy: Consistently communicate the status and activities of the organization in a clear, concise, and business-oriented manner, while maintaining strong relationships with DDG and D&S partners.- Professional Development and Mentorship: Promote the growth and development of the design team through targeted training programs and mentorship opportunities, cultivating a culture of continuous learning, improvement, and self-sufficiency.About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 8+ years of UX Design Project/Program Management and/or Design Ops experience in design organizations- 8+ years of working cross functionally with design, product and tech teams experience- Experience operationalizing and maturing UX Design organizations within a complex and ambiguous corporate environment.- Experience owning program strategy and end to end delivery, including defining program requirements and using data and metrics to determine improvements- Experience working with, presenting to, and influencing senior executives up to VP level ...

Principal Economist, Devices Economic Value

Amazon's Devices Economic Value team enables measurement and optimization of Amazon Devices long-term value to help Amazon build better products for their customers. Delivering lasting value to customers is in Amazon's DNA and we are at the core of how the Devices business prioritizes its investments in innovation and optimization on behalf of customers. Join us to be a part of the team that is at the core of understanding how Amazon Devices drive deeper customer engagement and helps the business make decisions about how to optimize and balance between short term monetization and long term value creation for Amazon Device users. We are seeking a skilled Principal Economist to build the future of long term value measurement and optimization for Amazon Devices.Key job responsibilitiesWe are looking for a talented Principal Economist to drive the science evolution within the Devices Economic Value space (DEV). The Principal Economist will be responsible for evolving the DEV paradigm towards driving direct business value via actionable business levers and influencing the Devices org business strategy through a better understanding of the DEV drivers. They will be responsible for science solutions to better align DEV product and engineering systems towards direct value generation through production systems. We expect the Principal Economist to drive Economic Value innovation, leveraging current advances in causal inference and machine learning. About the teamDEV Science team’s mission is to drive measurement and optimization of long term economic value of the devices business that balances short term and long term tradeoffs across product lifecycle, and drive clear value for Amazon shoppers. We leverage science advancements across causal inference, structural modeling and machine learning, to solve challenging business problems in Amazon Devices. The team spans scientists across a wide range of seniority, tenure and specialization, including economists, data and applied scientists, with dedicated product and engineering partners. BASIC QUALIFICATIONS- Ph.D. in economics or related finance or policy field- 8+ years of post PhD work experience in industry, consulting, government or academic research or equivalent- Strong background in causal inference- Experience with advancements on the intersection of econometrics and machine learning- Advanced coding ability in a scripting language such as Python, or R ...

Principal Economist, Economics & Growth | Rufus

Join us at Amazon as we reinvent shopping again! We're not just talking about improving the existing Amazon shopping experiences, we're building a brand-new world where shopping is effortless and intuitive through the power of generative AI. Leveraging state-of-the-art Large Language Models and generative AI, we're creating a live, two-way natural language conversational experience that is fast, helpful and trustworthy.As people turn to Amazon for deeper insights and understanding about products earlier and earlier in their shopping journeys, we're stepping up to the challenge by synthesizing complex information and multiple perspectives so customers can explore Amazon’s vast catalog to find exactly the products that solve their particular needs. Imagine having a back and forth conversation with an AI assistant helping you to articulate a problem you’re trying solve, effortlessly answering your product questions and giving you trustworthy advice and recommendations for what to buy. Also imagine a world where this same AI assistant reduces your mental load by proactively predicting and then fulfilling your shopping needs without you needing to interfere, thus saving you time and money along the way. We are building such an AI assistant to become the digital manifestation of the helpful salesperson that asks customers what they need, helps them navigate the store, waits unobtrusively while they look over the shelves, and helps them find complementary goods. What does economics have to teach this salesperson? Can we embed lessons from the behavioral literature to help customers? This is an opportunity to embed economic expertise into large scale generative models. This is just the beginning, and the future is yours to shape.We're searching for pioneers who are passionate about using technology and innovation to fundamentally change how customers shop, and who are ready to make a lasting impact on the industry and even disrupting how Amazon serves customers. You'll be a senior technical leader working with talented scientists, economists, engineers, and product leaders to innovate on behalf of our customers and help turn generative AI shopping into Amazon’s next business pillar. Key job responsibilitiesAs the Principal Economist in the Shopping Economics team, you are a senior member of the technical leadership team, working with executives, principal engineers and scietists, and senior product leaders. Your economic thought leadership helps us to build new-to-world customer experiences that solve important problems for customers while creating new business models, ensuring Amazon is optimizing its innovation portfolio to maximally help customers solve their shopping problems. Solving problems like improving the match quality between customers’ heterogeneous needs and Amazon’s nearly infinite selection, articulating the economics of advertising in a conversation, using insights from economics to better align the LLM, and using deep learning techniques to measure substitution patterns and the economic value of engagement. You work with economists, scientists, and engineers Amazon-wide to rethink systems across the company to better optimize for helping customers through their entire shopping journey. You also develop and evangelize new mental models and new ways to measure the economic value of bleeding edge generative AI. As the senior economist in the team, you also guide the work and careers of other economists on the team.BASIC QUALIFICATIONS* PhD in Economics or related field* 7+ years experience applying economics in industry ...

Principal Economist, Program Valuation, Fashion Intelligence

At Amazon, we're committed to pioneering new frontiers in customer experience, and Fashion Tech is at the forefront of this mission. Our programs and technologies are revolutionizing how customers interact with fashion products, presenting unique challenges and opportunities for quantifying their economic impact. We're seeking a highly experienced Principal Economist with expertise in causal modeling to lead our efforts in understanding the economic impact of our efforts in this dynamic space.Over the years, teams across Amazon have built systems that can value content and even optimize what is shown based on relevant ‘value’ metrics. However, understanding attribution and program incrementality continue to be challenges that require tying the business context with the most relevant methodology from an array of possible ones. The person in this role will work with finance, CBA and business owners to define the right metrics and methodologies to compute attributed and incremental value of programs and features, while leveraging existing frameworks wherever applicable. We want to answer questions like “If this program didn’t exist, what is the total economic value to Amazon that we would stand to lose?” and “What is the ongoing business impact of this CX post-launch?”. Key job responsibilities- Spearhead collaborative efforts with finance, CBA (Cost-Benefit Analysis), and business teams to define robust metrics and methodologies for measuring the attributed and incremental value of Fashion Tech programs and features.- Develop advanced frameworks and models to assess the causal economic impact of content, programs, and customer experience enhancements throughout the customer purchase funnel.- Lead the resolution of complex challenges related to content attribution and program incrementality, leveraging existing systems and methodologies while exploring innovative approaches where necessary.- Conduct in-depth economic analyses to address critical business questions, such as estimating the economic value of key programs and evaluating the ongoing business impact of post-launch customer experience improvements.- Drive cross-functional collaboration with data scientists, economists, and business leaders to integrate economic insights into strategic decision-making processes and shape future initiatives.- Stay at the forefront of industry trends, economic research, and best practices in causal modeling and econometric techniques, continuously enhancing our methodologies and frameworks to ensure relevance and effectiveness.About the teamThe Fashion Tech organization has a mission to make Amazon the most-loved fashion destination globally through technology by building novel experiences that bring a diverse breadth of customers to shop fashion in the Amazon store. The Fashion Intelligence team improves the speed, accuracy, and standards of data driven decisions across all programs within Fashion Tech. As a central analytics team, our goal is to break silos and identify interconnectedness across Fashion Tech programs, keeping the customer at the center.BASIC QUALIFICATIONS- PhD in Economics, Econometrics, Statistics, or a related quantitative field.- 8+ years of experience in applied economics, with a proven track record of leadership and impact in a technology or e-commerce environment.- Expertise in advanced causal modeling techniques, both in experimental and observational settings- Fluency in at least one statistical software package such as R, Stata, Matlab, SAS. ...

Principal Economist, Stores Economics and Science

This role will contribute to developing the Economics and Science products and services in the Fee domain, with specialization in supply chain systems and fees. Through the lens of economics, you will develop causal links for how Amazon, Sellers and Customers interact. You will be a key and senior scientist, advising Amazon leaders how to price our services. You will work on developing frameworks and scaleable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Advertising, Supply Chain, Operations, Prime, Consumer Pricing, and Finance.We are looking for an experienced Principal Economist to improve our understanding of seller Economics, enhance our ability to estimate the causal impact of fees, and work with partner teams to design pricing policy changes. In this role, you will provide guidance to scientists to develop econometric models to influence our fee pricing worldwide. You will lead the development of causal models to help isolate the impact of fee and policy changes from other business actions, using experiments when possible, or observational data when not.Key job responsibilitiesThe ideal candidate will have outstanding Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results.They will work closely with Economists, Data / Applied Scientists, Strategy Analysts, Data Engineers, and Product leads to integrate economic insights into policy and systems production. Familiarity with systems and services that constitute seller supply chains is a plus but not required.About the teamThe Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale. BASIC QUALIFICATIONS- PhD in Economics, Computer Science, or highly related field (Statistics, Finance, Math)- 10+ years of experience in industry, consulting, government, or academic research- Experience with big data and machine learning or data science- Coding ability in a scripting language such as R or python or STATA ...

Principal Engagement Manager, AWS Training & Certification

AWS Training and Certification (T&C) is looking for a customer-focused, proactive, strategic, and detail-oriented Principal Engagement Manager who is passionate about maximizing the impact and scale of the T&C organization, and committed to driving business outcomes. This role, reporting to the Vice President, T&C, will be instrumental in leading large-scale, complex projects that integrate multiple workstreams and serves as the bridge between AWS cross-functional teams (T&C, Global Services, Sales, Marketing). The Principal Engagement Manager is a highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence and collaboration across all groups within AWS.As the Principal Engagement Manager, you will own crucial elements of the day-to-day business, and work closely with executive leaders, field teams, and customers to enable workforce transformation and skills initiatives. You will provide high-level briefings for customer executive teams, including Senior Vice Presidents (SVPs) and Vice Presidents (VPs). You will direct the forward-looking execution of team priorities, manage complex customer engagements, and ensure strategic alignment and success of our projects. The role requires working with executive leaders within the T&C organization, and a high degree of strategy, operational excellence, communications expertise, project management, and collaboration skills. You are able to navigate a high degree of complexity, distill information, think strategically at a global level as well as develop key processes, and deliver and distribute information across multiple channels and mediums. The successful candidate must have exceptional problem-solving skills, strong business judgement, and demonstrated experience influencing both internally and externally at all levels, as well as proven ability to execute both strategically and tactically. This position requires a candidate who is customer focused and has the ability to prioritize work and maintain good judgment in a rapidly changing environment and synthesize insights and next steps from a large amount of sometimes connecting data to identify common patterns, meet customer requirements, and accelerate AWS’s business. Key job responsibilities• Executive Briefings, Facilitation, and Reporting: Prepare and deliver executive-level briefings and materials to VPs, ensuring clarity and alignment with business objectives. Serve as the primary point of contact for executive stakeholders and internal teams, maintaining continuous communication and transparency throughout project lifecycles. Facilitate executive-level meetings, articulating project status, challenges, strategic recommendations, and the progress of contract deliverables.• Executive Communication and Engagement: Exceptional written, presentation, and verbal communications skills that can be applied across organizational levels, including ability to build comprehensive, compelling, and actionable presentation and communication materials that span functions and groups. In coordination with the Global Services communications and Marketing teams, identify themes in alignment with customer feedback and the organization’s goals. Ensure themes are amplified through internal and external events, customer interactions, case study development, solutions portfolio development, and other communications.• Customer Engagement and Follow Through: In close coordination with the VP, T&C prioritize customer meetings for maximum business impact. Guide and oversee complex sales customer engagements to ensure appropriate next steps and follow through are captured. Participate in customer meetings and activities, determine slate of appropriate attendees, consolidate actions, and ensure follow through by direct and indirect organizations.• Special Programs/Projects and Strategy Implementation: Define, plan, and manage strategic initiatives and cross-functional projects contributing to the overall success of the organization. Plan, lead, and facilitate leadership and team on-sites, prioritizing messaging and presentation development, ensuring objectives are achieved.• Stakeholder Engagement and Team Collaboration: Foster strong relationships with stakeholders at all levels of the organization to ensure alignment and support for strategic initiatives. Collaborate with cross-functional teams to gather and analyze data requirements, ensuring they are clearly defined and integrated into project plans. Provide leadership, direction, and coaching to project teams, enhancing their capabilities and ensuring high performance.• Continuous Improvement and Innovation: Continuously evaluate project processes and outcomes, identifying areas for improvement and innovation. Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining data requirements gathering processes.• Accountability and Success Metrics: Take full responsibility for the engagement’s success, tracking performance metrics and adjusting strategies as necessary to meet business objectives. Ensure that all project deliverables meet the quality standards and strategic goals set by the organization, including the timely and accurate delivery of proposals and contract execution. Build and maintain trust through transparent communications at all levels of the training and certification organization and stakeholders in the AWS field and services teams.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 7+ years of professional or military experience- 7+ years of experience of building and leading large teams and working in matrixed operating structures in a technology-focused environment.- 5+ years of experience managing large-scale, cross-functional projects, including building sustainable processes and coordinating complex schedules.- 5+ years of experience developing customer-facing presentations.- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent ...

Principal Engineer, Amazon | Multiple Locations, USA

At Amazon, Principal Engineers are both visionary leaders and hands-on builders. As Amazon’s most senior individual contributors, Principal Engineers work on our hardest problems. While many companies this size take their foot-off the gas pedal, at Amazon, it’s still Day 1. This startup mentality, however, does not admit the luxury of a conservative approach. Principal Engineers are asked to venture beyond comfortable approaches to pioneer new spaces, and inspire others as to what’s possible. We are looking for architects and hands-on builders, who are highly attuned to the technical realities of building and operating high-scale systems for services and data. A Principal Engineer should have strong technical judgment and influential skills to facilitate discussions for business-critical designs. The perfect candidate will be able to operate at the Director, VPs and SVP level as a key technical adviser. They should be able to provide both architectural guidance and detailed technical direction while nurturing a continuous delivery culture.We are hiring across multiple businesses and in many locations across the US. Apply here to learn more about open roles that would be a fit for your background. Key job responsibilitiesAs a Principal Software Engineer, you will:Serve as a technical leader on our most demanding, cross-functional projects.Functionally decompose complex problems into simple, straight-forward solutions.Fully and completely understand system inter-dependencies and limitations.Possess expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team membersExert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience. You are a visionary leader, builder and an operator.Balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices.BASIC QUALIFICATIONS- 10+ years of non-internship professional software development experience- Knowledge of object-oriented design, data structures, and algorithms ...

Principal Engineer, AWS Hardware Engineering

Amazon Web Services (AWS) Hardware Engineering (HWEng) team creates compute and storage server designs for Amazon’s innovative web services. Our designs are industry-leading in performance, frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our Principal Engineers help establish technical standards and drive Amazon’s overall technical architecture, engineering practices, and engineering methodologies. They work on our hardest problems, building high quality, architecturally sound systems that are aligned with our business needs. They think globally when building systems, ensuring Amazon.com builds high performing, scalable systems that fit well together.The AWS Hardware Development team creates compute, storage, and edge-server designs that drive innovation across our web services. We own the hardware design life cycle, manage systems that ensure every piece of server hardware is healthy and manageable, and build essential software that interfaces with cutting-edge embedded systems all over the world. If you want to do work that makes an impact, you belong at AWS.You’ll work in a fast-paced, collaborative culture that offers more opportunities to take risks, extend your skills, and transform how our customers run their businesses. The scope and scale of AWS drives continual change, so you’ll embrace ambiguity and collaborate to create custom solutions that delight our customers and advance our technology. Join our team and help us redefine what’s possible with the cloud.Principal Engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Their expertise is deep and broad. They are hands on, producing both detailed technical work and high-level architectural designs.Ideal skill-sets include: Hardware Development, Thermal and Mechanical Design, Firmware and Embedded Systems, Quality and Reliability, Test, and Materials BASIC QUALIFICATIONS• 10+ years of experience in server technologies, including: electrical, mechanical, thermal, and software.• 8+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems ...

Principal Finance Manager, Advertising Creative, Trust and Support (ACTS)

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising experience with a relentless focus on the customer, you’ve come to the right place.ACTS Finance team is looking for an Principal Finance Manager to lead the finance support for Advertising Trust Operations (ATO). This team provides critical support to ensure that our customers have less likelihood of experiencing a defective Ad. ATO provides creative and policy moderation supports for both Sponsored Ads and DVA-SS focuses, playing a critical role in delivering Advertising self service revenue. This role will lead the end to end financial support for ATO, partnering closely with Director of operations. Principal finance manager will partner with business teams including both technology and operations in creating and reviewing business opportunities, setting up metrics, creating financial models and driving automation and productivity improvement. The successful candidate will be thoughtful, analytical, and has demonstrated ability to effectively influence the decisions of senior business leaders through clear verbal and written communication, financial analysis, and logical reasoning. The role operates in a fast-paced, global, autonomous and results-oriented environment, and will be an important member of the business leadership team. This role requires excellent communication and organization skills, including the ability to anticipate, identify and communicate risks to senior leadership (including directors and VPs) across geographies and time zones.Key job responsibilitiesKey job responsibilities* Develop financial insights and narratives during all planning, forecasting, and reporting cycles.* Manage and develop the financial planning and analysis processes, including long range planning, and OP1/OP2 planning processes.* Partner with finance teams across Advertising to standardize, streamline, and prioritize improvements, remove roadblocks, and increase the reliability and efficiency of reporting.* Partner with the business team to drive alignment between financial forecast and business plan of record.* Support ad-hoc requests and assist in various requests from finance and business executives.* Identify and create business metrics to understand the operational and financial health of the business and drive improvement* Influence others, insist on the highest standards, have bias for action and challenge the status quo* Identify operating improvements, deep dive on cost structures, and analyze business opportunities/investments.* Assess impact of new business ideas and initiatives* Partner with Product, Tech and Science to drive the prioritization of the roadmaps to drive efficiency. BASIC QUALIFICATIONS- 12+ years of tax, finance or a related analytical field experience- 7+ years of finance technology, forecast & budgeting, or other finance-focused competency experience- Experience with Tableau, Python, SQB, Quicksight, Cognos or or other BI packages ...

Principal Finance Manager, Amazon One Medical

Amazon strives to be Earth's most Customer-centric company, and that now extends to Healthcare. Amazon One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.Amazon One Medical is hiring a Principal Finance Manager over Commercial Topline Economics. Finance is critical to the success of our mission. We see the entire picture, and are the cornerstone to driving the right investments, maintaining controllership, and distilling down the right stories to push our business forward.The Principal, Topline Economics, will build our analytics portfolio for all things membership, visits, engagement and retention. This leader will be strategic and influential, working with marketing, product, tech, finance, and business leaders based on findings. They are analytical and data driving, able to apply quantitative techniques on large set of data to distill insights. The leader will partner across several teams to drive business decisions. This will include working with the BI and science teams on segmentation, cohort, and ingress, and building monthly reporting that will refine our offer. With Clinical Operations finance to optimize our visits forecasts. They will also partner with our forecasting and science teams to determine how their inputs and findings contribute to business health. Finally, they will work across several finance teams to tell the story of our business during weekly, monthly and quarterly business review.Key job responsibilities- Build membership, visits and engagement analytics and reporting.- Partner with BI and Science teams to identify the inputs that drive our topline.- Run cohort, segmentation, and deep dive analysis that will drive different business decisions. Deep dive changes and surface insights at the SVP level.- Build Prime-like reporting for all member segments.BASIC QUALIFICATIONS- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 10+ years of finance experience OR Master’s degree and 8+ years of finance experience ...

Principal Finance Manager, Commercial Sector, Amazon Business, US CPS

Come be a part of a rapidly expanding $35 billion dollar global business. Amazon Business (AB) seeks a Principal Finance Manager to support its fast-paced Commercial Sector business. This business partnership role will be responsible for shaping growth strategy with business insights, defining goals for profitable growth, executing topline and P&L controllership, financial assessment of multi-million-dollar deals.Key job responsibilitiesThe successful candidate will need to lead and coordinate with the business team full financial planning cycle, develop deep understanding of business drivers and incorporate them into financial modeling. The role will partner with business to develop high velocity industry growth strategies, new metrics to target business results, and build & automate new reporting to allow business track progress against these metrics. The role will need to build ROI analysis of bespoke customer deals and communicate to US CPS and AB leadership, as well as track the actuals results of deal launches. The role will be engaged into development of new programs and sales motions to accelerate growth.The role requires high degree of learn and be curious to understand needs of our customers, and bias for action to navigate in the start-up-like, ambiguous customer facing environment. The role will be responsible to execute on one or several cross-CPS SMEship projects and analysis, with broad scope and visibility to AB senior leadership. Finally, this role requires the capability to clearly articulate the financial aspects and takeaways of their analyses to influence senior leaders.A day in the life- Serve as the Business Partner for the Commercial business segment, driving profitable topline growth- Support Financial Planning and Analysis cycle including: Topline & P&L OP1 & OP2 planning, Monthly and Quarterly Business Reviews with AB leadership- Engage with business and partner teams across ComSec Sales, AB WW FP&A, Go-To-Market Sales Operations teams, AB Managed Spend Teams to develop insights and influence initiatives- Influence business decisions through effective verbal and written communication with senior leaders, data driven analysis and modeling, and presentation of options and alternatives using a broad range of tools including Excel, SQL, and CognosAbout the teamAmazon Business is a B2B marketplace on Amazon.com that gives businesses of all sizes access to hundreds of millions of products in a shopping experience built for businesses.BASIC QUALIFICATIONS- 12+ years of tax, finance or a related analytical field experience- Bachelor's Degree ...

Principal Finance Manager, Corp FP&A - Planning & Insights

Within Amazon’s Corporate Financial Planning & Analysis team (FP&A), we enjoy a unique vantage point into everything happening within Amazon. Our team provides strategic support to the CFO, CEO and senior leadership on enterprise-wide planning, analysis, and reporting. As the central place the entire company looks to for an understanding of financial performance, we play a major role in driving company-wide financial processes and business decisions. In this role, you will lead key financial and business reporting routines and process excellence (including automation) projects essential to the heartbeat of Amazon Finance. The position will support multiple VP/Directors and will work closely with Corporate FP&A technology and reporting teams and business unit finance teams. The successful candidate will be strategic, analytical, solution oriented and have a demonstrated ability to influence the decisions of senior business leaders through effective verbal and written communication, financial analysis, logical reasoning, and presentation of alternatives. Importantly, this role touches the design & delivery of global FP&A processes and thus, the successful candidate will work collaboratively with both technical and non-technical functions to deliver results and provide solutions to various stakeholder needs. While this role is an individual contributor role, it is expected to meaningfully contribute to increased team engagement through collaborative and inspiring cross-functional project leadership. Beyond the meaningful day-to-day responsibilities, this role offers unparalleled opportunities for professional growth and development. You will build partnerships across diverse finance teams, such as the Business FP&A, Reporting, Forecasting and Analysis (RFA) and Global Finance & Technology (GFT) teams, expanding your expertise and honing your collaboration and influencing skills. Additionally, you will have the chance to directly influence the future vision for our global FP&A capabilities, translating your ideas into long-term business impact.Key job responsibilities• Leads key business deliverables and reporting (such as company goals, company performance documents, operating plan business narratives) for Amazon’s senior leadership team and Board of Directors, working with a multitude of geographically and functionally dispersed teams to drive results. • Lead FP&A process improvement projects including AI-driven automation, collaborating with high performing finance and technology professionals to support our global FP&A process excellence roadmap.• Lead process effectiveness reviews, engaging with a broad range of business unit finance teams. • Drive company-wide analysis and overviews for senior leaders, providing insights on business priorities and outlook. • Effectively utilize Cognos/TM1 and other company financial systems to support deep dive analysis and results summarization in response to senior leadership needs.BASIC QUALIFICATIONS- 10+ years of tax, finance or a related analytical field experience- 7+ years of finance technology, forecast & budgeting, or other finance-focused competency experience- Experience with Tableau, Python, SQB, Quicksight, Cognos or or other BI packages- Bachelor's Degree in Finance or related field. ...

Principal HR Business Partner, Devices & Services

The role leads the HR function for the Devices Design Group (DDG) led by a VP within the Amazon Devices and Services (D&S) organization. DDG’s charter is to leverage design to create a seamless customer experience across our various device offerings and enrich day to day lives of the customer. This organization owns the product design for all Amazon devices including but not limited to FireTV, Tablets, e-readers (Kindle), Echo Family of Devices (EFD), Alexa voice and interaction, and new to the world products and services. Key job responsibilitiesAs a Principal HR leader, you will provide strategic leadership and expertise in the areas of Organizational design, Culture and Talent. You will own, and be instrumental in initiating and driving initiatives within your business to solve business problems. You will work with senior leaders within the organization, requiring you to collaborate with COE (centers of excellence) teams, HR Services and local/regional HRBP teams. We are a data-driven company, with critical thinking, metrics driven success measures, a strong focus on execution, and high judgement, being crucial to success in role. The right candidate will be willing to be hands-on and demonstrate the ability to influence business leaders applying the capabilities above.You will partner with your leaders to help find, grow and keep Earth’s best talent. You will be a champion of Amazon’s culture and values, partnering with your clients to help them build customer-obsessed teams.The individual in this role must be able to work well with peers in influencing implementation and interface effectively with professionals at all levels of the organization. You will need business acumen, strong communication and writing skills, ability to influence, strategic thinking, project management skills, as well as the ability to thrive in a fast paced, environment. BASIC QUALIFICATIONS•Bachelor’s degree in Human Resources or related field•10+ years of relevant Human Resources experience•Experience managing performance, assessing talent, and coaching leaders, including executive talent•Experience working with global teams, and driving organizational change initiatives and developing talent management plans for a global organization•Strong analytical skills ...

Principal HR Business Partner, WW Grocery Stores Tech & Real Estate PXT

The World Wide Grocery Tech is playing a very important part in the success of the business strategy of the Grocery stores business. This team is focused on creating world class grocery tech solutions across our different grocery brands- Amazon Fresh, Amazon Go and Whole Food Market. We are looking for a dynamic, organized self-starter to join our HR team and drive the people agenda for the grocery tech organization.Key job responsibilitiesThis role is responsible for supporting multiple Director level leaders and their teams and is critical in building and executing our people initiatives providing great internal customer support and driving HR functional excellence. This person will need to understand what it takes to move a successful, rapidly growing organization from good to great. We’re looking for a someone who is inherently curious, thinks big, and is comfortable taking calculated risks and implementing innovative solutions. An unrelenting focus on the customer and employee experience, a proven ability to invent and simplify, a bias for action and the capability to think big will be requirements for success of this role.BASIC QUALIFICATIONS- Bachelor's degree is required or equivalent experience- 12+ years of HR leadership experience within a rapidly scaling tech organization- HRBP leadership supporting tech and robotics. ...

Principal HRBP, Amazon Entertainment, Prime Video Sports

Prime Video's industry-leading global sports team is transforming the delivery and experience of watching live sports via streaming. The Principal HR Business Partner will support management, organizational effectiveness, workforce planning, and employee engagement for Prime Video Sports. In addition, they may own programs that span across the broader HR team.To be successful in this role, will require deep business understanding and influential partnership with senior management across a number of functions (including Product, Tech, Production, and Marketing) to execute the HR strategies that foster organizational and people effectiveness. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience. You will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.Additionally, the individual in this role is accountable for partnering with leadership to teach, coach, and cultivate the Amazon culture by ensuring the Leadership Principles are taught, lived, and integrated in each component of the talent system at AmazonKey job responsibilities• The ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements for leaders and employees• The desire and ability to be an influential and credible senior HR leader within the team, including setting the tone, agenda, and direction for the Prime Video Sports HR role.• Understand the entire talent system and each stage of the employee lifecycle while balancing this against local processes/practices and creating a consistent experience for all Prime Video Sports employees.• Able to identify when there is a need for local solutions and approaches vs. broader and scalable approaches.• Solutions focused and comfortable working in an environment which demands strong deliverables.• Bias for action with stellar operational excellence.• Operates with autonomy, discretion and a true hands-on approach.• Ability to successfully monitor the "pulse" of a broad group of employees to ensure a high level of employee engagement.• Uses data and org health metrics to make decisions and keep leadership informed.• Experience with rapid and complex changing work environment.BASIC QUALIFICATIONS8+ years of relevant Human Resources experience Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis ...

Principal Human Experience Researcher, People Experience and Technology Central Science

Our team is looking for a Principal Human Experience Researcher to help us deeply understand diversity across our +1 million employees and disrupt inequities to delight employees. This includes internal exploration and improvement how we work and our employee facing experiences, and develop a deep understanding of what inclusive research and design looks for diverse audiences at scale. In this role you will own and define our User Research strategy and long-term research roadmap for understanding and advancing Diversity, Equity and Inclusion for our employees around the world. You will leverage your deep research expertise and applied experience to propose and personally execute impactful research that influences our internal processes and end-to-end experience across Amazon. In this role you will collaborate with business lines across Amazon, product organizations and executive leadership to identify practices and contributing factors that may unintentionally perpetuate societal inequities for employees. You will utilize your extensive applied experience to design rigorous research focused on unravelling complex issues while challenging conscious and unconscious biases. In addition, you will aid in defining and identifying evidence based best practices and interventions that foster programmatic success and equitable outcomes. Your research will inform and guide decisions as we create inclusive, equitable, and employee-focused experiences. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled people, and like your efforts to translate into impact on the employees of one of the largest companies in the world, we want you on our team.Key job responsibilities- Championing a human-centered, responsible, and participatory approach to ensure ethical and inclusive outcomes, including inclusive facilitation experiences, research interactions that feel reciprocal, and respectful & responsible research recruiting practices.- Lead strategic research projects, driving research findings into actionable insights and inclusive experiences through a co-creative, equitable, and socially responsible approach to design.- Define a human-centered, multidisciplinary approach in shaping meaningful ML and generative AI solutions create inclusive, equitable, and socially responsible experiences and products.- Define research strategy and lead research initiatives where the employee and business strategy has yet to be defined.- Dive deep into both qualitative and quantitative data in order to bring forward actionable insights that generate innovations and help partner teams make informed decisions. - Influence across business lines and organizations through fluid and effective communication with both senior executives and the team, striking a balance in tone and content to service multiple audiences.About the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and design to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- 10+ years experience in user research, psychology, and/or ethnography with deep understanding of user research methods and best practices.- 10+ years of experience in the product development process (e.g. mixed-methods research, translation of research into insights, prototyping).- Ability to effectively communicate and include people of diverse cultures, first languages, abilities and socioeconomic background.- Strong observational and analytical skills, an impressive ability to collaborate, and a relentless determination to do what is right through the lens of Diversity, Equity, and Inclusion.- Expert facilitator that is able to navigate sensitive topics/difficult issues in a complex and diverse environment.- A strong portfolio demonstrating past work experience and deliverables.- A range of applied research experience with qualitative and quantitative methods. ...

Principal PM-T Alexa Monetization, Alexa Information & Ads

We are seeking an experienced and entrepreneurial Principal Product Manager-Technical to lead key Monetization initiatives for Amazon Alexa which is the world’s best AI-powered digital personal assistant. This product leader should have a successful track record of leading product initiatives from concept to successful launch leading to significant growth of product and business. The ideal candidate is a self-starter with excellent product management skills, a strategic thinker, and a strong communicator with excellent cross-org collaboration skills. Experience in the following domains is preferred: e-commerce, online advertising, search, AI powered personal assistants, and related areas.As Principal Product Manager-Technical for Alexa Monetization, you will drive product strategy, product definition, design, launch, and go-to-market for mission critical initiatives for Alexa Monetization. You will collaborate with engineering, business and partner teams to develop and launch new product initiatives, and maintain ownership over the course of a product life-cycle. Your work will impact hundreds of millions of customers world-wide and drive significant growth for Alexa.Key job responsibilitiesDrive the development of product strategy for Alexa Monetization. Create buy-in for the plan across the Alexa organization and partner teams in Amazon.Create product roadmaps for the key areas you are leading.Establish metrics and key performance indicators for success.Develop detailed business requirements, user stories, and product specifications.Partner with engineering and partner teams to drive product launch and business growth. About the teamAlexa Monetization / Alexa Ads team is responsible for leading advertising powered monetization of Alexa, which is the world's best AI-powered digital powered personal assistantBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- 7+ years of technical product or program management experience- Experience working with and influencing senior level stakeholders- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience owning feature delivery and tradeoffs of a product ...