Seattle

Do you want to join an innovative team and help reshape Amazon’s value proposition for Brands? Are you passionate about helping brands stand out with their compelling value proposition, delight Customers with engaging shopping experiences, and build long term relationships?Amazon A+ Content helps Selling Partners succeed in the Amazon Store with immersive, visually stunning content experiences intended to showcase their brand story and additional product feature information that can help Customers make informed purchase decisions. We are a global program with a scaled portfolio of feature functionality, and we continuously work to implement intuitive user experiences intended to help Selling Partners deliver the best possible CX, while also striving for operational excellence. We are looking for a customer obsessed Principal Product Manager - Technical to join our team to shape our long-term CX strategy for A+ brand marketing content across the shopping journey in the Amazon Store. We are looking for someone with broad experience in ecommerce brand marketing, strong creative and business acumen, who takes ownership of their work, and is focused on customer needs. The successful candidate will have an ability to make data-driven conclusions and will be comfortable with ambiguity while working in a fast-paced dynamic environment. The candidate will need to be a collaborator who can work with internal (e.g. UX designers/ researchers, Product Managers, and Data Engineers) and external (e.g. creative agencies, brand marketers) to define and implement a CX strategy that will yield benefits to Amazon customers around the world. They will also need to be able communicate crisply to executive audience. The ideal candidate is passionate about brand marketing and has experience building and scaling related products. In this role you will,- Partner with UX designers, product managers, engineers, and data scientists to define the long-term CX for A+ brand marketing content- Dive deep into data to understand which content formats resonate most with customers and identify opportunities to improve and refine the portfolio of creative formats offered to brands- Lead the design and development of creative formats that align with our goals to enhance brand curated shopping experience across the user journey- Conduct market research and analysis to learn about trends, competitive landscape, and shopper preferences across e-commerce and social media channels- Design and conduct A/B tests of content strategies, and leverage insights to refine content strategies and introduce innovative approaches to shopping experiences- Establish and manage relationships with other CX teams to align on a cohesive brand shopping experience across Amazon Stores WW- Demonstrate strong bias for action; ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environmentBASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- Experience with feature delivery and tradeoffs of a product- Experience leading engineering discussions around technology decisions and strategy related to a product ...

Amazon EC2 (Elastic Compute Cloud) is looking for a dynamic and seasoned product leader to help define and build the future of cloud computing. Customers around the world rely on Amazon EC2 to provide elastic, high performance, secure, and cost effective resources to scale their infrastructure to keep up with their changing business needs. Within EC2, you will work with a team that delivers one of the broadest portfolio of compute products and services in the cloud, with diverse global customers ranging from startups to well-known Fortune 100 enterprises. As a member of the broader EC2 Product Management team, you'll join other highly respected product and engineering leaders to create the future of the computing platform.We are looking for a Principal product manager who will own and drive product management across a range of EC2 products across compute, storage, network and accelerated computing. You will be responsible for full lifecycle product management of compute solutions that have an outsized impact on accelerating digital transformation across several customer workloads including AI/ML, generative AI, databases, Big Data analytics, SAP, HPC, Edge, and more. This is a unique opportunity to innovate across all layers of the solution stack (ranging from end customer applications all the way down to the core infrastructure including AWS custom chips spanning Nitro and Graviton). You will have strong ownership over portfolio strategy, product definition, feature prioritization, messaging, pricing, adoption, customer interaction, sales enablement, and team development. This is a high visibility and high impact role that will interact with all levels of AWS leadership.The ideal candidate is excited about the incredible opportunity cloud computing represents and is deeply passionate about working with great teams that deliver the highest quality services. You are naturally customer centric and thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills.10017Key job responsibilitiesKey Responsibilities:· Lead the definition and execution of the product strategy for the EC2 compute platform and EC2 storage features.· Define and gather the necessary inputs to make high-quality product and roadmap decisions.· Work with leaders across AWS, Amazon, and our partners to drive towards our vision.· Define project requirements, priorities, methods for measurement and track their execution and success.· Communicate with senior management on project status, strategy, risks, and issues.· Work closely with multiple engineering teams and designers to deliver results to customer.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!We are looking for a Principal Product Manager Tech to drive the roadmap of our "better than broadcast" low latency solution, Sye, as we expand across new regions, devices and events. In this role, you will work with the Sye team and all the Amazon partner teams to shape the future and vision of the customer viewing experience for live events. Key job responsibilities• Own the development of detailed product requirements documents.• Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best-in-class digital video customer experience.• Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: business development, content acquisition, legal, marketing, finance, customer service, and operations.• Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap.• Develop a deep understanding of the Prime Video customer • Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends.A day in the lifeAs a Principal Product Manager in the Sye team, you will help define and build the Sye roadmap and customer experience for live video across all platforms and geographies. You will participate in developing the strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience.About the teamIn this role you will be part of the Sye leadership team, reporting to the Head of Sye Streaming Solution. The Sye team is spread across two locations, Stockholm and Seattle and you will be working closely with several Prime Video teams across these locations. The Sye team has a strong start-up culture and we are very passionate about our solution and providing the best live event customer experience out there. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Are you interested in shaping the future of entertainment? The Prime Video Personalization & Discovery team is seeking a Principal Product Manager - Tech to help deliver superior experiences to Prime Video customers worldwide. Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will own a substantial portion of the product strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work with engineering, science, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to optimize the Prime Video Personalization & Discovery customer experience. We are looking for an analytical, data-driven, resourceful, customer-focused individual who has the ability to work independently but also excels as part of a high-performing team. This individual will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic environment while keeping customers' best interests in mind at all times.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- 6+ years of end to end product delivery experience- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Bachelor's degree ...

The RISC (Regulatory Intelligence, Safety & Compliance) Product team is seeking an experienced Principal Product Manager-Tech to drive the vision and strategy building out foundational risk assessment functionalities.Our team's mission is to protect customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products. Key job responsibilitiesYou will be responsible for driving a multi-year vision for developing foundational risk assessment tools that keep customers safe. You will be responsible for facilitating external partnerships as well as working cross functionally with internal teams spanning business, engineering, design, category management, machine learning, customer service, legal, and operations functions to effectively implement your solutions. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We're looking for an innovative and customer-obsessed Product Manager to join Monetization team in Sponsored Products, who will work backwards from our customers, including Amazon shoppers and advertisers and take our products to the next level. This role will define product vision and drive growth of our core search ad experiences across worldwide Amazon stores. This is a high visibility role, and will require the candidate to influence without authority across organizations and be comfortable in making high judgment decisions, both with and without data. The role will require demonstrated experience in operating in a complex and ambiguous environment, but adept at breaking down these ambiguities into manageable and tractable milestones, while making progress towards achieving the end vision through continuous experimentation. Key job responsibilities- You will engage with customers including advertisers, integrators, and partner teams to help formulate the vision, and define the features, goals and metrics that drive the science and engineering team to turn your vision into product. - You will work closely with software engineers and scientists making the right design decisions and trade-offs aligned with the product vision and innovate on launching cutting edge machine learning models. - You will tackle challenging problems and coordinate high profile projects across multiple teams. - You will use customer anecdotes to find inspiration, and data analysis to confirm your hypothesis. - You will contribute to the organizational planning for one of the largest advertising programs on the planet, present to senior executives, and evangelize your vision and promote wins to build your reputation as a leader.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Are you passionate about revolutionizing physical stores through cutting-edge technology? Do you want to be at the forefront of transforming how people shop for food? We are seeking a Principal Product Manager - Technical to join the Dash Cart team.The Dash Cart team is the driving force behind the Amazon Dash Cart and other emerging technologies that are reshaping the future of grocery shopping. Our team combines the power of computer vision and innovative hardware solutions to create seamless, AI-powered shopping experiences. As a key member of our team, you'll work closely with a diverse set of stakeholders, including user researchers and designers, applied scientists, and hardware and software engineers. Together, we're pushing the boundaries of what's possible in retail technology, developing smart shopping carts and other projects that will redefine convenience for our customers.In this role, you'll have the opportunity to shape the strategy and execution of groundbreaking products and features from ideation through launch, all while working within Amazon's dynamic and customer-obsessed culture. Key job responsibilities- Lead the vision and strategy for emerging technologies in Amazon's grocery stores, including smart shopping carts and other AI-based innovations. - Own the entire lifecycle for new features and products, from ideation and conceptualization through development and launch. - Collaborate with cross-functional teams, including science, engineering, design, and business stakeholders, to deliver exceptional shopping experiences. - Leverage computer vision and other AI technologies to create intuitive, efficient, and delightful grocery shopping solutions.- Drive product roadmaps and prioritize features based on customer needs and business impact. - Analyze data and customer feedback to continuously improve and iterate on our grocery technology offerings. - Influence and communicate effectively with leaders across the organization to align on product strategy and execution.About the teamAt Amazon, we work hard, have fun, and make history. If you're excited about the intersection of AI, retail, and customer experience, and want to be part of a team that's inventing the future of grocery shopping, we want to hear from you.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience in technical product management, program management or engineering ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is an easy-to-use cloud contact center service that helps companies of any size deliver superior customer engagement at lower cost. Amazon Connect agent scheduling helps Connect customers forecast future workloads, determine how many agents are needed, and what shifts and schedules they should work - all so the contact center has the right number of agents at the right times to deliver on operational goals and hit the budget.We're looking for a Principal Product Manager who's inspired to deliver direct & massive positive impact on Amazon's customers, and disrupt existing industries. Our Principal Product Managers have end-end ownership over a significant technical product. We expect you to dive deep into the technology from both a product and customer perspective. Customers may include developers, IT departments, or enterprise CIOs from the world’s best companies. To succeed, you will have technical acumen and a passion for both technology and business.From day 1, you will be responsible for a large product and have the autonomy to think strategically and make data-driven decisions to drive innovative solutions. Our successful Principal Product Managers will be exposed to multiple businesses/products, and will grow into senior executives who independently run large business segments and organizations. This product will serve a complex ecosystem of users and companies that interact with each other, leveraging data insights and machine learning.Key job responsibilitiesLead the strategy and expansion of Amazon Connect agent scheduling into new fields, driving growth both in the service and enabling Connect to delight more customers.A day in the lifeYou will work closely with potential customers and our engineering team to make sure we are deliver the right services and features in the right timetable. As we approach beta and preview releases, and then GA, you will work with our go-to-market team to drive to commercial successAbout the teamOur immediate team is a diverse set of engineers, product managers, UX designers, all focused on shipping product and delighting customers. We are proud to be part of Amazon, with ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilitiesWork backwards from the customer to determine what needs to be done - writing 5 Questions docs and PR/FAQs. Translate these into business requirements and work with engineering leaders to ship new services and features. Work with GTM - product marketing, business development, partner teams, and sales to drive adoption and usage.Speak publicly at customer events about our offerings.A day in the lifeYou will typically a) talk to one or more customers most days: listening carefully to understand what needs to be done, b) spend time writing (e.g., 5 Questions, PR/FAQs, business requirements, c) meet with engineering to drive delivery of the features you've prioritized), and work with our go-to-market teams to drive sales.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Our immediate team is a diverse set of engineers, product managers, UX designers, all focused on shipping product and delighting customers. We are proud to be part of Amazon, with ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience in taking a product from conception & definition phase through engineering design and taking it to market ...

Are you interested in redefining how to make purchasing of Amazon Devices and select Retail products more affordable for our customers worldwide? Come join the Device Sales and Customer Experience team in Amazon Devices!Purchasing via installments lowers the barrier to purchase for Device customers, drives significant incremental sales and enables Amazon to sell more premium products. The Principal Product Manager will be responsible for growing the Device Installments business. This includes managing a suite of payment products, including Amazon’s own Monthly Payment product, and other third party installment products such as Affirm and credit card payment options. The Principal Product Manager will lead initiatives to drive customer discovery and understanding of different payment options. They will work with a dedicated engineering team, as well as influence partner teams in other organizations to drive the product roadmap. Additionally, they will have business management responsibilities for Installments performance overall, and influence levers such as enrollment criteria to manage bad debt, manage profitability, and make trade-offs between different payments vehicles. This position requires a high level of business judgment to manage a large portfolio of business, as well as experience working with technical teams to drive customer experience improvements.A successful candidate will be highly analytical, able to work effectively in a matrixed organization, and adept at working with engineering teams at synthesizing a variety of technologies and capabilities into products and applications that customers love. Key job responsibilities-Manage a significant P&L, inspecting both inputs and outputs to achieve financial goals. -Define a world-class online customer experience for Amazon devices; write working backwards docs to succinctly capture the envisioned customer benefit and functional requirements. -Lead discussion and thinking with the highest-level stakeholders to push into testing new ideas. Lead cross-functional teams to deliver projects on time. -Provide thought leadership with engineering on implementation. -Role is global in nature and will work with teams in other geographies.About the teamOur team is the technical arm of the Devices Online Sales and Marketing group. The team's charter is to build systems and programs that help customers discover, choose, purchase, and use Amazon Devices, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, and Fire TV products, and more.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Books/Kindle is an iconic product and a thriving business adored by customers around the world – but it’s still “day one” in inspiring the world to read more and get more out of reading every day, across all their devices. We are looking for a high performing Product Manager to be part of a team of Product Managers, Engineers, Designers and Program Managers responsible for enabling book publishers to grow their business on Amazon. This PM will define and drive our vision for the portals that publishers worldwide use to work with us every day. This is a high visibility role and you will work closely with cross-functional partners within engineering, design, and product management across teams within Kindle. You are highly analytical, organized, able to work independently, able to work effectively in a matrix organization, and adept at designing and implementing new processes that scale across our global partners.Join us and help the world read more!Key job responsibilities1) Work with designers and engineers to define and launch Kindle Enterprise publisher portals, delivering a great publisher experience. 2) Define and deliver on a vision to empower publishers to grow their business, by enabling them to manage and grow that business across various Books channels3) Drive business reviews with WW business and Tech leaders.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The way the world works has changed with the workforce highly distributed and moving between home and office. It is important that corporate data remains secure no matter where it is accessed, which is a key reason we built Amazon Web Services End User Computing (EUC) so employees and contractors can securely access desktops, data, and application from anywhere on any device. Our business is growing immensely, and we are looking for product leaders to help us achieve the next level of scale. More information about Amazon End- User Computing can be found here: https://aws.amazon.com/products/end-user-computing/.We are looking for a Principal Product Manager with the ability to think big and look around corners to build the functionality customers need to secure their websites and web-based applications. the next generation of end-user productivity products capitalizing on our desktop and application virtualization products. . You have a strong mix of product management, technology, and customer experience expertise, coupled with strategic vision, clarity of communication and proven execution of products from early concept through scaled growth. As the principal product manager, you will define will define product strategy, drive industry and customer research to deeply understand your customers to define differentiated functionality, and drive execution to meet those customer needs. You will work with an interdisciplinary team to drive key aspects of product definition, design, execution and delivery. We are looking for strong business owners who are comfortable sharing their vision with AWS senior leadership, but also working closely with engineering teams to dive deep into details to make ideas into reality. You should have demonstrated success in building strong business cases, managing high-growth enterprise products, and driving customer success.This team is a good fit for you if:• You are sensitive to customer needs and interested in having a firsthand impact on Amazon’s global customer base• You truly care about the business results of what you build, not just the elegance of the technology• You care about data security and how you can reduce the chance of exfiltration• You like to solve interesting technology problems• You enjoy collaborating in a diverse team environment• You are a passionate learner and motivated to take on new challenges.• You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Key job responsibilitiesCreate the product vision and strategy and align with key stakeholders.Serve as the voice of the customer to prioritize features based on solving the largest customer needs.Manage the entire product life cycle from strategic planning to tactical execution.Partner with engineering teams to deliver on the product roadmap.Establish goals and review metrics to measure the success and identify areas of improvement.Define and maintain a product roadmap with inputs from all stakeholders.Provide effective, executive-level written documents for new features that work backwards from the customer.Advocate and execute pricing models and naming for new products or features.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 7+ years of technical (software development, network development, IT, other related) experience ...

Are you passionate about developers? Join our team as a strategic product leader for serverless compute developer experience. -Impact millions of developers-Lead developer experience product strategy for the serverless portfolio including AWS Lambda, Amazon ECS, AWS Fargate, Amazon EventBridge, and AWS Step Functions-Work closely with engineering teams and leaders to develop and deliver delightful, frictionless experiencesAbout the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.Amazon Shipping is looking to hire a data-driven, customer-obsessed, and visionary Senior Manager to lead the new Shipper Management function within Amazon Shipping. In starting-up this team, you will develop policies, products, and processes that focus on giving our shipping customers feedback mechanisms that improve their experience, cost, and quality with our service. As a Senior Manager, you will lead and grow a dynamic and complex space that links our customers, our business, operations, and our support teams together, holding a high bar with regard to customer obsession and operational performance. As a leader of this new function, you will play a lead role in defining and refining standards across a range of shipping functions that we will relay back to shippers through the creation of easy-to-consume shipper analytics. You will create and manage the implementation of a shipper scorecard product that will become a primary customer-facing tool for shippers to interact with Amazon and manage their logistics. You will develop a carrots-and-sticks methodology to motivate shippers to manage their inputs and move package volume to Amazon. You will manage the data streams, publishing, and communication associated with the scorecard and analytics package. Lastly, you will establish the product in the US and roll it out to other geographies once you’ve established adoption, fit, and finish.Key job responsibilities- Develop a set of metics that we externalize to Shippers so they can understand their business performance- Define guardrails that indicate performance levels across a shipper population- Create a clear carrots-and-sticks methodology that enables shippers to be rewarded for volume and behavior- Sell your vision to stakeholders across orgs and demonstrate value in account growth and management - Pilot and expand your program by running a regular update, publish, and review cadence- Hire, develop, and lead a team of performance coaches that will centralize and key account tasks allowing Account Managers to focus on growth- Carry out team and organizational reviews and assess key performance metrics - Define data-led approaches to products and ways of working - Resolve business-critical and persistent problems A day in the lifeYou will organize and direct your teams efforts so that program milestones and key deliverables are met. You’ll also play an active role in defining scope for complex programs and initiatives, and you’ll present your analysis and recommendations to Directors and Vice Presidents to inform change at the most senior level. You’ll manage a team of program and data analysts who will work alongside a variety of tech, operations, and business stakeholders to drive business-critical outcomes. You’ll challenge and guide the team to ensure the timely progress and completion of their deliverables, coordinate their efforts, and address a lack of traction or adoption where necessary. You will always be looking to the future and exploring how to create the most value for the business and the customer. BASIC QUALIFICATIONS- 12+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product ...

If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization, and collaboration, this job is for you. This is a unique product opportunity to develop a new customer-centric roadmap. We are building a new Product team is heavily focused on Shopping CX experimentation. Our PM team works closely with design partners on the team and engineering partners across the company to innovate and identify opportunities for storewide customer impact.Our team is part of the Shopping Design org responsible for designing foundational shopping experiences, including discovery, homepage, inspirational shopping, detail page, purchasing, personalization, and more. In addition, our team supports the Rio Design system which owns major UI components (e.g. buttons, filters, alerts) which creates a more predictable and consistent shopping experience for our customers - used by thousands of Amazon builders. In 2024, we are driving a roadmap of 50 experiments across 20 teams.The Principal Product Manager will own the product vision and roadmap within a broad coverage area such as discovery, core shopping, or storewide patterns. You will have exciting opportunities to experiment on the current CX and spend time looking around corners to help define the shopping experience of the future. This is a highly visible role that will interact with Shopping org teams and it’s many global partners.Key job responsibilities* Defining a CX vision for the shopping experience in partnership with your design team, developing an actionable product roadmap, and identifying and influencing product/engineering teams to run experiments.* Managing a portfolio of experiments, some projects that span multiple teams and shopping experiences, and some that dive deep in one CX area.* Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with your design team to scope design effort, set/track goals and triage incoming priorities from product/engineering teams.* Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners. BASIC QUALIFICATIONS- Bachelor’s degree, MBA preferred- 7+ years product management experience- Well developed analytical skills and experience setting up experiments and analyzing results- Experience owning customer-facing product roadmap strategy, quantifying and prioritizing features, and making high judgement decisions that are well articulated to senior leaders- Strong earns trust and experience influencing cross-functional teams and senior leadership- Excellent written and verbal communication skills ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 24 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. In Prime Video's Customer Relationship and Marketing Tech (CRMT) team, our mission is to build and scale a holistic customer relationship management program and deliver automated and personalized marketing messages to Prime Video customers worldwide. Our team builds, maintains, and obsesses over our customer communication programs delivered in Prime Video’s owned marketing channels and surfaces, including PV in-app modals, customer emails, app push notifications, WhatsApp, and Amazon.com promotions. Our vision is to make sure every Amazon customer is engaged with Prime Video and the Amazon ecosystem across all points of their lifecycle journey wherever they are. To help us fulfill this mission, we are looking for a customer-obsessed Principal Product Manager Technical with proven product/tech experience and a passion for video content. You will work on both new, ground-breaking features that differentiate Prime Video as a service while scaling our existing features to as many Prime Video customers as possible. We work in a complex and fast-paced environment often with fixed timelines. You will own creating vision and strategy, and will build and execute long-term product roadmaps. The ability to plan, refine, and make trade-offs is critical along with the ability to write clearly, manage executive communication, and develop frameworks for decision-making. You'll work cross functionally with our dedicated tech team (software engineers and machine learning scientists), partner tech teams, UX design, business intelligence, operations, marketing, and creative teams to bring products to market and enhance the customer experience.If you are excited about making an impact on a service that is used by millions of people around the world, including your own friends and family, then this could be the right opportunity for you!Key job responsibilities- Leading with vision and change to bring new or evolve existing cutting edge technologies for Prime Video. Developing and executing product strategies that enable our organization to deliver highly resilient, scalable, and efficient solutions to meet the evolving needs of our customers and business. - Directly own goals with visibility throughout Prime Video and across Amazon. Work with teams across Prime Video and throughout Amazon to influence organizational roadmaps and strategy. - Translate complex and ambiguous business problems into crisp product strategies and roadmaps, while managing prioritization and trade-offs between customer experience and time to market. - Collaborate closely with cross-functional teams, including engineering, marketing, operations, and business stakeholders, to define and prioritize product features, set the product roadmap, and ensure successful product delivery. - Excellent verbal and written communication skills, and ease navigating all levels to deliver big picture and technical problem and solution definition. Write technical product documents, including narratives, feature requirements, EPICS, user stories, and product specifications. - Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers, marketing teams and customers. - Own experiments and create clear mechanisms to test and pilot new features prior to launch. Ensure success metrics are well-documented and tracked to ensure feasibility analysis can be completed.About the teamIn Prime Video's Customer Relationship and Marketing Tech (CRMT) team, our mission is to build and scale a holistic customer relationship management program and deliver automated and personalized marketing messages to Prime Video customers worldwide. Our team builds, maintains, and obsesses over our customer communication programs delivered in Prime Video’s owned marketing channels and surfaces, including PV in-app modals, customer emails, app push notifications, WhatsApp, and Amazon.com promotions. Our vision is to make sure every Amazon customer is engaged with Prime Video and the Amazon ecosystem across all points of their lifecycle journey wherever they are. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Are you looking for a meaningful contribution to the society along with a fulfilling corporate role? We are the Undiscovered and Small Business Accelerator team, looking for a seasoned Principal Product-Manager (Tech). this person will take a leadership role in defining the Selling Partner experience for our target population of Selling Partners who face systemic barriers due to their identity based on race, gender, sexual preference, ability status, etc. Our mission is to create generational wealth for business owners who face challenges like access to capital, lack of business education and mentorship, limited networking opportunities. We strive to not only support the growth of these businesses in unique ways leveraging our strengths as an e-commerce company but also help create a safe space for these business owners to get a sense of community with their own peers and an organization that supports them in their bold endeavors. Currently, we focus on Black-owned Businesses through the Black Business Accelerator Program (BBA) and the larger universe of Small Businesses. This role will lead the charter on helping us identify the unique needs of these business owners and build on top of existing systems that exist to assist new selling partners launching on Amazon Stores. Where necessary, we will create new products to address unique needs of our Selling Partners (SPs). We already have a launched suite of products launched that will be directly owned by this role that they will take over and define the future roadmap for. We envision the leader in this role to be a visionary, deeply passionate about the mission to support small businesses, especially those that face systemic barriers and a product focused professional who can be a thought leader, guide the larger organization and create strategic paths to partner with education, business development and marketing teams to serve SPs better. We also expect this role to interact and partner with other technical and product teams across Selling Partner Services organization to deliver on goals. Key job responsibilitiesOwn the roadmap and priority for Selling Partner Experiences offered via the Undiscovered and Small Business Accelerator ProgramAbout the teamUndiscovered Small Business Accelerator (USBA) helps drive the success of small and historically underrepresented business populations (including minority-, women-, and veteran-owned businesses). As a part of the USBA, Amazon has committed to empower Black entrepreneurs through the Black Business Accelerator (BBA), which provides access to educational, financial and advisory resources that support Black-owned business owners succeed as sellers in Amazon’s store.BASIC QUALIFICATIONS- 6+ years of technical product or program management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

The Customer Service Worldwide Defect Elimination (WWDE) Organization drives Amazon to provide excellent customer experiences by remediating issues in real-time, reducing defective products and purchasing experiences, and enabling others through our suite of Voice of the Customer tools. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed, Principal Product Manager to manage one of our key customer experiences - concession resolutions and escalations helping us unite all of our policies across Amazon.Key job responsibilitiesThe Concessions Principal Product Manager will drive product strategy across multiple organizations. They will lead requirements gathering, help drive prioritization of feature development, and own driving the product metrics. They will partner with WWDE program managers, various business teams, and our data and research science team to identify, surface, and drive improvements within concessions. The ideal candidate will be able to dive deep and apply principles and products that will form an exciting roadmap.Product management at Amazon is inherently cross-functional. The right candidate needs to be an owner of their portfolio; making strategic product decisions grounded in data. They will work closely with business teams, leaders, engineering teams, and scientists and business intelligence analysts in an agile development environment to launch new features and experiences. Other key responsibilities include monitoring the execution of the project, providing project progress to stakeholders, and ensuring appropriate levels of product quality and performance.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

The Selling Partner Growth team is a new and growing business-tech team, focused on accelerating the growth of businesses in our global stores through new opportunities to attract and optimize valuable selection, build long-lasting relationships with Amazon, and enhance the Buying Customer experience. Come join us as we define the future of Selling Partner growth in our stores.You will be directly responsible for identifying and driving improvements that enable Selling Partner growth, partnering with product, science, regional business teams (among others) to influence the priorities of senior leadership. Your role will deliver a holistic global approach, operating as a thought leader in the SPX organization and connecting the dots between regions. You will establish what success looks like and drive the strategic roadmap of solutions to unlock growth and enable sustainable profitability. This will involve creating casual frameworks to connect growth inputs (e.g., selection, Selling Partner recruitment, Buying Customer experience, Selling Partner experience) to outcomes, leveraging data and anecdotal insights to identify top opportunities, inventing new solutions to challenging problems, influencing product decisions, and driving closure by connecting these product decisions to business outcomes. This work will have a direct impact on our Topline growth, Selling Partner Cost to Serve, and influence short and long-term capital investment decisions.BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams- 7+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The Prime Video Playback team is seeking a Principal Product Manager - Tech (Principal PMT) focused on Delivery Technology and Content Protection. The product leader drives our video playback delivery technologies capabilities. The technology solutions under this charter require leadership skills, strong technical expertise, strategic thinking, and the ability to effectively partner across Amazon as well as externally, with the ability to manage high-impact solutions.We are looking for a resourceful, highly technical, customer-focused Product Leader who can work independently under time constraints to meet deadlines. She or he will have a proven track record in end-to-end product ownership and successfully delivering results at scale in a fast-paced and dynamic environment.Key job responsibilitiesDefine the Playback Delivery Technology as well as Content Protection strategic vision, own the roadmap, and drive teams to execute best to support our customers, the business, and Prime VideoWrite and deliver technical requirement documents and artifacts required to enable the development of products, features, and infrastructureMaintain and continuously prioritize backlog based on data, customer, and business needs.Write narratives to advocate and justify product launches and change requestBuild healthy working relationships with key stakeholders and cross-functional business partnersPartner with the engineering team to define new experiences and launch cross-functionallyContribute to and develop the team's processes and mechanisms.Regularly participate in design reviews and other meetings with engineers and contribute to the discussion to ensure a high-quality barDefine metrics (e.g., KPIs) to track adoption, solution performance, and any variance against goalsAbout the teamPlayback brings the technologies, tools, and operations to stream Live, Linear, and VOD to all devices globally. We deliver a better experience than broadcast. We innovate to efficiently manage our scale. We acquire the audio/video from partners, encode the video, insert ads, enforce policy, measure the picture quality, vend playback resources, manage the storage of the content, detect issues in real-time, deliver the assets over the Internet, and flawlessly play the video. We bring high-quality streaming for VOD, Live and Linear content as well as ads while using the fewest bits possible.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management- Expertise in delivering high-quality online video across delivery technologies that efficiently distributes video content to users around the world including Traffic management, caching, CDN selection and configuration and Security. ...

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As a Principal Product Manager for the Prime Video Experience Team, you will help define and build the video playback roadmap and customer experience for live video across all devices and geographies. You will participate in developing the live video strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience.We are looking for someone with experience in one or more areas of core video playback (encoding, delivery, live broadcast, ads insertion, client playback), who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. You will have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic environment.In this role you will:Develop a deep understanding of the Prime Video customer, both existing and potential.Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends.Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience.Own the development of detailed product requirements documents.Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap.Drive projects, products, and feature launches with other teams both inside anBASIC QUALIFICATIONS- Bachelor's degree- 8+ years of technical product or program management experience- 2+ years of end to end product delivery experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...