Seattle

Amazon Corporate Business Development is seeking a highly motivated and experienced BD professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships. This role will work closely with Amazon senior management, cross business-unit BD teams, and Corporate BD Directors to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazon’s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon. This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the world’s leading technology companies. We are seeking an innovative, creative, analytical, technical and strategic thinker, who is passionate about building transformative partnerships to support our ongoing innovations and growth. The ideal candidate is a self-starter who enjoys solving complex problems, works effectively with cross-functional counterparts and thrives in a fast-paced setting that is constantly evolving. Proving you have high judgement, strong capabilities to earn trust and are a skilled negotiator is critical for this position. Key job responsibilities- Develop transformative commercial strategies that drive significant business impact. - Lead in identifying, evaluating, negotiating and managing strategic partnerships across the industry that enable valuable customer experiences and support the strategic objectives of Amazon. - Build strong internal relationships with leaders and counterparts across Amazon’s diverse set of businesses, specifically within Amazon Ads, Amazon Stores, AWS and Logistics.- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships. - Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders as well as across all functional areas of Amazon to execute on the relationships.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of professional or military experience- 7+ years of business development, partnership management, or sourcing new business expertise- 7+ years of developing, negotiating, and executing business agreements experience- Experience in retail and/or digital advertising- Demonstrated success in working within a distributed, cross-functional organization- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in CPG, digital media or high-tech industries. - Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals. - Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously ...

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center availability focusing on the actions that are most impactful. You will have the responsibility to think globally about all initiatives.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Engineers in AWS work to design resilient, cost effective DC facilities. We are responsible for achieving a world class uptime (availability) for our customers and drive to develop a fleet of buildings emphasizing security, safety, and efficiency, while finding new ways to meet AWS’s growing demand. We justify and communicate the technical decisions we make directly to AWS leadership and work hard to drive continuous advancements in our designs and operating parameters. As an Availability Engineer at AWS you will have oversight and responsibility for the successful improvement to operational availability through impactful change in the design, construction, operations and associated procedures. While balancing cost, security, safety, and efficiency, a focus on improvement of data center availability to meet and exceed customer expectations is the focus of the Availability Engineer.AWS Availability Engineers are responsible for consultative and peer review of the design of all design disciplines within Amazon DCs world-wide. Beyond design focus, the Availability Engineering team works directly with operations, security teams, field engineering, construction management, and operations to implement processes and procedures, that are functional, practical and innovative with a primary focus on improvement of system availability.The team is seeking a Principal DC Infrastructure Engineer to lead availability efforts in the Americas Region and to become part of our global engineering leadership team. As a Principal Engineer you will be part of a highly creative and effective leadership team comprised of Architects, Mechanical Engineers, Electrical Engineers, Control Engineers, Field Engineers, and Operational leaders tasked with developing regional strategies for capacity delivery in the Americas (owned/leased) and challenging the design, construction, test, and operational status quo. You will be responsible for the delivery of projects, applying quality controls, and providing technical guidance to team members. As a subject matter expert, you will be responsible for the availability of prototypical DC facilities, localization of conceptual innovations, solve large scale implementation and capacity issues, and build a strong relationships with the regional industry.Key job responsibilitiesAuditing and peer reviewing DC Infrastructure Engineering designsDevelop strategic solutions which meet or exceed our quality requirements and fall within our budgetary and redundancy requirements.Conceives, initiates, and leads projects with widespread impact on infrastructure design, innovation, and implementation.Sets the standard for customer serving coordination and repeatable processes as they relate to engineering, test, construction, commissioning, operations, and best practices. Drives process improvements across the organizations to drive increase in availability to meet customer expectation.Decompose complex problems into straightforward and actionable solutions.Be a leader within the group as well as within internal and external teams that support our data centers.Provide technical oversight of the Electrical and Mechanical Basis of Design (BOD), Construction Documentation, SoWs, procurement initiatives, supplier management, commissioning scripts, operation and maintenance manuals and procedures, and all relevant products and processes that drive and impact availability.Serve as a technical advisor for AWS datacenter electrical, mechanical, structural, site, civil, security, network, fire detection and suppression and all design disciplines as they relate to and drive increased availability.Work with internal teams to understand user requirements.Work with local agencies having jurisdiction and certification agencies to ensure compliance with federal, state and municipal requirements and building codes.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONSCumulative 10+ years of experience with mission critical facilities including critical equipment/system design, implementation, and operational experienceCumulative 3+ years leading cross-functional teams working on facilitiesPrimary understanding of uninterruptible power supplies, diesel generators, electrical switchgear, power distribution, and automatic/static transfer switches.Secondary understanding of chillers, cooling towers, direct and indirect evaporative cooling, variable speed drives, and fan systems.Knowledge of building codes and regulations including Life Safety, IBC, NFPA, NEC, NESC and OSHA. ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Are you both data savvy and emotionally intelligent? We are looking for a dynamic HR professional to join our Amazon Web Services (AWS) as the global HR leader for our Global Startup organization within AWS Global Sales (AGS). In this position, you will help your business leaders to develop and execute HR strategies that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as broader projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.Key job responsibilitiesIn this role, you will:• Develop and implement people plans and solutions in order to achieve people initiatives and deliver results. This includes serving as a critical champion of programs that help to export talent to the broader AWS organization from customer teams. • Partner with senior leaders and their leadership teams to develop the talent strategy needed to support our tremendous growth, and build a work environment where all employees can thrive and grow. • Working closely with specialist central HR teams, as well as matrixed site and international HR colleagues, keep the right focus on assessing the HR needs in areas such as performance management, talent acquisition, career development, diversity and compensation/rewards.• Function as a consultant and counselor to key leaders and their respective organizations; engage in strategic planning meetings to translate business needs into HR plans. • Partner with the business on organizational design, workforce planning, succession planning, and skills assessment and development. • Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements. • Partner with the business to lead our Organization and Leadership Review, which focuses on succession planning, talent development and organizational health priorities.• Provide compensation support including salary planning, approval of salary actions, and promotions. • Partner with central HR Partner (AWS Builder Experience Team) organization to work with line managers and employees to address various employee relations issues, fairly representing all interests. • Partner with the AWS talent acquisition team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent.A day in the lifeDay to day this person will: - Work with VP of Startup and executive leadership team to develop and implement organizational initiatives and solutions at scale.- Define people goals that are based on business drivers and tied to strategic priorities of the business.- Earn trust as a partner to the extended PXT leadership locally and regionally/globally.- Partner with business leaders on organizational design, workforce planning, succession planning, and skills assessment and development.- Provide coaching to VP and leadership team.- Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.- Partner with the business to lead both annual and mid-year review processes which focus on performance management and talent development.BASIC QUALIFICATIONS• Bachelor’s degree, or equivalent experience.• 10+ years of experience in an HR Generalist role, preferably in a business partner role in the tech industry.• 5+ years’ experience working as a business partner, and driving organizational change initiatives and developing talent management plans for global organization teams.• Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills.• Previous employee relations and talent assessment experience. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Would you like to be part of a team that is helping Amazon Web Services redefine the future of reliable, affordable, clean energy? The AWS Infra Energy team is looking for a world-class candidate to drive development of new energy power solutions using advanced technologies.The successful candidate will have experience in end-to-end power project development process from design, regulatory licensing, site permitting and construction management. They will have the ability to define the development process for energy plants working in-close collaboration with utilities, power developers, and Federal agencies such as the Department of Energy (DOE). Within Amazon they will collaborate with a multi-disciplinary team across energy, engineering, construction, legal, policy, PR, and community teams. They must understand the nuances of designing, financing, and developing energy power plant projects including permitting and regulatory licensing. They must be able to drive key stakeholders across Amazon teams and also with utilities and energy companies to deliver such projects. Key job responsibilities• Support development and execution of clean energy strategy for AWS data centers in US.• Deliver power generation solutions in the US working with partners.• Drive due-diligence on specific power projects and recommendations to leadership on specific power solutions that meet AWS’s needs.• Own the end-to-end project development and execution roadmap for clean energy projects working with partners.• Work closely with the commercial team to design and develop commercial arrangements (rate structures, tariffs).• Build relationships with senior leaders and other stakeholders in energy, power and utilities companies, regulatory bodies such the and DOE.• Be a passionate self-starter.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 10+ years of relevant experience in developing power, power generation projects • Experience in driving complex power project development from initial stages to full commissioning. • Bachelor’s degree (BA/BS) required – Engineering/Economics/Business/Finance. ...

The Organizational Effectiveness team is responsible for diagnosing, designing, and delivering innovative organizational development solutions to drive positive, sustainable growth across the business. We are a team of organizational development experts, program leaders, and analytics professionals ready to tackle a wide range of organizational structure and operating model challenges. We work collaboratively with other groups to enhance the way our organization is structured and positioned, as well as how work is delivered across teams, in order to unlock business impact, and shape the future of work.Amazon is seeking an experienced organizational effectiveness leader to spearhead high-profile needs across the AWS business. As the Principal, Organization Effectiveness, you will be responsible for envisioning and implementing innovative organizational development solutions that empower our employees and elevate our ability to deliver for customers. Your mission will be to leverage the latest research, data, and methodologies to transform how we structure, align, and operationally enable our workforce.Key job responsibilitiesOrganizational Assessment & Design• Conduct comprehensive organizational assessments to pinpoint opportunities for growth across culture, mindsets, and behaviors• Collaborate with business leaders to define organizational visions, design principles, and strategic roadmaps• Design scalable, high-impact organizational solutions (structures, roles, processes, capabilities) tailored to evolving business needs• Continuously enhance solutions by studying internal data, industry trends, and cutting-edge practicesOrganizational Development & Transformation• Partner with leaders to optimize organizational performance, drive high-performing teams, and manage large-scale changes• Guide senior teams in resolving role ambiguities, process inefficiencies, and other organizational challenges• Lead the design and delivery of enterprise-wide organizational effectiveness experiences, services, and toolsChange Management & Strategic Communication• Expertly lead dotted-line, cross-functional teams to maximize performance and achieve goals in ambiguous environments• Develop high-impact, strategic communications that prioritize the user experience and drive adoption of new ways of working• Set the strategic direction for and lead subject matter experts in delivering purpose-led, resonating change contentAnalytics & Continuous Improvement• Define, track, and communicate appropriate performance metrics to stakeholders• Leverage data and insights to drive continuous improvement of organizational solutions and increase transformation success• Partner with analytics experts to holistically evaluate solution effectiveness and unlock organizational valueTravel is expected.BASIC QUALIFICATIONS• Bachelor's degree in Industrial/Organizational Psychology, Organizational Development, or a related field• Minimum 10 years of experience leading complex, enterprise-wide organizational development initiatives• Expertise in organizational design and effectiveness, change management, and strategic workforce planning• Bar-raising qualitative and quantitative research and analytics skills• Demonstrated success in organizational assessment, user research, and data-driven solution design• Proficiency in systems thinking, human-centered design, and organizational development approaches• Expertise in emerging organizational development practices, tools, and technologies• Strong business acumen and sound judgment to understand customer needs and shape strategies• Proven ability to build trusted partnerships, lead matrixed teams, and influence senior stakeholders• Data-driven decision making and a continuous improvement mindset• Excellent communication and presentation skills across technical and non-technical audiences ...

Are you interested in leading growth initiatives for one of Amazon’s most significant and fastest growing businesses? Selling Partners offer hundreds of millions of unique products and are a critical to delivering on our vision of offering the Earth’s largest selection and lowest prices. The Amazon Marketplace enables over 2 million third-party selling partners in eleven marketplaces to list their products for sale to Amazon customers across the world. Within our WW Marketplace business, International Seller Services (ISS) oversees the recruiting and development of Selling Partners for all of our international marketplaces (e.g. UK, Germany, Japan, Middle East etc.). ISS also enables global selling, helping Sellers in one country expand and sell internationally. US Global Sales (USGS), within ISS, is chartered to facilitate global selling for US based Selling Partners who are either already established in Amazon’s US store or are new to Amazon and looking to sell internationally.This role will focus on leading strategic and/or performance critical products and programs. You will develop a strategy and product vision for US sellers’ global expansion working closely with multiple products teams across WW Amazon Stores. You will identify and implement critical mechanisms to manage implementation of delivery performance initiatives, including goal performance, business review, and multi-year planning. The role requires a detailed understanding of and ability to balance product, technology, and program/stakeholder management.A candidate will have to manage complex, multi-faceted products/programs, influencing across organizational boundaries, creating alignment on collective goals, interacting with senior leaders, and driving progress. They will have the capability to analyze complex business data, generate actionable insights, drive cross-functional solutions, and report progress to senior leadership. The leader will embrace ambiguity and drive clarity across teams and organizations. This role requires strong relationship building skills and sound business judgment. They will be an excellent communicator, verbally and through writing, enabling them to work successfully with diverse audiences on a broad spectrum of safety and incident prevention. Balancing time between projects and rapid feedback is a critical component for success in the position. Maturity, high judgment, negotiation skills, ability to influence, analytic skills, and leadership are essential to success in this role.Key job responsibilities• Provide end-to-end ownership of your product's vision, strategy, and execution• Define the product roadmap and bring your vision to life by leading a cross-functional team of engineers, designers, program managers, and other product owners• Drive day-to-day product development from design through to release• Provide clear and concise product requirements and measurable success criteria• Drive appropriate schedules, negotiations and make smart trade-offs without sacrificing quality• Use data to influence our business strategy and technical priorities• Escalate when necessary without damaging relationships• Represent your products and the product team• Communicate with senior executives as well as with business and technical stakeholdersBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

We are seeking an innovative product manager at the intersection of global supply chain, marketplace business, economics, and product development for a highly visible role with senior leaders. The role is within our Fulfillment by Amazon (FBA) service where we offer Sellers solutions for inbounding, distributing, storing, fulfilling or liquidating, and processing returns of their inventory. As a product manager, you will be developing strategies that sets economic conditions through fees and incentives across the global supply chain, inclusive of inbounding to and storing within Amazon’s fulfillment network, and fees and incentives to drive inventory health and productivity. You will be working cross functionally with WW Business Leaders, Finance, Data Scientists, and Software Developers to develop fee strategies, develop requirements for product solutions including delivering world-class Seller Experience, and understand the economic impacts of those fee strategies on the FBA business. The candidate must have excellent quantitative and data analytical abilities and have experience working with science / economists to assess and measure impact, and build predictive models. Candidate will have strong financial acumen to understand tradeoffs to Amazon's business and be able to work with Software Developers in building requirements and testing product solutions. Candidate must be able to own a product roadmap. Candidate must have excellent written and verbal communication skills and be comfortable in presenting work to senior audiences. Candidate must have a strong bias toward data-driven decision making with high impact.Key job responsibilitiesBusiness:-Strong financial acumen to understand tradeoffs to Amazon's business -Excellent written and verbal communication skills and be comfortable in presenting work to senior audiences. -Strong bias toward data-driven decision making with high impact. Data analytics:-Must have excellent quantitative and data analytical abilities-Experience working with science / economists to assess and measure impact and build predictive models. -Experience performing statistical analysis of data using SQL, Excel and other toolsTechnology:-End to end product delivery including working with technical stakeholders including Technical Program Managers (TPMs), Software Development Managers (SDMs), and Applied Scientists, to outline and influence the technical design at all product life cycle stages-Lead internal technical conversation and own the trade-offs between technical cost and business value, and optimize QA/testing-Must be able to develop fee products with world-class Seller Experiences with end to end product thinking About the teamThe Seller fees team sets the overall monetization strategy for our marketplace businesses globally. We are a high impact team responsible for driving top and bottom line impacts for the Fulfilled by Amazon (FBA) business globally. Roles on this team have leadership high visibility. BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- 10+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience owning feature delivery and tradeoffs of a product ...

Amazon’s Global Executive Learning & Development team is seeking a talented, driven, customer-obsessed Principal, Program Manager to manage scalable and innovative learning experiences for worldwide executive leaders. You will help enable communities of learning, curate on-demand resources, facilitate peer learning, and scale coaching best practices. You will work alongside a team of experts as you bring your program management expertise to scaling, maintaining, and sustaining learning solutions for all current and future leaders. Key job responsibilitiesYou are deeply passionate about developing executive leaders. You are an experienced program manager who can juggle complex global organizational programs, alongside timely requests. You consistently look beyond what is done today, to what could be. You know how our executives think and work, and build solutions tailored to them that can easily be used in their flow of work. You have a consultant mindset; you know the value of partnership and collaboration and work closely with other executive learning and development experts, and line teams, to enable solutions. You love to wear multiple hats and jump in on various projects—you can be found automating a process to scale a solution more easily one day, to jumping in and creating a video series the next. You stay abreast of learning best practices and current business trends. You comfortably collaborate with speed and transparency in a hybrid and virtual work environment. A day in the life• Lead efforts to go beyond the learning programs offered today to understanding what else leaders need—creating a system of support pre, during, and post the formal learning events. • Collaborate with subject matter experts, stakeholders, and learning professionals to inspect, modify, and/or create communities, resources, and forums that best complement designed learning solutions.• Facilitate, communicate, and activate learning experiences—assist with virtual and off-site meeting logistics and administration, host focus groups, lead learning summits, create mechanisms to bring leaders together for peer learning.• Derive relevant insights, trends, and themes from large amounts of data and develop summary reports for consumption by senior stakeholders.BASIC QUALIFICATIONS• Bachelor’s degree in communications, HR, design, or related field.• 8+ years of experience in program or project management• 5+ years of experience managing, analyzing, and communicating results to senior management.• 5+ years of experience defining program requirements, and using data and metrics to determine improvements.• Proven ability to build, manage, and improve learning programs and projects in a fast-paced, global organization. ...

The Principal, Program Mgmt. for NA Stores (NAS) Negotiations exhibits thought leadership among the NAS vendor management community, alongside strong deep dive capabilities. The PM shows high levels of organization and precision, and flexes a strong backbone in the face of competing priorities from stakeholders and business partners alike. They lead daily operations of NAS Negotiations Programs by plugging into all negotiations goal-setting and delivery, operations, and tooling work-streams, managing preparation for negotiation launches, and acting as a key contributor for all negotiation training materials and delivery. The PM acts as a central guide and contact point for Vendor Managers as they navigate key negotiation cycles, as well as deploys and manages multiple online and in-person help support mechanisms throughout the year. They also foster strong relationships with NA Stores leadership and guide communication of negotiations results, including successes and business pivots, through both document preparation and verbal presentation.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

We are looking for a seasoned Seller Insights Principle who will be responsible for defining and driving the strategic roadmap, prioritization, and execution of qualitative research initiatives that provide deep, actionable insights into the needs, pain points, and satisfaction levels of Amazon's diverse selling partner population. You will augment feedback gleaned from selling partners through multiple feedback channels channels with qualitative research focused on the issues the drive the greatest frustration and dissatisfaction amongst selling partners. You will work closely with teams across the selling partner experience to share your findings and influence improvements to the selling partner experience. Your work will directly shape how we strengthen the voice of the seller (VoS) and drive greater transparency, trust, and alignment between Amazon and our seller community.Key job responsibilitiesDefine Seller Insights Roadmap and Strategy:o Collaborate cross-functionally with key stakeholder teams to align on the research roadmap strategy, and priorities that will uncover a comprehensive understanding of Amazon's selling partners.o Prioritize research initiatives based on impact to selling partner sentiment and satisfaction. Own and Execute Seller Research Projects:o Partner with stakeholder teams to design, prioritize, and execute research projects that dive into seller pain points and drivers of negative sentiment.o Employ a diverse range of user research methodologies to gather insights that meet the unique needs of your product(s) or business goals.o Lead the end-to-end research process, from defining project scopes to communicating findings.Translate Data into Compelling Narratives:o Translate complex data sets and research insights into clear, concise, and compelling written narratives for senior leadership across Selling Partner Services.Drive Long-Term Seller Experience Strategy:o Analyze seller cohorts based on attributes (e.g., sales, tenure, geography) and products sold (e.g., Heavy & Bulky, Softlines) to inform more targeted approaches for improving seller sentiment and satisfaction.o Ensure that your research directly influences the end-to-end seller experience and the long-term business strategy.About the teamThe Selling Partner Communities (SPC) organization builds lasting connections with, and helps drive the success of our Selling Partners. We achieve this by: (1) Providing effective channels for multi-directional engagement with Amazon, (2) Fostering an active and helpful community and information exchange among Selling Partners; (3) Understanding Selling Partners’ perceptions of, and being internal advocates to improve, their experience selling on Amazon; (4) Ensuring that public perception mirrors the reality that Amazon’s stores are a great place for Selling Partners to build and maintain a thriving business; and (5) Accelerating and strengthening third-party advocacy and partnerships that benefit Selling Partners.BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience communicating results to senior leadership- Experience driving direction and alignment with cross-functional teams- Extensive experience (8+ years) in user research, insights, or a related field, with a strong track record of driving strategic initiatives.- Demonstrated ability to translate complex data into clear, actionable insights that influence decision-making.- Expertise in designing and executing innovative research methodologies to uncover deep customer insights.- Strong analytical and problem-solving skills, with the ability to identify and address key business challenges.- Excellent communication and stakeholder management skills, with the ability to effectively present to senior leadership.- Experience working in a fast-paced, customer-centric environment, preferably in the e-commerce or retail industry. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!Amazon Web Services (AWS) is seeking a highly effective candidate to identify, create, develop and integrate innovative technology to deliver the best operating, lowest cost infrastructure in the world. This individual will lead the technical engagement and operations for our SSD and HDD storage devices in order to meets our customers' rapidly growing infrastructure needs. Successful candidates will bring strong knowledge of Storage industry and related semiconductor supply chains, a strong engineering background of Storage devices, a proven ability to lead a team that program manages technology operations, and effectively operate at any level of the organization (up to senior executives). AWS serves over a million active customers in more than 190 countries. We are steadily expanding global infrastructure to help our customers achieve lower latency and higher throughput. As our customers grow their businesses, AWS will continue to provide infrastructure that meets their global requirements.Professional traits that are necessary for Amazon leaders: - Capable of managing a high level of complexity and ambiguity. - Works broadly across organizations, both internal and external to drive aligned approaches. - Deep engineering knowledge of SSD and HDD storage devices. - Expects and requires innovation of her/his team- Has passion and convictions and the innate ability to inspire passion in others- Strong results orientationKey job responsibilities- Lead a team that delivers a highly complex Storage device qualification program.- Develop and implement cross functional technical engagement strategies for our Storage components that support the supply chain for AWS hardware infrastructure.- Understand the industry and technology trends, and uses this knowledge to innovate on behalf of our customers.- Identify key technology trends in the industry and drive supplier product roadmaps and execute on strategic initiatives in those products.- Develop negotiations strategies to deliver against business objectives and achieve sustainable technical engagements with suppliers.- Responsible to provide weekly core-team updates, deliver executive level updates on a monthly basis, and will be responsible for vendor escalations in order to resolve any technical issues related to Storage.- Present to senior leadership via written narratives.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

We are seeking an experienced Principal Talent Management leader to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. The ability to collaborate and work effectively with and through others across the extended AADA and Amazon talent management community is critical to the success of this role. The Principal Talent Management leader must be highly skilled in communication, cross-team collaboration, and effectively driving outcomes across diverse stakeholders and partners. This role requires dealing with a high level of ambiguity and feeling comfortable operating in a space often with little direction to solve hard, complex talent and organizational business problems. You must also be an excellent operator who can break down large plans into tangible initiatives and goals, and track these closely to deliver results. The Principal Talent Management leader is a skilled communicator and facilitator, with experience driving strategic people conversations with executive level leaders. This is a great opportunity for a strong systems thinker to directly impact mechanisms we use to identify, develop, and deploy executive talent. As a senior member of the AADA PXT team, this role provides ample opportunity to design innovative solutions and regularly engage with key HR and business leaders. Key job responsibilitiesThe Principal Talent Management leader is responsible for ensuring executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon for functional roles across the organization. This includes leading the talent cadence for comprehensive succession planning, critical role mapping and talent movement across a global organization. In doing so, the Principal Talent Management leader ensures our Amazon leaders are consistently inspecting and assessing their organizational design, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Principal, Talent Management leader consults with relevant business leaders and then builds, iterates, and scales solutions to address.A day in the lifeThe Principal Talent Management leader will plan, coordinate, and facilitate executive level talent cadences, including succession planning and talent reviews. They work backwards from the needs of the business to derive talent strategies and partner with HR and business leaders to align on and execute plans. They not only run the talent cadence, they are a consultant and thought partner with the HR and business leaders regarding critical talent, succession readiness, and development planning.BASIC QUALIFICATIONS• Bachelor’s degree• 10+ years progressive in Talent Management or Human Resources.• Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.• Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.• Communication, coaching and influencing skills across diverse counterparts, globally. ...

The mission of the Customer Engagement Technology (CET) team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering on the Self Service and Automation (SSA) team.Join Amazon’s CET SSA team, a core part of our mission is to revolutionize customer experiences through automation and self-service technologies. As a Principal TPM on this team, you will lead the design and implementation of next-generation solutions that leverage cutting-edge Gen-AI technologies to enhance customer interactions. Your role involves driving projects that innovate and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale.As a Principal TPM, you will work closely with a team of dedicated engineers, scientists, and product managers to harness the transformative power of Generative AI (GenAI) and Large Language Models (LLM) to resolve every customer issue at the first contact and improve our customer and associate experiences. You will navigate technical challenges, manage project escalations, and make critical trade-offs between business needs and technical constraints. Your ability to gather diverse inputs from stakeholders, develop cohesive project plans, and execute these plans effectively will be crucial.This role offers a significant scope of responsibility, directly impacting strategic projects that drive substantial improvement in customer satisfaction. You will engage with leaders across the company, contributing to initiatives that shape the future of automated customer engagement at Amazon.Key job responsibilities• Manage the end-to-end lifecycle of complex technology projects (focused on Gen AI and Automation) within CET SSA, from conception through launch.• Anticipate and address bottlenecks, provide escalation management, and make strategic trade-offs rooted in business and customer priorities.• Develop comprehensive project plans, influence stakeholders across multiple domains, and ensure alignment with broader business goals.• Drive innovation within the CET SSA domain, leveraging AI and machine learning to enhance customer interactions.• Maintain constant communication with cross-functional teams and stakeholders to ensure transparency and alignment on project goals, roadmaps, and deliverables.• Support delivery of vision and long-term planning, business requirements, and PRFAQ documents.A day in the lifeIn this role you will track deliverables of our science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence priorities to meet shared objectives. You will be responsible for key workstreams including stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of product leaders, scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

This is a unique opportunity to grow and scale the future of WW Prime for 250+ million members by deeply understanding customer needs and planning for better customer outcomes. As a Principal UX Researcher, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods to understand the current state as well as uncover future customer needs and opportunities. You define research strategy and lead high-impact initiatives where the product and business strategy is highly complex. With a keen eye for adapting existing methods and creating new research frameworks, you provide critical insights that influence end-to-end customer experience and long-term business strategyKey job responsibilities* Asking better questions to define WW Prime research strategy and own the research roadmap in partnership with the research team and cross-functional partners * Lead complex, high-impact research initiatives where the future product strategy has yet to be defined, and apply the research to a strategy that benefits the business and customers * Adapt and create new user research methodologies to meet the unique needs of your product(s) or business goals* Mentor researchers, empowering their growth and development* Define prioritization criteria and measurement frameworks for the research you conductA day in the life* Leads user research that influences end-to-end customer experience and impacts the long-term business strategy * Advocates for inclusive and diverse products that serve all types of customers* Partners on significantly complex research studies to identify customer segments and latent needs across teams* Brings clarity to complexity, probes assumptions, illuminates pitfalls, and fosters shared understanding of customer needs* Communicates pragmatically, balancing business and customer needs, and asking the hard questions* Helps the organization move quickly, experiment and learn. Shows high judgment in driving executive-level escalations, and leads with grit and optimismAbout the teamThe Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers and are relentlessly focused on improving the membership experience to delight customers around the globe. To accomplish that, we are seeking a Principal UX Designer to join our growing team and help lead, define, and improve the end-to-end Prime CX. Prime UX researchers and designers work with global Product, Marketing, Branding, Science, and Tech team partners, to deliver compelling customer experiences for Amazon.BASIC QUALIFICATIONS* 10+ years of experience conducting UX research on products and working in close partnership with executive leadership* Deep technical proficiency in different research methods, including when and how to apply them during the product development process* Master's or PhD degree in Data Science, Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field* Experience communicating user research findings with senior cross-functional partners to drive impact ...

Web Application Firewall (WAF) makes it easy for customers to author firewall policies which inspect incoming HTTP requests to help protect their applications from attacks by allowing them to configure rules that allow, block, monitor (count), or CAPTCHA web requests based on conditions that they define. These conditions include IP addresses, HTTP headers, HTTP body, URI strings, SQL injection and cross-site scripting. By supporting association with CloudFront, Application Load Balancer, API Gateway, and AppSync customers can protect their applications and resources whether all in on the Cloud, maintaining on-premise data centers, or using a hybrid Cloud approach. What challenges does the WAF Team tackle? We build a highly available low latency distributed system that allows customers to propagate changes worldwide in minutes to respond to active attacks in real-time. We’re fully integrated with several others AWS Services to give customers the insight and control they need. What is special about the WAF Team? We own the direct customer experience as well as the per request processing of rules for CloudFront, API Gateway, Application Load Balancer, and AppSync. Not only do we build an AWS Security service, but we’re a customer of AWS using other AWS services to provide the solutions to our customers that scale and seamlessly integrate with their existing workflows. Leaders on our team get to solve some of the hardest computer science problems including building highly available distributed micro-services and global scaling across both AWS Regions and CloudFront edge locations. Who we are looking for? The WAF team is looking for a Principal Product Manager to help us build new services and improve our existing services for internal and external customers.You will work closely with other teams, our security experts and engineers to identify opportunities to launch new products and continually improve our defenses against the threat actors.For this role, your passion for network security, cloud computing and endpoint protection will need to complement a deep understanding of the business P&L.We need strong technical candidates with proven analytical capabilities, strong persuasive writing skills, and the tenacity to develop ideas independently and thrive in a fast-paced start-up environment.Key job responsibilities Growing and operating the AWS WAF business. Working closely with a geographically distributed team, including engineering, product and go-to-market execution. Partnering with product marketing, business development and sales to drive adoption and revenue. Delivering innovative and iterative solutions to significantly improve the resiliency for the global Amazon network, Amazon.com, and all AWS services. Contributing to the overall strategy for AWS Edge Security. As an ideal candidate you demonstrate the ability to dive deep with a willingness to learn what you lack. You are able to review system designs and have a good sense of feasibility, operational stability, and time to deliver. You have exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions Strong product leadership. You have a history of innovative product definition backed by good judgment. You have excellent communication skills and the ability to drive cross-team collaborationAbout the team*Why AWS?*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

At Amazon, trust is of utmost priority and we strive to deliver customer-obsessed and privacy sensitive shopping experiences. We are looking for a customer-obsessed person who is passionate about privacy. You will deep dive into privacy compliance issues across multiple business lines and work with internal stakeholders to ensure privacy requirements are promptly addressed. If you are interested in enabling exceptional privacy and data management standards for customers, energized by a fast-paced and evolving environment, can deal with ambiguity, thrive at working independently and efficiently to address issues for internal stakeholders, and enjoy improving the processes you are a part of, this role may be a fit for you.You will partner with a large set of business and technical leaders to implement both processes and tools to raise the privacy bar. You will evaluate new products and services to identify compliance obligations and help design solutions to meet them. You must be able to thrive in a fast-paced environment with high complexity and ambiguity. Key job responsibilities• Conduct privacy compliance reviews and make determinations related to DSAR, Deletion, and Retention for a wide range of technical products, devices, and services. • Identify privacy related issues and effectively manage escalation and exception processes, including communication to leadership as needed. • Develop, improve, and maintain procedures and SOPs used by privacy reviewers. • Work with stakeholders such as privacy, legal, policy, and engineering teams to ensure sound protocols are in place to manage evolving privacy obligations. • Contribute to improvements to privacy review processes, mechanisms, and tooling. • Assist in maintaining other privacy-focused documentation including procedures and internal guidelines. • Support cross-functional projects to address emerging global privacy obligations.• Audit services and drive remediation.• Policy Engine reports evaluation and remediation A day in the lifeThe ‘day-to-day’ aspect of this role will working with engineering and service teams to review Amazon Shopping services for compliance with global privacy obligations related to DSAR, deletion, retention, and other privacy policies. You will be responsible for working to help identify and resolve issues around how data is used, retained, and returned to customers. Additionally, you will spend time working to develop mechanisms for ensuring a consistent privacy experience through work with partner teams and across the broader Amazon environment.BASIC QUALIFICATIONS- 3+ years of experience in an information security, privacy, compliance, risk management role or role with comparable experience.- Bachelor’s degree or relevant work experience. ...

Are you passionate about automating, designing processes and simplifying work? Is the opportunity to contribute toward Amazon's ability to scale operations inspiring? We are looking for experienced process engineers coming from a technology background with the ability to deep dive, invent and simplify and who have a high degree of ownership.Our BusinessWe serve Amazon’s third party sellers, one of the fastest growing businesses inside Amazon with over a million merchants, vendors and brand owners selling on Amazon’s international marketplace. We drive the solutions to ensure our sellers are successful, building the communication tools that sellers use to receive help and drive cross-functional initiatives to improve their overall experience. We are changing the world of seller engagement.Our ImpactThe result of our work is seen in the growth of the Amazon business in physical gross merchandise sales sold by independent third-party sellers. We’ve had a direct impact on Amazon’s success in attracting and retaining third party sellers. Our work with sellers is paramount to Amazon’s ability to continue to offer customers the largest product selection at the lowest price. Partner Support and Solutions is looking for customer obsessed individuals who are committed to solving complex challenges that accompany growth and scale.The RoleAs a Process Engineer, you will be responsible for analyzing operational processes to design, development, test, launch and continuous improve high quality self-service software products called Paramount workflows. In this role you will partner with the greater PSAS organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with product managers, software engineers, business analysts and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows.Key job responsibilities· Engage with program and business stakeholders to document requirements, create functional specifications and generate process maps (BPMN)· Design, develop, test, launch and improve Amazon Selling Partner self-service software products (Paramount workflows)· Become a subject matter expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows· Engage with software development teams to understand and guide evolving program technology· Author content in various markup languages (Mustache(5), Markdown, HTML, CSS)· Understand and leverage Amazon technology and services· Deep dive technical product or operational issues to propose and implement simple and effective solutionsBASIC QUALIFICATIONSBachelor's degree in engineering, information technology, related technical field or the equivalent experienceExperience in a similar role (process development, product design, software development, business process improvement)Working knowledge of data and process modeling (i.e. process mapping, wire framing, simulation, developing logic, scripting and etc.)Experience with programming/mark up/scripting languages (Java, JavaScript, Ruby, SQL, Markdown, HTML and CSS)Experience with scrum and delivering web application products ...

Are you passionate about automating, designing processes and simplifying work? Is the opportunity to contribute toward Amazon's ability to scale operations inspiring? We are looking for experienced process engineers coming from a technology background with the ability to deep dive, invent and simplify and who have a high degree of ownership. Our Business We serve Amazon’s third party sellers, one of the fastest growing businesses inside Amazon with over a million merchants, vendors and brand owners selling on Amazon’s international marketplace. We drive the solutions to ensure our sellers are successful, building the communication tools that sellers use to receive help and drive cross-functional initiatives to improve their overall experience. We are changing the world of seller engagement. Our Impact The result of our work is seen in the growth of the Amazon business in physical gross merchandise sales sold by independent third-party sellers. We’ve had a direct impact on Amazon’s success in attracting and retaining third party sellers. Our work with sellers is paramount to Amazon’s ability to continue to offer customers the largest product selection at the lowest price. Selling Partner Support Experience is looking for customer obsessed individuals who are committed to solving complex challenges that accompany growth and scale. The Role As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Workflows. In this role you will partner with the greater SPSE organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with product managers, software engineers, business analysts and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Workflows. Key job responsibilities· Engage with program and business stakeholders to document requirements, create functional specifications and generate BPMN technology powered process maps · Design, develop, test, launch and improve automated self-service software products (Workflows) · Become a subject matter expert on Amazon’s internal process maps authoring application and architecture to develop workflows · Engage with software development teams to understand and guide evolving technology to automate manual tasks· Author content in various markup languages (Mustache(5), Markdown, HTML, CSS) · Understand and leverage Amazon technology and services · Deep dive technical product or operational issues to identify root cause and propose/implement simple, effective and scalable solutionsA day in the life1. Work extensively on Amazon proprietary BPMN tool to develop and edit existing software products working backwards from business requirements2. Attend stand-ups sharing updates on project progress and clarify blockers/issues with senior engineers (if any)3. Occasionally, get involved in discussions with business leaders providing technical solutions to real-world business problems4. Review technical designs of other engineers maintaining a high quality bar for productsAbout the teamThe Process Engineering team operates within a broader organization dedicated to streamlining the support experience for Amazon Selling Partners and internal support associates. Our objectives include minimizing customer support inquiries and enhancing the efficiency of support representatives. As a cohesive unit, we collaborate on best practices, offer mutual assistance, mentor engineers, and actively contribute to the overarching goals of the organization. Throughout our endeavors, we prioritize both productivity and fun.BASIC QUALIFICATIONS - Bachelor's degree in engineering, information technology, related technical field or the equivalent experience - Experience in a similar role (process development, product design, software development, business process improvement) - Working knowledge of data and process modeling (i.e. process mapping, wire framing, simulation, developing logic, scripting and etc.) - Experience with programming/mark up/scripting languages (Java, JavaScript, Ruby, SQL, Markdown, HTML and CSS) - Experience with scrum and delivering web application products ...

Amazon Elastic Container Registry (ECR) is looking for an experienced product leader to define product strategy and play a key role in accelerating the adoption of containers and cloud native technologies from AWS. As a leader in the ECR team, you will be responsible for imagining, designing, and building the next generation of container management and storage tools used by some of the largest and most impactful organizations in the world. You will be the voice of the customer within AWS, prioritizing development of new products and features, defining requirements, guiding engineering teams, and building go-to-market strategy. This role will be visible at the highest levels of the company and requires coordination across many internal and external teams.You will succeed in this role if you are someone who is motivated to take on challenging problems, understand the power of good decisions, and are able to easily work with multi-disciplinary teams of people. We are looking for a proven ability to define strategy and someone who is excited to work directly with customers to build new products and improve customer capabilities. This position requires a solid technical background, strong communication skills, and you should be customer-focused with a passion for cloud technology. Past experience working with containers or developer tooling is a plus, but not required. Our team is dedicated to supporting new team members. We have a broad mix of experience and Amazon tenures, and we are building an environment that celebrates continuous learning, knowledge sharing, and mentorship. We offer a flexible schedule, based on your needs and the needs of the team, so that you can build a harmonious life both in and outside of work.Key job responsibilities- Own product vision and definition, working backwards from the needs of different customer segments / jobs-to-be-done- Manage the entire product life cycle from strategic planning to tactical execution- Establish goals, analyze metrics and product usage data to identify new opportunities- Lead user research to identify new opportunities to innovate on behalf of our customers- Create the vision, product strategy and road map for our products and working with key stakeholders in the company to deliver on that vision, e.g. sales, partner team, international site leaders, etc.- Build the go-to-market plan and work to ensure that field and the partner teams have what they need to be successfulWhat stands out about product management in Amazon ECR• You will work with a dedicated engineering team, so you can hit the ground running• You own the product roadmap and you set the vision that is appealing to customers and to our business• Idea generation is bottoms-up, and you get to propose new ideas and bring them to lifeAbout the teamJoin a team that’s building the next generation of container storage and management tools used by some of the largest and most impactful organizations in the world. We are an established team with more than a decade of experience helping customers build with containers on AWS.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Amazon is seeking an experienced Product Manager, Technical to help scale our continuing education capabilities within the ASBX Builder Hub platform. In this role, you will be responsible for envisioning, planning, and delivering engaging and impactful educational content and experiences for Amazon's technical community.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 10025Key job responsibilities* Develop the product roadmap and strategy for a suite of continuing education offerings within BuilderHub, including self-paced courses, live training events, certification programs, and more.* Work cross-functionally with content creation, engineering, UX, and other teams to bring these learning experiences to life.* Use data and customer insights to continuously optimize the learning products, ensuring they meet the evolving needs of our developer audience.* Leverage SQL to build dashboards and reporting that track key performance metrics and learning outcomes.* Collaborate with stakeholders across ASBX to integrate the continuing education offerings seamlessly into the overall Builder Hub experience.* Stay up-to-date on industry trends and best practices in online/digital learning to inform innovation.About the teamThe Amazon Software Builder Experience (ASBX) organization has a mission of creating the world’s best builder experience across tens of thousands of software engineers, and all Amazon businesses (e.g., AWS, Amazon Stores, etc.). Our Builder Tools team in ASBX owns the software development tools Amazon software teams use to develop, release, and manage their software. This role is for you if you’re passionate about software development, development tools, and having world-wide impact across all of Amazon! In addition to delivering results, we also appreciate establishing a work-life-balance, having fun with our co-workers, and supporting an inclusive and collaborative team environment.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience owning/driving roadmap strategy and definition- Demonstrated ability to scale digital learning offerings and drive user engagement ...