Principal Program Manager, Business Operations, Data Center Community (Central Operations)

Principal Program Manager, Business Operations, Data Center Community (Central Operations) Job ID: 2775503 | Amazon Data Services, Inc. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. ...

Principal Program Manager, CX, Order Performance

The Order Performance (OP) team is responsible for ensuring that every purchase in our stores meets or exceeds Amazon’s high standard for fulfillment and customer service quality (FQ and CSQ) - regardless of seller or channel. We do this by identifying the most critical dimensions of the buying experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, vending the most impactful signals internally to influence discoverability, collaborating with partner teams to address opportunities to improve the CX, managing seller performance by maintaining and enforcing a set of FQ and CSQ performance policies, and improving seller performance though rewards and incentivization. This Principal Program Manager must be able to continually formulate a compelling program vision and rigorously prioritize to drive impact with limited resourcing. This is a global scope, starting as an IC with an expectation that you will make a case for building a team. This role will work with our Econ team to build holistic and DSI-weighted FQ and CSQ indices, drive alignment among cross-functional stakeholder teams on identification and proper measurement of CX dimensions, and drive adoption of the indices as success metrics across the company. You will also work with AFN and MFN fulfillment and customer service teams (e.g., FBA, CSBA, EasyShip, etc.) – aligning each around the concept of the OP team as a resource and knowledge center that can help our partner teams to spot improvement opportunities, take joint goals, and ensure new investments are made with an eye toward maximizing CX improvements. Finally, you will explore opportunities to use the two indices to identify high-performing seller cohorts and qualify for incentives and rewards. The successful candidate has demonstrated strong business acumen and is technically sound, demonstrating leadership across multifunctional disciplines including software development, data engineers, economists, applied scientists, product managers, program managers, risk managers, BIEs, and BAs. Key job responsibilities• Work with partner teams to identify the most critical dimensions of the CX and work internally with our FQ and CSQ program managers to introduce a robust set of performance signals from the buyer’s perspective that measure Amazon’s FQ and CSQ on every order. • Influence discoverability by working with the POE Econ team and with our internal partner team to integrate those signals into Amazon's shopping algorithms. • Benchmark seller performance by working to establish seller cohorts based on seller attributes (e.g., tenure, location) and products sold (e.g., Heavy & Bulky), and creating a customizable seller-facing benchmarking tool, allowing sellers to compare the quality of their fulfillment (FQ) and customer service (CSQ) to their competition and to Amazon.• Surface performance improvement opportunities to sellers by working with POE Science to establish targeted/personalized coaching for sellers (e.g., through an AI assistant), and to match sellers with the right resources to ensure they can meet Amazon’s high bar for FQ and CSQ.• Introduce performance information to buyers as part of the shopping journey, allowing them to intuitively make high-confidence purchasing decisions based on seller- and offer-level insights. This includes working internally to introduce new performance stats on the Seller Profile Page, as well as working with partner teams to bring trust-building information into the shopping journey (e.g., through badging or other indicators of performance visible in search results and on the PDP).• Work with internal product and program teams to provide analysis and benchmarking so that these teams understand how their offerings compare with other options available to sellers for fulfilling and providing customer service (e.g., benchmarking CX for CSBA compared to Amazon CS and seller-provided CS), and influencing their priorities to address the most critical gaps/improvement opportunities based on our insights and benchmarking. • Establish CSQI and FQI as success metrics across Amazon. This includes establishing holistic DSI-weighted customer service quality and fulfillment quality indices and gaining alignment from partner teams to take joint improvement goals, ensuring that overall CSQ and FQ are improving across the company, regardless of individual program performance. • Develop and build a team to carry out the objectives of the role and expand the impact and scope of work, ensuring that the OP team is a valuable resource and knowledge center across all of Amazon, including both established and emerging stores. A day in the lifeYour day starts by checking in with your partners in India - working together to benchmark FQ and CSQ performance in Emerging Stores against performance in Established Stores, then a sync with POE Econ to understand the latest results of a DSI study, followed by a meeting with POE Science to work on establishing seller cohorts. From there, you meet with various Legal POCs to fill them in on the latest launch plans and ensure the work does not raise new legal/regulatory risk, sync with internal program managers and business analysts to forecast impact of seller improvement milestones. Then it's on to some heads-down time on a doc seeking alignment from partner teams to use our indices as success metrics, followed by a final meeting with your manager to check-in on progress towards goals and discuss resourcing needs before heading home and logging off for the day :) About the teamThe Order Performance team was started in 2021 and continues to grow and increase its scope. We are highly visible to Leadership and work in a problem space that is complex, dynamic, global, and high-impact. The team itself is brilliant, hard-working, resilient, fun, energetic, diverse, and prioritizes personal health and wellness above all else. This role is a senior position on the team, and we are looking to add a leader that embraces these values.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Principal Program Manager, Events, Amazon Design Excellence

Amazon Design Excellence (ADX), an internal team aiming to elevate the impact of design at Amazon and our reputation as a top destination for design talent, is seeking a talented, creative, and experienced Principal Program Manager to join our exciting team working to help create thriving conditions for design and creative excellence at Amazon. We are an innovative, cross-organization, customer-obsessed team, empowering groups and individuals across Amazon to strengthen, connect, and evolve Amazon to be the best home for design and creative professionals on the planet.We are seeking a creative, strategic, and self-directed Principal Program Manager to help define, create, and launch a framework for large events and activities to enhance and extend our flagship annual design conference, Conflux, and drive a rhythm of activity throughout the year. Your passion for design and ability to craft memorable moments will connect, inspire, and empower our creative community around the globe. You will work across Amazon and the industry to identify inspirational speakers, develop educational workshops and curate engaging events to foster a healthy design community. If energizing and connecting a vast array of creatives striving to change the world through creative problem solving and customer obsession sounds like a fun challenge, please apply!This role will be based in Seattle, WA. Relocation to Seattle is offered within the US. Key job responsibilities- Drive vision, roadmap and delivery of creative events: internal conferences, summits, speaker events, workshops, and programs- Oversee the end-to-end planning, coordination, and execution of creative events – summits, speaker events, workshops, and programs- Manage logistics, scheduling, vendor relationships, and seamless delivery- Collaborate with internal stakeholders to identify team needs, interests, and opportunities, developing programs that support skill development, creativity, and innovation- Recruit, train, and manage volunteers to support event execution - Manage event budgets and ensure all programs are cost-effective while maintaining a high standard of execution. - Own sourcing and negotiations with vendors.- Define, collect, and report on key program metrics to measure success and guide year over year improvements - Develop communication strategies to promote events- Stay current with industry trends in creative programming, events, and learning experiences. Incorporate new ideas and approaches into the planning and execution of internal events.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 8+ years of program or project management experience- 8+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Principal Program Manager, RBS, Retail Business Services (RBS)

Amazon strives to be the world’s most customer centric company. To support that, Retail Business services (RBS), Brand Experience (BX) organization creates, builds and leads innovation for Brand Owners. We enable brands to develop, launch and grow products to improve CX and their business in the Amazon store worldwide. We achieve this by building self-help tools, recommendation, business impact, customer preferences, and trends leveraging customer feedback. We are seeking a Principal Program Manager to lead our BX initiative. This role will build and develop products and self-help tools for WW brands to help them improve CX and grow their business, owns the vision and long-term roadmap, and drive teams to execute on that vision. The role will be responsible for setting the direction for the portfolio of products/program/offerings, define goals, prioritize features according to customer value, prepare launch & identify GTM strategies for the portfolio. The Principal Program Manager is a bar-raising communicator, both verbal and written, and is a well-respected leader within the business. This role requires the ability to influence across stakeholder teams to drive alignment and requires a highly effective and established leader to navigate effectively and develop the team. This role requires clear articulation of complex problems and proposed solutions and requires high judgement to ensure the right leaders are involved in decisions and regularly informed on progress. This role aligns teams towards clear priorities and advocates for investment delivering large, complex business initiatives, with clear mechanisms that audit progress towards shared goals and regularly reports results to ensure long-term business success. This leader collaborates across VP-level organizations including, Return and re commerce, Amazon Catalog systems & Services, Amazon Customer Experience Teams, Amazon Selling Partner Services and Amazon Private brands to join forces on shared Business Priorities.Key job responsibilitiesAs a Principal Program manager, BX in the team, you will:- Identify opportunities to improve Brand Experience on Amazon and translate those opportunities into product Mentor and guide the product and program managers in our organization and hold us to a high standard of product/program, technical rigor and excellence.- Design and lead roadmaps for complex self-help tools to help Brands while creating long term value for our shoppers.- Work with our engineering partners and draw upon your experience to make right trade-offs, unblock them and build synergies between multiple tech and product teams. - Be responsible for communicating our innovations to the broader internal & external teams, community.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Principal Program Manager, Selling Partner Financial Technology

Selling Partner Financial Technology's (SPFT) vision is to enable every Selling Partner to thrive and grow into a global selling success through providing a financial experience with unparalleled trust that delights all Selling Partners regardless of how they interact with Amazon. We support WW Selling Partners (SP) and internal customers with an intuitive end-to-end financial management experience, reliable accounting and tax solutions, and financial technology services to accurately calculate, book, and bill Vendor Funding (VF). We support 2.7MM+ sellers across 65+ businesses and 125K Retail Vendors.As a Principal Program Manager, you will be responsible for defining and delivering important programs with broad cross-organizational, cross-business, and significant impact. Your work focuses on very large engineering programs that solve significantly complex and endemic problems. You will collaborate with technical teams and business owners to own the programs which deliver software solutions which enhance our processes and technology. Our ideal candidate has the insight ( and the analytic skills to develop these insights) and creativity to find innovative ways to act on these insights, the skills to translate those ideas into innovative design, and interpersonal and project management skills to harness the passion and energy of teams across the company to drive the designs into the world as products that will delight our customers.In this role, you will work closely with stakeholders, software engineers, and product teams to support the programs that deliver our most complex, high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance business needs versus technical constraints, and encourage risk taking behavior to maximize business benefit. Successful candidates will have also have a technical background, be detail driven and have excellent problem solving abilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, and continuous process improvement.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Principal Real Estate Development Manager, AMERICAS Real Estate Development

Minimum Qualifications: Bachelor’s Degree in Business, Finance, Economics, Engineering, or related fields. 15+ years of experience in real-estate development experience. 5+ years data center real estate experience. Real Estate Development or program management experience. Amazon Web Services (AWS) is seeking an experienced Real Estate Principal to lead the strategy, identification, acquisition, and development of properties for data centers that will power AWS’s expanding global cloud infrastructure. This individual will play a critical role in securing strategic sites that meet the technical, environmental, and financial needs of AWS while aligning with our long-term growth goals. ...

Principal Real Estate Development Manager, AMERICAS Real Estate Development

Amazon Web Services (AWS) is seeking an experienced Real Estate Principal to lead the strategy, identification, acquisition, and development of properties for data centers that will power AWS’s expanding global cloud infrastructure. This individual will play a critical role in securing strategic sites that meet the technical, environmental, and financial needs of AWS while aligning with our long-term growth goals.The ideal candidate brings 15+ years of experience in real estate site selection, acquisition, and development, with 5+ years specifically focused on data center-related projects. This role requires deep expertise in navigating zoning regulations, utility partnerships, environmental constraints, and ownership structures to secure the most viable properties. The Principal will also have demonstrated success in complex negotiations, including purchase agreements, build-to-suit arrangements, and colocation deals.At AWS, the Real Estate Principal will collaborate with internal teams, including engineering, construction, legal, and finance, to ensure the seamless delivery of land for data center projects. This role offers the unique opportunity to shape AWS’s future by identifying high-value locations that meet the rigorous power, latency, and capacity requirements of the largest cloud infrastructure in the world. You will work at the intersection of real estate strategy, development, and business growth, helping AWS meet the ever-increasing demand for cloud services globally.In addition to managing a pipeline of strategic real estate transactions, the Principal will drive the continuous improvement of AWS’s land acquisition processes. This includes streamlining our site development process, overseeing entitlement work, and fostering relationships with developers, utility providers, and municipalities. The ideal candidate is a results-driven, strategic thinker with the ability to balance speed, quality, and cost in high-stakes real estate deals.Key job responsibilitiesSite Selection & Acquisition:-Identify, evaluate, and secure sites that meet AWS’s data center needs, considering key factors like geographical latency, access to power and water, and zoning regulations.-Lead the due diligence process, evaluating environmental conditions, ownership structures, and regulatory hurdles.-Collaborate with local governments, landowners, brokers, and developers to source strategic locations and assess potential risks.Real Estate Negotiations & Transactions:-Develop and execute complex real estate deals, including purchases, leases, build-to-suit agreements, and colocation contracts.-Negotiate favorable terms with developers, landlords, and municipalities to meet AWS’s operational and financial goals.-Manage deal flow across multiple regions, ensuring timely execution while balancing risk and scalability.Development Oversight:-Oversee entitlement, zoning, and permitting processes to ensure smooth site delivery.-Coordinate with engineering, design, and construction teams to align project requirements with site characteristics.-Ensure pre-construction work, such as grading, fencing, and offsite improvements, is completed to support timely development.Stakeholder Engagement:-Partner with internal teams across legal, finance, construction, and operations to align real estate strategies with AWS’s long-term growth objectives.-Build and maintain relationships with local municipalities, utility providers, and economic development agencies to support project success.-Provide regular updates to senior leadership on site acquisition progress, risks, and market trends.A day in the life**Why AWS** Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS - Bachelor’s Degree in Business, Finance, Economics, Engineering, or related fields. - 15+ years of experience in real-estate development experience- 5+ years data center real estate experience - Real Estate Development or program management experience. ...

Principal Reliability Scientist

We are designing the future. If you are in quest of an iterative fast-paced environment, where you can drive innovation through scientific inquiry, and provide tangible benefit to hundreds of thousands of our associates worldwide, this is your opportunity.Come work on the Amazon Worldwide Fulfillment Design & Engineering Team! We are looking for an exceptional Principal Reliability Engineer, someone that is excited to work on complex real-world challenges for which a comprehensive scientific approach is necessary to drive solutions. Your investigations will include identifying and mitigating reliability risks resulting in design and implementation of safe and reliable fulfillment center designs.We are seeking a Principal Reliability Scientist who will be responsible to lead research specific to reliability for Amazon Fulfillment Facilities. ...

Principal Research Scientist , People eXperience and Technology Central Science (PXTCS)

We are looking for a research scientist with expertise in applying causal inference, experimental design, or causal machine learning techniques to topics in labor, personnel, education, health, public, or behavioral science. We are particularly interested in candidates with experience applying these skills to strategic problems with significant business and/or social policy impact.Candidates will work with economists, scientists, and engineers to estimate and validate their models on large scale data, and will help business partners turn the results of their analysis into policies, programs, and actions that have a major impact on Amazon’s business and its workforce. We are looking for creative thinkers who can combine a strong scientific toolbox with a desire to learn from others, and who know how to execute and deliver on big ideas.You will conduct, direct, and coordinate all phases of research projects, including defining key research questions, developing models, designing and implementing appropriate data collection methods, executing analysis plans, and communicating results. You will earn trust from our business partners by collaborating with them to define key research questions, communicate scientific approaches and findings, listen to and incorporate their feedback, and deliver successful solutionsAbout the teamThe People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- PhD or equivalent Master's degree plus 10+ years of research experience in a quantitative field.- Experience investigating the feasibility of applying scientific principals and concepts to business problems and products.- 2+ years of research or work experience in the following skill(s): programming with a mathematical programming language such as R, MATLAB, or SAS or major programming language such as Python, Java, C++, C#, or C. ...

Principal Research Scientist , People eXperience and Technology Central Science (PXTCS)

Principal Research Scientist, People eXperience and Technology Central Science (PXTCS) Job ID: 2803121 | Amazon.com Services LLC We are looking for a research scientist with expertise in applying causal inference, experimental design, or causal machine learning techniques to topics in labor, personnel, education, health, public, or behavioral science. We are particularly interested in candidates with experience applying these skills to strategic problems with significant business and/or social policy impact. ...

Principal Research Scientist, AWS Industry Products

Job Title: Research Scientist Minimum Qualifications: 10+ years of tech industry or equivalent experience PhD in a quantitative discipline such as statistics, mathematics, economics, computer science, or any related quantitative field Experience working effectively with science, data processing, and software engineering teams About AWS Industry Products (IP): ...

Principal Research Scientist, AWS Industry Products

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.AWS Industry Products (IP) is a new AWS engineering organization chartered to build new AWS products by applying Amazon’s innovation mechanisms along with AWS digital technologies to transform the world, industry by industry. We dive deep with leaders and innovators to solve the problems which block their industries, enabling them to capitalize on new digital business models. Simply put, our goal is to use the skill and scale of AWS to make the benefits of a connected world achievable for all businesses. We are looking for Research Scientists who are passionate about transforming industries through AI. This is a unique opportunity to not only listen to industry customers but also to develop AI and generative AI expertise in multiple core industries. You will join a team of scientists, product managers and software engineers that builds AI solutions in automotive, manufacturing, healthcare, sustainability/clean energy, and supply chain/operations domains. Leveraging and advancing generative AI technology will be a big part of your charter as we seek to apply the latest advancements in generative AI to industry-specific problemsUsing your in-depth expertise in machine learning and generative AI, you will take the lead on tactical and strategic initiatives to deliver reusable science components and services that differentiate our industry products and solve customer problems. You will be the voice of scientific rigor, delivery, and innovation as you work with our segment teams on AI-driven product differentiators. You will conduct and advance research in AI and generative AI within and outside Amazon.Extensive knowledge of both state-of-the-art and emerging AI methods and technologies is expected. Hands-on knowledge of generative AI, foundation models and commitment to learn and grow in this field are expected. Basic qualificationsPhD, or Master's degree and 10+ years of quantitative field research experienceExperience investigating the feasibility of applying scientific principles and concepts to business problems and productsExperience analyzing both experimental and observational data setsPreferred qualificationsKnowledge of R, MATLAB, Python or similar scripting languageAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. BASIC QUALIFICATIONS- 10+ years of tech industry or equivalent experience- PhD in a quantitative discipline such as statistics, mathematics, economics, computer science, or any related quantitative field- Experience working effectively with science, data processing, and software engineering teams ...

Principal Research Scientist, AWS Industry Products

Principal Research Scientist, AWS Industry Products Job ID: 2820652 | Amazon Web Services, Inc. As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. ...

Principal Restoration Ecologist or Engineer

Principal Restoration Ecologist or Engineer Location: Seattle, Washington Job Type: Regular Full-Time What’s the Opportunity? Anchor QEA is seeking a Principal-level, entrepreneurially minded professional to help expand the presence of our Environmental Restoration Practice to better capture growing opportunities in the Northwest region. We are particularly interested in an individual who has experience in identifying, planning, designing and implementing habitat and ecological restoration projects and programs. The successful candidate will be a driving force behind the growth of Anchor QEA and will help to build, oversee, and mentor project teams. They will be responsible for developing new clients, winning and executing habitat and ecological restoration projects, and growing our experience with federal, state, and local clients. We are committed to investing in the right person and to providing support to foster your success. ...

Principal Scientist - AI, Kumo Intelligent Tooling

Job ID: 2790563 | Amazon Web Services, Inc. AWS Support is looking for a high caliber Applied Scientist to build AI/GenAI experiences and foundations for Kumo Intelligent Tooling — the organization that owns products and services used by 10,000+ AWS Support staff to help 40,000+ unique monthly AWS customers, and is responsible for AWS Support’s strategic initiative to transform its business and delivery model through GenAI.We are looking for a Principal Scientist to join us and spearhead the AI revolution through intelligent solutions that assist customers and Support staff to troubleshoot and resolve technical issues. You are a hands-on contributor and will apply your knowledge to propose solutions, create software prototypes, and productize prototypes into production systems using modern software development tools and methodologies. In addition, you will support and scale your solutions to meet ever-growing customer needs use cases. You have strong verbal and written communication skills, are self-driven and deliver high quality results in a fast-paced environment.You will play a pivotal role in shaping the definition, vision, design, roadmap and development of solutions from beginning to end for hard, previously unsolved problems. ...

Principal Scientist, Kuiper Capacity Planning - Simulation & Optimization

Principal Scientist, Kuiper Capacity Planning - Simulation & Optimization Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Kuiper Global Capacity Planning team owns designing, implementing, and operating systems that support the planning, management, and optimization of Kuiper network resources worldwide. We are looking for a talented principal scientist to lead Kuiper’s long-term vision and strategy for capacity simulations and inventory optimization. This effort will be instrumental in helping Kuiper execute on its business plans globally. As one of our valued team members, you will be obsessed with matching our standards for operational excellence with a relentless focus on delivering results.Key job responsibilities In this role, you will: ...

Principal Security Engineer, Amazon | Multiple Locations, USA

At Amazon, Principal Engineers are both visionary leaders and hands-on builders. As Amazon’s most senior individual contributors, Principal Engineers work on our hardest problems. While many companies this size take their foot-off the gas pedal, at Amazon, it’s still Day 1. This startup mentality, however, does not admit the luxury of a conservative approach. Principal Engineers venture beyond comfortable approaches to pioneer new spaces, and inspire others as to what’s possible.The Amazon Security organization is solving interesting problems across a wide range of businesses, from protecting AWS hardware to securing Kuiper satellites to end-point protection in Whole Foods around the world. Your vision could be instrumental in building brand new solutions that will touch the lives of billions of people, maybe even your own, if you are an Amazon customer!In this role, you are the lead architects for the biggest and most complex security projects. You will own and push the strategic security roadmap for your department and have a strong vision for where the organization should go. Principal Security Engineers ensure Amazon is leading the industry in building and providing the best in class security solutions, both to our customers, and protecting our organization, information, and data.Key job responsibilitiesPrincipal Security Engineer’s at Amazon have broad experience solving complex and highly exposed cyber security issues, as well as leading teams across security disciplines including penetration testing, security operations, encryption, or identity and access management. They need a deep understanding of the inner workings of the security department’s software and how these applications are effective against external threats, both for Amazon and our external customers. They are “the point of contact” for various external customers when it comes to information security matters. A Principal Security Engineer can answer questions like “how are our customers protected by adversary threats, and how do we continue to research and modernized our efforts against these potential coercions.” BASIC QUALIFICATIONS10 + years of experience in identifying security issues and risks, and developing mitigation plans ...

Principal Solution Architect, AWS Cloud Intelligence

Are you a seasoned Solution Architect or Technical Executive with hands-on Azure experience? Would you like to expand your expertise in AWS and join an organization recognized for their expertise across multiple cloud platforms?As an AWS and Azure Cloud Intelligence Solution Architect, you will be a recognized expert advising customers on the nuances and strengths of AWS and Azure. You will develop cloud migration, modernization, and multi-cloud acumen to craft highly scalable, flexible and resilient cloud architectures that solve customer business problems and accelerate the adoption of AWS services. You will understand cloud economics to drive the highest value for our customers. After your engagements and cloud ecosystem explorations, you will document and share your insights to train the AWS field and enhance our service offerings.Ideal candidates bring deep, hands-on expertise with multiple public cloud providers and a desire to staying at the forefront of cloud and industry advancements. They must have the technical depth and business experience to communicate the benefits of AWS services to IT architects, engineering teams, and C-Level executives. They must be able to collaborate with cross-functional teams and think strategically to solve complex business and technical problems. They must have the inclination to share their insights and educate peers to foster a technical community of SMEs. Exceptional communication and strategic thinking are essential to succeed in this role.Key job responsibilities- Serve as a technical expert in both AWS and Azure, supporting customers with complex commercial and technical challenges.- Stay up-to-date with Azure service offerings to extract technical and business insights that drive reference architectures, runbooks, blogs, and training content.- Deliver technical and business presentations to internal audiences (field SAs, BDMs, consultants, and product engineering) and external audiences (industry and partner events).- Work with customers and internal teams to create Proof of Concept (POCs), pilots, and Minimum Viable Products (MVPs) that demonstrate solutions designed for successful deployment and operationalization in AWS cloud. - Lead cross-functional, cross-organization initiatives that drive thought leadership on multi-cloud and Azure migration scenarios. - Act as liaison between customers and our engineering teams; champion the top customer asks so they are prioritized in AWS roadmap- Mentor and lead other SAs. Create and scale best practices across the broader SA field community. About the teamThe AWS Cloud Intelligence team is a specialty services organization that provides cloud compete expertise globally. We are subject matter experts (SMEs) covering top and emerging competitors, key domains, and industry segments. Cloud Intelligence enables field teams to help their customers quickly by removing both business and technical blockers in the sales cycle. We advise account teams and their customers through at scale content, gather and analyze insights surrounding comparable cloud providers, and highlight product and position gaps that our customers are experiencing to continuously improve AWS’ overall value proposition. In addition to on-demand self-service resources, the CI team provides targeted support for specific competitive opportunities through one-to-one customer engagements. This team hires SAs and BDMs who are SMEs in one or more public clouds to advise AWS field teams on the best strategies to develop compelling business cases to support customers co-existing and partnering with competing public cloud services.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.BASIC QUALIFICATIONS- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

Principal Solution Architect, AWS Cloud Intelligence

Are you a seasoned Solution Architect or Technical Executive with hands-on Azure experience? Would you like to expand your expertise in AWS and join an organization recognized for their expertise across multiple cloud platforms? ...

Principal Solutions Architect, Biomolecule design, HealthAI

We are seeking an experienced and innovative AWS Solutions Architect to help customers design and implement AI-powered workflows for biomolecule design. In this role, you will partner with life sciences organizations to architect scalable, secure, and high-performance cloud solutions on AWS that accelerate drug discovery and development. You will leverage AWS’s suite of AI and machine learning services, along with industry-specific tools, to enable customers to build, deploy, and optimize workflows for the design, analysis, and validation of biomolecules, such as proteins, enzymes, and antibodies. ...