Seattle

Senior Business Intelligence Engineer, Sales Insights & Recommendations Job ID: 2859142 | Amazon.com Services LLC Amazon Advertising operates at the intersection of e-Commerce and Advertising, offering a range of digital advertising solutions with the goal of helping our customers discover and shop for anything they want to buy.The Amazon Advertising business is growing at a fast pace and this team’s mission is to apply science and technology to accelerate that growth through best-in-class solutions. We are part of the Sales Recommendations & Insights team within Sales & Partner Enablement (SPE) to deliver solutions to improve Amazon Advertising Sales team effectiveness worldwide. We are building products for Amazon Advertising front line sales team. Our mission is to minimize the effort required for our Sales team to identify opportunities and recommendations to help their brands grow on Amazon.The team is looking for motivated Business Intelligent Engineers. In this role you will be responsible for and will build the foundational data pipelines and data tables, analyze large data sets, prove and disprove hypothesis, automate solutions and build self-service dashboards and reports. This person consistently employs high judgment and makes data-driven decisions, leading by example and influencing the team to do the same.Key job responsibilities ...

Amazon’s Selling Partner Insights and Analytics (SPIA) organization is seeking an experienced Business Intelligence Engineer (BIE) who will be a key contributor and sparring partner, developing analytics and insights for products that directly impact sellers experience on Amazon. If you are a self-starter, someone who thrives in a fast-paced and ever-changing environment, with an uncanny knack and passion for turning qualitative analysis and observations into diagnostics and recommendations, then you are the right candidate for our team.Join us at the Central analytics Team of Amazon's Selling Partner (SP) Support Org and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerceKey job responsibilitiesBe a thought leader: Interface with business partners, architect, design, implement, and support BI projects & tools that derive insights and shape important, worldwide business decisions.Dive Deep, Raise the bar and insist on high standards: Recognize and adopt best practices in analysis and reporting, data integrity, test design, analysis, validation, and documentation. Support your leadership team with deep-dives and insights that improve our performance and productivity, so we can serve our customers even better.Deliver Results: Be inspired by the motto of Customer First, use outstanding business acumen, technical and analytical skills to drive real, actionable results.A day in the lifeThe Sr. BIE role will be focusing on Selling Partner Experience Analytics including customer satisfaction metrics, Amazon associate’s performance, Operational metrics and more. This includes metrics measuring new contact channels like Chat and Escalate my Case, but also Global Operation metrics (service level, first touch resolution, average handling time and so on).They will focus on creating actionable insights and recommendations and not just gathering data. They will have passion for data and analytics, be an independent innovator comfortable with ambiguity. They'll have strong attention to detail, an ability to work in a fast-paced and entrepreneurial environment. About the teamSelling Partner Insights and Analytics team mission is to build listening mechanisms to gather frictionless SP feedback, generate insights at scale, and enable teams to prioritize and measure improvement opportunities. Selling Partner Insights and Analytics focuses on surfacing SP sentiment data/insights and connecting our stakeholders to actual SP experiences. The team performs analyses, creates visualizations and develops automated reporting solutions that help drive data driven decision makingBASIC QUALIFICATIONS- Master's degree in statistics, data science, or an equivalent quantitative field ...

Senior Business Intelligence Engineer, Supply Chain Innovation Job ID: 2816064 | Amazon.com Services LLC Amazon’s Global Supply Chain (GSC) is looking for a Business Intelligence Engineer for the Supply Chain Innovation (SCI) team. SCI plays an important role in defining and shaping Amazon’s inbound supply chain's long-term strategy. We are responsible for the incubation and execution of highly visible supply chain projects across low-cost storage, bulk fulfillment, inbound cross-docks, fast-deploy fulfillment, and network optimization. Our solutions address the needs of the inbound network in order to meet the speed, cost, and resiliency demands of our customers.In this role, you will be leveraging various analytic and visualization techniques to support data-driven storytelling, and look around corners to continuously raise the bar on our business insights capabilities. You will collaborate across supply chain and research science teams to meet the current and future needs of the business through data gathering, automation, standardization, and reporting.The ideal candidate is an individual with excellent analytical abilities and a creative mind to invent solutions in technical architecture, business process, and financial outcomes. The successful candidate will be a self-starter comfortable with ambiguity, who has a strong attention to detail, and enjoys working with large-scale data.Key job responsibilities ...

Amazon Web Services (AWS) is looking for a senior compliance specialist to help drive implementation of a compliance-focused hardware certification program for AI/ML and Liquid Cooled hardware. This program will support AWS’s product compliance function covering hundreds of internal use data center and customer-focused hardware products. The program will encompass global certifications for product safety, electromagnetic compatibility (EMC), radio frequency (RF), energy efficiency, and restricted substances. The certifications program will engage suppliers, track global certification status of products, collect, validate, and archive compliance documentation, and track expiration of certifications and obtain renewals. The certifications program will interface with the compliance engineering team, hardware development and business teams, supply chain and logistics, equipment suppliers, third party test labs and certification agencies, and regulatory bodies. You will report to the Senior Manager, Product Compliance Infrastructure and be part of the product compliance function within AWS’s Global Trade and Product Compliance team (GTPC) that ensures that all equipment procured for use in AWS data centers, as well as equipment sold or provided to customers, satisfies global regulatory requirements. AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, and enterprise applications, to help organizations move faster, lower IT costs, and scale. You will be a part of a dynamic business within Amazon.com, and one of the world’s fastest growing and evolving companies, with a team of exceptionally talented, bright and innovative people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand, including all product certification/safety regulations. Key job responsibilities1. Drive implementation of a compliance-focused hardware certifications program.2. Build programs for sustained operational execution and build stakeholder relationships.2. Collect, validate, and evidence of compliance at the product and country level across a large portfolio of hardware products. Provide real-time compliance status of equipment to key business partners.3. Manage relationships with test labs and certification agencies, including contracting and budget.4. Track certification expiration and manage renewal of certifications.5. Design and drive scalable processes within a Quality Management System (QMS) to ensure consistent compliance with product regulatory requirements around the world. 6. Partner with key stakeholders to help define program strategy, project plans, and manage technology implementations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 6+ years’ experience with product compliance issues, preferably within a technology company.- Knowledge of product certification processes and global market access requirements.- Experience in large-scale project management roles, preferably in product regulatory compliance- Experience working with test laboratories/certification bodies ...

Job Description Overview: A well-established Washington-based firm is looking for a Senior Civil Engineer to join their growing team. The ideal candidate will have extensive civil engineering site design experience, with proficiency in stormwater modeling. You will collaborate with clients and team members in preparing designs, specifications, and calculations for many different needs, including site development, road, stormwater, and utility improvements. This role works on a wide range of projects, including K-12 schools, higher education, municipal buildings, stormwater retrofits, parks, and healthcare facilities. This is a long-term, direct-hire role with our client located in Seattle, WA. Pay range: $95,000 - $123,160 A few of the perks: ...

Job Description Amazon B2B Payments and Lending is seeking a Senior Commercial Growth Manager with proven experience in strategy, execution, and negotiation skills to lead our B2B lending business. You will have end-to-end ownership of the country/segment P&L, be responsible for setting the strategy to drive profitable growth to achieve targets, increasing selling partner adoption, and executing experiments (pricing, eligibility, demand generation), creating strong partnerships with third-party lenders, and running day-to-day operations. ...

Amazon B2B Payments and Lending is seeking a Senior Commercial Growth Manager with proven experience in strategy, execution and negotiation skills to lead our B2B lending business. You will have end to end ownership of the country/segment P&L, be responsible for setting the strategy to drive profitable growth to achieve targets, increasing selling partner adoption, and execute experiments (pricing, eligibility, demand generation), creating strong partnerships with third-party lender and running day-to-day operations.The B2B lending category is fast growing and quickly evolving, you will play the critical role of being the chief commercial officer of your business. In this role you will be work with external senior executives and internal teams, have responsibility for revenue and profitability growth plans, relationship management, rapid experimentation with pricing and promotions, and monitoring and reacting to industry and competitive trends.The ideal candidate will possess strong commercial management skills, high fluency in demand generation/traffic marketing and have a background in credit and debit cards, payments, financial services, with significant experience in e-commerce. Key job responsibilities1. Managing a full P&L, including planning, forecasting and driving growth, possessing a complete understanding of internal and external variables that impact the business/segment/partner. Monitor, analyze and own addressing key performance indicators such as product applications, credit approvals and credit utilization share, operational metrics and marketing investments.2. Generating and implementing big scalable demand generation initiatives across traffic and onsite experimentation to drive large scale selling partner adoption.3. Lead day-to-day operational aspects of the business, including gathering and addressing customer and partner feedback and business improvement initiatives. Work with partners and internal stakeholders (tech, operations) to ensure operational reliability and user experience.4. Identify customer needs and work to deliver the best product assortment and strategic partners to capture opportunity. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- 6+ years of experience of end-to-end commercial P&L management, negotiations and relationship management- Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics- Excellent oral and written skills to communicate complex issues and influence others internally and externally- Strong interpersonal skills and ability gain respect of senior management and external executives.- Self-starter who can excel in a fast-paced and fluid environment ...

Senior Commercial Growth Manager, Amazon B2B Payments and Lending Job ID: 2803361 | Amazon.com Services LLC Amazon B2B Payments and Lending is seeking a Senior Commercial Growth Manager with proven experience in strategy, execution and negotiation skills to lead our B2B lending business. You will have end to end ownership of the country/segment P&L, be responsible for setting the strategy to drive profitable growth to achieve targets, increasing selling partner adoption, and execute experiments (pricing, eligibility, demand generation), creating strong partnerships with third-party lender and running day-to-day operations. ...

Job Description Amazon Pay (APAY) is a high growth startup business within Amazon. Started in 2015, APAY is now available in 18 countries, allowing buyers to leverage Amazon’s trusted, convenient, and rewarding wallet for 3rd party purchase experiences online.The APAY Program Team is responsible for driving policy and process simplification across merchants and external partners, and setup control mechanisms to safeguard customer experience. This Senior Compliance Program Manager role is a brand-new role created to lead programs for our largest partners including solution providers, marketplaces and payment service providers. This is a highly visible role (up to VP level) and fast-moving space with the aim to grow our partners by 10x over the next 5 years. As you start in this role, you’ll get to define the vision, goals, metrics and framework for the programs and set them up from the ground up. You’ll be the single threaded leader delivering due-diligence, metrics and processes for new partner launches. As the programs mature, you’ll grow your scope by scaling through automation and establishing partner NPS programs among others. The ideal candidate is highly organized, able to influence across internal and external teams including at leadership levels, adapts quickly to changing demands, demonstrates critical inquiry, strong judgement, attention to detail, and a knack for operating in ambiguous problem spaces. Strong project and program management skills, effective writing, plus a proven ability to design and launch new programs, tools and processes are critical to the success in this role.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience in complex problem solving, and working in a tight schedule environment- Experience working cross functionally with non-tech teams- Experience launching new business or cross-functional programs defining scope, goals and requirements- Prior experience in compliance (e.g. due diligence, AML, know your customer, acceptable use policy etc.)- Strong written and verbal communication skills with stakeholders up to L8/L10 levels- Demonstrated ability to influence decisions, manage multiple projects, prioritization, planning and task delegation ...

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travelBASIC QUALIFICATIONS- • Bachelor’s degree in architecture, interior or industrial design- • 8+ years of commercial interior design or architecture work experience- • Experience working across all design phase from Concept Development through Construction Administration- • Revit Skills Required- • Experience with building and health codes, sustainability, 3D visualization- • Ability to communicate design vision in visual, written, and verbal formats- • Ability to work effectively in an extremely fast paced, ambiguous environment- • Proven track record of owning project from start to finish; self-starter and self-directed- • Proactive and flexible attitude; willingness to take an “all hands-on deck” approach ...

Job ID: 2652049 | Amazon.com Services LLC We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers. ...

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travelBASIC QUALIFICATIONS- Bachelor’s degree in architecture, interior or industrial design- 8+ years of commercial interior design or architecture work experience- Experience working across all design phase from Concept Development through Construction Administration- Grocery design or Restaurant Retail Required- Revit Skills Required- Experience with building and health codes, sustainability, 3D visualization- Ability to communicate design vision in visual, written, and verbal formats- Ability to work effectively in an extremely fast paced, ambiguous environment- Proven track record of owning project from start to finish; self-starter and self-directed- Proactive and flexible attitude; willingness to take an “all hands-on deck” approach ...

Job ID: 2736493 | Amazon.com Services LLC We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers. ...

Do you have experience developing comprehensive, enterprise content strategies for complex technical products? Have you used data and analytics to understand and optimize content performance? Are you a skilled project manager who uses customer impact to prioritize your work? If so, you could be a great match for our team! The Technical Content Experience (TCX) Content Strategy team is looking for an experienced Senior Content Strategist to shape the strategic vision of technical content at AWS.In this role, you will be responsible for synthesizing data, user research, and industry best practices to create scalable content strategies that align with customer needs, business goals, and emerging industry trends. To help our organization transition from unstructured to structured content, you will define technical content patterns designed to help all AWS customers understand and use AWS products and features. By collaborating cross-functionally with product managers, user researchers, designers, engineers, technical writers, marketing leaders, and subject matter experts, you will ensure the content strategy is tightly integrated with the overall user experience and supports our strategic objectives.This is an exciting opportunity to join a dynamic, customer-obsessed team and shape the future of technical content at AWS.Key job responsibilities-Develop inclusive and scalable technical content strategies: Develop and evolve content strategies that align content with customer needs and organizational goals.-Manage resources to enable consistent content: In collaboration with other Content Strategists, create and manage a centralized Content Pattern Library and content model. These resources document standardized content structures, templates, and guidelines that ensure consistency across all AWS technical content.-Create taxonomies and metadata schemas: Develop taxonomies and metadata schemas to enable intuitive content organization and efficient content discovery.-Analyze and optimize content performance: Analyze data and user research to understand where content is and isn’t meeting customer needs, then use these insights to enhance content strategy guidelines and best practices and inform the team’s roadmap.-Advocate for consistency: Partner cross-functionally to understand how our content fits into the broader ecosystem and, where needed, drive projects to align content offerings to promote a consistent experience for customers.-Define the content strategy for new product experiences: Collaborate with product managers, designers, user researchers, engineers, and technical program managers on strategic product initiatives around content experience, content navigation, and content management.A day in the lifeAs a Senior Content Strategist on the TCX Content Strategy team, your days are filled with a variety of strategic and hands-on responsibilities. You might start your morning reviewing customer feedback and content analytics to understand how content is performing across multiple channels. Drawing on your deep understanding of customers, you’ll identify emerging content needs and ways we can scale our content strategy to better support customers. Throughout the day, you'll collaborate with Product, Engineering, and Technical Writing teams, providing guidance on content architecture, taxonomy, and modeling to ensure a cohesive, customer-centric experience. The dynamic, cross-functional nature of this role is what makes it so rewarding as you work to shape the future of technical content at AWS.About the teamThe TCX Content Strategy team exists to ensure every piece of AWS technical content delivers a predictable, high-quality experience that is aligned to customer needs and business outcomes. We achieve this through rapidly prototyping new content ideas, setting quality standards and processes to maintain consistency, designing consistent content patterns, and evolving our AWS technical content strategy based on data and customer feedback. By bringing together these different content capabilities, the TCX Content Strategy team works to provide exceptional technical content that helps customers successfully understand and use AWS products and services.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS-5+ years of proven experience in content strategy, preferably in an enterprise and/or technology company-Ability to analyze data and user research to drive content strategy recommendations-Solid project management skills with experience overseeing the content lifecycle; ability to manage multiple projects and make appropriate tradeoffs to meet deadlines.-Strong collaboration and interpersonal skills, with the ability to work effectively with cross-functional teams ...

Amazon strives to be the world’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The Amazon Devices and Services organization designs and engineers high-profile consumer electronics, including Kindle eReaders, Fire tablets, Fire TV, Echo, Ring, Blink, Eero, Halo, Kuiper and Zoox. We are also the home of Alexa, an AI personal assistant to provide information, answer questions, play music, control your smart home and much more. Alexa is integrated into many of our products and partner products and many thousands of devices work with Alexa.Want to transform how Alexa helps customers stay in touch with people? The Alexa Communications UX Design team is seeking a Senior Voice User Interface / Conversational AI Experience Designer to create natural language interactions that leverage the power of Alexa. As a Senior Conversation Designer, you will focus on improving how customers use Alexa in their daily lives to stay in touch and communicate with household members, family and friends. You will work side-by-side with UX designers, user researchers, product, and engineering to identify, define, and implement solutions that raise the bar on the Alexa customer experience. You must excel at communicating your designs effectively to the larger team and driving that vision into solid design deliverables. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun while they make history.Key job responsibilities- Create world-class, user-centered conversation designs with consideration of market research, business requirements, customer feedback, and usability findings- Translate business requirements into use cases and high-level customer experience requirements- Design the architecture and interaction flow of voice experiences- Develop conceptual diagrams, prototypes, and ready-to-implement design specifications or documentation- Write sample dialog interactions and language model training data- Work with data science and engineering teams to assess and optimize new and existing features- Present design work to the user experience team, product team, leadership, and external partners for review and feedback- Develop high level strategy of Alexa Communications features for both near and long term- Collaborate with other design team members on frameworks, processes, design systems, and best practices- Demonstrate leadership in driving design processes into the organization that help refine strategyA day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 8+ years of design experience- Experience defining and maintaining design patterns and UX standards- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience designing in an agile development environment- Bachelor's degree in linguistics, cognitive science, psychology, human-computer interaction (HCI), design, or equivalent professional experience- 5+ years of professional work experience as a voice/conversation designer or similar UX-related role- Experience working directly with developers for implementation of designs ...

Job ID: 2844618 | Amazon.com Services LLC Amazon’s legal department is looking for a smart, experienced, creative, and highly motivated litigator to help manage its commercial litigation. Responsibilities include: architecting and implementing litigation strategy with respect to product, auto, general, medical, and workers’ compensation liability cases; developing, implementing, and refining coordinating counsel structures to optimize the management of those types of disputes; selecting, managing, and improving the performance of outside counsel; advising leadership on a wide range of legal and business risks and opportunities; working with witnesses and data repositories to prepare for trial; coordinating with public policy and public relations teams; designing and implementing innovative processes that enable small teams to make high velocity decisions at scale; and providing daily cross-functional leadership to stakeholders about a wide range of legal issues. ...

Senior Corporate Counsel, Amazon Business, Amazon Business Job ID: 2841071 | Amazon.com Services LLC We are looking for a talented attorney to support Amazon Business, our rapidly growing, business-to-business store. Amazon Business is reshaping how businesses buy and sell supplies. We provide a procurement solution to more than 5 million businesses to help streamline their purchasing. Since launching in the U.S. in 2015, Amazon Business has expanded to eight additional countries and exceeded $40 billion in worldwide annualized sales. ...

Amazon’s Legal Department is seeking a talented and experienced product safety and compliance attorney to support Amazon Web Services (AWS). AWS provides Innovative cloud computing services and IT infrastructure to public and private clients around the globe, including on-demand compute capacity, data storage, machine learning, and more. The successful candidate will join the AWS Legal Regulatory Risk Management & Compliance team, focusing on product safety and compliance across a diverse array of hardware in AWS’s global data center infrastructure. You will be part of a team that counsels Amazon’s cloud business on a broad range of regulatory, sustainability, environmental, trade, safety and compliance matters.Amazon offers its attorneys the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands. The successful candidate must be enthusiastic, pragmatic, enjoy working hard and being challenged, and demonstrate sound judgment even in ambiguous situations. Some travel, domestic and international, will be required. Key job responsibilities- Working cross-functionally with business and technical teams to shape our operational compliance strategy- Advising the business on trends and upcoming regulatory changes and how to influence them- Driving global harmony across program areas- Counseling compliance partner teams on cross-regional issues that arise throughout the supply chain and infrastructure life cycle (from region expansion to operations and decommissioning) - Advising on regulations concerning the design, development, manufacture, procurement, distribution, use and disposition of novel data center equipment and innovative devices- Working directly with various AWS business functions, including supply chain, procurement, design, engineering, product safety, construction and operations- Collaborating with attorneys across the globe (and throughout Amazon) to develop innovative solutionsBASIC QUALIFICATIONS- 10+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience working independently and directly with all levels of legal and business partners or equivalent- 3+ years of legal experience with global regulations attaching to the manufacture, sale, distribution, use, handling, and disposition of hardware products ...

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.B2B Payments and Lending’s Credit Strategy and Operations team is looking for a smart, motivated, and analytical Credit Risk Analyst to join our underwriting and portfolio management team. The successful candidate will have a deep understanding of underwriting and related systems, as well as portfolio risk management experience. This role involves high judgment decision making, use/creation of risk analytics, the ability to analyze customer financials, complex underwriting, and management of SLAs. The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment.This role will report into the NA Credit Operations Manager based in Seattle, WA.Key job responsibilities• Underwrite medium-to-large credit applications;• Evaluate portfolio risks across WW portfolios, monitoring and creating risk metrics;• Improve processes to increase efficiency and improve risk mitigation across WW markets;• Contribute to and build underwriting/credit strategies across the portfolio and individual customer sub-segments;• Assist in defining policies and product features to support automated and manual credit decisioning and monitoring• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way• Review complex credit decisions that require manual reviews or exceptions• Participate in program operations, partner with product managers and contribute to team-wide improvement goals• Manage relationships with key stakeholders and partner with cross-organizational teams on high priority initiatives.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe team is responsible for making decisions on Amazon Business (AB) customers’ eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.BASIC QUALIFICATIONS- Bachelor’s degree in Business, Finance, Economics or Equivalent Experience.- Robust analytical and excel skills, including the ability to be hands-on and dive deep into details, identifying root cause and propose solutions.- Results-oriented: Proven track record of on-time project delivery for impactful, cross-functional initiatives.- Minimum 4 years of experience in credit risk, underwriting and/or commercial lending.- Ability to interpret key business financial statements/information.- Experience in change management and driving adoption of new tools, processes, and decision support (i.e. scaling).- Experience creating new credit policies and SOPs.- Strong attention to detail and excellent problem-solving skills.- Able to build positive business relationships and work collaboratively with cross-functional teams.- Demonstrated ability to manage multiple projects, prioritization, planning and task delegation. ...

Amazon Vendor Services has teams in multiple locations. This role can be based in one of our approved office locations in Seattle, WA, Santa Monica, CA or Arlington, VA dependent on business need. Do you enjoy having ownership to create daily and long-term strategic impact on customers and businesses?As a Senior Customer Success Manager with Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing growth across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement and analytical skills are key to developing, influencing, and implementing strategic joint business plans with vendors.The Amazon Vendor Services Team works with Vendors who sell products such as: Home & Lifestyle (Toys, Furniture, Kitchen, Music/Video, Major Appliances, Home Improvement, Lawn and Garden, etc.) BEATS (Business, Electronics, Automotive, Technology, Solutions) – Business Solutions, Auto, Camera, Office, Wireless, PC & SoftwareOur goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Senior Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Senior Customer Success Managers have a clear path to roles across Amazon, including a direct path to management within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide oversight, support, and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Engage multiple stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, problems, and projectsBASIC QUALIFICATIONS 3+ years of professional experience in client or vendor facing roles with a focus in relationship management and negotiation skills Experience analyzing data and best practices to assess performance drivers Bachelor's Degree Data analysis experience including manipulating large datasets from complex systems and interpreting results Experience developing and implementing strategies Experience influencing stakeholders Proficient in Excel Time management, prioritization, and problem-solving skills Strong written and verbal communication skills Experience rapidly adapting to change and dealing with ambiguity ...