Seattle

Job Description Company Description About Us KPFF Special Projects Division Since 1996, KPFF's Special Projects Division has been at the forefront of addressing specialized challenges in project development. With over 130+ team members in three offices strategically located in Long Beach, CA, Tacoma, WA, and Seattle, WA, our approach combines dedicated project managers, a skilled technical team, and a commitment to innovation. We offer a comprehensive range of services including civil, structural, and mechanical engineering, machinery design, construction and project management, and planning services. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Structural Engineer in Data Center Engineering - Civil, Structural, Architectural Solutions (DCE-CSAS) team has the ability to understand the customer demand as well as the technology & business opportunities that exist in order to achieve the organization’s goals. You understand key problems, and propose and analyze multiple solutions to produce the most efficient, cost effective, resilient, and scalable structural designs/remediations achievable.The Structural Engineer in DCE-CSAS provides the global vision, rationale and recommendations to leadership teams for next-generation data center structural design and remediation on new and existing sites, while ensuring current structural systems meet performance and operational standards.As a Structural Engineer in DCE-CSAS, you are a leader and visionary in your field, working within and leading the work of cross-functional teams that include: technical program management, product management, architectural, civil engineering, mechanical engineering, electrical engineering, supply chain management, operations, safety and security, and legal. You will participate in external forums/consortiums to understand current trends and developments within the industry. You will be responsible for leading the structural design, strategy, product innovation and development, and audit/remediations of existing sites. This role will communicate the technical decisions we make to leadership and will drive continuous improvements with our designs.Key job responsibilitiesAs a Senior Structural Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and innovation. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise in Structural Engineering to:· Drive refinements to the Basis of Design and template specifications for structural systems to support continuous improvement of future Data Center designs.· Lead initiatives in innovation, product development, and sustainability aimed at improving quality, schedule, consistency, or reducing costs to in-flight and future Data Center construction and improvement projects.· Perform factory witness testing to qualify product development.· Serve as a technical advisor for projects related to structural systems.· Work with a team of multi-disciplinary professionals on a wide variety of conceptual design, build, and retrofit projects at existing Data Center.· Provide subject matter expertise through the audit, design and implementation of a variety of projects while coordinating with internal engineering, construction and other stakeholder teams.· Create, review and release Data Center structural improvements and designs.· Work on multiple Data Center build and capital improvement projects simultaneously without compromising safety and availability constraints.A day in the lifeAmazon has a global presence; therefore 30% to 40% travel will be necessary. International support will be part of the job, and some international travel will be necessary with short notice. Support could consist of auditing/inspecting data centers, working on international teams and could require developing schematic and design document packages for both global future and existing sites. In this role you will need the ability and willingness to travel for site walks and field observations internationally/domestically with short notice.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS· Bachelor’s Degree in Structural Engineering or equivalent experience. · 10+ years professional experience in commercial, warehouse, and/or industrial new design and remediation with working knowledge of structural engineering conventional practices. · Experience in seismic design and detailing for structural steel and reinforced concrete structures. regulations, and standards including IBC and ASCE. · Experience reading, interpreting, and creating construction structural drawings, specifications, and submittal documents. · Ability and willingness to travel internationally/domestically with short notice. ...

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a planning background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a strategic supply chain manager, you'll take end-to-end ownership of operations, emphasizing sales & operations planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities• Lead strategic initiatives related to network capacity within Amazon's various business units.• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.• Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain experience- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL ...

Job Description Impinj is a leading RAIN RFID provider and Internet of Things pioneer. We're inventing ways to connect every thing to the Internet — including retail apparel, retail general merchandise, healthcare items, automobile parts, airline baggage, food and much more. With more than 100 billion items connected to date, and multiple Fortune 500 enterprises around the world using our platform, we solve for a better understanding of our world. If it's a thing, we're working to connect it. Join Impinj and help us realize our vision of a boundless IoT— connecting trillions of everyday items to the Internet. ...

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are seeking an experienced Sr. Systems Engineer who combines superb technical and analytical capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch developers and collaborating with our engineering teams. We’re looking for people who innovate and love solving hard problems. You will work hard, have fun, and of course, make history!Key job responsibilitiesAs a Senior Interdisciplinary Systems Engineer you will define, develop, and test solutions for the Prime Air Drone. • Leads interdisciplinary trade studies across subsystems, and other systems in Prime Air to determine drone level architecture• Executes systems engineering process at the drone level including responsibility for system engineering artifacts including design documentation, interface control documents, requirements used for operational approvals• Responsible for drone system verification and validation - including participating in hardware and software testingA day in the lifeA typical day for a Senior Systems Engineer could be some combination of working with partner teams to define the system conops and drone design, spending the day in the lab on verification and validation, or writing technical documents to prove the overall safety and reliability of the Prime Air drone. About the teamOur team is responsible for integrating the Drone System across the rest of Prime Air - to seamlessly function with our ground systems and mission planning tools. BASIC QUALIFICATIONS- Bachelor's degree in Aerospace, Mechanical or Electrical Engineering, or a related technical discipline- Professional experience with Drone Systems - may include navigation, controls, perception, propulsion, communications or avionics- 7+ years experience in aerospace systems engineering- System and subsystem level verification of hardware and/or software for aircraft systems ...

Amazon is seeking a Senior Tax Analyst to join its Federal Tax Compliance and Reporting team. The Amazon tax department is a fast-paced, team-focused, and dynamic environment. This position will focus on Amazon’s domestic tax compliance and reporting obligations including preparation of federal income tax filings and the U.S. Federal elements of Amazon’s worldwide tax provision.Key job responsibilities• Preparation and review of federal tax returns and audit-ready workpapers including the US reporting of foreign transactions• Preparation and review of tax adjustments for financial accounting for income taxes and maintenance of deferred tax positions• Manage the analysis and documentation of tax implications of emerging business issues, technical tax positions taken, and integration of such positions into the compliance/reporting process• Drive process improvements and coordinate with the Tax Technology team to facilitate streamlining and automation• Project manage components of the US federal income tax return, including participation in planning for and developing overall return calendar and coordination of timing and inputs with other tax team members• Research and analyze tax planning ideas to determine impacts for U.S. income tax reporting and the federal elements of the worldwide tax provision• Support IRS income tax audits by preparing responses and appropriate schedules• Liaise closely with members of Finance on accounting policy and members of the Federal Planning team for development of tax policy• Keep up-to-date on tax law and the organizational impact of changes• Train and mentor team members• Support customers in federal planning, controversy, state and local tax reporting, US outbound and provision• Special projects as neededBASIC QUALIFICATIONS- Bachelor's degree- 3+ years of tax, finance or a related analytical field experience- Experience working in a large public accounting firm or multi-national corporate tax department- Knowledge of Microsoft Office products and applications at an advanced level- Knowledge of federal income taxation and some experience with state and local and US outbound tax issues- ASC740 accounting for income taxes knowledge and experience ...

Amazon’s Tax Controversy team is seeking a Senior Tax Analyst to help coordinate and support ongoing domestic and foreign audits, and compliance matters handled by the Tax Department. Responsibilities will include a wide range of tasks, such as investigating and responding to internal and external information requests, preparing financial audit documentation, preparing presentations, coordinating responses for multiple audit requests, scheduling, and assistance as a document custodian. As a part of this role, the candidate will also focus on identifying areas of process improvements to help drive efficiencies. The successful candidate will possess the ability to complete multiple concurrent projects at the same time with little guidance; react with appropriate urgency to situations that require a quick response; take effective action without always knowing all relevant information; and solve problems that affect people within the group or other related groups. This role has regular interaction with leaders in various business units across Amazon.Key job responsibilities- Preparing, planning and coordinating responses to information document requests, due diligence requests, and other similar inquiries from tax authorities.- Preparing presentations on various tax issues to tax authorities.- Coordinating communications with other Amazon Tax teams as well as other subject matter experts.- Assisting with informational interviews of members in various business teams and functional interviews.- Researching and documenting domestic and international tax issues, from a controversy perspective.- Managing relationships with external advisors on tax controversy matters.- Developing strong working relationships among cross-functional teams, including Legal, Accounting, HR, and other teams.- Implementing and executing organizational processes to help the Tax Controversy Team meet its goal of continuous process improvements related to the team’s objectives.- Extracting, organizing, and analyzing large quantities of financial data related to requests by tax authorities.BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of tax, finance or a related analytical field experience- Knowledge of Microsoft Office products and applications at an advanced level- Experience working in a large public accounting firm or multi-national corporate tax department ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Systems (AIS) encompasses AWS Data Center Planning, Delivery, Operations and Engineering, Network Services, Infrastructure Software and Hardware, and Infrastructure Supply Chain and Procurement Planning. At AIS, we are responsible for the global enablement and capacity delivery of server, network, and data center infrastructure as well as day-to-day operations and security for AWS data centers globally. We also support capacity delivery of AWS Edge Devices, and their install and post install maintenance worldwide.Key job responsibilitiesWe are looking for a high caliber Infrastructure Sr. Technical Program Manager (TiPM), who enjoys working on challenging and high impact problems. You have a passion for bridging the gap between business and technology, and love getting your hands dirty in the technical details of our business. Technical skills and analytical talent, leadership skills, emotional intelligence, high judgment, negotiation skills and ability to influence others are essential for success in this role. Most of the programs you will be leading are still in the startup mode, as we are innovating and building our vision in a fast paced environment to deliver an unparalleled customer experience, while also driving our ability to scale. You would be joining a team of experienced TIPMs helping to build our new products, systems and services, and to enhance and scale our existing ones.The right candidate will possess strong technical program management skills, and have already demonstrated leading medium to large scale software and system development programs. As a Sr. TIPM, you will bring your relevant experience, superior judgement, great detail tracking, and strong problem-solving and communications skills to anticipate bottlenecks/tradeoffs, provide escalation management and balance business needs against technical constraints.A day in the lifeAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 6+ years of technical program management experience- 6+ years of working directly with engineering teams experience- Technical program management experience working directly with cross functional engineering and program teams, building processes and coordinating release schedules ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completionAs a Senior Technical Infrastructure Program Manager (TiPM) at AWS Infrastructure Services, you'll have the opportunity to tackle some of the most complex and challenging supply chain problems in the cloud computing industry. Our team is responsible for ensuring the reliable, scalable, and cost-effective delivery of the critical infrastructure that powers the AWS global cloud platform.In this highly visible and strategic role, you'll work cross-functionally with teams across AWS to develop and execute innovative solutions that drive improvements in supply chain performance. You'll leverage your strong business acumen, analytical skills, and creative problem-solving abilities to identify and address complex issues within our global supply chains.The ideal TiPM candidate thrives in ambiguity, is intensely customer-focused, and has a passion for operational excellence. You'll need to be adept at breaking down intricate problems, synthesizing data-driven insights, and crafting clear, measurable implementation plans. Additionally, the ability to effectively communicate your vision and recommendations to senior leadership is essential.If you have an analytical mindset with a strong business mindset, a talent for developing innovative solutions, and the presence to present to senior stakeholders, we encourage you to apply. Join our fast-paced, diverse team and be a part of shaping the future of cloud computing. This is your chance to make a meaningful contribution to the continued growth and success of Amazon Web Services.Why you will enjoy it:As a TiPM, you'll have true ownership over your program's success. You'll work closely with cross-functional teams in operations, engineering, product management, and finance to translate your strategic vision into reality. This role offers significant autonomy and the opportunity to make a direct impact on the scalability and sustainability of the AWS cloud infrastructure.Key job responsibilities- Work cross functionally and lead the development of key programs designed to improve supply chain performance- Develop innovative solutions to unique problems - The ability to manage program execution management- Metrics reporting on program effectiveness and impact across the supply chainAbout the teamWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Strong analytical background and business acumen.- Experience presenting and writing document for senior leadership review.- Bachelor's degree in Engineering or other related quantitative discipline.- 5+ years of work experience in planning or strategy-based roles.- 7+ years of work experience in program management, process improvement, implementation, or project execution. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completionAs a Senior Technical Infrastructure Program Manager (TiPM) at AWS Infrastructure Services, you'll have the opportunity to tackle some of the most complex and challenging supply chain problems in the cloud computing industry. Our team is responsible for ensuring the reliable, scalable, and cost-effective delivery of the critical infrastructure that powers the AWS global cloud platform.In this highly visible and strategic role, you'll work cross-functionally with teams across AWS to develop and execute innovative solutions that drive improvements in supply chain performance. You'll leverage your strong business acumen, analytical skills, and creative problem-solving abilities to identify and address complex issues within our global supply chains.The ideal TiPM candidate thrives in ambiguity, is intensely customer-focused, and has a passion for operational excellence. You'll need to be adept at breaking down intricate problems, synthesizing data-driven insights, and crafting clear, measurable implementation plans. Additionally, the ability to effectively communicate your vision and recommendations to senior leadership is essential.If you have an analytical mindset with a strong business mindset, a talent for developing innovative solutions, and the presence to present to senior stakeholders, we encourage you to apply. Join our fast-paced, diverse team and be a part of shaping the future of cloud computing. This is your chance to make a meaningful contribution to the continued growth and success of Amazon Web Services.Why you will enjoy it:As a TiPM, you'll have true ownership over your program's success. You'll work closely with cross-functional teams in operations, engineering, product management, and finance to translate your strategic vision into reality. This role offers significant autonomy and the opportunity to make a direct impact on the scalability and sustainability of the AWS cloud infrastructure.Key job responsibilities- Work cross functionally and lead the development of key programs designed to improve supply chain performance- Develop innovative solutions to unique problems - The ability to manage program execution management- Metrics reporting on program effectiveness and impact across the supply chainAbout the teamWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Strong analytical background and business acumen.- Experience presenting and writing document for senior leadership review.- Bachelor's degree in Engineering or other related quantitative discipline.- 5+ years of work experience in planning or strategy-based roles.- 7+ years of work experience in program management, process improvement, implementation, or project execution. ...

As a Senior Technical Product Manager for AWS Elastic Compute Cloud (EC2), you will be responsible for driving the strategic direction and technical roadmap for one of AWS's core cloud computing services. You will work closely with engineering, business, and customer teams to identify customer needs, translate them into product requirements, and deliver innovative solutions that exceed customer expectations.Key job responsibilitiesServe as the technical subject matter expert for the EC2 service, with a deep understanding of its underlying architecture, features, and capabilities.Collaborate with cross-functional teams, including engineering, sales, marketing, and support, to gather customer insights, define product strategy, and prioritize the product roadmap.Translate complex technical requirements into clear and actionable product specifications, ensuring alignment across the organization.Continuously monitor industry trends, competitive landscape, and customer feedback to identify opportunities for product enhancement and innovation.Effectively communicate product vision, roadmap, and key initiatives to both internal and external stakeholders, including senior leadership.Act as a technical advocate for customers, representing their needs and challenges to the product development team.Develop a comprehensive understanding of the broader AWS ecosystem and how EC2 integrates with other AWS services.Provide technical guidance and support to the sales and professional services teams to assist with complex customer engagements.Collaborate with cross-functional teams to plan and execute successful product launches, driving adoption and customer satisfaction.BASIC QUALIFICATIONS- 5+ years of working as a Technical Product Manager experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- BS degree in a quantitative/technical field such as computer science, engineering, statistics- Demonstrated ability to translate complex technical concepts into clear, customer-centric product requirements. ...

Do you enjoy solving complex problems with simple solutions? Would you like to help us innovate on behalf of Amazon’s Digital and Device customers? The Device, Digital and Alexa Support (D2AS) technology organization is seeking an experienced Senior Technical Program Manager (TPM) to join the team. D2AS vision is to create innovative support experiences for customers of Amazon’s devices and digital products, through intelligent self-service solutions and enabling our tech-support organization with tools and technology. Key job responsibilities- Interact with Product Managers, other TPMs, and multiple development teams to define, design and deliver complex product features.- Manage all aspects of a project execution, and lead efficient delivery of large programs.- Devise technical specifications and system integration, demonstrate ability to understand and discuss technical concepts, and evaluate new ideas, design and solution choices.- Identify bottlenecks, risks and issues at different stages of the program. Provide escalation managements, trade-offs, and mitigations, balancing the business need and technical constraints.- Drive the technology strategy, collaborate with business and development teams across the company to analyze the cost/benefit of project selection.- Engage with and influence cross-functional stakeholders, senior leadership; and keep everyone informed through regular reporting, status reviews, and other mechanisms.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you interested in solving complex business problems that require building highly distributed and scalable financial systems, using Generative AI (GenAI) and Machine Learning (ML), to support Amazon growth. Are you seeking an environment where you can experiment with latest technologies and drive innovation? If so, Accounting Intelligence - Finance Technology (AIS-FinTech) is for you. Whether you buy something from amazon.com or watch a show on Amazon Prime, all of these business transactions get converted into multiple financial events. The Accounting Intelligence (AIS) team use these events to produce insights to enhance productivity and reduce time to perform financial close for global Finance and Accounting users. We operate and build automation for five different problem spaces - 1) Document Review solution using GenAI, 2) Anomaly Detection and driver identification using ML, 3) Fixed Asset Classification using ML, 4) Amazon Investment valuation and 5) Reserve such as bad-debt forecasting. We are looking for an experienced Senior Technical Program Manager (TPM) professional to play a significant role in leading AI/ML program from concept through execution. This TPM will work hand in hand with our engineers to define the architecture across development teams, and with our customers across Accounting, FinOps, Tax and others to define and orchestrate scope, work streams, timing, milestones, and communication plan. TPM will need to dive deep with the development team and challenge the designs as needed. Solutions involve the development of new products and services, and leverage existing products and services in new ways. It is rife with ambiguity, and we are looking for a leader who can embrace the challenge of solving complex technical problems that require consistent iteration and re-prioritization. Key job responsibilitiesAs a Sr. TPM, you will have a deep understanding of the intricacies and complexities of the organization wide data architecture, systems and their interconnections. Using this comprehension, you will be responsible to drive AI/ML programs that improve business efficiency. You will set forth best practices in managing the technical programs and own communication for the programs. As a Sr. TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. You will create processes, mechanisms, and tools that shape the delivery of multiple technical projects across AIS. You will own regular communication to senior management and stakeholders on status, risks and change control. You will own defining, measuring and tracking metrics for project success. You will be resourceful and find creative solutions to complex technical and business challengesBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelors Degree ...

Check out our team videos: https://www.amazon.com/photos/share/jQ4JQeGDAfLpr18vlFCVjQ1Oll2usPd5b63saOCwyEdOur systems are at the core of Amazon.com websites because we serve up the product and offering catalog containing billions of records. We are the authority for product information and critical purchasing data, such as availability and price. Our systems respond to billions of requests per day from hundreds of internal clients that power the website and other customer interfaces, such as Kindle and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds. Our team owns software running in a distributed, high performance, high availability NoSQL data storage system with an inbuilt micro-service computing environment that calculates and vends product and offering information.In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses.Key job responsibilitiesYou must be able to:- Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects.- Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions.- Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders.- Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities.- Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals.- Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints.- Create, maintain and disseminate project information to stakeholders.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This organization owns the data engineering, business intelligence engineering, and automation workstream. You will be working with the organization leadership to lead all the critical programs and projects that help AWS Infrastructure Services make data driven decisions and automate the planning process. Key job responsibilitiesWe are seeking an innovative, intellectually curious, and results-oriented Senior TPM to drive critical programs in our organization.* The TPM will be in charge of handling all aspects of technical projects, including the following: Identification of technical impacts on the organization as they relate to business requirements. Definition of a cross-functional project plan, high level and low level technical design, identification of projects risks to the plan and managing these to conclusion to unblock the data engineering, business intelligence, and automation teams. * Effectively communicate project status and suggest changes to use resources more efficiently. Propose solutions to technical constraints using their technical expertise and experience, as well as provide expertise for escalated quality problems, anticipate bottlenecks in the development cycle. * Define strategies, regularly participate in executive meetings to present their progress, and share project updates with customers and stakeholders.A day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of technical program management working directly with software engineering teams experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you interested in building the home of the future? If so, we may have your next career move! We’re seeking a passionate and collaborative Technical Program Manager who has experience managing multiple programs in a global environment across numerous technology platforms, to join our Certification and Developer Experience Team. Our charter is to help developers grow successful businesses with Alexa, delivering high quality devices to give customers confidence in their certified purchases. This position requires the candidate to work with engineers and technical leadership across multiple organizations to identify, collect, and develop best practices for building resilient, high quality systems, to support our developers in the delivery of reliable, best in class Smart Home devices. A successful candidate will identify appropriate resources, develop schedules to ensure the timely completion of projects and communicate progress and success metrics to all levels of organizational leadership. The ideal candidate is well-organized, analytical and can work effectively in an ambiguous problem space. Key job responsibilities- Work with engineers and technical leaders to identify best practices for building resilient systems- Develop and maintain strong working relationships with technical and non-technical teams and stakeholders- Drive effective cross-functional teamwork, communication, collaboration, and commitments across multiple disparate groups with competing priorities- Participate in and support system design - Own successful delivery of large, impactful, and highly cross-functional program initiatives while simultaneously tracking a set of smaller projects- Lead and contribute to weekly, monthly and quarterly business reviews, able to create, maintain and disseminate clear and concise program updates to stakeholders across multiple organizations- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints- Collaborate with business stakeholders to develop program and product requirementsAbout the teamOur vision is to make every customer an Alexa Smart Home customer. We strive to deliver the best possible end-customer shopping experience for Amazon and offline retail by streamlining the awareness, research, and adoption of devices certified by Amazon. We earn and maintain customer trust by accurately and transparently representing products that work as intended with Alexa. We are a close knit team that enjoys spending time with one another. We all work hard but try not to take ourselves too seriously. We value humor, lightheartedness and fun. We operate as a true team, always ready to lend a helping hand. Our unity is our strength. BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience using SQL or other analytical tools for conducting data analysis ...

Senior TPM at Amazon owns a large program. Manages cross-functional technology initiatives, works strategic and makes trade-offs: business opportunity vs. resources vs. sustainability. He/She is able to identify risks/opportunities in technical strategies, architecture(s) and or in engineering organization structure(s).Amazon Selection & Catalog Systems (ASCS) team is seeking a Senior TPM for leading transformation of the organization to use Generative AI technologies for improving data quality for billions of products in the Amazon’s global catalog. The space requires cross-functional engagements and coordinating activity across numerous tech teams. You will drive the overall technology strategy and execution for the organization, as we make a big pivot to apply Generative AI technologies to the largest catalog on the planet.Ability to deep dive into data and experience with working with very large scale systems will be critical to success in this role. The right candidate will possess the ability to effectively influence across all layers of leadership. Experience with ML is highly desired but not mandatory since the role works closely with Applied Science leaders. You should thrive in an entrepreneurial environment and shouldn’t be hindered by ambiguity or multiple competing priorities. Maturity, high judgment, negotiation skills, ability to influence, and analytical talent are essential to success in this role.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. See our section in Andy Jassy 2020 re:Invent keynote We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Technical Program Manager to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. We are looking for a highly effective Senior Technical Program Manager that can lead a team to quickly design and deliver systems while maintaining a constant customer focus.The Technical Program Manager for this team needs a sound understanding of the fundamentals of communications and practical experience building large-scale distributed systems. If you become the Senior Technical Program Manager, you will work with design, technical, and business leaders to set strategy and define the product. You will drive, track, and report the development effort to leadership and partners. You will define the engagement model and manage internal/external dependencies and relationships. You will be key leader responsible for delivering the distributed systems and analytics that will enable AWS to continue changing the software industry by delivering more capabilities to more customers. This team is a great fit for you if - You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal. - You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions. - You’d like to be directly responsible for solving real customer problems. - You are a passionate learner and are motivated to take on new challenges. - You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance. Learn more about Amazon Connect here. Media coverage on Amazon Connect can be found here, here and here Power of Amazon Connect Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon is looking for a motivated individual with strong analytical skills and practical experience to manage the technical program for the next generation of transporter support software systems. The Shipping & Delivery Support (SDS) Tech team builds solutions leveraging machine learning (ML), large-language models (LLMs), and generative artificial intelligence (genAI) to provide transporters, delivering packages to customers on behalf of Amazon, with best-in-class support when they need it. In this role, you will regularly interact with senior leadership and work with multiple teams to define product strategy, develop the product development roadmap, align with technology dependencies, and oversee execution. You will be responsible for the end-to-end ownership of multiple technology deliverables, including setting the technical vision for developing our systems to serve Amazon's needs. You will build a consistent project management framework and excellent development processes to deliver high quality software, in rapid iterations, for business partners in multiple geographies. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader, the buck will stop with you - you will work alongside your organizational engineering partners.To accomplish the above, you will need to demonstrate strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the long-term vision. You will be representing the technical organization and evangelize the work to senior leadership. You should be somebody who enjoys working on complex system software, is customer-centric, and passionate about building good software as well as making that software achieve its operational goals. Experience with building and operating web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful. You should show thought leadership, and communicate well to different audiences.Key job responsibilities- Work with engineering, product management, operations, marketing, legal, etc. to deliver the programs and projects, globally- Manage complex cross team programs from ideation to delivery- Create transparency and predictability with roadmaps, planning, and partner management- Ensure goals are met on time and hitting our quality bar- Manage delivery schedules and emergent tasks while mitigating risks, managing tradeoffs, and eliminating blockers- Participate in architectural choices, surfacing and mitigating technical risks, driving complex integrations, retiring technical debt, and identifying opportunity to create operational efficiencies- Drive alignment with management in operations and other tech teamsA day in the lifeDay to day activities include leading and attending conference calls, writing and presenting business papers, holding one-on-one status calls with partners, completing fact-finding and feedback collection sessions, and deep diving data, feedback, and other information to propose root-cause analyses and correlating solutions.Inclusive Team Culture Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.About the teamAs Earth’s most Customer Centric Company, Amazon’s Customer Service (CS) organization builds solutions that provide our customers with the best experience for fast resolutions when faced with an order issue. The SDS Tech team provides value by combining expertise in Amazon Transportation Services with the scale and support infrastructure of Amazon CS to ensure successful deliveries, gather intelligence to prevent future delivery problems, and automate resolution without requiring human intervention.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate?AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Do you possess experience managing large, complex programs? Amazon Web Services (AWS) is seeking a Technical Program Manager (TPM) to manage multiple large-scale programs for our most sensitive regions.Technical Program Managers handle the heavy lifting of making sure that large scale programs and projects in AWS are driven efficiently and effectively. You will be responsible for identifying the stakeholders, driving to set roadmaps and strategies for the program, driving delivery, reporting status, and holding the bar on quality. You will need to work with many teams in different domains and will work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you are someone who has passion and experience for managing large scale programs, we would love to hear from you.Our company credo is "Work hard. Have fun. Make history". You will love what you do and instinctively know how to make work fun. You will have experience refining processes, leading cross-functional teams, and communicating to diverse audiences.You will be a positive influencer across teams, be able to effectively rally support for your initiatives and help deeply technical teams create simple solutions to meet program goals. You are able to handle business escalations with a data-driven approach to build trust with engineers and Sr. leaders.We have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their program vision and execution of ideas. You will create, track and investigate metrics which define the success of your programs and future opportunities.AWS is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. Our services scale to staggering levels and are highly distributed. AWS’s rapid worldwide expansion creates new challenges in data protection, availability, and growth. Come join us!This position requires that the candidate selected be a US Citizen. The candidate selected must obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesThis role requires ambition, thinking big, self-motivation, and the ability to thrive in a fast-paced, collaborative, and startup-like environment. In this role you will:- Manage multiple high-profile programs and projects across multiple supporting teams to deliver outcomes under commitments to senior AWS leaders and senior customer leaders- Analyze large data sets to identify complex patterns and relationships resulting in practical solutions to real business problems- Be willing to “get your hands dirty” in a start-up environment to act as change agent and create new applications, tools, processes as needed- Anticipate bottlenecks, providing escalation management and making tradeoffs- Evangelize within AWS to encourage a fast and smooth adoption of initiatives and programs.- Earn trust through regular communication with senior management on program status and risks- Own the metrics for project success and define, measure and report on these metrics.On a “typical” day, our TPMs may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of builders who provide troubleshooting and operations support, and innovate to automate operational tasks.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamRegion Services (RS) Operations – Corporate Infrastructure mission is twofold; owns and drives strategic, operational and tactical initiatives that improve Amazon Dedicated Clouds (ADC) operations by designing, operating and managing secure spaces including Remote Management Facilities (RMFs) and Remote Management Administration (RM&A) air-gapped environments. Our solutions support worldwide ADC operations teams to consume RM&A, RMF, and air-gapped Microsoft back office and Windows desktop operational designs, tooling, and build plans.Our core objective is to breakdown the complexity of building and operating first-class secure spaces posturing Amazon as the premiere cloud service provider for customers requiring secure computing solutions.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 3+ years of software development experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...