Seattle

Are you excited about working at the intersection of cutting-edge technology and healthcare? Join our team and contribute to building advanced systems that will transform how customers engage with healthcare solutions on Amazon.com. As a Software Development Engineer, you will have the opportunity to work on highly intelligent targeting systems, recommendation engines, and machine learning models that drive the growth of Amazon Health Services (AHS) by delivering personalized, data-driven customer experiences.Our team is responsible for engineering state-of-the-art recommendation systems, deploying AI-powered SEO enhancements, and creating customer propensity models using the latest technologies like Large Language Models (LLMs) and Predix. By building scalable systems and services that integrate seamlessly across Amazon’s platforms, we enable AHS to provide targeted healthcare recommendations to millions of customers. This is an opportunity to design, build, and scale high-impact solutions that combine cutting-edge algorithms, data science, and customer experience, in one of the most transformative areas—healthcare.You’ll work with an inspiring and innovative team, using your technical expertise to create recommendation widgets that help customers discover the healthcare solutions they need, improve SEO performance with LLM-driven content generation, and build smart targeting models to optimize customer engagement.#everydaybetterKey job responsibilitiesWe are looking for software engineers who thrive in an environment that fosters innovation, experimentation, and data-driven decision-making. In this role, you will:- Architect and develop large-scale distributed systems that power smart targeting and recommendation engines for AHS.- Collaborate with machine learning scientists to build propensity models that personalize healthcare recommendations based on user behaviors and predictive analytics.- Implement AI-driven SEO strategies, improving how AHS services and products rank and perform in search engines, using advanced LLMs to generate highly relevant content.- Design and optimize the system architecture for performance, scalability, and security, ensuring a seamless customer experience across all Amazon platforms.- Drive innovation by continually experimenting with new algorithms, data pipelines, and emerging technologies to improve targeting accuracy and system intelligence.- Mentor junior engineers, lead technical discussions, and play a key role in shaping the team’s technical vision and roadmap.About the teamOur mission is to drive customer growth for Amazon Health Services by engineering cutting-edge solutions that connect customers with the healthcare products and services they need. We achieve this by creating intelligent recommendation widgets, deploying smart targeting systems across Amazon.com, and leveraging AI-powered SEO strategies to maximize discoverability. Our work involves deep collaboration with data science and machine learning teams to build customer propensity models using Predix, as well as harnessing the power of Large Language Models to optimize search engine performance and content relevancy. We are shaping the future of how customers interact with healthcare on Amazon by creating systems that are smart, scalable, and transformative.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Want to transform the way people enjoy podcasts, books, and storytelling on Alexa? Then come join the group who will be building new experiences from the ground up around this great content. Within Alexa Audio Entertainment, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day by people you know. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership.Come join us as we build the next generation of Entertainment experience in the home. We’re breaking new ground and need your help to bring our vision to reality.Key job responsibilitiesIn this role you’ll have independent technical ownership on new customer features and supporting architecture. You’ll learn new in-demand skills like building software services for Gen AI-based orchestrators, building cohesive voice and graphical interfaces, and scalable APIs that will be highly valuable as you grow your career at Amazon and beyond. You’ll work directly with Product Management and Design to refine the customer experience for Alexa entertainment featured products. You’ll join a unique team in the Alexa organization with our own culture – we move fast to deliver new great features for customers and have a ton of fun doing it.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Want to transform the way people enjoy video, music, radio and books? Come join the team that made Prime Music, Spotify, Pandora, Live radio, Audible books, Kindle books, Podcasts, Alexa on Fire TV and more available to Alexa customers. We are innovating on and changing the way our customers interact with media services and devices!On the Alexa Entertainment Team, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day by people you know. No matter what the role, we’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history.In this role you’ll have independent technical ownership on new customer features and supporting architecture on a day to day and week to week basis. You’ll learn new in-demand skills like building voice control interfaces and scalable API platforms interfacing with generative AI that will be highly valuable as you grow your career at Amazon and beyond. You’ll work directly with Product Management and Design to refine the customer experience for Alexa entertainment featured products. You’ll join a unique team in the Alexa organization with our own culture – we move fast to deliver new great features for customers and have a ton of fun doing it.Come join us as we build the Voice OS for Entertainment in the home using cutting edge technologies. We’re breaking new ground and need your help to bring our vision to reality.Key job responsibilitiesA person in this role is expected to:1. Design, implement, and deliver software in ambiguous and complex problem spaces of Alexa Audio working with partners such as product managers, technical program managers, and senior/principal engineers to deliver on the business goals related to Playback Experience. Create designs to deliver personalized recommended content to users based on their recognized voice or to bring them their favorite radio stations and increasing the play queue rate, listening minutes while staying neutral on latency and friction.2. Improve the consistency and integration between APEX software and partner team services such as Devices Experience, Music Skill Kit and Amazon Music.3. Champion best practices for software engineering and operational excellence. This role is responsible for implementing the operational and engineering excellence roadmap across core audio services set by the leads. SDEs work to proactively address peak readiness, hardware efficiency, customer tickets, Shepherd risks, SAS risks, policy engine risks, scaling, throttling and improve availability & resiliency for Alexa Audio Services.4. Influence technical architecture for long term architectural changes in delivery of key program features such as Personal Account Linking and Books Skills Kit by defining experience providers.5. Provide valuable design feedback around latency considerations, two-way door decisions and valuable coding feedback around coding standards, quality, versioning to both internal and external away teams, guide them on best practices for developing within APEX owned services and push back on proposals which do not adhere to our high quality standards.6. Mentor junior members of the team and help them onboard. They participate in interviews and hiring efforts for the team, and constantly share knowledge of components they own and have expert knowledge of through mediums such as demos, brownbags and org-wide emails.7. Leadership principles that are most important for this role are ownership, deliver results, deep dive, bias for action, hire & develop the best, and earns trust.A day in the lifeWe collaborate across disciplines. You will have the opportunity to work closely with product managers, UX designers and researchers, and business intelligence engineers to innovate, measure, analyze and refine the experiences we deliver to millions of customers across the planet on a daily basis. Our roles are all well defined, but we encourage individuals to cross boundaries and learn from each other.About the teamAlexa Audio Playback Experience (APEX) team focuses on delivering world-class listening experiences. Our North star vision is “to be a listener’s preferred audio choice by becoming their trusted curator; helping them to experience the right audio content at the right moment that entertains, inspires, and/or informs – every day, everywhere, on every headless, screened, or wearable Alexa-enabled device, from all the world’s creators, developers and services”. We seek to address all the moments a listener has, with perfectly tailored audio experiences that enrich their lives. This role is an L5 software development engineer for APEX execution team which covers Media portability, Music alarms, Casting, Dynamic Grouping and MediaControl features and owns AlexaMusicConnectService, AlexaMusicPlayControlService and AlexaMediaAccessService servicesBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Do you want to re-invent the way that Alexa helps customers shop? Come join our team!Alexa is a strategic investment for Amazon, and we aim to deliver a voice and touch shopping assistant that is so convenient that customers worldwide will use Alexa every day. Alexa Shopping aims for Alexa to understand the needs of all shoppers regardless of language, background, abilities or economic means.We are seeking for a passionate SDE to contribute to the development of Alexa’s shopping capabilities. Alexa Shopping builds ultra-low latency, highly available, and scalable distributed systems that help customers discover new products they love while saving them time, and money. We optimize our systems to predict customer’s next best shopping action using a combination of machine learning (ML), deep learning and multi-objective constrained optimizations. Come be part of a highly motivated, collaborative and fun-loving team with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we have a seemingly endless range of new opportunities.Key job responsibilitiesAs a Software Development Engineer, you will be responsible for designing business critical systems, develop high quality code, test, deploy and support large scale distributed systems, and machine learning models targeted at increasing Alexa Shopping’s reach and engagement. A successful candidate will have an established background in a strong technical ability to work in highly ambiguous environments, excellent problem-solving skills, great communication skills, and a motivation to deliver results in a fast-paced environment. You will have deep knowledge of Java, Object-oriented Design, Service Oriented Architecture and you are passionate about building massively scalable solutions and distributed systems.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Do you want to solve problems that impact the way Alexa customers interact with devices in their home? Do you want to be part of the team that focuses on making Smart Home intelligent, seamless and remarkable for our customers? Do you enjoy working on cutting-edge, scalable technologies such as LLM? In Alexa Smart Home, we are looking to hire SDEs that can solve challenges for Smart Home customers. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply to be part of the Smart Home experience.Key job responsibilities- Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. - Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. - Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. - Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. - Design and code the right solutions starting with broadly defined problems. - Work in an agile environment to deliver high-quality software.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

We are looking for an SDEII to join us in this exciting journey for Alexa as part of the Alexa Subscription Growth org.What we do? We have an exciting charter as we work towards how customers discover, purchase, and use digital subscriptions and skills across hundreds of 1P/2P/3P domains that will be support through the LLM/ Generative AI capabilities that we are building within Alexa. This involves building experiences that span across Mobile App, Retail, and variety of touchpoints on Echo Devices/ Fire TV, involves having a deep understanding of distributed systems and designing performant services that are able to handle 1000s of TPS of actual Alexa customer traffic. If you are passionate about working on projects that involve Generative AI and ML, we have those too on our immediate roadmap!What's in it for you? We are extremely agile and are in the process of revolutionizing how Alexa interacts with customers as we make her the best AI assistant ever! You would want to join us now if you feel passionate about being part of this journey. This is a multi-disciplinary role where you will be working closely with several Sr. SDEs, PEs, PMs, and Scientists on a regular basis and will be responsible for designing and delivering critical services for Alexa. While we are always busy making history, we never forget to have fun. Talk about summer picnics, bowling events, attending trainings and seminars to help with your growth!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The mission of the Shopping Foundations ATLAS team is to build tools and capabilities used across Shopping teams to annotate data for LLM and Shopping ML models. We enable model builders to source the data they need to build, evaluate and improve their models.Key job responsibilitiesWe are looking for a Software Development Engineer to join our team and help deliver our vision of human in the loop tooling for generative AI. As a seasoned software engineer, you will participate in all parts of the software development process, from collaborating with stakeholders and product teams on design, to implementing that design in a scalable and extensible way. You will collaborate with a talented team of Software Engineers, Product Managers, Program Managers and Operations teams. You'll have the freedom (and encouragement!) to experiment, improve, invent, and innovate on behalf of our customers.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Want to work in a start-up environment with the resources of Amazon behind you? Do you want to have direct and immediate impact on millions of customers every day? If you are a self-starter, passionate about serverless architectures, enjoy designing and implementing new features and machine learned models, and intrigued by ambiguous problems, look no further.Amazon is investing heavily in building world class advertising solutions that shift away from using traditional cookies/identifiers to new modeled machine learning solutions to achieve campaign performance. Our products are strategically important to the advertising business as the intersection of consumer privacy and new ways of advertising is at a critical period of change. We deliver billions of ad impressions and clicks daily and are breaking fresh ground to build new avenues for advertisers.We’re looking for experienced, motivated software engineers with a proven track record of building web applications and services. You’ll be responsible for owning, designing and delivering highly scalable systems that will be used by internal and external customers to build, manage and serve beautiful, innovative ads. You’ll work with customers to scope, design, implement, test and launch new features. You enjoy innovating, simplifying complex problems and tackling tough challenges. Sounds like a good fit? Apply now.Key job responsibilities* Work closely with a group of highly talented and motivated software and machine learning scientists who build systems and models used to analyze petabytes of data* Design, develop, test, deploy, deliver, and maintain multiple customer facing frequency management facets in Amazon’s Demand Side Platform (DSP)* Leverage your Full Stack expertise in HTML5/Javascript/React for UI, Java for service layer and API Gateway to deliver robust solutions.* Investigate new technologies and champion adoption within the team* Invent ways to overcome technical limitations and enable new forms of analyses that drive key business decisions* Mentor junior team membersAbout the teamWe have a team culture that encourages innovation and expect developers and management alike to take a high level of ownership for the product vision, technical architecture and project delivery.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon is investing in building a world class Advertising business. Our team, the Advertising Sales Engineering team is at the head of this growth to enable our sales teams deliver at scale. Our goal is to accelerate the manually intensive sales operations by building required services and self-service applications. This is a team with a focused initiative looking for a motivated Software Development Engineer / SDE with a proven track record of building web applications and services at scale. You’ll be responsible for owning, designing and delivering highly scalable systems. We’re a fast-growing team with a very high focus from business to grow. Lots of opportunities to grow and no chance of getting bored! A successful engineer in this role is : - Highly analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making. - Technically fearless: You aren't satisfied by performing 'as expected' and push the limits past conventional boundaries. Your dial goes to '11'. - Team obsessed: You help grow your team members to achieve outstanding results. You foster the creative atmosphere to let engineers innovate, while holding them accountable for making smart decisions and delivering results. - You’re ambitious, yet humble: You recognize that there’s always opportunity for improvement and use introspection and feedback from teammates and peers to raise the bar for your team. - Engaged by ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers. You will: - Own technical vision and direction: You identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. - Build and grow your team: You'll be a key contributor on an engineering team that delivers results. This means you'll wear a lot of hats -- from software design, implementation, project management, operations, working with business partners, and so on. You'll be an example of Amazon's leadership principles and work to grow more leaders within your group. - Collaborate on product direction: You’ll build and maintain strong relationships between engineering and partner disciplines (Product, User Experience) to ensure that we're focused on delivering the right product for customers. - Lead beyond your team: You will be a key part of a small but growing community of engineering leaders who support their teams and contribute to the overall growth of our product development organization. You'll share your experience and technical acumen in order to drive technology decisions across our organization. - Design and build systems from scratch.Key job responsibilities- Be heavily involved with design and product teams to understand needs, propose features, create early prototypes and transform them into exciting experiences.- Propose innovative tools, frameworks, automations and processes that are used by the entire services team for development.- Write clean, maintainable code and perform peer code-reviews.- Deep-dive into client or server systems to optimize for performance, maintainability, scalability, extensibility as needed.- Mentor your team members to promote engineering excellenceBASIC QUALIFICATIONS- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of non-internship professional software development experience- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence- Experience programming with at least one software programming language ...

Interested in developing next generation communication and notification platforms? The WISE-Alerting team within the larger Builder Issues & Discovery team is looking for software developers with experience in building real-time, scalable, distributed systems. We leverage AWS technologies to operate on a global scale and deliver low-latency, highly-available services to customers, systems, and mobile devices across Amazon. In pursuit of that mission, we are looking for experienced software developers to help design, build, and launch these platforms. If you are intrigued, please keep reading. Do you: - Obsess over software performance and challenge yourself and others to deliver highly scalable, low latency, reliable and fast services to a variety of platforms? - Possess great ideas and know how to solve problems, but also follow through with a clean and maintainable implementation? - Have a high bar for coding excellence and a passion for design and architecture? - Want to work with the latest AWS technologies to achieve rapid scale?If yes, then we might have a role for you. We are small, product-centered teams of passionate software engineers that are looking to delight our customers by building awesome software – while working hard, having fun, and making history.A day in the lifeRespond to customers and internal stakeholders, Monitor and respond to events affecting the uptime of the Alerting Services, Work on the roadmap times to deliver the goals. Day to day operational activities, Design reviews, code reviews and help junior engineers.About the hiring groupWISE-Alerting team is a tier-1 services which own the Incident Engagement Services like OnCall, paging and critical Ticketing workflows that power Amazon's Incident Response ecosystem. *Basic qualifications*- 1+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems.- 2+ years of non-internship professional software development experience- Programming experience with at least one software programming language.*Preferred qualifications*- Ability to think abstractly and willingness to deal with ambiguous problems.- Programming experience with at least one modern language such as Java, C# or C++.- Solid software development background including design patterns, data structures, test driven development- Experience with distributed (multi-tiered) systems, algorithms, and NoSQL databases- Experience in building and maintaining mission-critical enterprise software- Experience in Linux command line scripting (Perl, Python, or Ruby)- Bachelor’s degree in computer science, mathematics, a related field or equivalent work experience.10025About the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Incident Prevention team is looking for experienced software engineers who are excited about building large scale systems spanning tens of thousands of servers, across multiple data-centers worldwide. These are core systems development positions where you will own the design and development of significant software components critical to our industry leading database services architect-ed for the cloud.In this hands on position you will be asked to do everything from building rock-solid components to mentoring other engineers. You need to not only be a top software developer with a good track record of delivering, but also excel in communication, leadership and customer focus. This is a unique and rare opportunity to get in on the ground floor within a fast growing business and help shape the technology, product and the business. A successful candidate will bring deep technical and software expertise and ability to work within a fast moving, startup environment in a large company to deliver high quality code that has a broad business impact.Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also: Solve challenging technical problems, often ones not solved before, at every layer of the stack. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security. Build high-quality, highly available, always-on products. Research implementations that deliver the best possible experiences for customers.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Distributed SQL team at AWS is building revolutionary transactional database technology, delivering innovative customer experiences in the areas of automated operations, global scale, query processing, and storage. If contributing to the design and development of a new, first-of-its-kind, database excites you, then a role on this new initiative may be your dream job. Join us during this formative period of the product and be a leader in shaping the future of databases at Amazon and beyond! The Query Processing (QP) team is responsible for planning and executing SQL statements in the most efficient way possible. The QP team owns everything in the life cycle of a SQL statement like Parsing, Analysis (syntax and semantic), Rewriting, Planning (Optimizer) and Execution, and working with custom built Storage while providing customers access to observability metrics to help them understand their database performance better. An ideal candidate has experience building databases and/or large stateful cloud services, is able to work with senior technical leaders, and is able to invent simple and elegant solutions. They are able to design, implement and deliver cutting edge software systems and mentor junior team members. They thrive on creative and collaborative problem solving, and also enjoy the challenge of operating services at AWS scale.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services10031Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack.Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

As a Software Development Engineer, do you want to help improve listing & shopping experience, design & develop in full stack GenAI solution using large language models? Attribute knowledge mining team in Amazon catalog services team is core to provide and expose an structure product details at the Amazon website. We provide attribute knowledge that is consumed by multiple partner teams across retail organizations to power seller/buyers experiences. My team owns deep integration with large language models, full stack systems to automatically mine attribute knowledge and share the mined knowledge with various teams with in Amazon retail. Our team is based out of Seattle.We are looking for Software Development Engineers with at least 3 years of experience in distributed systems to join our team! As a Software Development Engineer (SDE-II), you will work in a new initiative of knowledge named applicability. We are building new micro-services and expanding our core software platform and automate a critical part of the attribute knowledge discovery for applicability. This is an opportunity to work on high visibility initiatives across Amazon. You will work with several senior software development engineer and principal engineers regularly. We maintain a high bar for operational and software engineering excellence, which helps keep our operational load manageable. Our software development engineers are customer-focused and detail-oriented. We are a fun-loving team with a collaborative and supportive culture.The ideal candidate will have distributed systems, high-scale software service design and implementation, and agile/continuous software delivery experience. You are a Software Development Engineer who enjoys owning software services, is customer-centric, and values delivering software with high quality. Key job responsibilitiesRESPONSIBILITIES: Build LLM prompt and tune it Precision and Recall needs Build scalable, efficient, and automated knowledge discovery systems Analyze and process large amounts of data to extract valuable information from various sources (e.g. product catalog, search queries ...) Actively participate in idea and roadmap generation. Effectively present work to all levels of the leadership. Be an effective collaborator in a cross-functional team of SDEs, Technical Program Managers, and Product Managers.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. See our section in Andy Jassy 2020 re:Invent keynote We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, MicroServices and more. This team is a great fit for you if- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.- You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.- You’d like to be directly responsible for solving real customer problems.- You are a passionate learner and are motivated to take on new challenges.- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance. Learn more about Amazon Connect here. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynoteWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you if :- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.- You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.- You’d like to be directly responsible for solving real customer problems.- You are a passionate learner and are motivated to take on new challenges.- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.About the teamABOUT AWS:Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Come join one of the newest and fastest AWS teams that launches products with direct and massive impact on Amazon’s customers!Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynote:https://www.youtube.com/watch?v=xZ3k7Fd6_eU&t=7516sThe position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you ifYou enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.You’d like to be directly responsible for solving real customer problems.You are a passionate learner and are motivated to take on new challenges.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynote - https://www.youtube.com/watch?v=xZ3k7Fd6_eU&t=7516sWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. Key job responsibilitiesAs a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more. A day in the lifeThis team is a great fit for you if- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal. - You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions. - You’d like to be directly responsible for solving real customer problems.- You are a passionate learner and are motivated to take on new challenges.- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEOWe didn’t make Amazon a trillion-dollar company, our customers did, and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service, relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE engineers solve complex problems and build scalable, cutting-edge solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues. One of those solutions in the Andon Cord, a mechanism to prevent customers from receiving defective products - which is where this role will focus.Key job responsibilitiesAs a Software Development Engineer on the Andon Cord (AC) Technology team, you will design, develop, and own scalable solutions that empower Amazon to deliver a defect-free experience for its customers.Your work will range from building intuitive tools for Customer Service Associates to escalate critical issues to developing complex integrations with Tier-1 Amazon systems and advanced science models to detect, triage, and resolve systemic defects.Through your contributions, you’ll tackle complex technical challenges, create innovative solutions with a direct impact on customer trust, and work on systems that are critical to Amazon’s operational excellence.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:- Medical, Dental, and Vision Coverage- Maternity and Parental Leave Options- Paid Time Off (PTO)- 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAndon Cord is a flagship Customer Service program that manifests our commitment to prevent customers from receiving defective products that degrade their Amazon experience. We use AC to detect repeat negative customer experiences and eliminate the underlying upstream defect(s). The AC team re-imagines the way we leverage customer interactions/feedback for defect identification to enable more reliable downstream defect resolutions that drives customer experience improvements throughout the consumer business. AC team empowers our front-line customer service associates to pull a product off the Amazon website if they think that there is a problem with any of the products sold, in addition to statistical and machine learning-based automated defect detections.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 3+ years of non-internship professional software development experience- 3+ years of programming with at least one software programming language experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of contributing to new and current systems architecture and design (architecture, design patterns, reliability and scaling) experience ...

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO.We didn’t make Amazon a trillion-dollar company, our customers did and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service, relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE engineers solve complex problems and build scalable, cutting-edge solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues.The Voice of Customer (VoC) team builds Amazon’s flagship suite of VoC products, connecting thousands of internal employees with their customer experience (CX) data and insights. We leverage sophisticated Machine Learning (ML) models and Generative Artificial Intelligence (GenAI) to transform billions of unique customer interactions into simple and actionable CX opportunities. Our applications provide intuitive search and visualization capabilities for users to deep dive these opportunities and report on the CX health of their business. Additionally, we build automated real-time systems to identify systemic defects, detect the root cause, and route to accountable internal owners for resolution. In 2025, our team has an aggressive roadmap to: - centrally codify all customer-reported issues and attribute root-cause and ownership through ML,- expand GenAI capabilities within our tools to automate detection and investigation of customer defects- expand customer feedback coverage, including multimodal support and self-service onboarding, and - improve observability and measurement of the Amazon VoC mechanism (across our tools and federated dependencies).Key job responsibilitiesAs a Software Development Engineer, you will: - Design, develop and maintain VoC back-end systems and full-stack applications. - Work with ML science, engineering, and business partners to evolve VoC products and deliver innovative solutions to accelerate Amazon’s defect elimination efforts. - Develop scalable services for customer feedback analysis, including data ingestion, classification, and insight generation. - Leverage advanced NLP, machine learning and Large Language Models (LLM) to transform raw customer data into actionable intelligence. Key focus areas include:- Distributed systems for high-volume data processing.- Implementing robust APIs for cross-team data integration.- Developing language-agnostic, self-service machine learning models- Optimizing system performance and cost-efficiency at scale. This involves engineering solutions for global scalability, multi-language support, and seamless integration with Amazon's existing infrastructure. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: * Medical, Dental, and Vision Coverage * Maternity and Parental Leave Options * Paid Time Off (PTO) * 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Bachelor's degree in computer science or equivalent ...

Amazon makes and sells Echo, Kindle, Fire TV, Fire Tablet, Ring, Blink, Eero, among other devices. It is critical that Amazon makes the right amount of each device available for purchase.Amazon is looking for a customer obsessed software engineer to join the Amazon Devices Demand Forecasting team in Seattle, WA. Our work impacts Amazon’s device business by forecasting demand and managing supply for all Amazon Devices. We are a growing team that continuously improves our delivery of these forecasts to our customers. We are looking for an engineer who is a technical leader and ready for challenges, with an interest in ML and LLMs.Key job responsibilitiesWe will work together on defining and building features in multiple core services, and user applications. You will work with other engineers to drive systems architecture, write code, participate in reviews, and continuously improve our software development practices. We will make tough decisions, learn from our mistakes, and continuously improve by diving deep into data and metrics to identify opportunities. We will leverage Amazon’s Native AWS infrastructure to build systems and design algorithms that are able to handle large amounts of data. We will design systems that handle huge amounts of data. We solve hard, real world problems with industry best practices where they exist and our own best judgement to forecast demand so that we can guide decision makers on the greater Amazon Devices team.A day in the lifeYou are a curious engineer looking for a career where you'll be able to innovate fast, deliver, and influence. You love delivering high-quality software products and services at large scale. You have expertise solving problems using software systems, AWS tools, and working together as a team to constantly improve. About the teamWe will work on defining and building features in multiple core services, and user applications. You will work with other engineers to drive architecture, code, review, and improve our software development practices. We will make tough decisions, learn from mistakes, and continuously improve by diving deep into data and metrics. We will design algorithms that are able to handle large amounts of data. We solve hard, real world problems with industry best practices where they exist and our own best judgement to forecast demand so that we can guide decision makers on the greater Amazon Devices team.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...