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Amazon Robotics - Program Manager (PM) Summer Intern - 2025

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics co-op & internship opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.This role is a 3 month internship from May - August 2025.Key job responsibilities* Manage one large, or multiple smaller projects in a manufacturing environment * Project size and quantity is dependent upon candidate comfort level as well as business project priority at the time of hire* Take on a leadership role for projects that may span various aspects of manufacturing operations* Leverage and develop project management skills including: Development of project schedules using MS Project, or other chart tool of choice and Managing a risk register, including identifying, assessing and mitigating risks * Gather and analyze project data for monitoring key performance indicators (KPIs), crafting reports and dashboards, while utilizing insights to shape program priorities* Interface cross functionally with tech and non-tech teams to deliver project requirements * Drive continuous improvement initiatives by planning and implementing lean projects within the company, collaborating with multiple stakeholders in the development and delivery of related content and trainingA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Must be currently enrolled in a Bachelor's degree or Master's degree in Engineering Management, Project Management, or a similar degree- Must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between January - June 2025- Graduation is December 2025 or later ...

2025 Data Science Internship - United States, PhD or Masters Student

Do you have a passion for data? Are you matriculating in a Master’s or PhD program? Amazon is looking for driven data science students with strong modeling skills who are comfortable owning and executing data. To be successful in this internship, you will need the ability to develop, automate, and run analytical models for our systems. During this internship, you will build tools and support structures needed to analyze and dive deep into data to resolve systems errors and changes. You will have the ability to present your findings to our business partners and help drive improvements.Previous applicants demonstrated the aptitude to manage medium-scale modeling projects, identified requirements, and built methodology/tools that were statistically grounded.For more information on the Amazon Science community please visit https://www.amazon.scienceBASIC QUALIFICATIONS- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based- Experience with data scripting languages (e.g. SQL, Python, R etc.) or statistical/mathematical software (e.g. R, SAS, or Matlab)- Experience in data science, machine learning or data mining- Experience with big data: processing, filtering, and presenting large quantities (100K to Millions of rows) of data- Must be actively enrolled in a Master's or PhD program ...

Account Rep III, New Seller Success

Amazon Selling Partner Recruitment and Success is seeking a dynamic and motivated Account Representative for our Direct Sales new business development team. The Account Representative will be responsible for recruiting and launching new brands within the Softlines, Hardlines, and Consumables category. Key job responsibilities This person will be the primary point of contact for those companies throughout the entire sales process. The Account Representative will be chartered with developing and managing a sales pipeline mix of both high value and transactional accounts while executing sales strategies to secure deals that will exceed aggressive account acquisition and output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of prospective accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.As an organization, Amazon’s North American Seller Services is uniquely highly influential by coordinating across Amazon customers, Amazon category teams and Amazon Sellers. We are a business development organization; we drive growth for over 2MM Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth for our Sellers’ businesses.A day in the lifeCore Responsibilities: - Identify, qualify, acquire and grow seller commitment to Selling on Amazon programs. - Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended. - Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity. - Manage complex contract negotiations and serve as a liaison to the legal team. - Prospect and close business to achieve quarterly quota targets for both the quantity and quality of sellers recruited. - Understand and utilize the right tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals. - Develop a thorough understanding of the e-commerce and Softlines industry and competitive environment including knowledge of competitive product offerings. - Prioritize and complete additional projects while maintaining current book of business such as mentorship, competitive analysis, and sales analysis. - Prepare and deliver business reviews regarding progress and state of health for the respective territory. - Meet or exceed quarterly revenue targets and operational metrics. - Create and articulate compelling value propositions around the Selling on Amazon product. - Develop a clear understanding of the Selling on Amazon products along with the features and functionalities. - Assist internal partners to drive change, remove roadblocks and close business.BASIC QUALIFICATIONS- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent- 8-10 years of experience in the Fashion or Sports and outdoors industry.- 8-10 years of experience in sales and/or business development ...

Amazon Dedicated Cloud Engineer, ADC2S

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesYou'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become expert at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.A day in the lifeAmazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years of systems administration experience (Linux/Windows or Networking)- 3+ years experience with cloud computing technologies.- Strong debugging and systems analysis skills to be able to identify and quickly resolve/mitigate issues- 3+ years of troubleshooting skills at all levels, from application to network to host- 2+ years of experience working with at least one scripting language- Current, active US Government Security Clearance of Top Secret or above- In lieu of above relevant work experience, a degree in Computer Science, Engineering or a related field.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

ABCS Sr. Program Manager - Ops

At Amazon, we strive to be the most customer-centric company on earth. To do this, we look for the world’s brightest minds, offering an environment in which they can advocate for customers and solve complex problems on their behalf, with ingenuity and simplicity. Amazon Business (AB) represents an incredible opportunity to address a vast new market segment and customer base for Amazon. Amazon Business Customer Service (ABCS) has responsibility for creating an end to end support experience tailored to the needs of business customers globally. We, at ABCS are looking for someone who is obsessed with customers and promotes continuous improvement as a culture, is organized self-starter Program Manager to drive projects that have direct impact on the operational and financial results.The ABCS Sr. Program Manager - Operations, is a core member of ABCS organization that will partner with the Frontline Operation Leaders in the definition of Projects and Programs to drive Operational Excellence. This role would be responsible for driving Cost efficiency through Handle to Resolve ratio (HRR) and Transfer Reduction, and resolution of issues through metrics like First Contact Resolution (FCR), Time to Resolve (TTR), Follow up%, Thread stop rate. The ABCS Sr. PM is required to proactively engage with business stakeholders across the company to leverage the voice of the customer, drive continuous improvement, and launch new programs across some of the fastest growing markets in the world. A successful candidate will have experience managing complex business challenges and have the ability to influence and drive large cross-functional initiatives forward. They will have a strong bias towards data driven decision-making, and an innate ability to understand how metrics relate to business problems.This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to take high velocity decisions and be able to work and thrive in a fast-paced, high-growth global organization. Ability to influence cross functional teams, continually invent, simplify and innovate on behalf of our customer and our people Excellent communication skills and executive presence to get in front of directors and global leaders across Amazon will be imperative. This position is subject to RTO.Key job responsibilitiesDrive Customer experience and Productivity improvement through metrics such as Hold, AHT, Transfers, Follow Up, Occupancy, CPH, PTL, SA-SC and R&R.• Manage complex initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed. These efforts require you to work with multiple teams in and/or across organizations.• Manage initiatives as part of the strategic roadmap of the ABCS Support Organization. • Define areas of focus and opportunity supported by analysis. Develop solutions, identify owners, set delivery dates and set up mechanisms to ensure programs are on track.• Proactively identify and resolve issues that may impair the team’s ability to meet strategic, product, and technical goals.• Actively build relationships across Amazon Business teams to deliver on your roadmap. Partner with the Operation and Support Function teams on a daily basis. • Operate autonomously; drive programs end-to-end including business goals, to improve customer experience.• Communicate clear and concise expectations and requirements with Program/Project stakeholders. Capacity to present well-reasoned and data-driven proposals in both verbal and written form.• Create a culture across the organization, of listening to the Voice of the Customer (VOC) and enable mechanisms for percolating VOC across layers of the organization.•Present metric progress in WBRs and MBRs to a wide range of audiences including Directors and VPs. About the teamIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan- 3+ years of team management experience- 3+ years of program or project management experience- Bachelor's Degree in a relevant field or equivalent education/work experience- - Prior experience in managing support teams and operations.- - Excellent analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions- - Excellent planning, organizational and time management skills- - Desire to work in a fast-paced, highly ambiguous innovative culture- - Proven ability to influence at all levels and across all departments- - Fluent written and oral English communication skills across various functional areas, and within all levels in the organization (business and executive)- - Exceptional organization skills and ability to organize and manage multiple tasks simultaneously- Prior experience of ABCS process- - Program Management experience is preferred- - Proficiency in English as well as local marketplace language in both written and verbal communicationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $189,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AirPlay Performance Engineer

The Audio and Media Technologies Group (AMT) is looking for a creative, self motivated and dedicated software engineer to join the AirPlay team to help build the future foundations of AirPlay.Audio and Media Technologies (AMT) provides the media foundation across all of Apple's innovative products including iPhone, iPad, Mac, AppleTV, and operating systems. Combining ground breaking software techniques with next-generation hardware, AMT takes the media experience to the next level.If you are passionate about solving complex problems with elegant and creative solutions, then this job maybe a perfect fit for you ...

AIML - Senior Software Engineer, Machine Learning Platform and Infrastructure

Are you a passionate software engineer eager to design and build cloud-native infrastructure platforms at Apple scale for Siri, Search, and AI/ML products? We're seeking a talented software engineering leader with deep expertise in infrastructure and distributed systems to architect and develop scalable, cloud-native platforms that leverage cutting-edge technologies, machine learning, and open source to power seamless and intelligent experiences for billions of Apple users. If you're excited about driving innovation and building resilient systems that support Apple's global AI/ML initiatives, we'd love for you to join our team! ...

ABCS Sr. Program Manager - Ops

At Amazon, we strive to be the most customer-centric company on earth. To do this, we look for the world’s brightest minds, offering an environment in which they can advocate for customers and solve complex problems on their behalf, with ingenuity and simplicity. Amazon Business (AB) represents an incredible opportunity to address a vast new market segment and customer base for Amazon. Amazon Business Customer Service (ABCS) has responsibility for creating an end to end support experience tailored to the needs of business customers globally. We, at ABCS are looking for someone who is obsessed with customers and promotes continuous improvement as a culture, is organized self-starter Program Manager to drive projects that have direct impact on the operational and financial results.The ABCS Sr. Program Manager - Operations, is a core member of ABCS organization that will partner with the Frontline Operation Leaders in the definition of Projects and Programs to drive Operational Excellence. This role would be responsible for driving Cost efficiency through Handle to Resolve ratio (HRR) and Transfer Reduction, and resolution of issues through metrics like First Contact Resolution (FCR), Time to Resolve (TTR), Follow up%, Thread stop rate. The ABCS Sr. PM is required to proactively engage with business stakeholders across the company to leverage the voice of the customer, drive continuous improvement, and launch new programs across some of the fastest growing markets in the world. A successful candidate will have experience managing complex business challenges and have the ability to influence and drive large cross-functional initiatives forward. They will have a strong bias towards data driven decision-making, and an innate ability to understand how metrics relate to business problems.This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to take high velocity decisions and be able to work and thrive in a fast-paced, high-growth global organization. Ability to influence cross functional teams, continually invent, simplify and innovate on behalf of our customer and our people Excellent communication skills and executive presence to get in front of directors and global leaders across Amazon will be imperative. This position is subject to RTO.Key job responsibilitiesDrive Customer experience and Productivity improvement through metrics such as Hold, AHT, Transfers, Follow Up, Occupancy, CPH, PTL, SA-SC and R&R.• Manage complex initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed. These efforts require you to work with multiple teams in and/or across organizations.• Manage initiatives as part of the strategic roadmap of the ABCS Support Organization. • Define areas of focus and opportunity supported by analysis. Develop solutions, identify owners, set delivery dates and set up mechanisms to ensure programs are on track.• Proactively identify and resolve issues that may impair the team’s ability to meet strategic, product, and technical goals.• Actively build relationships across Amazon Business teams to deliver on your roadmap. Partner with the Operation and Support Function teams on a daily basis. • Operate autonomously; drive programs end-to-end including business goals, to improve customer experience.• Communicate clear and concise expectations and requirements with Program/Project stakeholders. Capacity to present well-reasoned and data-driven proposals in both verbal and written form.• Create a culture across the organization, of listening to the Voice of the Customer (VOC) and enable mechanisms for percolating VOC across layers of the organization.•Present metric progress in WBRs and MBRs to a wide range of audiences including Directors and VPs. About the teamIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 3+ years of team management experience- 3+ years of program or project management experience- Bachelor's Degree in a relevant field or equivalent education/work experience- - Prior experience in managing support teams and operations.- - Excellent analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions- - Excellent planning, organizational and time management skills- - Desire to work in a fast-paced, highly ambiguous innovative culture- - Proven ability to influence at all levels and across all departments- - Fluent written and oral English communication skills across various functional areas, and within all levels in the organization (business and executive)- - Exceptional organization skills and ability to organize and manage multiple tasks simultaneously ...

Amazon Robotics - Hardware Engineer Co-op - Spring 2025

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you'll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we can't even image yet. We invent new improvements every day.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfilment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics is seeking a talented and motivated Mechanical Engineering student to join our Hardware Development Engineering team for a Co-op assignment. The candidate will have the opportunity work with senior engineering staff on existing and new and existing tools, mechanisms, modules and systems. The ideal candidate has strong mechanical aptitude, enjoys problem solving and can potentially handle multiple parallel tasks. This position reports to a Hardware Development Engineer on the Amazon Robotics team. This role is a 6 month co-op to join AR full time (40 hours/week) from January to June 2025. Amazon Robotics co-op opportunities will be based in the Greater Boston Area, in our two state-of-the-art facilities in Westborough and North Reading, MA. Both campuses provide a unique opportunity for interns to have direct access to robotics testing labs and manufacturing facilities.Co-op Responsibilities:· Work as part of an interdisciplinary team to design and analyze mechanisms, modules or systems· Model and detail solutions in hand sketches and SolidWorks· Analyze components and systems using standard tools including SolidWorks Simulation (FEA) as well as hand calculations· Participate in brainstorming sessions· Build models and prototypes· Conduct testing· Support staff writing ECO's, specifications and plans· Create GD&TA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Must be currently enrolled in a Bachelor's degree or Master's degree in Mechanical Engineering, Industrial Engineering, or a similar degree- Must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between January - June 2025- Graduation is December 2025 or later ...

AGS Technical Program Manager, Global Business Operations

The AWS Global Sales Operations team is obsessed with delivering results for customers and colleagues alike as we shape, build and support the businesses’ operating mechanisms and cadences. A diverse, innovative team, we love translating data, insights, and anecdotes into action and are seeking a passionate, results-oriented, and inventive Technical Program Manager to deliver the tools, mechanisms and data necessary to evaluate the business. In this role you will be responsible for scoping and delivering large projects end-to-end, with a focus on leveraging technology to improve the efficiency, accuracy and value delivered through our pipeline, forecasting, top deal, and weekly and monthly review mechanisms.Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.The right candidate will possess a strong program management background, will have excellent stakeholder management skills, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Key job responsibilities• Solid understanding of business management and financial processes including forecasting, pipeline management and deal reviews is essential. • Gather and synthesize requirements from Executive Leadership, Worldwide and Geo-based teams. Write clear and detailed workflows, prioritize feature and functionality improvement requests, drive analysis directed at improving the efficiency and efficacy of inspection initiatives/mechanisms, execute to drive program success, and support achievement of AWS’ goals at scale. • Manage the entire lifecycle of initiatives that fall within responsibility. This includes operational ownership of mechanisms, ideating to improve process efficiency and ROI, creating solid feedback mechanisms and producing roadmaps with clear milestones and steps to accomplish them. • Influence stakeholders with different priorities and different functions, including but not limited to, technology, sales, business dev, legal and finance• Proactively drive transformation, change and digital adoption to maximize the performance and deliver on agreed Revenue Targets and KPIs.• Build strong global processes that are meant to scale, yet flexible enough to address the unique needs of specific geographies and segments. Implement the required governance mechanism via KPI and metrics, along with ad hoc reporting and analytical deep-dives.• Own communication of program updates and launches to a wide swath of stakeholders and leaders.A day in the lifeInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AIML - Staff Machine Learning Engineer - ML Efficiency, ML Platform & Technology

Do you want to shape the platform that enables the next generation of intelligent experiences on Apple products & services? In Apple’s Machine Learning Platform Technology & Infra team we have built the platform that Apple uses for developing machine learning, artificial intelligence, and computer vision applications. As a team, we have a variety of technical backgrounds, from machine learning PhDs to builders of large-scale production systems. Specifically in this role you will be working on optimizing end-to-end system performance of distributed machine learning workloads. This is a highly collaborative role and you will be working with key partners across the company. ...

2025 Supply Chain Manager Intern

Please note the following eligibility requirements to apply for this role:• Graduate from Bachelor's degree program between 12/2025 and 6/2026.• Ability to relocate nationwide. Relocation assistance provided, if eligible.• Ability to complete 12-week internship between May – August 2025.• We are unable to offer visa sponsorship for this role.For more information, please visit https://amazonundergradstudent.splashthat.com.Join Amazon's dynamic environment as a Supply Chain Manager Intern, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. As a Supply Chain Manager Intern, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.Job Responsibilities• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- Currently pursuing a Bachelor's degree in Supply Chain, Industrial Engineering or related field, with a graduation conferral date between December 2025 and June 2026- Knowledge of Excel (Pivot Tables, VLookUps) and SQL ...

Account Executive II, Fulfillment Recruitment & Development

Amazon is seeking a dynamic and motivated account representative for our Selling Partner Services team (sell.amazon.com) supporting Sellers to grow their Amazon Prime business.This position is chartered with developing and managing a sales pipeline mix of high value accounts while executing sales and account management strategies to deliver results that will exceed aggressive output goals. Specifically, this individual will be responsible for identifying and building relationships with key decision-makers within the senior management teams of existing accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon fulfillment solutions that meet and exceed customer requirements. About the team:Our team mission is to improve the overall Amazon US Store customer experience by optimizing Sellers' fulfillment options.Ideal candidates must possess 5+ years of successful B2B sales experience, preferably in e-commerce, finance, retail technology, logistics, or software industries. Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required. Experience selling nascent products/services into new markets is valuable. Candidates must have excellent communication and presentation skills, comprehensive experience using Excel and MS Office applications, an ability to thrive in an ambiguous environment, and passion for continuous improvement through collaboration and teamwork. A bachelor's degree is required. About the teamOur team mission is to optimize Amazon Selling Partners to improve overall US Store customer experience by adding high-demand Prime selection, while also improving the shopping for experience for items shipped directly from Selling Partners. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Amazon Dedicated Cloud Engineer, Commerce Platform Amazon Dedicated Cloud Operations

The ADC Commerce Platform team is looking for a AWS Dedicated Cloud Engineer with a passion for continuous improvement. The team owns and operates some of the most impactful services in AWS and we are looking for someone to help us to continue to drive improvements and optimizations though automation and process optimization. Our systems development engineers work in a fast-paced environment across many disciplines, collaborating with other AWS teams to deliver cutting-edge services for our customers. Our team members own the scaling and management of services across AWS regions supporting the US Government. The ideal candidate is passionate about development and operations, and have a strong desire to learn about drive continual improvements throughout Amazon's development lifecycle. If this sounds like you lets talk!This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesThe ADC Commerce Platform team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a solid understanding of Linux, networking, and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.A day in the lifeOn a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific configurations to find the root of a problem. Engineers also need to be able to investigate why a metric or system variances is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.The CP ADC Operations team supports customer sign up, bill computation, pricing, metering, discounts, cost insights, security, and fraud prevention services for AWS customers. The CP ADC Ops team is focused on enabling AWS as a whole the capability to build, interpret and process trillions of commerce events per day, often bundled with low-latency/real-time analysis to enable security and fraud detection. ADC regions like DCA and LCK are similar to the commercial regions, except that they are completely disconnected because ADC regions are isolated from the rest of AWS. This means that the ADC region operates independently, and in complete connectivity isolation from the internet, all commercial Amazon corporate, retail, and Amazon Web Services systems and services. Deploying code or troubleshooting a problem in an ADC region requires the involvement of a cleared engineer on the CP ADC Ops team.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- Current, active US Government Security Clearance of Top Secret or above. ...

ACDC - SCE - Deal Lead , AMER

Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help our customers accelerate out of their datacenters.SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. AWS is focusing on bringing even more of our innovative products and services to a wider array of customers, faster than ever. To accomplish this goal, SCE is working with our customers to evaluate how we can accelerate moving Customer’s workloads faster to the AWS cloud (i.e., Accelerate to the Cloud from your Data Center (ACDC)).This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders.As a SCE ACDC Deal Lead, you will be responsible for developing the end-to-end holistic project strategy, including the implementation, modernization and value proposition to accelerate the customers AWS cloud adoption, and building a compelling business case for the Customer’s C-Suite. In addition, you will be responsible for managing the end-to-end Deal Cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, AWS Partners and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.Key job responsibilities• Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.• Develop and shape the overall deal strategy and structure to meet customer business outcome and goals• Contribute to developing AWS’s value proposition and solutions• Drive revenue growth and Cloud adoption• Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)• Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities• Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes• Develop strategies for pricing and discounts; effectively communicate and identify deal blockers• Lead or support presentation of deal proposals to Customers• For key deals and escalations, take a leadership role in developing the winning strategy, coaching the field team, and managing the SCE deal team.• Act as a trusted advisor to regional leadership to support AWS’s strategy.• Contribute to developing AWS’s value proposition and solutions.• Drive revenue growth and Cloud adoption.• Closely collaborate with key stakeholders across the organization, including regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.).About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS• 12 + years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure• 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals• Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

2025 Applied Science Internship - Gen AI & Large Language Models - United States, PhD Student Science Recruiting

Revolutionize the Future of AI at the Frontier of Applied ScienceAre you a brilliant mind seeking to push the boundaries of what's possible with artificial intelligence? Join our elite team of researchers and engineers at the forefront of applied science, where we're harnessing the latest advancements in natural language processing, deep learning, and generative AI to reshape industries and unlock new realms of innovation.As an Applied Science Intern, you'll have the unique opportunity to work alongside world-renowned experts, gaining invaluable hands-on experience with cutting-edge technologies such as large language models, transformers, and neural networks. You'll dive deep into complex challenges, fine-tuning state-of-the-art models, developing novel algorithms for named entity recognition, and exploring the vast potential of generative AI.This internship is not just about executing tasks – it's about being a driving force behind groundbreaking discoveries. You'll collaborate with cross-functional teams, leveraging your expertise in statistics, recommender systems, and question answering to tackle real-world problems and deliver impactful solutions.Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated..Join us at the forefront of applied science, where your contributions will shape the future of AI and propel humanity forward. Seize this extraordinary opportunity to learn, grow, and leave an indelible mark on the world of technology.Amazon has positions available for LLM & GenAI Applied Science Internships in, but not limited to, Bellevue, WA; Boston, MA; Cambridge, MA; New York, NY; Santa Clara, CA; Seattle, WA; Sunnyvale, CA; Pittsburgh, PA.Key job responsibilitiesWe are particularly interested in candidates with expertise in: LLMs, NLP/NLU, Gen AI, Transformers, Fine-Tuning, Recommendation Systems, Deep Learning, NER, Statistics, Neural Networks, Question Answering.In this role, you will work alongside global experts to develop and implement novel, scalable algorithms and modeling techniques that advance the state-of-the-art in areas at the intersection of LLMs and GenAI. You will tackle challenging, groundbreaking research problems on production-scale data, with a focus on recommendation systems, question answering, deep learning and generative AI.The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment.A day in the life- Collaborate with cross-functional teams to tackle complex challenges in natural language processing, computer vision, and generative AI.- Fine-tune state-of-the-art models and develop novel algorithms to push the boundaries of what's possible.- Explore the vast potential of generative AI and its applications across industries.- Attend cutting-edge research seminars and engage in thought-provoking discussions with industry luminaries.- Leverage state-of-the-art computing infrastructure and access to the latest research papers to fuel your innovation.- Present your groundbreaking work and insights to the team, fostering a culture of knowledge-sharing and continuous learningBASIC QUALIFICATIONS- Are enrolled in a PhD- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based- Experience programming in Java, C++, Python or related language- Experience with one or more of the following: Large Language Models, NLP, Natural Language Understanding, Generative AI, Transformers, Fine-tuning, Recommendation Systems, Deep Learning, Named Entity Recognition, Statistics, Neural Networks, Question Answering ...

AIML-Sr. Backend Software Engineer, Measurement

Apple is where individual imaginations gather together, committing to the values that lead to phenomenal work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that encourages the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.At Apple AIML Measurement, you will be part of a team that makes it possible for Apple engineers to innovate ML driven product features rapidly and at scale. The team’s large scale distributed Annotation platform enables current and future Apple intelligence products by generating high quality critical data that facilitates Apple Intelligence and other cutting edge ML technologies.Imagine what you could do in a team like this, where phenomenal ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish! ...

Access and Capacity Planning Manager

As we continue to expand our ability to provide extraordinary, human-centered primary care services across the country, the teams that support the providers and frontline teams are growing as well. We are seeking to hire an Access & Capacity Planning Manager responsible for partnering with operational and clinical leaders to ensure our members receive best-in-class access to care across all of our markets and service lines. Reporting to the Senior Manager of Strategic Operations, you will build and automate capacity plans that support our teams through rapid growth and change. Specifically, you will drive projects that address patient access, capacity planning, strategic forecasting, and workforce planning. You are an analytical problem-solver with an eye for detail, who can also effectively communicate how those details fit into the bigger picture to team members across the organization. Driven by continuous improvement, you love identifying creative solutions to complex problems, and have demonstrated persistence in accomplishing objectives regardless of circumstance. Experience integrating quantitative and qualitative information to draw accurate solutions will be important to your success. Naturally at ease with cross-functional partners, you are able to work collaboratively across multiple teams, and are comfortable with shifting priorities, styles, and work environments in an exciting, evolving role. If you are passionate about solving problems related to access and capacity planning, have stellar project and program management skills, and want to make a tangible impact on how we deliver care to our patients, we would love to hear from you!Key job responsibilitiesManage Nationwide Clinic Capacity- Develop and manage operational capacity models for short and mid-term planning. Create plans and tools to enable operations to identify and manage dependencies and risks. Seek opportunities to evolve toward automation.- Empower senior operations leaders to make informed decisions about their workforce, capacity, deployment, hiring and schedule design to accurately support patient demand.- Drive and Monitor Cost of Care Initiatives while partnering and aligning with Financial Planning. - Develop tools to track initiatives, dependencies and mitigation plans to increase capacity, demand and decrease cost of care.Manage Access SLAs- Support local leaders in optimizing staffing plans and deployment to meet service line standards (SLAs), panel management models and patient demand- Drive operational strategies, including pilots, utilize experimentation as necessaryIdentify & Drive Demand Opportunities- Support long-term growth by collaborating with corporate, clinical and tech teams, prioritizing and driving thought leadership around Access.- Develop demand forecasting model in coordination with growth, financial and data science teamsProduct Innovation- Hands on work with data scientists and analysts to automate capacity and demand planning and forecasting models.- Identity opportunities to integrate and automate features of demand and capacity processes into core systems.BASIC QUALIFICATIONS- 5+ years of direct experience in quantitative research or analysis- 3+ years in workforce planning, capacity management, supply chain or related fields- 3+ years in program & project management- 3+ years building forecasting and/or planning models in excel or other more advanced tools- Background in mathematics, statistics, computer science, engineering, economics, operations research or related field- Working fluency in SQL- Familiarity with other scientific and scripting - languages such as Python or R and familiarity with technical systems to deploy production models- Experience translating key performance indicators and recommendations to senior leaders- Strong commitment to exceptional customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment ...

ADC Engineer II, ADC Messaging Team

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? This is an exciting opportunity to join Amazon's world class technical team! Come work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere.AWS ADC Messaging team is seeking engineers that enjoy diving deep to root cause technical issues, automating manual tasks, and constantly striving for greater service efficiency to improve customer experience. In this role, the candidate will support Simple Queue Service (SQS) and Simple Notification Service (SNS) messaging services and operations. The role requires working in a fast-paced environment with our multi-disciplined software development teams to deliver cutting-edge services to our customers. AWS SQS and SNS provide customers fully managed message queues for microservices, distributed systems, and serverless applications. Send, store, and receive messages between software components at any volume, without losing messages or requiring other service to be available. How do you know if you are a good fit for us? You are passionate about learning and advancing your career. You want to automate common and complex tasks in distributed fault-tolerant systems that operate at scale. You love to proactively dive deep into data to identify the root causes of issues impacting performance and availability. You find performance engineering and service scaling activities to be a joy. Finally, you insist upon giving customers what they want: high quality, highly usable, always-on services.A strong candidate will have experience working with Linux command line and bash or Python scripting, preferably in large scale, distributed environments; and be conversant with networking and distributed architecture topics. You will have enthusiasm for digging deep and a flare for sharp technical communication, prioritization, and organization.Together, we’ll deliver the next generation of industry-leading cloud features and help every business run on the cloud. We’ll design, develop, and deploy the most scalable and distributed platforms in the world. We’ll shape not just our own products, but the direction of the industry through our choices!This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.For more information, reach out to Josh Sacks at sacksjo@amazon.comKey job responsibilitiesThe ADC Messaging team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.A day in the lifeOn a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years Linux systems administration experience- 3+ years technical troubleshooting/support experience- 2+ years of networking experience (TCP/IP)- Current, active US Government Security Clearance of Top Secret or above ...

ADCE Associate, Region Reliability

The AWS Intelligence Initiative program is hiring cleared builders for a unique opportunity to work with some of the best and brightest engineers and technical leaders. Builders undergo an intensive 3-6 month training and development program to learn about operational culture, enhance their technical skills through a hands-on job path curriculum, to obtain a holistic view of our technology, dedicated mentorship, and support from our program’s alumni. We are seeking highly motivated builders who are focused on learning operational excellence and troubleshooting complex system operations, interested in building an understanding of Linux, networking and general knowledge of cloud services. Upon graduation from our program, builders grow into engineering roles as part of the AWS Region Reliability organization. Region Reliability is the cornerstone of continuous engineering improvement by driving efficiencies across AWS through innovation, automation, and operational excellence. This new organization was created to drive consistency in operational practices across AWS, reducing duplicative efforts and refining and accelerating operational excellence and best practices for AWS Amazon Dedicated Cloud Regions to provide a simpler experience for our customers and AWS Builders.In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You are learning to execute on well defined technical implementations following a Standard Operating Process and learning from more experienced builders around you. You will build a general understanding of operational risks and learn how to avoid taking unnecessary risks. After gaining technical experience you may begin to identify operational concerns and resolve or escalate concerns in a timely manner.This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You will become an AWS Services platform diagnosis, response, measurement, and automation expert. You will support and simplify the operational scalability that sustains the platform's insane growth. You will measure your success and it will be visible.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesThis position is perfect for you if you:- Would like to gain a deeper understanding of AWS service teams, capabilities, and functionality.- Regularly seek simple ways to approach complex issue or processes.You will have the opportunity to:- Explore the inner workings of AWS and how its services communicate.- Engage other AWS engineers world-wide to deploy, configure, and troubleshoot 150+ services.- Express your creative, innovative ideas to make our team even more awesome!- Provide invaluable support to the U.S. Intelligence Community.A day in the lifeAs an ADCE Associate, you will be learning how to play a crucial role in ensuring the smooth and efficient operation of our AWS infrastructure. Your primary responsibility will be to execute a defined set of operational tasks on a schedule, and learning how to identify any ineffective processes or technical implementations that may be hindering performance, availability, or maintainability. You will learn how to understand operational risks and avoid taking unnecessary risks. You will work with more senior engineers that identify operational concerns, and gain familiarity with how teams are responsible for resolving, mitigating, or escalating them in a timely manner. Supporting mission critical workloads involve being present in a Remote Managed Facility (RMF) 5 days a week to execute on your assigned tasks. Over time you will gain the ability to execute on narrow, well-defined workflow processes and become familiar with the application of available tooling. An ADCE Associate will learn to resolve most straightforward blockers by leveraging existing runbooks, and effectively communicate any issues that may arise to peers and leaders. On this team, you may also learn how to identify the root cause of issues and ways of how to provide feedback to workflow owners. You will grow into understanding strong operational and troubleshooting skills, as well as the ability to work independently on defined tasks and collaborate effectively with cross-functional teams.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Experience troubleshooting and debugging technical systems1+ year/s work experience requiring a security clearanceCurrent, active US Government Security Clearance of TS/SCI with PolygraphAn awareness and willingness to use Operational Excellence tools and techniquesComputer engineering aptitudeDemonstrated problem solving skills and analytical skillsExcellent communication skills and the ability to work well in a teamProven ability to learn new skills and ability to troubleshootExperience managing and driving operational improvement projects to successful completion, ideally with team membersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $65,600/year in our lowest geographic market up to $139,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.