Arizona

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.#everydaybetterKey job responsibilities● Review work forecasts and determine your productivity requirements to produce duringthe day to meet the overall building objectives.● Partner with other Area Managers to balance labor ensuring that you are operating a balancedand efficient shift while meeting all of your goals.● Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.● Support all quality programs to ensure we are delivering the highest quality for our customersand adhering to all Pharmacy regulations.● Proactively identify and lead process improvement initiatives and Lean tools● You and your team of pharmacy associates are responsible for getting PillPack customers theirorders. You are responsible for ensuring that you have properly trained people, and that theirneeds are addressed so they can focus on their jobs.● In addition, one of the most important aspects of your job is to lead operational improvementsand change with quality and speed.● High attention to detail including proven ability to manage multiple, competing prioritiessimultaneously● Ability to think strategically and execute methodically● Ability to work in a fast-paced environment where continuous innovation is desired● Demonstrated analytical and quantitative skills and ability to use hard data and metrics to backup assumptions.● Willingness to roll up their sleeves and do whatever is necessary; general manager / ownermentality● Ability to clearly communicate data insights to others● Perform other duties as assigned● A completed Bachelor’s Degree from an accredited university or 2+ years of demonstratedleadership experience at Amazon● Currently hold’s an active and unrestricted, or have the ability to obtain a pharmacy technicianlicense in domicile state● Authorized to work in the U.S. without sponsorship● Direct management experience for employees and their performance● Experience with performance metrics and process improvement (how, when, who)● Candidates must be flexible to work weekends and/or overnight shifts● Degree in Engineering, Operations, Supply Chain or related field is a plus● 3+ years management experience in a manufacturing, production or distribution environment● Management of a minimum of 15 employees (including payroll, performance management,work-flow assignment)● Interest in long-term career development through assignments in multiple FCs across thenation.● Pharmacy or healthcare operations experience in a regulated industry. Preference forunderstanding of Board of Pharmacy Regulations, FDA, or GMP regulations.● Familiarity with WMS systems● Strong oral and written communication skills● Ability to speak to performance metrics (how, when, who)● Strong commitment to employee development, as well as an exceptional level of dedication,motivation, & intelligence.● Prior experience or use of Lean/Six SigmaAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate on behalf of a diverse and demanding global customer base. We are seeking a highly skilled, versatile, and strong Senior Procurement Manager, Procurement Innovation to lean a complex set of projects and initiatives and drive progress on key strategies.With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.The ideal candidate is a creative, demonstrated leader with strong ability to challenge ambiguity, superior analytical abilities with extensive experience in process improvement and digitalization in procurement / Source to Pay. Ideal candidates have extensive experience with process analysis, mapping AS/IS processes and define TO/BE by leading project teams.At the core of the position is to bridge the gap to the best-in-class Taxonomy solutions in order to solve the needs of internal Global Procurement Operations customers. This opportunity requires the excellent technical, problem-solving, and communication skills. This position involves regular communication with senior management on progress, risks and change control. Ability to steer extended cross-discipline virtual teams as well as project management and executive presentation skills are essential to this role.Key job responsibilities• Lead of a) strategy and intake b) program management and adoption and c) serial-life support and continuous improvement• Identify key business challenges to be solved through digitalization and map with best-in-class• Influence the overall GPO Capability Model strategy and long-term roadmap• Lead high-complexity end-to-end procurement innovation and programs: from identifying the key business challenges, designing the right mechanism of change and delivering the desired strategic outputs and business objectives• Design an iterative process of development, adoption and inspection and identify areas of improvement for next iteration• Lead change management and adoption of the new process or SOP across the procurement function and business stakeholders• Regular communication with senior management on progress, risks and change control• Key metrics: customer experience, efficiency, adoption...- Bachelor's degree- Experience defining and executing program requirements- Experience being responsible/leading large and complex negotiations- Experience in supply chain- Process mapping experience (AS-Is and To-BE)- Risk and Gap identification- Master's degree- Experience defining program requirements and using data and metrics to determine improvementsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Site Procurement Operations Center (SPOC) is seeking a Sr. Program Manager to drive key initiatives across our global organization. This role will dive deep to uncover key opportunities to improve Key Performance Indicators across our business while improving cost efficiencies. You will work cross functionally across Global Procurement Operations (GPO) pillars including Category, Supplier Management, and Site Procurement while partnering with operations and suppliers to balance risk and efficiency in our global supply chain. This role will be required to invent and simplify and continually rethink how we forecast, plan, manage inventory and execute our supply chain processes. Key job responsibilities- Lead projects focused on driving KPIs within the GPO and SPOC organizations- Oversee the adoption and improvement of standard work- Implement measurement controls (metrics and reports) for supply initiatives - Work with cross-functional teams to solve complex problems - Work with technology teams and product managers to develop new tools and systems to support the growth and scalability of the business- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customersA day in the lifeThe Sr Program Mgr(Forecasting) will lead Global Forecasting/Demand Planning program for site procurement operations center. Responsibilities include forecast accuracy improvement, automation, supporting consumables transitions and on-package marketing ads. team. Working closely with category team, SPOC execution, Delphi Programs, GPT, CPEX and field procurement and operations teamsAbout the teamThe SPOC team is a global team responsible for ordering, forecasting, and demand planning for non-inventory goods and services. We prioritize our operations customers while developing strong relationships with suppliers, and key stakeholders across the Global Procurement Organization and other Amazon businesses. Our team centralizes non-inventory processes in order to drive standardization, cost reduction, and efficiencies, and operates on a 24/7 basis to provide consistent support to stakeholders. Please reach out to the hiring manager for additional details.- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.We are looking for a motivated and experienced full-stack software engineer with in-depth knowledge in web application design and development to join our Integration Center team. The Integration Center team supports a core data center function with a global presence supporting hardware deployments globally, along with providing support to many other Apple teams. ...

Amazon Web Services is seeking an extraordinary Data Engineer to join the AWS Data Platform team.Our teams take on some of the hardest scalability, performance, and distributed computing challenges the world. We process trillions of events per month using stream processing techniques (Kinesis), process billions of line items via map reduce (EMR) and handle artifacts through the latest in database technologies (DynamoDB and Aurora). We process big data and provide tools for customers to interactively understand their bills. We also provide the analytics that let customers handle billions of dollars of IT usage and spending. Because we sit at the nexus of all AWS services and interact directly with end-customers, we also work closely across all AWS teams to ensure that we offer a great customer experience. The AWS Data Platform team's vision is to help customers handle the full life cycle of data at all levels of granularity, simplify data collection, integration, and aggregation of AWS data assets, and provide services (compute, storage, security) to access datasets at scale. We collect and process billions of usage and billing transactions every single day into actionable information in the Data Lake and make it available to our internal service owners to analyze their business and service our external customers. We are truly leading the way to disrupt the data warehouse industry. We are accomplishing this vision by bringing to bear Big Data technologies like Elastic Map Reduce (EMR) and Spark in addition to data warehouse technologies like Redshift to build a data platform capable of scaling with the ever-increasing volume of data produced by AWS services. You will have the ability to craft and build AWS' data lake platform and supporting systems for years to come. You should have deep expertise in the design, creation, management, and business use of large datasets, across a variety of data platforms. You should have excellent business and interpersonal skills to be able to work with business owners to understand data requirements, and to build ETL to ingest the data into the data lake. You should be an authority at crafting, implementing, and operating stable, scalable, low cost solutions to flow data from production systems into the data lake. Above all you should be passionate about working with huge data sets and someone who loves to bring datasets together to answer business questions and drive growth.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc.We offer flexibility in working hours and encourage you to find your own balance between your work and personal life.- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience with Apache Spark / Elastic Map Reduce- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Delivery Central Operations (ADCO). Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.*This role requires travel up to 10% of the quarter.Key job responsibilitiesKey job responsibilities Own the program roadmap for improving business results Manage and oversee various cross-functional programs, ensuring successful delivery. Develop and refine program strategies, effectively leading and motivating teams. Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics. Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.Identify and mitigate risks, preventing them from escalating into major issues. Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives. Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Maintain and troubleshoot all conveyor systems in the building- Lead and audit preventative maintenance procedures.- Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.- Create and close out work orders with data including labor hours, equipment maintenance and parts used- Maintain a positive working relationships across all of the Amazon Operations facility- Develop training plans for service technicians- Develop work plans for emergency repair of critical assets- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation- 50% or more travel requirement pre-launch to complete various building launch and training tasks.Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Senior Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of experience conducting quality predictive and preventative maintenance procedures- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls- 4+ years of Blueprint & Electrical Schematic knowledge- 4+ years experience demonstrating Safety Standards- 3+ year experience in troubleshooting and diagnostics of MHE systems- Experience acting in a shift lead capacity that supports, trains, and mentors less experienced technicians- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience working with multiple stakeholders (Operations, Safety, etc.) to coordinate complex maintenance activities- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- Experience acting in a team lead capacity that supports, trains, and mentors less experienced technicians- 4+ year of knowledge with electrical and electronic principles- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ years of experience working with PLC based controls systems- 2+ years of experience with robotic operation and maintenance- Project Management experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

At Amazon, we’re working to be the most customer-centric company on Earth. Amazon’s North American Surface Transportation (NAST) Compliance Team is seeking a NAST Compliance Analyst to drive large scale projects, programs and technical initiatives within Amazon Middle Mile Transportation network.This is an exciting space that is in the heart of North American Surface Transportation Safety & Compliance within Middle Mile. The team is comprised of subject matter experts who leverage transportation compliance administration with efforts to continually raise the bar on transportation services at Amazon.Key job responsibilities• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations.• Build relationships with project stakeholders across key internal teams, stakeholder teams and external partners.• Establish mechanisms that ensure highest levels of Amazon policies related to Department of Transportation regulations across our Middle Mile transportation network.• Understand the deliverables of project stakeholders, critical path items, and effectively communicate status, potential risks, and delays.• Be comfortable dealing with ambiguity and enjoy working on different problems every day.• Develop, implement and govern Key Performance Indicators (KPI) reporting for the portfolio of programs, providing visibility to the milestones and performance for all projects to the given stakeholders.• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources.• Interact with 3rd party vendors to discuss performance metrics, service level agreements, contract negotiations, and daily workload volumes.• Look for opportunities to improve program quality and operational excellence.• Partner with other program managers to secure resources, scope efforts, and set project priorities and milestones.- Bachelor's degree or equivalent, including upcoming graduates.- 3+ years of relevant experience in a business analyst/data analyst/statistical analysis role.- Strong data analytical skills and expertise with Excel.- Excellent communication (verbal, written, and data presentation) and interpersonal skills to effectively communicate with both business and technical teams.- Ability to deal with ambiguity and competing objectives in a fast paced environment.- 3+ years of program or project management experience, leading teams.- Experience using data and metrics to determine and drive improvements.- Experience owning program strategy, end to end delivery, and communicating results to senior leadership.- Experience writing documents on topics such as process improvement proposals, business requirements, product roadmap and proof of concept.- Experience utilizing expertise and judgment to determine the right stakeholders to inform decisions, define goals and design a long-term strategy, leading with limited guidance.- Experience with FMCSA/DOT regulations.- Software development experience / Coding knowledge- Experience conducting advanced statistical analysis (skilled in using one or more of R/SPSS/SAS/Python and etc.).Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

At Amazon, we're working to be the most customer-centric company on earth. We are looking for a dynamic, organized self-starter to support product/technology development and deployments of stationary hydrogen power systems as a Technical Program Manager – Sustainability Power Tech. within our Global Engineering & Security Services team. Amazon is committed to building a sustainable business for our customers and the planet. In 2019, Amazon co-founded the Climate Pledge – a commitment to be net zero carbon across the businesses by 2040, a decade ahead of the Paris Agreement goal of 2050. The Sustainability Technologies has been identified as one of the strategic areas to meet this ambitious goal. Our focus is on ensuring we build a strategy for the sustainability technologies, deliver pilots and provide technology for the various verticals in Amazon to accelerate the adoption of clean power generation technologies. As a TPM, you will be managing multiple programs focused on developing the solutions for clean power systems and overseeing multiple deployments from start to commissioning across US. You will partner with various stakeholders across Amazon business units and drive clean power initiatives. This role is critical in rapidly scaling of clean power footprint within Amazon and helping to extend the influence to the global hydrogen industry. Up to 25% travel required.Key job responsibilitiesIn this role, the TPM - Sustainable Power Technology will:(a) Manage the evaluation of new technology vendors for on-site hydrogen production and power generation for Amazon buildings and any other use cases.(b) Manage multiple development programs focused on integrating sustainable power technologies into Amazon’s operations through the lifecycle of the program including business case development, vendor selection, technical requirements gathering, design, permitting, construction, commissioning and launch.(c) Develop and own the roadmap for increasing safety, enhancing efficiency, and improving life/durability of existing hydrogen infrastructure in the network.(d) Lead creation and maintaining project documentation, including technical specifications, drawings, and progress reports.(e) Collaborate with the various vendors, EPC companies, certification agencies and construction managers to deliver deployments at Amazon buildings.(f) Establish KPIs for evaluating performance of sustainable power technologies and report to stakeholders on a regular basis.The ideal candidate will possess a strong technical background in the development and commissioning of hydrogen infrastructure for stationary applications, with a proven track record in product development, engineering and delivering innovative energy projects. The candidate will have hands-on experience in deployment of large-scale hydrogen or natural gas power generation systems. The right candidate will have working knowledge of hydrogen storage systems and think strategically about the business, operations, and technical challenges. They will have the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. The candidate should have the ability to program manage several initiatives simultaneously.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- BS/MS required in Mechanical, Electrical, Chemical Engineering or relevant discipline- 3+ years of experience in leading hydrogen infrastructure development, design, and execution programs from start to completion utilizing a multidisciplinary team- Knowledge of relevant fire and safety codes, compliance, and regulations for stationary hydrogen systems- Experience in working with local Authorities Having Jurisdiction to gain approval on permitting applications to build and launch hydrogen systems- Experience in developing technical customer specifications and KPIs and ability to critically analyze data in terms of system performance and reliability- Experience collaborating with external stakeholders such as vendors, contractors and regulatory authorities to provide end-to-end oversight and drive program deliverables- Experience in creating financial analysis in the energy sector and managing budgets- Passionate about clean energy technologies and sustainability- 5+ years of experience working directly with stationary hydrogen systems- Experience in process safety and process equipment design- Ability to create structure in an ambiguous environment- Ability to rapidly gain knowledge of new technologies and identify potential use case opportunities in Amazon- Experience in troubleshooting and root cause analysis of complex engineering systems- Experience in working with startups in energy space- Ability to present updates and business review to executives and influencing decisionsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. The Infrastructure Operations organization is looking for Data Center Technicians to take AWS Data Center Operations to the next level. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7 and on a rotating shift scheduleAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completionAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional- High school or equivalent diploma- 2+ years of Computer Hardware, including troubleshooting and repair skills.- 1+ years of Linux Operating Systems experience.- 1+ years of Computer Networking experience.- 1+ years of experience with Storage Devices.- Good understanding of scripting languages.- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).- Experience managing work and priorities through a ticketing system- Good understanding of Linux or similar Operating Systems- Good understanding of network design, protocols and troubleshooting.- Experience with storage devices.- Experience in problem solving and addressing customer service related issues by working with the customer and other internal teams- A Bachelor’s Degree, or equivalent experience in an IT related field.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

The Brand Experience and Excellence organization creates, builds and leads innovation for brand owners in the Amazon store worldwide. The Customer Acquisition and Loyalty team in this organization focuses on helping Brands engage Customers on and off Amazon, develop a winning strategy for Brands to leverage social media to build stronger brands, and launch great products that resonate with Customers and achieve success.We are looking for a Senior Product Manager Tech to drive our strategy to connect Brands with influential creators and measure the success of these engagements. As a PMT in our entrepreneurial team, you will own the vision and roadmap for the features and functionality to enable your vision. You will collaborate with scientists, business analysts, UX and engineering teams across Amazon to deliver innovations that are durable in time. Leveraging your technical depth, you will guide the integration and evolution of tech systems, proposing simple solutions to complex problems.Key job responsibilitiesConducting market research and Seller interviews to collect data and anecdotes that will inform the roadmapWriting strategy docs and PRFAQs to pitch ideas and seek alignment on program investments,Performing deep dives on business metrics to identify problems or opportunitiesMaking sound prioritization decisions that are backed by dataDriving adoption, engagement and experimentation of productsDeveloping and managing mechanisms that ensure high quality at speed and scale- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Loss Prevention Site Lead (LPSL) is a key leadership position within the Amazon Security and Loss Prevention (S&LP) team. The LPSL leads the effort to efficiently and effectively provide security services and asset protection (people, product and data). The LPSL reports to the S&LP leader responsible for their area and supports our business operations across the end-to-end supply chain. This position may have direct reports. Key job responsibilities* Identify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards* Actively monitor and report outcome for systems and tools that generate data indicating site/region opportunities* Manage confidential investigations and prepare prompt reports of Theft, Fraud, and Workplace Violence/Critical Incidents* Utilize continuous improvement to drive process enhancement and increase efficiency. * Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance* Identify, promote and implement security best practices while effectively partnering with internal customers in evaluating current and future security needs, processes, and initiatives* Incident response planning, facilitating and management * Domestic regional travel up to 50% of the time and manage direct reports if applicable. Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays.A day in the lifeAs a Loss Prevention Site Lead, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in our processes and you identify and drive mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. Finally, you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our Security and Loss Prevention plan.About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance. * Bachelor’s Degree or 4+ years relevant professional or military experience* 2+ years of experience in the following: security service, loss prevention, asset protection, audit, investigations, law enforcement, risk management, data analytics, inventory control, quality assurance or related field or 2+ years of Amazon experience* 2+ years of experience making and influencing risk guided decisions by leveraging data and metrics * 2+ years of people management experience* 2+ years of intermediate application experience with MS Office Professional Suite, including Excel to manipulate and analyze data * Experience in implementing metric-based strategies utilizing continuous improvement concepts* Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors* Relevant operational experience with retail, warehouse, distribution center services, delivery service, or supply chain* Interviewing experience; Wicklander and Zulawski, LPQ, CPP, LPC, CFI or other relevant certifications* Workplace incident mitigation or de-escalation and Business Continuity planning experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple regions such as US, CA, MX, UK, India, and many countries within EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilitiesSupport to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)Quickly resolves any potential issues that may impact driver and customer delivery experience.Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.Shift work will be required, potentially to include nights, weekends and Public Holidays.Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. We are open 24 hours and day and 7 days a weekA day in the lifeThe Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting parties that included customers, community members, law enforcement, and delivery drivers. We specialize in last mile on the road incidents investigating driver's routes and assisting Amazon sites globally. - 3+ months of customer service experience/Operation Call/Command Center work environment- 1+ years of experience with MS Office Suite and programs to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.- Experience multitasking, including answering multiple phone lines, prioritize e-mail, instant message, and ticket related communication, and communicate clearly within a command center environment- Typing skills at 35 words per minute with high accuracy- Knowledge of working over internet and successfully navigating websites- Bachelor’s degree – Preferably in Criminal Justice, Political Science, Crisis Management or Business Administration- Exude patience and ownership with each customer- Experience in resolving conflicts and set appropriate expectations with customers- Experience providing crisis management triage- Exemplary performance record, particularly with regard to quality & productivity- Experience working in fast paced environments, and manage workload even during times of stress or escalated activity- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitude- Customer Focus - Experience in approaching problems logically and with good judgment to ensure the appropriate customer outcomeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Description As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve. ...

We are seeking an energetic Data Center Area Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Area Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Area Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. Responsibilities- Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers- Manage teams of 24x7 engineering technicians in all facets of their career- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion- Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs- Effectively and efficiently manage the operations budget and expenditures- Routinely operate as the afterhours on-call Data Center Area Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s) Physical Requirements:· Walk jobsites in uneven terrain.· Work at heights and from ladders.· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.· Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.· Carry objects weighing up to 49 pounds for short distances· Work shifts longer than eight hours in duration.· Respond to off hour emergency calls.· Maintain balance and perform construction tasks while on a ladder· Coordinate body movements when using tools or equipment· Reach and stretch to position equipment and fixtures while maintaining balance· Bend or twist the body into unusual positions while working· Perform physical tasks all day without becoming overly tired· Use hands to manipulate small wires and objects· Apply muscular force quickly to objects and equipment· Push or pull heavy objects into position· Work in a noisy environment· Work at depths, such as under raised floors - This position requires that the candidate selected be a U.S. citizen and must possess and maintain an active Top Secret security clearance.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Current, active US Government Security Clearance of Top Secret or above- Bachelor's degree or higher in a relevant engineering discipline, or relevant experience.- 5+ years of experience working in data centers with an emphasis on building and equipment operation- 3+ years of experience in a management position with 5 or more direct reportsPreferred Qualifications- An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units- Proven track record of people management and developing teams- Ability to solve problems at their root, stepping back to understand the broader context.- Has a strong aptitude for trouble shooting and problem solving- Ability to maintain SLAs through the implementation of proactive issue detection and reporting- Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries- Shows good judgment and instincts in decision making- Ability to prioritize in complex, fast-paced environment- Proactively and continually improve your level of knowledge about Amazon business and relevant technologies- Able to demonstrate their ability to take ownership of technical issues brought to them by their customer base. If they are unable to resolve certain issues by themselves, can demonstrate a willingness to actively engage other support teams to drive it to resolution.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Maintain and troubleshoot all conveyor systems in the building- Lead and audit preventative maintenance procedures.- Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.- Create and close out work orders with data including labor hours, equipment maintenance and parts used- Maintain a positive working relationships across all of the Amazon Operations facility- Develop training plans for service technicians- Develop work plans for emergency repair of critical assets- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Senior Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of experience conducting quality predictive and preventative maintenance procedures- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls- 4+ years of Blueprint & Electrical Schematic knowledge- 4+ years experience demonstrating Safety Standards- 3+ year experience in troubleshooting and diagnostics of MHE systems- Experience acting in a shift lead capacity that supports, trains, and mentors less experienced technicians- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience working with multiple stakeholders (Operations, Safety, etc.) to coordinate complex maintenance activities- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- Experience acting in a team lead capacity that supports, trains, and mentors less experienced technicians- 4+ year of knowledge with electrical and electronic principles- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ years of experience working with PLC based controls systems- 2+ years of experience with robotic operation and maintenance- Project Management experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners. The Special Projects & Investigations (SPI) team protects Amazon’s WW stores store by creating projects and programs focused on the detection of abuse at its earliest point and identifying the root causes, vulnerabilities or exploits to systematically address to prevent future abuse. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. The combination of our unique backgrounds and perspectives strengthens our ability to achieve Amazon's mission of being Earth's most customer-centric company.We catch bad actors and stop online fraud; It’s fun! It’s hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. We are looking for an experienced Program Manager to own a portfolio of global risk mitigation programs partnering with teams across the company to design, build, and maintain processes focused around risk mitigation and enforcement. You will set the vision, direction and execution of key deliverables in the risk management space, developing business cases and requirements, and prioritizing competing opportunities. You will work with a wide range of global cross-functional teams to build protections, and partner with technology and science teams to build scalable risk detection systems, understanding customer needs, defining clear project plans and executing to high expectations in a fast-paced and highly visible delivery area. The ideal candidate should be passionate about using and understanding data to discover bad actor trends and help us ensure that customers make great purchase decisions and our selling partners using Amazon are successful listing and selling their products. Your decisions and deliverables will help proactively mitigate risk and empower partner teams in making high confidence decisions that are fundamental to protecting Amazon customers, selling partners, and will help maintain the overall health of Amazon's WW stores.Key job responsibilitiesKey job responsibilities- Develop and lead end-to-end execution of fraud and abuse programs and initiatives worldwide, coordinating efforts across business, science, analytics, legal, operations, technology and industry experts. - Deep dive fraud and abuse trends, identify vulnerabilities, assess risk and implement measures to mitigate risk, close gaps and address abuse. - Set up mechanisms including reports, KPIs and docs to drive engagement, measure performance and impact, highlight successes, challenges and areas of opportunity. - Analyze large datasets and conduct investigations to ensure accuracy of actions and decisions.- Define strategy and drive goals across multiple stakeholders and orgs. Conduct thorough investigations, providing meaningful summaries, recommendation, updates and escalation to leadership when goals are at risk. - Influence teams, remove roadblocks, gain buy-in from tech and policy stakeholders to deliver in an ambiguous environment and ensure our recommendations are implemented. A day in the lifeThis role is focused on managing a portfolio of programs focused on the goal of proactively mitigating risk in Amazon’s WW stores. Each day is different as new behaviors and trends are constantly discovered. You will regularly partner with investigation and data experts to finetune anomaly detection mechanisms and intake requests from WW teams to quickly analyze and execute key functions to stop abuse. You will coordinate with internal partner teams understand their priorities, capabilities, and workflows to see how/if your program should interact with their tools and goals. You will be making decisions that drive the strategic vision of your program in alignment with broader organizational goals and working with partner teams across Amazon to collaborate around strategic initiatives. You are on the front lines of protecting Amazon customers and stopping abuse in our stores.About the teamOur team is comprised of experts in the risk domains like fraud, cybersecurity, data security, internal risk, threat intelligence, regulatory compliance, vendor risk, etc. with data analysis and/or technical skills. We complement specialized industry skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats and take ownership of hard to solve problem areas whenever possible. We speak 7 languages, write code in 3 (mostly self taught, on the job), and celebrate learning and taking risks. We encourage experimentation and curiosity while supporting each other to constantly learn and grow.Our work is to solve hard puzzles and identify what hasn’t already been discovered - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent and collaborating to implement program deliverables- Proven ability to deliver complex projects across multiple teams- Experience developing a program from the ground up – developing the vision, mission, KPIs and roadmap and then executing on the plan as it aligns to broader organizations goals and strategies- Proficiency in Microsoft Excel or other data analysis tooling/methodology- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience working in fast paced e-commerce organizations- Strong statistical analysis skills- Excellent written and verbal communication skills to communicate security and business risk to a broad range of technical and non-technical audiences.- Demonstrated analytical and quantitative skills using hard data and metrics to back up assumptions and develop business cases.- Analytical thinking with a natural tendency to use data in decision-making and prioritization- Experience implementing repeatable processes and automation or standardization- Strong critical thinker with the vision to work both tactically and strategically- Skilled in demonstrating maturity, high judgment, and the ability to influence- Exceptional ownership and bias for action: willing to move quickly and decisivelyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

This is a full-time role and we offer our team the flexibility of a hybrid work schedule. We value in-person collaboration and time spent face-to-face.Please note: Position is based in Tempe, AZ. Hybrid setting with 3 days in office required. (Remote exceptions not available)Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist within the Account Health Support (AHS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers.Position Description: Account Support SpecialistLocation: Tempe, AZLanguage Requirements: English and PortugueseShift Requirements: Sunday-SaturdayTraining: 8 week instructor-led onsite training with option for hybrid work schedule post on-boarding.AHS Specialists provide dedicated support to third-party Sellers. We eliminate frustration and consult with Sellers on best ways to address opportunities for their business on Amazon’s e-commerce platforms. The objective of this role is to deliver sustainable results that improve Sellers performance, while aligning to Amazon requirements. We use Standard Operation Procedure and judgment to provide guidance to Sellers on complex cases.The successful AHS Specialist will have a high degree of soft-skills, the ability to empathize with others and capable of succeeding in a fast-paced environment. AHS Specialist will also be analytical and customer service-oriented.The AHS Specialist will be required to engage in frequent written and verbal communication with Sellers, department management, risk analysts, other company associates, and third-parties to accomplish goals. The AHS Specialist will be required to contact Sellers by phone and email. Up to 70% of the day could be inbound and outbound phone contact. The successful AHS Specialist will be able to redirect difficult conversations as the Specialist engage with pre-suspension and post-suspension level Sellers who are in poor standing.Summary of Responsibilities Demonstrates effective, clear and professional written and oral communication. Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues. Maintains a positive and professional demeanor always portraying the company in a positive light while effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. Liaises with other departments as required to resolve Seller’s issues and questions.- 1+ years of customer service experience- Experience with Microsoft Office products and applications- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in payments or e-commerce- 6+ months of customer service experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon IT Services! We’re looking for people who strive to “Work Hard. Have Fun. Make History.” Amazon is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with Amazonians to provide and support the IT equipment and services that are used every day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support is the first point of contact for technical service requests for Amazon Corporate and its subsidiary employees worldwide.The successful IT Support Engineer will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Responsibilities include:• On-site troubleshooting of AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems.• Working with on-premise IT technicians, contractors and integrators through troubleshooting and repair procedures• Communicating with manufacturers and vendors to arrange repair or RMA of faulty equipment and managing local inventory• Working closely with partner teams including hardware deployment, Escalation and MeetEx to drive continuous improvement of the customer experience• Maintaining communication with customers and stakeholders, informing them of incident progress via thorough ticket documentation and the use of Standard Operating Procedures (SOPs)• Collaborating on technical documentation and SOPs, incorporating field learnings and customer feedback• Acquire and maintain current knowledge of relevant IT policies in order to provide technically accurate solutions to users.• Provide comprehensive technical support to Amazon Corporate employees• Provide end user, Windows/Mac/Linux OS deployment and support• Perform hardware procurement and asset management• Troubleshoot/support LAN and on-site servers via tickets, alerts and change management• Ticket queue management • Handle to completion requests and technical project work• Provide on call-support for Sev1 and Sev2 incidents• Handle escalations from Level 1 support• Travel in Canada may be required- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- High school or equivalent diploma- Experience supporting video conference and teleconference equipment- 2+ years of computer networking experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple regions such as US, CA, MX, UK, India, and many countries within EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilitiesSupport to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)Quickly resolves any potential issues that may impact driver and customer delivery experience.Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.Shift work will be required, potentially to include nights, weekends and Public Holidays.Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. We are open 24 hours and day and 7 days a weekA day in the lifeThe Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting parties that included customers, community members, law enforcement, and delivery drivers. We specialize in last mile on the road incidents investigating driver's routes and assisting Amazon sites globally. - Conversational level fluency in Japanese- 3+ months of customer service experience/Operation Call/Command Center work environment- 1+ years of experience with MS Office Suite and programs to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.- Experience multitasking, including answering multiple phone lines, prioritize e-mail, instant message, and ticket related communication, and communicate clearly within a command center environment- Typing skills at 35 words per minute with high accuracy- Knowledge of working over internet and successfully navigating websites- Bachelor’s degree – Preferably in Criminal Justice, Political Science, Crisis Management or Business Administration- Exude patience and ownership with each customer- Experience in resolving conflicts and set appropriate expectations with customers- Experience providing crisis management triage- Exemplary performance record, particularly with regard to quality & productivity- Experience working in fast paced environments, and manage workload even during times of stress or escalated activity- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitude- Customer Focus - Experience in approaching problems logically and with good judgment to ensure the appropriate customer outcomeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.