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Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.Are you excited about Machine Learning, chip acceleration, compilers, storage, systems or EC2? Are you passionate about delivering high quality services that affect hundreds of thousands of users? We are the dubbed the "secret sauce" behind AWS's success with development centers in the U.S. and Israel, and Amazon is at the forefront of innovation by combining cloud scale with the world’s most talented engineers.We hire for multiple disciplines Software and Hardware engineers including but not limited to: compiler engineer, machine learning engineer, runtime engineer, performance engineer and ML chip accelerator, ASIC, physical designs. Because of our teams’ breadth of talent, we’ve been able to improve AWS cloud infrastructure in networking and security with products such as AWS Nitro, Enhanced Network Adapter (ENA), and Elastic Fabric Adapter (EFA), in compute with AWS Graviton and F1 EC2 Instances, in machine learning with AWS Neuron, Inferentia and Trainium ML Accelerators, and in storage with scalable NVMe.If this sounds exciting to you - come build the future with us!Key job responsibilities• Innovating and delivering creative SW Designs to develop new services, solve operational problems, drive improvements in developer velocity, or positively impact operational safety• Writing requirements capturing documents, design documents, integration test plans, and deployment plans• Communicating status and progress of deliverables to schedule, and sharing learnings/ innovations with your team and stakeholdersBASIC QUALIFICATIONS- Currently enrolled in a Bachelor’s degree program or higher Computer Science, Computer Engineering, Electrical Engineering, in these fields are considered with a graduation conferral date between December 2025 and September 2026- Programming experience in internship or coursework with programming language such as Python and/or C or C++.- Candidates with strong interests and academic qualifications/research focus in two of the following: o Distributed systems o Machine Learning - Experience with XLA, TVM, MLIR, LLVM, deep learning models and algorithms o Container o Operating System - Linux system programming/services ...

The AWS Firmware team drives system innovation in the servers used by all of Amazon Web Services, including EC2, S3, CloudFront, etc. Our engineers solve the hardest problems that fuse software, hardware, and the cloud. We take big bets on new concepts, enabling AWS services to continue to revolutionize the industry. We are looking for an Embedded Software Development engineer to build and own the server related firmware. As an embedded software development engineer in this team, you will work with a team of world-class software developers who thrive on creating innovative, scalable solutions for real-world data center infrastructure problems. You will be part of development efforts to build, validate, and support firmware in diverse technology domains from embedded software to large-scale distributed software systems, using proprietary and open source technologies. Why it matters Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our software and hardware is used, creates a unique opportunity for component customizations that will directly benefit our customers. Why you will love it You will work with engineers across the company to build software for the next-generation platform. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesServer Baseboard Management Controller (BMC) Software.Linux driver development.Scripting language development.Data Center Operation Support.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

WiFi has become a critical component to every home worldwide. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers' deserve the best connectivity and smart home experience possible. To find out more about eero, please visit eero.com.Key job responsibilities- Establish best practices for AWS infrastructure and terraform management for other teams at the company to follow.- Operate eero’s Kubernetes infrastructure on EKS, and ensure we are following industry best practices- Own eero’s build and deploy tooling and infrastructure for teams across the company- Improve the logging and monitoring story for cloud services- Identify processes that require manual work and drive towards automated solutions- Drive operational excellence through readiness reviews and retrospectivesA day in the lifeAs a part of the team, you will build and maintain the shared infrastructure that powers many of these core services to ensure that eero’s cloud is always available and performant. You will empower other engineering teams at eero to build and deploy their services in a maintainable and secure manner. This job involves managing infrastructure as code with Terraform and CDK, along with writing scripts and tooling to automate manual tasks.About the teameero's ​Cloud Systems and Infrastructure team is responsible for the cloud infrastructure we operate in AWS, setting best practices for feature engineerning teams to follow and writing tools to make their jobs simpler. eero's cloud services power critical features that enable customers to view, manage, and troubleshoot their networks.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Amazon is a pioneering, dynamic, and energetic company that thrives on unique and peculiar ways. We take pride in our single-minded obsession over customer satisfaction and our ability to maintain a curious and vibrant culture no matter how large the company grows. We endeavor to build our legacy as Earth’s most customer-centric company and to continue to cultivate and nourish our innovative environment through our mission to hire the best. Amazon One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.This role within Amazon One Medical’s Accounting team will partner across finance, sales, customer success, tech, legal and business partners to lead management of various aspects of revenue recognition, accounting month-end close, controllership initiatives, and new projects. If you are a financial accounting professional who consistently exceeds expectations, who dares to make bold decisions, and whose ears perk up at the prospect of a challenge, then Amazon is the place where your career can flourish.The ideal candidate will have experience operating in a complex, high-growth stage, multi-disciplinary organization. The candidate will possess an ability to influence members of cross-functional teams to design, develop and deliver operationalization of complex accounting projects. The candidate will also have technical accounting experience and the ability to clearly present key accounting concepts to leadership. This person will have operated successfully in a fast-paced, and results-oriented environment. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope business requirements and prioritize.Key job responsibilities- Research and analyze technical revenue accounting guidance and writing technical accounting position papers.- End-to-end revenue process ownership to support accounting and business partners.- Understand internal control design concepts sufficient to assess the effectiveness of controls in their area and to design new processes and controls for emerging and growing business activities.- Execute judgments to keep projects moving and ensure the right decisions are reached to close the books each month.- Escalating risks and issues as necessary to leadership.- Strong sense of ownership.- Ability to identify process improvement and automation opportunities to drive positive change across the organization.- Lead delivery of accounting tasks and projects.BASIC QUALIFICATIONS- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

As part of the Seller External Relations Strategy & Creative team, we use our creative and storytelling expertise, as well as knowledge gained from direct engagement with sellers and our audience, to tell the right stories in the most impactful ways. We leverage the voice of the seller to generate compelling storytelling and narratives at scale for influential-targeted paid, earned, and owned channels. We build from a combination of: 1) intentional seller story selection; 2) rich visual media; 3) data driven narratives; and 4) other creative visual content. We tell our Small Business and seller stories across an omni-channel landscape to achieve our goals. The Editorial team is looking for a seasoned journalist with a keen eye for storytelling and the ability to handle multiple, high impact assignments across various formats on deadline. You will be responsible for delivering relevant, accurate and engaging content to our audience, often with a data driven viewpoint. As a Business Content Journalist, you will play a pivotal role in driving our messaging strategy across a range of content formats. You will collaborate closely with cross-functional teams including Creative, Product, Legal, Public Relations, Public Policy and consumer business teams to create impactful and persuasive copy that captures the attention of our audience and resonates with them. Your creativity, attention to detail, and ability to work autonomously on editorial deadlines allow you to deliver results while also thinking ahead and pitching the next big story idea. There may be potential for this role to be remote. Key job responsibilitiesResearch and investigate news stories to gather relevant information from reliable sources.Conduct interviews with key individuals to gather first-hand information.Write well-crafted, concise, and compelling articles, features, and reports.Stay up to date with current Amazon events, news trends, and emerging topics to pitch and develop story ideas.Verify facts, cross-check information, and ensure accuracy in reporting.Adhere to journalistic principles, ethics, and editorial guidelines in all aspects of newsreporting.About the teamThe Seller External Relations (SER) team ensures that Amazon is viewed globally by external audiences as a valuable, accessible, partner who respects and celebrates the success of its sellers. We create content and tools that demonstrate and celebrate the positive experiences of sellers on Amazon to other sellers, the general public, and influentials (e.g., media and policymakers)BASIC QUALIFICATIONSBachelor's degree in Journalism, Communications, English or a related field. 8+ years of experience as a journalist and a proven track record of reporting across different beats/topics. News judgment and the ability to identify a compelling story. Proficiency in adhering to journalistic ethics and AP guidelines. Ability to work under pressure, meet deadlines and handle multiple assignments simultaneously.Attention to detail and accuracy in reporting. Demonstrated portfolio of writing compelling and impactful articles across various channels and formats. ...

Amazon's Search Science and AI team creates ML algorithms that connect customers around the world with products that delight them. We harness cutting-edge ML at Amazon's scale to make the customer experience easier and smoother. Our impact is large. For example, if your innovations save even 1 minute per customer per year, then for every 100 million customers, you save approximately 190 years of human effort.Key job responsibilitiesYou will build search ranking systems that work for thousands of product types, billions of queries, and hundreds of millions of customers spread around the world. As an Applied Scientist you will find the next set of big improvements to ranking, leverage large datasets to understand the complexities of customer behavior, and get your hands dirty by building ML models that work at Amazon scale. In addition to typical topics in ranking, we are particularly interested in exploration techniques and reinforcement learning.A day in the lifeOur primary focus is improving search ranking systems. On a day-to-day this means building ML models, analyzing data from your recent A/B tests, and guiding teams on best practices. You will also find yourself in meetings with business and tech leaders at Amazon communicating your next big initiative.About the teamWe are a team consisting of ML scientists and software engineers. Our interests and activities span machine learning for better ranking, statistics for better decision making, and infrastructure to make it all happen at scale and efficiently.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon Lab126 is an inventive research and development company that designs and engineer’s high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo.Work hard. Have fun. Make history.We are looking for an Embedded Software Development Engineer to help design, develop, and integrate our next generation devices. In this role you will work with customers, system architects, program managers and hardware engineers to implement, troubleshoot, fix kernel drivers, BSP for our next generation devices.You will be responsible for the development of real-time embedded firmware and embedded Linux software that implements security controls for the platform.Key job responsibilities- Design, build, and maintain efficient, reusable, and reliable C code- Debug and troubleshoot issues in the Kernel drivers, BSP and integration with OS frameworks. - Identify bottlenecks and bugs, and devise solutions to problems found in the product integration and field- Develop and implement a wide range of low-level embedded software (including kernel device drivers, network stack development, porting existing software to new embedded platforms, and other low-level programming activities), hardware development, as well as the development of application software - Develop and customize BSP, graphics, and port - Develop, port, and test software and firmware layers inside the Linux Kernel and frameworks- Help maintain code quality, organization, and automatization- Develop and maintain technical documentation- Provide technical guidance and mentorship to other team members. - Participate in code and design reviewsAbout the teamAmazon Lab126 is an inventive research and development company that designs and engineer’s high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Embedded C/Linux development experience ...

Blink (part of Amazon Devices) is looking for a data-driven, customer-obsessed marketing manager to drive scaled email marketing campaigns globally. In this role, you will be responsible for defining and executing the vision for email marketing strategies and campaigns. This role will have end-to-end ownership of subscription campaigns, including automated flows and promotional emails from strategy to execution with a strong foundation in e-commerce best practices.This is a critical role on our marketing team as we look to scale acquisition, engagement, and retention efforts for Blink. This role will manage acquisition email campaigns across Sonar and Braze including prospecting, TPR, Marquee, and re-targeting campaigns. They will manage device launch campaigns, prospecting, and campaign management. They will aim to become an Amazon Email Bar Raiser acting as the SME for all awareness, acquisition, and conversion email programs working with Developers, Creative, Product, and Business Development.Key job responsibilitiesOwn email marketing campaigns from beginning to end from gathering of requirements, design and development, to testing, launch, and reportingGenerate on-brand, best-in-class content, tailored to appropriate customersLeverage Braze, Sonar, and other email tools to increase performanceBuild email programs and execute campaigns that drive awareness, engagement, and revenueWork with stakeholders to build campaigns that inform customers of launches, promotions, news, and eventsCreate and test campaigns and templates that align content to customer preferencesAnalyze, report on, and optimize against key metrics including CTR, open rates, revenue lift, and engagementRecommend and implement iterative A/B testing to continually improve performance through optimized messaging and targetingDevelop and lead an annual email marketing plan to align on key growth areas, maintain a project schedule, and make it visible to leadershipGain subject matter expertise in customer pain points and deliver proactive solutionsResearch and develop an iterative testing strategy to gain insights and continuously improve the customer experienceWork with marketing, content, design, product, support, engineering, and leadership to align channel initiatives with business goalsAnalyze cohorts and segment effectively to drive growthTrack email best practices, industry trends, and make proactive recommendationsA day in the lifeThis role's primary focus will be to build and execute email marketing strategies and campaigns to enhance the customer experience and drive growth for our business. The ideal candidate has experience leveraging data to gain insights and solve problems, an eye for design, experience with content strategy, and technical email development skills.You will bring your proven creative, analytical, and strategic capabilities to imagine, develop, plan, implement, and optimize compelling campaigns that deliver results.You think strategically and execute flawlessly. You understand data workflows, customer segmentation, automation and personalization, ecomm and consumer marketing, and testing best practices.You earn trust with key stakeholders across multiple teams and are excited to test and learn in a data-driven environment. You work autonomously yet enjoy collaboration, handle multiple large-scale initiatives, and deliver results that raise the bar.BASIC QUALIFICATIONS- 5+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- 5+ years experience developing email and in-app marketing campaigns (including automated flows) from concept to completion; including testing, sending, and reporting ...

Amazon seeks an experienced Data Engineer to join the NPD (Network product devleopment) interconnects metrics team. Our mission is to provide the data, metrics, alarming, and monitoring needed to improve the health of the network and increase availability to our customers as part of a A Continuous Improvement Model for Interconnects within AWS Data Centers. As a member of The Amazon Network Infrastructure team, you’ll have a unique opportunity to shape the development of one of the world’s largest and most complex optical networks. With Amazon Web Services our goal is to become “The Infrastructure Platform” to the world. Our customers demand the highest quality and reliability for their services.As a Data Engineer, you will design, implement and support scalable data infrastructure solutions to integrate with multi heterogeneous data sources, aggregate and retrieve data in a fast and safe mode, curate data that can be used in reporting, analysis, machine learning models and ad-hoc data requests. You will be exposed to cutting edge AWS big data technologies. You should have excellent business and communication skills to be able to work with business owners and Tech leaders to gather infrastructure requirements, design data infrastructure, build up data pipelines and datasets to meet business needs. You stay abreast of emerging technologies, investigating and implementing where appropriate.Key job responsibilities- Develop and collect metrics to track and monitor the performance of the Amazon network- Design, implement, and support data warehouse/ data lake infrastructure using AWS bigdata stack, Python, Redshift, QuickSight, Glue/lake formation, EMR/Spark, Athena etc.- Creation and support of real-time data pipelines built on AWS technologies including EMR, Glue, Redshift/Spectrum and Athena.- Use business intelligence and visualization software (e.g., QuickSight) to develop dashboards those are used by senior leadership.- Collaborate with other Engineering teams, Product/Finance Managers/Analysts to implement advanced analytics algorithms that exploit our rich datasets for financial model development, statistical analysis, prediction, etc.- Explore new datasets and establish mechanisms to provide access to them for the entire organization- Empower technical and non-technical, internal customers to drive their own analytics and reporting (self-serve reporting) and support ad-hoc reporting when needed.- Work with network operations team in identifying operational issues to improve overall quality of the fleet. - Manage numerous requests concurrently and strategically, prioritizing when necessary- Mentor other engineers, influence positively team culture, and help grow the teamA day in the lifeOn an everyday basis as part of our team, you have the unique opportunity to understand the growing AWS network and our internal customers’ requirement on interconnect solutions. You'll work backwards to devise hardware solutions by influencing the broad industry and/or to develop software tools with sister teams to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence. Operating at the scale we do, there is no blueprint for how to do what we do, which encourages our engineers to identify and develop simple solutions to complex problems. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. We work closely with our internal partners that design, build and operate the network to ensure that our solutions meet their needs and exceed their expectations.About the teamWithin AWS Networking the NPD (Network Product Development) organization is responsible for, designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery we actively manage the fleet or routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience.Working at AWS in the Core Networking Team - Meet Matt, Director, Core Networking -- LinkMeet Kensie, Network Development Engineer -- Link About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Physics, Mechanical/Computer Engineering, or equivalent- 4+ years of hands-on experience with onboarding to and collecting data- 3+ years of experience with developing metrics from data- 2+ years of experience creating software to ingest, and load data through pipelines- 2+ years of experience validating and cleaning data- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.We are looking for a driven, analytical and results-oriented Marketing Manager to help scale acquisition initiatives across Amazon Music tiers, aiming to think big, invent and simplify, and deliver on project roadmaps. This position will manage multi-channel acquisition marketing campaigns, analyze campaign results for optimization, and build playbooks to scale proven campaign structures.Key job responsibilities* Paid media campaign management: manage paid media planning process for Audience Development campaigns; oversee campaign briefs, channel instrumentation, and reporting.* External agency management: manage external media agency on campaign execution. Be the primary media agency contact to manage end-to-end campaigns, budget, billing, and more.* Creative trafficking: manage the creative trafficking process; ensure correct assets are produced and handed off to execution teams.* Tracking and measurement: Instrument appropriate tracking for all campaigns; create and implement links/ref-tags for all campaigns. * Standardize campaign tracking and reporting; work directly with data science teams to ensure campaigns are appropriately mapped for attribution* Reporting: create post-mortem process and reports at both campaign, program, and quarterly-level. Aggregate, clean, and model campaign data from various data sources; synthesize campaign learnings from large datasets. Create operating procedure to ensure post-mortems occur on time.* Experimentation: Own the Audience Development experimentation roadmap; package experiment results and disseminate learnings and best practices to stakeholders.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams- 3+ years experience with cross-channel media planning and strategy- Experience leading and collaborating with project-based teams at both campaign and program level- Foundational understanding of paid media attribution models (e.g., Last Touch, MTA, MMM)- 2+ years experience of digital ad operations experience, digital media buying experience, audience insights tools (e.g., ComScore, Semasio, Annalect, MediaOcean, etc.)- Foundational understanding of audience ad tech solutions (e.g., LiveRamp, Neustar, Dstillery, etc.)- Intermediate to advanced data modeling/analysis skills (e.g., advanced excel, data visualization platforms)- Experience with mobile app marketing and mobile app install paid media campaigns ...

We are looking for a Finance Manager to play a critical role in Prime Video, as a finance partner for the Prime Video and Amazon Studios Marketing team. This is a high-visibility role, with the potential to have a large impact on business strategy and tactics, and a clear path for career growth. The role will support multiple senior marketing business leaders, with broad scope and autonomy. This position requires the ability to work cross-functionally and develop new solutions as the business continues to grow. It will require close business partnership on strategy, operations and budgeting. The right individual will have exceptional finance skills, strong understanding of Finance & Accounting principles, solid analytical skills, firm business judgment capable of driving an organization to the right results, and an ability to influence and earn trust will senior leaders.This is a perfect fit for someone who knows how to work fast and smart. Who is comfortable with the ambiguity and complexity of creative teams. Who is excited about streaming entertainment and a finance role that works closely with business partner teams. You know how to avoid sticky predicaments, and you are good about avoiding the mess, sooner rather than later. You know how to find details that make all the difference, and which ones don’t add value. You know the difference between spending time wisely and wasting time.Key job responsibilities• Work directly with Studios Marketing leadership to deliver cost-effective marketing campaigns that resonate with customers•Drive cost-out initiatives as well as facilitate execution of big, innovative ideas•Own ongoing strategic planning and budget forecasting (rolling, quarterly, annual)• Supporting the design, implementation and maintenance of systems that lead to increased controllership around marketing spendAbout the teamWe are a finance team, but we work very closely with our business partners, and have a seat at the table to weigh in on things both strategic and tactical. We provide controllership, analysis and thought leadership, working across all functional marketing areas.BASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics or business, or Bachelor's degree- 5+ years of tax, finance or a related analytical field experience- 4+ years of building financial and operational reports/data sets that inform business decision-making experience ...

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create? Work hard. Have fun. Make history. The Role: You will complete high volumes of tasks with minimal guidance or supervision while maintaining awareness of deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. A successful candidate will want to take on varied and exciting new projects and also learn new skills. You will need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups. Key job responsibilities A day in the lifeAs an Executive Assistant, you will work in a team environment, build effective working relationships inside and outside of the group, while keeping abreast of general business objectives, policies, standards, services, facilities, procedures and related information in order to maintain a comprehensive awareness of the organization. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly and handle multiple tasks at once. About the teamAn important key to our success is building and maintaining healthy relationships across the various organizations, some of which are peer organizations, some who are internal customers, and some who we rely upon for foundational building blocks and technologies we integrate into our products. A big part of your job will be to understand the complex organizational structure and strengthening our relationships and collaboration with adjacent teams. So, as you begin to meet people and establish your network, it's important to foster strong relationships of trust and cooperation, and to build up a good "map" of how the various teams and leaders fit together.BASIC QUALIFICATIONS- 3+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Note on Location: We are open to this role being located in Santa Monica, California or Seattle, Washington.Amazon’s global cross channel, cross category marketing team (XCM), is looking for a Creative Director/Art Director to guide the development of Amazon’s brand look and feel, and create fully integrated ideas across channels. The ideal candidate has a passion for doing world class work, and is a talented and passionate art director that thrives in a fast-paced, creative environment, with a taste for the peculiar. At Amazon, there is a lot of growth opportunity, and this role includes opportunities to produce global work across regions. XCM Creative Directors are hands on; a combination of creative doer, conceptual powerhouse and team leader. We’re looking for someone with strong strategic knowledge, who can make intentional choices, and is excited to tackle new creative challenges every day.BASIC QUALIFICATIONS- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience- Bachelor's degree- Experience across channels (broadcast and online video, digital, social, etc.) ...

About OTSOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The RoleAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).Key job responsibilitiesResponsibilities include, but are not limited to:- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.- Ensuring infrastructure networking and computing systems remain available during production hours.- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.- Managing local technical projects.- Maintaining or creating policies, procedures, and processes.- Identifying root-causes of operational issues and process inefficiencies.- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.- Supporting customers from multiple buildings in the area, as well as remote customers.- Traveling within your local or regional area to support our customers.BASIC QUALIFICATIONS- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- High school or equivalent diploma ...

Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime, to the use of advanced technology for package delivery; Amazon consistently drives change from the front of the pack. As an Amazon Logistics [AMZL] Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks. Key competencies of this position include insisting on the highest standards ensuring that contracted resources meet schedule, budgetary, safety and driving quality targets; analyzing and deep diving systems performance, inventing and simplifying solutions that allow for improved processes and results; and providing technical expertise to internal customers and stakeholders.Key job responsibilities• Work independently with internal and external teams to successfully manage the lifecycle of the challenging projects, and act as owner in delivering on projects objectives and targets. Projects may span organizations or geographies in support of business objectives. • Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes . • Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues.• Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/systems installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies. • Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meetings discussions, decisions and future steps ensuring alignment on expectations with internal partner teams and outside vendors.• Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the projects to leadership/management team. • Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities, to internal customers and partner teams. • Efficiently manage change order controls, purchase orders, and invoice validation/approvals. • Excel at building strong working relationships with internal and external stakeholders across multiple projects• Identify and lead process improvement initiatives that improve the Engineering and cross-teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time. • Travel up to 80% domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.A day in the lifeYou are managing quality of implementation through multiple projects that can vary in scope, complexity and duration. Daily tasks may comprise of site coordination with operations teams and contractors on project execution activities or changes; deep diving project progress, schedule and resources, while identifying barriers, creating solutions and driving resolutions. You may be facilitating the planning and/or implementation meetings with projects’ stakeholders, ensuring alignment in objectives, expectations, and the next steps; you would capture and publish detailed notes after each meeting to drive ownership and follow-through on the actions and decisions. Reviewing/approving audit mechanisms and documentation is one of the essential tasks, and you may be tracking the programmatic week on week installation opportunities with the internal automation teams. You may be brainstorming and developing workaround solutions while mitigating the project delays or design issues. As a part of the acceptance testing you may be performing systems installation quality, safety, throughput and performance qualifications, frequently communicating the progress to internal and external stakeholders. In addition, you may be supporting/training other engineering team members, utilizing the knowledge of Amazon’s safety, mechanical, electrical and controls installation standard and guidelines. About the teamAt Amazon, we are all Owners and leverage unique opportunities presented to us by owning everythingfrom firm engineering to project execution and final hand-off to our customers. We are a diverse,upbeat, creative team of engineers and managers working on a daily basis to ensure that our internalcustomers have capabilities to deliver on the Customer Promise.We not only build, but we are also consistently improving our capabilities at Amazon. Continuousimprovement is the ongoing enhancement of our systems designs, through incremental andbreakthrough developments. We are continually raising the quality bar, and are never satisfied.We seek to improve through captured lessons learned, that are incorporated back into our mechanismsas a way to perpetually improve upon the next design and processes iterations. We continually learn, grow and develop throughout the organization and our Subject Matter Expertise isleveraged globally.We are the Team! We collaborate, support, help and leverage each other in delivering on the businessobjectives. BASIC QUALIFICATIONS- Bachelor’s Degree in Industrial Engineering, Electrical Engineering, Mechanical Engineering, or other STEM field.- 4+ years of experience as a project engineer, process engineer, project manager, manufacturing engineer, or related occupation.- Experience with leading projects, programs or initiatives with continually increasing scope and impact.- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems.- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.). ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

The Customer Engagement Technology team leads AI/LLM-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are designed to adapt to changing company policies and invoke correct APIs to automate solutions to customer problems. Additionally, we enhance associate productivity through response/action recommendation, summarization to capture conversation context succinctly, retrieving precise information from documents to provide useful information to the agent, and machine translation to facilitate smoother conversations when the customer and agent speak different languages.Key focus areas include:1. Task-Oriented Dialog Systems: Building reliable, scalable, and adaptive LLM-based agents for understanding intents, determining eligibilities, making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies.2. Lifelong Learning: Researching continuous learning approaches for injecting new domain knowledge while retaining the model's foundational abilities and prevent catastrophic forgetting.3. Agentic Systems: Developing a modular agentic framework to handle multi domain conversations through appropriate system abstractions.4. Complex Multi-turn Instruction Following: Identifying approaches to guarantee compliance with instructions that specify standard operating procedures for handling multi-turn complex scenarios.5. Inference-Time Adaptability: Researching inference-time scaling methods and improving in-context learning abilities of custom models to enable real-time adaptability to new features, actions, or bug fixes without solely relying on retraining.6. Context Adherence: Exploring methods to ground responses in specific customer attributes, account information, and behavioral data to prevent hallucinations and ensure high-fidelity responses.7. Policy Grounding: Investigating techniques to align bot behavior with evolving company policies by grounding on complex, unstructured policy documents, ensuring consistent and compliant actions.1. End to End Dialog Policy Optimization: Researching alignment approaches to optimize successful dialog completions.2. Scalable Evaluations: Developing automated approaches to evaluate quality of experience, and correctness of agentic resolutionsKey job responsibilities1. Research and development of LLM-based chatbots and conversational AI systems for customer service applications.2. Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation.3. Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.7. Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Master's degree- 2+ years of building machine learning models or developing algorithms for business application experience ...

The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Kindle, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history. The Role We are looking for a talented and passionate Embedded Software Engineer to be part of an exciting team. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you know. In this role, you will be responsible for system architecture and development of new features for embedded systems across multiple product and technology spaces (Alexa devices, IoT devices, etc.). You will join a team whose mission is to ensure that state-of-the-art technologies that serve the customer can be supported via flexible software architectures, OS and Hardware Platform abstraction, testability, and scalability across multiple device types. You will dive into an ambiguous problem spaces and meticulously distill out design choices, trade-offs, and priorities. You will Investigate, prototype and deliver new and innovative system solutions, participate in design reviews, API development, and documentationYou love to share best practices, influence and align teams, and be a technical ambassador for software reuse across the wider Amazon organization.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...