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Would you like to own driving revenue and customer engagements for a leader in the Cloud Computing business? Would you like to be part of a rapidly growing team focused on increasing adoption of Amazon Web Services (AWS) by engaging with financial services organizations?Not-for-profit financial services organizations, like credit unions, pension funds and mutual insurance organizations, are rapidly adopting AWS as part of their mission-impacting business strategies. They are leveraging AWS to modernize member experiences, deliver AI solutions, and migrate legacy infrastructure.Do you have the sales experience, financial services background and customer relationships to help further establish AWS as a leading cloud platform provider to this important customer base?As an Account Executive with AWS, you will have the exciting opportunity to help shape and deliver on a strategy that focuses on customer success, building mind share and driving broad use of Amazon’s utility computing services with Tier 2 & Tier 3 financial services organizations.The ideal candidate will have sales and/or consulting experience within this market, a strong understanding of segment-specific challenges, strong relationships within the customer base, and the consulting and SaaS partner community that serves this market.The Account Executive will be a strong analytical thinker who thrives in fast-paced dynamic environments, has a strong technical interest, and a passion for financial services. They should be a self-starter who is prepared to develop and execute an account coverage plan with aggressive revenue targets. A background that includes strategic engagement at the CxO level and with IT leadership and architects, will be critical to success.Key job responsibilitiesDrive revenue and market share in a defined territory and within the credit union or financial services industryMeet or exceed quarterly revenue targets.Develop and execute against a comprehensive account/territory plan.Create & articulate compelling value propositions around AWS services specific to the CxO level.Accelerate customer adoption.Maintain a robust sales pipeline.Work with partners to extend reach & drive adoption.Manage contract negotiations.Develop long-term strategic relationships with key accounts.Ensure customer satisfaction.Expect moderate travel.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 10+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 7+ years of experience in the financial services industry (banking/credit unions, payments, capital markets or insurance) ...

Amazon is seeking a Manager, Content Management to join the growing Strategic Storytelling Unit within the Sellers External Relations (SER) team. The Manager, Content Management will lead the implementation of a new organization wide (DAM) Digital Asset Management System helping drive efficiencies, and lead the management, curation, metadata, sharing, organization and surfacing of creative assets, including but not limited to videos, photos, design, and motion graphics. This leader will establish product best practices and most importantly will lead change initiatives and implement solutions that benefit cross-team collaboration and functionality, both internally and externally. They will develop clear processes and communicate with teams effectively for adoption of use while adjusting for improvements and embracing cutting-edge tools and technology (such as AI) to make content management operations workflows more streamlined and time and cost efficient. In addition to working with colleagues within SER, the role will require building relationships across the Selling Partner Empowerment, Communities and Trust (SPECT) organization, with cross functional stakeholders as well as with the external agencies and partners that support key marketing objectives. They will partner to create and implement a new digital asset management best practices playbook to develop standards for the team and the organization.Key job responsibilities•Own digital asset management (DAM) workflow and management, across the enterprise to advise on content management best practices, processes, technologies and ensuring compliance of media use and efficiencies of scale•Lead and support a team of Content Managers. Mentor, empower and foster critical thinking, and innovation•Leverage new tools and technologies to make asset management operations more efficient. Introduce new tools and technologies to stay current with industry trends•Communicate and teach best practices across the organization for end-user support across the teams•Develop data ROI including own metrics/dashboards of incoming and outgoing assets and reporting•understanding coding languages including PythonAbout the teamThe Seller External Relations (SER) team ensures that Amazon is viewed globally by external audiences as a valuable, accessible, partner who respects and celebrates the success of its sellers. We create content and tools that demonstrate and celebrate the positive experiences of sellers on Amazon to other sellers, the general public, and influentials (e.g., media and policymakers) with the goal of improving their perception of the experience and benefits of selling in our store.BASIC QUALIFICATIONS- Bachelor’s degree in Marketing, Library Sciences, or related field- 7+ years’ working within media management and leading processes- Experience organizing and managing large sets of assets across an ecosystem of tools linked to a DAM (Digital Asset Management) (Cantemo), and fulfilling asset requests in a fast-paced, deadline- driven creative environment.- Experience working with Cloud storage, remote Editing environments and various types of CMS’- 5+ years’ experience on a creative team in an ad agency or corporate marketing department ...

Want to help develop the next generation of intelligent assistant products? Join us! We are looking for a talented Applied Science Manager to help us.Key job responsibilitiesYou will lead a team of scientists to improve our RAG applications. You will be responsible for: (i) developing novel retrieval and ranking models and partnering closely with engineering to improve model performance; (ii) improve content and query understanding models to deliver improved signal to retrieval and ranking models; (iii) partner closely with content acquisition and LLM client teams to ensure our dependencies are met and we’re delivering value to the end customers, enhancing information grounding for LLMs; (iv) develop a science roadmap, including publication opportunities and how we can accelerate delivery of customer impact; (v) coach and develop the team, hire, and hold the bar on scientific rigor throughout the team.A day in the lifeA mix of (i) technical deep dives: working with the team to develop the right models, setup good experiments, debug models, etc. (ii) coaching and development: providing feedback, setting up mechanisms to ensure the team’s success, and (iii) working with customers and dependency teams to ensure delivery.BASIC QUALIFICATIONS- 2+ years of scientists or machine learning engineers management experience ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleAs a data engineer in the Monetization organization you will work on making Twitch’s massive data sets robust and consumable by people around the company. You’ll work with a team of other data engineers to build and maintain data pipelines that allow our stakeholders to understand our business.We’re a distributed team with members all over the country. You can work from Twitch’s headquarters in San Francisco, CA; or from one of our hub locations in Seattle, WA; Irvine, CA; or New York City, NY.You Will- Work closely with data scientists and engineers to create robust data architectures and pipelines.- Simplify and enhance the accessibility, clarity, and usability of large and complex datasets through the development of data cubes and data sharing solutions- Develop and manage scalable, automated, and fault-tolerant data solutions using technologies such as Spark, EMR, Python, Redshift, Glue, and S3.Perks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- 1+ year of experience working in a data engineering, data science, or software engineering capacity- Deep expertise in writing and maintaining robust data pipelines in SQL- Ability to turn data requirements from stakeholders into actionable plans- Extensive experience with cloud computing tools, like AWS, Azure, or Google Cloud- Knowledge of data quality best practices ...

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to the most top podcasts ad-free, concert livestreams to the largest catalog of audiobooks, Amazon Music is innovating at some of the most exciting intersections of music, content and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.We're seeking an experienced, collaborative, and enthusiastic individual to serve as the Head of Spoken Word Operations, overseeing the strategy and execution across North America, Latin America, and Spain. In this critical leadership role, you will manage a global team and work closely with cross-functional partners at Amazon Music to build meaningful relationships with external stakeholders, providing a best-in-class experience to our partners and ensuring creators are positioned for success on Amazon Music. You will lead the development and management of select priority partnerships in the United States, cultivating robust relationships with podcast creators, audiobook publishers and production teams. You will be responsible for ensuring a seamless, top-tier customer experience that exceeds expectations. The ideal candidate will be a self-driven, results-oriented professional with a proven track record of success in a fast-paced, innovative environment. You should possess a unique blend of experience and a customer-centric attitude that will allow you to thrive in this dynamic, high-impact role. Excellent interpersonal skills, strategic thinking, and a passion for the evolving podcast landscape are essential.Key job responsibilities- Manage and mentor a team of spoken word country managers, providing guidance, coaching, and professional development opportunities.- Collaborate with cross-functional teams, including marketing, product, finance, and legal, to align team efforts with broader business goals. - Manage regional events strategy and execution. - Develop scalable programs for mid and small-sized creators.- Manage podcast and audiobook partner portfolio, ensuing you and the team are providing a seamless white-glove customer experience by maintaining scheduled communications and alignment on cross-promotional opportunities. - Develop and coordinate creator education programs.- Negotiate and secure creative cross-promotional campaigns with creators, publishers and networks. - Develop and implement a multi-channel, multi-format content marketing plan that supports messaging priorities and aligns business goals.- Track campaigns and perform analyses as needed to monitor effectiveness; communicate results to key stakeholders.- Be an evangelist for spoken word content on AM, explaining the product and value prop to both experienced and emerging partners. - Execute promotional campaigns by coordinating approvals with partners. - Attract and build partnerships with creators, identifying imaginative ways to use Amazon Music tools to drive engagement with creators. - Work with Product team to encourage features that improve partnerships and creator tools.BASIC QUALIFICATIONS- 5+ years of work experience in a content partnerships or marketing/promotions role with the ability to manage relationships with media executives and content creators.- People management experience, with proven ability to train and develop high-performing teams of 5 or more individuals- Excellent understanding of the spoken word/audio landscape including the publisher and creator ecosystems.- Ability to work effectively across internal and external organizations.- Self-starter who is customer obsessed, detail oriented, and an enthusiastic team player.- Ability to drive your own work independently, leading multiple projects with many stakeholders. - Demonstrated success in achieving aggressive short, medium and long-term goals. - Exceptional verbal and written communication skills. ...

AWS AI/ML is looking for world class scientists and engineers to join its AI Research and Education group working on foundation models, large-scale representation learning, and distributed learning methods and systems. At AWS AI/ML you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and innovate on new representation learning solutions. You will interact closely with our customers and with the academic and research communities. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists.Large-scale foundation models have been the powerhouse in many of the recent advancements in computer vision, natural language processing, automatic speech recognition, recommendation systems, and time series modeling. Developing such models requires not only skillful modeling in individual modalities, but also understanding of how to synergistically combine them, and how to scale the modeling methods to learn with huge models and on large datasets. Join us to work as an integral part of a team that has diverse experiences in this space. We actively work on these areas:* Hardware-informed efficient model architecture, training objective and curriculum design* Distributed training, accelerated optimization methods* Continual learning, multi-task/meta learning* Reasoning, interactive learning, reinforcement learning* Robustness, privacy, model watermarking* Model compression, distillation, pruning, sparsification, quantizationAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the Area Manager over Occupancy Planning (OP) will oversee the strategic and tactical management of space and allocations within the corporate real estate portfolio for their assigned area. The area lead collaborates closely with various stakeholders to drive successful occupancy planning initiatives and deliver data-driven recommendations for future space requirements.The Senior Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with both business leaders and employees to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing strategic recommendations on business line space allocations at a city level by leveraging Amazon’s size and scale and translate business requirements into effective solutions aligned with the workplace strategy. The Area Lead will oversee the Southwestern U.S. program, to include planning, budgeting, and activities that support corporate office locations across their assigned area.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Manage and guide an OP team of vendors responsible for the tactical occupancy planning across the area, ensuring all activities align with the Amazon’s goals and standards.• Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support strategic occupancy planning and area optimization. • Act as the primary liaison between the OP area teams, the GREF regional OP manager, and local business units. Ensure effective communication and collaboration to gather strategic direction and align area occupancy plans with regional requirements and local business needs.• Develop occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals. • Project Manage all occupancy planning activities, including data collection, scenario analysis, and presentation of recommendations for your assigned area to the regional OP lead; and facilitate alignment calls with Workplace Strategists.• Oversee all reporting on area-based occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy. • Manage day-to-day operational occupancy requests and coordinate with GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation for assigned area.BASIC QUALIFICATIONS- Bachelor’s degree in Finance, Project Management, architecture, interior design or related field, or related professional experience.- 7+ years professional experience required - a significant portion of which should demonstrate success in leading portfolio strategy and broad scale occupancy planning and move management projects- 5+ years of experience in program/ project management, to include delivering cross functional projects ...

As Amazon/Prime Video’s Live Sports portfolio continues to grow, we are seeking an experienced Coordinating Director for Game programming. This position will be multi-faceted, working in tandem with other members of the production team in planning, preparing, and executing all areas of our game programming. The Coordinating Director will play a significant role in developing the identity of Prime Video’s live sports offerings, as well as playing a crucial role in creating and developing the technical infrastructure in which we operate. The role will also include oversight of staff & freelance crew. In addition to being Prime Video’s lead director for multiple game productions, this role will also be responsible for working with internal partners across our Technical Operations, Engineering, Finance, Product, Sales, Legal and Marketing teams as well as working very closely with third party production companies on all matters related to sports productions.This role requires great flexibility, ability to deal with ambiguity and thrive in a startup environment. The successful candidate is a self-starter and comfortable on a small team, executing productions on occasion with little support. The successful candidate is also comfortable diving deep across multiple areas, possessing exceptional stakeholder and project management skills, and committed to fostering a positive working environment. Key job responsibilities• Directing complex, multi-camera live sports productions (game coverage)• Working with Operations to create standardized workflows for booking crew• Establish protocols and work with many internal and external stakeholders in creating a production workflow• Managing local and remote crews, juggling schedules, and long-term planning• Being comfortable receiving and giving editorial and creative feedback• Researching, pitching, and having a deep understanding of new technologies• Working with production team to manage yearly budget and show budgets.• Understanding of all Amazon sports content and helping to create coverage philosophy across multiple sports• Maintain strong relationships with On-Air Talent, cultivating a positive working environment with the ability to manage complicated situationsBASIC QUALIFICATIONS- 10+ years of creative executive experience- Experience working with other departments such as casting, production, research, PR, business and legal affairs- Experience overseeing all creative aspects of development production and post production- Experience across several areas of unscripted production/development/commissioning.- Extensive experience directing Tier 1 sports shows ...

We are seeking an experienced Senior Embedded Software Development Engineer to play a pivotal role in building our next-generation devices. In this position, you will collaborate cross-functionally with customers, system architects, program managers, and hardware engineers to implement a robust multimedia software stack.Your primary responsibilities will involve developing embedded Linux software that covers critical capabilities such as video, display, camera, audio, and graphics processing. As a seasoned expert, you will leverage your strong technical skills to drive innovation, optimize system performance, and deliver reliable solutions.Key job responsibilities- Design, develop, and maintain complex embedded software components for a multimedia processing pipeline, in any of the audio, graphics, video, display and camera software stack- Optimize embedded software for real-time performance, efficient memory management, and optimal resource utilization on target hardware platforms - Integrate multimedia software components with hardware-specific drivers, hardware abstraction layers (HAL), middleware, and operating systems- Collaborate with hardware engineers to ensure seamless hardware-software co-design and achieve optimal system-level performance- Perform in-depth unit, integration, and system-level testing to ensure the quality, reliability, and robustness of the multimedia software- Troubleshoot and debug complex issues in the multimedia software stack, including performance bottlenecks and edge cases- Create and actively participate in design reviews, code reviews, and retrospective meetings to continuously improve the development process and share knowledge- Stay up-to-date with the latest trends, technologies, and industry standards in embedded multimedia software development, and leverage this knowledge to drive innovation- Mentor and provide technical guidance to junior team members, fostering their growth and development- Take a leading role in defining the technical roadmap and architecture of the multimedia software stackBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

About Amazon Health
Amazon Health’s mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, we (Health Storefront and Shared Tech) are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need.Job summary
We're on the lookout for an exceptional Front end Engineer to join our team of experts in the field of machine learning and AI. Together, we aim to revolutionize healthcare by making personalized and empathetic care accessible, convenient, and cost-effective. In this role, you will design and execute UX initiatives along with a team of software engineers, radically improving the customer experience. You'll thrive in our highly collaborative environment, where you'll play a pivotal role in productizing next-generation components. This position offers you the opportunity to collaborate with your team of software engineers and scientists fostering growth and innovation in this dynamic space. If you're passionate about leveraging technology to transform healthcare and eager to be at the forefront of innovation, we want to hear from you.#everydaybetterKey job responsibilities* Demonstrate ownership of the UI components, iterating on various UX designs to enhance and optimize the customer experience.* Design, develop, test, deploy and maintain front end services and components using best practices* Write clean, readable and maintainable code and debug complex problems spanning across different systems* Communicate complex features, problems and solutions effectively and in details* Work with other teams to design, deliver and maintain large scale featuresAbout the teamWe are the Health AI team at HST (Health Store and Technology). The team consists of highly skilled software engineers and exceptional ML Scientists with diverse background in healthcare, robotics, customer analytics, and communication. We are committed to building and deploying the most advanced scientific capabilities and solutions for the products and services at Amazon Health.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Amazon.com’s Buyer Risk Prevention's (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. BRP safeguards every financial transaction across all Amazon sites. As such, BRP designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com. The BRP organization is looking for an Applied Scientist for the Buyer Abuse team, whose mission is to combine advanced analytics with investigator insight to create mechanisms to proactively and reactively reduce the impact of abuse across Amazon. Key job responsibilitiesAs an Applied Scientist, you will be responsible for modeling complex problems, discovering insights, and building cutting edge risk algorithms that identify opportunities through statistical models, machine learning, and visualization techniques to improve operational efficiency and reduce monetary losses and improve customer trust. You will need to collaborate effectively with business and product leaders within BRP and cross-functional teams to build scalable solutions against high organizational standards. The candidate should be able to apply a breadth of tools, data sources, and ML techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. The candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Responsibilities: - Invent, implement, and deploy state of the art machine learning algorithms and systems - Build prototypes and explore conceptually new solutions - Define and conduct experiments to validate/reject hypotheses, and communicate insights and recommendations to Product and Tech teams - Take ownership of how ML solutions impact Amazon resources and Customer experience - Develop efficient data querying infrastructure for both offline and online use cases - Collaborate with cross-functional teams from multidisciplinary science, engineering and business backgrounds to enhance current automation processes - Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use. - Research and implement novel machine learning and statistical approaches - Maintain technical document and communicate results to diverse audiences with effective writing, visualizations, and presentationsPlease visit https://www.amazon.science for more informationBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

The Customer Engagement Technology team leads AI/LLM-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are designed to adapt to changing company policies and invoke correct APIs to automate solutions to customer problems. Additionally, we enhance associate productivity through response/action recommendation, summarization to capture conversation context succinctly, retrieving precise information from documents to provide useful information to the agent, and machine translation to facilitate smoother conversations when the customer and agent speak different languages.Key focus areas include:1. Task-Oriented Dialog Systems: Building reliable, scalable, and adaptive LLM-based agents for understanding intents, determining eligibilities, making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies.2. Lifelong Learning: Researching continuous learning approaches for injecting new domain knowledge while retaining the model's foundational abilities and prevent catastrophic forgetting.3. Agentic Systems: Developing a modular agentic framework to handle multi domain conversations through appropriate system abstractions.4. Complex Multi-turn Instruction Following: Identifying approaches to guarantee compliance with instructions that specify standard operating procedures for handling multi-turn complex scenarios.5. Inference-Time Adaptability: Researching inference-time scaling methods and improving in-context learning abilities of custom models to enable real-time adaptability to new features, actions, or bug fixes without solely relying on retraining.6. Context Adherence: Exploring methods to ground responses in specific customer attributes, account information, and behavioral data to prevent hallucinations and ensure high-fidelity responses.7. Policy Grounding: Investigating techniques to align bot behavior with evolving company policies by grounding on complex, unstructured policy documents, ensuring consistent and compliant actions.1. End to End Dialog Policy Optimization: Researching alignment approaches to optimize successful dialog completions.2. Scalable Evaluations: Developing automated approaches to evaluate quality of experience, and correctness of agentic resolutionsKey job responsibilities1. Research and development of LLM-based chatbots and conversational AI systems for customer service applications.2. Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation.3. Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.7. Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.As a DSP Modem Embedded Software Design Engineer, you will participate in all phases of DSP physical layer software development from requirements through implementation and test to operations. Our team tackles all of the layer 1 tasks on the satellite system. Key Responsibilities: - Develop embedded software in assembly, C, and C++ in a real-time operating system environment for broadband satellite modem systems. - Write real-time critical software to augment and interact with hardware blocks such as FFT, correlator, codec, DPD, etc. - Write device drivers and system applications for satellite broadband link management. - Work closely with modem and hardware teams to support board bring-up, integration, and testing.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS - MS degree in DSP, signal processing or related field OR Bachelor’s Degree with 2+ Years of DSP Modem experience or equivalent experience. - 5 + years of non-internship professional software development experience including code development methodologies, debugging, version control, and code maintenance. - 5+ years of experience with DSP modem development and test. - 3+ years of experience with wireless communications systems such as 3/4/5G, WIFI, or other OFDM systems. - 3+ years of experience with functional DSP modem blocks such as FEC, FFTs, filters, synchronization, digital pre-distortion, multiple access, equalization, AGC, ACM, etc. ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the Position: At Twitch, we’re always looking for high-potential talent. If you’re a current student at a North American college or university interested in computer science, we’d love to see you apply. See below for just a few reasons why our cohort-based internship program is one-of-a kind. Project-Based Learning at Scale: Twitch operates at a massive scale, requiring us to push the boundaries of technology and experiment with techniques used by only the largest websites. As an intern, you’ll have the opportunity to work on some of the most challenging engineering problems in the industry, making every project a valuable learning experience. Comprehensive Support Team: To ensure our interns thrive, we provide a dedicated support system, including a Manager, Mentor, and Early Careers Advisor. This team will work closely with you to guide your project from start to finish and ensure you have the resources needed to succeed. Enriched Intern Community: In addition to hands-on engineering work, you will participate in leadership and interpersonal development curriculum, as well as gain valuable industry insights from Twitch leaders through fireside chats. To complement the technical aspects of the program, we offer a variety of enrichment activities, including cohort trips, weekly advisory sessions, and local community events. We also provide housing assistance to make your summer internship as rewarding and enjoyable as possible.Want to learn more? Check out the Early Careers Page for internship and student-focused content. You Will:- Contribute to product design and implementation discussions- Find and build unique solutions to implement projects from the idea phase to production- Test and iterate code before and after production release- Connect with intern peers, new teammates, and colleagues from across the businessPerks-Housing stipend provided (for in person)BASIC QUALIFICATIONS- Eagerness to investigate challenges and present reasonable solutions reliably and quickly- Excitement to pick up a new language and be productive with it in a week- Desire to work collaboratively in a team environment- BA/BS Graduation Year: December 2025 & 2026. No Masters/PhD- Completed coursework in or have an understanding of Data Structures and Algorithms ...

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place.The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and recommending inventory that empowers buyers to make investments that best address their campaign objectives. We are seeking a Business Developer for the North America Supply Desk team. In this role, you will partner with buyers to drive awareness of Amazon's deals-enabled supply and make inventory recommendations across formats, websites, and devices, where customers browse, stream, or shop.Key job responsibilities* Work directly with agencies and advertisers to recommend and curate deals-enabled supply that helps them successfully achieve their marketing goals* Collaborate across Amazon Ads sales to drive cross-org demand enablement strategies* Develop deal executions that scale in a predictable and repeatable manner* Translate marketplace feedback into product requirements, and collect marketplace intelligence required to help guide the overall direction of our team and programBASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements ...

Do you want to join an innovative team of scientists who leverage cutting-edge techniques like reinforcement learning (RL), large language models (LLMs), graph analytics, and machine learning to help Amazon provide the best customer experience by protecting Amazon customers from hackers and bad actors? Do you want to build advanced algorithmic systems that integrate these state-of-the-art techniques to help manage the trust and safety of millions of customers every day? Are you excited by the prospect of analyzing and modeling terabytes of data and creating sophisticated algorithms that combine RL, LLMs, graph embeddings, and traditional machine learning methods to solve complex real-world problems? Do you like to innovate, simplify, and push the boundaries of what's possible? If yes, then you may be a great fit to join the Amazon Account Integrity team, where you'll have the opportunity to work at the forefront of AI and machine learning, tackling challenging problems that have a direct impact on the security and trust of Amazon's customers.The Amazon Account Integrity team works to ensure that customers are protected from bad actors trying to access their accounts. Our greatest challenge is protecting customer trust without unjustly harming good customers. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation.Please visit https://www.amazon.science for more informationBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon Games is seeking a highly effective Machine Learning Scientist to build and integrate new groundbreaking ML, RL and Generative AI (Gen AI) approaches into our game pipelines and customer experiences. In this role, you will collaborate with our game development studios and operations teams to research and develop generative AI-powered tools, pipelines and features across Amazon Games.At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans develops AAA multiplayer games and original IPs, with teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games, through its Studios, Publishing, and Prime Gaming divisions collaborating with external partners, aims to develop, publish, and deliver compelling AAA games and content experiences for gamers to discover.Key job responsibilities- Research, implement, and productionize ambitious and complex AI/ML services for Amazon Games.- Collaborate with game team engineers, designers and artists to design, develop, and integrate new generative AI tools into developer workflows.- Proactively identify and solve problems that affect the quality of life for players, operations, and other developers.- Stay up to date with and analyze the latest advancements in generative AI technology, and continuously improve product features where meaningful improvements in cost, scalability, quality, or functionality can be achieved.A day in the life- You thrive in a collaborative environment where your decisions have significant impact and influence.- You are passionate about building game experiences that delight players.- You deliver great workflows, tools, and game innovations to your fellow developers and constantly seek improvement.- You want to be part of something exciting and unique in the gaming ecosystem.About the teamThe Amazon Games Studio AI Research team focuses on artificial intelligence innovation in gaming. Our highly skilled, multi-discipline team works across Machine Learning, Reinforcement Learning, and Generative AI to reimagine game development. We work closely with first-party game developers and partner studios to bring creative visions to life. Our mission is to use AI responsibly to transform gameplay experiences, enrich narratives, and provide creators with practical tools to optimize their production pipelines.BASIC QUALIFICATIONS- Master's degree or above in math/statistics/engineering or other equivalent quantitative discipline- 3+ years of programming in Java, C++, Python or related language experience- 3+ years of building machine learning models or developing algorithms for business application experience- 4+ years of experience in applied research- 1+ year of experience in mentoring junior colleagues and/or contributing as a leader by interviewing, managing a team or similar- 1+ year of experience in Game development (or similar entertainment field) including working with game designers and artists ...

Are you interested in helping to shape the era of Artificial Intelligence (AI)? AI is transforming entire industries and fundamentally changing the way we live and work. AWS is the place where organizations can build AI technology securely, responsibly, and with confidence. AWS is positioned at the forefront of GenAI with the deepest set of services and features as the leader in cloud. AWS is seeking an experienced Account Manager to lead and continue to expand the business with strategic GenerativeAI startups.The Account Manager will be a key member of the team responsible for providing business leadership and creative direction for this fast-paced and evolving technology working with strategic GenAI startups. You will build and maintain broad relationships in the account, develop and manage opportunities, and lead a large team of extended resources. You will define an exec relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Key job responsibilitiesExperience as a quota carrying technology field sales individual, or business development professional.Experience increasing technology adoption and creating long term transformational account strategies.Experience working with and presenting to C-level executives, IT, and other lines of business.Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to for GenerativeAI StartupsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience- Bachelor's degree or equivalent ...

Prime Video brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a home for buzzworthy original content, including The Boys, Reacher, Summer I Turned Pretty and Saltburn, we also serve as an entertainment destination to view live sports, watch other streamers, rent/purchase titles, and dive into our extensive library of content. Extending beyond the Prime Video platform, Amazon provides a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a uniquely positioned place to develop and grow professionally.Are you an experienced social media marketer who wants to set the strategy for one of the world’s largest streaming entertainment brands? If so, we have the job for you! The Prime Video (PV) Global Brand and Social Strategy team is hiring a Global Social Strategy lead, who will be responsible for evolving our global social strategy, working closely with the regional, studios and sports social leads, providing thought leadership and force multiplying their efforts. They will be responsible for driving the vision of how Prime Video can have a best-in-class social marketing organization, setting the strategic plan to grow our social reach and capabilities (e.g., what handles to invest in, what capabilities are needed) and overseeing investments (e.g., data infrastructure, tools, automation, people skills) that support social on a global basis. They will collaborate with the global brand strategy team to extend the Prime Video brand positioning, pillars and expression into our social editorial and paid strategies, in a social first tone and manner. They will author our global social strategy and social QBRs, evolving our social goals and metrics to stay ahead of changes in the industry, reporting on our social investments and results, and creating a social measurement framework. They will work closely with product teams to build two-way linkages between our service and key social platforms, with a focus on scalable ways to leverage the social zeitgeist to inform editorial decisions on-app. They will work with paid media teams to build strong relationships with key social platforms, driving prioritization for Prime Video asks and needs. They will lead or collaborate on social partner relationships to support global social infrastructure and automation. This leader is not responsible for creative execution of social content or management of handles – this happens at the regional/local level as a lever to support those businesses. This is a highly strategic role, requiring them to lead by influence through elevating a group’s thinking and discussion, use of data/information to disprove assumptions, and trust-building collaboration. The ideal candidate is a social media professional with a background in media and entertainment or other large consumer facing categories that move at the speed of culture. They are familiar with the principles of social listening and insights, and passionate about the power of data to drive business outcomes. They thrive on staying current on the cutting edge of the social media, content and creator marketing landscape. They have experience working with matrixed ownership typical to large international organizations, and know how to lead by influence. Key job responsibilities- Set the vision and strategy for global social strategy for Prime Video. Build relationships with a broad set of partners including PV regional social leaders, Studios, Sports, Product and PR.- Define and direct the social brand voice, educate and support regional social teams in expressing our brand positioning and pillars in a social first tone and manner. - Define success criteria and measurement at a global level, develop infrastructure to support measurement and reporting capabilities that continually serve as inputs into on-going, go-forward decisions.- Develop centralized operating guidelines for regional/country teams that are compliant with Amazon security.- Standardize the content categorization framework to make it consistent across locales, easy to track and communicate to leadership. - Author and deliver SVP-level quarterly social QBR, define and own mechanisms to review global social progress, drive social governance, sharing success story case studies, best practices and learnings across regions.- Identify key investments in social infrastructure, people and budgets, advocate for and build into Amazon planning cycles. - Work with social insights teams to learn, test, share and force multiply across marketing and PR. About the teamThe Global Brand & Social Strategy team develops the global approach to the Prime Video brand strategy (including verbal and visual expression, and brand governance), and the global social strategy (thought leadership, measurement, brand expression), both of which are supported by a robust brand and digital insights practice. The team collaborates with Prime Video’s international and cross-functional teams, including Amazon MGM Studios, Sports, PR, Product and Marketing, and partners closely with Amazon’s cross-channel marketing team. We deliver insights and execute strategies to drive the future of the PV brand. BASIC QUALIFICATIONS- 10+ years of professional non-internship marketing experience- Bachelor's degree in film, media, production, marketing; or equivalent work experience- Familiarity with social media insights tools and techniques, and experience translating those insights into marketing moments- Experience communicating effectively and presenting to senior business leaders as well as with creatively-oriented stakeholders- Experience working efficiently with and influencing stakeholders and team members across time zones and countries- Experience thinking creatively, taking the initiative and constructively advocating on behalf of the customer- Experience understanding and discussing business and technical concepts, evaluating tradeoffs and opportunistic new ideas ...

The Alexa Smart Home team is focused on making Alexa the user interface for the home. From the simplest voice commands (turn on the lights, turn down the heat) to use cases spanning home security, home entertainment, and the home environment; we are evolving Alexa into an intelligent, indispensable companion that automates daily routines, simplifies interaction with appliances and electronics, and alerts when something unusual is detected. You can be part of a team delivering features that are highly anticipated by media and well received by our customers.As an Applied Scientist, you will work with other scientists and software developers to design and build the next generation of Smart Home voice control using the latest Large Language Models (LLMs). And, you will have the satisfaction of working on a product your friends and family can relate to, and want to use every day. Key job responsibilities- Develop new inference and training techniques to improve the performance of LLMs for Smart Home control and Automation- Develop robust techniques for synthetic data generation for training large models and maintaining model generalization- Mentoring junior scientists to improve their skills, knowledge, and their ability to get things doneAbout the teamWe are a team of Scientists, Machine Learning Engineers, and Software Developers that work together to make Alexa more insightful and proactive through ambient intelligence, with features like Alexa Hunches that automatically control Smart Home devices.We are interdisciplinary and we act like it. We ask each other questions and value our different perspectives.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- 1+ years of building models for business application experience- Experience programming in Java, C++, Python or related language ...