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The AWS Firmware team drives system innovation in the servers used by all of Amazon Web Services, including EC2, S3, CloudFront, etc. Our engineers solve the hardest problems that fuse software, hardware, and the cloud. We take big bets on new concepts, enabling AWS services to continue to revolutionize the industry. We are looking for an Embedded Software Development engineer to build and own the server related firmware. As an embedded software development engineer in this team, you will work with a team of world-class software developers who thrive on creating innovative, scalable solutions for real-world data center infrastructure problems. You will be part of development efforts to build, validate, and support firmware in diverse technology domains from embedded software to large-scale distributed software systems, using proprietary and open source technologies. Why it matters Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our software and hardware is used, creates a unique opportunity for component customizations that will directly benefit our customers. Why you will love it You will work with engineers across the company to build software for the next-generation platform. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesServer Baseboard Management Controller (BMC) Software.Linux driver development.Scripting language development.Data Center Operation Support.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon's AGI Information team is seeking a passionate, talented, and inventive MLE to lead the development of industry-leading systems. As part of our cutting-edge team, you will play a pivotal role in reinventing efficient AI solutions at scale.In this role, you will work alongside renowned researchers and engineers to enable our customers to seamlessly interact with content. You will design, develop, and deploy scalable and efficient machine learning models and systems to power these transformative applications. The scope of these efforts includes defining public APIs, performance tuning and analysis, crafting and implementing compiler and optimization techniques for neural networks, and other general software engineering work.Key job responsibilities* Design and build scalable infrastructure that enables training, evaluating and deploying machine learning models* Design and develop tools for monitoring the performance of machine learning models at scale* Design and develop lineage and artifact tracking infrastructure* Design and develop reproducible ML Pipelines orchestrating various components for ML models.* Optimize model performance, robustness, and efficiency through techniques like model compression, knowledge distillation, and hardware acceleration* Embrace and champion engineering best practices within your group and beyond* Produce clean, high-quality code, tests, and written documentation* Mentor and guide junior engineers, share knowledge, and contribute to an innovative, collaborative cultureBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time. If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.- Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems- Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability- Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems- Develop training plans for Control Systems Technicians- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Are you a writer who loves to code? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon Data Firehose, a fully managed service that makes it easier to deploy, operate, and scale Amazon Data Firehose clusters securely and cost-effectively on AWS. Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers.Code: 10027, 10028, 10030Key job responsibilities* Create and maintain technical content for Amazon Data Firehose customers that is accurate, discoverable, and well-organized.* Work with metrics and stakeholders to make improvements to Amazon Data Firehose documentation and UX to continually improves customer experience.* Develop scripts, sample code, and technical procedures that are easy to use.* Provide thorough and insightful peer reviews.* Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples.* Implement efficiencies that increase team output.* Anticipate customer needs and be the "first customer".* Dive deep to become a subject-matter expert in your area of ownership.* Impact product CX, UX design, roadmap priorities, and engineering team goals.A day in the lifeOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThe AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS* Degree or certification in a relevant technical field or equivalent experience* A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts* Proven experience designing and delivering developer-oriented documentation* Experience with or understanding of cloud computing, including cloud storage technologies* Experience with API documentation* Experience working directly with software engineering and development teams* Strong written and verbal communication skills* Passion for learning new tools, programming languages, and techniques* Passion to thrive in a fast-paced, ever-changing environment* A proactive and open-minded attitude to resolving problems and delivering results ...

Amazon's Legal Department is looking for a talented commercial real estate lawyer to fill the position of Corporate Counsel – Real Estate supporting Amazon Web Services (AWS), a dynamic and rapidly growing business within Amazon.com. AWS is at the forefront of the "cloud" computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, database services, and more.As part of the AWS real estate legal team, you will be responsible for supporting AWS's worldwide data center expansion through land acquisitions and leasing. You will have transactional drafting and negotiating responsibilities on deals, and will provide legal counsel and contract interpretation to business team members on a daily basis. Transactions range from standard contracts to complex, bespoke, high value agreements. You will structure, draft and negotiate agreements, help support AWS real estate’s existing portfolio, manage outside counsel, and advise internal business clients. In addition, you will help develop, implement, and manage process improvements across the team, resolve legal issues that arise in existing commercial relationships, and handle pre-litigation legal disputes and inquiries.The successful candidate must be enthusiastic, enjoy working hard and being challenged, and demonstrate sound judgment even in ambiguous situations. Competitive salary based on experience and includes equity compensation.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience drafting and negotiating a variety of real estate transactional documents (i.e. leases, lease amendments, purchase and sale agreements, easements, development agreements, co-ownership agreements etc.) ...

Are you interested in working with the largest ISV and Technology organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy* Engage with customers to understand their business drivers and customer portfolio* Identify & develop specific opportunities and supporting business cases* Demand creation, deal shaping, including estimations and deal pricing* Identifying and positioning appropriate contracts for Opportunities* Contract negotiations & follow on for SOW signature* Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues* Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery* Leading innovation and scoping workshops with Customers* Act as single person of contact for Customer executives, developing deep, trustful relations* Educate customers on AWS services and translate those into a clear business value proposition* Envision and inspire customers* Coaching Customer and Partner teams to be self-sufficient.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 7+ years of external or internal customer facing, complex and large scale project management experience- Bachelor's degree, or 7+ years of professional or military experience ...

We are Stores Foundational AI - M5 team, and we build LLM foundation models that serves a broad spectrum of areas in shopping. Imagine every shopping experience you have on Amazon has our models in the backend. We’re working to improve shopping on Amazon using LLMs, and are searching for a science leader who is passionate about technology, innovation, customer experience, and ready to make a lasting impact on the industry. You'll be working with talented scientists and engineers to innovate on behalf of our customers. You will lead a high performing team to work on cutting edge LLM technologies that makes broad customer impact. If you're fired up about being part of a dynamic, data driven team, then this is your moment to join us on this exciting journey!BASIC QUALIFICATIONS- 2+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics- Knowledge of machine learning approaches and algorithms ...

Come join the AWS AI science team in building the next generation models for intelligent automation.AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops.We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making.We are located in the USA (Seattle, Pasadena, Bay Area).About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Network Development Engineer in the Quantum Infrastructure and Production group. We are seeking a motivated candidate who can who can design new network architectures, configure physical network hardware, and secure networking technology stack. As a network development engineer in our organization you are expected to communicate across multiple stakeholders including scientists, engineers, organizational partners, external vendors, and leadership. You are also expected to troubleshoot on-premise and remote infrastructure, automate the monitoring of prototype and production systems, and serve in a customer facing support role for our internal service team. On this team you will wear many hats, work smart, and iterate quickly. Successful applicants will have strong written and verbal communication skills, a track record of successfully delivering complex network projects with ambitious timelines, and experience working with local and cross-region environments. Key job responsibilities• Deploy, automate, and scale network infrastructure across new and existing mission critical environments• Develop proposals and influence without authority to align business and technical stakeholders on approach• Identify and troubleshoot recurring networking, routing, and platform issues towards resolution while engaging with mid and senior-level engineering teams• Create and review documentation and processes for new builds, standard operating procedures, strategic planning, etc.• Identify and deliver on opportunities to automate repeatable networking tasks by creating and maintaining scripts or toolsA day in the lifeAs a Network Engineer as Amazon, your core job responsibility is to design network topologies, architectures, and services that solve for many requirements. The primary area of responsibility you will have is to design ahead of customer or technology needs, always predicting and solving for problems that have not yet occurred. This takes the form of creating and defending high-level design documents, working with vendors or internal stakeholders to influence technology roadmaps, constructing and testing your solutions, and providing support to deploy and operate these designs.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- 4+ years of major internet routing protocols experience- 4+ years of working in a Linux/Unix environment experience- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience- CCNA or CompTIA Network+ certified. ...

Amazon’s Brand Innovation Lab is looking for a talented and passionate Conceptual Art Director to create one-of-a-kind campaigns focused on Automotive and Restaurants clients in the US. You’ll partner with creative directors, copywriters, designers, solutions managers and producers to create first-class customer experiences both on and offline by innovating with the Amazon canvas (FireTV, Alexa, Twitch, Prime Video, etc). You'll lead projects and own client relationships, focusing on creating work that benefits the end customer while pushing the creative envelope from brief to execution. This is a permanent role.From inception through launch, you will be responsible for delivering ambitious, insightful, and data-driven concepts that translate needs and constraints into customer-focused brand campaign ideas and solutions. You will be equally strong at concept and execution, articulating end-to-end experiences, and turning that vision into high-quality experiences. This could include video content, user interface designs for voice and screen, interaction models, prototypes, and interactive advertising campaigns. This role will use data and insights to create campaign strategy and concepts, develop designs and the look and feel for experiences, as well as templates for never-before-done brand campaigns and experiences that will solve customer problems, on and off Amazon platforms. In addition to developing never-been-done campaign ideas, candidates should be able to deliver high-quality designs and stellar art direction for campaigns across different Amazon touch points. Candidates should have in-depth understanding of Photoshop, Illustrator, InDesign, Powerpoint, and Figma (or an interest to learn Figma). For this role, we’re looking for a conceptual art director who also has very strong design skills and an understanding of UX design.The Art Director candidate’s portfolio should feature interesting, insight-driven campaigns and ideas that solve an advertiser problem through a variety of different media channels, including but not limited to video, social, digital, activations, radio, and outdoor. You have strong conceptual, presentation, storytelling and time management skills, as well as digital media, and of course, an acute attention to detail.Key job responsibilities- Concept, design and execute innovative ad campaigns and experiences for global brands- Partner with copywriters, designers, program managers, developers, strategists and producers to create customer-focused solutions that deliver on advertiser objectives- Create campaigns under the guidance of Creative Directors, collaborating with internal teams, clients and external agency partners- Deliver high-quality designs and stellar art direction for campaigns across different Amazon touch points- In-depth understanding of Sketch, Photoshop, Illustrator, InDesign and Keynote- Data-driven and obsessed with understanding customers and making work that delivers results- Present ideas and campaigns to internal stakeholders as well as external agencies and clients - Proven ability to ideate for film, print, digital, out-of-home, experiential and social- Ability to manage multiple projects at one time to make aggressive deadlinesA day in the life- Responding to a brief with ideas to promote a new electric vehicle on Amazon- Designing a custom sponsorship experience for a brand using Prime Video titles- Elevating a pitch deck with thoughtful and impactful design- Working through creative messaging feedback with Legal and PR- Presenting a campaign to brand clients and their partner media agency- Ideating with the team on innovative ways to reinvent the vehicle customer journeyAbout the teamThe Brand Innovation Lab team is the internal group within Amazon that creates one-of-a-kind campaigns and activations for top global advertisers. Using all of the different platforms within the Amazon canvas (FireTV, Alexa, Twitch, Prime Video, Custom landing pages on Amazon.com, etc.), we create campaigns that reach millions of Amazon customers across our digital channels and out in the real-world. This role will be on the Brand Innovation Lab's US Automotive pod, focusing on delivering creative ideas for top Automotive brands and their agencies.BASIC QUALIFICATIONS- 3-5+ years experiences as a conceptual creative (Art Director) at advertising agencies and/or as an in-house creative.- An online creative portfolio demonstrating a conceptual thinking skillset, art direction and design.- Art Director should have in-depth understanding of industry design tools (Ex. Adobe Creative Cloud, Figma, InVision), and a basic understanding of UX design.- Data-driven and obsessed with measurable impact of a campaign.- Excellent presentation skills and interactive storytelling ability.- Strong organization and collaboration skills.- Exceptional at your craft and a critical project owner.- A fascination with innovation and technology.- Self-starter. Ability to manage ambiguity, work autonomously, and multi-task. ...

Ring Marketing is seeking a Creative Program Manager to lead marketing projects, and operations initiatives. You will manage the execution of deliverables for product launches and marketing campaigns that support high-visibility, high-impact business goals. You will also contribute to building and implementing workflow tools and scalable processes that help Ring Marketing deliver on our project roadmap.The ideal candidate will have bias for action and experience overseeing complex creative programs with a high degree of ambiguity. In this role, you are the hub of the creative and design team, valued as a go-to resource on project details, timelines, and day-to-day tasks. You seek to be a true owner and drive relentlessly to raise the bar. You have a deep understanding of the creative process and are able to clearly define roles and responsibilities for cross-functional teams, make trade-offs, meet deadlines, and proactively provide solutions to address risks and blockers. You are skilled at managing expectations with partner teams, comfortable with change, and thrive when solving problems in short order. You relish having a positive impact on team culture.Key job responsibilities• Manage multiple, parallel projects working with designers, writers, producers, business leaders, and external vendors.• Manage end-to-end process and mechanisms for content creation including defining prioritization criteria, schedules, stages and gates, and stakeholders’ role and responsibilities.• Ensure all deliverables are meeting business partner expectations, including adherence to established timelines and budgets.• Uphold standards and best practices methods.• Ensure the creative team focuses on priority projects, knows the project vision, objectives and requirements.• Work with UX team, web development, and ecomm teams to build new website modules and components.• Collect and synthesize input from stakeholders and share out to the creative team.• Communicate to the creative team project status, flagging and troubleshooting potential issues.• Create, maintain and disseminate project information to stakeholders and senior management.• Remove roadblocks, disambiguate situations that impede designers and other stakeholdersimprovements where relevant.• Facilitate effective creative reviews and alignment meetings with senior leaders, business partners, stakeholders, and agencies.A day in the lifeA Ring creative program manager begins their day reviewing project timelines and emails. They might attend a kick-off meeting for a new campaign or check in on projects in progress. Throughout the day, they coordinate with designers, copywriters, UX teams, developers, and e-commerce stakeholders, ensuring all elements align with brand guidelines and technical requirements. They schedule and facilitate creative reviews, gathering feedback and managing revisions. They work on developing assets for campaigns and collaborate on building new modules and components for the site. Between meetings, they update project schedules, address bottlenecks, and communicate progress. They assist with project prioritization and resource allocation. Their day concludes by preparing for upcoming presentations and planning the next day's priorities, serving as the central point of contact for all project-related matters.About the teamThe Ring Marketing Team is a dynamic group of professionals dedicated to delivering innovative creative and design solutions for a variety of company initiatives. Their expertise spans across product launches, events, and comprehensive marketing campaigns, ensuring that Ring’s brand message is consistently compelling and effective. By combining strategic thinking with artistic flair, this team plays a crucial role in enhancing Ring’s market presence and engaging customers through visually striking and conceptually rich content.BASIC QUALIFICATIONS- 3+ years of experience as a Design Program Manager, Producer, Account Manager, Creative Project Manager, or similar role with a creative agency, design studio, or in-house team- 5+ years of marketing experience- Excellent verbal and written communication skills across all levels of leadership- Experience using and optimizing workflow tools and creative processes- Experience managing creative work across product, brand, strategy, marketing, sales, or advertising initiatives (including integrated campaigns, social, digital, print, photography, video, out of home, etc.)- Bachelor’s degree or equivalent professional experience ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.Are you excited about Machine Learning, chip acceleration, compilers, storage, systems or EC2? Are you passionate about delivering high quality services that affect hundreds of thousands of users? We are the dubbed the "secret sauce" behind AWS's success with development centers in the U.S. and Israel, and Amazon is at the forefront of innovation by combining cloud scale with the world’s most talented engineers.We hire for multiple disciplines Software and Hardware engineers including but not limited to: compiler engineer, machine learning engineer, runtime engineer, performance engineer and ML chip accelerator, ASIC, physical designs. Because of our teams’ breadth of talent, we’ve been able to improve AWS cloud infrastructure in networking and security with products such as AWS Nitro, Enhanced Network Adapter (ENA), and Elastic Fabric Adapter (EFA), in compute with AWS Graviton and F1 EC2 Instances, in machine learning with AWS Neuron, Inferentia and Trainium ML Accelerators, and in storage with scalable NVMe.If this sounds exciting to you - come build the future with us!Key job responsibilities• Innovating and delivering creative SW Designs to develop new services, solve operational problems, drive improvements in developer velocity, or positively impact operational safety• Writing requirements capturing documents, design documents, integration test plans, and deployment plans• Communicating status and progress of deliverables to schedule, and sharing learnings/ innovations with your team and stakeholdersBASIC QUALIFICATIONS- Currently enrolled in a Bachelor’s degree program or higher Computer Science, Computer Engineering, Electrical Engineering, in these fields are considered with a graduation conferral date between December 2025 and September 2026- Programming experience in internship or coursework with programming language such as Python and/or C or C++.- Candidates with strong interests and academic qualifications/research focus in two of the following: o Distributed systems o Machine Learning - Experience with XLA, TVM, MLIR, LLVM, deep learning models and algorithms o Container o Operating System - Linux system programming/services ...

Come build the future with us! Amazon has a unique opportunity to accelerate your career and make impact on our advertising customers globally. If you are a customer-obsessed individual interested in joining a rapidly growing organization, we’d love to talk with you!Amazon Ads is looking for a results-oriented Associate Account Manager who is passionate about learning and creative problem solving. This full-time role is ideal for an early career candidate who is interested in launching a career at the intersection of advertising and analytics, has a history of achieving ambitious goals, and is an analytical problem solver with an interest in working in the Automotive space.Candidates well-suited for the role are fast learners, data driven, strong communicators, effective listeners and project managers who are able to balance competing priorities.Key job responsibilities- Strive to delight our customers by becoming a knowledgeable partner on Amazon Advertising solutions- Take a consultative approach to optimizing customer’s advertising campaigns through the use of data and Amazon insights- Perform in-depth data analysis to deliver actionable insights and recommendations- Evaluate KPIs and optimize campaign performance using a data driven approach- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 1+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers ...

Are you looking for new challenges in a fast-paced, innovative company? Come make history with Amazon’s legal department. We are looking for a talented attorney with a background in consumer products, privacy or hardware and an interest in supporting the international growth of eero’s wifi products and services. At eero, we have a motto: to make wifi that just works. You’ll help us by working directly with the business to manage risks related to eero’s hardware portfolio, software services, and the international expansion of these offerings.The attorney in this position will be based at eero’s headquarters in San Francisco, CA. Some travel, domestic and international, will be required.Key job responsibilitiesYour duties will include: advising on regulatory and compliance matters both domestically and internationally, working with outside counsel to understand and scope risks, and providing day-to-day input on privacy, intellectual property, marketing, and go-to-market strategy issues. The successful candidate will be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and will demonstrate sound judgment even in ambiguous situations.About the teamThe eero legal team is part of Amazon Legal (Lab126), and we work alongside a diverse and expert team of business development, engineering, marketing, product, and international expansion professionals. that are working on some of the most interesting legal challenges in tech. Our team loves what they do and we hope you will too!BASIC QUALIFICATIONS- Juris Doctor and membership in one state bar or equivalent- 5+ years of legal experience ...

At Amazon, we are committed to being Earth's Safest Place to Work. To get there, we are looking for an exceptionally talented and empathetic leader for the position of a Lab Safety Engineer in a permanent position. A relocation will be possible if certain criteria are met. As a Lab Safety Engineer you lead the EHS department at the respective location. You will work closely with the local management and report directly to the AR EHS Global Lab Safety Manager.Key job responsibilities- Owning EHS compliance for a robotics research and development lab - Conducting risk assessments and influencing implementation of risk reduction measures- Advising employees and management on the subject of occupational health and safety and environmental regulations - Advising and influencing designs around machinery safety requirements and standards- Implementing legal and Amazon internal requirements in occupational health safety and environmental regulations- Working with various support functions (HR, Engineering, Facilities). - Ensuring compliance with California Occupational Safety and Health laws and guidelines as well as company guidelines and completing the necessary formalities to comply with them - Evaluating accidents and statistics and developing prevention programs to avoid accidents - Supporting environmental regulations and programs- Creating a safe work culture and promoting dedication to occupational health and safety measures of management and teams A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's Degree in safety, engineering, or similar technical field- Knowledge and experience with foundational machinery safety standards such as ISO 12100, R15.06, ISO 10218, ISO 13849, NFPA79, etc. - Experience in the field of EHS- Strong communication, leadership and teamwork skills - Technical expertise to support business strategy by planning/ supervising preventive and corrective work.- Qualifications or experience with measures in the field of environmental protection. ...

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the AMER Portfolio Strategist role will oversee the creation and delivery of portfolio-wide AMER transaction strategies down to the city, building and org level. This role will lead the prioritization and presentation of strategic insights and recommendations to lease, build, move, consolidate, close etc. sites to GREF decision makers and senior Business leaders for alignment. The Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders; and use reporting and research trends to drive meaningful interactions with Business leaders that enable data-based decision-making processes. They will use a customer-centric approach, by partnering with them to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing and presenting recommendations to acquire or dispose of sites by leveraging Amazon’s size and scale and translating business requirements into effective solutions aligned with the workplace strategy.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Work cross-functionally with a wide range of teams including Amazon Business Orgs, Regional Portfolio Management, Occupancy Planning, Design and Construction, IT, Security, Workplace, and Facilities.• Lead the creation of city-wide strategy plans for major metro areas; and develop portfolio plans that align to business goals, growth projections, customer needs, and market trends.• Oversee supply and demand (current/forecast) requirements by city and design portfolio strategy scenarios to identify approaches that best align with business goals.• Identify opportunities and provide guidance to optimize space for all orgs within the existing portfolio and new acquisitions.• Effectively prioritize work efforts across vendor partner contingency.• Effectively manage cross-functional engagement with the city, internal stakeholders (SPM’s, D&C, MAC, RE&F), and customers to drive coordination of efforts. BASIC QUALIFICATIONS- Bachelor’s degree in Finance, Project Management, architecture, interior design or another related field.- 8+ years professional experience demonstrating success in portfolio strategy leadership, broad scale occupancy planning, and move management projects.- 6+ years of experience in program or project management, with an emphasis in delivering cross functional projects. ...

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels. About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience ...

We are seeking an experienced cyber security and risk management leader with proven expertise in cyber security, eCommerce fraud investigations and risk mining (SQL, Python, Machine Learning, Data Science, etc.) to join The Trust & Store Integrity team (TSI) within SPS (Selling Partner Services). The individual in this role will lead a team of experts to investigate complex fraud schemes and prevent bad actors from committing fraud on our stores. The Sr. Security Industry Specialist is responsible for setting team goals, defining metrics to measure progress, and providing strategic consultation and guidance on emerging fraud trends in eCommerce, cyber security and compliance domains. An Individual in this role will own a portfolio of critical and high impact risk investigations and root cause analysis projects to scale their impact through technology and analytics (SQL, Python, machine learning). Further, an individual in this role is responsible to interpret and connect risks across Amazon’s multiple businesses and drive implementation of systematic solutions to solve endemic problems. The ideal candidate should be passionate about building teams (hiring, developing etc.), setting mechanisms to deliver results in a fast-paced environment, solving highly ambiguous risk problems through use of advanced data analytics and technology. They will lead their team to identify risk patterns, uncover process and technology gaps to prevent fraud at scale across Amazon stores worldwide. To be successful, the candidate must possess a customer-oriented attitude; have the highest standards of professionalism; and thrive in a work environment where everyone's views are respected and valued. Key job responsibilities• Complete risk analyses using complex data sets leveraging SQL, Python, R etc. • Build cross-team mechanisms to drive effective teamwork, communication, and collaboration across multiple groups with competing priorities. • Develop an in-depth understanding of the drivers for complex fraud schemes and create scalable processes for partner teams to understand the root cause of fraud risks in Amazon's internal business workflows and systems. • Define the metrics, measurements and analytical tools to quantify impact and surface area of risk and drive efforts to reduce those risks. • Advocate on behalf of Customers, Brands, and Selling Partners through the identification of gaps to prevent abuse, and drive resolution of the most impactful issues with the teams that own the product/application. • Partner with cross-functional teams of technical and non-technical stakeholders to define strategy, communicate, and drive progress across multiple initiatives• Anticipate bottlenecks, escalate effectively, anticipate and make tradeoffs to balance the business impact versus resource constraints. • Communicate program issues and status in a concise, accurate, and professional manner to all level of leaderships. • Remain flexible to changing priorities, open to new ideas and have Amazon's success firmly in your focus. • Conduct large scale deep dives to derive insights about tactics used to conduct abuse on our stores, identifying gaps and risk in Amazon's current mechanisms, systems, and policies • Write documents to share with partner teams and leadership team to provide progress update, propose new solutions, and drive alignment among stakeholders About the teamAbout the teamAbout the team The Trust & Store Integrity team (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We embrace our differences and are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. We design and implement policies, tools and innovative technology solutions to protect customers by identifying and preventing abuse worldwide. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Our team is comprised of experts in risk domains such as fraud, cybersecurity, data security, insider risk, regulatory compliance, etc. with a strong dependence on data analysis and or technical skills. We complement specialized industry skills with broad risk experiences gathered through years of experience to deliver results. We make mistakes, learn from them, and support each other. Our work is to solve hard puzzles - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.BASIC QUALIFICATIONS• Bachelor's degree in Information Security, Computer Science, Data Science/Analytics, Engineering, Mathematics, Statistics with 7+ years of relevant industry experience handling cyber security risks, fraud investigations, or regulatory compliance. • Highly proficient in data analysis (SQL or experience with multi-terabyte and petabyte relational databases) or scripting (i.e., Python, R, MATLAB).• 5+ years of team management experience in information security, access controls, fraud, cybersecurity, or regulatory compliance.• Proven history of managing talent and coaching team members to grow their career in technical and non-technical roles.• Excellent written and verbal communication skills to communicate security and business risk to a broad range of technical and non-technical audiences. • Proficient with data (SQL or experience with relational databases) or technology (i.e. Python, R, MATLAB).• Excellent written and verbal communication skills to communicate security and business risk to a broad range of technical and non-technical audiences. • Demonstrated analytical and quantitative skills using hard data and metrics to back up assumptions and develop business cases. • Proven ability to deliver complex projects across multiple teams. • Demonstrated experience in delivering complex projects across multiple teams.• Technical knowledge in at least one security domain such as access controls, engineering, system and network security, authentication, or security protocols. • High level of integrity and discretion to handle confidential information.• CompTIA Security certification or other cyber security certifications ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...