Operations Manager - Sauget, IL

ABOUT AMAZON Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us! Key Responsibilities and Job Elements: - Support, mentor, and motivate your team - Lead large-scope projects with site and regional impact - Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts)BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Area Manager II - Joliet, IL

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Sr. Account Executive, Financial Services

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (Financial Services vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required. This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS• 5+ years of B2B sales experience • 7+ years of digital media ad sales experience • 5+ years of B2B sales across fortune 500 advertisers and agencies experience • Experience closing sales and revenue generation ...

Ecosystem Programs Leader, Global Deal Strategy and Programs, 3PX, Private Pricing Experience

The Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing Program, designed to offer AWS Customers access to commercial benefits in exchange for long-term commitments. Under the umbrella of GDSP, Private Pricing Experience (3PX) is responsible for the design and delivery of the end-to-end Private Pricing experience for Customers, Sellers, and Solution Providers to drive scale and growth across the deal cycle.In this first-in-kind role, the Ecosystem Programs leader will develop and deliver global oversight of GDSP Private Pricing policies to include Partner, Distributor, Solution Provider, and Direct-To-Customer engagements across the deal cycle. As existing and future AWS customers continue to recognize and amplify value in the cloud, the new leader will build a customer-obsessed model for the next phase of Private Pricing Programs. If you enjoy building programs at scale for complex B2B tech sales organizations, this may be the role for you. Core objectives include establishing the ecosystem strategy to improve business outcomes across the deal cycle, while building a team to execute on scalable policies and process improvements for Private Pricing customers. We are seeking an energized leader with proven experience partnering with C-level executives to leverage and operationalize diverse data inputs to influence and design new policies, inspect existing policies, and to develop consistent programs and alignment across AWS Sales, Partner, Finance, and Legal organizations as well as additional stakeholders. Key job responsibilities1) Refine methodologies for existing Private Pricing benefits, to streamline and support efficient internal operations 2) Incubate offerings and policies from test-and-learn through launch3) Establish ongoing mechanisms to measure and drive business outcomes from new policies and offerings4) Collaborate with cross-functional teams (Sales, Partners, Customers) to execute on the vision, and ability scale teams for future growth5) Rigorously apply analytics (including causal and correlation analysis) to inform and develop new policies, benefits, and offerings that advance, differentiate and safeguard the Private Pricing Program6) Work closely with senior stakeholders across AWS and Amazon to ensure an aligned and coherent approach to customer value7) Centralize and document all Private Pricing policies (the rules that govern Private Pricing) and processes (operationalizing those rules), while streamlining and eliminating policies and processes that stifle innovation and impact deal velocity. 8) Continuously inspect and improve policies while establishing best practices9) Collaborate with cross functional stakeholders to identify, investigate, and resolve existing Private Pricing policies and process escalations, blockers, issues, gaps, and pain points that impact deal velocity10) Write data-driven, succinct narratives to drive C-Level Decision makingA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 10+ years of leadership experience to include building and managing cross-functional teams, driving strategic and transformational programs- 10+ years of business operations experience in Tech B2B Sales and Partner organizations (may include finance, legal, contracts, approvals, or other comparable experience)- 10+ years experience influencing policy in a large and complex organizations- Bachelor's Degree or equivalent experience ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Area Manager II - Matteson/Monee/University Park, IL

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Courier

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...