MA

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools ...

Amazon's Artificial General Intelligence (AGI) Team leads the company’s development of artificial general intelligence—including building a family of new generative AI models that are more generalized and capable. AGI foundational models and services can be used across all businesses at Amazon. AGI Data Services is a key part of the AGI org providing data creation, curation, and analytics services to help develop, test, and train the AI models. This TPM role’s scope includes defining strategy, processes and requirements, and leading cross functional development teams from design through delivery. You will be accountable for driving the entire product lifecycle, from platform product definition through specification, coding, quality assurance and launch to the world. Most importantly, you will influence engineering teams to build the right solutions. You will be also responsible for creating leverage by ensuring capabilities are reusable and scalable to world-wide legislative changes. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilitiesThe Sr. Technical Program Manager will interact with product management, FA/BA, cross partner teams, multiple stakeholders and leadership to deliver complex projects and programs. The person will anticipate bottlenecks, provide escalation management, make trade-off decisions, and balance business needs versus technical constraints.The person should have technical skills to provide solutions, design, build, and deliver it. This may include leading distributed technical teams to manage development, configuration, maintenance, administration, and integration with other systems. Successful candidates will have a strong technical background, be detail driven and have excellent problem solving abilities. You will have a deep understanding of product design and implementation details and will successfully represent the technical team to senior leadership and customers. Your technical expertise and operational excellence will influence the team’s decisions and drive secure and robust solutions, which have great customer experience.A day in the life• Provide technical leadership by facilitating solution/design/architectural discussions; find and research ways to utilize the tech Platform improving processes, productivity and scale.• Work closely with end users, product owners and BA/FA teams to bridge the gap between business and technical requirements and constraints.• Facilitate and oversee architecture review sessions to ensure design and configuration is consistent across the applications and standards have implemented.• Provide expertise on capacity management, level-of-effort estimation, task tracking and assignment.• Collaborate with partner teams to define deliverables, roadmaps, accompanying documentation for projects and programs.• Work with a cross-functional scrum teams to deliver projects in iterative release cycles.• Identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations at multiple levels.• Create, maintain and communicate project status, metrics to stakeholders.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of software development experience- 7+ years of working directly with engineering teams experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience ...

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong deep learning background, to build industry-leading technology with Large Language Models (LLMs) and multi-modal systems. You will lead projects that work on cutting edge technologies including multi-modal model alignment, moderation systems and evaluation.Key job responsibilitiesAs a Senior Applied Scientist with the AGI team, you will lead the development of novel algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence (GenAI). You are also expected to publish in top tier conferences. About the teamThe AGI team has a mission to push the envelope in LLMs and multimodal systems. Specifically, we focus on model alignment with an aim to maintain safety while not denting utility, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- PhD, or Master's degree and 5+ years of applied research experience- 5+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation, with development rubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. We design autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more. The Amazon Robotics Supply Chain and Operations organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. The Supply Chain team is seeking an experienced Sr. Global Commodity Manager for OEM Robotic Technologies (Robotic Arms, Labeling, Weighing and Vacuum Systems) with a background in global supplier management, new supplier introduction, supplier development, and executing sourcing decisions to support new product introduction and long-term commodity strategy. The ideal candidate for this position will be self-managed and driven sourcing strategist, with experience in managing complex solutions, mapping and aligning design and technology roadmaps, experience in creating sourcing strategies, and business acumen to support engineering teams to develop latest technologies through strong vendor base, without capacity constrain, while achieving cost reduction goals. The Sr. Global Commodity Manager has an important role in ensuring their respective commodity and suppliers meet the technical and commercial specifications necessary for Robotics to satisfy its internal Manufacturing Operations, Supplier Quality, Supply Chain, and Hardware Engineering customers. Key job responsibilitiesThis candidate will work collaboratively with multiple business functions in a team environment and will be responsible for the following: - Managing overall supplier relationships including supplier performance, capability, capacity planning, contracting, risk mitigation, and cost and quality improvements. - Collaborating with technical operations, engineering, and program teams on new product introduction programs to define standard and custom product requirements to ensure that sourcing strategies meet the technical capabilities, cost, and business objectives. - Developing efficient and accurate mechanisms for communicating forecast and capacity requirements for sustaining and new products. - Supporting the purchasing and planning teams by monitoring supplier performance and addressing supply and/or quality issues. - Aligning supplier strategies to Robotics objectives for sustaining production and new product release. - Developing a commodity and supplier technology roadmap, aligning business requirements with supplier capabilities. - Responsible for maintaining monthly supplier scorecards and conducting quarterly executive business reviews. - Periodic travel to supplier’s domestic and international manufacturing sites, approximately 25%.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in Business, Operations, Supply Chain Management, Engineering, or related field. - 5+ years of experience in supply chain, commodity management, and supplier management in a high volume, global sourcing and operations manufacturing environment. - 3+ years of direct experience working with a global supply base of cutting edge semiconductors and contract manufacturers. - Ability to review and understand engineering requirements for semiconductors, design documents for PCBAs and overall electro-mechanical components and parts. - Experience working closely with engineering to anticipate needs, map technology roadmaps and align with development road maps. - Experience developing, leading, and executing global supplier cost, risk, and lead time reduction strategies. - Experience with price and contract negotiation and execution with top tier semiconductor manufacturers. - Demonstrated use of technical, analytical, and management skills to lead RFQs, supplier selection, supplier capacity planning, and supplier risk identification/mitigation in NPI programs. ...

The Electrical Engineer designs and supports custom PCBA to be used in automated packaging platforms. The Electrical Engineer will work on system design, implementation and release to manufacturing. The Electrical Engineer will be responsible for integrating all electronics into the system PCBA, including safety, wireless, sensors, motor drive, and power systems. The Electrical Engineer will own the electrical architecture for the custom PCBA in a machine and help look for opportunities to bring design in house for future development. The Electrical Engineer will be involved in all phases of development and production, including triage and resolution of field issues.Key job responsibilities- Work with an interdisciplinary team to execute electrical system designs from concept to production including design, validation, testing and certification- Assist other electrical engineers with design elements, simulation, testing, documentation and troubleshooting on next generation designs- Own the electrical implementation and design of electric system- Own developing control schemes and supporting calibration development- Evaluate new technologies and industry trends for inclusion in future programsA day in the life- Work with interdisciplinary teams to architect and execute electrical designs from concept to production, including prototyping, validation, testing, and certification.- Design of industrial electrical systems and work closely with the Mechanical and Software team.- Write, develop and execute on functional specifications, design verification plans and test procedures.- Support production release to manufacturing and customer deployments.- Establish development processes to meet industry standards for functionally safe control systems (IEC 61508).- Be a bridge between the US and EU based Electrical Engineering teams.- Travel to development sites to support commissioning and troubleshoot field issues.About the teamAligning mechatronics and packaging into one organization, (Mechatronics and Sustainable Packaging, MSP) enables Amazon to develop, deploy and scale automated solutions across the Amazon Fulfillment Network, especially from Pick to SLAM for the Automated Robotics Sortable (ARS) network. This group works backwards from deep customer insights to deliver solutions that seamlessly integrate into brownfield and greenfield deployments with safety as a top priority. In addition, Sustainable Packaging solutions are a thread that impacts and connects all parts of the Amazon Stores supply chain and customer experience. They take ownership for the entire packaging experience including selling partner design, first/middle/last mile and total customer experience. They eliminate waste and packaging wherever possible. Where Amazon added packaging is required, they are transitioning from single-use plastics to curbside recyclable paper-based materials.BASIC QUALIFICATIONS- BS in Electrical Engineering (or similar field)- 5+ years experience with schematic entry, layout tools and DFx (preferred Altium toolset)- 5+ years experience with microcontroller design (STM32, ESP32, or similar)- 5+ years experience with communication interfaces (CAN/LIN/FlexRay/Ethernet/SPI/I2C, etc...)- 3+ years experience in medium volume production environments (10,000+ units per year)- Ability to support domestic and international travel as required by the program ...

The AGI team is responsibly advancing Amazon’s generative AI technologies, including the company’s most expansive multimodal foundation models.As a Software Developer, you will be responsible for leading a team of engineers in design, development, test, and deployment of innovative systems that can collect and process data within a smart and passionate multi-disciplinary team. We are looking for a candidate that will have an established a strong technical ability, great communication skills, and a motivation to achieve results in a fast-paced environment. You will collaborate closely with a team of Applied Scientists with expertise in specialized areas such as Natural Language Processing, and Machine Learning.Key job responsibilitiesWe are looking for passionate, hard-working, and talented Software Engineers who have experience building innovative, mission critical, high volume applications that customers love. You will have an opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you know.- Responsible for development and maintenance of core modules and services.- Work in an Agile/Scrum environment to deliver high quality software against aggressive schedules.- Will work with scientists and software engineers to evaluate technical feasibility, investigate design approaches and prototype and develop new technology.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Join the team which delivers highly differentiated silicon into Blink and Ring battery powered devices. Our validation team works on state-of-the art SoCs in a vertically integrated team environment to deliver products our customers love. The team works backwards from customer requirements to build super-low power, energy efficient designs that include the latest in AI, video processing, low power communications and CMOS fabrication technology.Because we are vertically integrated we directly get to see products built and ship based on our silicon.We work directly with product teams to increase the velocity of features and time to ship products.Key job responsibilities- Design and develop hardware products, including circuit boards, components, and systems, while adhering to industry standards and best practices.- Generate and maintain hardware design, testing, and quality control documentation.- Participate in design reviews, risk assessments, and product validation activities to ensure compliance with regulations.- Collaborate with cross-functional teams, including design, development and customer support, to provide feedback and input on product design, performance optimisation, and manufacturability.A day in the life- Execute comprehensive test plans, test cases, and test scripts to validate the performance, functionality, and durability of hardware products.- Conduct thorough testing and validation of hardware products to ensure compliance with specifications, requirements and quality standards.- Perform root cause analysis and troubleshooting of hardware defects and implement preventive measures for malfunctions to minimise future occurrences.- Stay up to date with the latest advancements in hardware testing methodologies and apply them to improve the overall quality of our products.BASIC QUALIFICATIONS- Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field.- 3+ years of demonstrable experience as a computer hardware engineer.- Strong knowledge of hardware design principles, testing tools, equipment, and techniques (mainly PCB designing).- Excellent analytical and problem-solving skills with an eye for detail and precision.- Ability to work independently and manage multiple tasks simultaneously. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real- world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.This role is a 6-month co-op to join AR full time (40 hours/week) from January thru July 2025. Amazon Robotics Co-op opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in (BOS27) Westborough, MA and (BOS12) North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.We are seeking a talented and motivated Product Development Engineer Co-Op to join our dynamic team. This is an exciting opportunity to gain hands-on experience implementing best-in-class processes within a complex design and manufacturing environment. Your key responsibilities will include applying Design for Excellence (DFx) principles during the new product introduction (NPI) process for a wide range of products, from initial concept through beta testing. You will also be tasked with integrating customer requirements for safety, manufacturability, deployability, and supportability into new product designs. Additionally, you will collaborate cross-functionally to develop and improve DFx feedback and services, guide product lifecycle changes, lead bill of material (BOM) strategy, and drive technology feasibility and improvement projects. Using advanced problem-solving techniques, you will identify and address technical root causes. To excel in this role, you should have a strong foundation in both design and manufacturing principles, combined with the capability to make impactful business decisions. Practical experience through prior internships, co-ops, or relevant extracurricular projects is highly preferred. This 6-month internship is an excellent opportunity to apply your technical skills in a fast-paced, innovative environment and make a tangible impact on the product development process. If you're passionate about problem-solving, thrive in a collaborative team setting, and want to contribute to the success of a leading technology company, we encourage you to apply.This Co-op will be responsible for:- Creating mechanisms, processes, and/or documentation to improve product development process- Gather, analyze and document functional/technical requirements for new projects, enhancements to existing solutions and production issues reported by end users- Drive resolutions within supply chain network and address manufacturability, production or design issues- Propose design changes that will enhance product manufacturability and testability- Support the design and implementation of production manufacturing tools and fixtures- Participate in brainstorming sessions- Support the build of models and prototypes- Support physical prototype testing, compile feedback and track to completion.- Support staff writing and evaluating Engineering Change Orders (ECOs), specifications and plansA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Pursuing a Bachelor's or Master's degree in Mechanical Engineering, Industrial Engineering, or a related field- Availability for a full-time (40 hours/week) 5-month co-op between January - June 2025- Graduation planned for December 2025 or later- Ability to travel up to 15% required (domestic and international) ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.We are seeking a talented, collaborative, and motivated Embedded Software Engineer to research and develop next generation sensor and compute technology in robotics. We are a cross-disciplinary team aiming to enable broad use cases of sensing and compute technologies in Amazon fulfillment network. The ideal candidate will have extensive experience in embedded systems and sensors. The candidate need to have strong technical expertise to deliver independently, as well as great leadership skills to work on multiple projects with internal teams and external partners. We will support you to make this journey fulfilling, rewarding and fun. Key job responsibilities- Research emerging sensor technologies and evaluate potential applications in Amazon fulfillment network.- Collaborate with hardware, software, test and operations teams as well as third party suppliers to develop next generation 2D & 3D sensors and compute platforms.- Define system requirements, write specifications, and create test plans.- Design and develop embedded systems to enable Artificial Intelligence (AI) on Edge Computing- Advise internal teams on sensing & compute solution design and integration.- Support product release to manufacturing and customer deployment.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- High level of proficiency with C/C++.- 3+ years experience of direct hands-on full embedded software development cycle, including design, prototype, development, coding standard, code review, source control, test, build, release, manufacturing, and deployment. ...

The Amazon Robotics Autonomous Mobility software team develops the autonomy software that powers Proteus, Amazon’s first fully autonomous warehouse robot. We are looking for a Senior Applied Scientist to join our perception and localization team. You will be part of an exceptional group of engineers building the platform and architecture for our onboard mapping, perception, motion planning and control software. In addition, you will collaborate with engineers and scientists across the team to develop and enhance our real-time multi-robot simulation capabilities. Key job responsibilitiesSpecific areas of focus may include (but are not limited too):- Researching, designing, and implementing scientific approaches for sensor calibration, including cameras and LIDARs.- Researching, designing, and implementing scientific approaches for SLAM (simultaneous localization and mapping).- Supporting and improving the large-scale deployment of a SLAM system shared across an autonomous robot fleet.- Evaluating and integrating new sensing modalities into an existing autonomy software stack.- Optimizing runtime performance of autonomy algorithms by exploiting underlying hardware acceleration capabilities.- Building frameworks for large-scale replay and analysis of events in pre-recorded sensor data.- Deliver high quality production level code (C++ or Python) and support systems in production.- Collaborate with other functional teams in a robotics organization.- Collaborate with hardware engineering team members on developing systems from prototyping to production level.- Work with stakeholders across hardware and operations teams to iterate on system design and implementation.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe are a multi-disciplinary team of collaborative Applied Scientists and Software Engineers with expertise in Computer Vision, SLAM, motion planning and controls. Our mission is to deliver a robust software solution the utilizes state-of-the-art sensor technologies and algorithms to enable safe and efficient operation of autonomous mobile robots throughout the Amazon fulfillment and transportation network. We take this mission seriously and work hard to achieve it, but we have a lot of fun along the way. After all, what's more fun than building robots?BASIC QUALIFICATIONS- Proven experience in robotic perception, SLAM, or computer vision.- M.S. or PhD in Engineering, Sciences, Mathematics or similar fields.- Excellent C++ or python programming skills including debugging, performance analysis, and test design. ...

Amazon Blink has an opportunity for an innovative Embedded Software Engineer to contribute to embedded system design and development.We are seeking an individual with a blend of firmware and hardware expertise to develop system and component level feature sets for Blink's line of simple and smart cameras, doorbells and accessories.This role involves root cause analysis as part of hardware bring-up, collecting data and reporting to stakeholders.You will partner with Systems Engineering to provide integration of hardware, firmware, and diagnostics to enable performance measurements and optimization.Key job responsibilitiesIn this role you will collaborate with hardware, manufacturing, and adjacent firmware teams to develop subsystem-level functionality on Blink designs. You will work with image and motion sensors, speakers and microphones, microcontrollers and RF chipsets. You will apply your expertise in C/C++ and Python firmware development as well as system design with constrained resources (MIPS, RAM, FLASH, I/O). Hardware experience is key to this role. The Systems SDE will need the ability to read and analyze electrical schematics, debug system performance, and expertise in diagnostic tools, and driver sources.The successful candidate will have a working knowledge of: - Board Support Packages - Debug tools and probes (JTAG)- Communication Buses (UART, I2C, SPI, etc.)- SoC and Embedded CPU architecture - Embedded Linux and/or FreeRTOS- Security technologies and protocolsA day in the lifeA day in the life involves maintaining projects and issues in our product development software tools and code repositories, as well as documenting technical information in our collaboration tools and wikis. You will be hands on with all stages of hardware development, supporting board bring up and using bench equipment to test and diagnose hardware.In this role you will participate in code reviews and hardware design reviews, offering ideas and insights for optimizing product performance. You will interact with the Technical Program manager and Quality Assurance on project priorities and firmware testing. And you will partner with Systems Engineering on proof of concept and exploration work during advanced development.About the teamYou will be part of the Ring Solutions Systems team, which is a larger systems team focused on Ring Alarm, Smart Lighting and Blink devices. The team works in a Kanban style Agile development and very closely with Hardware. Your team will be specifically focused on Blink development but have counterparts on the Ring side for consultation and knowledge sharing. At Blink we combine our startup culture with the resources and scale of Amazon to create a vibrant, fun, and rewarding place to work.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree in computer science or equivalent- 2+ years of experience with laboratory equipment including oscilloscopes, advanced digital multi-meters, logic analyzers and power analyzers ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Amazon Robotics is seeking Applied Science Interns and Co-ops with a passion for robotic research to work on cutting edge algorithms for robotics. Our team works on challenging and high-impact projects within robotics. Examples of projects include allocating resources to complete a million orders a day, coordinating the motion of thousands of robots, autonomous navigation in warehouses, identifying objects and damage, and learning how to grasp all the products Amazon sells. As an Applied Science Intern/Co-op at Amazon Robotics, you will be working on one or more of our robotic technologies such as autonomous mobile robots, robot manipulators, and computer vision identification technologies. The intern/co-op project(s) and the internship/co-op location are determined by the team the student will be working on.Please note that by applying to this role you would be considered for Applied Scientist summer intern, spring co-op, and fall co-op roles on various Amazon Robotics teams. These teams work on robotics research within areas such as computer vision, machine learning, robotic manipulation, navigation, path planning, perception, optimization and more. Learn more about Amazon Robotics: https://amazon.jobs/en/teams/amazon-roboticsBASIC QUALIFICATIONS- Currently enrolled in a PhD program in Computer Science, Robotics, Engineering, Machine Learning, Operations Research, Mathematics, or a related quantitative field- Degree program must be based in the United States with an expected graduation of December 2025 or later- Must be eligible for and available for full-time (40 hours per week) internship in person based out of the assigned office location for the whole duration of the internship/co-op- At least 1 year of relevant academic research or industry experience within Robotics, Computer Vision, Machine Learning, Optimization, Manipulation, Perception, Motion Planning and Controls, Movement, Autonomous Navigation, Path Planning, or related- Experience programming in Java, C++, Python, or related- Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation, with development rubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. We design autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more. The Amazon Robotics Supply Chain and Operations organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. The Supply Chain team is seeking an experienced Sr. Global Commodity Manager for Passives and PCBs (Distributors of electronic components and direct relationship with component and PCB manufacturers) with a background in global supplier management, new supplier introduction, supplier development, and executing sourcing decisions to support new product introduction and long-term commodity strategy. The ideal candidate for this position will be self-managed and driven sourcing strategist, with experience in semiconductor industry, mapping and aligning design and technology roadmaps, experience in creating sourcing strategies, and business acumen to support engineering teams to develop latest technologies through strong vendor base, without capacity constrain, while achieving cost reduction goals. The Sr. Global Commodity Manager has an important role in ensuring their respective commodity and suppliers meet the technical and commercial specifications necessary for Robotics to satisfy its internal Manufacturing Operations, Supplier Quality, Supply Chain, and Hardware Engineering customers. Key job responsibilitiesThis candidate will work collaboratively with multiple business functions in a team environment and will be responsible for the following: - Managing overall supplier relationships including supplier performance, capability, capacity planning, contracting, risk mitigation, and cost and quality improvements. - Collaborating with technical operations, engineering, and program teams on new product introduction programs to define standard and custom product requirements to ensure that sourcing strategies meet the technical capabilities, cost, and business objectives. - Developing efficient and accurate mechanisms for communicating forecast and capacity requirements for sustaining and new products. - Supporting the purchasing and planning teams by monitoring supplier performance and addressing supply and/or quality issues. - Aligning supplier strategies to Robotics objectives for sustaining production and new product release. - Developing a commodity and supplier technology roadmap, aligning business requirements with supplier capabilities. - Responsible for maintaining monthly supplier scorecards and conducting quarterly executive business reviews. - Periodic travel to supplier’s domestic and international manufacturing sites, approximately 25%.BASIC QUALIFICATIONS- Bachelor’s degree in Business, Operations, Supply Chain Management, Engineering, or related field. - 5+ years of experience in supply chain, commodity management, and supplier management in a high volume, global sourcing and operations manufacturing environment. - 3+ years of direct experience working with a global supply base of cutting edge semiconductors and contract manufacturers. - Ability to review and understand engineering requirements for semiconductors, design documents for PCBAs and overall electro-mechanical components and parts. - Experience working closely with engineering to anticipate needs, map technology roadmaps and align with development road maps. - Experience developing, leading, and executing global supplier cost, risk, and lead time reduction strategies. - Experience with price and contract negotiation and execution with top tier semiconductor manufacturers. - Demonstrated use of technical, analytical, and management skills to lead RFQs, supplier selection, supplier capacity planning, and supplier risk identification/mitigation in NPI programs. ...

Amazon's Global Logistics (GL) team is seeking an experienced Senior Applied Scientist to research and deploy production solutions for transportation Pricing, Downstream Impact (DSI), and Network Flow. In this role, you will contribute to our vision of offering best-in-class global transportation capabilities for FBA Sellers and Retail Vendors, enabling them to ship efficiently from their locations to Amazon warehouses worldwide. Your work will help lower the cost structure for Amazon and our shippers, while also improving selection and availability for Amazon's consumers by simplifying complex global supply chains and replenishing inventories faster.Key job responsibilities- Collaborate closely with product managers, research scientists, operations leaders, and technical leadership to build cutting-edge transportation capabilities.- Analyze large datasets, develop end-to-end workflows, prototype optimization and machine learning models, and launch production-ready solutions.- Communicate your research findings and provide scientific guidance to the business, influencing our product strategy and roadmap.- Conduct experimental research that will inform future investment areas for the transportation business.A day in the life- Reviewing and refining the requirements for a new transportation pricing model with the product management team.- Conducting exploratory data analysis to uncover insights that can inform the design of the pricing algorithm.- Building and testing optimization prototypes, iterating on the model based on performance metrics.- Presenting your progress and initial findings to senior leadership, soliciting feedback to shape the next phase of development.- Collaborating with the engineering team to ensure a smooth transition of the model into production.About the teamYou will be joining the Network Economics, Research and Data Science (NERDS) Team, which supports GL's transportation business for North America (United States, Canada, and Mexico). The team's research focuses on developing solutions to improve transportation pricing, costs, speed, shipper support, fraud/theft prevention, shipment visibility, and delivery appointment scheduling for Amazon warehouses.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of building machine learning models or developing algorithms for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

The Sensory Inference team at AGI is a group of innovative developers working on groundbreaking multi-modal inference solutions that revolutionize how AI systems perceive and interact with the world. We push the limits of inference performance to provide the best possible experience for our users across a wide range of applications and devices. We are looking for talented, passionate, and dedicated Inference Engineers to join our team and build innovative, mission-critical, high-volume production systems that will shape the future of AI. You will have an enormous opportunity to make an impact on the design, architecture, and implementation of cutting-edge technologies used every day, potentially by people you know. This role offers the exciting chance to work in a highly technical domain at the boundary between fundamental AI research and production engineering such as Quantization, Speculative Decoding, and Long Context for inference efficiency. Key job responsibilities• Develop high-performance inference software for a diverse set of neural models, typically in C/C++• Design, prototype, and evaluate new inference engines and optimization techniques• Participate in deep-dive analysis and profiling of production code• Optimize inference performance across various platforms (on-device, cloud-based CPU, GPU, proprietary ASICs)• Collaborate closely with research scientists to bring next-generation neural models to life• Partner with internal and external hardware teams to maximize platform utilization• Work in an Agile environment to deliver high-quality software against aggressive schedules• Hold a high bar for technical excellence within the team and across the organizationBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree in Computer Science, Computer Engineering, or related field- Strong C/C++ programming skills- Solid understanding of deep learning architectures (CNNs, RNNs, Transformers, etc.) ...

At Amazon Robotics, we design advanced robotic systems capable of intelligent perception, learning, and action alongside humans, all on a large scale. Our goal is to develop robots that increase productivity and efficiency at the Amazon fulfillment centers while ensuring the safety of workers.We are seeking an Applied Scientist to develop innovative and scalable solutions in motion planning for complex robotic systems. In this role, you will collaborate with a world-class team of experts in perception, machine learning, motion planning, and feedback controls to innovate and develop solutions for complex real-world problems.As part of your work, you will investigate applicable academic and industry research to develop, implement, and test solutions that support product features. You will also design and validate production designs. To succeed in this role, you should demonstrate a strong working knowledge of physical systems, a desire to learn from new challenges, and the problem-solving and communication skills to work within a highly interactive and experienced team. Candidates must show a hands-on passion for their work and the ability to communicate their ideas and concepts both verbally and visually.Key job responsibilities- Develop and optimize motion planning and trajectory generation algorithms for various robotic applications- Design and implement real-time control strategies for closed loop robotic systems- Conduct simulations and experiments to validate the performance of motion planning algorithms- Collaborate closely with software engineering teams to ensure scalable, real-time implementation of algorithms- Partner with cross-functional engineering teams to deploy algorithms from initial prototyping to production-level implementationA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- Experience programming in Java, C++, Python or related language- 3+ years of building machine learning models or developing algorithms for business application experience- Experience applying theoretical models in an applied environment- Experience in patents or publications at top-tier peer-reviewed conferences or journals- 3+ years of industry or academic research experience in applied research and development in robotics, with a focus on motion planning for robotic systems. ...

World Wide Tech Deployment (WWTD) is seeking an experienced and business oriented PMO Program Manager to join the Tech Deployment Global Project Management Office (TD PMO) team in driving the success of TD projects through understanding customer/business needs, creating mechanisms and analytics to support, and driving proper levels of reporting and compliance for our teams and leaders IN SUPPORT OF Governance, Risk management and Compliance for Tech Deployment process adherence, tool utilisation and data accuracy. Successful candidates will have Program and Project Management experience in with a focus on process improvement whilst possessing a good understanding of Governance and Compliance processes. Key job responsibilitiesAs a PMO Program Manager, you will be responsible for managing, analysing and reporting compliance of team members for process adherence, tool utilisation and data accuracy. You will be responsible for cross-org leadership communication as well as create status reports, trend risk analysis and governance policies. • Developing governance and compliance processes across multiple teams in line with the organisations needs.• Reporting business risks to senior leadership through trend analysis• Responsible for long term growth opportunities and risk identification, planning, communication and partnering with internal and external teams.• Works independently and in a group-setting, anticipates follow-up questions and responds with supporting data• Excellent communication, both verbal and written as you will be required to write policies, status reports, leadership report-out, update WBR/MBR/QBR documentation.• Working closely with external teams to implement corporate mandate process improvement within the organisationAbout the teamThe TD Global PMO is a centralized team responsible for overseeing and standardizing project management practices across the entire organization on a global level. The team is responsible for end to end business management from global intake, staffing models to project compliance. TD PMO provides guidance, support, and best practices to internal teams to ensure successful delivery of projects that meet business objectives, timelines, and budgets.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you.Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.BASIC QUALIFICATIONS- M.D. degree with 10+ years of experience.- 7+ years of directly-related industry experience. ...

Working at Amazon RoboticsAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.The Robotics Systems Engineer is a key member of the Amazon Robotics deployment team overseeing the installation, troubleshooting, and commissioning of Amazon Robotics equipment within new and existing fulfillment centers. This field engineering-based role requires proven technical skills related to the deployment of robotic equipment including work with mechanical, electrical, networking, and software systems during a deployment. While training is provided on the specific systems that the engineers will be working on a candidate should possess existing knowledge on the basic operations of robotics and networked mechanical and electrical systems prior to taking the position.A Systems engineer will work as a part of a team of 1-5 engineers supporting an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment. The deployments involve extensive collaboration with third party installers and contracted engineers, construction, hardware, software, IT, and many other partner teams – communication skills with both internal and external partners and customers are a must. As an Amazonian the candidate will be expected to be able to show independent initiative to identify and solve problems in real time during a project and drive continuous improvement projects forward to avoid recurrences.The robotics systems that the systems engineers will be deploying may be in various phases of a product life cycle. When supporting new products, the candidate will be expected to work to develop process documentation and modify the existing processes in partnership with project and program managers to drive business performance and sustainability. Proven technical understanding, a love of field work, and a keen interest in diving deep into the workings of the many robotics systems that Amazon uses are critical to success in this role.Project duration can range from a few days to several months and include travel across the US. International work is available for candidates interested in pursuing it.This role is a 12 week internship to join AR full time (40 hours/week) from May to August 2024. Amazon Robotics co-op opportunities will be based in the Greater Boston Area, in our two state-of-the-art facilities in Westborough and North Reading, MA. Both campuses provide a unique opportunity for interns to have direct access to robotics testing labs and manufacturing facilities.This position requires 75% travel. Valid US drivers license required.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:North Reading, MA, USABASIC QUALIFICATIONS- Currently completing a degree in Engineering or closely related STEM field. - Experience working on mechanical, electrical, IT networked, or software systems. - Understanding of data collection, reporting processes, and ability to make data-driven decisions. - Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports. - Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc. - Ability to read and develop technical documentation and process instructions.- Ability to handle multiple competing priorities in a fast-paced environment. - Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally. - Must be proficient in standard office software tools and processes ...

The AGI team is responsibly advancing Amazon’s generative AI technologies, including the company’s most expansive multimodal foundation models.As a Senior Software Developer, you will be responsible for leading a team of engineers in design, development, test, and deployment of innovative systems that can collect and process data within a smart and passionate multi-disciplinary team. We are looking for a candidate that will have an established a strong technical ability, great communication skills, and a motivation to achieve results in a fast-paced environment. You will collaborate closely with a team of Applied Scientists with expertise in specialized areas such as Natural Language Processing, and Machine Learning.Key job responsibilitiesWe are looking for passionate, hard-working, and talented Software Engineers who have experience building innovative, mission critical, high volume applications that customers love. You will have an opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you know.- Responsible for development and maintenance of core modules and services.- Work in an Agile/Scrum environment to deliver high quality software against aggressive schedules.- Will work with scientists and software engineers to evaluate technical feasibility, investigate design approaches and prototype and develop new technology.About the teamThe team is focused on agent capabilities to delight consumer and enterprise customers with practical AI solutions.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...