MA

Amazon Robotics is seeking a talented and motivated Sr. Engineer to architect, design, develop and test technologies that control and optimize robotic fulfillment used by .com operations.As a Senior Software Development Engineer on the Movement Sciences & Schedule team, you are a key member of a diverse team of engineers who deliver highly scalable robotic systems. You will architect, design and implement systems which perform the detailed planning and execution of movement for hundreds of thousands of robotic drives within Amazon's Robotics solution. Our teams software is at the heart of ensuring Amazon’s retail customers get their packages on time.You will have opportunities to collaborate and work with firmware engineers, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for Amazon's ever-growing robotic fleet.Key job responsibilitiesArchitect, design, and implement distributed systems applications and infrastructure in support of robotic movement.Influence the team's strategy and contribute to long-term vision and roadmap.Work with stakeholders across solutions architecture and operations teams to iterate on design and implementation.Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.Prototype and test concepts or features, both through simulation and emulators and with live robotic equipmentWork directly with customers and partners to test prototypes and incorporate feedback.Mentor other engineer team members.Utilize software engineering processes and technologies.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAs a software engineer on this collaborative team, you will be directly involved in developing cloud-based, high-performance solutions that orchestrate movement for a world-wide fleet of mobile robots and provide real-time data processing that brings data science models to real-world use. If you are a hard-working individual with a passion for programing from concept to production-ready software, then this is your dream job!The Movement Sciences & Scheduling (MOSS) team builds cloud-based, high performance software services that provide a central hub for sequencing all activities that orchestrate mobile robot movement. High-speed access to this information is used to plan and execute work allowing the mobile robots to deliver inventory into storage and to associates to fulfill customer orders.We also work with our data scientists to provide real-time data streaming and processing software that brings the data science models to real-world use. This system identifies issues on the warehouse floor that are impacting mobile robot performance and enables operations teams to take action. BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 7+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Highly scalable systems experience ...

Are you interested in helping to shape the era of Artificial Intelligence (AI)? AI is transforming entire industries and fundamentally changing the way we live and work. AWS is the place where organizations can build AI technology securely, responsibly, and with confidence. AWS is positioned at the forefront of GenAI with the deepest set of services and features as the leader in cloud. AWS is seeking an experienced Principal Account Manager to lead and continue to expand the business with strategic GenerativeAI startups.Sr. Manager, GenAI Startups will be a key member of the team responsible for providing business leadership and creative direction for this fast-paced and evolving technology working with strategic GenAI startups. You will build and maintain broad relationships , develop and manage a team of sales reps and lead a large team of extended resources. You will define an exec relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Come build the future with us.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Key job responsibilitiesExperience as a quota carrying technology field sales individual, or business development professional.Experience increasing technology adoption and creating long term transformational account strategies.Experience working with and presenting to C-level executives, IT, and other lines of business.Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to for GenerativeAI StartupsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of technology related sales, business development or equivalent experience- 5+ years of sales management experience- Experience in management of large, complex enterprise accounts or equivalent ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics co-op opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Must be eligible and available for a full-time (40h / week) 6-month co-op between January to June 2025 or July to December 2025 Travel amount is less than 10% a year.Key job responsibilities- Converting data into digestible business intelligence and actionable information- Design and develop highly available dashboards, perform business analysis and data queries using SQL, Python and other BI Tools- Working with large data sets, automate data extraction, and build monitoring/reporting dashboard- Story telling with Data and Visuals- Interacting with internal stakeholders to deep-dive outlier events- Analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities- Communicating complex analysis and insights to our stakeholders and business leaders, both verbally and in writing.- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable formatBASIC QUALIFICATIONS- Knowledge of Tableau or Power Query- Knowledge of SQL- Work 40 hours a week throughout the course of a 10 weeks to a 6 months summer internship- Experience in Excel (macros, index, conditional list, arrays, pivots, lookups)- Are 18 years of age or older ...

Amazon Robotics is seeking a talented and motivated Engineer to architect, design, and develop technologies that deliver state of the art vision capabilities across multiple robotic platforms.As an Engineer on the Sensing and Compute team, you will be part of a passionate and diverse team of engineers who design scalable, robust, and highly performant vision systems across a world-wide fleet of robots. You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists, hardware engineers, and cross-functional teams to deliver the next generation of vision sensing to the Amazon portfolio.Key job responsibilitiesArchitect, design, and implement vision systems for robotic platformsInfluence the team's strategy and contribute to long-term vision and roadmap.Work with stakeholders across , science, and operations teams to iterate on design and implementation.Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.Prototype and test concepts or features, both through simulation and emulators and with live robotic equipmentWork directly with customers and partners to test prototypes and incorporate feedbackMentor other engineer team members.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Location may be either Westborough, MA or North Reading, MA. Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of collaborative doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. As an Amazon Robotics mechanical engineer, you will develop innovative system architectures and module designs for our robot drive solutions. The ideal candidate has experience designing and analyzing mechanical systems, is enthusiastic about analytical problem solving and possesses practical knowledge of medium volume manufacturing methods using stamping, extrusion, casting, and injection molding. This position reports directly to the Mechanical Engineering Manager. Key job responsibilities - Collaborating with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing - Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch and sustain a high performing robotic fleet world wide - Writing functional specifications, design verification plans, and functional test procedures - Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownershipA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS degree in mechanical engineering or equivalent- 4+ years of working in mechanical engineering or equivalent experience- SolidWorks or similar CAD experience with best practices for part design, advanced assemblies, complex configuration management- Hands on experience crafting simple proof-of-concept models- Thorough understanding and use of principals, theories and concepts in mechanical engineering- Strong organizational skills and the ability to work well with cross-functional teams- Ability to effectively communicate concepts and write technical documents ...

The Sr. Commodity Manager has an important role in ensuring that their respective commodity and suppliers meet the technical and commercial specifications necessary for Robotics to satisfy its internal Manufacturing Operations, Supplier Quality, Supply Chain, and Hardware Engineering customers. This candidate will work with multiple business functions in a team environment.Key job responsibilitiesManaging overall supplier relationships including supplier performance, capability, capacity planning, contracting, risk mitigation, cost and quality improvements. Working with technical operations, engineering, and program teams on new product introduction programs to define standard and custom product requirements ensuring sourcing strategies meet the technical capabilities, cost, and business goals.Developing efficient and accurate mechanisms for communicating forecast and capacity requirements for sustaining and new products.Guiding the purchasing and planning teams by monitoring supplier performance and addressing supply and/or quality issues.Aligning supplier strategies to Robotics goals for sustaining production and new product.Development and execution of global commodity strategies that align business requirements with supplier capabilities.Maintaining monthly supplier scorecards and conducting quarterly executive business reviews.A day in the lifeThe GCM will work with a cross functional team including representation from Manufacturing Engineering, Hardware Engineering, Advance Quality Engineering, Program Management, Finance and Legal.The GCM in this role will own and cultivate relationships with a broad range of suppliers focused on metal fabricated components that comprise the robotic work cells and stations used in conjunction with robotic drive units to move packages efficiently within Amazon FC's.About the teamThe team consists of global sourcing professionals from various career and educational backgrounds including Automotive, Consumer Products, Technology and Aerospace. Educational background diversity consisting of Finance, Engineering and Supply Chain Management.BASIC QUALIFICATIONS• Bachelor’s degree in Business, Operations, Supply Chain Management, Engineering, or related field. • Experience in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment. • Experience working with a global supply base of high-volume steel metal fabrication component suppliers, steel raw materials management and other metal related commodities.• Review and understand engineering design documents for mechanical components. • Experience developing, leading, and executing global commodity strategies focused on supplier cost, risk, and lead time reduction strategies. • Experience with contract negotiation and execution with high volume domestic and internationally based suppliers.• Technical, analytical, and management skills to lead RFQs, supplier selection, supplier capacity planning, and supplier risk identification/mitigation in NPI programs. ...

Are you looking for the chance to work in a fast-paced environment while supporting cutting-edge technology services used by millions of customers? We are seeking a dynamic HR professional to join our Amazon Web Services (AWS) Human Resources team as a Sr. HRBP for Foundational Data Services (FDS). You’ll partner the VP, AWS Migrations and Modernization and the Director, File and Object Storage Services. Modernization and Migrations organization is reimagining how customers migrate their data, workloads, and applications to the cloud using AI, making it simpler and faster to reap the benefits of being on the cloud. Customers use AWS storage services to reliably and cost-effectively store and access their data at scale, enabling a wide range of applications and workloads, from big data analytics to machine learning, with the flexibility and durability required for modern computing needs.The ideal candidate will have experience partnering with senior leaders on their people agendas spanning talent, culture, workforce, and transformation. We are looking for an HR practitioner with deep curiosity for the business and the ability to leverage that understanding to support the organizations' future strategy and talent needs. You'll help business leaders make data-driven decisions, lead and facilitate change, and deliver high-impact solutions in a rapidly evolving, complex environment. You’ll also partner closely with talent acquisition, DEI, workforce planning, compensation, and other teams to build strong teams and deliver on cross-company initiatives.Key job responsibilities• Set HR strategy and goals, integrating Amazon/AWS-wide-priorities.• Partner with the business on organizational design, workforce planning, succession planning, skills assessment and development, and other initiatives to optimize for business objectives.• Provide impactful coaching to guide business leaders and senior managers.• Leverage data-driven analysis to influence business partners with compelling recommendations.• Partner with global HR teams to support business unit needs and contribute to global HR initiatives.• Lead HR projects and key initiatives in collaboration with peers across the organization.BASIC QUALIFICATIONS· Bachelor’s degree, or equivalent experience · 7+ years of experience in an HR generalist leadership role· Strong judgment and experience coaching senior leaders. · Broad experience and specific knowledge of human resource theory, including employee relations, learning, and performance management. · Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills ...

Working at Amazon RoboticsAre you inspired by invention? Is problem solving through collaborative teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, enthusiastic team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Job Overview – As an Amazon Robotics mechanical engineer, you will develop innovative hardware designs for our emerging robotic systems and improve existing hardware to optimize performance and enhance customer experience. The ideal candidate has experience designing and analyzing mechanical systems, enjoys analytical problem solving, possesses practical knowledge of high volume manufacturing methods and is a role model for engineering best practices. This position reports directly to the Mechanical Engineering Manager. Key job responsibilitiesThe Mechanical Engineer will be responsible for: - Working with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing - Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch and sustaining - Writing functional specifications, design verification plans, and functional test procedures - Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownership - Design and adaptation of holistic hardware solutions for ambiguous problems with fluid requirementsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS in Mechanical Engineering- SolidWorks or similar CAD experience, understanding of best practices for part design, advanced assemblies and complex configuration management- Hands on experience crafting proof-of-concept models and prototypes- Thorough understanding of principals, theories and concepts in mechanical engineering and ability to apply them to product design- Ability to effectively communicate concepts and write technical documents- Experience with full lifecycle and proficiency at completing tasks to meet milestones- Experience evaluating design, performance and logistical tradeoffs for hardware systems ...

Working at Amazon RoboticsAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.The Robotics Systems Engineer is a key member of the Amazon Robotics deployment team overseeing the installation, troubleshooting, and commissioning of Amazon Robotics equipment within new and existing fulfillment centers. This field engineering-based role requires proven technical skills related to the deployment of robotic equipment including work with mechanical, electrical, networking, and software systems during a deployment. While training is provided on the specific systems that the engineers will be working on a candidate should possess existing knowledge on the basic operations of robotics and networked mechanical and electrical systems prior to taking the position.A Systems engineer will work as a part of a team of 1-5 engineers supporting an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment. The deployments involve extensive collaboration with third party installers and contracted engineers, construction, hardware, software, IT, and many other partner teams – communication skills with both internal and external partners and customers are a must. As an Amazonian the candidate will be expected to be able to show independent initiative to identify and solve problems in real time during a project and drive continuous improvement projects forward to avoid recurrences.The robotics systems that the systems engineers will be deploying may be in various phases of a product life cycle. When supporting new products, the candidate will be expected to work to develop process documentation and modify the existing processes in partnership with project and program managers to drive business performance and sustainability. Proven technical understanding, a love of field work, and a keen interest in diving deep into the workings of the many robotics systems that Amazon uses are critical to success in this role.Project duration can range from a few days to several months and include travel across the US. International work is available for candidates interested in pursuing it.This role is a 6 month co-op to join AR full time (40 hours/week) from January to June 2025 or July to December 2025. Amazon Robotics co-op opportunities will be based in the Greater Boston Area, in our two state-of-the-art facilities in Westborough and North Reading, MA. Both campuses provide a unique opportunity for interns to have direct access to robotics testing labs and manufacturing facilities.This position requires up to 75% travel. Valid US drivers license required.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Are enrolled in or have completed a Bachelor's degree in electrical engineering, computer engineering, or equivalent- Are enrolled in a academic program that is physically located in Canada- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based ...

The WWGST (Worldwide Grocery Stores Tech) teams are seeking a highly motivated Senior Applied Scientist (Level 6) to join our team that is focused on building new technologies for grocery stores. We are a team of applied scientists invent new algorithms (especially artificial intelligence, computer vision and sensor fusion) to improve customer experiences in grocery shopping such as Dash Cart or Self-CheckOut. The Amazon Dash Cart is a smart shopping cart that uses sensors to keep track of what a shopper has added. Once done, they can bypass the checkout lane and just walk out. The cart comes with convenience features like a store map, a basket that can weigh produce, and product recommendations. Amazon Dash Cart’s are available at Amazon Fresh, Whole Foods. Learn more about the Dash Cart at https://www.amazon.com/b?ie=UTF8&node=21289116011.Key job responsibilitiesAs a Senior Applied Scientist, you will help solve a variety of technical challenges and mentor other junior scientists. You will be leader of the applied science team to resolve the hard problems. You will play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent and deliver improvements every day. We will give you the tools and assistance you need to invent with us in ways that are rewarding, fulfilling and fun. The Amazon Robotics (AR) Global Operations organization manufactures high-quality robotics for design centers across Amazon. It’s a fast-paced operation that works cross-functionally with teams across Amazon globally. The Advanced Product Quality Engineering (APQE) team is a multi-disciplinary organization that does Quality Engineering and Quality Systems Management across AR’s Global Enterprise. This position will report to Quality Engineering Manager.We are actively seeking a talented and motivated engineer with a proven track record of implementing Quality Engineering principles in NPI and sustaining products. You will be working with cross-functional teams that engage in product development for both internal and external manufacturing operations.Key job responsibilitiesActively foster a culture of inclusion.* Engaging in internal and external business partners to deliver key artifacts such as (DFMEA, PFMEA), DFX, New Unique and Different (NUD) and MAP.* Embed with Hardware, Manufacturing, and Test Engineers in defining success criteria for early production builds in new programs.* Represent quality and report status and risk mitigation in NPI Program Reviews.* Partner with peer teams such as Manufacturing, Supply Chain and Test Engineering to drive data-driven risk mitigation/strategy.* Reporting in program reviews and top-level quality performance reviews/dashboards.Responsible for:* Managing NPI quality program schedule and respective engagement planning* Defining NPI quality deliverables and deliver in collaboration with stakeholders in Supply Chain, Hardware Engineering, Manufacturing, Deployment, and Global Support Services* Participating in NPI phase gate reviews to ensure quality requirements are met* Conducting supplier assessments for key suppliers to identify risks and implement supplier development plan. * Defining APQP/PPAP strategies, review and approve related documents (D/PFMEA, Control plan, FAI, Process capability studies etc)* Conducting failure analysis, root cause investigations and implement corrective actions to improve product quality.* Contribute to lessons learned and process improvements.Up to 40% travel required.A day in the lifeAmazon offers a full range of benefits to assist you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAdvanced Product Quality Engineering's (APQE)'s mission is to ensure delivered hardware solutions perform to customer expectations across the product lifecycle.Our core responsibilities include: * Lower Lifecycle Costs & Labor* Lower Technical Risk at Scale * Improve Supplier PerformanceWe strive to achieve this with relentless focus on Customer needs, application of technical problem solving methodologies and collaboration with internal and external stakeholders.BASIC QUALIFICATIONS- Bachelor’s degree in mechanical, electrical, computer science or related engineering field.- 5+ years of experience in applying Quality Engineering principles like APQP, PPAP, DFX and FMEA in new product introduction.- Strong process improvement mindset for Agile environments, passion for quality.- Excellent business communication skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Able to write clear and persuasive papers.- Able to operate in a highly ambiguous environment. ...

The Artificial General Intelligence team is responsibly advancing the company’s generative AI technologies, including Amazon’s most expansive multimodal Large Language Models. Our inference engines power these initiatives. You will leverage advanced hardware, innovative software architecture, and distributed computing techniques to enable breakthrough research and product development across the company.Your innovations in the inference runtime will be instrumental in establishing Amazon as the market leader in enterprise AI solutions.Key job responsibilitiesYou will develop, improve and release our cutting-edge inference engines.You will lead our efforts to build the best inference performance on custom AWS Trainium and Inferentia silicon and the Trn1, Inf1/2 servers. Strong software development (Python and C++) and Machine Learning knowledge (Text and Multimodal) are both critical to this role.You will understand current and future directions of ML framework development, with a focus on enabling the fastest and most price-performant inference. About the teamOur mission is to build the fastest and most price-performant inference engines serving AGI's best-in-class models for Amazon's customers. We are a Science and Engineering team working on the cutting edge of inference. We are interested in tackling the hardest and most impactful problems in AI inference. We explore inference-aware architectures, and compiler, kernel and runtime improvements to serve AI models of increasing size and performance.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience as a mentor, tech lead or leading an engineering team- Fundamentals of machine learning, prevalent model architectures including Transformers, familiarity of training and inference lifecycles, work experience with inference frameworks and inference optimizations. ...

Work hard. Have fun. Make history.Our overall mission is simple: we want Amazon to be the place where our customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it.As a result of continued growth, our Technology Deployment - Systems Integration team is now searching for an innovative and solutions-oriented Systems Development Engineer to be a part of our global initiative of developing and delivering the next generation of world-class fulfillment systems through the use of advanced technology.Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including design, development, implementation, enhancement, and support.System Development Engineers (SysDE’s) will be part of a new product/technology development cycle and responsible for successful delivery of equipment for further testing and evaluation. You will serve as a liaison between Fulfillment Center Operations (our customer) and product development engineers.This role will require the ability to build relationships across a cross-functional team and capture and synthesize the voice of the customer. Your primary goal is to own the development and improvement of the deployment process, validating and testing processes through lab and field activities. You will integrate, deploy, and troubleshoot solutions for new advanced technology systems, iterating and providing feedback to internal and external partners with each opportunity.As an Amazonian you are able guide the implementation and delivery of complex system designs and advanced technology in ambiguous and complex problem spaces. You integrate systems for safety, security, stability, and efficiency. You participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.You must be responsive, flexible, and able to succeed within an open collaborative environment. Amazon’s culture encourages innovation and expects engineers to take a high-level of ownership in solving complex problems.Come help us make history!Key job responsibilitiesYour Responsibilities:The following roles and responsibilities are required for a successful Systems Development Engineer:* Support the installation of complex cross-functional projects with considerable impact. Projects may span organizations or geographies in support of business goals.* Work with internal and external engineering teams to successfully deliver cross-functional projects that are of a high-quality (e.g., on-time, on-budget, maintainable, low-defects, etc.).* Contribute to project priorities, establishing milestones, and driving schedules to meet a deadline. Establish, capture and present KPI metrics to evaluate success and failure of project.* Responsible to deep dive technical solutions that encompass advanced technology applications, conveyor hardware selection, material handling integration, and commissioning content and expectations.* Participate in design reviews and support execution efforts between internal teams and outside vendors including equipment specifications, material flow, process design, and site layout.* Communicate project status, effectively answer project questions in detail, and regularly produce clear and concise summaries for the projects you own to your program management team.* Capture and synthesize the Voice of Customer (VoC) for all new product introductions and leverage this information to prioritize system defects and influence the triage efforts with Product Development teams applying lessons learned to enable acceleration and deployment scale.* Build strong working relationships with Fulfillment Center/Sort Center managementand their operations teams across multiple sites as well as their Facilities, Finance, Safety, Process Engineers, and other business stakeholders.* Identify process improvement initiatives in support of operations, deployment, or engineering teams within a geographic node.* Develop cross-functional knowledge of Operations and Engineering team systems, processes, procedures, and tools.* Collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions with quick turnaround.* Travel up to 75% throughout North America, which can vary based on peak seasons.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with Linux/Unix- 5+ years control system experience including PLC/IPC based controls design, development, implementation and support. E.g. Allen Bradley, Siemens and CODESYS systems- Experience with the designs of complex, automated material handling equipment, packaging technologies, or systems including robotics (FANUC, ABB, UR) and high-speed manufacturing.- Experience working technical documentation such as flow diagrams, conveyor and equipment layouts, and installation details- Demonstrated understanding of life-cycle embedded systems development including hardware (circuit and logic designs, PLCs), software (embedded operating systems and programming), testing and implementation.- Experience in testing and implementing software (embedded operating systems and programming).- Experience in industrial networking and communications including topology design and familiarity with TCP/IP and Fieldbus applications.- Experience with 3-phase electrical systems ...

Are you excited about developing AI/ML solutions to revolutionize robotics and automation? Are you looking for opportunities to build and deploy them on real problems at truly vast scale? At Amazon Fulfillment Technologies and Robotics we are on a mission to build high-performance autonomous systems that perceive and act to further improve our world-class customer experience - at Amazon scale. The Research team at Amazon Robotics is seeking a passionate hands-on Applied Scientist to innovate in the field of planning for fleets of mobile robots. The focus of this position is optimizing movement in warehouses that feature thousands of robots in constant motion moving inventory around the building. Relevant research topics include planning and scheduling for multi robot systems, multi-agent path finding, and developing ML models to render fleet behavior adaptable to varying operating conditions. The work includes eliciting and addressing basic research questions from AR's rich application settings, running large-scale A/B tests on robots in our facilities, and collaborating with engineering teams to deploy solutions in our vast robot fleet.Key job responsibilities* Research vision - Where should we be focusing our efforts* Research delivery - Proving/dis-proving strategies in offline data or in simulation* Production studies - Insights from production data or ad-hoc experimentation* Production implementation - Building key parts of deployed algorithms or modelsA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou would join our Movement Science team that includes scientists with backgrounds in planning and scheduling, machine learning, and robotics. We develop novel planning algorithms and machine learning methods and apply them to real-word robotic warehouses, including: - Planning and coordinating the paths of thousands of robots - Dynamic allocation and scheduling of tasks to thousands of robots - ML models that adapt system behavior to varying operating conditions - Co-design of layouts and the algorithms to optimize movement on themOur team is part the Research, Applied, and Data Science organization within Amazon Robotics, a hub to foster innovation and support scientists across Amazon Robotics.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience with any of the following (preferably in the context of multi-robot/multi-agent systems): automated planning, scheduling, heuristic search, deep learning, transformer-based models, foundation models, robotics ...

Join a group of the brightest engineers to develop next generation of Amazon's world class robotics. Amazon Robotics Teams create and manage the largest fleet of industrial autonomous robots in the world and we are seeking top-notch embedded engineers who are action oriented, passionate about building things, and enjoys solving problems in innovative ways. You will work with a multidisciplinary team to rapidly bring to life ground breaking ideas to full scale production devices that are trusted by thousands of associates at Amazon's facilities around the world.We hire the world’s brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. We want people who will help share and shape our mission to be Earth’s most customer-centric company. Amazon’s evolution and success is driven by the spirit of invention that’s part of our DNA. We do this daily by solving complex technical and business problems with ingenuity and simplicity.As part of the Embedded and Firmware teams you’ll be involved in the development and maintenance of the software that powers our robotic fleet, including embedded Linux, computer vision, navigation, obstacle detection, motor control, WiFi, Safety, Security, and more.Key job responsibilitiesThe ideal candidate is passionate about building the right solutions for our customers and willing to collaborate with other teams to ensure that our product will meet Amazon-scale while simultaneously raising the bar for associate's safety. They will:* Develop and maintain robotic systems used in the world’s largest autonomous robot fleet.* Learn and master multiple components including networking/wifi, security navigation, obstacle detection, motor control, and a variety of sensors. * Participate in the architecture of these complex systems and collaborate with coworkers to realize the teams goals.* Provide feedback in the peer review process as well as effectively communicate with technical leadership.* Create solutions that strike the balance between world class performance and world class safety. A day in the lifeAs an Embedded / Firmware Software Engineer at Amazon Robotics you will work with cross functional teams in order to develop, test, and debug our robotic systems. The development process will involve the participating in the design process, analysis of any potential hazards, and implementation of new products and features. Testing efforts involve either writing automated tests to vet the newly created features or live testing to debug and root cause issues.In addition to normal development and testing responsibilities, software engineers are occasionally involved in live debugging our systems at Fulfillment centers.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe firmware team is a comprised of super-smart doers who work passionately to apply cutting edge advances in robotics and to solve real-world challenges.We take our responsibility for safety seriously but strive to produce the right product that also gives us the performance we need.We pay attention to the details so others don't have to and strive to make systems that are natural and intuitive. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience as a mentor, tech lead or leading an engineering team- High level of proficiency with C/C++ and Python- Hands-on system experience with Linux, including device drivers and multicore systems- Proven experience diagnosing and debugging complex, difficult, multi-variable system issues- Hands on experience with embedded or real-time operating systems, such as Free RTOS, RT Linux or Micrium- Has successfully performed as a team member or technical lead on a complex project- Proficient oral and written communication skills. Collaborates well in a team environment ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you'll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we can't even image yet. We invent new improvements every day.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.This role is a 6 month co-op to join AR full time (40 hours/week) from January to June 2025. Come join us in North Reading, MA, or in our newly expanded innovation hub in Westborough, MA!Amazon Robotics is seeking a talented and motivated electrical engineering student to assist with system design, implementation, and release to manufacturing. The ideal candidate will have had experience with and interest in electrical engineering concepts, circuit analysis, creating schematic designs, doing component research, and creating test procedures & reports.The Electrical Engineering Co-op will be responsible for:- Assisting an interdisciplinary team of engineers in the execution of product designs from concept to production including design, prototyping, validation, testing, and certification- Assisting in the architecture, design, and implementation of complex circuit designs.BASIC QUALIFICATIONS- Currently working towards a BS or MS in Electrical Engineering (or similar field) with at least one semester remaining of school after the completion of co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between January to June 2025.- Classroom and project experience in electrical and/or system level design ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. The Amazon Robotics (AR) Operations organization manufactures high-quality robotics and gets the right materials to the right place at the right time to enable our automated solutions. It’s a fast-paced operation that works cross-functionally with teams across Amazon globally, and is driven by data and performance indicators. We are seeking a talented and motivated Sr. Manufacturing Engineer with a proven track record of implementing best in class manufacturing system for scalability within a complex supply chain. This role will report to the Manager of Advanced Manufacturing Engineering. You will be responsible for applying manufacturing skills to influence product designs and transition a wide range of autonomous robotic solutions from design to production. You will work cross-functionally to develop suppliers, manage product lifecycle changes, lead product quality improvement projects and drive technical root cause for supplier defects. The successful candidate will be capable of making wide-ranging business decisions on behalf of the organization and willing to “roll up sleeves and do what needs to get done” to consistently deliver results.Key job responsibilities• Provide manufacturing process feedback for scalability on mechanical and electromechanical designs.• Guide best practices on manufacturing tolerances using GD&T. • Launch tooling with accelerated schedules. Assess project risk.• Review external production processes, identify risk and mitigate.• Qualify production processes based on dimensional data, control plans.• Drive internal and external PFMEA reviews.• Solve technical problems across a broad set of manufacturing commodities.• Mentor team members and design engineers.• Propose design changes that will enhance product sustainability.• Evaluate and manage new and existing suppliers for scalability. • Evaluate production, supplier and field failures for root cause analysis and resolution.• Up to 30% travel required. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BSME/EE or equivalent required.- 10+ years of relevant work experience.- Excellent verbal and written communication skills.- Demonstrated expertise with new product development.- Familiarity with industry standard tools for problem solving and risk management.- Broad manufacturing commodity background (Mechanical and Electrical).- Deep commodity experience with one or more of the following: Sheet metal manufacturing, Printed Circuit Board Assemblies, Sensors, Cameras, Cables ...

Job summaryAmazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Equipment Coordinator will be responsible for utilizing his/her skills to provide assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.Key job responsibilities• Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. • IT Equipment Coordinators are also responsible for organizing & maintaining spares inventory, RMA and repair process for all devices under warranty. • The IT Equipment Coordinator is a member of the larger IT team within the FC supporting the Techs & Engineers in daily projects, tasks and activities to support FC Operations as directed. This position reports directly to the IT manager for the fulfillment center.A day in the lifeupdating and resolving ticketsconducting regular equipment auditsassist in procurement, receiving & maintaining critical spares & proper inventory levelstriage and repair defective equipment, processing RMAsassisting Operations with equipment readiness for start of shiftwork as part of the team implementing local and OTS projectsBASIC QUALIFICATIONS• Understanding of basic computer/network concepts and terms• Experience with inventory management and asset tracking• Experienced background with computers troubleshooting and repair• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook• High school diploma or equivalent• Willingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nights• Stand/walk for 10-12 hours at a time• Must be able to bend and lift equipment throughout the shift• Authorization to work in the U.S. without sponsorship ...

Are you excited about developing algorithms and models to power Amazon's next generation robotic storage systems? Are you looking for opportunities to build and deploy them on real problems at truly vast scale? At Amazon Fulfillment Technologies and Robotics we are on a mission to build high-performance autonomous systems that perceive and act to further improve our world-class customer experience - at Amazon scale. We are looking for enthusiastic scientists for a variety of roles.The Research team at Amazon Robotics is seeking a passionate, collaborative, hands-on Research Scientist to develop planning and scheduling algorithms to support Amazon's next generation robotic storage systems. The focus of this position workflow optimization and robot task-assignment. It includes designing and evaluating planning and scheduling algorithms using a combination of machine learning and optimization methods as appropriate. This work spans from research such optimal decision making, to policy learning, to experimenting using simulation and modeling tools, to running large-scale A/B tests on robots in our facilities.The ideal candidate for this position will be familiar with planning or learning algorithms at both the theoretical and implementation levels. You will have the chance to solve complex scientific problems and see your solutions come to life in Amazon’s warehouses!Key job responsibilities- Research design - How should solve a particular research problem- Research delivery - Proving/dis-proving strategies in offline data or in simulation- Production studies - Insights from production data or ad-hoc experimentation- Prototype implementation - Building key parts of algorithms or model prototypesA day in the lifeOn a typical day in this role you will work to progress your research projects, meet with engineering, systems, and solutions stakeholders, brainstorm with other scientists on the team, and participate in team processes. You will follow your research projects though the entire life cycle of design, implementation, evaluation, analysis, and will communicate your findings and results through technical papers and reports. You will consult with engineering teams as they incorporate your models and analyses into system and process designs.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur multi-disciplinary science team includes scientists with backgrounds in simulation, planning and scheduling, grasping and manipulation, machine learning, and operations research. We develop novel planning algorithms and machine learning methods and apply them to real-word robotic warehouses, including:* Planning and coordinating the paths of thousands of robots* Dynamic allocation and scheduling of tasks to thousands of robots* Learning how to adapt system behavior to varying operating conditions* Co-design of robotic logistics processes and the algorithms to optimize themOur team also serves as a hub to foster innovation and support scientists across Amazon Robotics. We also coordinate research engagements with academia, such as the Robotics section of the Amazon Research Awards.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- Experience analyzing both experimental and observational data sets- Knowledge of R, MATLAB, Python or similar scripting language- Experience in planning and optimization ...

Amazon Robotics develops state-of-the-art robotics solutions to power Amazon's world-class Fulfillment Operations, which handle more single items than any other company. Our collaborative team is at the forefront of building automated manipulation products to handle and process packages and singular items. Since 2012, Amazon has developed, produced, and deployed more than 750,000 robots across its operations network.Our Global Robotics Deployment team is searching for a high energy Principal Technical Program Manager (TPM) that can manage the complexity and diversity of Deployment Services delivered on behalf of our internal Amazon Robotics Storage Solutions and Engineering customers. As a Principal TPM, Storage Solutions Deployment you will act as the Single Threaded leader (STL) for an exciting next generation Automated Storage Solution expected to deploy globally and you are responsible for managing all New Product Introduction (NPI) Deployment Services committed to our Storage customer(s). You ensure the successful delivery of the complete Customer Delivery Solution “package” at the service deliverable level and work with service owners across the entire Deployment organization to ensure requirements are met that lead to delivery of commitments and exceeding customer expectations.Key job responsibilitiesAs the Storage Solutions Deployment STL your primary responsibilities are:• Demonstrating ownership by acting as the Single Point of Contact (SPOC) for all things Storage Solution Deployment related with customer, partner, and stakeholder teams • Coordinating with each Deployment-team on service deliverables: Deployment Readiness (DR), Systems Integration (SI), Deployment Engineering (Int’l and NA RDE), Strategy & Operations (S&O), Retrofit Readiness (RR) on clear definition of the Customer Delivery Solution (set of services) and the respective measures of delivery success• Establishing a mechanism and cadence to manage total Customer Delivery Solution status by deployment service• Managing escalations or misalignments when there are risks to delivering committed services with high quality• Managing tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities• Working with Deployment teams to determine whether a decision is a one-way or two-way door; managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)• Ensuring role clarity as it relates to the service delivery teams and escalating to functional leadership when there are misalignments that impact delivering on commitments• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability • Leading any associated Lessons Learned, Root Cause Analysis, or Retrospectives with regard to Customer Solution Delivery• Coordinating across internal teams (i.e. Robotics Supply Chain, Robotics Manufacturing, Design Engineering Services, and Global Safety & Support) to ensure alignment and enablement of delivering deployment servicesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAs the TPM for Storage Solutions Deployment you seek to maximize decision-making velocity by removing obstacles, but recognize that maintaining reporting lines within functional disciplines is good for raising the bar within a discipline to achieve greater efficiency; you rely heavily on getting work done through others and you are a master of influencing others to meet deliverables. The Storage Solutions Deployment STL works across service owners in Deployment to drive prioritization, maintain commitments, and manage all of the associated cross-team communication. While the Storage Solutions STL does not ultimately own headcount allocation by service, you are empowered to audit, evaluate, and escalate risk to the functional leader when headcount allocation is a driver of service delivery risk.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 2+ years of end to end services delivery experience- Bachelor's degree- Experience with service delivery and management of tradeoffs with customers- Experience owning/driving service delivery strategy and definition- Experience managing service delivery expectations across cross-functional teams, building processes and coordinating dependencies ...