MA

Job summaryTechnical Support Engineer - Mechatronics and Sustainable Packaging Technical Incident Management and EngineeringThis position is an engineering role supporting a distributed Amazon network across NA and EU regions. Night Shift: 10 Hours a day/ 4 days a week 3:00pm EST to 1:00 AM EST. One additional hour from 1pm - 2pm EST Wednesday for all-team meeting. Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Fulfillment Technologies & Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet.The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Technical Incident Management and Engineering (TIME) team is responsible for providing support to internal fulfillment and transportation network customers that rely on advanced robotics technology to fulfill and ship customer orders. In this role on the MSP CX team, you will work directly with hardware engineers, regional support managers, operations leaders, and site-level maintenance teams to maximize the performance of advanced robotics systems. You will develop deep technical and functional subject matter expertise that will enable you to work directly with our fulfillment center operators and maintenance teams to solve complex and time-sensitive problems.You will manage problems escalated from sites, develop metrics and software tools to proactively monitor system performance, push threshold-based alerts, and produce daily, weekly, and monthly reports. You will also develop and implement standard operating procedures and feedback mechanisms that ensure the MSP CX team is constantly gathering customer feedback and using that feedback to improve service. You are expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required.Key job responsibilities-Develop metrics and tools to proactively monitor system performance, push alerts, and to provide daily, weekly, and monthly reports-Proactively detect and resolve issues through the use of monitoring systems and alerts-Develop and implement standard operating procedures and customer feedback mechanisms-Actively seek solutions to customer needs and propose solutions based on customer feedback-Develop and implement problem management procedures including escalation paths for technical and operational issues-Lead problem management, root cause analysis, and preventative measure ideation-Develop command-line and SQL scripts for use by support teams-Build an effective working relationship with operations and maintenance partners-Provide requirements and “voice of the customer” feedback to development and support teams-Up to 10% travel requiredBASIC QUALIFICATIONS- BS in Engineering, Computer Science, or related field- Experience providing technical customer support- Knowledge and/or working experience with relational database management systems (MySQL, PostgreSQL, etc.) ...

Amazon Robotics develops state-of-the art robotics for Amazon’s Fulfillment Centers, which handle more individual items than any company in the world. We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. Our team works with a variety of customers across Amazon worldwide to conceive, develop, prototype and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our machine learning transformation via human-in-the-loop support. GO-AI’s Technology & Development Team is a cross-functional team of Software Developers, Technical Program Managers, Program Managers, and Business Intelligence Engineers who are responsible for the technical strategy and delivery for GO-AI. Key job responsibilities• Develop program roadmaps and strategies with customers and manage the life cycle including hypothesis testing • Work with GO-AI’s Software Team to define and deliver GO-AI’s software feature roadmap. Deliver high-quality solutions, and provide guidance regarding architecture, design, and priorities• Identify any internal or external tooling needed, and manage make versus buy decisions.• Manage and support outsourced technical service providers. • Work with BIEs to build GO-AI performance metrics and dashboards. • Drive large scale projects spanning teams across Amazon from inception to conclusion, formulate the program vision and research appropriate technical solutions.• Clearly communicate vision, plans and project status to management and key technical and business stakeholders.• Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross-functional teams, building processes and coordinating release schedules ...

Amazon Robotics is seeking a talented and motivated Engineer to architect, design, and develop technologies that deliver state of the art vision capabilities across multiple robotic platforms.As an Engineer on the Sensing and Compute team, you will be part of a passionate and diverse team of engineers who design scalable, robust, and highly performant vision systems across a world-wide fleet of robots. You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists, hardware engineers, and cross-functional teams to deliver the next generation of vision sensing to the Amazon portfolio.Key job responsibilitiesArchitect, design, and implement vision systems for robotic platformsInfluence the team's strategy and contribute to long-term vision and roadmap.Work with stakeholders across , science, and operations teams to iterate on design and implementation.Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.Prototype and test concepts or features, both through simulation and emulators and with live robotic equipmentWork directly with customers and partners to test prototypes and incorporate feedbackMentor other engineer team members.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience with implementing 3D Depth estimation algorithms ...

The Amazon General Intelligence Data Services (AGI-DS) organization is engaged in data processing to support generative, large language AI models. The Alexa service is always getting smarter, both for features, and for natural language understanding and accuracy. Because Alexa’s brains are in the AWS cloud, she continually learns and adds more functionality, every hour, every day. Come build the future of AI with us.Amazon is seeking a Technical Writer (TW) to join our AGI-DS organization. This role focuses on creating and updating instructions for data labeling according to inputs from internal Amazon customers and feedback from Operations stakeholders. The TW will engage in customer meetings, develop content, provide feedback on tooling UI, and support trainings/knowledge shares of content.In this role you will have the opportunity to work with a talented team of technical writers and PMs to produce data processing documentation for a cross-functional environment. The Conventions team plays a vital role in getting our Language Data Analysts trained quickly and making sure that the details of our processing standards are clearly described and easy to understand. The ideal candidate has the ability to deliver high-quality technical documentation, excellent communication skills, as well as a technical and linguistic aptitude that enables effective interaction with Data Analysts, AI modelers, and Language Engineers.Key job responsibilities* Produce high-quality guidelines to train annotators on improving and evaluating generative AI models * Make suggestions for updating or improving our content standards * Follow existing content maintenance and support mechanisms * Help define writing projects and determine priorities * Peer review other Technical Writers’ work * Work on an exploratory project, such as an interactive tutorial, a Standard Operation Procedure (SOP), or your own great ideas * Lead meetings with customers, provide feedback on tooling UI* Support training and knowledge shares of contentAdditional Responsibilities may include:* Building a thorough understanding of labeling conventions and provide support to global sites * Contributing to process improvements to reduce handling time and improve data output * Providing quality expertise to other team members and coaching improvementsBASIC QUALIFICATIONS* BA degree in Technical Writing, English, Linguistics, or a related field * Experience developing web content and using HTML, XML, or other markup languages * Ability to quickly grasp technical concepts and learn in-house user-interface tools * 3+ years of experience in language technology or technical writing roles * Strong writing skills, both technical and creative * Native level fluency in English * Excellent organizational, written, and verbal communication skills* Strong analytical, problem-solving, and critical-thinking skills * Independent, proactive, and self-motivated with record in timely delivery of requests ...

The Amazon Dash Cart team is seeking a highly motivated Research Scientist (Level 5) to join our team that is focused on building new technologies for grocery stores. We are a team of scientists invent new algorithms (especially artificial intelligence, computer vision and sensor fusion) to improve customer experiences in grocery shopping.The Amazon Dash Cart is a smart shopping cart that uses sensors to keep track of what a shopper has added. Once done, they can bypass the checkout lane and just walk out. The cart comes with convenience features like a store map, a basket that can weigh produce, and product recommendations. Amazon Dash Cart’s are available at Amazon Fresh, Whole Foods. Learn more about the Dash Cart at https://www.amazon.com/b?ie=UTF8&node=21289116011.Key job responsibilitiesAs a research scientist, you will help solve a variety of technical challenges and mentor other engineers. You will play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people.About the teamAmazon Dash cart allows shoppers to checkout without lines — you just place the items in the cart and the cart will take care of the rest. When you’re done shopping, you leave the store through a designated dash lane. We charge the payment method in your Amazon account as you walk through the dash lane and send you a receipt. Check it out at https://www.amazon.com/b?ie=UTF8&node=21289116011.Designed and custom-built by Amazonians, our Dash cart uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- Experience analyzing both experimental and observational data sets ...

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and innovative applied scientist with a strong background in deep learning, to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems.Key job responsibilitiesAs an Applied Scientist with the AGI team, you will work with world-class scientists and engineers to develop novel data, modeling and engineering solutions to support the responsible AI initiatives at AGI. Your work will directly impact our customers in the form of products and services that make use of audio technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in AGI in speech/audio/music domains.About the teamOur team has a mission to push the envelope of AGI in speech/audio/music domains, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- PhD, or Master's degree and 2+ years of CS, CE, ML or related field experience- 1+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience with deep learning techniques- Experience with LLM model training and fine-tuning ...

Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success?Are you familiar with security best practices for applications, servers, and networks? Do you want to be part of the business development team helping to establish Amazon Web Services (AWS) as a leading technology platform? Would you like to be part of a sales group, but have your opinion valued as a technical resource as part of planning and strategies?Amazon Web Services is looking for a highly motivated Solutions Architect to help accelerate our growing State and Local Government business as part of the World Wide Public Sector practice. As a Solutions Architect within AWS, you will have the opportunity to help shape and deliver on a strategy to build broad use of Amazon's utility computing web services (e.g., AWS EC2, AWS S3, AWS RDS, and AWS CloudFront) directly with customers and our ecosystem of system integrators and solution providers. Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation architectures, responding to RFPs, developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are constructed using the AWS platform; and being a subject matter expert on security as it relates to customer applications and services.As a Solutions Architect on our team, you will provide exceptional technical design and thought leadership to our customers while working with a world class sales and business development team. You will lead efforts to capture and share best-practice knowledge amongst the AWS solution architect community. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture.We are looking for someone who is passionate about the following: Helping our customers to design and create cloud computing architectures Our company credo: “Work hard. Have fun. Make history.” It’s critical to love what you do and take pride in your value proposition to our customers. Deep-dive technical discussions around design and an intellectual curiosity to always keep your technical skills current while maintaining a pulse on industry trends.With experience in the following key areas: Technical presentation experience – White board, small and large group presentations Technical – Web Services development/deployment experience, cloud computing Operational – Web site/services operations, management, and security Ability to travel 30%Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 4+ years of IT development or implementation/consulting in the software or Internet industries experience ...

* Note: This job is located in Hudson, MA We are looking for a Senior Camera Systems Engineer to develop optical solutions that require significant innovation for our Amazon Dash Cart team, located in Hudson, MA. Amazon Dash Cart allows shoppers to checkout without lines — you just place the items in the cart and the cart will take care of the rest. When you’re done shopping, you leave the store through a designated dash lane. We charge the payment method in your Amazon account as you walk through the dash lane and send you a receipt. Designed and custom-built by Amazonians, our Dash Cart uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Check it out at https://www.amazon.com/b?ie=UTF8&node=21289116011. Key job responsibilitiesAs a Senior Optical Camera Systems Engineer, you will engage with an experienced cross-disciplinary staff to conceive and design features for the Amazon Dash Cart. You will work closely with an internal interdisciplinary team, and outside partners to drive key aspects of product definition, execution, and test. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. Key job responsibilitiesIn this role, you will:• Work with a component engineering team and product engineering team to provide rapid prototyping and characterization of optics or imaging systems• Provide support for modelling and design for prototyping and manufacturing of lightguides and lenses.• Use software tools (LightTools, Zemax etc.) to model system optics characteristics• Work with cross-functional team to draft component specification, design reviews, work with vendors to manufacture parts and validate results by specifying test parameters and methodologies• Communicate and manage overseas component manufacturing vendorsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- Bachelor's Degree in Electrical Engineering or a related field- Experience developing products from concept to mass production- More than 5 years experience designing and testing RF electronics ...

Join a group of the brightest engineers to develop next generation of Amazon's world class robotics. Amazon Robotics Teams create and manage the largest fleet of industrial autonomous robots in the world and we are seeking top-notch embedded engineers who are action oriented, passionate about building things, and enjoys solving problems in innovative ways. You will work with a multidisciplinary team to rapidly bring to life ground breaking ideas to full scale production devices that are trusted by thousands of associates at Amazon's facilities around the world.We hire the world’s brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. We want people who will help share and shape our mission to be Earth’s most customer-centric company. Amazon’s evolution and success is driven by the spirit of invention that’s part of our DNA. We do this daily by solving complex technical and business problems with ingenuity and simplicity.As part of the Embedded and Firmware teams you’ll be involved in the development and maintenance of the software that powers our robotic fleet, including embedded Linux, computer vision, navigation, obstacle detection, motor control, WiFi, Safety, Security, and more.Key job responsibilitiesThe ideal candidate is passionate about building the right solutions for our customers and willing to collaborate with other teams to ensure that our product will meet Amazon-scale while simultaneously raising the bar for associate's safety. They will:* Develop and maintain robotic systems used in quite possibly the world’s largest autonomous robot fleet.* Learn and master multiple components including networking/wifi, security navigation, obstacle detection, motor control, and a variety of sensors. * Participate in the architecture of these complex systems and collaborate with coworkers to realize the teams goals.* Provide feedback in the peer review process as well as effectively communicate with technical leadership.* Create solutions that strike the balance between world class performance and world class safety. When asked “which one comes first?” we need to find out how to do both!A day in the lifeAs an Embedded / Firmware Software Engineer at Amazon Robotics you will work with cross functional teams in order to develop, test, and debug our robotic systems. The development process will involve the participating in the design process, analysis of any potential hazards, and implementation of new products and features. Testing efforts involve either writing automated tests to vet the newly created features or live testing to debug and root cause issues.In addition to normal development and testing responsibilities, software engineers are occasionally involved in live debugging our systems at Fulfillment centers.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe firmware team is a comprised of super-smart doers who work passionately to apply cutting edge advances in robotics and to solve real-world challenges.We take our responsibility for safety seriously but strive to produce the right product that also gives us the performance we need.We pay attention to the details so others don't have to and strive to make systems that are natural and intuitive. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 2+ years of development experience in C or C++ within an embedded environment or with some aspect of robotic systems. This must include direct, hands-on experience designing, developing, and debugging one of the following: consumer electronics, medical devices, automotive systems, avionics, industrial, or telecommunications product. ...

Are you looking for a new challenge in a fast-paced, innovative company? Do you see compliance as a business enabler? Come make history on Amazon Robotics' Trade Strategy team! Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation, with development rubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. We design autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.The Robotics Trade Strategy team is seeking a trade compliance operator who likes and performs well with ambiguity, while solving hard, large scale problems in a startup like environment. You will support operations by executing on a broad range of import and export compliance matters. You will work directly with Supply Chain teams, Legal, Tax and a variety of other internal business partners, as well as external vendors, to drive trade compliance across the supply chain. Key job responsibilitiesWe work upstream to proactively secure customs required data, develop compliance framework, and develop continuous compliance monitoring. We focus on compliance regulations, policies and other obligations impacting Amazon Robotics in the global geographies where we operate. Key job responsibilities• Provide subject matter expertise to manage compliance workflow mechanisms • Effectively lead cross-functional projects, with a focus on efficiency and scalability • Experience writing policy, and adapting requirements to technical and business needs• Ability to work in an ambiguous environment to drive results• Drive scalable business solutions with stakeholders, including Engineering, Manufacturing, Procurement, Logistics, Commodity Management, Tax, Finance and other business teams to ensure compliance• Develop, document, and maintain operational processes and procedures • Proactively identify and drive process improvement initiatives • Analyzing data and being responsible for highlighting gaps, recommending solutions and influencing inter-function decisions• Problem solver, able to troubleshoot issues independently or escalate when necessary; sense of accountability and sound professional judgementBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The AGI information is responsible to make the world's information accessible for AI models and customers everywhere. The Information Experience Technology (IXT) org within Info is responsible for defining and delivering engaging, natural conversational and proactive experiences, with easy-to-understand and content rich information that is relevant to every customer and optimized for every modality. As a Software Engineer in this role, you will have the opportunity to design and lead the development of unique and engaging experiences. You will be an integral part of a passionate and creative team that encourages experimentation and innovation on behalf of our customers. You will play an active role in building quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams in AGI. Along the way, you’ll learn a lot, have fun and make a positive impact on millions of people.We are looking for a talented Software Developer with a strong technical background, customer obsession and bias for action with a track record of leading and delivering robust solutions quickly. Strong judgment and communication skills, long-term technical vision, and continuous focus on engineering and operational excellence are essential for success in this role. You will be expected to be proficient technically, mentor and grow junior developers, encourage software development best practices, and iterate quickly.Key job responsibilities- Collaborate with product and design teams to define and implement exceptional user experiences- Build a world-class mobile experience for our customers- Work closely with product managers and UX designers to define features- Understand latest trends in mobile technology and work across Amazon mobile teams- Design, develop, test, and maintain software applications and tools owned by the team- Relish the idea of solving problems and be comfortable with a degree of ambiguity that’s higher than most projectsBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of collaborative doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Job Overview – As a an Amazon Robotics Senior Mechanical Engineer you will develop innovative hardware designs for our emerging robotic systems and improve existing hardware to optimize performance and enhance customer experience. The ideal candidate is enthusiastic and has experience designing and analyzing robotic systems, enjoys analytical problem solving and possesses practical knowledge of robotic design, fabrication, assembly and rapid prototyping.Key job responsibilitiesThe Senior Mechanical Engineer will be responsible for:• Working with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing• Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch and sustaining• Writing requirements, functional specifications, design verification plans, and functional test procedures• Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownership• Design and adaptation of holistic hardware solutions for ambiguous problems with fluid requirements.• Collaboration with cross-functional teams, vendors and integrators to deliver an automation solution• Creating design of experiments and leading cross-functional automation of experiments A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS in Mechanical Engineering, Robotics Engineering or similar- Established background in Robotics or Mechatronic Systems- SolidWorks or similar CAD experience and understanding of best practices for part design, advanced assemblies, complex configuration management- Hands on experience crafting proof-of-concept models and prototypes- Thorough understanding and use of principals, theories and concepts in mechanical engineering and ability to apply them to product design- Ability to effectively communicate concepts and write technical documents- Experience with full lifecycle and proficiency at completing tasks to meet associated milestones- Experience evaluating design, performance and logistical tradeoffs for hardware systems ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Key job responsibilitiesAmazon Robotics Storage Technologies is looking for a Business Intelligence Engineer Co-op to analyze robotic systems, improve program dashboards, and to create data pipelines through AWS. A successful co-op candidate will use data and technology to seek improvements or find disruptions in current storage field operations. In addition, a successful team member seeks opportunities to deep dive issues & influence future decisions, automate and standardize tools & processes where needed. Candidates should have experience in business analytics, data science, data visualization, data engineering, and communicating analyses effectively. Amazon Robotics’ culture encourages innovation and expects co-ops to take a high level of ownership in all tasks.As a Business Intelligence Co-op you may:* Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs* Analyze historical data to gauge relative performance metric changes, highlighting causation. * Analyze data related to storage solutions to evaluate expected vs actual system performance and entitlement* Work with partner teams to onboard data from other Amazon data providers* Write queries to pull data and act as a thought partner through the design phase of CI & NPI solutions* Evaluate and observe data practices in your own work and throughout the team, always insisting on the highest standards* Recognize and implement best practices and automation opportunities for reporting and analysisAbout the teamThe Robotic Storage Technology BI, Analytics and Data Science team (RST-BAND) is comprised of data scientists and Business Intelligence Engineers who support data exploration and analysis to support Amazon Robotics (AR) fulfillment buildings and new product development. We conduct relevant, insightful analysis and communicate the results through white papers, dashboards, and presentations. Our methods include design of experiments, statistical modeling, financial analysis, data pipelining, exploratory data analysis, metric generation, and data visualization.BASIC QUALIFICATIONS- Currently enrolled in Bachelor's, Master’s degree or higher in the US in an analytically rigorous field (Mathematics, Data Science, Statistics, Computer Science, Industrial Engineering, Econometrics) or other equivalent discipline- Must be eligible and available for a full-time (40h / week) 5-6-month in-person internship in spring 2025- Experience building dashboards in Tableau or other relevant data visualization tool (Looker, PowerBI, Grafana, etc.)- Write high-quality and optimized SQL queries to retrieve datasets- Basic understanding of Python for exploratory data analysis and modeling- Ability to communicate analytic results effectively across stakeholder groups ...

Amazon Robotics is seeking a talented, enthusiastic, motivated Engineer to design, develop, test and lead the development of software which control and optimizes robotic fulfillment centers used by amazon.com operations.As an engineer on the Resource Management team, you are a key member of a diverse team of engineers who deliver highly scalable robotic systems. You will lead the design and development of services which assign work, maintain healthy charge levels and manage the storage of Amazon products within its robotics solution. Our team’s software is at the heart of ensuring Amazon’s retail customers get their packages on time.You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for ever-growing 's robotic fleet.Key job responsibilities* Architect, design, and implement robotic applications and infrastructure.* Influence the team's strategy and contribute to long-term vision and roadmap.* Work with stakeholders across organization to iterate on design and implementation.* Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.* Prototype and test concepts or features, both through simulation and emulators and with live robotic equipment* Work directly with customers and partners to test prototypes and incorporate feedback* Mentor other engineer team members.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAs a Senior Engineer on the Robotic Navigation Technologies team, you will be part of a passionate and diverse team of engineers who design highly scalable navigational systems for mapping, motion planning, navigation data services and maintenance systems for world-wide fleet of mobile robots. You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for ever-growing 's robotic fleet.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Strong background in algorithms and system design used to solve complex problems for highly-scalable systems- Experience as a mentor, tech lead or leading/supporting an engineering team- Strong communication skills, ability to support and collaborate work well in a team environment ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you'll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we can't even image yet. We invent new improvements every day.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfilment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics is seeking a talented and motivated Mechanical Engineering student to join our Hardware Development Engineering team for a Co-op assignment. The candidate will have the opportunity work with senior engineering staff on existing and new and existing tools, mechanisms, modules and systems. The ideal candidate has strong mechanical aptitude, enjoys problem solving and can potentially handle multiple parallel tasks. This position reports to a Hardware Development Engineer on the Amazon Robotics team. This role is a 6 month co-op to join AR full time (40 hours/week) from January to June 2025. Amazon Robotics co-op opportunities will be based in the Greater Boston Area, in our two state-of-the-art facilities in Westborough and North Reading, MA. Both campuses provide a unique opportunity for interns to have direct access to robotics testing labs and manufacturing facilities.Co-op Responsibilities:-Supporting field failure investigations through the CAPA process, identifying and implementing corrective and preventive actions-Supporting the standard work of the Quality, Reliability and Failure analysis team-Statistical analysis of field performance data and KPIs-Hardware root cause analysis in the labKey job responsibilitiesIn this role you will support the quality and reliability of Amazon Robotics products deployed across Amazon’s global operations. Partnering with development teams to drive lessons learned into new product designs, you will conduct analysis of field failures to identify product risks. You will collaborate with internal teams and customers to prioritize opportunities for product improvement and drive corrective and preventative actions.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Must be currently enrolled in and pursuing a Bachelor's (or higher) in an engineering discipline such as Electrical Engineering, Mechanical Engineering, Industrial Engineering, or similar- Strong problem-solving and debugging experience related to hardware, software, subsystems, and firmware- Experience in testing electronics and/or electro-mechanical products in a lab setting- Proficiency with Minitab, Word, Excel, PowerPoint, Access- Must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between January - June 2025- Graduation is December 2025 or later ...

Blink is at the forefront of consumer electronics home security, and is the result of one of the most successful Kickstarter campaigns ever. Amazon’s Devices and Services organization seeks an experienced Senior Financial Analyst to be a key member of the Finance team supporting Blink. This role leads financial support for Blink's subscription business, which has grown in size and complexity since launch.The successful candidate will have experience in past roles influencing business owners and supporting high-velocity decisions. The candidate will partner with business stakeholders to provide financial guidance and leadership, as well as collaborate with cross-functional finance teams in support of the subscriptions business. The candidate will build financial models to forecast subscriptions revenue and other key performance indicators (KPI's) and help drive decisions on maximizing growth potential for new and existing customers.Key job responsibilities- Lead financial support for the global subscriptions business. Develop financial models to forecasts and bridge key performance indicators (KPIs) that drive revenue outlook.- Collaborate with business stakeholders to evaluate financial impacts and trade offs. Use highly analytical data backed assumptions to influence leadership decisions to maximize long term value for the brand.- Dive deep into current finance and business processes to highlight opportunities for improved efficiency.- Perform ad hoc financial analyses as required by finance and business leadership.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- Experience in financial modeling, P&L management or analysis- Experience in creating process improvements with automation and analysis- Bachelor's degree ...

AWS Elastic File System enables customers to build their large-scale highly available cloud-native solutions by offering durable shared file system access across their fleets. EFS scales with customer workloads on-demand, offering petabytes of storage and gigabytes per second of throughput out of the box. While EFS has seen tremendous growth since launch we are still in the early stages of realizing its full potential.As a Senior Software Development Engineer for the EFS Platform Engineering team, you will join a team of deeply technical engineers relentless in their mission to design and build systems to rapidly and safely deploy changes and critical security patches to a massive fleet of file systems while also automating the processes of spinning up the EFS stack in new AWS regions around the world.Key job responsibilities- Design, Implement, Test, and Deploy highly impactful software systems- Build systems that scale to support our massive fleet of Elastic File System nodes- Support the operations of the systems owned by our team to ensure we maintain the highest availability bar- Build and support an engineering culture of technical strength and provide technical mentoring to the team.- As a leader, partner with Software Development Management and Product Management peers to shape the future of EFS's roadmap.A day in the lifeIn this role, you will provide technical leadership, solve complex software problems, and make impactful trade-offs between short-term and long-term results. You’ll think in terms of architecture, not just code, and will help elevate our ability to deploy and operate high availability systems worldwide.A successful candidate is comfortable in a leadership role and seeks to mentor and grow less experienced engineers on the team. You understand customer obsession and live and breathe operational excellence. You know when to partner with and influence other teams to deliver results.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. We're seeking a Senior Product Manager - Technical to spearhead our critical Tier 1 Claim Services, foundational technology, and new feature development in claims, billing, and compliance domains. This high-impact role will drive growth and scale strategies for Amazon Pharmacy's claim services, delivering products that create exceptional experiences for our insured customers.In this role, you'll need to be a consummate industry insider and a forward-thinking innovator. You will identify strategic opportunities that can revolutionize our claim services. This might involve discovering innovative ways to streamline our processes, reduce operational costs, or create breakthrough experiences using AI for our customers. Your keen eye for improvement will be constantly scanning our current systems, looking for those game-changing enhancements that can set Amazon Pharmacy to deliver delightful experiences for our customers. In this role, you will work with a team of technical and non-technical stakeholders ranging from engineers, technical program managers and designers to compliance teams, vendors, operations and BizDev teams.Key job responsibilities* Lead the development and implementation of creative, high-quality product roadmaps based on product strategy and vision* Assume end-to-end responsibility for the strategic value, usability, and performance of our products* Manage prioritization and trade-offs among customer experience, scope, and time to market* Work closely with frontend/backend engineering teams, design, and stakeholders in an agile environment to deliver products to market* Proactively identify and resolve strategic issues to help the team meet business, financial, and technical goals* Manage product planning and development through day to day collaboration and decision making with a cross-functional team including engineers, designers and business or subject matter representatives* Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture* Work with UX Research to design usability and research studies to inform product requirements and influence product design and experience* Define and analyzes metrics that measure and benchmark product success* Drive product launches including working with public relations/marketing team, customers, executives, and other team members* Play active role in optimization and process improvements between product, design, and engineering teams#everydaybetterBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years’ experience working with internal customer and technical teams to collect- requirements and define software services and features- 5+ years’ experience defining and delivering a roadmap; demonstrated ability to influence strategic product direction- Strong written and oral communication skill and experience presenting to senior Leadership ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet. Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronic systems. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.The Robotics Supply Chain organization sources a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. It’s an operation that works cross-functionally with teams across Amazon globally, and is driven by data and metrics. The Supply Chain team is seeking a Sales Inventory and Operations Planning (SIOP) Manager to lead the monthly planning cycle for AR and create new similar cycles for other business units. The candidate will also expand the impact of SIOP and automate the suite metrics and analysis.The SIOP Manager owns the monthly reviews of supply and demand, creating and managing metrics that measure the health of the business. This role works cross functionally to summarize risks and mitigation plans to meet the customer's needs. The successful candidate for this position will have bias for action and will be driven to meet all service level goals related to technical, quality, and delivery requirements.Key job responsibilities - Lead the establishment of an inclusive culture within the Supply Chain Planning team. - Organize, lead content creation, and run the monthly SIOP meetings - Supervise performance metrics, promoting best practices to enhance overall team efficiency. - Drive process and tool improvements aligned with the team's strategic priorities. - Collaborate with cross-functional teams, including Field Service, Hardware Engineering, Logistics, Commodity Management, and Purchasing, to analyze and communicate the impacts of changes to the demand and supply plan. - Develop standardized operating procedures for integrated demand and supply planning processes, ensuring seamless alignment with new technology platforms. - Provide actionable recommendations for operational enhancements and identify key metrics/KPIs to measure impact.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you'll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we can't even image yet. We invent new improvements every day.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfilment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.We are seeking candidates with exceptional technical skills, a demonstrated capability to learn fast, and a strong interest in design for reliability and service. As part of this highly influential team, candidates have the opportunity to work cross-functionally with global teams within Amazon to contribute to the challenges and continuous innovation of the Amazon Robotic Systems.This role is a 6 month co-op to join AR full time (40 hours/week) from January to June 2025. Amazon Robotics co-op opportunities will be based in the Greater Boston Area, in our two state-of-the-art facilities in Westborough and North Reading, MA. Both campuses provide a unique opportunity for interns to have direct access to robotics testing labs and manufacturing facilities.Co-op Responsibilities:As a System Reliability Engineer Co-op, you will contribute to the development of robotic solutions optimized for availability, life cycle cost and performance. • Support Design for Reliability, Maintainability and Supportability activities during new product development. • Develop reliability models for complex electro-mechanical systems• Support Failure Modes Effects Analyses for new products • Assist in the development and execution of reliability test plans and data collection strategies • Assess vendor reliability data• Advocate for the customer during the design process on failure modes, fault diagnostics and impacts to product supportability• Develop lifecycle support strategies and mechanisms for new products• Ensure supportability requirements and concerns are addressed for field launch• Work with customers to identify opportunities for improved maintenance strategies• Assist with processes to expand diagnostic capabilities improve ergonomics, and reduce troubleshooting time • Work with Learning team to develop and improve Amazon Robotics University technical manuals and training modulesA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAbout the team System Reliability Engineering is a team of experts in diverse engineering disciplines joined by a passion to astonish customers through solving complex optimization problems. We succeed by embracing ambiguity, moving at a fast pace, and supporting each other's growth.BASIC QUALIFICATIONS- Must be currently enrolled in and pursuing a Bachelor's (or higher) in an engineering discipline such as Electrical Engineering, Mechanical Engineering, Industrial Engineering, or similar- Strong problem-solving and debugging experience related to hardware, software, subsystems, and firmware- Proficiency with Minitab, Word, Excel, PowerPoint, Access- Must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between January - June 2025- Graduation is December 2025 or later ...